★ 1

Member ship is a joke hold your bank account hostage to take out more money than they tell you. Don’t believe nothing someone tells you look at the contract they are there to make money.

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★ 5

Clean, good sized, good variety of equipment, well laid out, and affordable.

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★ 5

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★ 3

Some pretty unique Group Fitness classes like TRX, Resisted (Bungee class), the biggest most amazing HIIT Zone, Zumba, Pilates, Yoga Body Sculpt, ABSolution; Ride: Let the Beat Drop & Cardio Tai Box just to name a few! Come check them out & get a tour! You won’t be disappointed!!! Oh & did I mention they have Hydro massage beds?!? 🎉

Updated review: The group fitness room has gone downhill the last several months and is extremely hot. There is always items left out like heavy weights by the mirrors, mats etc and this is always before class starts. It’s rare that I walk in the room and something is not out of place. Members have had to pick other people’s items up in order to workout and put them away. They shouldn’t have to do that.

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★ 1

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★ 1

Will do random charges and they make it incredibly difficult to end your membership

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★ 5

Great gym to work out in. I have worked out in just about every gym in town and have to say that crunch by far is the best. Tons of equipment, clean and friendly staff.

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★ 5

I’ve been to several gyms in the area, and Crunch Fitness College Station stands out for its clean facility, excellent equipment selection, and supportive staff. The layout makes workouts efficient, and the overall environment is both motivating and positive. Whether you’re just starting out or an experienced lifter, this gym has everything you need.

Source: Google

★ 1

The asian front desk lady is the most rude person ive ever met in my whole life. She talks to costumers like they are stupid and it’s pretty embarrassing having someone like her working the front desk. Do better crunch. they all of a sudden care about things when corporate comes. It shows when even the other employees don’t like her.

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★ 3

Noah deserves 5 stars. He is the manager of personal training and tried to make all the issues I have had with Crunch right. He kept his word.

The reason I only give 3 stars is because of Crunch corporate and their policies. I forgot to update my new credit card and was never asked to when I checked in a couple of times. Life is too fast and busy to remember the minutia of updating a credit card with crunch.

Lo and behold I go into workout today… and my monthly membership fee of around $17 doubled because of a late fee. Now I owe $34 to continue my membership. I was pretty upset:

I asked the girl at the counter if I could waive the fee. She was adamant that she could not and said essentially it is my fault for not paying on time.

Why is the late fee so high and why cannot they not compromise? I will also add they do not empower front line staff to do these anyways; so it takes forever and is exhausting to wait for a manager to get a resolution.

If you get a good personal trainer their fitness program for PT is excellent; I worked with Lidi for a while until she left. But then had some issues with scheduling, cancellations and using my remaining appts when she moved on to other opportunities with my new trainer.

The equipment here is also great and modern. But the whole experience is ruined by Crunch corporate’s uncompromising and greedy policies.

Between the late fees, annual fee, 60 day cancel notice, and then contradictory marketing policies; where they email you things that contradict what their hard working staff say often with good intentions... I am over it.

If it was not for Noah and Lidi who truly care about their customers and their fitness results; this would be a 1 star. In fact, if I could just grade crunch corporate and their policies it would be -100.

If my late fee could have been waived today I would have stayed. But dealing with constantly getting nickel and dimed by fees ruins the experience here; you would think that you are dealing with the IRS or a county tax assessor. Frustrating. Done with it.

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★ 4

Updated review: It’s a great spot to workout and very spacious!!

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★ 5

Awesome Gym. Outstanding Service.

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★ 5

Perfect place, good people, clean, Military friendly 👌💪🤟

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★ 5

Nice Gym

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★ 3

My husband and I did our free trial day today.
We were ready to sign up for the top membership on the spot, but the (ONLY) sales guy they had prioritized 3 other people prior to us who still had questions and needed convincing. We literally had to leave before he ever got to us.

Here's a tip- go for the sure sale first, then try to convince people.
Would be glad to return and probably join, if we would actually get the prioritized attention we should deserve.

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★ 2

Good price but unless you come super early it’s packed. So not great value

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★ 3

Good selection of equipment buuuut it’s way to crowded

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★ 4

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★ 1

SAVE YOUR MONEY AND DON’T get fooled with the misleading promotions

Almost $100 hidden fees

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★ 1

Save your money and don’t get fooled with their misleading promotion
You have to pay upfront around $50 for registration fees
And annual fees of $90

I came here to get a free month of $1 and ended up paying $200

And I have a proof and breakdown of everything.

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★ 5

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★ 5

A great location with really friendly staff. Only thing I would mention is there's no red light therapy, other than that they have everything other locations do.

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★ 5

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★ 5

The atmosphere is always positive and the staff is as well !

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★ 5

Reading the one star reviews and the owners responses to them makes me want to give this place 5 🌟 alone. However, let me go into detail as to why this gym is 110% Worth it regardless of the plan you pay for.

1. Price: This gym's price/workout ratio is amazing. Is that a real metric, no not really. But what it means is that the sheer variance of workouts you can do here far exceeda the Price you pay for it. The options range from roughly $12-$40. But the value received for any of the price plans is far above that.

2. Size: There is too many free weights, and thats a good thing. I have never once waited for a squat rack or a dumbbell. Benches sure, machines sure, but thats to be expected at ANY GYM. Which brings me to

3. Culture: There is no exclusion here. If you come to this gym and feel judged, just know youre the only one judging yourself, or at least the only one giving it any more than a glancing thought. Ive never met someone at this gym not willing to do "work in" sets or be an outstanding member of gym culture.

4. Staff: The staff is extremely helpful and I love when the trainers get loud and excited about their clients. Its motivating.

5. Lighting and Ambience: They dont generally care if you take some posing pics in the class room when there arent any classes going on. Its lovely bc it means I never see any phones in the bathroom. The lighting in that room is amazing for a nice pump pic. The music is also great.

I heavily recommend this gym to anyone looking to further their fitness journey and IS DEDICATED TO IT. The one star reviews clearly dont understand how gym memberships and contracts work bc they complain abt general things.

Source: Google

★ 1

If I could give zero stars, I would. This gym has been nothing but a problem. I got a membership And tried it out for a month or two however, it was not the gym for me. Some of the staff is nice, but others are extremely snobby and are not helpful when you need it. The real nightmare started when I wanted to cancel my membership and yes, it was well after the 30 day mandatory period. First I got told I could cancel it via email and then that I could only come in and cancel it so that is what i tried to do Only to be told by the front desk that all the managers were busy in a meeting and that I would be help when they were done. I waited for 45 minutes in the lobby Got passed by multiple managers so I left upset bc I had to work and couldn’t sit there all day waiting to be talked to. I went home and decided to come back and do it another day. When I finally did get to verbally cancel my membership They told me I had one month left and the card would not be charged again. However, now I am getting emails for a $200 balance. Therefore they never deleted my account back when I asked them to. There is no corporate or higher person to talk to you other than the front desk and the managers who are no help at all, and extremely rude. I’ve never see a gym put so much pressure on their members and try to make them feel so bad for going to another gym and to make things extremely difficult to cancel a membership. I will not be giving them another dollar of mine and I would warn anybody who wants to join not to. This gym has no morals or foundation. All they care about is getting your money. Tru fit and even planet fitness are better gyms with kind people working, and they make it easy for members. Plus you won’t deal with the huge crowds of people everywhere like at crunch and waiting for every machine.

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★ 5

Crunch is the best gym ever. Come see for yourself.

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★ 5

I LOVE AUJAH

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★ 1

Was planning to cancel my membership after school was back in session and hadn’t checked into crunch for the whole month prior to this situation. My debit card, which my membership charged to, was deactivated due to fraudulent charges and while i was waiting on a new card to come in, i was hit with about $15 in late fees. I had come in to cancel my membership a few days before this incident to cancel my membership and was told the system was down and i would have to come back, resulting in the few day span where school started and i became busy and the overdue fees hit. Came in to cancel my membership today and the employee (who was very polite about everything) explained that I would not only have to pay the the overdue fees, but also would be forced to pay for my next months membership payment of $19, even if i would not be using the gym. I understand there was a level of personal responsibility involved, and i should have been more proactive in settling the situation before it got this bad, but I still find it pretty unsettling that a company worth over 1 billion dollars is this predatory and hungry to squeeze every last cent out of its members. I would not recommend getting a membership at this gym, and if you do, please make sure to read your entire membership contract, as they will try to add clauses that get as much money as possible out of you.

Source: Google

★ 5

Really clean, lots of space, and it’s cool inside with air conditioning. It’s one of the better crunch gyms I’ve been to

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★ 1

Only lets you cancel in person or by letter. 30 day cancellation fee. No corporate office to contact for special circumstances and no way to get back money that was charged.

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★ 5

Great gym with plenty of good quality equipment and very helpful staff.

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★ 1

Just tried to cancel after moving and now their cancelation policy requires you to go in person to your club to do that. Their FAQs make it seem like all you need to do is call but that is just for them to tell you to go in and do it manually. Really really crappy especially when you have moved and live hours away from a location.

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★ 1

Staff is pathetic. Contract is filled with extra charges and hoops to jump through to get out of it. Place is over sold, so it takes forever to use a machine. The locker rooms are small and a joke.

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★ 5

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★ 5

Friendly and non-invasive. Plenty of machines and free-weights. Locker room is nice and staff is helpful.

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★ 3

It would be nice if they got multiples of one machine, for instance- the hip abductor. Secondly, it would be freaking amazing if 68% of the people sitting on the machines weren’t staring into their phones for (yes, I counted once) - 21 minutes at a time. Are the majority of people here to workout? Probably not. When it’s not “busy”, I do enjoy my workouts and the many choices of machines this gym has. It’s a let down that so many people use the machines as chairs though. This should start to be enforced, as I can’t be the only one serious about my health.

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★ 5

I've worked out here since opening day, and it's a good place. The staff is friendly and most of the members are in-shape and serious about their program. The only downside is that it's really CROWDED during 4-7pm and I have to wait for equipment.

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★ 5

Need to have patience and alternative exercises in mind to keep intensity during the peak hours. I arrived at 3pm and found most machines and stations were occupied. Plan ahead unless you arrive at 4am then it's empty.

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★ 5

This building in the 90s used to be Randall's then Albertsons where my family would buy groceries every week when I was a child. The place was always full. Then we moved away to another country and never went back. I just found out this place is a fitness center now and a great one too. I miss the good ol' days though 🥰

Source: Google

★ 3

Crunch Fitness in College Station is seriously awesome. The staff is great—they always greet you with a smile and make an effort to get to know you, which makes a big difference.

The gym has everything you could need: tons of machines, free weights, and even areas for functional training. Even during peak hours, I can usually find what I need without waiting too long, which is a huge plus. They also do a great job keeping everything clean and organized.

What I really love is the vibe. It doesn’t matter if you’re new to working out or have been doing it for years—there’s no judgment here. Everyone’s just focused on their own goals, and the staff and members make it feel like a community. The group classes are awesome too. The instructors & personal trainers are super motivating and make the workouts fun but still challenging.

Overall, Crunch does an amazing job of combining the perks of a big gym with the friendliness of a smaller one. I’m so glad I joined and would totally recommend it to anyone looking for a gym in College Station!

Source: Google

★ 5

HANNAH delivered stellar customer service. Give that girl a raise!!

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★ 5

I've been a member since before Crunch opened its location here, and so far in the months that its been open I've had the best experience from any gyms I've been to! Very welcoming staff like Caitlyn, who helped me with my tanning inquiries. Wonderful, friendly trainers like Ben, and good size facility. Even when its super busy it doesnt feel claustrophobic. Even the other members are welcoming and helpful and it doesn't feel too "macho" or intimidating. I only wish they could expand and add a pool for water exercises or a rock wall on one of the empty walls. Other than that, great gym and I've improved so much mentally and physically since joining. Proud to be a founding member and plan on staying a part of the Crunch family for a long while! Highly recommend for anyone looking for a gym in town.

Source: Google

★ 1

I recently had my account frozen due to a hacker getting my bank information and emptying my account. As an abundance of caution I froze my daughter's account that is connected to mine and was emptied also. Her gym payment comes out automatically every month. I didn't think about her measly 10 dollar a month membership until I saw 20 was charged was this aweful experience was settled. This was no inconvenience to them. They got there money every month like clockwork except fore the 3 days the account had to be frozen since this happened on a weekend. Even her appatment complex was understanding during this traumatic event but not this crapping little gym.

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★ 5

Good gym

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★ 5

Everything great.

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★ 4

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★ 5

Visited from out of state, the employees were nice and the gym was huge. I loved it

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★ 1

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★ 5

Great facility,clean and friendly staff! Always greet us at door.

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★ 5

Great gym!! The staff is super friendly, the space is always clean, and I always walk out feeling pumped!!

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★ 1

Honestly, the gym itself might be decent, but good luck actually getting a membership without being harassed first. The “sales team” is beyond annoying — they act like you’re buying a car instead of a gym pass. All I wanted was a basic membership, but they refused to just sign me up without trying to upsell me on every add-on, training program, and “limited time” special. It’s pure pressure from the moment you walk in. I asked multiple times just to get the membership and be done, but they kept dragging it out with their fake friendliness and pushy pitches. If I wanted a high-pressure sales experience, I’d go to a used car lot. It’s a gym, not a timeshare. Do better.

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★ 5

We want to express our heartfelt thanks to Crunch Fitness for your generous sponsorship of Gladiator Dash. Your commitment helped make this year’s event unforgettable. We’re truly thankful for your support!

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★ 5

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★ 1

This location needs new management. Terrible employees.

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★ 5

I have had the best trainer Shane(mullet hair and glasses guy)! He is easy to work with, listens to my concerns, researches my questions, and flexible! Highly recommend!

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★ 5

Large open areas. Lot's of equipment

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★ 1

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★ 1

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★ 5

Love crunch this is my second home the gym has it flaws but majority of the gyms here does too to be honest I always come during the day because of 5 o’clock which it’s their peak time it can start looking like a club real fast

Update if I can give them 10 stars I can, they do amazing job and so welcoming I went to tru fit on villa maria and was degraded by the GM, crunch never made me feel like I’m being judge for what I wear because I’m on a thicker size matter of fact many woman inspires me here and I will continue to give yall my service they ain’t like us 🩷

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★ 1

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★ 1

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★ 5

A huge thank you to Crunch Fitness – College Station for their amazing support of this year’s Gladiator Dash! Their sponsorship played a key role in helping us put on a great event while raising funds for Still Creek Ranch. We truly appreciate their generosity and commitment to uplifting our local community. It was a pleasure partnering with a team that shares our passion for making a positive impact — we’re grateful and hope to team up again next year!

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★ 1

worst gym ever.

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★ 5

This gym is busy for all of the right reasons. Great atmosphere, lots of hard working people, and employees that do their best to help out lifters of all experience levels. Highly recommend reaching out and starting a membership here, easily most bang for your buck in BCS.

Source: Google

★ 5

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★ 5

I’ve been going here for a few months, and I really love it. It’s a very clean environment, and everyone that works there is super friendly and helpful. My personal trainer, Gabi, is the best! She keeps me very motivated. I love this place.

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★ 1

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★ 5

Really spacious gym, has many racks and looks very well kept. They have 2 turfs areas that are great to hear since I use them a lot l.

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★ 1

Worst gym ever always smells and the staff are extremely rude

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★ 5

Love this place, extremely helpful and friendly associates. Avery, the manager was kind and patient handling all my questions

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★ 5

Great vibes nice trainers Gabi my trainer and she's very understanding she rocks !!!

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★ 5

Such an amazing gym with amazing trainers I love my trainer Gabbi she's so sweet and always pushing me to do my best she makes me feel like family ❣️

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★ 5

Honestly one of the better gyms I've been to, the staff is super nice and friendly. My trainer Lidi is fantastic at her job she pushes me to get past my limits because she is truly passionate about her job as well as my goals if I could recommend anyone to someone looking for a trainer she is my top one.

Source: Google

★ 5

Love coming here on the weekends!! Mornings are always peaceful and my children loveee the KidsKlub. Weekdays after work are always busy but thats expected since this gym is fairly new. The trainers/management are super helpful and informative and most people that I have had encounters with are pretty nice and courteous when it comes to getting on and off the gym equipment, those who know proper gym etiquette that is. Overall Crunch has been good to me!!(:

Source: Google

★ 1

Literally so obvious that y’all had a gaggle of people make 5 star reviews because of the bad PR. More than 20 reviews posted in one day all saying basically the same thing and talking about “diamond”? Yeah, shady shady.

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★ 5

When I first joined Crunch Fitness, I initially lacked motivation to pursue my fitness goals. As a new member, I appreciated the offer of a complimentary training session, which I accepted due to my low motivation. I was fortunate to meet Jordyn Chovanetz, a personal trainer, who inquired about my objectives and timeline. After discussing my aspirations, she confidently assured me of her ability to help. While I initially doubted achieving my goals, my motivation and confidence increased significantly after just one week of training with her! After three months of working with her, our sessions are unfortunately concluding. This review is for anyone seeking a motivating, caring, and empowering personal trainer—I wholeheartedly recommend Jordyn Chovanetz! She consistently provided excellent support and workouts; I could always rely on her.

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★ 1

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★ 5

Lin is my fav trainer in the whole world! In such a short time, she has educated me on the basics and how to get a good ole fashion workout in w/o machines! I love my trainer 🥹❤️✨

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★ 5

Lidice is the best trainer I have seen. She's the best motivator and always keeps me going. I would 1000% recommend her for anyone who is completely new to all the gym things!

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★ 1

Terrible management, tried to get a woman to give her treadmill to someone the manager knew

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★ 5

Jordyn does a great job of building a program to reach my goals and keeps me motivated along the way

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★ 5

Crunch has a great environment & amazing staff like my trainer Raymond who continues to push me towards my goals & motivates me to do better each week.

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★ 5

Jordyn is an incredible, motivating and supportive trainer! She makes working out really enjoyable always making sure I have the perfect form and pushes me to meet my goals. If I didn’t have an trainer like her I don’t know what I would do always fun to be around high spirit always!!

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★ 5

Love the atmosphere here, but more importantly the selection of equipment is great! Really busy right after 5p during the week, but what gym isn't?

Also, Clarissa has got to be the best trainer here (I'm biased of course, she's my trainer). 11/10 if you need a butt kicking to get in shape!

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★ 5

Fantastic gym layout. Very clean and everyone is super nice!
Huge shoutout to my trainer Gabi! She always pushes me to the next level every session and is so encouraging when the set gets rough!

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★ 5

Great place for me and my family. Different varieties of gym equipment depending on your skill level. I especially love my personal trainer, Gabi! She very knowledgeable, friendly and She continues to motivate me to achieve my goals.

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★ 5

Great equipment, great environment.
Clarissa Gonzales is a awesome coach, she’s being guiding me through every step of my fitness journey, always consistent, fun, and and charismatic, I totally recommend to book a session with her.

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★ 5

I recently enrolled at Crunch and so far have liked my experience there. I started personal training with Gabi who is so supportive and is helping me get comfortable with the gym!! She is always so positive and is very knowledgeable, I would recommend her to anyone looking for a personal trainer!!

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★ 5

Love crunch fitness. Raymon is my personal trainer and is super helpful and listens to me all the time. 🥳🥳🥳

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★ 1

Saying “it has nothing to do with privilege” when a manager in training is pressuring a girl to leave a machine for someone else to use just because he determined they were more entitled to that machine because they have a “time crunch” is crazy. So is there a time limit on machines or not? And why didn’t the manager in training ask how long they’ve been at the machine? He only tried to remove her. This needs to be addressed.

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★ 5

How bout that trainer Gabi! She’ll get you right fr 🙂‍↕️

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★ 5

Absolutely love my personal trainer Clarissa! She got me down to my goal weight and I have never felt as strong or healthy as I do right now!

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★ 5

I love crunch fitness and I love how considerate and helpful the staff are. I especially love my trainer, Gabi. She has been so super supportive and pushes me to be a better and stronger person. Thank you again Gabi.

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★ 5

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★ 5

It’s a trainer there name Diamond Roberson she puts in the work to and makes sure her clients is taking good care of. Make sure they have a great work out and encourage you to get better every day. She gives everyone motivation.

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★ 5

Have had trainer Diamond as a personal trainer a couple of times and each time has been as good as the last! She’s very informative and provides workouts that adhere to what your body might need help in the most. If the chance is given, she deserves a shot at being your personal trainer.

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★ 5

Love Crunch and the personal trainers are amazing. Diamond knows how to get the best results out of you and keep you motivated.

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★ 5

Diamond is the best!! She’s so funny and so comfortable to be around. She makes working out so much fun!

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★ 5

Diamond is one out of the few trainers where I actually seen growth in my self quickly. Not only did I see growth inside the gym but also in my everyday walk in life and I’m so thankful! I’ll definitely continue my journey with crunch.

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★ 5

My personal trainer, Diamond, has completely transformed my body. When I first started at Crunch, I had little muscle and hardly any gym experience. Thanks to her incredible technique and guidance, I now feel stronger, healthier, and more confident in the gym. I absolutely love the time I spend at Crunch Fitness!

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★ 5

This gym is the best gym I’ve ever went to and I’ve had the best experience training with diamond!! She is so helpful and will help you obtain any goal you want and pushes you to work harder, with good prices!! Go train with diamond!! She the best

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★ 5

Diamond is the truth!! Best trainer I’ve ever worked with! Always hold you accountable and never lets you give up. Her energy and passion for her craft really makes you want to go all out for her!

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★ 5

If you’re looking for a PT male or female, really think Diamond is the one to go with. She very motivating and continues to keep you on track with your goals. 5 star trainer!!!

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★ 5

This new gym is awesome—super clean, cool equipment, and a chill vibe. My trainer, Diamond, is the real deal! She made me a plan to get stronger, keeps my form in check, and pushes me with a big smile. Her energy’s contagious, and I’m already feeling stronger and more confident. Diamond’s the best!

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★ 5

Got recommend Clarissa Gonzalez as a personal trainer, and left the gym session feeling better than ever.

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★ 5

I trained with diamond and she was so amazing and pushed me throughout the whole workout overall very good experience with her

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★ 5

Diamond is a great trainer always willing to put in the effort for others especially when it’s come to gym crunch fitness has done a incredible job making her apart of the gym and pushing others keep up the good Diam💪🏿💪🏿

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★ 5

If you decide to go with a personal trainer, choose Clarissa Gonzalez. She will help you reach goals you thought were unattainable. She is extremely intelligent, energetic, and will give you a good push when you need it.

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★ 5

Let me tell you guys if your scared to go to the gym and you don’t know what to do with the machine I’m telling you get with DIAMOND she is hands down the best trainer and works you and pushes you to try your best and she really good with working with you on things you want to work on so if you need a personal trainer your go to girl and best trainer I recommend is your girl DIAMOND you won’t be disappointed at all go sign up with her today you won’t regret it at all I really like how she really works with me

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★ 5

I have a membership at crunch. Everyone ant crunch is so nice and help is given freely whenever needed. Diamond is my PT and she is awesome! Always pushing me to my limits! She is so fun, not only a great teacher but a great friend!

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★ 5

Diamond Roberson has literally been the best personal trainer I’ve came across! The Motivation, Energy, Knowledge, and Plan set up for me has been very valuable to my journey! Also her consistency to make sure I’m reaching my goal!!🔥I am in awe! She has literally changed Crunch and is a Vital part of my current progress! Couldn’t ask for a better coach

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★ 5

I started Crunch Fitness because I wanted a more complete gym. I got my free welcome initial personal training session with Diamond Robertson and oh boy, it was really good! She had such positive energy and explained the exercises very well. I told her about my shoulder problems and she designed workouts to make my shoulders stronger without aggravating them. She understood my weakness and my needs, and now just 2 months later and 10 pounds lighter I found the gym that inspires me and keeps me motivated to come and kick stress out. I 100% recommend Crunch Fitness and 1000% recommend Diamond as personal trainer!

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★ 5

Ive been coming for a few months now. Customer service is always great and the atmosphere is very welcoming. I really appreciate the work my PT Diamond Roberson has done for me. In the past 2 months I’ve started feeling better about going to the gym regularly, and currently down 15 lbs. She has also helped with finding healthier food options for the meals I already eat.

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★ 5

I’ve been training with Diamond for about a month, and the progress I’ve made is amazing. She really knows what she’s doing and makes each workout both challenging and fun. Diamond pushes me to work hard but also supports me every step of the way. I’m really glad I found her as my trainer.

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★ 5

My friend and I have been working with Diamond the past few weeks , and we loveeee her! She keeps us motivated 110%, and makes us look forward to coming into the gym. She’s one of the realest for sure. 10/10 DEFINITELY recommend 🩷

Source: Google

★ 5

Diamond is an amazing instructor ! She makes it fun and exciting during our sessions! Very thankful for her helping me build a consistent habit of working out and for getting me to a place where I feel confident and proud of myself!😊 definitely recommend her 💗

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★ 5

Crunch is, hands down, the best gym I’ve experienced since working out in a gym. DIAMOND ROBERSON is also by far the Best/ Most effective trainer I’ve worked out with. She’s hardcore, knows exactly what muscle group she wants to work and sticks to it. Every single time I’ve worked out with her, she hits the spot. Every workout with Diamond Roberson hits DIFFERENT. She’s DIFFERENT. And I love it. I will continue to workout with the best trainer I know and continue my journey not only with her but Crunch Fitness as well. #TEAMDIAMONDROBERSON!!!!!!!!💪🏾💪🏾💪🏾💪🏾
#HANDSDOWNBESTTRAINER!!!!!
#SHE’SDIFFERENT!!!!

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★ 5

I’ve been a member since they opened and I have not been disappointed!! Everyone is wonderful and my PT Gabi is the BEST!!!!!!!!

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★ 5

Amazing experience !!Personal training with Diamond is a must she goes out of her way to make personalized routines.Always come out feeling so much better about myself☺️
100% recommend her🩷

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★ 5

Clarissa is a GREAT PT

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★ 5

I’ve been training with Diamond for a little over two months now, and the progress I’ve made has been amazing! I’ve lost a lot of inflammation, gained noticeable strength, and most importantly, I feel way more confident in the gym. Thanks to her, I now know how to properly use machines and equipment, which used to feel super intimidating.

Diamond always shows up with the best energy and a positive attitude that’s contagious. She pushes me to be my absolute best every session while making sure my form and posture are on point. Her attention to technique has made such a difference in how I move and feel. I can’t recommend her enough — if you’re looking for a trainer who truly cares and brings out the best in you, Diamond is your go- to!

Source: Google

★ 5

I joined Crunch when they first opened in college station and have been loyal to this gym ever since. I started with personal trainer kickoff and decided to sign with Clarissa G. She’s helped me stay more consistent with my diet and workouts as well. I’m happy with the progress I’ve seen and hope to see others do the same!

Source: Google

★ 5

This is the most welcomed I've felt by a gym in a long time. My trainer, Lidice, cares so much and is just an awesome person to be around!

Source: Google

★ 1

I was recommended by my friends, so I started with a trial yesterday with my wife. It was a good experience yesterday when we did a regular workout. But yesterday was Sunday so no group class was available when we were there, so the staff told us to come back the next day to try on some group classes because our trial passes are valid for three days. We are about to sign up if the class is good after we try.

However, when we went back today for a group class, the front-desk assistant stopped us and told us that our passes were just for one day, even their iPad showed that my pass was valid for three days (so was the message they sent me). Also, for trying a group class, they even wanna charge me $10, which was also not mentioned yesterday. Obviously, there are inconsistencies about their policies between different staff, which is a REG FLAG reminding me that I shouldn't come here.

For those who are considering signing up, I suggest not to, because their explanations of their policies are not the same as they have on their website or even among their staff. It seems there would be lots of hidden traps you don't know until they tell you, and it depends on when they want to tell you. BTW, it was very crowded and you probably have to wait for machines for your every visit.

Source: Google

★ 1

Source: Google

★ 1

I love how they conned us into signing up for a 24 hour gym and then after switched the timings without notification. Honestly, I left my gym for the 24 hour promise. Now that's not the case, I'll be taking my business elsewhere.

Source: Google

★ 5

Great environment, one of the best crunches I’ve been to. Great staff, good equipment. Mood, who was giving me my pass, was excellent. First time coming here, I felt like a regular. Thank you, Mood.

Source: Google

★ 2

My biggest complaint is the childcare situation. This was originally the selling point for me- two kids for two hours a day. If I had known what it was like, I would NOT have purchased a membership here.
The staff are disengaged, rely 100% on kids watching TV, and management does not seem to care. There have only been two childcare workers who I've actually seen playing with kids, and one of them was the first two weeks the gym opened. I haven't seen her since, so I'm pretty sure she got out of there as soon as she realized what it was going to be like.
There are three different TVs, each one on with sound - it's completely overstimulating. I've asked them to turn off a TV or two depending on number of kids and how things are going, they say they will but when I go back to check on my kids, all three TVs are on again. I don't know why they think TV is the answer to helping kids thrive. They took away the mini trampolines, coloring pages, and just barely brought a basketball hoop back. They have a train table with no trains or tracks. I strongly suggest Crunch management works with their childcare staff to engage with the children. It will be better for everyone involved! I can't imagine watching brain-melting kids TV for an entire shift and acting like everything is fine. In my interaction with staff, I feel like they haven't been trained properly on how to help kids or encouraged to actually interact with the kids. I question what their job description is and what is expected of them, because management doesn't seem to have a problem with how it is.
The bathroom in the Kid's Crunch area is not cleaned regularly enough either, in my opinion. I've been in various times of day and it needs attention each time. I feel like it gets forgotten.
In summary, if I wanted my kids to watch TV for two hours a day while I worked out, I could do that at home without paying for a gym.
I have ended up going to the gym early AM or late at night to avoid taking my children there, which really defeats my purpose for purchasing a gym membership because I wanted to be able to work out during the day. I've heard great things about TruFit kid's care in College Station and will consider going there instead.
Other aspects of the gym: I've attended some classes and most were good except one that was exceptionally poor (It was probably the instructor's very first time but still...it was bad). Coach Ghost is awesome and encouraging, even if you're not in his class or one of his clients.
The janitorial staff are great, thorough and work hard. Still, I wish the floor was swept more frequently in the women's locker room.
HIIT Zone is adequate and has enough space. That's where I spend the majority of my time because I don't want to have to wait in line for machines or free weights.
I wish it was open later on Saturdays.

Source: Google

★ 1

Joined before they even opened. Went twice and it was so busy each time, the last thing you want to do is just wait for machines to open because they don’t have enough to accommodate the crowd. I tried to cancel and they said I needed to pay the annual fee. So I waited for that, then tried to cancel again and they said I needed to come to the gym to speak to a manager anytime. Went up there and was then told I would still have to pay the next months dues because it was a 30 day notice, when I told the manager I was unaware that there was a notice that had to be given, he stated it was in my agreement. If we need to go by that then it states my agreement does not start until 1/31/2030 and that the annual fee is due 3/2/2030. The attitude because I wanted to cancel was also uncalled for and he said since I did not want to pay it there he was going to send it to collections, then proceeded to charge my card 2 weeks later.

If you want to be able to actually work out at the gym and experience cleanliness and good customer service, avoid this gym.

Source: Google

★ 5

This gym is amazing the staff is attentive, curious, always helpful, very knowledgeable, gym is always clean, the machines and equipment are all in proper shape and can be used at anytime with no issues.

Source: Google

★ 5

Best gym in BCS!!! Employees are Friendly, lots of equipment available and CLEAN ⭐️⭐️⭐️⭐️⭐️The lady that cleans the women’s locker room is amazing!! She is always so NICE and does an excellent job!!! Please keep her forever!!!

Source: Google

★ 1

Big Scam!!!!

When you subscribe to their offer for 1$ a month, you cannot cancel until you pay (annual fee) (70$) plus next month's subscription.

I started an account but never even activated my chip card and never got in, they draw from my bank almost 250$ and wouldn't let me cancel until I pay the annual fee and next month.

Source: Google

★ 5

Me and my mom come in a few times a week for Zumba - we both really like it here! The group fitness is so fun with really welcoming and encouraging instructors! Shout-out Tanya and Tami💃👏
Restroom area is always clean, nice sauna.
The Resisted class was also a favorite of mine, really cool to have so much offered!

Source: Google

★ 5

Impressive facility with lots of space and state of the art equipment. My personal trainer, Jonathan, helped me improve my strength and mobility. He has a super positive attitude, a great smile, and a desire to help his clients succeed. I look forward to my workouts with him!

Source: Google

★ 5

Overall great gym. Tons of equipment. Love the class options. I definitely prefer some instructors to others but, they are pretty good.

Source: Google

★ 5

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★ 1

Tried contacting the corporate office. The number is no longer operational. There is no recourse to contact anyone above a local gym. Join at your own risk. All I'm saying.

Source: Google

★ 5

The staff was amazing equipment was clean and newer. It had everything you would want in a gym. And Becca was amazing!!!!

Source: Google

★ 5

Big place. Equipment is new and modern. Staff friendly and no pressure. I made the switch from PF after 3 years because they simply have more machines that work the same muscle groups, free weights and racks. Bathroom is super clean.

Source: Google

★ 5

Great, clean environment with welcoming and friendly staff! I did my initial “CrunchOne Kickoff” with Trevor. During our session, we went over how to improve my current plan and he showed me how to incorporate better cardio methods into my routine. Get with him if you consider joining or have any questions, and the rest of the personal training staff is just as great. The facility is great and has almost something for everyone.

Source: Google

★ 5

This place is fantastic! The staff is incredible, and Jakob at the front desk was exceptionally professional and helpful. While some may complain about how crowded it can get, it’s important to remember that it’s located in a bustling town. I absolutely love Crunch Fitness and will definitely make it my go-to gym no matter where I am!

Source: Google

★ 5

This location has a great hard-working staff. The locker rooms and workout areas are kept clean. With the proximity to the college campus, it can get pretty crowded most week nights, but it is fairly easy to find a machine to work out on. The weekends are a little better if you go early in the morning. Overall, I'm very pleased with my membership. Just be prepared for that $70 service charge that hits once a year in addition to your monthly payments.

Source: Google

★ 5

Source: Google

★ 5

Can yall do me a favor?
And stop by this facility! If you ever thought about doing a membership these are the best people. Mood & Becca literally made my life easier. Please just go to them

Source: Google

★ 5

Becca, Alexis and Mood are the absolute best. Amazing customer service and professionalism 🤩 I’m recommending my whole family and friends here!

Source: Google

★ 5

Source: Google

★ 5

Caitlyn is amazing at her at her job and showed excellent care - Matthew

Source: Google

★ 5

Great service from Caitlyn. She was very nice and welcoming

Source: Google

★ 4

Really solid gym option with lots of great employees. One flaw is that this place gets absolutely packed at times and there can be pretty long waits for certain machines. Besides that, the equipment is nice, options are available, and the classes are pretty fun. Overall, a good option.

Source: Google

★ 1

This place is trash nothing different from Tru-Fit.

Source: Google

★ 5

Source: Google

★ 5

Great gym!

Source: Google

★ 5

I had a wonderful time! Giovanna Lopez is an amazing instructor, highly recommend her class!

Source: Google

★ 5

A great gym option!!

Source: Google

★ 5

All of the staff were super nice and encouraging! Got to do a group workout class and it was such a good workout! The instructor made the class fun which made it enjoyable even while it was difficult! Would definitely recommend to anyone looking to get a membership!

Source: Google

★ 5

Went to this gym yesterday and all of the staff was extremely welcoming and inviting. The equipment and floor was clean easy to use. I did a group workout with trainer Giovanna, and I had so much fun, I also burned a lot of cals! I would definitely go again!

Source: Google

★ 5

This is a great gym! I had the chance to take one of their group workouts and it was so much fun, I loved it!

Source: Google

★ 5

Went to Crunch here in College Station for the first time yesterday and it definitely surpassed expectations! The gym was large with an extensive selection of machines to choose from. I chose to do a group workout session and it was 10/10. Our trainer was Giovanna and she was amazing! I would highly recommend her. Overall, the environment was nicely decorated, clean, and inviting.

Source: Google

★ 5

I was very impressed with the gym and the staff! Everything was clean, very spacious, and has such a welcoming and fun environment! Shoutout to Gio!! Her class was soo good, such a great workout! Highly recommend!

Source: Google

★ 5

Gio is an incredible instructor! Easily the most fun I’ve had in a workout class ever. Can’t recommend her enough! Definitely plan on coming back :) Great gym with such a welcoming environment!

Source: Google

★ 5

I recently visited Crunch Fitness in College Station with my Texas A&M women's organization for two 30-minute group classes with Gio—one focused on lower body and the other on upper body and core. Let me just say, my booty felt that workout, but it was so rewarding!

The gym itself is super nice, with a welcoming atmosphere and great equipment. But the real highlight was Gio—an absolutely amazing instructor and personal trainer. She brought the perfect mix of energy, motivation, and clear instruction, making the workout both fun and challenging. If you're looking for a great workout and a supportive fitness environment, I highly recommend checking out Crunch and taking a class with Gio!

Source: Google

★ 5

Love crunch and love gio!!! She’s amazing and is such an inspiring and motivating trainer!! Take her classes!! Management and staff were super sweet also!

Source: Google

★ 5

Kendall was amazing ! Helped me with all my issues regarding my account over the phone and had my problems resolved !

Source: Google

★ 2

I was looking at reviews today because we had an issue with the annual fee as well. Our son was recruited to sign up when they did an event at his work. The guy essentially told him for everyone he helped to get signed up he would get some money off. He paid $10 and was told it was for 3 months. He never explained it was recurring and also never told him about any annual fee, so when he got charged this month for it, and he called, he was told there was nothing he could do. They did not even give him info for cancelling. We called for him and another guy was very nice but said someone else had to help us and he would call back. He never did. I had planned to get myself and my other son a membership but after this I’m not sure. That and their response to the review below, which is super rude to me, is a huge turnoff. Clearly not everyone understands the fees because your recruiters are camping out roping in college kids and not giving transparent explanations, so that’s obviously why they are getting complaints now.

Source: Google

★ 1

don’t let them fool you with the 1$ annual fee to sign up. After just 2 months they’ll take out 55$ when they made it seem it won’t be till a year after sign up. this is exactly how they screw people over. i knew 1$ to sign up was to good to be true. the communication was horrible, i was never told about this. and this is an amazing example of a non trusting relationship with this gym, they leave out the most important parts when signing up and they’ll do anything for that commission check. i’m extremely disappointed in crunch fitness. and im sure their phone was blowing up after everyone saw that annual fee that they weren’t told about today.

Source: Google

★ 1

I don't usually share my review, I'm the chillest person when it comes to inconveniences. But this gym/staff has been unprofessional and hard to work with. For starters, the gym is always packed and that's not the issue, but the issue is they only have 1 machine for a certain use considering that there are lots of people waiting till it's available. I tried their "kick off" personal trainer, free for 1 hr at first, the PT was amazing no complaints, but when it came to payment plans it almost felt like they were forcing you to sign up. And once I expressed how it wasn't in my budget, they got their Head Trainer and it felt as if they were trying to guilt trip you or "convince" you that you can make the payments. Like I said, the PT was great, it just felt like they had some quota to meet and they were all about money and being inconsiderate.
#2- I had tried to cancel my gym membership and the first time I went to cancel, they said only a manager can do it but they were busy. I waited over 15mins to speak to a manager (spoiler, they never came). So I told the girl at the front when could I come back before I get charged. She NEVER told me I had to give a cancelation request 30 DAYS prior (which i found out the 2nd time i came to cancel), so I left with the information she gave me of, aslong as I come in before they draft the payment. Even then, she still tried to sign me up for another "kickoff" free 1 hr PT. After telling her multiple times NO, she kept insisting so I just agreed to a date and eventually canceled my session later on.
NOW, I went in a 2nd time to cancel my membership in hopes of a manager being there, a young lady assisted me and said I was still gonna get charged $95 which was annual fee and monthly membership because I haven't given the 30day cancelation notice . She was very clear and explained everything to me which someone should have done at the beginning of this whole chaos, and at that point I just took it as an L and I'm gonna have to pay the fees for a membership I hate. And tough it out these next 30 days while they cancel my membership.
Conclusion: PT program feels forced on you...Horrible communication.... Cancelation policy is ridiculous, at Planet fitness it's literally just a walk in and cancel and your set.

Source: Google

★ 4

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★ 5

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★ 3

It’s an okay gym. It’s clean and has nice amenities but is lacking enough machines for the volume of business they get. Also they don’t really cater to women or plus sized people. The floor plan is very open and exposed.
The machines also have minimal instruction on them and to get extra instruction you have to pay more for a trainer.
The lack of dress code makes me insecure but I guess that’s more of a personal problem. I just know that when you’re plus sized looking for an environment to work out in personal comfort and direction is important. You just won’t get that here.

Source: Google

★ 5

I love this gym!!! Best staff, super clean, great equipment!

Source: Google

★ 5

Great gym and service!

Source: Google

★ 5

Source: Google

★ 2

I joined for the classes but they have been very disappointing. Came from a gym that had hour long classes that were HARD, sourced from outside the gym, not just made up by instructors. I doubt I will keep my membership much longer if there is no improvement.

Source: Google

★ 5

Crunch is the first public gym i’ve been to so I have nothing to compare it with, but the facility is always clean, lot’s of lockers to choose from, and there is almost always an open machine even when it’s busy.

Source: Google

★ 2

Packed beyond belief. Bring headphones the music is nails on a chalkboard. At least 2 friendly workers.

Source: Google

★ 5

The gym is really good but I’ve had the best personal training experience of my life- truly a game changer. I’ve had hip and back pain for the last 10 years and after a few sessions with Skylar it’s completely gone! I’ve never felt this good and had so much fun working out. Skylar is incredible. Thank you Crunch for your wonderful trainers!

Source: Google

★ 5

I went for the first time today. Customer service was excellent. I really appreciate the work Avery and her team did for me and my partner.The facilities are huge and they have just about everything. I recommend.

Update 01/21/25
I would only point out that the sauna on the men’s bathroom is very weak 😞 I wish they can look into this and make it hotter. For now, 4 stars ⭐️ hoping to change it to 5 ⭐️ if this gets resolved (I will keep y’all posted).

Update: 01/26/2025
- Sauna in the men’s bathroom is working great. They must have fixed it and It’s nice and toasty. I am changing the 4 ⭐️ to 5 🌟 (kudos for the team for taking my feedback). I will keep updating this post as I continue to use these facilities.

Source: Google

★ 5

Crunch Fitness in College Station offers a comprehensive fitness experience with a variety of amenities and services. Members can also enjoy group fitness classes and personal training sessions.

Skylar Thomas, my personal trainer, was really commendable for showing her dedication and giving personalized approach to training. Her ability to tailor workouts to individual needs, ensuring both challenge and safety was awesome! Her commitment to continuous education on workouts, diet plans and my success as her trainee is evident in the results.

Source: Google

★ 5

Kindal is pretty aw3some got me a free shake.

Source: Google

★ 5

My personal trainer, Skylar, has been phenomenal! She’s so supportive, knowledgeable, and motivating! She gives me nutrition and meal prep ideas and comes up with a great workout plan for me each week. I’ve only been working with her for 3 weeks and already see such positive results!

Source: Google

★ 5

Love the atmosphere! The staff is awesome. My trainer Celeste is the best 😊

Source: Google

★ 5

Really enjoy this new establishment! I have a phenomenal personal trainer named Skyler! She is great at training me in order to be my best! I have mentioned about a previous health issue I had and was working on trying to recover, she was able to come up with a plan to ensure that I get the most out of my experience and not over do it!

Source: Google

★ 5

I have truly enjoyed my experience with Crunch fitness so far. The facility is large with so many machine and workout areas. When full it can be hard to find the machine you want but otherwise great variety in machines as well. I started about a month ago and decided to get a personal trainer. Skylar was assigned to me, and I am grateful because we have been a great fit. A month in and there is noticeable progress in my strength, stamina, and endurance. Excited to see what more time will do.

Source: Google

★ 5

Source: Google

★ 2

UPDATED 2/12 CHILDCARE
I’ve given this review time to update because I wanted to give them a chance to make some changes based on my recommendations. I got in contact with Nick and made a list of great gym toys based on reviews and his own childcare worker recommendations. I’ve talked many times to his workers and they still seem to be overwhelmed with how many kids and how little of resources they have to entertain kids. There’s 3 tv’s on with their sound going at all times and it’s so overwhelming. He banks on kids watching tv the whole time to entertain them. My children refuse to go because it’s not fun for them and I’m extremely disappointed that after 4 weeks all the toys that are in there are a play kitchen (with no food) and a train table (with no trains or tracks.) I really wanted the childcare to be successful and even went out of my way to provide a list of about 30 different toy options to help but nothings been done.

My BIGGEST concern is the child care. There were only two workers for 20 kids!!! and my 18 m old cried for 15 minutes without the worker batting an eye. My husband is the one who kept checking on the kids and ultimately took them home after 15 min. There’s no toys for 1-5 yr olds. There’s some infant floor toys and a movie theater for older. The only thing they had for them is coloring but within 5 min they’re bored. ***There has to be more workers and a whole lot more toys. I’ve worked at a gym childcare and would love to help give you suggestions to keep kids engaged.*** If this can be improved I’d love to edit my review. I hope they will take my suggestions and will keep this review up to date!

Source: Google

★ 5

I’m a new member here and so far I absolutely love this Crunch location. Everyone is very welcoming, the gym is clean and well organized. The GM Nick was so helpful in setting up the best membership for me. My membership includes the hydro massage, workout classes and unlimited guest passes. My personal favorite is the hydro massage. I’ve had nothing but great experiences with the employees here and always have a smile on their face.

Source: Google

★ 5

Kaylee gave me a tour of the gym and was so sweet and personable. I am excited to join!

Source: Google

★ 5

Source: Google

★ 5

great gym, any chance we see 24 hours more days out of the week soon?

Source: Google

★ 5

Great place!

Source: Google

★ 2

Whatever you do , do not fall for the training sessions if you’re speaking to Noah

Noah has repeatedly been rude and not very business like.

I will never ever use crunch training again and can not wait to pay someone else to help me reach my fitness goals.

Noah at this point has made fraudulent charges, I have been over charged and just completely disrespected by this “ head trainer “
I hope he learns business manners because he won’t make it long, definitely replaceable.

Not once has he tried to approach me and resolve or apologize this issue.

This gym has made me realize all they are worried about is MONEY

Source: Google

★ 5

Duane

Source: Google

★ 5

Best place in college station

Source: Google

★ 5

Went to College Station for a wrestling meet and Crunch did not disappoint! Nick helped out our meet by welcoming us to the facilities and letting our high school students use the facilities without feeling like we were a bother. Thank you Nick for helping Milby HS out !!

Source: Google

★ 5

The gym never feels as packed as the parking lot looks! Clean facilities! Good customer service. 10/10 recommend Jayson H for personal training!

Source: Google

★ 5

Source: Google

★ 1

This gym is becoming a frustrating place to workout at. First off, this gym is advertised at 24/7 on the weekdays and it isn’t. I’ve also noticed the lack of cleanliness in the women’s bathrooms. You would think this place would pride itself in up-keeping such a nice and new gym, but the standards have quickly fallen. The floors are dirty, there’s barely any soap when I’ve gone to wash my hands, and the toilets are actually disgusting most of the time. Also, I would recommend switching the paper towels. They’re a cloth blend and it transfers onto the machine and it’s gross in my opinion. I won a free year membership and I’m honestly thinking about going back to my old gym at this point.

Source: Google

★ 1

Really sketchy business practices. They told my roommate she should only eat 1000 calories a day while doing personal training. Absolutely dangerous.

If you want to cancel your membership then they make you pay $60. During sign-up they brag about the annual fee being waved.

Alsways crazy busy so you can't get on to a machine. Doesn't matter what time of day.

Promised a shirt and bag when I signed up, then they told me they couldn't give me one.

Pretty much everything there is to hate about a chain gym.

Source: Google

★ 4

This gym has a lot of equipment, is spacious, and usually packed, but you can do other workouts while you wait

Source: Google