★ 1

I’m not one to leave bad reviews, but this place made me feel like I needed to warn others. I loved Eras Pilates at first, the aesthetics and the instructor Joss were great. But after a few red flags and changes to my schedule, I decided to cancel.

I followed their own cancellation policy by emailing more than 3 days before my billing date. The next day they replied asking me to fill out a form (which is not mentioned anywhere in their policy) and still went ahead and charged me. When I pointed that out, they said the form was submitted out of their requested submission time. When I pointed out that that’s not what’s stated on their waiver and that I wanted my cancellation to be honored they ignored my emails.

Fast forward three months — they’re still trying to charge my card and claim I owe over $400, saying I have to pay before they can “officially cancel.” So they can keep piling up money. It’s beyond frustrating, dishonest, and unprofessional. Be careful before signing up — they do not honor their own policies.

Source: Google

★ 1

Joss and Vanessa are amazing. I’ve always had great experiences here since they opened. It’s a princess space that gives you peace and the instructors know how to give you a great workout. The front office girls are very sweet.

Everything was fine until I had to cancel my membership. I planned on coming back to take single classes since my schedule is full.

As much as I love this place. I am extremely disappointed to know that upon cancelling I would be forced to forfeit any remaining classes. I inquired clarification on the cancellation policy as it is not stated on the waivers they update multiple times and make us sign. I received no reply on my question.I still had six classes left from my previous month. This definitely changed my mind about returning in the future and made me look into other studios around me. I really held eras to a very high standard and always felt like they were upfront about everything. Had I received clarification I would’ve just kept my membership as a member that signed up at their grand opening. Hopefully the customer service for inquiries will improve in the future.

Source: Google

★ 4

Attended my first reformer class with Melina today and loved it , she was very attentive at explaining each step and guiding you . Place is very aesthetically pleasing and was greeted as soon as I walked in . Only reason why I don’t give it a 5 star is because I noticed the floor was a little dirty with hair of previous guests.

Source: Google

★ 5

This was my first time at reformer Pilates. It did not disappoint, don’t underestimate the 30 min. intro. workout (for beginners) I was sore for three days. Instructor was friendly, hands on and very motivational. The facility is beautiful and clean definitely recommend.

Source: Google

★ 1

They sent a collections notice over a $15 cancellation fee without so much as a courtesy call. It was my first time trying to go there, and I couldn’t make it—wasn’t even aware I owed anything. This left a really bad impression, and after this experience, I have no interest in returning.

Source: Google

★ 5

Awesome Pilates studio! Everyone there is so friendly and helpful. Classes are beginner friendly but easily adjustable for difficulty. Only downside is that there is not much variety in options for later classes.

Source: Google

★ 5

During a recent girls' trip to Dallas, my friend scheduled us for a Pilates class. We attended the Mat PowerFORM class with Victoria, which was set to begin at 8 a.m. Although we were running a few minutes late, we called the front desk to inform them. Since we were the only ones scheduled for the class, they kindly allowed us to arrive a little late. The front desk staff, along with Victoria, were very accommodating.

When we arrived, the front desk staff greeted us, and Victoria met us to guide us to the room where our mat Pilates session would take place. The studio's interior was aesthetically pleasing, featuring a calm and airy environment with a stunning neutral color palette. It was quite cozy.

I usually take reformer Pilates, but I really enjoyed the mat Pilates class. Victoria didn't go easy on us, and I appreciated the challenge. We all thoroughly enjoyed our pilates session. After the class, we took some pictures around the studio. The customer service was exceptional. If you're in the area and looking to try Pilates, I highly recommend checking them out!

Source: Google

★ 5

I love this place it’s so cute and aesthetically pleasing! i definitely recommend, everyone is so friendly and you make new friends!

Source: Google

★ 5

this place is beautiful and full with sweet people

Source: Google

★ 5

I absolutely love this pilates studio! I started reformer pilates for the first time as a beginner and I enjoyed it so much! I really like the variety of classes they offer within each kind of workout because it allows you to challenge yourself. The studio is super cute and clean and all the staff is super nice! I would highly recommend!

Source: Google

★ 5

Great experience, Loved the place, excelente vibe & Friendly people. The best part about it is there is classes in spanish & english.

Source: Google

★ 5

Source: Google

★ 5

Love Eras Pilates & Barre! The classes are fun, the vibe is super chill, and the instructors are amazing. Always leave feeling better than when I walked in!

Source: Google

★ 5

Source: Google

★ 5

i love eras, the vibes are always there & love ms.melina she’s always so helpful & always feel welcomed here !

Source: Google

★ 5

Love the place, excellent service and environment. Everyone should stop by and try Eras Pilates.

Source: Google

★ 5

Siempre está súper limpio, siempre huele bien, la vibra es súper moderna, la gente es súper amable! Lo súper recomiendo!! Igual con pedidos online de sus productos para recoger no eh tendido ningún problema.

It’s always super clean, smells good, it gives modern cute vibes and the people are very nice!! I totally recommend!! Also online pickup from HBL products are always super easy to do!

Source: Google

★ 5

Source: Google

★ 5

This is the pest Pilates studio. And I love how they offer Spanish classes. My mom loves going for that reason too

Source: Google

★ 5

Never been there but I have heard really good comments about it. I am really excited to give a try and see how is the experience.

Source: Google

★ 5

Love the aesthetic and the inclusivity!!

Source: Google

★ 5

I’ve seen this Pilates class on my TikTok feed multiple times before. I’ve always wanted to try it out. The instructor seems really caring about everyone’s fitness and health. The place looks nice and clean. I’ll definitely give this place a try!

Source: Google

★ 5

Attended one of their classes with one of my sister in laws . I liked how it was beginner friendly and the instructor took the time to work with each person that needed help . Also i love that they have Spanish classes, can’t wait to bring my mom to one of their classes . Would love for the owner to build a studio close to my area (Duncanville/ cedar hill)

Source: Google

★ 5

Source: Google

★ 5

It looks nice the vibes are so cute and I went one time and it's so peaceful there 😚

Source: Google

★ 5

Such a beautiful place and love the vibe

Source: Google

★ 5

I have been following Ariadna the owner of eras Pilates for a while now. Let me just say that she’s an amazing person !!! Love her aura I have a couple of mutual friends that have been to the classes and love it nothing but great things to say about it. Let me just say I am going to have to book a class one of these days to give it a try and I am so ready to get into my fitness journey. Make sure y’all book your class too !

Source: Google

★ 5

Highly recommend!! Staff is very friendly made my visit awesome 💕

Source: Google

★ 5

As someone who was new to pilates they made me feel super welcomed and instructors take the time to make sure everyone individually is able to do each move ! Definitely recommend <3

Source: Google

★ 1

Be careful with this Pilates company. I attended for the full month of March but didn’t plan to continue due to several red flags—everything seemed fake, and they charge for every little thing, most of the times double. In April, they charged me twice without my consent. I never signed up for autopayments. When I called, they said there were no refunds and all I could do was email and see if the owner would see it.
My bank flagged it as fraud. A month later, they charged me again. I had to dispute it again with my bank, and once more, it was found to be unauthorized. Now they’re calling saying they’ll send me to collections. I have all the proof and won’t hesitate to take action. Watch out and protect your info! There are way better Pilates studios in the area, this one is not worth it at all.

Source: Google

★ 5

Love this studio's asthetics, class options and staff! I drove over an hour to take a class for the first time and loved the entire experience. The instructors are energetic and helpful with the workouts. The studio overall was super clean and I loved the layout of everything. Considering doing a birthday event here soon....I only wish there was a location closer to me so I could attend more classes! 10/10 recommend

Source: Google

★ 1

Originally really liked the studio and instructor Krissy but, have had very bad service from the owner. I placed an order for a workout set and the order was canceled after a month of waiting for it due to it somehow not arriving in the shipment. The only reason I found out it was canceled was because I personally reached out to the owner several times and I did not get a response until weeks later. Submitted a form to cancel my membership after the bad customer service experience but was still charged the monthly fee. After reaching out again for a refund only received a partial refund and am still waiting for a response or update. Horrible customer service on the owners end. Definitely do not recommend.

Source: Google

★ 1

Source: Google

★ 1

I thought this was a good place but they charged me for a class after they expressed that they would refund me. I was driving from Fort Worth and I called in advance to let them know traffic pushed me back, I was told that it would be best not to come and they would refund me. Instead they marked me as missed and charged additional fee. I’ve shown support a few times so I’m disappointed when they didn’t follow through with what I was told.

Source: Google

★ 5

Beautiful studio! I felt the instructor and front desk staff were polite also. It's nice to know they have bilingual classes too, will definitely keep coming back

Source: Google

★ 1

This place only cares about money, Not Pilates. Research the owners background before supporting it.

Source: Google

★ 5

I’ve taken several Spanish mat pilates classes with Melina and I love it. Her energy is always encouraging and uplifting.

Source: Google

★ 1

I personally haven’t tried pilates in Eras but I’m having a horrible experience with their costumer service.
I placed an order from the body lab over 2 weeks ago for pick up but I missed spelled my email and forgot to screenshot the order # so I sent them a message through instagram and I haven’t gotten a response, then I called the studio to ask if I could pick up my order and she told me she needed an order # ( can’t they look for it with my name??)
So I sent them an email and still no response and that was a week ago.
So I personally came to the studio right now at 2pm to see if they can help me find my order and it is closed when they’re supposed to be open until 8pm. I drove 30min for nothing.

Source: Google

★ 5

Vanessa is absolutely amazing at what she does! Her energy, knowledge, and passion for Pilates truly shine through in every class. She creates such a positive and motivating environment, and her instructions are always clear, encouraging, and effective. You can really feel how much she cares about helping each person improve and feel their best. Every session leaves me feeling stronger, more confident, and so refreshed. If you’re looking for someone who knows her craft and genuinely inspires you, Vanessa is it!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I absolutely love this studio and have been coming here since January. One of the things I appreciate most is how classes always start and end right on time — it shows how much they value everyone’s time. I have to give a special shoutout to Joss, who was the first instructor I ever took a class with and has been my go-to ever since. I love how she takes the time to walk around the room, making sure everyone has the correct form. Her attention to detail and genuine encouragement are what motivated me to get a membership, and I’ve seen amazing results since starting. Highly recommend! 🤍

Source: Google

★ 3

I’ve been here multiple times for reformer classes. I can agree with other reviews that the reformer machine here are made with low quality.

I was in Feet in Strap, and the strap snapped and hit me. It definitely scarred me
mentally to get back on the reformer machine for a couple days, even though I’ve been to different pilates and lagree places in the DFW, this is the first time that the strap snapped and broke on me. And I’ve been to a reformer class on that same machine before too. A woman next to me also said the same thing also happened the day before, the strap snapped on a different girl.

I’d consider myself a regular here, but I’ll definitely be more mindful next time when it comes to working with the straps here.

Source: Google

★ 4

Source: Google

★ 5

Love it! Will continue to go!

Source: Google

★ 5

Beautiful pilates studio in Arlington. Miranda was a great instructor for my first time here. Friendly, bright, and aesthetically pleasing to be here. Grip socks are required.

Source: Google

★ 1

first and last time trying this place. i booked a reservation at 9am and arrived 10 min early and there was one girl already waiting before me. when i approached the door it was locked but i thought that was normal because most places will keep the door locked until the next class. waited 10-15 minutes more until i realized i don’t think anyone was in the building, nor was it even opened. the first girl that was waiting before me just left, so then i proceeded to leave as well. the front door said they open at 7am if im correct yet it was 9am and there was no workers/instructors or even anyone operating the establishment. i also called multiple times and no answer. super sad because i was looking forward to trying this place because it was close by. i always go to carries pilates on trinity grove and its a bit of a drive but i know i can rely on them. had booked in advance for tomorrow at eras prior to this situation but with what happened today i canceled it. extremely disappointed and will not recommend.

EDIT- i just checked their instagram and they made a post stating that classes were canceled due to weather. it was literally just raining….. there was no email sent out or text message or anything of that nature. not everyone has instagram so i feel like you wouldn’t have known unless you checked yourself. regardless i feel like communication should’ve been better through all platforms instead of a simple post assuming everyone will see it. because when i was waiting there there was 3 girls waiting as well, i wasn’t the only one that wasn’t aware.

Source: Google

★ 1

Bad, bad experience, I fell from the reformer as it detached itself from something when I was doing some exercises. And every single person there looked at me, and I was filled with embarrassment and displeasure…. It was my first reformer flow class ever and my first time doing Pilates and the class was very intense in terms of the exercises the instructor was giving us. I feel very sore from today. Never coming again…

Source: Google

★ 1

Recently went to do my first class and it’s a pretty place but I am very disappointed in the customer service especially coming from the owner, very rude and made me feel very bad about my weight.
Would never come here again.

Source: Google

★ 4

Studio Is really nice and aesthetic, I took my first class with Melina and she awesome, nice and helpful!. However, the studio was super hot considering I was sweating sooo bad, that day was super cold outside so I thought that was why but I came in today again for my barre class and same thing, omg I almost feel like I was gonna pass out bc of how hot the room was, and there’s not even a ceiling fan. At the end of my first visit no one approached to me to talk about memberships and prices or If I was interested on getting a membership considering this was mi free class. Moving on to the barre class, Ive been doing barre for moths at a different studio and this class idk, i feel like we did more cardio ? If you have done barre before you know coaches are always making sure you have the right posture to not get injured and I didn’t noticed that from the instructor (nothing against her though, she was very nice and I loved her vibes). Also, I’d have loved if it was a carpeted floor instead of those ugly mats. I was considering canceling my subscription at the other studio and get this one but after this visit I doubt it. I’ll give it a try to another pilates reformer class and see if it makes me change my mind.

Source: Google

★ 5

I took a reformer flow class with Nancy, she was very knowledgeable, explained our movements well, and was very sweet and fun. The overall vibe of this studio is great from check-in, to class, to walking out the door. I had a great experience!

Source: Google

★ 5

Super cute and cozy place . Never been into Pilates until I heard about this place from a close friend of mine. I came today with nervousness all through my body but once I walked in and was greeted with a warm welcome and met my trainer all my nervousness left my body. My instructor Krissy did an amazing job. She was very up beat , hilarious. She took her time with us and went easy as well. I will definitely be returning.

Source: Google

★ 5

Source: Google

★ 5

Besties this the place to go for Pilates!!!
10/10 definitely recommend !!!♥️

Source: Google

★ 5

The owners are the nicest and they even have Spanish classes!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing instructors and super friendly environment! 10/10 recommend for any new beginners. The owner Ariadna was super sweet front desk!

Source: Google

★ 5

I took Mat Pilates with Joss in Español and I felt so comfortable! I The vibe is immaculate, everyone from the staff to the members attending are so sweet. I loved that it doesn't matter if you have no experience in pilates, they guide you.

Source: Google

★ 5

Everyone way super sweet. Definitely coming back (:

Source: Google

★ 5

Source: Google

★ 1

Very disappointed.
Seems like this place only cares about an aesthetic and not Pilates / barre.
Floor was dirty & way too expensive

Source: Google

★ 5

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★ 4

Source: Google

★ 5

I LOVE this studio! All of the instructors are amazing, they push you and motivate you from start to finish. The girls at the front desk are always super welcoming and helpful. The environment in general is so sweet. The community at this place is amazing, all the girls in class talk to eachother and motivate one another even if they just met. Ari really created such a beautiful space for everyone here. Not to mention she offers classes in spanish.
Si tienen miedo ir, no tienen de que! Joss es mi instructora favorita! Muy dulce, y siempre da sus clases con amor no importa si sea clase llena o clase con dos personas. Todas hablan español, algo hermoso para nuestra comunidad latina.❤️

Source: Google

★ 5

Eras pilates was actually my first pilates class ever! I felt so comfortable with both the instructors and environment! They really make you feel at ease by explaining how everything works and making sure you go at your own pace! Love the fact that they have Spanish classes as well 🥹🩷

Source: Google

★ 5

I absolutely love this studio! I’ve taken both Reformer Pilates and Barre classes, and the instructors are incredibly knowledgeable and welcoming. They make sure you feel comfortable while also encouraging you to challenge yourself. The studio itself is beautiful, with a great atmosphere that makes every workout even more enjoyable. Plus, the location is super convenient! I’m excited to keep coming back every week! They also offer classes in Spanish 🤍

Source: Google

★ 5

Source: Google

★ 2

The studio is super cute; however, the reformer feels super cheap and low quality compared to the ones at other studios I have been to. They do not have sweat towels, and the area near my reformer was dirty and had a lot of hair as if they do not clean. The workout was decent, but I would not come again. Also, the girl at the front desk was super clueless and could not find anyone’s name.

Source: Google

★ 5

Love this place! Great class with Nancy- she brings energy and enthusiasm to the class which I love!! 💗

Source: Google

★ 3

I went to a class with my mom. We did a barre class we absolutely adored our instructor . The girl at the front desk was not very welcoming and did not give us much instruction or direction . The class before us ended right at our start time and we had to ask the instructor for wipes to clean the mats because there was Hair, etc all over the place . Overall, I enjoyed the class. I am hoping the cleanliness of the room improves as well as getting new mats that are easier to clean. I’m also hoping that the check-in process is a little bit more smoother in the future.

Source: Google

★ 5

Source: Google

★ 5

I took reformer sculpt with Melina in Spanish. She was great at explaining each movement and the function of the equipment. I love that Spanish music was playing, this studio came at a perfect time especially in today’s climate when other places are getting rid of diversity. It’s great if you’re bilingual or if you’ve been wanting to bring your mom to a place that offers Spanish classes!

Source: Google

★ 5

I took my first class with Krissy tonight and I absolutely loved her vibe. The whole salon was so beautiful and everyone was so nice and welcoming. Krissy definitely worked me tonight and cannot wait to come back to see her again.

Source: Google

★ 3

This place is so pleasantly aesthetic. Beautiful studio and definitely be ready to take some cute photos. The only thing I do have to say is that they need to work on their costumer service. I didn’t feel welcomed but the girl at front, it seemed more like a bother. I took a class with Jada’s and she was the sweetest. Very welcoming and lovely. When we left no one really approached us about how the class had gone or memberships. No information or follow up. I felt very snobby vibes from, definitely not from the studio just in general. I think I would consider a membership if the environment was different.

Source: Google

★ 5

I did the Reformer Pilates class with Jada. She’s super helpful, had a great vibe and killer playlist! Super clean space with a nice aesthetic!

Source: Google

★ 5

Best Pilates & Barre studio ever! The instructors are very knowledgeable and always happy to help. I would recommend this studio to anyone.

Source: Google