★ 5

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★ 5

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★ 5

I was contacted by the management today and they apologized and took full responsibility for what had happened. Mistakes happen in business and how you resolve them shows what kind of company you own or represent. I was given a full refund and an apology. We are a small community and we rely on one another to make it work. I have changed my stars to a 5 because of the way this issue was resolved.

I cancelled my membership last November and just realized that I have been getting charged monthly since then. I called the wellness center, left a message with the accounting department explaining the situation. I asked them to call to resolve the issue and never received a call back. I had to go through my credit card company to resolve this. They can only go back 118 days. So I am still owed money on top of what the credit card company can do. It is a sad commentary that you can not get resolution to problems that are created by a merchant. I hope this will reach someone who will contact me. By the way, I am also a merchant in Fredericksburg and understand that customers are the life-line to any business.

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★ 5

My favorite gym in town! Has multiple cardio devices, free weights, and a variety of group classes. Also has a pool!

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★ 5

Diane was very helpful

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★ 5

The facilities are beautiful and clean. I joined about a year ago but was having trouble staying consistent. A few months ago I made the smartest decision for myself and requested a personal trainer. Ashley has been amazing. I gave her a list of my goals and with patience and encouragement she’s been helping me achieve them. I went from 30 min sessions to 60 minutes because I already see so much improvement in my strength and stamina so I felt ready to kick it up. I’m most impressed that I’ve stayed as consistent as I have. Ashley keeps me accountable and pushes me just enough. I’m very happy with my membership.

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★ 5

They have a decent short course pool, good for swimmers on vacation wanting to stay in shape. Just call to confirm availability of the pool.

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★ 2

Unfortunately this gym is nowhere near what it was. You use to be able to get a really good workout in. Now it’s overran by teens and people just hanging out and not doing anything productive. Real shame, considering this use to be the best gym back in 2008 until 2023. RIP wellness center

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★ 3

In my professional opinion, the previous wellness center offered a more equipment compared to the remodeled facility. While the renovation has resulted in a more aesthetically pleasing environment, it has come at the expense of functionality. The introduction of 24-hour access is a positive development, but it is overshadowed by the overly stringent rules and regulations that create an oppressive atmosphere. It is essential to strike a balance between safety and user experience to ensure a conducive environment for all members.

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★ 5

Good clean gym & two brand new squat racks. Great gym for mogging

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★ 3

There is never anywhere to park. So I turn around and go home

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★ 1

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★ 5

Tons of options/modalities and everything is super top-notch. (went while visiting my aunt to drop in on a yoga class and sounds like a massive remodel was recently completed)

Dana was awesome, easy to follow and didn't have to look up once. Love it when you can close your eyes and really get into it!

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★ 5

Love this gym 💪

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★ 1

We’ve been members since the remodel. At first, it was wonderful. It seems the machine campers, gossip mongers and teenagers have taken over. People sit around on machines and talk, talk, talk…just camp out, forever! The teenagers are not respectful AT ALL. They’re crude. They slam weights constantly and hard! Aren’t they supposed to have adult supervision? People get on the bikes and piddle around on their phones, some for an hour or more. Or they sit on machines listening through their earphones to music that they can’t decide on or have lengthy conversations. We’ve made our concerns known face to face AND in the suggestion jar. Management seems not to care. They just sit in the office and stare at their computers. Probably caring more about money than the patrons.

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★ 5

La renovación lo hace ver cómo el mejor gimnasio del pueblo.
Siempre hay alguien para ayudar, el personal está siempre atento.
Hay muchas clases en las que aprender y mantenerse en forma.

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★ 4

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★ 5

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★ 5

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★ 5

Great fitness classes! Staff is super nice!

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★ 5

Wishing everyone luck... Hope we get a new building it's time.

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★ 5

Very friendly staff and clean facilities

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★ 5

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★ 4

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★ 5

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★ 5

As a past personal trainer with a plethora of gym experiences— this gym is the best bang for your $! Gym equipment is clean and oiled, staff are always friendly & the members seem to be friendly & respectful. I get a good workout here every time! Can’t wait for the expansion (:

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★ 2

Friendly staff and good service. Marginal food.

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★ 4

Holding off visiting till local COVID 19 case count on decreases

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★ 3

Small place, but adequate. The floor in the aerobics area needs to be smooth so it can be cleaned properly. But the chlorine fumes in the pool area are overwhelming. They don’t ventilate the area sufficiently- so it’s impossible to swim there.
Inhaling those fumes is very dangerous to your health. Also, the pools are over chlorinated, so your skin smells like chlorine for a week after you swim there, no matter how many showers you take.
Also, pool is too cold.

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★ 5

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★ 2

Gym was ok, not great, before COVID. Granted I’m use to using bigger chain gyms so this is a smaller establishment. My big issue is post COVID. Essentially, they have cut from 7 days to 5 days per week, big gaps at lunch for cleaning (never known a gym not accessible to members during lunch) and limited access to equipment drastically. I thinks it’s definitely overkill, along with others. In fact, there is no longer a bench or incline bench to use. Therefore, squat racks have been overpopulated in order to compensate. Crazy not to have a BB bench in a gym. Yet, if the gym would like to take those precautions, very well. That’s their right. However, I asked about a discount since the access to the gym has been greatly reduced along with access to equipment. It was a very quick no. In my opinion, it’s not good business practices and inconsiderate to obviously reduce the quality and access to your service and expect the customer to continue to pay the same. Simply, this is not the membership I signed up for. The price should reflect.

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★ 5

Great gym!!

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★ 5

It's never crowded. There is of course a max. capacity for ea. area & they are following the CDC safety rules if not beyond that. Staff is friendly, helpfull.

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★ 5

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★ 5

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★ 5

Excellent fitness facility!

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★ 3

Nice staff. Poorly organized. Classes out in the open and equipment scattered.

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★ 4

Great all inclusive gym. Not huge but decent size. Cardio area, gym, weights, pool. Lots of classes.

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★ 5

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★ 5

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★ 3

Good gym but allot of old people that stare at you if your not white

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★ 5

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★ 5

I went to the other gym in town for about 6 months and it was nice, but I made the switch to the Wellness Center because of the people. The trainers are amazing and friendly and they classes feel like a family that will welcome new people with open arms. I've been going for over a year and I love it! Best gym environment ever!

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★ 5

I took the a BSL class here and it is a great facility. Everyone was very nice!

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★ 5

Lots of equipment!

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★ 4

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★ 5

Great and friendly staff. Very clean and has everything you need to get to peak level health.

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★ 4

Only there to drop off equipment. Very nice helpful employees.

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★ 5

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★ 5

Good equipment and staff

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★ 5

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★ 3

El lugar esta ok. La piscina con un fuerte olor a clorox. 😳

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★ 5

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★ 4

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★ 5

My mom goes and See's Ms. Dawn, she is trying to quit smoking. And Dawn is a sweet lady.

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★ 4

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★ 5

It's a great little gym. It's never too crowded and they have just about everything that you would need.

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★ 4

Great facilities. A place where everyone knows your name - when you visited regularly.

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★ 5

All around great place to work out, it's a relaxed gym where you have all the equipment you could possibly need. Staff are always friendly and helpful. Signing up for a membership is very easy and comes with lots of benefits.

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★ 5

Well organized, helpful staff.

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★ 4

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★ 5

Best.pool.ever

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★ 5

Just visiting town for a long weekend. Need a place to workout. This place had great equipment and probably the friendliest staff I've ever encountered in a gym .

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★ 5

It's one of the only gyms in the town but they don't skimp on quality. Bring some headphones and get swole. Also their student discount is great.

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★ 5

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★ 3

I would give this place 5 stars if they would operate with reasonable gym hours. They close at 5pm on Fridays so the working class person can't go on Friday. They have even worse hours on Saturday from 7am to 2pm. And if that's not bad enough on Sunday they are open 2pm to 5pm which is like the punch line of a bad joke. No gym I ever been to charges more than this gym and offers less hours of operation.

It's bad enough they have an excess in cardio oriented machines or cable machines, but if you want to actually work out and get strong, fit, and healthy your fighting over circuit training CrossFit crowd who won't let you work in because they're doing there WOD which is not only unacceptable, but then you are helpless to try to get a workout in because of lack of necessary quantity of racks and benches. Even worse, because of the hours of operations, the crowd is even worse since they change the Friday hours.

I can handle inappropriate gym members not allowing people to work in. I can handle the shortage of real equipment and having to work in and share the equipment. But you'll never get a good review from me or a 5 star rating with your hours of operations.

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★ 5

Great equipment and staff

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★ 5

Robbyn Dodd, Most Therapeutic massage I've ever had. My arms and neck were killing me and my arrms were practically useless. Full function now and no pain at all.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 4

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★ 2

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★ 3

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★ 5

Great exercise classes, personable and knowledgeable instructors, massage therapist and dietician recommended. Also very good gym to just exercise on your other.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

GREAT staff and lots to offer!!!

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★ 5

The exercise classes are great! All the instructors are awesome and very motivating!

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★ 5

What a great center

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★ 5

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★ 5

Great workout equipment. Great pool and therapeutic pool.
Always very clean. Clean shower area. Great staff.

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★ 5

Been going for 5 months and averaging 10 lbs loss per month going to 13 classes a week! Great place, great staff, even the customers have a strong community! Very up to date gear.

Source: Google