Crunch Fitness - Allen

Allen, 510 North Watters Road, Allen, TX 75013 | ★ 4.5 (979 Review)

📞 +1 469-824-3022

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About the Club

The Crunch gym in Allen,TX fuses fitness and fun with certified personal trainers, awesome group fitness classes, a "no judgments" philosophy, and gym memberships starting at $9.99 a month. Come check us out today.

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 Crunch Fitness - Allen
 Crunch Fitness - Allen
 Crunch Fitness - Allen
 Crunch Fitness - Allen
 Crunch Fitness - Allen

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Reviews

Precious

★ 5

This is one of the best gyms I’ve been to in a while. The staff is very friendly and always reading and willing to help. Bryton and Kei are my go to’s foreal. Kei is a great trainer and ANSWERS EVERY QUESTION I have and Bryton really made switching a breeze

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Maria Gonzalez

★ 5

Anthony is an incredible name !!!

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TKFlexMan

★ 5

Great place. It's got everything and it's nearby!

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Rylan Russell

★ 5

Super clean, lots of space, much better than the other gyms!

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shrey saraswat

★ 5

Great staff, good equipment. They have sauna red light therapy and water massage for recovery. No cold therapy at this location.

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Christian Leguizamo

★ 5

Amazing gym

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Will McBrayer

★ 5

Anthony was great and helped me a lot. Great gym.

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valluri dinesh

★ 5

This gym is awesome!!!

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Kendra Ready

★ 5

gets the job done

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Sabrina Monteiro

★ 5

Awesome gym!!!

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Lorrie Carruthers

★ 5

Great gym! Always clean and friendly staff

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Lena Mannino

★ 5

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Meghan

★ 5

Love it here

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Honey Phipps

★ 5

Amazing place amazing staff!!

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Krish Rr

★ 1

This Crunch Fitness location seriously needs a management overhaul. There is zero consistency in what staff tell you — every person gives a different answer about membership terms, cancellation, and fees. No one seems trained or informed, and any simple question turns into a long runaround where you leave with fewer answers than you started with. You can’t rely on their app for accurate info, and when you try to clarify charges or policy details, they act like they’re doing you a favor just by acknowledging you. A gym should be straightforward — you pay, you work out, you get support if there’s a problem. Instead, this place feels chaotic and careless, and members are the ones paying the price for their disorganization. I’d recommend avoiding this gym until they fix their internal mess.

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Pranathi Sree

★ 1

This Crunch Fitness location operates with zero transparency and the worst customer service I’ve ever experienced. They keep charging your account with no visible record in the app, so you don’t even know what you’re being billed for. And when you try to cancel, they suddenly bring up long notice periods and extra rules that were never mentioned at signup — clearly designed to keep taking your money as long as possible. Asking for help gets you nothing but attitude and excuses. It’s extremely shady and feels like they count on customers giving up out of frustration. If you’re considering joining, learn from our experience and go somewhere that actually respects its members instead of treating them like a revenue stream to exploit.

Source: Google

Romith Rama

★ 1

Avoid this Crunch Fitness location unless you’re ready for a billing nightmare. They hit your bank account with charges that don’t even show up in their own app, making it impossible to track what you’re paying for. When I tried to cancel, they hid behind constantly shifting “notice periods” — first 90 days, then suddenly an extra 30 days that was never disclosed — just to keep charging me. And when I asked for explanations, the attitude was basically “we don’t owe you any answers.” It feels like their entire system is built to drain money from members while offering zero accountability. If you value transparency, honesty, or basic respect as a customer, stay far, far away from this place.

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Claudia Casanova

★ 2

It's my local gym and I love it, but the music is incredibly loud; you can even hear the sauna. I usually work out listening to other kinds of music, and I have to leave before I finish my workout because the music is so loud. Sometimes I even try to study with my headphones on.

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maryann samaan

★ 5

Anthony was great he is kind

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Yotonja Benjamin

★ 5

I love it!!!

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Jazmine Sao

★ 5

Best place to workout !!!!!

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Gustavo Saldaña

★ 4

Great coaches

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Raed Alsabah

★ 5

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kashmir singh

★ 4

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T M

★ 2

Had a 5 Star before but now the gym isn’t managed as before unfortunately

Mist of the Lockers are locked open and they don’t care to unlock them the next day and leave it where almost all lockers are locked when the gym isn’t bus at all..!!

Elliptical machine all have Bluetooth function inop and they don’t seem to care to have it fixed

Some of the elliptical don’t respond to your inputs and just go full strength on you and no fix still for the past 3 months

Bunch of other machine lost the bluetooth function and it’s annoying where it keeps going bad

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Yvonne Quinones

★ 5

Love the variety of machines and classes!

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Bob Rentshouses

★ 5

Clean facility. Super friendly staff. Nice friendly people to work out with. Highly recommend

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Mrittika Gnanavelu

★ 5

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Eesa Riaz

★ 5

Awesome staff!!

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Ankita Jain

★ 5

I love this gym. Apart from the nice facility itself, they have great mix of group classes. My favorite being The Yoga classes held by instructor Dimple P. Love the variety she brings to the class. Hate to miss any of her classes. I wish she had more slots in this location.

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Jessica Regalado

★ 5

Great atmosphere. The gym is huge, even when packed it does not feel like it is. The classes are awesome, everyone is friendly and professional.

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ken patel

★ 5

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Vicky Sulaica

★ 5

I’ve been a member of several gyms in my lifetime and hands down, Crunch Fitness Allen is the best! For the $ and what they offer is amazing! The staff is welcoming and friendly and helpful! Love my gym!!

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Alejandra Davogustto

★ 5

I come from plano to the Allen location because the instructors are great, specially Serena, she is the best!

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Nolan Bixler

★ 5

Nicole did a great job! We’re excited to get started at Crunch Fitness in Allen! 😎

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Jai Patel

★ 5

Amazing gym! Love the people! Front desk is very personable

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sri karan

★ 5

Great gym with solid equipment and a welcoming atmosphere! The facility is well-maintained and clean, with a good variety of machines and free weights. The staff is friendly and helpful. Definitely recommend this location if you're looking for a reliable gym in Allen!

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Sai Prathima Vadlamudi

★ 5

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Angelina Padron

★ 5

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Nicklolas Conell

★ 5

Anthony helped out with all of my questions he's really a great help.

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e

★ 5

Great gym! Very friendly staff who keep it clean. I love Rachel and Serena’s classes- but all the instructors are top notch!

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Dylan Finneran

★ 5

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Fariah Tasnim

★ 5

Love the facility! Great staff! Awesome environment!

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Evana Jamal

★ 5

I love this gym, great environment!

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Chad Schulenberg

★ 5

Big AL always smiling, professional and the best at customer service.

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Stoney Hebert

★ 5

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Bekah Alderdice

★ 5

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Ana Hurtado

★ 5

This is a great location! The gym is always clean and had plenty of machines for everyone. The cryo therapy machines feel really good after a workout.

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Ella Konarik

★ 5

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Rahul Kaushal

★ 1

I’m in the middle of moving to Allen from Maryland, and this was the third gym I tried, unfortunately the not the best experience so far. I spoke to Bryton on the phone, and he told me I could come in for a free day trial. When I arrived, Jesse, who was working the front desk, pushed back and told me I’d have to pay about $16 because I’m from out of state something that was never mentioned. None of the other gyms I tried charged a fee to try the gym for a day.

The front desk wasn’t rude, but they were focused on enforcing the out-of-state fee instead of acknowledging the misunderstanding or helping a new potential member. As someone trying to get settled here and find a gym home, it didn’t feel welcoming at all.

Would not recommend Crunch Fitness in Allen. If you’re looking for a gym in the area, I recommend Fitness Connection instead. Their staff was transparent, professional, and actually made me feel like a valued customer. Ask for Bryce — night-and-day difference in customer service.

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Garrett Parker

★ 5

Been lifting here for a few months. Staff Is awesome. Environment is great. 5 stars!!!

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Deb Huth

★ 5

Great gym to attend in Allen. Come all and bring a family member for free to get them signed up. I was able to sign up for ONLY a nickel. Occasionally come by myself but most of the time, I come with my boyfriend. Couldn’t ask for a better gym.

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Austin Huber

★ 1

Employees are rude and equipment sucks. Never will I join another crunch fitness. And canceling that make you jump through hoops. Never again.

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Jack Bath

★ 5

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Skylar Morris

★ 5

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Melody Herberich

★ 5

Front desk (Nicole in the morning) starts the day off right. Gym is always clean. Machines are always fixed, big kudos to Manuelo. Members are like family now. I drive all the way from Melissa to come here, I love it!

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Erik Rodriguez

★ 5

They were playing El Classico ⚽️🏟️

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Maha Alyatim

★ 1

If there’s less than one star I would put it
these people are liars thieves very rude my daughter 16 years old they trick here to join the club and they said No fees nothing .
after 90 days they charged $64.99 and when I called they told me come to the club and we will figure it out when I came to the club talked to the lady manager she was very rude and said they will not return the fees I canceled the membership and I did also talk to man manager he was very rude both of them and they even charged me another $20 saying there should be 30 days to cancel when I called them and told them about cancellation they never mentioned any 30 days these people are liars and thieves be careful guys of this club

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Nam Ng

★ 5

Spacious gym and super clean!

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Mohammad Elesawi

★ 5

Edgar is the Goat. He always treats every customer with respect and kindness. He goes above and beyond to make everyone feel welcome.

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Kailey J.

★ 5

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Gabriel

★ 1

Horrible place don’t come here.

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Robinson Samuel K

★ 1

Someone teach/ train Nicole some good manners and customer support skills. She shouldn’t be in the front desk taking calls if she lacks listening skills or empathize when customer has a query.

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Braxton Predmore

★ 5

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Jonathan Jones

★ 5

Just love the diversity and friendly staff of crunch. I travel for work & it’s great coming to this location!

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SK Fitness

★ 5

The best

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Clint Stroble

★ 5

Great place great atmosphere

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Taylore Banks

★ 5

Love this gym!!

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Cheyenne Sallee

★ 4

Crunch Fitness Allen is smaller than other nearby locations and felt a bit crowded during peak hours, but it was still clean and well-kept. Overall, a solid gym with a good atmosphere and friendly staff, just best to visit outside busy times.

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Jordan Moreno

★ 5

Amazing place to workout super friendly environment

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Dr. Tom Bolan

★ 5

Great people, clean facility, plenty of equipment. It’s a wonderful environment to train and work on your fitness!

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Justin Chen

★ 5

Nice, big gym with plenty of space. Lots of squat racks.

Quick shout out to Anthony - he was super helpful to me with my questions and made my member experience a lot easier.

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Daniel Grinnell

★ 5

Love The gym nice people and good environment

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Z E

★ 1

Unfortunately, it's on pace to going to shit. I've been here almost since the beginning. With the previous manager Keenan, things were seemingly running smoothly. With whoever the current manager is, I can't say the same.

1. Equipment is much more noticeably broken.
2. Wipes. There's times when you have to walk across the entire gym to get a wipe, all while checking 5+ empty wipe containers.
3. There's a fountain that has been nearly zero water pressure for probably a month now. There's only 4 fountains in the gym in the first place.
4. It was impossible to contact someone through email/message. And I mean through ~5 attempts.

Current manager - get it together. This is embarrasing level customer service.

If you are thinking of joining, I would reconsider. I know I'm having doubts of renewing my membership.

Source: Google

chirra sandeep

★ 1

⭐☆☆☆☆ (1 out of 5)

I’ve been a long-time member, but unfortunately my recent experience with Crunch Fitness support has been extremely disappointing. Despite submitting a refund request for charges made after I canceled my services, I received a generic response stating my email isn’t in their system — even though it’s the same email on file.

Instead of helping resolve the issue, they redirected me with vague instructions, without providing any concrete path forward. I also visited the local location and was told a refund would be issued — yet I was charged again the following month.

It’s frustrating to deal with poor communication, billing mistakes, and lack of accountability from a national fitness brand. I expected better service and transparency.

Source: Google

Aaron Dietz

★ 5

Definitely an above average gym. I've been going there for over 4 months and they typically keep their machines repaired and their water filters fresh.

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Kim Wellmann

★ 5

Serena teaches the best classes & the staff are great. Been coming for years!

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Jennifer Arevalo

★ 5

Ricardo's cycling classes on Tuesday and Thursday are the go to. Good music, creative choreography, fun atmosphere to learn and expand ur skills.

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S K

★ 5

Ricardo is an amazing trainer for indoor ride classes! I'm hooked – can't miss his sessions! He's engaging, supportive, and definitely helps you crush your fitness goals. Plus, he's a cool, calm, and friendly presence at the gym. Kudos to you, Ricardo! 👍😀

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Venessa Youte

★ 5

Ricardo is by far the best cycling instructor. I always leave his class feeling stronger with an amazing workout. If you haven’t signed up yet, make sure you do — he teaches Tuesday & Thursday and you don’t want to miss it!

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Reethym Productions

★ 5

The ride was awesome! Ricardo does an amazing job, drills and music on point! The gym is always clean and the staff friendly.

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Zehra

★ 5

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Jacquez Craft

★ 5

Came here for the first time today Landon and Alicia were great. Loved the amenities and the machines available here. Will definitely be back.

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Anthony Aponte

★ 5

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Landon Patterson

★ 5

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Juan Pedraza

★ 5

Love this gym, 10/10!

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Erika Bobo

★ 5

Love this club! Landon and the front desk are awesome!!! Crunch is one of the best gyms in the city!

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Austin Johnson

★ 5

Crunch in Allen has quickly become one of my favorite gyms. The turf area is huge and perfect for sled pushes, stretching, and functional training, and they’ve got a great variety of machines for every workout. What really stands out though is the energy and environment — everyone is super friendly. You can’t walk past the front desk without someone smiling, saying hi, and starting a conversation. It makes the whole experience welcoming and motivating. Highly recommend this location!

Source: Google

B G

★ 1

I went to the Allen location very early around 5:05 am on Tuesday 9/30/25. When I first came in the lady at the counter (white female with short dark curly hair) has her head down staring at her phone or computer never acknowledged me until I said good morning to her. After my workout I approached the back counter to get a chair massage. The lady at the side counter (white female with short dark curly hair same lady when I 1st checked in) completely ignores me doing something on her computer for about 3 to 5 minutes she definitely saw me. Keep in mind there were no other customers in front of her. Then she asks can you scan your barcode over here instead of the one right in front of me which I thought was very rude. I kind of paused and looked away for a minute. I was shocked by her attitude and behavior from being ignored and then her making me move to another barcode scanner. She then raises her voice very loud yelling at me and tells me not to roll my eyes at her. This lady should never be working in a customer facing role. EXTREMELY RUDE, and oblivious to the fact that she is in a customer service role which means she should be nice and kind to all customers & not ignore customers that have to start their workday and are in a hurry. DO BETTER.

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Ben Pizano

★ 5

Love the staff, plenty of equipment, not too busy in the mornings

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BOB DUNKERLEY

★ 5

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A B

★ 5

Cool gym with a super awesome booty builder section! Great customer service even at 5am!

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John Glaser

★ 1

Crunch fitness where you can sign up via internet however if you move and try and cancel via phone or internet they very rudely tell you that’s impossible and you MUST come in to cancel. Real convenient to learn after you move. Decent gym however they nonstop harass you to Use their trainers. They will text and email you to death Very poorly run organization, obviously Not worth all the hassles for sure

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Joan Liu

★ 1

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劉倢恩

★ 1

I spoke with the front desk several times about my membership and fees, but each time I was just told to come back later because the manager with authority wasn’t available. I had to repeat my situation over and over again, which was very frustrating. One of the associates at the front desk was extremely rude — I explained my situation politely, yet she treated me as if I were being unreasonable.

Three different staff members promised me I would get my membership fee refunded, but in the end, that never happened. The machines are nice, but due to this unprofessional service, I will not be renewing my membership. Very disappointed.

Source: Google

John Kim

★ 5

Great location if you are looking for a gym. Plus, if you are looking for a ride, zumba, or group fitness instructor, highly recommend Rachel C. She's high energy, invested in her students, and a great motivator.

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Terrel Thompson

★ 1

After cancelling my membership they gave me the run around and still won’t allow me to freeze the membership or cancel. They hung up on me when I mentioned BBB and my lawyer due to false advertisement and horrible business practices. I removed a card from file and they illegally reinstated that card and charged it without my consent! Never in my life have I dealt with a shady and unprofessional gym.

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Andrew Doty

★ 5

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Omar Nafie

★ 1

They had very friendly and great staff. Not anymore

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gail dobran

★ 5

Great place to work out. Very friendly and knowledgeable staff!!

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DeLandrea Rule

★ 1

I canceled my membership! The gym is too small and there is no parking for all the members during peak hours.

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Jonathan Garibay

★ 5

Great staff and awesome gym, definitely recommend

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emirhan karakoç

★ 1

kind employees , VERY CROWDED but its ok , always fresh air , always you can find free spot for spesific machine. i like this place.

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sandeep sp

★ 1

⭐ 1 Star Review

I originally requested cancellation of my Crunch Fitness membership at the Allen, TX location in Aug/Sep 2024, but only the kids’ service was canceled. Despite multiple emails, phone calls, and in-person visits, my account was never closed, and I have been charged $34.71 every month for over 13 months even though I haven’t used the gym.

When I went back to the Allen location, they promised a refund but I was charged again — most recently $34.71 and $49.71 in the last few days. When I called the location, they simply told me to “reach out to corporate” instead of resolving the issue.

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Matt Huntley

★ 5

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Shelby Vankemseke

★ 1

I signed up for Personal Training Sessions in June because Tomas is fantastic. I was under the impression that I’d be making three payments of $136—simple and straightforward. Unfortunately, the process wasn’t clearly explained, and it has snowballed into a complicated and expensive mess. I’ve now been charged seven times, despite staying in contact with gym staff the entire time (as of this post, three and a half months).
I’ve been billed an additional $500 for sessions I didn’t want, request, use, or can AFFORD. While Jason was compassionate and tried to help, corporate has been unresponsive and seems unwilling to resolve the issue.
As long as you’re not signing up for PT sessions, I do recommend this gym—the classes, instructors, and trainers are great.
I’ll be looking for a different gym, which is really unfortunate because I genuinely enjoyed being a part of this community. It’s incredibly disheartening to know I can’t afford to celebrate my 6th wedding anniversary because that money went to a gym—over a situation that was entirely preventable. What’s worse is feeling like corporate doesn’t care.

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M R

★ 1

My friend been harrased by a guy and had some wintess that he was taking picture of her
She report it but noting happened and the guy is still there ,she didn't feel safe and stopped going to gym at all
Gym should be safe for everyone

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Andy (sleepnclass)

★ 3

Fellow gym members, do better. Clean the machines when you’re done. This isn’t home, mama ain’t gonna come clean your mess here.

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sandeep chirra

★ 1

⭐ 1 Star Review

Requested cancellation in Aug/Sep 2024 at the Allen location, but only the kids service was cancelled. Crunch has been charging me $34.73/month for over a year even though I haven’t used the gym. When I went back, they promised a refund, but I was still charged again. This is unacceptable. I want a full refund and confirmation of cancellation.

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Americo Scents

★ 5

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Ian Nelson

★ 1

The gym is nice and the associates are pleasant.
However, the fees are ridiculous. Due to traffic and travel time, I’ve decided to cancel and they informed me I’m “not allowed” to cancel my membership within 90 days and also, I’ll be assessed an annual fee shortly before they permit me to cancel.
Shady to say the least.

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Tina Z

★ 5

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Joseph Lee

★ 4

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Ola AlKhousi

★ 2

I went to try the one day pass and it seemed a fine gym, so they got me to sign in and then pay for the trainer session that’s 30 minutes asking you about your routine and then the coach would offer you a training session that’s $250 up to $1500 a month!
I like to go to the group class and that’s why I signed. But then the mats are really old ( get your own ) also one of the coaches started recording every one in the class during practice on her phone with no permission.
The woman bathrooms are really small, and felt like I’m at a public park bathrooms because there’s no paper towels to dry your hands. If you want to cancel you can only after 90 days with another 30 days notice

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Marcelo Peres

★ 5

Recommend 100%.
Thanks Destiny for helping me get signed up.

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Cameron Nanton

★ 5

Front desk is very friendly

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Mahmood Al Shammari

★ 2

Honestly not happy with this Crunch location. They close way too early on weekends, which makes it tough if you work during the week. Also, a couple of the front desk staff are really rude and not professional at all. Doesn’t make you feel welcome.

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Christian Grousbeck

★ 1

I don’t usually write reviews, let alone bad ones, but this has to be the worst experience I’ve ever had with a gym. It’s absolutely horrible. Signed up for the personal training (don’t do it) both of my personal trainers have quit after two weeks. And now I’m still responsible for another 2 months, but can’t even get a consistent schedule with a trainer because they keep leaving! If there is a way I’d get out of the contract, I would. But they just say you signed up for the “training program” not the trainer. So they just stick you with another one after your original trainer leaves. Makes me wonder why they have a such high turnover rate. I’ll be canceling my membership when possible.

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Aaron Carrillo

★ 1

worst place to workout, never accept anyone outside of state! Sad sad

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H I

★ 5

Great facilities! Highly recommend.

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Andrea

★ 1

I came from the same gym in Miami, FL, and the customer service was terrible. I definitely won't be back and will cancel my membership.

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Ravi Kiran

★ 5

Great gym for the price! Clean facilities, plenty of equipment, and a fun environment. The staff is super friendly—special thanks to Nicole for always being so welcoming and helpful. Highly recommend Crunch Fitness if you’re looking for an affordable and energetic place to work out.

Source: Google

Dhwanish Italia

★ 1

Their contract is sneaky, be careful when you sign up, eventhough they had promotion to sign up for 1 cent, they charged me $64.94 annual fees the second month, and membership is almost $20 per month. They also try to sell training. They put lots of people and the machines are rarely available. I will not renew my membership next year. Their cancellation violates the rules. If they allow enrolling online, they should be allowing cancellation online as well, that’s the law. I am sure someone will file a lawsuit against them

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Richard Evans

★ 5

The gym is pretty good, but the staff are better!

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Nikitha

★ 5

Great customer service and good offers

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Kat

★ 1

The showers here are so incredibly disgusting. They are covered in grime and fruit flies. The smell is horrendous and the water temperature and pressure is inconsistent. It’s pretty normal for people to go to the gym before work and take a shower at the gym, so I’m not sure why this is such a big issue. I spoke to others in the showers and they agreed that it’s the worst part of crunch fitness. I love the gym, but this needs to be fixed.

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Jackson Hall

★ 5

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JackisBack Tuna

★ 5

I had a fun time and plenty of machines.

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morgan broom

★ 5

Caden was absolutely the sweetest in helping me get my membership and the staff was so nice..10/10 workout ☺️

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Rashaun Engel

★ 5

First time coming here and the employees are amazing, they are kind and very friendly for new people joining. The gym equipment is all new so it’s a crazy experience. I love it here and I’m glad i joined crunch.

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Jacob Richards

★ 5

Love this place so much, amazing staff, amazing customer service, even better pricing. Thank you guys for all y’all do 🙏🙏🙏

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George Reed

★ 5

Destiny was a great help making it easy to get the information we needed and made it easy to understand

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Suresh Pandian

★ 4

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Andrew Royal

★ 5

Great selection of weight machines, cardio machines, functional fitness area and group training rooms. Has a steam room. Has a kids room.

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Simon Voler

★ 5

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Oberlis Querales

★ 2

Good, but it gets extremely busy😭 sometimes the AC doesn’t work so it’s like hell😭💀 and some of the front desk ppl ignore you completely while you’re standing there to ask for something👍🏼😄

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Reina Navarro

★ 5

Come to Allen Crunch!! Clean facilities, group classes are the best. Serena brings the energy every morning 5:30am for HIIT and Cycle.

Sauna. Massage chairs. Cryo chamber. Tanning machine.

Plenty of parking.

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lola Lola

★ 1

Unbelievably rude and annoying staff. Instead of keeping the gym clean they rather harass members. The team just stands around unstack weights, trash on the floor, and no wipes to wipe off machines. The gym is super packed all the time and you will have to wait for everything. The showers are completely disgusting pee smell, nasty hair all over the place, ants in the showers.

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Jessica Fausak

★ 5

Caden was extremely knowledgeable and thoroughly explained the easy sign up process. Gym is clean and had ample machines and weights.

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Katharine Kristen

★ 5

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Ashleigh Read

★ 5

Caden set me and my husband up with a membership today and went over every detail with us. We’re very excited to be able to workout again together and love that Crunch offers childcare. The place was beautiful and vibe was amazing during our tour.

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Harsha Buddana

★ 5

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Bryce Bobo

★ 5

Really nice gym for the money

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Sjon Gardner

★ 5

Great energy in the gym and every helpful staff. Destiny walked around and shows me the whole gym and went over how to use all the equipment. Very affordable membership and incredible amount of equipment to use.

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Deadline2020115 CodbPlayer

★ 5

Nicole was very welcoming, and helped me set up my membership, the gym is loaded with equipment, and filled with lively people.

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Chiho Shirai

★ 5

I'm looking forward to going to this gym!

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Yara Negrete

★ 5

Good gym has everything you need!

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Andres Negrete

★ 5

That shirt go crazy, the staff is very nice at this specific location. We were able to have a fantastic workout and the gym is clean.

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TUNE’s4LIFE

★ 5

LOVE THIS GYM TOP TIER

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Yvonne Liao

★ 5

Fantastic experience with my frienddddddd! Really looking forward to the future training with Lala!!!

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Tiina

★ 5

I have enjoyed going to this Cruch location. The equipment are new and there is a good vibe in general.

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Austin Polk

★ 5

Just signed up for crunch, looks pretty fun

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Lina Albanna

★ 5

Love the layout of this gym including the upstairs area where they have a studio as well. The recovery area is my favorite part.

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Gabriel Cesar-Silva

★ 5

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Braydon Smith

★ 5

great gym

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reign james

★ 5

fem boy girl uwu

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Brian Umana

★ 5

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Q Williams

★ 5

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Sandy Sanchez

★ 3

I came into the gym today to discuss possibly canceling my membership, and unfortunately had a disappointing experience. I spoke with a staff member named Nicole, who was on her phone while I was trying to explain my situation. She seemed disinterested and told me I needed to speak to a manager.

When the manager came to assist me, I began explaining my concerns. While I was speaking, Nicole stood right next to us and interrupted, saying, “I just said that,” in a rude and dismissive tone. It was unprofessional and made me feel very uncomfortable.

Thankfully, the manager was helpful and respectful, but Nicole’s attitude left a negative impression. I hope the staff is reminded that professionalism and basic courtesy make a big difference, especially when customers are trying to make decisions about continuing their membership.

Source: Google

Nelson Tejada

★ 5

Great team and environment

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dig bic

★ 5

super friendly very welcoming!

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Nate Gissentanner

★ 5

Nice gym

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Adrian Stephens

★ 5

Great experience every time I come in, good atmosphere and staff

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Trishy

★ 5

Nicole is amazing! I absolutely love her welcoming me into the gym! I’m so excited to work out here.

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Malik Okuneye

★ 5

Great gym!!!

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Jackson ross

★ 1

Disappointed in the amount of out of service/damaged equipment and the lack of effort to fix it. Seems like they just throw a sign on the broken machines and wait a month to do something about it. Kind of a bummer considering we’re charged an outrageous annual fee specifically for damaged equipment.

Source: Google

Hayder Al KHaboori

★ 2

Been going for over a year until staff tells me my membership was cancelled, they were very rude and unfriendly until they found out the mistake was because of one of their employees then they started acting nice and asked for a positive review which they don’t deserve.

Source: Google

Riley Johnston

★ 5

Love the equipment selection and amenities! Clean and spacious facility. Nicole was very friendly, helpful, and informative when giving me a tour!

Source: Google

Loot Raider

★ 4

They could have 5 stars but their parking is horrible any time after work. I’ve arrived 10 minutes early before a class and been late because the parking lot and nearby parking lots are packed. I much prefer the early morning hours and classes. Serena is a great instructor and really gets to know her people in her class. She’s always ready to offer modifications for the stations if needed and gives good feedback. As far as gyms in the area this is the best bang for your buck!

Source: Google

Suits Specter

★ 5

Great clean gym

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W T

★ 5

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Ava Rain

★ 1

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Rona Favreau

★ 5

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Akshat Singh

★ 5

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Sam Woods

★ 1

Horrible gym and staff

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Swaminathan Ganesan

★ 3

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Wesley & Jennifer Alexander

★ 5

Recently switched from another gym. Excellent facility, clean and friendly staff. Plenty of equipment even during rush hour. Highly recommended!

Source: Google

Lyz Rodriguez

★ 1

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Ashley Simmons

★ 5

Zumba was a great time great energy

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SnkrTechZ

★ 5

⭐️⭐️⭐️⭐️⭐️ 5/5 – Best Gym Ever!
If you're looking for a gym that actually makes you excited to work out, Crunch Fitness Allen is the place to be! From the moment you walk in, the energy is electric, the vibe is welcoming, and the facility is top-tier. The equipment? Top-notch and always dependable. Whether you're lifting heavy, hitting cardio, or stretching it out, everything is clean, well-maintained, and ready to go. No waiting around or dealing with broken machines—just smooth, solid workouts every time.

But what really sets this place apart is the staff. They're not just friendly—they're awesome. Super knowledgeable, always encouraging, and genuinely care about your fitness journey. You feel like part of a community here, not just another membership number. And speaking of awesome—Alicia “Big Al” is the absolute BEST. She brings the energy, the motivation, and the heart. Whether she’s helping you crush your goals or just brightening your day with her positivity, she’s a total gem. Crunch Allen is lucky to have her, and so are we!

I can’t recommend Crunch Fitness Allen highly enough. If you want a gym that’s fun, motivating, and full of great people, this is it. Come for the gains, stay for the vibes. 💪🔥

Source: Google

Frances

★ 1

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James

★ 1

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Noel Clair

★ 3

Just joined and seems to be a nice facility. I will say, if you already know you want to buy a membership (I got the Peak Results where I can use any location), then do not purchase in person, do it online. I went in for a tour knowing I would already buy the membership regardless and I felt bombarded by sales and was offered a “special one-day deal” for a $10 trainer consultation (which I ended up cancelling because they switched up trainers on me and I did not really want to use it), but I already knew it wasn’t a one day deal because of looking at reviews here online and wasn’t looking to have a trainer. If anything, I almost felt like they were going to sell me out of buying the membership. Otherwise, the staff seemed friendly and the space was very clean and plenty of equipment for those that prefer training on their own like I do. Looking forward to trying out the other locations as well.

Source: Google

Lissette Kinzie

★ 5

I’m new to Crunch, and Caden made getting started really easy. He were super helpful, friendly, and took the time to show me how everything works. Excited to be a member at Crunch! Great experience – thanks !

Source: Google

Brian Guzman

★ 5

Caden was great at sign up and staff seems friendly, everyone should join.

Source: Google

Randy Bush

★ 5

Great time w Serena G ride class!

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Octavais Walton

★ 5

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Priyanka Police Reddy Gari

★ 5

Amazing gym

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Saahil Anande

★ 5

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sam

★ 5

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Darshan suresh

★ 5

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divija d

★ 5

Love this gym very organized and well put together!

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Carla Polk

★ 5

I normally receive a nice reception when I check in for the morning Zumba classes, this is to give a special recognition to both Alycea and Zechariah at the reception desk. They always are professional, accommodating and friendly. They take the extra step to make sure I feel known as a member of the Crunch Fitness family. Thank you Alycea and Zechariah!!

Source: Google

Misty Owen

★ 5

Great facility! Clean and lots of classes.

Source: Google

Ray Manasra

★ 5

I’ve been going to this gym for a while now, and I have to give a shoutout to Caden. He’s one of the most dedicated and positive team members there. Whether he’s helping with equipment, offering advice on form, or just keeping the space running smoothly, he’s always professional, respectful, and approachable.

Caden genuinely cares about the members and it shows — he’s knowledgeable, supportive, and never too busy to help out or answer questions. It’s clear he takes pride in his work and in creating a great environment for everyone.

Big thanks to Caden for making each visit to the gym more motivating and enjoyable!

Source: Google

Kelsey “KJ” Martinez

★ 2

I used to enjoy using Crunch as my gym, but I don't think they supply enough equipment to meet the demands of the memberships they sell. You want to use bench for free weights? Get in line behind two other people. Want to finish your workout with some cardio? All of them are full. I have a flexible schedule, and go at different times of the day and rarely are these issues not a problem. There needs to be some updates to help alleviate these issues as over crowding will drive away a lot of us to other gyms eventually if nothing is done.

Source: Google

Patrick Chou

★ 5

Nice staff, good equipment. Very clean too

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Cia Li

★ 5

They have a lot of classes that are easy to join in. The staff are friendly and willing to assist you. It’s not smelly or musty so that’s a plus

Source: Google

Ty Watkins

★ 5

A great location - good instructors, a lot of assistance and many decent classes with availability. I love the band camp and zumba classes.

Source: Google

Bailey Crawford

★ 5

Jumping into the gym can be a very new and scary experience, I was terrified. One of the things that impacts this experience is the environment when you walk into the gym. I can positively say that Crunch is unmatched when it comes to good atmosphere and friendly-supportive staff. All this plus their unmatched facilities makes for a workout experience that brings me back every time. Ariel, one of the personal trainers, took the time to help me with a question about my form on my first day, and ever since then she has taken the time to greet me and say hi when she sees me. When I told her I was nervous about starting to work out a new muscle group, she volunteered her time to show me a whole gym plan to try. She talked me through not just understanding the workout, but also how it’s supposed to feel. It’s hard to find a gym that has it all, but Crunch does, and its people like Ariel and the other fantastic trainers here that make me feel more confident, comfortable, and empowered to come to the gym and work hard. Whether you’re just starting out, or are a gym regular, you will love it here. Crunch has made forever members in me and my family!

Source: Google