★ 5

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★ 5

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★ 5

Took a class with Russel as instructor through classpass. Fun and energetic class 🙂

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★ 5

Great! Place! Valentina is an awesome instructor! Very fun, refreshing and different Latin class!

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★ 1

There are other reviews about how they don't cater to new members. Unfortunately, this is one of them. Luckily, I did not sign any contract yet. I just walked in to try to find out more information and sign up for a class. I told the front desk person I know nothing about cycle and she said ok and looked at her computer for 30 seconds. Then, she looked at me confused. I asked her, "Should I go watch a youtube video and come back? Are you going to show me a price sheet? Can you tell me anything about it?" She showed me a little card with prices on it. I took a picture and left. I'll try again when a manager is available. But, then maybe I won't, after reading all of those reviews.

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★ 5

I’ve been riding for many years at CB Katy, they have recently added a new instructor, Hala. She adds a fresh, new vibe, you can tell how much she loves being on that podium. She does a amazing job on the music selection - it really keeps us motivated! The combination of cycling and choreo are always on point. If you haven’t ridden with Hala, you are truly missing out. Book your bike now with her.

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★ 1

we arrived on time but the location was closed the number was out of service. insane

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★ 5

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★ 5

I just started coming to Cycle Bar last week, have done 3 rides, and I love it already! The instructors are kind and friendly and so welcoming. Can’t wait for my next ride!

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★ 5

I absolutely love this place ! From the moment you walk in, you feel welcomed and comfortable. The staff is incredibly nice and the atmosphere is amazing. I’ve tried other places but none compare to this one. The members are so friendly . The instructor Sarah is the best ! She’s supportive and always motivates you.

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★ 1

This is one of those places that you really want to love because the instructors are good, but management is horrible! They make it hard to cancel but it’s all good as long as you go along with just being their meal ticket. No regard for left messages, as they’ll be ignored. I even tried reaching out on Instagram. I’m gonna go with the cliché: “I’d give zero stars if I could for $500” Alex… Oy!

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★ 5

A great cycle place! I started cycling at a different, further location and was worried about not liking the “vibe” at other cycling locations but CycleBar Katy did not disappoint! I took Jon’s class and the vibes were great. Jon does an amazing job of motivating and pushing everyone in class. Great mix of music selection that helped me stay motivated the entire time. It was a great mix of cycling and arm choreo, which is my favorite. The studio is clean and easy to navigate. Will definitely be coming back again!

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★ 1

I’ve already moved to a new place and have been trying to cancel my membership for over a month. I followed their instructions and sent an email, but today, despite all that, I’m charged again. Their phone line doesn’t answer, and I can’t find an effective way to resolve this. Very frustrated with the service—cancelling should not be this complicated.

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★ 1

My wife was trying to cancel the subscription, and they gave her a lot of excuses to not cancel it, she even blocked her card and ordered a new one so they wouldn’t keep charging her due to the cancellation. Somehow they keep charging, also she never received her price for winning 2nd place a 100$ gift card from Lulu melon . So be aware if you’re trying to go to this place . They will take your money even if you don’t go anymore .

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★ 5

LOVE the experience, we had a lot of fun, trainers are amazing, I noticed that everything was pretty clean and organized!

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★ 1

The class wasn’t bad but they don’t really cater to new customers. I had never done this type of class and had no idea what to do as far as adjusting the bike, etc… and the staff offered no help. Won’t be back.

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★ 1

I have tried to contact them several times about my membership as I moved. No one has responded - texts, calls, email. I finally contacted my credit card company to stop paying and then they sent me to collections. Bad business!!!!!

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★ 5

The Cyclebar is really nice. Brandy cycle class was fire . My sister's and I enjoyed the energy and ride. Thanks

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★ 5

I love them SO MUCH! I have literally become addicted. The instructors and the community are so nice and encouraging. Couldn’t have asked for a better place to start my cycle journey. 10/10

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★ 5

CycleBar Katy has been such a dream! I’ve found a community who loves to cycle but also the instructors are SO encouraging! I’ve never really had a negative experience at all and don’t ever think I will! Come to the Bar! You will NOT be disappointed!!

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★ 5

LOVE LOVE this place! Such a vibe always. Staff is great, instructors show so much love. Always clean! Anytime I need help they are on it! 🫶🏼🫶🏼 highly recommend this location.

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★ 5

Love this place and it’s energy!

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★ 1

Do not sign up to any memberships if you ever want to be able to cancel. When you try to cancel a membership on the app it says you must contact the Cycle Bar directly, I have been trying to cancel my membership since April and am being ignored but they are happily taking their money. I have left multiple messages as no one answers the phone, sent multiple emails and they are all just being ignored. My suggestion would be to only pay for rides and not take in a membership as it seems you can never cancel it!

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★ 2

Instructors are good but the cycles itself are usually not working at full capacity. The monitors on bikes don't give any accuracy. The fees are high for the provisions.

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★ 5

Have been already a month since I started at cycle bar|katy. I’m super happy. Virginia, Allie, Amanda, Brandy, Dr Sam: Your classes are Amazing. Thank you for being so special in each of your classes. The front desk girls are very kind, thank you for the help always! I would love if you guys add classes on Friday afternoon! 🫶🏼

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★ 5

I think I'm pretty hooked on cycling. The energy of the classes is so exciting, even early on the weekends. Definitely recommend!

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★ 5

Well...I'm mean🙄...yea I love, even though I die every time a good death!!!🤣😂

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★ 5

I love CycleBar Katy! Coming here has done wonders for my physical/mental health. I typically lose interest in maintaing physical activity/gym memberships but this place has me hooked. All the instructors are amazing and the theme rides are lit!

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★ 5

Great workouts, always having theme rides and fun activities every month with chances to win prizes!

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★ 5

The instructors are so energetic, fun, and motivating! And the music is always on 🔥!! Thank you so much!!💚💚💚

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★ 5

Love going to CycleBar Katy! All of the instructors are top notch, nice facility and a great variety of class selections.

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★ 5

The most amazing community! They really do bring fitness to a whole other level and makes the experience truly enjoyable. Love y’all!

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★ 1

I have been trying to get in touch with Brandy because she has been billing me nonstop when I had already informed the receptionist that I wanted to cancel my contract due to them billing me nonstop for no reason or explaination. I've never been to this place and paid fees for the classes that I had booked with a no show and told them that I no longer wanted my contract but apparently they've been still trying to bill me for not utilizing their services. I just received a call from this lady who was very unprofessional, same as what shows in these reviews. The people at this location are very unprofessional, they hardly return calls and all they do is bill your darn card in an auto debit system. I just explained myself to this lady and she failed to place any of the responsibility on her unprofessional staff and just blamed me for everything. She never acknowledged anything that I was saying about the auto debits nor Brandy wrongfully billing me and not returning my calls to address any of these matters. She proceeds to say that she was going to continue to call me and got an attitude. I told her she was very unprofessional and to cease and desist all calls to me and ended the call. This is why I hsve a hard time supporting my own people, people of color because some not all, but they lack customer service, professionalism and will run an establishment to the ground. So sad.

My response to manager's response below to my review.
Well it is nice to hear back from you because I've left several messages for you at the local office regarding being billed for services that were not utilized and/or scheduled. I've told the lady at the front desk that I had needed to cancel and speak with you regarding multiple charges and debit attempts and she had told me on numerous occasions that you would contact me back, or I had just missed you or that she would relay the message. Then, you're telling me that I have received a call from a collections agency as if I'm avoiding my responsibilities, no ma'am. This account needs to be pulled from collections IMMEDIATELY. You have failed to return calls. I've been told that you are the only one who is able to handle issues regarding payments and the auto debit attempts. You hsve failed at managing to get back with me, MS. Brandy.

I will be responding to your review with the same message.(done).

Thanks.

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★ 1

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★ 5

Great location, great workout, friendly and knowledgeable staff and felt very comfortable despite being out of shape and not keeping pace the whole time.

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★ 5

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★ 5

I took a class with Ninika and she was great! She was full of energy and a great person to do a class with! Highly recommend!!

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★ 5

Love this place, a great way to work out and the instructors are all amazing!

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★ 5

I love the atmosphere and the fact that there are various options for the style of class/days/times. The staff are welcoming and the facility is well kept.

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★ 5

I love this Cyclebar Katy Family!!! The instructors create GREAT classes while riding with BANGIN music! The Theme Rides just make it more fun while getting your exercise on!! The owners/instructors/staff make it a welcoming, fun, exciting, inclusive place!!!

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★ 5

The best place ever, I call it my happy place, the team is amazing. I love it and recommend it 1000 percent!

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★ 5

I absolutely LOVE every single class and instructor. Really feels like family and I feel great after every class!

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★ 5

I absolutely love this studio, I lost 20 pounds in like 3 months. the instructors are amazing and so motivational. go sign up for you first ride ASAPPPPPP

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★ 5

I absolutely love this studio! All the instructors are so fun and kind! They know all their riders and really push/encourage them! Brandy and Ninika are my absolute favorites! They are so fun, wild, and get the party going! When I want to give up, they know just the right things to say and play!! The energy is such a vibe! You get addicted to the work out! It’s a fun environment and the workout part is a perk! Love it! 10/10!

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★ 5

CycleBar Katy has become my sanity. I love the instructors, the music is always great, and they make exercise fun. I always look forward to the next time I get to clip in.

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★ 5

Great class would return

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★ 5

The instructors are AMAZING!! It’s so worth it!

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★ 5

I’ve been going to CycleBar for 6 months now and I love it. The staff has always been very welcoming and helpful, very clean facility. The instructors are always fun to ride with and have run themed rides every month.

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★ 5

This establishment is the best! Very clean, and the instructors are super supportive.

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★ 5

This location has the best instructors & classes! No matter what level you're at with cycling, you are guaranteed a good sweat and lots of fun. Would definitely recommend to anyone considering or looking for a fun extracurricular to join.

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★ 5

A grear workout. Follow the instructor or go your own pace. You'll eventually get used to the seat but wearing a bit of padding would be good.

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★ 5

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★ 1

Bad customer service, messy signing up, misinformation going in and out. Worst experience ever! Canceled and am suddenly getting billed a random $25 with no explanation, they also didn’t stop charging me for membership after I canceled. There were two months where credit wasn’t added to my account in a row. Would NEVER recommend this place!

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★ 1

Super disappointed in today’s visit. My friends and I always book here together and have never had an issue until today. At 5:50AM today I was denied entry to the 5:45AM class because girl in the front said if it’s past 5 minutes then I need to rebook. I look at the time and it’s still 5:50. She had no intention of letting me in the class and her tone was super condescending. If your policy is past 5 minutes, then I should still be able to attend at 5:50. There we’re probably 7-8 other riders and more than half the class is empty bikes. On top of that, my friends reassured me that they have been able to attend classes and they’ve been more than 5 minutes late before. Feels like this location does not train their employees to be welcoming or accommodating to their past guests. Or maybe she’s just racist to me particularly because I’ve been to hundreds of spin classes in other studios and never had this issue.

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★ 1

Update: I hate writing this but this place is a scam! You get charged for canceling a ride and for no shows. Which is fine if you were first told about that when signing up. Also, you get random charges for no reason.

Also, no one but the GM Richard Burmaster can refund or change your membership. He is unresponsive and when he does respond he doesn't do anything you request. Please use caution which card you use when booking because u are most likely going to have to dispute the transaction and close the card down when you decide to cancel or change membership.

Update: I have been riding here since February. I'm going to only list a review of my favorite instructors. Not in any order. Honestly, they all have a uniqueness to them and I switch around depending on my mood.

Meredith is very motivational, chill, non-judgmental and works out as much as we do or more by never getting off the bike (great for first time riders or for my shy peeps).

Dr. Sam is very energetic and it spreads throughout the room (great for first time riders and for anyone looking for a party).

Allie is hardcore!!! (Take a pre-workout before her class or come prepared)

Justin is an in-between of Dr. Sam and Allie. Love him! He pushes me to the limit.

Over all I love cyclebar it has helped me progress.

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★ 5

Nice place

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★ 5

absolutely amazing🔥

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★ 5

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★ 1

Place is trash, the Cyclebar in Foxboro @ Patriot place was sooo much better, they helped me sign up, work towards my goals and then end my membership when I was leaving to relocate for my job.

When I saw one in Katy I thought I would give it a try and they are all rude from trainers to managers, then when you have had enough and you leave, they keep charging your card, I "cancelled" 3 months in a row and finally had to report my credit card as stolen and get a new card so they would stop charging me, avoid this location at all cost, if you live in or near Katy, drive into Houston, you will be happier

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★ 1

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★ 5

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★ 5

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★ 1

I use to love this place until I cancelled my membership and they continued to take out payments. After calling and being told my money would be refunded, I have yet to be able to get in touch since. Horrible costumer service, it’s pitiful considering there are some good instructors here.

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★ 5

Excellent workout!

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★ 5

Awesome environment!!! Love the instructors’ motivation and classes

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★ 5

Great attitude very fun loved the cylcing

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★ 5

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★ 5

Absolutely love the community environment. Managers are super personable and definitely put in the effort to make sure we had a great experience. CycleBar also has a great system in place to keep track of personal progress.

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★ 5

Awesome rides!!! Great instructors, friendly staff, fun environment.

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★ 5

I've always loved spin class, but this place stands out with the competitive atmosphere pushing me past my limits. The staff and Instructors are the Best!

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★ 5

I had a great time with my friends

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★ 5

I was skeptical at first about indoor cycling, but after a few rides management and the incredible cycle stars totally changed my mind! I love the environment and energy in CycleBar Katy, not to mention the incredible cardio workout I get with every ride! James and Jenny are always so friendly every time I walk threw the door, I highly recommend this studio for anyone trying to shed a few pounds, make some friends, and/or want to try something new!!!!

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★ 5

Cycle Bar opened its doors to help support our local Future Solders ( Enlisted Soldiers for the US Army waiting to attend Basic Training) by offering them a group training session. It was a great experience from the entire staff and management team. The Future Soldiers loved it. Thanks Again CycleBar Katy!!!!!

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★ 3

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★ 5

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★ 5

CycleBar is amazing- from the management to the cyclestars to the front desk girls! 5 stars all around!

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★ 5

THIS PLACE IS THE BEST

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★ 1

Ive heard from a few people managers are pushy and only seeking sales. They do not have riders best interest at heart and girl manager has been confrontational with riders or staff when there has been a problem come up.

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★ 5

I absolutely LOVE coming here! Super friendly staff and a great workout! Brogan is my favorite ;)

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★ 5

I loved my experience with Cyclebar! The staff was very nice and accommodating. I highly recommend working out here. The facilities are very clean, the lockers work, and they provide fragrant/damp cooling towels after your ride. Not to mention the instructors are great!

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★ 5

James (manager) is very friendly and welcoming as well as all other stuff & instructors. Nice to see clean bike, locker room and bathroom. Love banana and frozen grapes as after workout snack!! Great location (conveniently close to Trader Joe’s and Louie Bar for happy hour :P)

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★ 5

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★ 5

I have been riding here since the beginning of the the year and it has been great. The workout are challenging, the facility is clean and well ran. The staff and the instructors are excited to be there and very helpful. I appreciate that each instructor is a little different and challenges me in different ways.

They have some great amenities as well. Cycle shoes ready to go every day, clean towels for your ride, and fresh fruit if you need a pick me up.

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★ 5

❤️ Cyclebar they have great customer service and always make you feel welcome. ❤️❤️ all of the spin instructors I always get an awesome workout. So happy Cyclebar is back 😊 Brenda Milner

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★ 5

This place is just amazing! the good vibes are the best all the times no matter how early or late be, I really enjoy the time that I spend here. I go to the first class early morning and I have the energy for the rest of the day for sure!

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★ 5

Absolutely LOVE CycleBar Katy and their AMAZING staff! The 45min. workout is fun, challenging and motivating. Love the music and themed rides as well as the monthly promotional rides. The ENTIRE staff is friendly, accommodating and always supportive. So happy to have found CycleBar to help me maintain a healthy lifestyle in a fun upbeat and positive environment!

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★ 5

Amazing staff and management!! I recommend this location for a great work out, amazing energy and family friendly environment to anyone who wants to a good experience!!

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★ 5

Great cycle studio for a variety of skill levels. Love the connect and theme rides!

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★ 5

LOVE LOVE LOVE!! Absolutely love this place! I always leave having the best workout! I love all the girls who help you before and after you ride; they are super sweet & so helpful! They will fill up your water bottle & help you set up your bike! Obsessed with Elizabeth, Anu, & Leah! They have the best songs to workout to & always kick my butt ;)

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★ 5

I love cycling here and the instructors. Anu, Leah, and Elizabeth are AWESOME and I always feel like I had a great workout after I leave. All the workers are awesome and make sure your workout is great and welcome everyone.

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★ 5

CycleBar is my absolute favorite workout ever!! The people are amazing, the amenities are fabulous, and the experience is not matched anywhere.

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★ 5

I want to start this review by saying that I HATE to workout. I haven't found a workout regimen I could stick to for more than a few months my entire life. Cycle bar has completely changed that. The atmosphere is not only extremely inviting but SUCH a good time, I look forward to each and every class. The wide array of instructors keep the classes feeling shiny and new and always challenging. I'm not sure of the weight I've lost, but I'm losing inches and I'm just feeling strong. Now this just might be redundant and obvious but I'll say it anyway, I LOVE THIS PLACE.

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★ 5

Great energy, awesome spin instructors and challenging! So glad I finally tried it out.

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★ 5

Cyclebar Katy is amazing! It's a welcoming environment. I've taken classes with Anu, Elizabeth, Leah, Melissa, Rebecca, and Vee and they are all so great! Each one has a special way of motivating you and pushing you pass your limit without being intimidating. The staff is also super friendly. One perk is the great snacks after most classes.

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★ 5

I’ve been coming here since before the official opening and I couldn’t be happier. The workout is always challenging and I really like the fellow riders. There is a great sense of community that the staff and management built here. Everybody is super friendly. If you haven’t tried indoor cycling, but you want to give it a try, I certainly recommend this place. I think they have free rides for the first timers.

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★ 5

I love coming here every day!! This is a great place to come and unleash your energy. There’s a variety of cycle star’s who all have there own way of instructing with different styles of music. The best part is the people that come together and just rock out and ride with no judgment of any kind. Definitely would recommend if you can’t run or do a lot of cardio. When you come to ride it’s your ride so you can take it at your own pace.

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★ 5

Cyclebar Katy is a fabulous place to get a great workout. I personally, enjoy working out at the studio. Katy Cyclebar have an awesome team of instructors as well as staff. Truly, friendly environment. If, you enjoy indoor cycling, Katy Cyclebar is the place to ride. CharlaB

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★ 5

I definitely recommend this cycle studio to anyone who likes a little healthy competition and great music. The studio is well maintained and the staff are very friendly and helpful. Every ride is a different workout and I love the many themed rides throughout the week. James and Jenny are great at informing the studio of any new fun events and making the studio feel like a community. If you're a veteran cyclist or even if it's your first time, CycleBar has a bike for you!

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★ 5

Awesome Instructors, Amazing Staff and all around great experience every time I ride!

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★ 5

I've always loved spin class, but this place stands out with the competitive atmosphere pushing me past my limits! And even if I don't want to push, the themed music rides are really fun! All the instructors are different and I have enjoyed every single class I've taken. I have been riding a few times a week, for the past few months because this place is AWESOME! Honestly, can't get through the week without this place. Prepare to leave sweaty and feeling great. Also, the manager, James, is super friendly and helpful!

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★ 5

I recently had the pleasure of taking a class at this location. Elizabeth was a great instructor and kept everyone motivated. This was my first cycle class ever. I definitely felt challenged and felt the burn. Great music too! Very clean facility and the staff is super friendly as well.

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★ 5

Great workout and the staff is amazing.

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★ 5

Love the energy of the staff and the amazing instructors! Great workout for ALL as well as a grest way to cross train for runners!

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★ 5

This place is awesome! Great workout and refreshments afterwards. Sammy helped on my first time and she was so personable and knowledged. I really recommend the Cycle bar for everyone!

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★ 5

Great fun, a great facility and very well run. I will be coming here often!

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★ 5

Awesome place!! Very nice staff that is very helpful on all levels...I'm new to cycling and they helped me with all aspects of the program...fitting me on the bike, proper hydration etc.

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★ 5

This studio is amazing! I signed up to be a founding member in December and have loved my time here already. The owners are always so nice and welcoming; the trainers are all so awesome in different ways! I would definitely recommend CycleBar Katy to anybody that was considering it!

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★ 5

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★ 5

The best workout in Katy! ALL of the instructors and the studio managers- Jenny and James are excellent! They have done an excellent job with the reopening under new ownership.

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★ 5

The new owners are wonderful! They are very helpful and ensure that the members get what they need. The instructors are great! Just what I need to get back in shape.

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★ 5

I love cycle bar! I loved it back when it was first owed by someone else and they closed. But I’m so glad is back!! Everyone is always very nice and very happy to help. I recommend to anyone who is afraid of the gym, here is just you and the bike... you go as fast or as slow as YOU want, the instructors always encourage you to give it your all, because that’s the only way we can grow and get better. But everything is on your terms and I absolutely love that, the entire place is always very clean and organized, and on Wednesday there is Wine!

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★ 5

Excellent place the staff is always friendly and helpful. The instructions are the best.😀

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★ 4

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★ 1

Too bad they closed down on 31-Dec-2017 by showing up with a moving van the night before and sending their employees and patrons an email at 3:30 AM. This was their first notification. They sold memberships up to the last minute knowing that they were shutting down and have made no notice of refunds.

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★ 5

I have been coming here for about two weeks now, about 5ish classes..and my cardio has improved significantly in just a short time frame. I went from not being able to keep up the entire time to being able to bike an extra mile and keep up with the class... cant wait to see where i am in 2 more weeks! Highly recommend this gym!

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★ 5

My first spin class at CycleBar was awesome! I had never done a spin class before so I was excited but nervous as to what I should expect. From the minute you walk in the door everyone is so welcoming and helpful. I attended the Wine Down Wednesday with Rose and she rocked! She was so motivating and when I was certain I couldn't take another second she pumped me up to keep moving. Before I left, I scheduled my second ride next week and I can't wait!

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★ 1

Its good unless you can't go for a few months. I pre-paid for lots of classes then had to work overseas for a few months. Now I am back and want to use my pre-paid classes they have expired. Total waste of 100s of dollars.

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★ 5

Cyclebar has been by far the best overall studio cycling experience I've had. The free intro class was super beneficial for prepping for the actual experience. I've been delightfully overwhelmed by the positivity this place exudes. Not to mention, the creative special events, challenges, post-ride stats, and so on! I'm hooked!

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★ 5

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★ 5

I came across Cycle Bar one day while walking through La Centerra and decided to give them a shot! I've been to one other cycling studio in the past but my job has moved me closer to Katy and Cycle Bar is super convenient. They have a special where your first ride is free or you can purchase 3 rides for $29, which is what I opted to do. At my second visit I had the pleasure of meeting Chane and his class was AMAAAAAAZZZZZINNG! After that I was hooked and decided to buy 10 more rides. They provide you with a pair of riding shoes every time you come to class or you can purchase your own. They also have water on tap for you to enjoy with a complimentary reusable CB water bottle. Occasionally they have wine, beer, mimosas or even coffee after class, depending on the day and time of the scheduled ride. So far I've really like my experience with CB and I cant wait to try out the DJ Ride!

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