★ 1

I’m new in town and wanted to check out the gym. I paid for parking and showed up in jeans and sneakers (clearly there to just see the place). I was told that I couldn’t look around without buying a day pass because the manager wasn’t there to give me a tour.

This level of customer service isn’t worth considering. Find yourself a gym that’ll give you a few minutes of their time or allow you to walk through.

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★ 1

They will auto charge you $20 if a payment fails if for example because a credit card expired. No warning, no opportunity to provide an alternative form of payment.

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★ 3

Great gym that is well maintained with lots of machines, dumbbells and a room with lifting mats. There is only one lifting platform weirdly for a gym of this size.

Unfortunately while here somebody pried open my locker which was locked with a padlock and stole the cash deep in my backpack. Thank God they left my laptop. Your things are not safe here, so don't bring any valuables.

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★ 2

Some of the front desk people are awesome, manager with the mustache is rude and has a bad attitude. Showers suck

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★ 5

FINALLY!!! i’ve been going to this gym for years and they finally changed the faucet handles to normal ones instead of those stupid little push handles that shut off immediately. they have these handles and the westlake golds and i’m so happy they finally changed to these i hope all the golds gyms have these. its honestly the little things that have a big impact.

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★ 1

It's getting worse and worse. I don't know why you allow people to be on their phones for so long, blocking the equipment. I reported it to a "trainer" and he didn't care. Like everyone else, I pay a monthly fee and I can't even use the equipment.
Edit: that it wouldn't be a bad idea to have a sign politely asking people not to block the equipment if they weren't using them

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★ 1

I’ve been a member of this gym on 6th Street in Austin for over two years, and I have generally enjoyed my time there. However, I recently had a confusing and uncomfortable interaction regarding their gender-neutral bathroom. An employee approached me and insisted that the bathroom was for employees only, even though there were no signs indicating this. It’s also been used by other individuals, including members of the local police department. I’m not sure why I was singled out, but it was quite upsetting. I would have no problem using the men’s locker room if it was kept clean but the shower almost always smell like urine. I hope the management can clarify their bathroom policy to ensure all members feel welcome and respected.

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★ 5

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★ 5

Bryan up front was so kind, and gave the best tour of the gym. I loved how the stairs led to what was a very cool downstairs gym with so many machines and options to choose from. I came on a Saturday and it closes at 9, I wish it was open longer! Would definitely recommend!

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★ 5

Awesome gym. I worked out there three days in a row during my trip to Austin last week—excellent equipment and super friendly staff.

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★ 5

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★ 4

Nice space, but old machines

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★ 5

SUCH A FANTASTIIC PLACE TO VISIT

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★ 5

Good gym with friendly staff

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★ 5

Dropped in here while in town for a day, super nice gym.

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★ 5

Evan and his team are great

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★ 5

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★ 5

I travel a lot for work and this is one of my favorite gyms in the US. I love the open multi-floor layout, all the equipment is solid and just what you need, and the people are great. I'm not much of a talker and even I know a lot of people's names now just from how friendly and nice everyone is. A lot of people who workout here have been doing it a while and are very nice and don't mind helping you out or giving you some advice if you ask for it. It's very motivating being around other people who are already really good at something you're wanting to get better at yourself, especially when they're cool and friendly.
Speaking of that, the staff here is awesome. Casey has made me feel welcome and helped me out since day one (been here about a month and a half now), and if you ever get the chance to check this place out definitely go up to the front desk and ask if Mykrin "Mike" can schedule you a starter training session. I just started doing it and the difference is huge. Mykrin is super-personable and friendly, really knows his stuff, and will show you how to get exactly where you're wanting to be. If you're new or have been going to gyms on your own for a while like me, checking out a trainer is definitely the way to go: having an expert right there telling you what steps to take and helping you through it is exactly what I wish I had been doing from the beginning. I have one more day here before I'm back to travelling, but I really wish I could stay in Austin a little while longer just for this gym. Hopefully I'll be back, been a great experience

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★ 5

Pretty solid gym. Standard gold's gym equipment, though they do have 2 free-motion cable machines. I go in the afternoon and it's pretty quiet, I almost never have to wait for equipment. Cleaning staff is really good. The GM is pretty friendly, he even gave me some tips on my bench.

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★ 5

Great staff, location, and atmosphere. All the equipment and facilities you could possibly need. Other members are very nice as well.

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★ 2

Staff was wonderful, but wow is this the worst commercial gym I’ve been to in my two decade journey of attempting to out train poor nutrition.

It’s crowded, there’s no women, the floor layout is so confused it looks like a background or something out of Inception

But it’s the only thing by my work so they got me.

We are living in the era of the home gym guys

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★ 3

Incompetent. I had been a member for over a year, parking in the Littlefield Garage and no one told me until recently that parking costs an extra $15 per month! Billing is greedy, as expected, with a 30 day "cancelation notice" so that they can bill you one more time before you are able to cancel membership. And lastly, the staff here arent very friendly. They seem like they don't want to be there at all.

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★ 3

Used to be the best gym in town for guys, despite the homeless outside.

They cleaned that up with security.

Then they lowered the temperature on the sauna. It’s barely enough to get a real full body response.

Everything else is still here. You won’t make friends, but there are weights and bikes.

Personally, after the sauna got turned down, it’s time to look elsewhere.

:/

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★ 4

Good gym in a tough place in downtown. Depending on when you go, like most gyms, it can be very busy. But it has everything you need!

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★ 2

It’s an ok gym, nothin special. Men’s bathroom reeks, I’ve been going nearly everyday and it smells just a bad each time. The equipment is solid but most is older, the treadmills are ancient and half of them are out of service.

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★ 5

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★ 5

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★ 5

Ethan Escobar is the best personal trainer I've ever had! Highly recommend this gym and trainer

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★ 1

Got full day pass for free online and on the enterance I got 27dollars charge

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★ 5

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★ 5

Best gym I’ve been since being back in America 🇺🇸 super equipment and staff.

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★ 5

I’m honestly surprised by some of the low reviews—this Gold’s Gym location is solid. The team that signed me up was fantastic (wish I remembered their names!) and super helpful from the start.

The gym itself is huge, clean—not just “clean for a gym,” but actually clean—and packed with equipment. There’s a full cardio cinema, tons of machines and free weights, and everything is well-maintained. One of the nicer surprises? People actually re-rack their weights here.

I’ve been going around 9am when it’s nearly empty, which is perfect. I’ve heard it gets crowded after 4:30pm, so plan accordingly. The layout has multiple tiers and can feel like a bit of a maze at first, but after a couple of visits it’s easy to navigate—and staff were super kind in pointing me in the right direction.

Also love the mix of people here—variety of ages and fitness levels. Overall, it’s been a great experience and definitely better than the current rating suggests.

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★ 5

It's one of the cleanest, most well organized chain gyms I've been to. Everyone puts back their weights, and all the equipment is well maintained. Locker rooms were clean. Had all the standard free weights, cable machines, and weight machines you find in most gyms as well as a stretch area with some kettle bells and medicine balls.

I was visiting Austin on vacation and paid $60 for a one week pass. Pretty good deal, I would say.

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★ 5

The staff at Golds Gym, downtown Austin, were not only professional, but very accommodating to all my questions and needs. I highly recommend it!

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★ 2

Does not open at 7am on sundays not sure when it does open but stood around outside for 20 mins w mentally insane homeless ppl everywhere it was very unsafe

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★ 5

Staff is awesome and informative, Mykrin(Personal Trainer) who works there dropped some good pointers on health and fitness! Definitely give that guy some more attention. A lot of employers overlook certain things, so take care of your staff... especially those who make the company look good. Cassidy Leftwich and Orlando Trevino are awesome, above and beyond, with extraordinary customer service 💪🔥

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★ 5

The manager Cory and front desk staff are really nice and professional. The gym is clean and all the members I was around were respectful. They have an Olympic lifting room that's separate and is my fav spot.

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★ 4

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★ 3

Coming from the Gold’s gyms in Houston to this one was definitely a night and day difference. The machines are definitely pretty old, dirty (couldn’t clean them because most of the cleaning stations were empty) and a good amount of them were out of order. But they do have a good selection of equipment which I appreciate.

If they got the upgrade like all of the locations in Houston this gym would be AMAZING!

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★ 5

Great gym to work out if you are traveling. Bought a week pass and was very satisfied. Great modern equipment and clean gym. Very spacious with good lighting. Didn't feel to crowd either in the morning or late evening . Front desk very friendly and helpful.

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★ 4

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★ 5

A nice facility with just about any machine free weights or exercise equipment you would need. Mike at the front desk is a rockstar. Always reach me by name as a friendly demeanor positive attitude and always make sure everything is in order.

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★ 5

Great gym with lots of areas and free weights.
Manager very helpful and friendly.

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★ 5

We do like this golds gym, it does get busy but there are plenty of slow times during the day, so that's when we go.
Front desk peeps are awesome!

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★ 2

The gym itself isn’t bad but managements a joke. I called earlier to see the gym for the first time and I think I spoke to the manager who was pretty helpful. He told me to come in, get my parking validated and take a tour. But when I got in, the staff did not want to help me at all. They initially refused to validate my parking despite me saying the manager, who I name dropped, explicitly told me they would. After 3 different ways of saying the same thing they finally did. I did a quick tour and asked the guy about any extra amenities they offered. Dude was absolutely clueless and could tell he didn’t give two shits about my interest. Will not be coming back

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★ 5

Sauna, showers, lockers great exercise areas

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★ 1

Was getting billed for months after cancelling my membership and was threatened with legal action.
I cancelled my membership on May 9, 2024. I was getting billed 2 months after that, so I blocked payment with my credit card. I called them in September, I was told it would be taken care of, but it wasn't. I kept getting billing email even until Oct 27, when I was threatened with legal action. To prevent any trouble, I paid it, but want to let others know this can happen if you join this gym and decide to terminate the membership.

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★ 1

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★ 5

Member since 2019 - live nearby and go regularly. Management changes that happened this year (2024) took my rating from a 1-star to a 5-star; so much better.
Only complaint is still the crowdedness, with the lack of downtown gyms. Must go at very odd hours (2pm, 9pm) to use any equipment I actually want, or spend an extra hour standing around waiting.

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★ 5

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★ 5

5 stars for Andrew behind the desk. Best in the biz.

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★ 5

Nick at the front desk was awesome—super helpful and gave a great tour for a first time guest!

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★ 1

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★ 4

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★ 1

I was minding my own business practicing my bodybuilding posing routine in the mirror off to the side when the gm approached me and told
Me I couldn’t have my shirt off in the gym… they literally have pictures of guys with their shirts off on the walls. And the women there (not that I care) were in basically booty shorts and a sports bra and that’s ok… they also said they have a no recording policy so I wasn’t aloud to record my routine to watch it back or record any of my lifts to send to my coach.

Needles to say I won’t be back… they should rename their gym planet fitness. Ironic for a gym that was made famous by bodybuilders to be so anti bodybuilding.

I totally didn’t take this picture I uploaded from their wall by the drinking fountain with guys shirt off while training.

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★ 5

I've been attending Michael's BodyPump class at Gold's Gym in downtown Austin Saturday mornings at 9am. Michael is an exceptional instructor who truly knows how to keep the energy up and the motivation high, even when the workout gets tough. He consistently challenges us while ensuring that everyone, regardless of fitness level, feels included and supported. His attention to form and technique has helped me improve significantly over time. If you're looking for a top-notch group fitness experience, come join us at Michael's BodyPump class. I highly recommend it!

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★ 5

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★ 2

Was working out in the gold fit room place, and I went to grab a kettlebell and almost touched a dead roach. I later found a live one in the men's restroom, disgusting poor cleanliness at this gym and would not purchase snacks here, other than that the front desk staff was friendly.

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★ 5

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★ 4

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★ 5

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★ 5

We just wanted to buy something but, their wifi was down so the manager was kind enough to show us around and answer all our work out questions.

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★ 5

Amazing gym, has all the facilities. Reception is professional, in particular Cassidy. I am new, she helped me really well to get started. Great experience!

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★ 4

I go to this gym nearly daily.

Pros
TLDR- Great gym at a reasonable rate.

Great use of space the multi-level is well designed. Modern.

Equipment is good and has everything you need to get a great workout.

3 squat racks, a dead lift(3) area, 2 Smith machines, plenty of free weight well past 100, t bar.

All staff is friendly and greet and say goodbye every time.

Clean and the lady/guy who cleans does great job.

You can park on 6th until 7 and after except Thursday-Saturday.

Security helps with sketchy people thanks for hiring them.

One of the only golds that doesn't BLAST house music. Thank you 97% of people have head phones.

People there keep to themselves.

Cons
4-8 Monday-Thursday is super busy.

Only 1 pek dek machine which is one of the most popular machines.

They could easily move the curl machine to the area near the bench/ assisted row in front of the smith machine. Then push the assisted dip/pull up forward and there's space for another pek dek machine. That's really what this gym is lacking compared to the other golds.

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★ 5

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★ 3

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★ 5

Very good and abundant equipment, friendly service

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★ 3

The layout and location of this Gold’s are great but the amenities are lacking compared to locations in SA & other major cities. It has secure indoor bike parking, easy access to downtown locations/transit, and a friendly staff.
From a downtown location however, it would be nice to have a steam room, adequate water pressure, consistent hot water, more complete shower amenities (it just had basic soap and other comparable gyms carry better quality shampoo, conditioner, hair styling products, razors, shaving cream, etc.) and have more thorough cleaning- the sauna is grimy from people wearing shoes into it but it seems to just get sanitized instead of scrubbed clean with soap and water. Good bones and nice staff but lacking investment.

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★ 5

Jasmine was amazing. Lockers doesn't smell bad. I got a good pump.

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★ 5

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★ 4

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★ 5

Amazing staff and very friendly when I was entering as a guest

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★ 5

Great gym with lots of kettlebells; nice staff; good pricing on the 24-hour passes!

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★ 1

I sent an email to cancel my membership that they ignored and then sent me to collections. I wouldn’t sign up for a place that doesn’t make it easy to cancel. It’s bad business

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★ 4

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★ 1

Men’s locker room smells SO BAD. My god, never smelled a restroom/lockeroom more foul. It smelled SOUR, my poor nostrils are still recovering. Have they heard of an air purifier? Perhaps Jesus? Not even he can help that HORRID smell, send help.

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★ 5

Very friendly staff, easy sign up, excellent equipment! Demetri and Andrew are the GOATs, love them, wonderful trainer and staff.

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★ 5

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★ 5

Love this gym I’m visiting Austin . Staff is always nice

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★ 5

I’m pretty surprised that this gym has rough reviews. I don’t live in the area and I came in for a guest pass I was greeted by a jacked gentleman who was really respectful and nice. I have an extensive background in powerlifting and strength and conditioning and I am used to facilities that are very well equipped first off. This gym was perfect for what it is. It’s not cramped like some people say, it’s extremely well equipped and the layout makes a lot of sense for the amount of space the gym has. If you’re looking for something large like many gyms in Texas are, if you just look at it from the outside this obviously isn’t huge so some of these reviews don’t make a lot of sense. I like the aesthetics and the lighting of the whole place, the main basement area gives an old school golds gym vibe while being really clean. It could use maybe one more squat rack but the machines from what I saw were really well equipped they had plenty of dumbbells and barbells and plates. The bathroom was clean the sauna was nice. Everything was nice and exactly what I would be expecting from a golds gym.

If you’re expecting a warehouse gym that’s HUGE with tons of space this isn’t it. This is a nice convenient gym that’s well equipped for people who are serious at lifting or just beginning. For what it’s worth I saw a personal trainer from the gym doing a pretty good job at training her client which you don’t see often at big corporations.

Honestly I would go as far to say as some of these reviews just aren’t true and if by chance you DID have a bad experience here - coming from someone who’s been at top gyms all over the country and especially where I’m from in New York give this place another chance. I had a surprisingly GREAT workout. I met the general manager Mike he was super duper nice along with another gentleman. I really have no complaints only nice stuff to say.

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★ 5

I go in the mornings between 2 to 3 days a week. The facility is fine. Andrew at the front desk is great. I’m amazed at how many names he knows, and he makes people feel..

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★ 5

Mike was super helpful showing us around, one of the cleanest gyms and most value per fee I’ve ever seen throughout, compared to Europe at least! Amazing treatment by Mike, the Manager!

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★ 5

Super nice location and super nice and professional stuff! Highly recommend PT with William "Mike" a longevity expert at this location!
Modern equipment, sauna, nice and clean. Great place to train in DT Austin! 👍❤️☺️

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★ 2

25$ plus tax for a small gym for a day pass is not worth it, especially when you don't feel welcome (short young blond guy who was rolling his eyes whenever I was talking to him) and that they can't even print you an invoice or send by email. Will take my business elsewhere.

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★ 5

Unsure how anyone can give this place a 1 star review unless they're extremely very bothered people.

This place is great. Literally the nicest staff at any gym i've ever been to. The front desk people are incredible.

Whoever is managing this place has done a great job of hiring really great people.

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★ 1

This gym has really gone downhill since they started new management. They didn't cancel my membership when they raised the rates when I contacted VIA email. They kept trying to collect more money every month after I communicated email and the phone call I received the girl seems like she never work in a secretary/office setting. I didn't sign up for a fake "premier gym" at the time, to just have my rates increased after I signed up with some sort of trap it seems now. MY WARM UP shouldn't be fighting the homeless every morning. You want me to pay more for the BLANDEST GYM IN AUSTIN TEXAS how unprofessional corporate greed. This gym has no community and no love. Best of luck. Lawyers keep calling about $156 for a gym I haven't been to in like 4 months and they keep calling other people in Austin. I wish the best for this homeless shelter of gym. RIP BUFALLO BILLARDS.

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★ 1

The worst location of em all folks. Cramped, smelly and with ZERO parking. No wonder they stopped charging extra for this location, it’s a garbage can mess

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★ 5

I’ve been going here for about three years now and the staff at the front desk is always friendly - great way to start the day. The gym itself is a different and cool layout with lots of varying machinery. Not the biggest Gold’s ever but they make the equipment they have with the space that there is.
This gym also features an add-on for parking that’s $15ish and makes access so much easier than parking on the street.
Thanks for all that y’all do!

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★ 4

Very convenient location

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★ 3

Was informed the monthly membership was $40/mo with no hidden fees verbally when I signed up which is not true, there is an annual fee (even if you’re monthly) that’s more than your monthly due.

GM called me after this review, he assured the team would be reminded about the topic to properly convey the contract details to new sign-ups.

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★ 5

Amazing experience. As a new resident of Austin, I was afraid of not finding a proper gym, but this gym has been great since I started. All equipment you need, affordable rates, doesn’t get crazy packed, and great staff, specially Jeff that shows kindness and willingness to help everytime. I truly recommend it to anybody, specially since is difficult to find a gym that doesn’t give you difficulties with their plans (policies) or equipment or anything in general.

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★ 3

There aren’t any water bottle refill stations, the paper towel dispensers in the men’s restroom are constantly empty or broken, and there’s just a trickle of water in the shower, but otherwise a good gym. Could use more squat racks tho.

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★ 5

Walked over from the Marriott downtown and was able to get a regular workout in. Equipment is good and locker room facilities are great. I will be using this gym whenever I'm in downtown Austin.

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★ 5

Love this gym, the staff is always so helpful , it’s never too crowded AND I absolutely love that they have a dedicated powerlifting room

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★ 5

5 Stars for Andrew. This morning was the first time since he started I didn't see him and was worried he had moved on, luckily that wasn't the case.

I have been coming to this location for about 2 years and prior to signing up had read some criticism on the layout and parking issues; neither are a concern for me personally. I did have some issues with this location, but after a change in management in 2023 things have turned around, the best change being Andrew.

I use to show up just before the doors open at 5, and many times a crowd formed outside waiting until 5:10, 5:15, 5:30 for the doors to open, but that hasn't happened since Andrew started opening. I pay for towel service, and every three days or so I would be told they had none, or they were being washed. I haven't experienced that at all after the change in management. There use to be issues with the showers - broken handles, water only trickling out - and they would go days and days without being repaired. The last time there was a issue with the showers, Andrew was notified and the next morning all the shower heads were replaced. It only took a week or so for Andrew to greet me by name as soon as I walk through the door and when I leave. It is hard to be cheerful at 5 am, but Andrew is completely squared away.

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★ 4

This location has the hottest sauna. Lots of room. Friendly employees. Love this location!

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★ 3

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★ 5

Been coming here for about 3-4 months now and it’s always packed but can’t complain. The variety of equipment provided is very much worth it

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★ 4

Not bad for a downtown gym. Better than Lifetime for sure.

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★ 5

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★ 5

Birkaç haftadır öğle yemeği saatlerimde Ariana'nın yoga derslerine katılma zevkini yaşadım ve bunların haftamın en önemli anları haline geldiğini rahatlıkla söyleyebilirim. . Dersleri, meydan okuma ve rahatlama arasında mükemmel bir denge kuruyor ve kendimi merkezde ve huzur içinde hissederken sınırlarımı zorlamama olanak tanıyor. bu öğle yemeği seansları benim haftalık kaçışım haline geldi; işin stresinden uzaklaşıp kendimle yeniden bağlantı kurabildiğim bir zaman. Ariana'nın dersi bir yoga seansından daha fazlasıdır; yoğun programımın ortasında sıfırlanmamı ve denge bulmamı sağlayan bir sığınak... Thanks coach Ariana!

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★ 5

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★ 5

During my visit to Omni Hotel Austin, I received an email stating their fitness center is under construction. This left me with wondering, how I was going to get to my other nationwide gym over 3 miles away? To my surprise, the Front Desk at the Omni Hotel let me know we had access to Gold's Gym down the street. Having never set foot in a Gold's Gym, I was pleasantly surprised by the energy and charisma, Andrew Wilson, had at the Front Desk, greeting people as they came and went.
My first thought was man this dude loves his job and the people who come in. I came in 4 days last week and every time, Andrew, greeted me with high level service. Upon my second visit, Andrew, already knew my name. And by the last day, I wanted to call your gym, my new gym.

Thank you again to Andrew for his exceptional service, his love for fitness and the clients at Gold's Gym - Austin. His service should be highlighted, recognized and if I may rewarded. Please feel free to share this with Andrew and the rest of your team.

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★ 4

This is a great location downtown! It’s a bit smaller than others, but makes up for it with a selection of newer and nice equipment.

The parking is a bit of an issue if driving in. Here’s the breakdown as of this review: you can pay $15 for a monthly pass that lets you park in the garage attached for 2 hours, or find street parking. Street parking is free after 6pm on Mon/Tues only. Otherwise it’s about $2/hr iirc

The garage is $2 every 20 min. So you’re better off finding street parking if you’re not wanting to get the pass

The parking is in no way a deal breaker, but something to be mindful of. Other golds gyms/gyms I’ve been to have provided FREE validation parking for 1.5-2hrs, even in downtown areas, so it’s not the best either

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★ 5

Awesome gym at a solid price, great staff, absolutely no complains!

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★ 1

Solo pase por fuera, esta dentro de un estacionamiento publico

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★ 5

This gym is so cool. Incredibly friendly staff.

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★ 1

Of all the gyms, I don't like very few old and rusty machines. It should be the best since it is in the center but it is the opposite.

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★ 5

Excellent front desk staff, nice clean gym, awesome hours and super convenient!

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★ 4

Nice place to work out only visit once for first time, good looking people, and we expend over &200.00 dollars in merchandise we like Gold’s Gym, wish we have one near Katy

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★ 4

Great facility people plaeasant

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★ 5

Great spot. Front desk employee, Demetri, was exceptionally helpful and knowledgeable.

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★ 5

I have had the pleasure of attending Ariana's yoga classes during my lunch hours for several weeks now, and I can confidently say that they have become the highlight of my week. . Her classes are a perfect balance of challenge and relaxation, allowing me to push my boundaries while still feeling centered and at peace. these lunch-hour sessions have become my weekly escape, a time when I can disconnect from the stresses of work and reconnect with myself. Ariana's class is more than just a yoga session; it's a sanctuary that allows me to reset and find balance in the midst of my busy schedule...Love you Ariana!

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★ 1

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★ 5

Friendly staff and all the equipment I needed!

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★ 5

Staff was super friendly. Lockers and showers are clean. Cool space with good selection of equipment.

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★ 1

Scammers

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★ 1

Payment system is antiquated. And they do not accept cash. If you have a foreign credit card or a card that requires a chip reader do not bother trying here. Uber out to anytime fitness instead.

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★ 5

Awesome facility. Very clean, great equipment, and it has a cool layout. Demetri is very personable and passionate about fitness.

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★ 2

Management could use improvement. The manager told me I couldn’t leave anything in a locker overnight because other people need them. Meanwhile you look around and there is 50 unoccupied lockers. The guy is new and going a little overboard in my opinion.

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★ 5

I do leave reviews often, but this gym deserves one. Easy parking option for downtown, it’s very clean, friendly staff and great range of equipment!

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★ 5

Great gym with amazing staff! This has been my first attempt to get in shape after 10+ years of inactivity. I signed up for personal training with McKay Stewart and cannot recommend him enough. He took what was a daunting experience and turned it into something I now look forward to. He's highly knowledgeable, patient, accommodating and was able to work around pre-existing injuries masterfully. If you are considering personal training, do yourself a favor and speak to McKay.

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★ 4

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★ 1

Level 3 - I was told otherwise by employee over the phone. They wasted my time going downtown and finding parking for nothing.

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★ 4

A good and well equipped gym with a weird layout. But it gets the job done.

Fairly expensive day passes.

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★ 5

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★ 1

I cancelled my membership and they kept charging my account and then sent $100 to collections...
Stay classy Gold's.

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★ 4

I’ve been coming here for four years.

Only big box in town with a decent sauna! Cheerful staff.

You have to play the timing game due to lack of space.

The transient population around the doors has increased over the years. Things like half clothed, sidewalk sleeping, and screaming at nothing on your walk into the gym is common. There doesn’t seem to be an objective protocol in place by staff for solving this issue. Leaving the solution up to people at the front desk, probably not getting paid enough to feel the agency to handle the situations that regularly occur.

Overall, the issues are worth it. One can always dream of the perfect combination of equipment, space, security, convenience, and affordability.

Source: Google

★ 5

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★ 5

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★ 5

Fantastic space in DT workouts especially if you’re on your lunch break! Claire is a fantastic trainer and really walked me through a good routine designed just for me and my schedule!

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★ 5

McCay is a trainer with extreme focus and attentive to the needs of his clients. We trained for weeks, it was a fantastic shock to the body, activating muscle fibers that had not been used in a long time. He also implemented a nutrition plan to adhere to the workouts we were doing! I’ve played sports my entire life and I’m always in search of the most intense lifting and cardiovascular challenges, McCays workout routines were those of pro-athletes!!!

Source: Google

★ 5

Great gym.
But the best thing about this gym is one of the trainers, Mackay.
I had been working out for a decade but had plateaued in my strength and size. I was getting bored of working out and wondering what the point was until I started working with him. He showed me how to gain size and get stronger by teaching me about nutrition, new exercises but also how to train differently to get results. I've gained 5lbs in 2 months working with him (and if I had followed his nutrition advice more closely it definitely would have been more) and I was only 135lbs to begin with. If you are a skinny guy in Austin looking to get to the next level than Mackay is your guy.

Source: Google

★ 5

This gym is good especially for its price. It’s got everything you need to get a good workout in and the staff are great. The personal training staff is also great. I’ve been lifting for a few years and have reached a point where I plateau often in the more traditional lifts but after a few workouts with McKay, one the trainers, I’ve PRd multiple times and have been able to make my workouts more fun and beneficial.

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★ 5

Great gym in a great location! They gave me a free training session with Claire Allen. I like to work out by myself usually, but I enjoyed it so much I bought more! Definitely recommend this place

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★ 5

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★ 1

No hot water for months now

EDIT: Can confirm it was fixed after review was left.

Edit#2: now there's dogs being bathed in the showers. Cancelled my membership. Can't take it anymore. Absolutely filthy place.

Source: Google

★ 5

It's an amazing space, not to be judged by the sidewalk appearance. It's got space, the best equipment AND, CLEAN.

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★ 5

Great gym! Just the cleanest and best equipment that any Golds I’ve been to! Very nice parking options as it’s downtown! Staff is helpful and very glad the location is still open and going strong

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★ 1

Bad service on the desk front

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★ 5

I’ve had a great experience here, plenty of machines and free weights to work away with. Got a personal trainer there McKay Stewart who I would highly recommend who is helping me achieve my goals. Very positive mindset and excellent to learn from!

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★ 5

Great location in downtown Austin with nice equipment and locker rooms. The personal trainers are all very professional and know their stuff. I would recommend McKay Stewart for his knowledge on personal training, especially his boxing workouts.

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★ 5

Good, convenient gym if you're a downtown Austinite.

Great personal training staff - I train under McKay Stewart and he is very knowledgeable about both exercise and diet. He does a great job of personalizing workouts to goals (fat loss, muscle building, etc.) and does a great job motivating me during the workout. He also has great boxing/striking experience which he is able to incorporate into workouts which I enjoy as a former kickboxer.

Source: Google

★ 5

Great gym with an excellent personal trainer, McKay Stewart, very professional at what he does, it's really worth training with him

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★ 5

I recently had the pleasure of working with McKay Stewart which has been a total game changer. From the very beginning he took the time to listen to my fitness goals. He definitely likes seeing his clients succeed as he always pushes me through motivation and support which definitely helps me to stay focus and committed. I’m addition to workouts he also guides me in my nutrition and healthy lifestyle habits. Feeling more confident than ever!!!!!

Source: Google

★ 5

Love the Gym, McKay is one heck of a great trainer!

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★ 5

Friendly staff, good mix of equipment!

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★ 5

Front desk guys are so friendly and helpful. There are a lot of stairs inside but that’s how downtown is. But it’s clean bright great locker rooms. I really like.

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★ 1

This corporation is desperate for your money and is not transparent about the 30 day advanced notice they claim to require prior to cancellation (and that you must fill out paperwork to cancel), so that they can charge you for at least one additional month before (and if, according to some of these other reviews) they let you out. They claimed to refund me after I pointed this out, but I have not yet seen any refund. This corporation seems to want to make quitting membership with them as difficult as possible to retain your business purely by submission. I wish I did not have to leave a low star review and I very much hope that recurring billing despite having a receipt for cancellation notice will not be a concern into the future the way multiple other people in these reviews seem to be struggling with.

Source: Google

★ 1

wish I had read the reviews before signing up.. they won't let you quit. quit paying I mean!

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★ 5

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★ 5

Nice gym with all the equipment that's needed. Gets busy in the afternoons, but mornings are nice

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★ 5

Ben at the front desk really helped me out! Great customer service

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★ 4

Great facility. They could use to wash the showers more often.

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★ 2

Very old. Smells weird. Very crowded. Lots of unhoused people. Also people tend to steal from lockers.

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★ 1

I don’t come to the location often, but today I stopped by while working in the area. I was told I’d have to upgrade my membership to enter because this location is “a level 3” gym as of December 2022 - something I have never been told at any Golds. I let the manager Benjamin know that this was my first time being made aware of this and asked politely if I could still workout considering I have been a Golds member for years now and already had some pre-workout supplements. He mentioned I could upgrade for a $1 charge plus another $8 monthly. Since I don’t go to this location often I said that wouldn’t be necessary but that if I could still workout for the day being a loyal member and not knowing this change. He then proceeded to insinuate that since I’ve already “snuck in under the radar twice” that I he wouldn’t allow it. Which offended me immensely considering I always check in at the desk and never intend to be “under the radar”. I pressed that I was just there for the day and didn’t need to upgrade but would love to be accommodated for just the day, being a member for so long. In which he said that if I “can’t afford it then he can’t let me in”. Incredibly rude and disrespectful. Complete lack of appreciation for my membership and loyalty, I’ve never felt so unimportant to a business. I would steer clear of this location unless you can “afford it”.

Source: Google

★ 5

My flight was canceled due to bad weather so I went 4 days in a row to this GYM.
It's well equipped, well in order and has a very kind and welcoming staff.
Special thanks to Julia!
Looking forward to visit again.

Source: Google

★ 2

Too cramped, old machines, cardio equipment mostly broken and dated.

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★ 4

Great gym for anyone traveling, went to 3 different gyms during my stay and this one was overall best for dropping in. Just a weird set up and avoid peak hours.

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★ 4

Great location to downtown. Friendly staff. Really cool layout with the multiple floors

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★ 4

This is a good downtown gym with friendly staff. The layout here is a little small and oddly shaped as there are machines on three different floors. Also this gym gets particularly busy, especially around 5-9pm. Overall it is a good gym and I would recommend it especially for the price.

Source: Google

★ 5

Jake Ventura was so helpful.
I called to cancel a membership due to medical reasons, and all though he couldn’t help me directly, he pointed me in the direction of who could, and was extremely polite. I called initially frustrated and by the end of the call i was laughing and felt overall much better about the situation.

Thanks Jake!

Source: Google

★ 5

Great location lots of cool amenities and they have freeways

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★ 5

Can't beat this gym for the price. Clean and well maintained.

Source: Google

★ 1

Ridiculously crowded with shady business practices.

The gym is nice for a reasonable price in my opinion, but holy cow is this place crowded. I had to quit because every time I worked out I spent more time waiting for equipment to open up than actually working out.

About that, this company *will not let you quit*. I called them both locally and their corporate line, and they literally refuse to let you quit. I then blocked them from charging my credit card and moved on with my life. They followed that up by selling >$200 of "debt" to a debt collector who is now harassing me. Good luck collecting that Gold's. What a terrible company.

Source: Google

★ 2

Smaller than I expected for a downtown gym. Lots of stairs/levels like an Escher drawing. There were maybe 2-3 adjustable benches by the dumbbells and not much other equipment. Everything felt jammed together due to limited space. Could probably get a similar workout at a hotel gym, but it’s fine if you’re in the area and want a quick cardio session and shower.

Source: Google

★ 1

Deceptive payment agreements. Watch out if you ask for the towel because even if you quit your membership on time they will charge you for the towel twice since its apparently separate. They also purposely do not mention that you can pay 12 instead of 20 to deal with that situation at the beginning.

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★ 4

Clean and all the equipment I need. Friendly staff!

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★ 3

Poor Shower Conditions

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★ 1

It’s been nearly 2 months and this simple machine is STILL broken. Can we get an update because the sign leads you to believe it will be repaired “soon”…

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★ 5

Been going here for just under 2 years since moving to austin. It's the perfect spot... location is great, the staff/management are super friendly, and has all equipment you'd need. What sold me was the fact that it had a sauna for the affordable memebership fee

Source: Google

★ 1

Super busy so it's hard to get a good workout in. Also the amount of homeless people crowded around the entrance made me not feel safe to go there, showers super duty, the personal trainers when they are in the training session are on the phone. and they also charge parking

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★ 1

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★ 5

Because of its proximity to the more dangerous part of 6th street, it’s never crowded! Large gym, so waiting for equipment is rare

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★ 3

Super busy so it's hard to get a good workout in. Was nice to have a gym near the hotel I was staying at though, was also pretty clean even with all the people. Also the amount of homeless people crowded around the entrance made me not feel safe to go there alone.

Source: Google

★ 3

Not a bad gym for the price. Gets pretty busy a lot... a bit of deceptive payment contracts but at least it's not a lot of money when they bill you for an extra month because they hooked you into knowing months ahead of time when you'll be leaving.

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★ 5

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★ 5

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★ 4

Limited equipment because of space

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★ 5

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★ 5

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★ 5

Amazing customer service Daniel and the staff is always good to me.

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★ 5

Was for 4 days in Austin and I loved this gym!!
From the vibes to the hygiëne to the equipment

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★ 3

Nice, large gym. Bottom line: easily worth its price of $30/mo.

Newish equipment, great suana.

Tons of equipment but still not enough to accommodate all the people. You have to fight for a piece of equipment and have the "I'm on this one" or "sorry, I didn't know you were on this" conversation way too often. Seriously overcrowded

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★ 4

Convenient location downtown with all the amenities you need. The only downside is that their shower heaters are often going through maintenance cycles during the day and most times with no signs or warning.

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★ 5

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★ 5

Great gym. I moved and have a gym so had to cancel but they were super. I will be back

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★ 4

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★ 2

This is the worst golds gym in Austin. Terrible floor plan. Water fountain is in the wrong place and it is too crowded during high times.

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★ 5

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★ 5

Better equipment, well kept up, COOL multi level layout inside, clean locker rooms, good sauna!

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★ 5

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★ 4

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★ 5

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★ 5

Great gym! They were able to get a ton of equipment laid out despite being in the middle of downtown.

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★ 4

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★ 4

I think the equipment needs some upgrading.

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★ 4

Es muy divertido este lugar me en canta

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★ 5

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★ 5

You can lift things in here. Including your spirit :)

Source: Google