★ 5

Nice ans clean

Source: Google

★ 3

It's been my home for many years. The staff is hit or miss for sure. Nice or not nice. Greet and no grett. The women employees are all nice and polite, but the men say absolutely nothing on the way in or out. Thanks guys and thanks for motivating everyone, minus the older gentlemen he is always super nice and he's been there for ever. The fellow gym goers are pretty nice and friendly.
******* The only question****** Why are you not still using the space where pool and hbt tub were...you have plenty of money coming in from all the existing members and new members. Cypress Creek added extra room why cant ya'll??Also I'm guessing no one will respond ???????

Source: Google

★ 1

I gate this gym so much, I only come here because it’s the closest gym to my house but I reallly wish I had any other gym or at least a different Golds gym location closer. This gym is small and my main dislike is their old equipment. I’ve been to three other locations in Austin and they have way more equipment and NEWER equipment we won’t they order better equipment!!! Also I care the least about this but about 5-7 thread mills are always broken so if you’re trying to get some cardio in you’re going to have to be looking for a space. Other than that, it’s true some trainers are always working out during peak hours and are clearly not aware of their surroundings but for the most part they’re cool. The best part of my day going in there is if the old guy is there he always yells at me to have a good day and I do! Also the sweet older lady. But yeah this gyms biggest issue is the run down equipment the GM should ask if he can order newer equipment newer benches.

Source: Google

★ 3

It’s a good enough gym, I wish they would have the same brand machines for each muscle group for working out, machines tend to vary on how much force you have to apply when it comes to the brand, so it gets a bit hard to track when the machine you usually use is taken up by someone, also, it’s always too warm at this gym. Also the machines have really sticky gross looking grime on their handles.

8ish months later update:
The gym is still hot and muggy, almost like everyone’s sweat has turned to vapor and is floating around in the hot gym

Source: Google

★ 5

I go to in Hester's crossing and also the one in Pflugerville. I really like the amount of stationary bikes that is at this location. And it seemed very clean.

Source: Google

★ 5

Facility is super clean and equipment is well-maintained, and staff is friendly and very helpful if you have questions.

Source: Google

★ 1

This gym blows! Trainers are constantly “working out” without a client during peak hours and taking up use of equipment that members pay for. Management is a joke because they walk around aimlessly without a care or clue.

IN REPLY: You and the redhaired short lady were walking around the time two of your “trainers” were taking up a machine just talking. And you obviously saw them just standing there and did nothing but continue your walk doing god knows what. Then you and 3 other employees stood by the desk and laughed and joked while the older handicapped employee walked around checking paper towel stations. Please do better!

Source: Google

★ 5

Source: Google

★ 1

Car was broken into in the parking lot during workout. Zero cameras or security in the lot.

Source: Google

★ 5

Best gym ever

Source: Google

★ 5

Source: Google

★ 1

Lied about my membership being canceled :)

Source: Google

★ 5

Been working out here for about four years. Excellent place very friendly community.

Source: Google

★ 2

It’s kept extremely warm in here. Even the body pump instructor commented on how warm they keep the gym compared to the classroom. Why is that?

Source: Google

★ 5

Source: Google

★ 1

Avoid this gym. It's an absolute nightmare to cancel the membership here. This gym still tries to charge you even after you make attempts. Make absolute sure to never attempt canceling online and go in person to get physical confirmation. The receptionist sometimes does not even give a physical confirmation confirming you canceled and on what date so drill them until they do since this is your solid proof in case they try to pull this scam.

Source: Google

★ 4

Source: Google

★ 2

Source: Google

★ 5

Perfect!

Source: Google

★ 5

Source: Google

★ 5

Love this gym- great classes, spacious, lots of equipment, rarely have to wait for a machine.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

This golds gym location is always nice. They have great equipment for whatever muscle group you want to work out. All the equipment is always clean and the energy and environment is nice for all people who wish to work out and improve their health.

Source: Google

★ 5

Love Golds! This location is great!

Source: Google

★ 5

Great atmosphere and better gym friends. And most of all the professional staff.

Source: Google

★ 1

Unethical billing and impossible cancellation – others, speak up

I joined Gold’s Gym on a month-to-month membership in October 2024 and soon tried to cancel. There was no option in the app, no email support, and no response to repeated calls. I was medically unable to visit in person, yet that was the only method they allowed for cancellation.

Despite never using the gym, they continued to charge me and added late fees until the total reached $260, which was then sent to a debt collector. This is deeply unethical.

If you’ve experienced anything similar, I strongly urge you to file a complaint with the Better Business Bureau. Businesses like this shouldn’t get away with taking advantage of customers, especially when accessibility and basic communication are ignored.

Source: Google

★ 1

I really wanted to like this place, but the overall experience was disappointing. A disgrace to the "Golds Gym" name. Overpriced for what they offer. Predatory practices to extract money out of unsuspecting americans. No one returns your calls. No one responds via email. And then they tell you that to cancel your gym membership, you need to come to the gym. In other words, i need to go to the gym to tell them i wont go to the gym. Does that make any sense to you? Me neither.

The vibe was off. Definitely not what I expected. Won’t be coming back. Join a 24 hour fitness for half the price instead.

Source: Google

★ 1

Predatory sign up practices. Joined under the $1 for 30 days deal in December 2024 and canceled before the month was over. I was subsequently told that they require a 30 day notice and because I notified after their cutoff date I was charged 2 full months despite only having gone to that god forsaken smelly gym once upon signing up. Gold’s gym does not have a customer service number or corporate help line to despite these predatory practices. They never disclosed their cancelation policy in person and hit it in their small print. How they are allowed to remain in business baffles me. Since I was unable to talk to a customer service representative and the people at the front desk of this location have absolutely no inclination to reason with customers I refused to pay. They subsequently sent me to a debt collection agency over $63.29 cents. I can’t swear on these reviews, but God knows if it were for the language I would use to describe this gym company, I would see them in hell. Never, and I mean NEVER will I recommend this gym company to anybody. Not even my worst enemy. Seriously, stay away from this gym and they shady practices. There are so many other options nearby for a better price. Let alone that the gym is always packed, smells horrible, and their staff sucks. I am considering suing the gym.

Source: Google

★ 5

Source: Google

★ 5

Great place

Source: Google

★ 4

great gym

Source: Google

★ 5

I have been going to Gold's @anderson mill for about 4 years. Always clean, plenty of equipment. I paid for a trainer for 4 months and really got allot of help and new ideas from Keith.

Source: Google

★ 4

Source: Google

★ 5

Body pump is the best workout for those who love weight lifting and hate cardio!

Source: Google

★ 4

Overall I love this gym I’ve been coming to this specific location but I bounce around between bee caves location as well. Yesterday I Left my red Swiss Army Knife on a bike near the front and someone picked it up mate thinking it was there’s I would really appreciate it if you would return it to the front desk I’m a Veteran and that Knife was given to me by my dad who passed away 3 years ago I really don’t appreciate thieves. Also if the cameras worked I’m 110% sure you’d see the guest or Member who did so.

Source: Google

★ 5

Source: Google

★ 5

What can I say! This place saved me, I can in here 270 lbs and moved at at athletic 235. You find the answers at Gold's. The staff is pleasant and very friendly. What a gift for $35 a month!

Source: Google

★ 5

Source: Google

★ 4

This place is overall pretty awesome! The staff are always welcoming and friendly. They have an ample amount of machines/equipments that are well maintained and clean. The (women’s) bathroom and sauna are also very tidy, up-to-date and clean. The music never bothers me at all because I drown it out by bringing my own earbuds or headphones. I hope they’ll offer more variety of classes like maybe Piyo or Pilates or kickboxing during the a.m. hours.

Source: Google

★ 5

Great gym with lots of equipment. Staff is above par!

Source: Google

★ 2

Really enjoy the sauna. Nice people work here, always helpful when needed. Lots of machines to choose from and other options like lightweight pvc bar, stretching area etc.

The music they blast seems maybe AI generated and is pretty dehumanizing and degrading particularly toward women (sucks if you’re a woman or not looking for pornographic material when trying to get some exercise in). Loops over and over.

If you want any peace you have to drown it out with your own headphones (if you can afford them). And that cannot be done while using the sauna/showering etc. I hope they will change this rather than just say my feedback is “invaluable”.

Source: Google

★ 5

My favorite gym in Austin, friendly staff, great machines, great vibe

Source: Google

★ 2

Average gym. No basketball court.. They decided to put a dumb cinema area in instead..

They won’t change the channels on the tvs in front of the treadmills (even if the playoffs are on..)
Terrible elevator house music on repeat. Not enough big mats for people to stretch on. All machines are out dated.

I do like how big the gym is. How friendly the staff are. Also I like how you can buy stuff at the front (protein bars, drinks, shirts, etc) and it can just go on your bill each month. Makes it easy.

Overall..

2/5

Source: Google

★ 5

I've been a Golds member since they took over World gym like 25 yrs ago. I went to the North Hollywood and Venice golds for a couple years 20 years ago and the Burnet golds a bunch here in Austin. I've been goin to the Anderson Arbor location off n on for years and I can always get in and do what I need to do. The trainers and folks at the desk, etc are friendly and seem to care about what they do and converse with me about types of workouts, supplements etc. There's a good variety of cardio equipment and kettlebells. Weights and machines too.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My first and original go to Gold's when I started back 7 years ago. 😀🤗

Source: Google

★ 5

Hermosa experiencia

Source: Google

★ 5

Source: Google

★ 5

Terrific hours excellent workout atmosphere

Source: Google

★ 5

Source: Google

★ 5

Excellent. Sauna is good

Source: Google

★ 5

awesome place!

Source: Google

★ 5

Source: Google

★ 5

Very nice gym - was traveling out of the area and they made me very welcome - super friendly staff and exceptional gym equipment and atmosphere. thanks for the opportunity in training at your place while away. Robb )

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 1

I was visiting from out of town so I bought a week pass here at Golds Gym off Anderson Lane. It’s a standard Gold’s chain gym, but the equipment here is quite old, and a lot of their machines are just plain crap and in need of replacement. For what they charge for a membership, I think they could afford some quality equipment to replace some of these aging machines.

Despite this, the staff here was extremely friendly, courteous, and helpful.

Source: Google

★ 3

The staff is really nice here! Would rate higher if their pool opened up. I've been going to this location for almost a year now and it's still closed. Nonetheless, they have a wide variety of weight and cardio machines. The cardio theater is my favorite, it's a quiet and calm place to get a run in :)

Source: Google

★ 1

Just another Gold's gym with a stuck up kid at the desk.

Source: Google

★ 5

Source: Google

★ 5

No complaints at all. Reasonable prices. Great equipment. Friendly staff.

Source: Google

★ 5

Source: Google

★ 5

I've been coming to this location for almost 4 years now I believe, and I can confidently say this gym is just plain awesome. Starting with the staff, all of them for sure but Griffin and Jacob in particular have been truly instrumental in my own progression, and in making me feel welcome, comfortable, and motivated to continue coming in.
The machines and free weight areas are both well-maintained and generally offer enough variety to be able to get in whichever muscle group you're generally trying to target (the people who say otherwise just don't have a very bright imagination). There's *maybe* a few more niche machines that not many people outside of Arnold Classic competitors might need which would be cool to have but I manage just fine.
Lastly, this is a gym that fosters good community and good people. It's a place to not only work on yourself but certainly the people here are friendly enough to get to know and you'll definitely be glad you did.
I'd give it 10 stars if I could but I guess I'll settle for 5/5

Source: Google

★ 5

Best gym so far
equipments 10/10
Staff 10/10

Source: Google

★ 5

Source: Google

★ 5

I had an intro personal training session with Devin. He was friendly, knowledgeable, and provided nutrition tips as well. Devin tailored the workout to my goals and made it a fantastic experience!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 1

I used this gym due to the convenient location for me, they had a clean facility and showers. However, I experienced an issue with billing and was being charged more than the agreed amount on my membership plan. When I brought this to their attention I was treated with extreme disrespect and felt highly judged by the lady who I had spoken with. Her name was Emily, and maybe it was on off day or maybe it was my appearance. Either way I was never able to explain anything because apparently she knew it already. Will NEVER use a golds gym again anywhere in this country. So thank you for that. Anyone considering this gym use planet fitness instead. They offer more amenities and mean it when they say it's a judgement free zone. Would have given zero stars if possible.

Source: Google

★ 5

Source: Google

★ 2

Long time gym rat. Sad to see Gold's fall apart in so many locations and ways. Anderson location is prime example of one to stay away from. Better options these days, unfortunately. Gold's has not changed with the times which leaves HUGE opportunity for other gyms. Back to the drawing board.

Source: Google

★ 4

Gold's Gym on Anderson Mill offers an impressive range of fitness options that cater to all levels of enthusiasts. It has an extensive selection of state-of-the-art equipment. From advanced ellipticals and treadmills to a range of free weights and machines. The staff, are always welcoming and the cleanliness of the gym, is generally good. There were instances where some gym members did not wipe down equipment after use - a small setback to an otherwise well-maintained gym. occasional crowded at peak hours. Gold’s Gym on Anderson Mill offers a brilliant workout space with extensive facilities, skilled staff, and a supportive community atmosphere. I would recommend this gym to anyone in the area looking for a balanced workout experience.

Source: Google

★ 5

Great clean gym. It seems like they always have a maintenance guy working on the machines. I find it cool that they make sure they get the equipment back up and running as soon as possible. The staff is great, very personable.

Source: Google

★ 5

Had a great customer see experience with the help of Matt Bustamante.

He helped me one day I was there and I was very grateful.

Great guy.

Also I love this Gold’s.

I’ve been coming here for years.

Thanks, Matt and Golds team!

Source: Google

★ 2

Why is it so dark in here ????? Y’all trying to save a couple bux on lighting?!? Fr lol skip this one it’s sleepy vibes

Source: Google

★ 5

Clean spacious, not too crowded when I went in around 2pm Another benefit about having a membership at Golds is that you have access to all their locations even overseas in Indonesia!

Source: Google

★ 1

They are extremely rude when you ask to cancel and will basically not let you cancel a membership. Basically theft or a big scam. Either way im going back to snap fitness. Golds was by far the worst experience Ive ever had

Source: Google

★ 5

Source: Google

★ 3

Friendlier than your typical gym

Source: Google

★ 5

Excellent gym and place to work ouf.

Source: Google

★ 5

Get rid of the furniture or appliance store next door and add a basketball court haha.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Beware!!! This gym charges you a $15/month to freeze your account due to extended travels or other reasons. It is ridiculous that they don’t offer a courtesy hold to their members’ account and instead charge a fee. I can only imagine what kind of hoops we have to jump through when we decide to cancel the membership.

Source: Google

★ 4

Source: Google

★ 3

The staff is great. I've liked everyone they hire. Management is constantly improving the gym and have recently added another squat/deadlift platform, better treadmills with tactile speed/incline adjustments, reverse hyper and multiple calf raise machines.

Anderson Mill's falls short compared to other Gold's such as Cypress Creek, which has many more platforms and a hotter sauna, but they are much better than Cedar Park location which has much less equipment and is, frankly, boring.

This gym gets 3 stars in comparison to other Gold's, because as it stands today it's right down the middle.

Main thing they need to do is improve the sauna. It barely gets up to 150 F and always stinks, almost as if management doesn't know or care anything about saunas and views them it an afterthought.

I'll keep working out at this location, but I do have to travel to Cypress Creek for decent heat exposure.

Source: Google

★ 5

Source: Google

★ 4

Just came back to golds after a harrowing few years at planet fitness. Actually friendly staff. Good equipment. A little cramped. Still a great gym environment.

Source: Google

★ 5

Source: Google

★ 5

Love Gold's.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I had a personal training session with Matt Bustamante. I can say he is well educated on the body. He pays attention to detail and knows how to get the muscles really going. I was very satisfied with my session.The gym itself is a Great environment with great customer service at the front desk which when you really don’t feel like going to the gym it’s welcoming and it means the world ! Great staff !

Source: Google

★ 3

Their is a locker room theif in men’s locker at this location I have been stolen from twice here a shower bag, and a par of sunglasses

Source: Google

★ 5

Matt Bustamante is the real deal! If you are looking for personal training he is extremely knowledgeable, timely, and personable. I've done weightlifting for a few years already, but I learned so much from a session with him. He knows several cues to help you get your form down so you can lift safely. Been to other gyms that did not listen to what I wanted out of personal training. Matt knew exactly what I needed and got me there.

Source: Google

★ 5

Source: Google

★ 5

Nice gym.

Source: Google

★ 4

Sigh...typical gym

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

When into gold's gym excited in buyer in heat mode ready to get a membership, one for me, my wife and daughter. And the gentleman in the front desk was condescending and look like he did not want to be there. Maybe me and my family are not good enough for gold's gym.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Love the people that come here. Friendly environment. Ppl are really helpful if you ask, including the staff. Matt Bustamante and Aimee at the front desk are super nice and will help you if you need any help woth an exercise. I come between 9pm to 11pm. Gym is generally pretty chill during these hours.

Source: Google

★ 5

Source: Google

★ 5

A very clean place to workout and shower!

Source: Google

★ 1

Golds as a whole is just going down hill. I’ve been a member since this location was built. Every year the maintenance of this place just shows the level of “they don’t care” more and more. Took away the pool, machines always broke for weeks on end, closed two location close to this one and now that traffic goes here… then get a notice saying cost of maintenance blah blah we are passing the cost on to you. Membership finally at a price that I don’t see the value anymore. God the thought of trying to cancel this membership is frightening, but after reading the email in regards to price increase the family went and got a Life Time membership. More costly, yes but not near the chaos as golds in general.

Source: Google

★ 5

Clean gym with great customer service from management to trainers to front desk associates. The only classes I’ve taken are the RPM classes (cycle) it was fun and a great calorie burn.

Source: Google

★ 5

Great place to get a sweat in!

Source: Google

★ 5

New to this location…and I feel right at home. Front desk staff are super kind. Locker room is very clean. People do a good job at racking their weights. Lots of machines and free weights. No complaints!

Source: Google

★ 4

There are 3 other Gold's locations closer to my home, but I prefer this location. Mid morning they are not crazy busy, so that's wonderful. If I want to do a heavy cardio day, I will drive to this location. The atmosphere is chill, the staff is friendly, plenty of cardio equipment...tons of treadmills. Only 4 stars bc I prefer an elliptical with incline (the Gold's closest to me does not have a single elliptical with incline) and while they have plenty of them...they are old and the exterior on most are slightly rusted. The rust doesn't affect the function of the machine...just cosmetic. :) I would only deduct half a star if I could, but I can't.

It is a great location.

Source: Google

★ 5

Love this gym. Good energy from staff, sauna is a plus, good cardio equipment, nice floor plan, good weights, cardio cinema is cool setup. I will continue referring friends to this location.

Matthew Bustamante is my favorite trainer here and has a way of being helpful and making workouts fun and productive. They have several good trainers. The managers are awesome and friendly.

Source: Google

★ 5

My favorite gym in Austin . The front desk always makes you feel welcomed and are genuine towards you and ask how you are . No one makes you feel bad about yourself and the gym goers are super sweet and always want to help you . No one will hit on you or stalk you . Some equipment is a bit dated but still prefer this gym to the newer one in Pflugerville.

Source: Google

★ 5

Not as busy as other Gold’s even 8am and 5pm!
Friendly present front desk staff.
Good selection of weights especially machines. Also free weights.
>Could use more lifting platforms.< (Has 1 Oly./deadlift/squat platform, 2 smith machines, 1 multi-purpose short rack and 2 small set-safety bar squat racks.)

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Is a clean gym, not as crowded as other golds locations. Only used treadmill tonight, all seemed to be working.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Flippin fantastic

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Honestly this is my favorite gold's gym by far.. I have several others closer to my house but I drive the extra few min to come here!!! Perfect layout.. and even when it's busy it's not horrible..

Source: Google

★ 4

Source: Google

★ 4

It is not a big Gym but is a good size, rest/break rooms could kept cleaner, but it is like other golds gyms.

Staff are always kind and nice!

Source: Google

★ 4

I like this Gold's gym. It doesn't have a lot of classes or organized group exercise, but it has the equipment I need, and it is clean and in good working order.
At 25dollars a month, no contact, it meets my needs and is inexpensive.
They do offer private trainers for a price, but I don't use that service.

Source: Google

★ 5

Great gym, wish there was a little bit more variety in the machines, but for the space they have, and the options they offer, there's more than enough for the basics, and a great workout.

Source: Google

★ 5

Great, clean equipment selection.
People are gracious when the gym gets crowded. Management is terrific - equipment issues are dealt with swiftly and the atmosphere, top-down, is consistently attentive and friendly.

Source: Google

★ 5

Source: Google

★ 5

Great personal and trainers!!

Source: Google

★ 4

Clean, big and lots of equipment. Staff have always been friendly. 4 stars because they've started charging extra fornl spin classes, which are not included in the standard membership

Source: Google

★ 3

No sauna ? 😢

Source: Google

★ 5

Source: Google

★ 5

Legit. Has all the machines, both hammer and cable style. A wide variety of benches and squat racks. 3 sets of dumbbells, low to heavyweight kettlebells. Large, clean locker rooms and bathrooms. Respectful crowd. Can get super busy on Mondays but most other days you can find your machine or weights without much of a wait, if any at all. Close to the widest variety of machines and equipment I've seen at a gym with double sets of the more commonly used equipment.

Source: Google

★ 2

Wanted to love this gym. It's clean, beautiful, spacious! Brittany, the body balance instructor is fantastic. Needed a new home when my Burnet 183 location closed. I use a 35# bar which has always been available at other gyms I worked at. I called ahead and a female told me they had one. When I arrived a female couldn't locate it or had any idea about it. Ok. I went to the power rack to squat and some rude jerk wanted me to move it along! He asked how many sets I had like that is the rudest gym etiquette EVER! You just wait your turn! He conveyed to me I was holding on to the equipment and that was a no no in this community. He had no idea how long I had been there but he felt entitled to give me attitude so I gave him what for. This is an overall unfriendly gym. When I went to the front and told the woman she claimed, 'That's not one of our regular members.' Really? How would you know who it was?! I have found a friendly Gold's that ordered a 35# bar for me and that is where I will work out. What a shame.

Source: Google

★ 5

Had to start going here because my home gym of Golds Austin North ended up closing but I am glad that I did. It’s a great place to workout and the people that work here are nice. They have all the equipment that you need for a workout and everything is always clean. No complaints, only good things that I have experienced so far. Keep up the great work.

Source: Google

★ 1

DO NOT DO BUSINESS WITH GOLDS! I called to cancel my membership. A few months later, I received a call from the gym saying I'm behind on my payment. I told them again, I cancelled my membership. Now I'm receiving repeated debt collection calls for a $90 bill. I'm not sure what their angle is and why they're harassing me but it seems so scammy! DO NOT DO BUSINESS WITH THEM!

Source: Google

★ 1

I asked when sauna going to be fixed to front des. They tell if I don't like it go to another gym..real nice. Let's see you took away pool and now no sauna. Then garbage customer service. What kind of nonsense is this? A business that wants to chase away customers because they don't care as long as the people who pay and don't show are your Corée business model.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Large open gym with well maintained floor, machines and weights. Also includes a pool, cardio cinema and group fitness room.

Source: Google

★ 5

Great gym and they listen to complaints

Source: Google

★ 1

Unprofessional staff. A man Allen has instigated conflict between my boyfriend and I, and another couple over a squat rack. SQUAT RACK!? Bro, the gym is a place to work out whenever you please, for however long you please. We already politely told the couple that we just started working out on the squat rack, and they decided to tell Allen, one of the employees here, to tell us to get off the squat rack because they didn't like waiting. Then Allen proceeded to harass my boyfriend who was resting between sets to get off the squat rack, and would not leave. I then decided to pull two other staff members to resolve the issue, and they told Allen to leave us alone. Even AFTER they told Allen to leave, he came back and scoffed at my boyfriend for no reason while he was in the middle of his set. The situation continued even while the couple was leaving, and Allen was laughing as they continued to complain to him, instead of acting like adults and talking to me directly. Allen was no help, and was completely unprofessional in how he handled the situation.

Source: Google

★ 5

Nice, don't get bothered.

Source: Google

★ 5

Best front desk ATX

Source: Google

★ 5

Hands down the BEST gym I’ve been to yet. Needed a solid personal trainer to learn how to work out more effectively and was recommended to Jacob! 12/10 trainer by far. He has the expertise to make you actually enjoy the workout with funny conversations but make sure you’re getting the absolute MOST out of your training time together. Been working out with him 4 times a week for almost 3 months and I’ve lost 15 pounds, gained ALOT of muscle, and actually have an idea what I’m supposed to do while I’m in there 😂 HIGHLY recommend hiring him.

Front desk staff are awesome as well! Emily is super nice and welcoming every time I’ve been in and puts you in a good mood the minute you walk in! John was the first person I met at the gym and he remembers every detail of our conversations and checks up on our progress which is awesome.

Not TOO busy of a location so you don’t have to fight for a machine or a squat rack but genuinely a great place to workout in I highly recommend it

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Really good gym with lots of equipment to work with. Friendly staff and decent crowd cleaning equip after workout.

Source: Google

★ 5

Brittany always delivers a great body pump class!!

Source: Google

★ 4

Honestly cleanest in the area but Wayne rooms need some repair

Source: Google

★ 1

Update yet again: still trying to charge my card. Contacted the manager who still hasn't emailed me back.

Update: Still trying to charge my card ever single day without fail. Wrote an email to the manager who never emailed back.

I haven't used their services in a year and they're still trying to charge me. Now I'm no longer in the area and their company is threatening to send my bill to collections. Well I'm sorry I won't be paying for services that weren't rendered.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

This is a good no-nonsense gym. I don’t go during peak hours but it stays steadily busy. Good equipment- plenty of cardio options - and a variety of lifting options. I also like the Body Pump class. If you want to use weights and don’t know what to do, start here.

Source: Google

★ 4

Good gym

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Gold's gym employee, Emily Webb, was very. Fhelpful

Source: Google

★ 5

Fantastic gym for its price. Staff are very welcoming and gym-goers are good. There are some "younger" lifters who don't really have the gym etiquette I'd like (re-racking, etc), but overall, great gym, especially for the cost.

Source: Google

★ 5

Source: Google

★ 4

Friendly and helpful staff. Clean. Plenty of room to workout and walk around without bumping into another. I wish the pricing was a bit lower for bottom tier. I came here on a free trial which was a nice perk. The only thing that deterred me was price but I would definitely visit again!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I like this Golds Gym. It gets busy from 5pm-7pm. Best time do go in mid morning. Staff is friendly

Source: Google

★ 4

Source: Google

★ 5

Blanca was very nice and courteous at the front desk. The equipment is awesome and the gym is very clean

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Friendly with no judgement or pressure.

Source: Google

★ 5

This location has been very pleasant. So far all the equipment seems to be in great shape and the atmosphere is very welcoming. I usually go to the highland location but have been coming to this one more. I see some negative reviews on here but they are misleading mostly from what I've read so far. Also the staff here has always been helpful and professional with me.

Source: Google

★ 5

Source: Google

★ 5

Very clean, and lots of gym equipment

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

PLEASE AVOID THIS GYM LOCATION

I would have given ZERO stars if it is an options.

This is the worst gym location I have ever visited. They just know how to get money out of their customer’s pocket. Horrible staff and absolutely no professionalism.

I had to cancel the gym membership as moving out of town. Reached out over an email and theh said there is 30 days written jotice even though they advertise “NO COMMITMENT”. I did that and cancelled the membership.

After few days, I contacted the facility about the false charge on my account. I figured the card in file was wrong and they never updated it. Anyway I had to pay $20 extra. And i sent them email back saying “rescind the membership”. But after that email they reinstate the membership. I think they should take english classes, as they can not tell difference between rescind the membership and rescind the cancellation request.

The branch manager won’t attend any phone calls as she knew it was her mistake and willingly avoid phone calls and ask some other front desk staff to ignore my conversation. When called the customer service number, they said you need to contact branch manager.

This is worst service I ever had. I would recommend please avoid this location, they are just hungry for money. On top of it, the equipments are rustic and not cleaned at all.

Source: Google

★ 5

Source: Google

★ 5

My son and I toured a few gyms before joining. This was definitely the friendliest and most helpful - thanks to Jacob!

Source: Google

★ 3

Source: Google

★ 3

Usually busy around 5pm till 8pm

Source: Google