★ 5

I worked with Kennedy for 6 months and she is AMAZING! She listened to my goals and Helped me restore my core back after having babies, while also building balanced muscle mass throughout my body! She is dialed in the entire session and pays attention to detail on form and function so that you can get the most out of your training! Her personality is sweet, but tough! Shes kind, but also pushes you to go harder. I Would recommend Kennedy for any of your fitness goals.

Source: Google

★ 5

I’ve been training with Golf for about a year now, and I truly can’t say enough good things about him. He is compassionate, empathetic, and incredibly encouraging — the kind of trainer who meets you where you are and helps you get where you want to be.

I’ve seen a huge improvement in my strength, endurance, and overall confidence since working with him. I’ve also lost weight and just feel better in my day-to-day life, and Golf has been a big reason for those changes.

He’s always patient and helpful, answers all of my questions, shows me how to set up equipment, and takes the time to explain why we’re doing each exercise. It makes the sessions not only effective but educational.

If you’re looking for a trainer who genuinely cares and will support you every step of the way, I can’t recommend Golf enough.

Source: Google

★ 5

I recently started going here and I love it! The facility is so nice! Angela was wonderful to sign up with.
The amenities are sooo good - red light therapy, sauna, hydro massage, normatec and UNLIMITED spray tanning and UV tanning.
so happy here!

Source: Google

★ 5

I’ve been working out with Golf at Cowboy Fit Plano for the past 10 months - his workouts are challenging but fun, he always comes prepared and excited to train, and I’ve strengthened significantly since we started. Highly recommend Golf!

Source: Google

★ 2

Good gym overall, but the men’s locker room hair dryer has been broken for months. I’ve asked several times and it still hasn’t been fixed. I’ll remove this review if it’s resolved within a week.

Source: Google

★ 5

I have been training with Golf Iamaromana for about four and a half months. Golf has been a FANTASTIC trainer! I’ve gained a significant amount of muscle mass and dropped almost 2 percentage points of total body fat. My waist size is down 3 inches. And not once have I woken up, immobilized by soreness from a workout. I feel great and I can hardly wait for my next training session! I actually look forward to going to the gym now. I’ve already recommended Golf to three of my friends.

Source: Google

★ 5

I love the location. I’ve been even luckier to get Golf as my personal trainer. I can’t say enough good things about him. He always keeps it positive, checks in to make sure you’re trying to do the right things outside the gym and I’ve never had a bad workout with him. Takes his time really helping you build a solid foundation and it’s amazing to look back at all the progress we have accomplished. I can’t wait to continue and see where I end up. Thanks bro.

Source: Google

★ 5

I started to train with Golf last March and have seen a definite improvement in strength, balance and flexibility. He works with my schedule and is always on time with a smile. He works with me on my weaknesses so I’m now able to swing a hammer to fix my fence(!), rake leaves and lift a 24 pack of water into my grocery cart. I love now being stronger and he has a plan that we work on and then I also do it on my off days. I highly recommend Golf if you want to get stronger and have a better quality of life!!

Source: Google

★ 5

Joined Cowboys Fit at the beginning of the year following Paula, she is an amazing instructor and human being. She always brings energy to Zumba classes and makes everyone do their best.
The gym is always clean and staff are nice.

Source: Google

★ 5

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★ 5

I’ve worked with Dallas to help me increase my strength and toning. She always is tough but accommodating in adjusting for bad knees and other adjustments I need. I appreciate her professionalism and enjoy working with her.

Source: Google

★ 5

The group fitness classes at Cowboy Fit are great. Puneeta Dighe teaches FIT on Wednesday evenings. I especially appreciate her attention to teaching proper form.

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★ 5

I love Tuesday night Bolly-X classes. Puneeta Dighe is an amazing instructor. She has so much energy and always inspire us to jump as high as possible and just enjoy dancing.

Source: Google

★ 5

Almost a year with Cowboys Fit and I’m still obsessed! 💪 The gym is always spotless, the staff is amazing, and Tuesday nights BollyX with Puneeta Dighe is my absolute favorite! 🔥 She brings the energy, keeps us smiling, and makes working out feel like a dance party every week! 🎶💃

Source: Google

★ 5

I joined in Cowboy's Fitness Center Plano in the month of May. The gym equipment and group classes are super. I love the BollyX Dance workout Class on every Tuesday @6.30 PM by Puneeta Dighe which is a great cardio session to burn maximum calories upto 600 in 50 mins. Thanks to Puneeta Dighe and her energy level and positivity, she transfers the same to everyone in that dance party session. thanks to her and Cow boys team.

Source: Google

★ 5

The classes at this gym are very good. My instructor Puneeta teaches several classes but the FIT is excellent. She has good energy and ensures everyone has a good time while working out. She checks your form and gives various options to ensure everyone keeps up and gets a workout. I always look forward to the sessions.

Source: Google

★ 5

I have really enjoyed being a member at Cowboys Fit in Plano. I have found that the classes offered are wonderful! I like the community and the workout classes offered. On Wednesday night, FIT class offered by Puneeta Dighe, is outstanding! She is high energy and really coaches the class. Thanks Puneeta!

Source: Google

★ 5

Cowboys Fit Plano has THE BEST fitness classes. Puneeta Dighe’s FIT class is the perfect end to Hump Day. The class is a high energy, sweat inducing masterpiece!! Book a class soon - you won’t regret it!

Source: Google

★ 5

I love cowboysfit! They have Group classes which is very helpful for me. I really love my Wednesday class and Saturdays with Puneeta Dighe!! She is always hyping you up to keep you going and she is also very knowledgeable and will help you when she sees you need it, as well gives modification options. I truly feel so much better after going to her classes.

Source: Google

★ 5

If you haven’t been to bollywood zumba or pilates with Puneeta Dighe, you’re missing out!! Super friendly, very fun and she’s so sweet and very personable! I look forward to her classes every week☺️

Source: Google

★ 5

I’ve been a member of Cowboys fit for a year now and love this gym and facility. I mostly do the group classes there and love the Pilates fusion and HIIT classes with Puneeta Dighe. I followed her from another gym that closed because her classes, energy and dedication to fitness is unparalleled !

Source: Google

★ 5

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★ 5

I've participated in cycling classes over the last 20 years at various gyms in Plano and Dallas. Diana Bekcache is by far the best instructor I've ever had. She is always prepared with a different routine each week and conducts the class with a tremendous amount of enthusiasm. I recommend Diana for anyone looking for a challenge with lots of fun.

Source: Google

★ 5

Cowboy fit is a great gym! It has everything you want or need in a gym. The highlight of my workouts are with my trainer Dallas. She is highly trained and helps you reach your goals. She makes sure she understands your needs and pushes you just hard enough to succeed.

Source: Google

★ 5

Can’t say enough how impactful having Dallas Baca as my personal trainer has been to improving my overall health and wellbeing. I really like the variety of exercises that Dallas has me do and the way she shows me the correct form and technique. Dallas is super friendly, knowledgeable and someone who is interested in helping you improve in life, not just in the gym! If you have struggled in the past to maintain working out, I highly recommend you use Dallas and see what a difference it can make.

Source: Google

★ 5

I joined 3 months ago and am extremely happy with this gym. From day one, Coach Dan and his staff have been excellent to work with. Getting a personal trainer has been the difference maker for me. I highly recommend you go this route if you need help with learning techniques and the equipment. I am also very pleased with the quality and frequency of classes. I have done several and find them challenging and motivating. Lastly, the layout and variety of machines is top notch and allows you to keep your workout moving without having to wait on others.

Source: Google

★ 5

If you’re looking for a trainer, I highly recommend Kennedy. She’s incredibly knowledgeable, kind, and truly understands the body. She knows exactly how to push you in the right way and works with your individual needs, including any limitations or injuries. I couldn’t ask for better support. 10/10 recommend!

Source: Google

★ 5

I recently started training with Kennedy and she is an awesome trainer. She really knows her stuff and I have already began seeing results. She constantly pushes you and keeps things fun and motivating. She is very knowledgeable and knows how to push you while considering your goals/limitations. If you are considering personal training you should definitely train with Kennedy!

Source: Google

★ 5

Terri at Cowboys Fit Plano has been truly inspiring to me in my workout journey. She taught new things and encouraged me to try hard things! I walked away from every session feeling motivated and inspired!

Source: Google

★ 5

Cowboys Fit has everything I need for any workout I have in mind. There is never a wait for any of their state of the art equipment, and the entire facility is kept clean and in good working order. One of their best assets is Teri Carter, a seasoned expert in the field of fitness and nutrition. She puts the "personal" in personal training. Whether you are completely new to the gym or highly experienced in crafting your own workouts, Teri can help get you to the next level and beyond. Teri Carter and Cowboys Fit are a perfect fit for me!

Source: Google

★ 5

I joined CowboyFit Gym in Plano this February and started personal training with Terry right away — and she has been absolutely phenomenal. From the start, Terry took the time to truly understand my goals and has been guiding me step-by-step to achieve them. People have even started commenting on how much fitter I look and how noticeable the changes are in my physique!

Terry has taught me so much about fitness, form, and mindset. She pushes me just the right amount — past what I thought were my limits — and I’ve discovered I’m much stronger than I ever imagined. She’s incredibly knowledgeable, creative with her workouts, and always focused on safety and proper form.

What I appreciate most is how comfortable she’s made me feel in the gym. I had always worked out alone at home for years, but I realized I’d hit my ceiling there and needed to level up. I used to feel anxious about going into a gym, but Terry completely changed that. Now I feel confident working out both with her and on my own.

On top of all that, she’s simply an amazing person — supportive, motivating, and genuinely fun to be around. Every session feels like training with a friend who truly wants to see you succeed. I can’t say enough great things about Terry and how much she’s transformed my fitness journey for the better!

Source: Google

★ 5

Terri Carter is absolutely the best! She has been my trainer for six years now. Terri has always provided not just personal training but nutrition and life guidance as well. Thank you, Terri!

Source: Google

★ 5

I’ve worked with Terri for almost a year. She’s been incredibly helpful. She incorporates a varied regimen which allows continued growth and progress. She rocks!

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★ 5

Beyond compare!! My trainer, Terri, is a miracle worker!! Her 28 years of training experience is clearly apparent. She has helped me stave off having to get my knee replacements. My knees are stronger than ever. Never had such results!!!! Highly recommend!!!

Source: Google

★ 5

Awesome place. Great variety of equipment. Staff is super friendly and helpful. Overall greatness. And pretty sure Coach Lizzie can punch through a brick wall. So that’s cool

Source: Google

★ 5

Great Gym, equipment and vibe. Love the recovery room and specialty equipment. The biggest step up for me after a couple years of not working out is my trainer Kennedy. She’s done the impossible and makes me look forward to going to the gym. She really learns your strengths and weaknesses and puts together a perfect program that’s challenging and motivating! She’s professional, sweet and encouraging. Couldn’t be happier !

Source: Google

★ 5

I’ve been going to this Cowboys Fit location for a year now. It’s very welcoming, clean equipment and has a great recovery area. I see Kennedy as a personal trainer and have had an excellent experience! She’s very knowledgeable and patient. I’ve seen a lot of improvement with some of the things I’ve struggled with. She even has me feeling confident enough to use the areas of the gym I always avoided in the past!

Source: Google

★ 5

Had to switch gyms earlier this year after my old gym closed and totally should've been at Cowboys Fit from the beginning! Great gym with lots of equipment. All the people at the gym are so nice and supportive. My trainer, Drea, is amazing 10/10 no notes. If you need a personal trainer ask for Drea!

Source: Google

★ 4

My trailer - Andrea Carlos at the Cowboys Fit Plano location is a boss! She pushes me to work harder

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★ 5

If you are looking for a personal trainer than look no further! Kennedy has really helped me with my knees and hips. She is very knowledgeable about the body, how it works and what exercises to do to strengthen those areas. Highly recommend her.

Source: Google

★ 5

Joined Cowboys Fit last December and have really enjoyed the experience. Had previously been at Tom Muehlenbeck Rec Center in Plano for 15+ years, but had to make a change due to their renovation project and have not regretted moving to Cowboys Fit. They have everything you need and almost all of their clients are serious about their workouts, which is motivational to me.

I had previously worked out entirely on my own, but was largely motivated and consistent with my workouts. After joining CF, decided to try some sessions with a personal trainer and started working out with Kennedy in January typically two times a week out of my 4-5 workouts. Kennedy is awesome! She pushes me harder than I can on my own and puts the appropriate amount of focus on things I didn’t do enough of previously (e.g. balance, agility, explosive strength, legs, glutes, etc.). I can’t recommend Kennedy enough for anyone considering a personal trainer to expand their workouts and improve their health!

Source: Google

★ 5

Kennedy is amazing ! She will be your partner in your fitness journey if you’re ready to make a serious change Kennedy will help
You she helped me ! This is the best investment I’ve ever made !

Source: Google

★ 5

I had the opportunity to train with Kennedy at the Plano location and not only did she make me feel comfortable she was very knowledgeable, very kind, very welcoming. 100% recommend

Source: Google

★ 5

I recently joined Cowboys Fit, & love the facility. it is super clean and there is never a wait for equipment. The best part is my trainer, Kennedy. She is highly trained & has the perfect personality for me...just enough push & just enough patience. She mixes each session up for a whole body workout. Love her! Also a shout out to Jason..!

Source: Google

★ 5

I’ve had great experiences at cowboys fit Plano. The equipment is up to date, well maintained, and includes equipment for all fitness levels. I’ve gained immeasurably from personal training with Kennedy Munson. She has helped me to gain confidence in the gym. And she has helped to improve my fitness, strength, balance, and strategies for my own workouts. I highly recommend Kennedy Munson to anyone seeking excellent professional personal training.

Source: Google

★ 5

Kennedy is an expert in her training skills. She helped me set up my goals, along with guidance on my nutrition. She pushed me on days I didn’t want to do it myself. Always happy I went to the gym after a session with her.

Source: Google

★ 5

My personal trainer, Kennedy Labrada, has been so much fun to work with! She is so knowledgeable and practices what she teaches. She challenges me and keeps me accountable with both my fitness and nutrition. She is so personable and has been just what I needed to get out of my fitness rut!

Source: Google

★ 5

Cowboys Fit is a fantastic gym. It has everything you could possibly want or need in a gym. But the real find here is the personal training. I’m someone who thought they knew everything there is to know about training. I was wrong. Kennedy is super motivating, and extremely knowledgeable in how to be train you as an individual – with workouts specifically targeting your goals and, in my case, injuries. I am not easy to train as I have a bunch of injuries collected over several decades. She has extensive knowledge regarding injury rehabilitation, and it has made an unbelievable difference in what I am able to do and my quality of life. My back, shoulders, and knees have never felt so good!

Source: Google

★ 5

My trainer Kennedy is very patient with me. As an older adult I have made great strides in my strength since beginning my workouts with her in June. She will correct my form and is always encouraging without being intimidating. She takes into consideration my bad knees and tailors our workouts around keeping them free from injury. Great trainer overall!

Source: Google

★ 5

I started cowboys this summer after my gym closed. Change is never easy but eventually I did adjust. Having Kennedy as my trainer made it even better. She is friendly, always prepared, on time and ready to give me a good workout. So far this change has been very positive. Thank you Kennedy for helping me stay in shape!!! You're amazing!!!

Source: Google

★ 5

Huge thanks to Kennedy, my personal trainer, for all the time and effort she put into helping me prepare for my competition. Her training plans, motivation, and support made a huge difference. Couldn’t have done it without her! Highly recommend her to anyone serious about reaching their goals.

Source: Google

★ 5

I joined Cowboy Fit about a year ago and almost immediately started working with Kennedy for personal training. I can’t say enough about how working with her has helped me! Kennedy truly cares about her clients’ progress and it shows in everything she does!”

Source: Google

★ 5

This place is AMAZING!! They have everything you could imagine and more with a recovery room featuring a cold plunge. Coach Kennedy is incredible! She took the time to assess my needs and helped me determine personal fitness goals. I made a ton of progress working with her and have really improved in some areas that required physical therapy. If you want to feel confident and secure in your gym—this is the place you want to be!

Source: Google

★ 5

I've been training with Andrea Carlos (aka Drea the Slaya) and she is the real deal! She pushes me to work hard (which I need), and she customizes exercises that target the exact muscles that need strengthening. I have gotten so much stronger in the few months that I've been working with her. 5 stars, highly recommend Drea!! If you can get a timeslot with her, I would grab it asap!

Source: Google

★ 5

Absolutely fantastic gym with fantastic amenities.

Pricing was reasonable. I did decide to not go based on the driving time. But, if you love around Plano or Frisco, I would say this is a fantastic place

Source: Google

★ 5

Gym is a step up from most gyms, always clean and everything is in order. Staff is friendly and kind, will greet you with a smile every time.

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★ 1

I used to like this gym, but it seems they don’t pay much attention to customer needs. The hair dryer has been broken for over a month, and even though I reminded the front desk several times, it still hasn’t been fixed.

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★ 5

I can’t say enough good things about this gym! My trainer, Dallas, has truly changed my life. Her boxing sessions are no joke — they’re tough but she makes it fun. Our training sessions are the highlight of my week! With her support and guidance, I’ve lost almost 20 pounds and my endurance has noticeably improved!

I also enjoy the variety of classes, all with positive and energetic instructors, and the others attendees are so welcoming. If you’re looking for a place that challenges you while also making you feel supported, this is it. Dallas is amazing and I’m so grateful for her and the rest of my gym family! 🥰

Source: Google

★ 5

Awesome gym makes me enjoy going to the gym everyday!!! Coach Dan is the best!

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★ 5

Training with Dallas at Cowboys Fit Plano has completely changed my fitness journey. She’s always pushing me, correcting my form, and keeping me motivated. I’ve become more consistent at the gym, my mobility has improved, and even the knee pain I used to have is gone.

What makes the biggest difference is her personality—Dallas brings so much positive energy that every workout feels like the best part of my day. I truly recommend her to anyone looking for real results with a trainer who genuinely cares.
So Grateful for Her!!
Dallas Baca you are the best!!

Source: Google

★ 3

I signed up here back before they actually opened - back in 2019? 1-2 year hiatus from 2020-2021 due to the "virus of unspecified origins" but otherwise I've been here 3-5 days a week every week unless I'm sick or out of town. Overall, I still like it here despite some gripes.

First of all, I'd like to say that the members and staff here are all friendly and helpful for the most part. Whenever I've brought concerns to the management, they've always addressed it. The gym and equipment is *reasonably* clean and maintained. The recently added towel service is definitely appreciated.

For the no-so-good things... Half the time there are no paper towels in the locker room and the sanitary wipes are often empty or require you to take the lid off and fish inside the bucket to get a wipe. I've been a member for a long time and you can definitely see the deterioration of the equipment from use, wear and tear, and just general abuse from members. They've recently added a few new pieces of equipment - which is always appreciated but I would have rather seen them put some money into repairing, updating, or replacing existing equipment. For example, the lifting platforms all have "dents" in the padded areas where the barbell will always roll to these spots instead of staying where they are. Things like that, I mean everything still works - just not very well.

Ultimately, I think that's my biggest criticism - a lot of repairs around the gym look like they're done haphazardly or instead of a proper "fix", they just go with the cheapest solution and use band aid fixes and go "good enough". Again, everything works "fine", it's hard not to notice what this place is like now versus when they first opened. If you look closely enough and pay attention, it's starting to look run down - particularly noticeable since there are so many newer gyms popping up nearby which are cheaper.

Source: Google

★ 1

- It’s dark, feels and looks like a dungeon.
- It can get really crowded.
- No pool.
- Men’s bathroom stalls are disgusting or broken down.
- People steal at this location, so keep your belongings close.

Not happy here, I’m looking for another gym.

Source: Google

★ 5

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★ 5

Coach Dan was the best! Showed us around the gym everything was very nice and clean. Felt very comfortable working out overall would definitely recommend!

Source: Google

★ 5

Coach Dan is THE BEST!

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★ 5

Since I rejoined, the beginning of 2025, I have been pleasantly pleased with everything. The classes are great. The equipment is for every level and kept clean and working. The gym, recovery room, and locker rooms are clean. All the staff is very friendly and professional, especially the guy who checks me in, (I don’t know his name) Angela and Dan. When I ask questions, they always find someone to answer or help, if they can’t. I love my trainer, Diana Jordan, who is so pleasant and challenging. It is a great improvement since the first time I was a member. Keep up the good work!

Source: Google

★ 1

Disappointed that the gym isn’t open during its stated hours of operation. Multiple folks arrange their schedule for early morning workouts and it’s unacceptable that we wait around wasting our time for a service we’ve already paid for. We will not get that time or money back from Cowboys Fit. The opening shift staff is always friendly and it’s understandable that unexpected mornings happen but there needs to be a better system from management to open on time regardless in these situations.

Source: Google

★ 1

Hello! The time is 5:50 am and the gym still isn’t opened. Been here since 5:00 am. Gym should have been opened by now. Talking to other folks outside and they said this happens often. I’ve been coming since July at 5 am and must’ve missed the other days it has happened. Please send someone to open the gym.

Source: Google

★ 5

I joined 1 yr ago and I am extremely happy with this gym. Coach Dan and his staff have been very helpful.

Source: Google

★ 5

I went for a free trial to see what is was all about and being a huge cowboys fan it was something I absolutely wanted to check out. First the customer service was amazing and coach Dan gave me more info on the place and showed me around. Super clean and very nice locker room with a sauna inside. The gym has a bunch of room to get your stretching done, a lot of machines and TVs so you won’t miss a game and who wouldn’t want to workout at a place where the Dallas Cowboys star is all over the place. I think it a great gym and a lot cleaner than most gyms out there I highly recommend!

Source: Google

★ 5

Best gym ever. They have the best equipment and best layout for any training you need to do. Recovery room is 10/10 the best. A lot of motivating people and staff. I became a cowboys fan after joining. They have a IV station too if you need vitamins or supplements. I’ve been to all the finish gyms in my life and this one takes the cake. Pricing is very affordable and equipment is always open. I do tri-set supersets burnouts with no problem. Everyone is friendly and we all support each other. It’s like a family. They have all the latest and greatest equipment and recovery too. Join join join!

Source: Google

★ 1

I was Harassed and Bullied by some Steroid pumped guy.
I was using the machine and the second I finished my first set that guy came pushed me threw away my towel and told me the back off because his workout is more important than mine ..
I went to the manager to complain and all he said was:
“Well I wish I could help you but there’s nothing we can do.”

After talking to other people in the gym they all said it happened to them before with this guy and his friends and the gym management are friends with them so no one is doing anything about it.

Stay away from this Gym!!

Source: Google

★ 1

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★ 5

Very clean facility, you can tell the staff takes a lot of pride in this gym and what they do. As a woman who works out alone often, the environment at this gym is probably the safest and most comfortable I've ever been in. And you can tell the staff puts effort into keeping it this way. Also, because this sits in between two "$10 gyms", its great for people serious about their training, members here are really good about the simple things like re racking weights, wiping machines after they use them, and so far very respectful. I spent the first three weeks training during peak hours and the layout of this gym still provides space to workout and because there are plenty of machines, there is never a long wait to get what you need. Also a special shout out to Coach Dan for the VIP treatment!

Source: Google

★ 3

The guy who works there named Jason wouldn’t let me use a guest pass and workout there for a day after I told him I’m probably not going to join and just wanted to workout with my friend who’s a member. I ended up joining the crunch fitness down the street after that too

Source: Google

★ 5

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★ 5

Diana trainer is a gem 😊 she is patient and very knowledgeable about fitness and body mechanics she has helped me regain my strength and overall fitness.

Source: Google

★ 1

This gym is a horrible place and the people working there have no work ethic and very unprofessional. The equipments are old and so many other things horrible and I don't recommend this gym to anyone.

Source: Google

★ 4

Great place, but your hours need to be extended to at least midnight.

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★ 5

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★ 1

This is a place where the employe comes first then the customer. There is only one flat massage bed in which it is ALWAYS taken by their own employees. I mean where have you seen such a cheap attitude toward others. The sales manager, and the black guy who is responsible for the massage chairs are always on the massage bed taking long breaks and members must leave or wait a long time to be able to use the massage bed. They think they're entitled to use the only massage bed and customers worth nothing to these people. Why the GM never handle this issue properly. You charge members much more to be able to use the bed and your employees always taking the bed prior to any customers.
What's going here????
I will document these events, and I am going to forward them all to higher ups with pictures and evidence. Stop the nonsense.

Source: Google

★ 5

This location has more things than frisco, sadly this location is further away from me however this gym has most of what I'm looking for. Sadly no pool.... But they do have kids care (saturday AND Sundays). Spray tan! And stand up uv tan bed. Hydro massage beds. Body scan. Cold plunge. Suana (in locker room) showers etc. Them normeaic compression leg things. Of course plenty of gym equipment. And not too busy like other over crowded gyms. Staff were friendly and not too pushy with sales like other places.

Source: Google

★ 5

Busy, but easily the nicest gym in Plano especially at the price

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★ 1

Be careful. Don’t fall in their trap. They will never tell you or discuss with you the non-refundable enrollment fee(about $120) and unused monthly fee, if you sign up a two-year contract at the one year price., at the beginning of the enrollment.

Source: Google

★ 5

Jason is AWESOME! He pointed out on my favorite machines. Great guy with a caring personality! The world needs more Jasons

Source: Google

★ 5

pay less than $60 a month for Cowboys Fit, and I honestly feel like I’m getting away with something. This place is massive—like “did I just get my steps in walking to the locker room?” massive. The equipment? Top notch. The classes? Plentiful. The Zumba? A full-body party every single day.

And then there’s the recovery room. Let me say this slowly for dramatic effect: water. massage. beds. They will change your life, your mood, and possibly your alignment with the universe.

Unlike those budget gyms where you’re practically working out in someone else’s sweat cloud, Cowboys Fit never feels crowded. There’s room to move, breathe, and not accidentally high-five a stranger mid-bicep curl.

And the staff? All-stars. Friendly, welcoming, and they somehow manage to remember your name and your favorite treadmill.

5 out of 5 stars. And yes, I mean Dallas Cowboys stars.

Source: Google

★ 5

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★ 4

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★ 5

I recently started working out!! I really like this gym, my personal trainer is Dallas, she is awesome and an experienced trainer!! Really like the facilities!!

Source: Google

★ 5

Great staff and facility! Recovery is next level. Highly recommend for any athletes or fitness fanatics!

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★ 5

Coach Dan was great! Great facility great people. Highly recommend

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★ 5

Great gym: always clean, plenty of equipment, and great staff to welcome you in.

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★ 5

This gym is awesome. I've been coming here for over a year and they have everything you could ask for. Coach Dan really helped me out with my membership.

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★ 5

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★ 5

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★ 5

Coach Dan was a great help. Very nice facility with quality new equipment!

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★ 5

Coach Dan was awesome showing me around the facility! They have new equipment and a ton of space! Glad I signed up!

Source: Google

★ 4

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★ 4

The gym offers a spacious environment, which is great for workouts, although it can get crowded around 6 PM. The security measures enhance the overall experience and provide peace of mind. While the equipment meets basic needs, updating some of the older pieces could improve functionality. The cardio area is well-designed and enjoyable. It might be helpful to explore additional parking solutions due to the gym's busy location.

Source: Google

★ 1

This gym is completely fraudulent. They forged my signature on paperwork and charged me for things I never agreed to. When I confronted them, instead of taking responsibility, the sales manager, became aggressive and started yelling at me. It’s unbelievable that they not only scam people but also treat them poorly when they call it out. I would strongly advise staying away from this gym unless you’re okay with being taken advantage of and disrespected.

Source: Google

★ 5

Started taking personal training here about 3 months back. My trainer has been Dallas and she is great made me believe my fitness goals are possible and has worked hard with me to hit them. Losing weight, toning up and feeling and ton better than when I started physically. Best investment I’ve made this year!

Source: Google

★ 5

Great staff and management, crowded but good value

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★ 5

This is an excellent gym and health club. It has up to date equipment, many amenities, and friendly and helpful staff. The facilities are kept very clean. The manager, Coach Dan, took great care to show me the facilities, how to use unfamiliar equipment, and how to make the best use of my membership. Five stars all around!

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★ 5

Coach Dan gave us a tour of the facility and was very nice and friendly. We are new to the area and he made us feel at home. The gym is very clean and has a wide variety of equipment and different amenities!

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★ 2

This gym doesn’t have the quality of the past. The equipments need deep cleaning. There is always awful smell in gym specially near the barbells at the end.

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★ 5

Friendly staff

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★ 1

Dirty small closed often. There’s a better gym right of the street for 10$ a month

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★ 5

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★ 5

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★ 5

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★ 1

Be wary of putting any valuables in your locker. Several lockers were broken into and robbed on 12/12/24. I had cash and credit card stolen. Management was to report to police and follow up with me. I never heard back. Canceling my membership immediately to find a club that I can use my own lock.

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★ 5

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★ 1

Bad customer service

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★ 5

Great place to work out and very friendly staff.

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★ 1

Very disappointed with this location. It is below par in comparison to the location in Frisco. I had to ask for towels at the front desk, the ladies bathroom was disgusting and did not have towels either. The free weights area had minimal sets. I thought it was a perk having multiple locations for convenience but would rather just stick to Frisco location.

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★ 5

Pleasant gym to workout

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★ 2

I am very disappointed in my experience at cowboy fit Plano tonight. The female staff member came around the gym and very directly told every single gym member that the gym was closing five minutes earlier than the time it said on the website clearly the employee just wanted to go home and I understand that, but to harass me while my gym partner is using the restroom because it’s 801 and the gym closed at 8 o’clock is out of line. The woman threw her hands in the air and approached me four times and it got to the point where I had to directly tell her to stop coming up to me. My gym partner expressed that he did not even want to come back and that this person was making the experience extremely unenjoyable, and she was unfriendly and rude . Experience with her was as if she was a security guard, throwing people out of the gym. Honestly, I am considering canceling my membership now

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★ 5

Just want to give a big shout out to the personal trainer Liz! She is amazing! After having babies I retuned to the gym to get back in shape and she gave me the best workouts that my body needed!

Personal training is a must! Go try it out you will love it!

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★ 5

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★ 4

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★ 5

Good place to work out

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★ 5

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★ 1

Paid for personal training, I’d show up at 5 am and the trainer wouldn’t show. Finally got so frustrated asked for my money back and the GM could give a crap less. Awful customer service, take your hard earned money and time elsewhere!

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★ 2

I’d give this gym a 7/10. Clean facility, good equipment and polite staff. My biggest complaint, however, is the music volume. Multiple times I’ve been in this gym with my own headphones in, volume on full blast, and I can still hear the music blaring from the gym speakers. It’s so loud the bass vibrates the equipment. It drowns out the music I’m playing through my headphones. I’ve voiced my concern about this previously and was told the music was connected to a system that the staff can’t control…..but I don’t understand how a gym doesn’t have control over the volume of the music it plays. Out of all the gyms I’ve been to across the country this gym has the loudest music by far and you’re basically forced to listen to it. It whole heartedly ruins the experience and is one of the main reasons I prefer to go to the different locations. It’s still a decent gym and I hope they can get this major inconvenience fixed in a timely manner.

Source: Google

★ 1

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★ 1

FINAL UPDATE, 5 months in: I think they finally sorted it out, as it has been over a month since the last time they tried to charge us. We ended up making a complaint to BBB (which they responded to), and that may have done the trick.

UPDATE 3 months in: downgraded from 2 to 1 star. My wife’s account keeps getting charged monthly, despite them saying multiple times they have solved it. Every time she disputes it. We may have to cancel our credit card to end this.

I guess the club is ok until you try to cancel. My wife has been trying to cancel for two months. She follows the instructions, is told that the cancellation was processed (even told she would get a small refund), only to be charged again the following month (second month this is happening). They can’t seem to be able to get their act together. Dealing with corporate billing now. I will update this review once the matter is resolved.

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★ 5

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★ 5

My favorite 🤩

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★ 5

Love this gym great equipment friendly staff knowledgeable trainers shoutout my girl Diana she’s awesome

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★ 5

Best place to workout. Plus I met Ezekiel Elliot. He was there running on a treadmill!

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★ 1

The other reviewers are right. They don't stop billing after you've cancelled. I cancelled my membership in Jan, but they charged me anyway. They refunded, and I cancelled my card immediately aftwarwards. Guess what...It's July, and they're still trying to charge me, lol.

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★ 5

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★ 1

Worst gym management ever. I froze my account for 1 month. During that month they charged me a random 2 payments of $6 and also a full membership monthly payment. When asked what the second charge of $6 and the monthly payment charge, the front desk staff was not able to give me a reason why. After speaking to the front desk they said they’d speak to Ian and he’d give us a call. A week goes by and no call. I give them a call and they said Ian is going to email me. A few days go by and Ian never emails. I call them again. They say Ian is out of town now for family reasons and he’ll give me a call/email when he’s back. Each person I spoke to on the phone would assure me that notes were written in my account about my billing issue but whenever I called again no one would see any notes. At this point I was told that I would get a refund and that Ian would contact me. Another week goes by and no refund or communication. I call again. This time I tell the person over the phone my issue again and ask about Ian again. The person on the phone hides the fact that he is Ian as I speak about Ian until I ask him when Ian comes in. He was like “uh yea he comes everyday”and i was like "well is he here now?" and hes like "uhhhhh.. im ian" LIKE HE SPOKE ABOUT HIMSELF ALL THIS TIME IN THIRD PERSON cuz he didn’t want me to know he’s Ian. I was like wait… YOU'RE IAN??? So shady and weird. Anyways I cancelled my membership finally good riddance cowboy fit what a terrible gym

***UPDATE 2 MONTHS LATER***
I GOT A RANDOM CHARGE FROM IAN of $60?????? TITLED COLLECT AT CLUB? I DONT EVEN KNOW WHAT THIS IS. WHY CANT THEY JUST LEAVE ME ALONE AND GET RID OF MY CREDIT CARD NUMBER. I LITERALLY CANCELLED MY MEMBERSHIP 2 months AGO. OF COURSE I CALLED AGAIN AND USELESS FRONT DESK WORKER ***MICHAEL*** SAID HIS BOSS ***IAN*** WILL CALL ME BACK. HAAHHAHA FUNNY WE KNOW THE LITTLE BOY IAN NEVER CALL BACK. ONE OF MY BIGGEST REGRETS IS JOINING THIS HEADACHE OF A GYM. SAVE URSELF DONT DO IT

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★ 1

This gym is the worst. They repeatedly took down a valid review from Covid when the ego manic staff would yell across the room at you for not having a mask on while working out. Now with all the proof out it doesn’t work and the fact that they were just obnoxious about it and threatening. I wish I would meet the guy outside of there. You pay for a workout not to be treated as a child from across the room. I would never go back to this place ever.

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★ 1

Ongoing Billing Issues Despite Membership Cancellation: I am extremely disappointed with Cowboys Fit Plano's handling of my membership cancellation. Despite multiple attempts to cancel my membership and having spoken with several representatives, I am still being billed. I have been sent emails explaining the cancellation, yet, being billed. This is unacceptable and really horrible customer service. I initially canceled my membership in April, yet the billing has continued. Each time I contact your customer service, I am assured that the issue will be resolved, but nothing has changed. This repeated negligence and lack of follow-through is unprofessional and reflects poorly on your establishment.

THREE MONTHS Later Add On: They are still charging me despite multiple emails saying they will cancel and sort this out. RIDICULOUS! Each time, I have to dispute the charge. Time wasted and BAD BUSINESS.

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★ 5

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★ 5

Absolutely love this gym! Great people and equipment

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★ 5

Nice facility with great amenities, their staff are always helpful & accommodating :) Personal trainers ive worked with have been great!

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★ 5

Highly recommend! Clean environment, locker room and showers are also very clean. The staff is very nice and the personal trainers are very knowledgeable and help you every step to reach your goals.

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★ 5

This is just the gym that I was looking for. It has everything that I need without the pretentiousness that some might associate with the name. The gym is clean with nice amenities; like the recovery center. The staff is friendly and helpful. I signed up for personal training sessions and am working with Dallas Baca. She has been great and is easy going but knows when to push me. Her boss Dustin is great and has been helpful as well. I would definitely recommend signing up with Dallas if you are considering getting a personal trainer. She is great!!! They have personal training packages that would fit anyone. The cost of the gym membership is extremely competitive as well. I worked with Dan to get set up with the membership and my training sessions. He was easy to work with and did not try to upsell anything. I let him know what I was looking for and we went from there. Glad I found this gym.

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★ 5

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★ 5

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★ 5

Dallas is great! She works with so much passion! I love working out with her

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★ 5

Great place to workout. Clean. Modern equipment

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★ 5

Gym is always clean and has plenty of equipment. Always have a good workout here.

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★ 5

Great gym, never too crowded! It’s equipped with everything you need and all staff are friendly and respectful!

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★ 5

Clean, all the equipment you could want and friendly staff!

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★ 2

The gym itself is fine. The problem is the music is played entirely too loud. I measured the sound today at 90 decibels, and it has definitely been louder. 85 Db and above can cause hearing loss.

I have asked multiple members of the staff and management to turn the music down and am given different versions of no every time. It just feels like this gym is run by teenagers.

I canceled my membership. Too bad, because it's not a bad gym otherwise. Sign up if you're looking for tinnitus and early aged hearing loss.

Source: Google

★ 2

NOT RECOMMENDED. Listen to the other reviews.
I was initially hopeful when joining Cowboy Fit Plano, as it seemed like a good mid-tier option reminiscent of Gold's Gym, where I’ve been a member before. However, my experience has been far from satisfactory.

Upon joining, I was hounded for a membership despite having a corporate relationship with my employer. It felt like the staff were more interested in securing memberships than looking out for my best interests. Fortunately, my corporate membership covered the fees, so I didn't have to deal much with the front desk.

I signed up for personal training for three months, needing specialized attention due to some health challenges. I made it clear that I would be using my health insurance to cover the costs due to the high price. Despite initially establishing a trustworthy relationship, I was incorrectly overcharged right off the bat. Instead of fixing it immediately, management suggested adding an extra month to services, which felt incredibly shady. Although the issue was resolved within a week, it left a bad impression.

Towards the end of my contract, I explicitly informed the manager, my trainer, and multiple front desk attendants that I could not renew. Despite this, I was charged approximately $500 after my contract ended. The staff acted as if our conversations never happened and showed no remorse, which made me feel utterly betrayed. This was especially disappointing given my regular interactions with the staff twice a week FOR MONTHS.

Additionally, the gym has several operational issues: early closing hours, limited cleaning supplies for machines, and unprofessional requests such as asking members to drop off towels to the restroom.

Overall, my experience at Cowboy Fit Plano has been frustrating and disappointing. Fitness and health are sensitive subjects. This level of unprofessionalism is the last thing that you need.

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★ 5

Dan helped me out a lot. I was very straight forward with my situation and he wasted no time to take care of me, give me a quick tour and go into my workout.

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★ 5

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★ 5

Really nice gym with cool facilities. They have clean locker rooms with showers and sauna. Staff and instructors are very good to work with.

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★ 1

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★ 1

Literally the worst gym I tried to cancel, but they told me I have to wait a year for cancellation like what ?

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★ 4

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★ 5

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★ 1

DO NOT RECOMMEND! I cancelled my membership two days before the billing cycle due to my recovery after surgery. They told me that I will be charged for the next month because I did not cancel 10 days prior to the billing. Then, I asked to talk to the manager about if I could use my month that I paid for in future and the girl on the phone told me that manager doesn’t want to speak to you and she refused to connect me to someone who could help. I also stopped going to the gym for months prior due to machines are always occupied and the place turned into a dating site. I couldn’t get a gym session without being interrupted. People go and use the saunas with dirty clothes after their work out and I never was able to use their sauna due to that reason. Also , many people don’t sanitize the machine after they use. They close early and that was another reason for me not able to go to the gym.After all, I definitely not recommend this place because how they handle the customer services.

Source: Google

★ 5

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★ 5

I love the culture and energy of this gym. You never have to wait for any equipment and the recovery section is fantastic after a great workout. The staff is extremely helpful and if you’re not sure what to do, they have personal trainers on hand to help you out. 10/10 would recommend

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★ 2

The younger kids who work here are terrible at attentiveness. I need a towel have to wait for them to stop scrolling social media. I need help with daycare question I have to wait for them to put their phones down. There was a lady literally staring at them after asking for help and they never noticed her until another employee walked to the front. Please have your employees put their phones away when working. Or hire robots, wouldn’t tell the difference

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★ 5

I've been going to this gym recently and it's fantastic! It's really clean, and the staff are super friendly and helpful. The quality of the equipment is top-notch, making my workouts effective and enjoyable. I also appreciate that it's never too crowded, and the addition of a massage room is a wonderful bonus. The towel service is perfect, always readily available. I highly recommend this gym to anyone seeking a great place to exercise with excellent facilities and service.

Source: Google

★ 1

Extremely disappointed with Cowboys Fit. Despite cancelling my membership, they continued to bill me and are now attempting to send the bill to collections. Cancelling was unnecessarily difficult, and their billing practices are highly questionable. I strongly advise against joining Cowboys Fit if you value transparent and fair treatment as a customer.

- Malik

Source: Google

★ 5

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★ 1

Music is too loud. WAY too loud, and most of it sounds like it was selected by a 15 year old who was charged with "annoy as many people as possible with your questionable taste in music". Even with earbuds in, it is too loud (they have subwoofers in the ceiling, i have no idea why). This is a gym, not a nightclub.

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★ 5

This is the best gym I have been to and I have worked out in an assortment of places for 20 years. The staff is very friendly, has great personal trainers, and the classes are versatile. This location is very clean, the saunas, bathrooms, etc. Plenty of heavy bags to smash on and TRX equipment along with tons of cages for heavy lifting. Trust me if you go, you'll want to join!

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★ 5

Love it.

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★ 5

Extremely sweet morning staff, i come in at 5:30am sharp everyone and without fail they have the place up and running and always greet me with a smile! Would highly recommend this gym, especially for early birds who go to the gym as the staff are great

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★ 5

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★ 3

Get in, get out. There is no service, in fact one lady at the front desk is downright rude and dismissive. I hate passing by those people. The only polite greeter is a young man in a wheelchair, keep him. Everyone else needs training or the boot!

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★ 5

Atmosphere is nice. Good selection of machines. Has a weird lingering smell but over all a good gym.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

Magnífica atención

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★ 5

Always a Great Place to eat. Food is tasty and always Hot food served.

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★ 5

Great place to workout. They should replenish the hand sanitizer tho.

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★ 5

Great place and nice staff

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★ 5

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★ 1

The 🎶 music is always extremely loud. Any time you you asked please, make it a bit lower nothing happens. It is reason we and a lot of my friends planning to quit.

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★ 5

I have been training at Cowboy Fit for two years and I love it, the entire team and trainers are pleasant and attentive to what you need. I would definitely recommend it 100%

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★ 5

Great space, equipment, and staff!

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★ 5

Great gym and great people. The gym is large, equipment is fixed if broken in timely manner. I miss the cryo therapy but other than that it’s a great place. Reasonable prices - not too crowded, however it is a younger group of people that workout here.

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★ 5

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★ 5

It's such a great gym.. so sad they don't have more locations around dfw.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

My favorite gym overall! Love the big space and there's plenty of machines! Very clean, employees are all so welcoming. Love this location. So worth it!

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★ 2

They couldn't play the Cowboys game on their TVs last weekend - maybe they should get a new name. Ridiculous

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★ 5

Easy parking, clean facility, open and airy. Good equipment, nice enough crowd.

Great trainer Kyle Moseley I highly recommend

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★ 5

I truly enjoy this gym, the staff, and how clean everything is. Cowboys Fit has everything my picky self needed. Im really happy to be here, plus the staff are really knowledgeable & they will take the time to help you out.

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★ 5

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★ 5

If I was to join a fitness center it would definitely be.. they have so many different options.. a little bit pricey but it is worth the money

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★ 5

I’ve been a member to this gym since 2018 but ever since Don is there I can see a much improvement. Súper recomendado este gimnasio

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★ 2

Have been a member of this gym since it opened- its def gone downhill. For whatever reason after Covid management just stopped stocking wipes constantly ( there are only 2 stations normally stocked in the whole gym and half the time they are empty), you used to see cleaners in the gym too ( I have not lately), the staff is super hit or miss as far as courtesy is concerned, their guest wifi is down and it is ALWAYS about 80 degrees in there ( I have seen them working on the building A/C several times but it doesn't seem to be working) . Biggest thing is really just how dirty it is- if you just look up you can see the amount of dirt on some of the vents.. Pro is pricing is competitive with some other nicer Plano gyms.

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★ 5

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★ 5

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★ 1

I love this chain of gyms, it has locations every where I need them but the Plano location lacks what the others have - cleanliness in the locker rooms and showers and no towels.

The other locations you get what you pay for, but this location is for sure the $40 per month location. The showers are not that clean, they get heavy usage too. Sauna is always jammed packed with people sweating all over the place. Towel service would help with the sweat and honestly for paying $100 a month it’s pretty much expected cause the other locations have it (Frisco and BSW). Other locations are legit and get five stars. I’ve brought this up to management, no improvements.

Source: Google