★ 5

This is the best gym experience I've ever had. And I've tried a lot of gyms/groups/classes over the years. Shelbee proactively reached out as soon as I joined (thanks to a discounted membership through my employer) I know that's her job, but she didn't have to also learn my name, or smile and wave every time she sees me, and ask how I'm doing. My complimentary personal training consult with **JOSE MARTINEZ** turned into 6+ months of sessions thanks to his authentic personality, extensive knowledge, positive/professional coaching style, and going above and beyond to make sure I'm valued as a client - he's also proven that he has my back in general and continues to motivate me to meet long term fitness goals - the dude even ran my first 5k with me!! Jose is just a solid human being, I can't say enough good things about this guy - just train with him if you can. Kevon brings genuine joy to the front desk. Alexa is the perfect blend of approachable and infectious energy - try ZUMBA it's so fun and the playlist is now in my Favorites. Sharon also teaches a SUPER chill yoga class. The Southeast Team seems to sincerely want to know how members are doing and actively celebrate progress; they're focused on people not sales. Because of that, they created a family vibe (not a cliche marketing gimmick) so there are a ton of regulars and friendly faces - it's not just me. The best visit was my first Zumba class where a bunch of staff/trainers joined too - it was hilarious and they brought playful energy. I was not sure about joining a gym again, having a male trainer, or trying Zumba. Especially at 40. But I'm glad I tried and stuck with it. Plus the place is clean, lots of equipment (never had an issue waiting for anything), dedicated area for stretching, a sauna and spacious locker room, parking lot is huge. The last gym I joined I went like 3 times and cancelled after a few months. I know for a fact this time is different - because of Jose especially - but the staff is what brings me back every week. And there are DEFINITELY times I've been tempted to skip and keep driving to P. Terry's! Now I train, theeeeen get P. Terry's lol

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★ 5

Shout out to a fitness trainer who made a difference in my body. If you need help starting your fitness journey Elijah is your person. He is dedicated, patient, and knowledgeable, I have been consistent with my workout now that I have a better understanding. Thank you Elijah!
P.s Golds gym has a great working team full of positive people. ✨

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★ 5

Man, I just want to say that your man at the front, I believe his name is Kevon, is awesome. I've been coming to Gold's for 16 years and this guy is the best ever. I like this old gym. Great management by Rick and Shelby. Keep it up!

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★ 4

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★ 5

Kevon (pronounced Key-Von) has an amazing attitude and created a welcoming and motivational atmosphere. This guy is the best and made my favorite Gold's location even better!

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★ 1

Dirty old location

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★ 2

Half the treadmills are broken and take weeks to be fixed just for it to break within a week.

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★ 2

In south Austin this is one of my go to gym locations. It might be a little dated but I prefer this location over the new Golds on Slaughter. I dropped it to two stars because they need to start enforcing proper footwear. I'm getting tired of seeing dirty people working out and flip flops with no socks.

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★ 5

The Zumba class led by Alexa is a must!! She is motivating, changes her choreography with detailed steps, and changes her playlist to keep the class fresh. Thank you Alexa.

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★ 5

Alexa is the best!

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★ 5

Mi esposa y yo vamos a este gym desde hace tiempo. Siempre nos reciben muy amables. Tiene todo lo que necesitamos. A mi me gusta el area de pesas y el equipo. Y mi esposa disfruta mucho sus clases de Zumba con la instructora Alexa. Esta contenta que hayan traido mas clases de vuelta entre semana a las horas que puede ir despues del trabajo. Muy recomendado.

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★ 5

I love the classes here- specially Zumba with Alexa she is so energetic and joyfull- I Hope more people join us

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★ 5

Alexa is awesome!!! Thank you for your classes

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★ 5

Zumba with Alexa is wonderful! She is friendly, cheerful and everyone have fun with her class,

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★ 5

Definitely recommend to go to the Zumba class they have, Alexa is the best Zumba instructor very motivational, up beat and has you learning awesome moves. You won’t get disappointed! She’s the best!! Great gym overall!!!

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★ 5

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★ 1

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★ 4

Love, love, love this gym. The staff is great, the sauna is amazing and the overall gym is kept clean. This gym also doesn’t get crazy crazy packed during peak hours. Been coming here 2 years and have had an overall amazing experience. My main gripe with this gym is this gym desperately needs new 45 plates. Soooo many of these plates aren’t even 45 pounds they are 44.5 pounds lol…. A lot of them are damaged and need to be replaced. Only saying this to hopefully bring attention to it! Otherwise this gym is darn near perfect.

Dumbbells are new
Plenty of benches
Awesome machines
Plenty of cardio machines

***Will update review if the gym gets new 45s 😎

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★ 5

It’s interesting. Every time I’d get a membership here I’d end up in the hospital (not at the gym) but around the same time. I hope it’s canceled. Please cancel it if I do. I was hospitalized. I can’t drive there to cancel it. Bed ridden, and half paralyzed. Please cancel it for me. Other than that, I only worked out here 2 - 5 times and never even got to use the member ship or enjoy it… the times I did work out I enjoyed what I got to see. I hope there is some type of grace offered, as this was not my fault.

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★ 3

Facility is well enough equipped and staff is friendly and professional. The clientele here is subpar, lack etiquette. Nobody wipes anything down and it's constantly a mess because nobody reracks weights or they just put them in the wrong spot. If that stuff doesn't bother you as much as it bothers me, it's a perfectly fine gym.

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★ 5

Early Morning Hours, Opens at 5:00 a.m., During the Week.

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★ 1

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★ 5

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★ 5

Well some people who go to the sauna may get annoyed with this review but I’m going to let the best kept open secret amount atx golds gym goers out…. This place has the best sauna out of all the golds in Austin. It’s actually hot; rarely down, and 15 minutes here is like 25-30 minutes in other Gold’s saunas in the area. It’s mixed sex so men and women use it at the same time…. The best part is if you’re going to have a hot sauna you have to have water and this golds HAS A WATER BOTTLE REFILL STATION! It takes about 10-15 seconds to full til bottle instead of 40 seconds to a minute at other golds without the refill area. It’s a game changer, it’s why I give this golds 5 stars besides the sauna. Nothing pisses me off more than losing a bench or workout spot because I was filling my water bottle and you don’t have to worry about that here.

Besides that it’s never too busy, even during peak hours and it has all the equipment needed to be a good gym. Nothing is ever under maintenance too long unlike other golds in the area and the equipment meets all your possible work out needs. Heck the dumbbells I think go up to 150.

So overall it’s a great golds, might be the best in the ATX

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★ 5

Highly recommend this Gym!
On spring break, my 18yr old son and I dropped into this gym location, 2x. We were able to get days passes for $15 which I thought was more than reasonable.
We went mid-day, on Tuesday and Thursday. Parking was no issue. Although I did not use the shower, the men's locker room facility was clean and had plenty of available lockers.
The gym space is huge, and there were ample machines and squat racks to use. I never had to wait for any of my free weight or machine lifts, my son commented the same.
What was really cool about this space is there were some locals there that had a clear brotherhood/sisterhood thing going. They were lifting, hitting PRs and cheering each other on. It was cool to see the team like atmosphere. And, because the space is so big and they had plenty of equipment, the team of locals working out together didn't mean we had to wait for the squat rack or incline bench, etc.
It's a cool gym, we could have gone anywhere but we chose to come back to this location on Thursday.
(They had a pull down row type Hammer machine there that I had never used before, I got such a good pump I can still feel my lats.)
Again, highly recommend, we even bought some Gold's Gym in Austin TX tshirts and a hoodie.

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★ 5

1) gym equipment: 10/10. Absolutely everything you need. No shortage of dumbbells, machines, nor anything else.

2) amenities: 100/10. I drive OUT OF MY WAY past other Gold's Gyms to come to here instead of the Ben White and West William Cannon locations. Why? Because OUT OF ALL THE GOLDS, THIS LOCATION HAS THE BEST DRY SAUNA IN THE CITY. It stays around 190 degrees, which according to Dr. Andrew Huberman, is the ideal temperature. THANK YOU SO MUCH FOR HAVING A HOT SAUN--UNLIKE OTHER LOCATIONS. THIS IS ONE OF THE BEST PARTS OF MY DAY.

3) customer service: 10/10. Employees are helpful, friendly, and professional. A a young man named "Rey" and a young woman named “Shelby” particularly exuded all of these qualities and more. As a former manager in retail, I can speak from experience that they exhibit elite customer-service skills. Made me feel warm and welcomed and valued. Definitely the type of characters that are promotable and that you want representing your business.

Overall, 1000% satisfied customer. Absolutely no complaints. 10/10 everything. 5 stars. Come to this gym. You’ll have everything you need and won’t regret it.

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★ 5

This location is amazing 👏 great equipment and the staff/management is so responsive and nice!💛

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★ 5

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★ 5

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★ 1

I’m extremely disappointed with the treatment I’ve received at Gold’s Gym. As a paying member, I expected to feel valued, but instead, I feel overlooked and underappreciated. The staff seemed indifferent to my concerns, and it’s clear that customer satisfaction isn’t a priority here. For a brand with such a strong reputation, I anticipated better service and a more welcoming atmosphere. Unfortunately, this experience has left me questioning whether I’ll continue my membership. I hope Gold’s Gym takes steps to prioritize their members and create a more welcoming place

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★ 4

They got what you need to get by if you're just passing through on vacation.

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★ 4

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★ 3

Only open during business hours. A few hours later maybe, but need a 24 hour gym. Loved the amenities listed, but doesn't do any good if they aren't open during the hours I need. Probably great for people that can break away from working in the office

Edit after reply: I have contacted each of the golds in the austin and san marcos areas, southeast Austin location told me they are NOT 24 hour, and san marcos location, even though listed as so, is also not 24 hour. When I asked each of the people I talked to, both stated NO Golds in this area is open 24 hours. Regardless of what the hours on Google say. I do appreciate the reply back though Golds! I was just giving my honest opinion of why it doesn't work for me.

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★ 1

El día de hoy quise venir a pagar mi línea y las chavas que están en turno ya iban de salida los domingos se cierra alas 6;18pm o las 7:00pm ???

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★ 5

Great basic gym, no pool, hot tub, etc, but everything needed for a regular complete workout. I came here to try, and then just stayed even if I have to make a bit of a detour!

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★ 3

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★ 5

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★ 5

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★ 5

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★ 1

What a scam--Shady business practices here. It's bad enough that they won't let you cancel over the phone and you have to physically go into the gym, but they charge you for another 30 days after you cancel just to squeeze every last dime they can out of you. Wish I'd canceled when golds started going down the toilet after covid-- won't ever do business with these people again.

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★ 5

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★ 5

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★ 5

Awesome gym! Clean, plenty of space even at peak times, and I LOVE the outdoor section so much.

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★ 5

Plenty of machines. Separate room for stretching. You can sign up for exercise classes. Dry male and female dry sauna. Trainers if needed to get started.

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★ 1

This gym is not vey good lately it’s been a drag to work out here Ac is Always broke why do I pay for this I’ve coming here for 14 years and member for longer I pay my dues for this it’s Unbearable somebody needs to complain to corporate because this is getting ridiculous. Every time I come in this AC is broken specially when you’re working out can’t even think straight so damn hot in here.

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★ 3

Positives:
- Good equipment.
- great concept 2 rowers in side fitness room that is often empty when no classes are scheduled
- some fun equipment outside. Not for summer time but great rest of the year

Negatives:
- Music is too loud all the time.
- They only allow small backpacks with strings on floor and I have a small backpack that is as small or smaller than those, but it doesn’t have strings. It should be the size of the pack, it shouldn’t matter if it’s strings or straps. How weird.
- Bathrooms are pretty dirty / gross most of the time
- Water fountain often has a bunch of water around or under it

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★ 5

💪🏼 great spot, clean bathrooms, good crowd

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★ 1

Stop playing the music so loud. 99% of clients are wearing headphones!

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★ 5

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★ 5

One of my favorite places to lift, 🖤 the staff is always so welcoming specially Roxanne, she is super helpful in anything I need or ask, I love her vibe 😊 a good thing to start the morning lift! 🖤 she always made my day!

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★ 1

They are very good for raising the monthly prices but not for putting a simple boxing bag, it is hard to believe, it is the only thing I ask for, I went to see other gyms and most of them have them, and I chose this one because it is close to my house and for the boxing bag. it is very sad

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★ 5

Changed from 4 to 5 stars. It really is the best commercial gym I've been to in Austin, and I like the more laid back vibe. The manager responds to feedback and seems to be genuinely interested in what the customers have to say.

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★ 5

Went to this Golds a couple weeks ago. The staff was really nice and helpful, he asked any questions I had. Love the old school feel to the gym. A lot of free weights and machines.

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★ 4

This Southeast Austin gold's gym location has been in this strip mall for over 20 years.

It has everything you need and it's right off of I-35 so if I'm in the area passing through it's always a good option.

It is a little bit outdated compared to some of the other ones so I wouldn't make this your home base but the staff is friendly and if you have the multi gym membership this will definitely serve your needs and have all the equipment that you're used to. It might not have a lot of the new cardio equipment or special equipment but you can definitely get a solid workout in if that's your goal!

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★ 1

I went in person to cancel my gym membership in May, and they continued to charge me until November. Called them and informed them about it. They charged me for the month of December. I should have paid more close attention to my bank statements and caught it before hand.

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★ 5

This gym is awesome! Very nice and clean I’m always greeted by the staff at the front when I enter. Ive had personal training with Genesis for one year now she is awesome cares a lot about her clients and she won’t let you quit on yourself! Sauna is great and the classes they offer rock!
Def recommend 100%

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★ 5

Good place to workout

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★ 5

I've been a member here for a long time. I have visited probably 12 different Gold's locations - due to travel and wanting to experience them all - and this one if my favorite. The staff here are friendly and make going to the gym more encouraging seeing them each time. Shoutout to Bryce!!

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★ 5

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★ 2

only reason that im not leaving a 5 star review is to many people using tripods to film themselves, they always block walkways, set them in front of the dumbbells and machines you're trying to use. so now you have to be careful where you walk in an already small gym so you're not in anyone's videos. i know other golds dont allow tripods not sure why this is the exception. besides that gym is great.

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★ 3

It's not bad, a lot of stuff is broken or old/in not great condition, but the gym is large and clean

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★ 4

I'd like to echo some sentiments about the 4-6/7 staff being really great on a regular basis! I occasionally find myself going to the gym on weekday mornings/early afternoon, and the staff is still really nice, but I just usually go in the late afternoon. Overall, I tend to be able to get what I need for my workout, so I can't complain too much! I do wish there were some 12.5 lb dumbbells (there definitely used to be) and more pairs of 17.5s-27.5s (except 25s haha, plenty of those) in the free weight area. Ultimately though, this has been my gym for just over 2 years now, and I don't plan on changing that soon!

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★ 5

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★ 5

I love this gym. It’s always had a hardcore vibe. First stepped foot in this place back in 2003. This was the very first golds I’ve ever been to. Left a lasting impression as I am a golds gym member to this day.

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★ 5

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★ 2

Staff here is mostly friendly. Equipment though… definitely needs some work. It is baffling to me how there are only 2 adjustable benches in the free weight area of such a busy gym. Equipment will be tagged with ‘being serviced’ for weeks and then maybe it’s fixed, or maybe they just get ride of it. Definitely an ego problem here with some of the gym goers because it’s encouraged/allowed by certain staff members. If I had another option, I honestly wouldn’t go here. Gave 2 stars because the majority of staff there during the week between 4pm-7pm are really nice.

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★ 4

Nice and clean 👌

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★ 5

Honestly, I don't understand where the impeccable and lovely staff gets their demeanor from, but sign me up for that seminar because let me tell you, the style and class and warmth in which i was greeted was the exact thing i thought about the next few days and brought me back for a full membership! There was a curly haired gentleman I think his name was Brice, was so warm and welcoming and answered all my questions without difficulty and made my experience as convenient as possible and without clerical folks like this guy, my fitness journey would still be at a stand still. the other two staff members near him at the time chimed in with pleasant remarks at the right times and made it seem like a wholesome overall group, i think one was named Evan and another was Stacy or Megan or something, regardless of names, they all deserve recognition, keep it up Golds Southeast!!

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★ 5

Been going to this gym early morning for over a year now and have not had a single bad experience. Roxanne and Denise are very helpful, kind, and go out of their way to help members. I’ve been to several facilities yet this one by far is my favorite. It does feel a bit hot inside though at times.

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★ 5

Love this location, there tends to be more machines available whenever I go. Also had a complimentary training session with Megan and she was AMAZING! She is so sweet and provided a great workout with some super helpful tips on my form. Thank you Megan!

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★ 1

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★ 5

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★ 2

First impressions, smelly, when you walk in the doors a misplace smell hits your nose, it reeks of sweat and age. Then you are greeted by a quiet, and rude staff. I had walked in alone to scope the place out to see if I should move over from planet fitness, and was greeted with questions of my age and intention. I then asked for a tour opposed to welcoming myself to their area, instead if a tour they pointed in the direction of the machines and said go ahead. It was quiet and ghetto. I quickly got and idea of the place and left not soon after.
Note: the fit gentleman was not rude, the bigger man was the rude one and was eating when I entered.

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★ 1

They make canceling a membership impossible. Then if you don’t pay they send it to collections and aggressively tank your credit score. This is a large conglomerarte that only cares about money.

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★ 4

Honestly it's a bit on the older side but that's ok. A machine or two may be broken but most the stuff works.

The only REAL PROBLEM is people never put their weights back. I'm literally here right now and there's a ez-bar barbell on the other side of the gym. People leave their benches loaded and just walk away. Some signs would go a long way, having one person putting things away periodically so people get the idea that they're supposed to rerack their weights.

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★ 4

Good amount of parking available

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★ 5

This gym is super chill, clean, never crowded, and has a lot of cardio machines. I haven't used the saunas or group classes yet.

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★ 4

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★ 1

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★ 5

Best Golds location by far. They should move the new equipment here. Staff and staff culture is on point. Nothing ever broken. Good job guys

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★ 5

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★ 3

Great Equipment selection 👍 wish they offered more classes tho and Horrible music 👎please play something people actually want to listen to

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★ 1

There’s no Privacy at the front desk
Costumer hung out at the front desk and look at people information when they get in
This girl always over front desk and always try to be in people’s business! Please work on that customers are not allowed to be on the front desk . Thank you

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★ 5

Clean gym. Friendly staff. Good times!

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★ 1

Lack of upper management to handle issues

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★ 4

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★ 5

Love the place all a round, everyone up front is amazing and really helped me get a membership to begin my journey again to become the best powerlifter

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★ 3

Get some legit pull-up bars for us tall people.

And stop playing the 18 to enter the club EDM and techno music.

Make these changes and you got a 5 star review.

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★ 2

The soap dispenser in the womens bathroom are always out of soap, the floors are dirty and it stinks!

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★ 5

Good gym to lift some weights and get big. Lots of iron and a sauna.

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★ 5

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★ 5

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★ 5

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★ 5

Love my golds gym! 💪

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★ 5

Do you guys have a sauna?

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★ 2

Would be nice if they actually repaired the broken equipment. Or charge a large discount considering literally half the equipment is out of order at any given time.

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★ 4

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★ 5

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★ 5

That's was awesome exercise gym

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★ 1

Customer service is terrible. Do better.

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★ 1

Rude staff

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★ 5

Old school 😍😍😍love it

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★ 5

it's a golds gym

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★ 5

I love going to this gym! I have trained with Genesis for over 5 years, and she has been the only trainer I’ve been able to stick with for that long! If you need someone who won’t let you quit on yourself and genuinely cares to see you succeed, I recommend training with her!

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★ 4

It has all of the equipment you need but some of the equipment is old. The showers are good but for some reason few people use them. The sauna seem really good but never used it. I just checked it out. Two out of four paper towel dispensers in the men's locker room are not working.

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★ 5

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★ 1

I had to cancel my credit card because this gym REFUSED to cancel my membership over the phone. Then they kept charging me for 3 months AFTER I attempted to cancel and because I refused to pay for months that I didn't go AFTER they refused to cancel my membership, THEY SENT ME TO COLLECTIONS who HARRASED ME by phone, mail, and email for MONTHS. I wont be rejoining with this company and leaving this review in hopes that people catch on and this industry policy changes.

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★ 5

It’s a fantastic and affordable, good training classes and I took some training classes and friendly trainers, I took amazing advices and my training became better since then

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★ 5

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★ 5

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★ 2

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★ 5

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★ 5

Precio y forma de pago ?

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★ 4

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★ 3

i just wanted to give a big shout out to Mike at the front! - I bought some shirts yesterday and i was told by the older lady who was working in the morning 8/15/2022 that the refund policy was if you bring back any clothes in 3 days you can get a return” i was like cool, i came back because it didn’t fit and Mike helped me and he explained that was very much wrong information and he explained how it really works. I felt like i was getting ripped off.. which it is if i’m being honest. I started to become frustrated and not once did any of his colleagues step in, i even think the manager walked by and didn’t say anything.. like???? But maybe Mike is the manager? He sure deserves that spot if he isn’t But Mike helped me and i left a happy customer.. he knows customer service and he was very friendly and patient and made sure i was taken care of and i really do appreciate him. i really hope someone important sees this so he can go further in his career at Golds, however long he decides to stay. Thank you Mike. i really do appreciate you.

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★ 5

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★ 5

Great place to maintain your health and wellness .

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★ 5

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★ 1

I love the gym but the “no contract” is a lie. They say “ no contract” but force you to pay when canceling your “no contract” plan. Don’t lie to customers and force them to on something they are so called not in contract to pay. Then they have the nerve to try to harass and call you like their a credit collection. This is unprofessional and false advertising to customers. I did enjoy this gym but this has really put a bad taste in my mouth.

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★ 3

The mens bathroom (right hand side) has been out of soap for about a month. Maybe more

Update: the decline bench has been broke for 5 months. I have asked the front desk multiple times to address it, I have walked with a front desk attendant and pointed the malfunction out, and I have emailed the manager.
Still broken.

This is ridiculous they should loose their franchise.

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★ 5

Awesome very few people working ,enjoy the spa its nice to go back to work after one year.

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★ 4

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★ 5

Love Gold’s Gym, been coming here for four years now. This location has a “hometown feel” as it’s smaller than most of the newer locations. You must be aware however, there is always EXTREMELY LOUD music playing that is riddled with cussing! I am told it's a contract agreement with a music company that Gold's HQ has picked for all their gyms (it's now owned by a German Company). On a high note, GREAT personal trainers too, I recommend Genesis! She also teaches BootCamp which will kick you into high gear. Do it!

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★ 5

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★ 5

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★ 5

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★ 4

Pros: never too packed, staff is very nice

Cons: lots of broken equipment, including the air conditioner

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★ 5

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★ 5

Decent equipment and great staff!

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★ 2

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★ 3

It's an overall good gym but I love fieldhouse In Killeen and Temple better 😂

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★ 5

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★ 4

Nice facility helpful staff

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★ 1

Always disappointed with this location. The machines are always out of order and there’s a serious lack of cleanliness, which should be a priority—we’re in the middle of a pandemic after all.

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★ 4

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★ 5

Popular gold gym

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★ 1

This is the time of the year where gyms try to save a buck and turn the air circulation off, making the gym feel like a damp sweaty sauna. Turn the air on for the love of Arnold

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★ 5

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★ 5

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★ 4

Nothing outstanding. Just another gym. I have been to better and to worse.

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★ 5

I love this place

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★ 5

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★ 5

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★ 5

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★ 2

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★ 1

Terrible customer service. I registered online and went to workout. I asked for help since I’m a new member, both employees were busy on their phones. I got no help and left disappointed looking for a new gym.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Genesis is great! She trains with care and thought offering personalized plans to help you meet your goals. She pushes per clients in a way that makes you feel like you really can lift that much! The front staff is very personable- Denise and Roxanne know everyone by name and make you feel so welcomed! Great place to work out!

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★ 3

Although they stopped requiring and enforcing masks long before vaccines became more widely available, this is a pretty good gym. Be aware that it, like most gyms, can get quite crowded and you’ll probably have to make some compromises with your routine here and there to accommodate this reality. They could maybe benefit from giving up some of the cardio equipment for a few more free weight spaces so that folks aren’t clustered in one end of the gym. It’s also a shame that they’re not 24-hours, although I’m not sure if that was ever the case. I don’t think it’s necessarily worth the price, but it’s definitely satisfactory for what you do get.

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★ 2

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Classic, yet clean! Only wish they had one more cable set

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★ 5

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★ 5

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★ 5

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★ 5

Todo bien solo que en que momento estara disponible el sauna, y si ban a volver a cobrar en efectivo gracias

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★ 4

Friendly staff. Lots of equipment. Plenty of Sanitizing spray- sometimes paper towel dispensers are out of paper towels.

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★ 4

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★ 1

Despite taking Precautions, power lifting patrons are allowed to workout without masks if they have a doctors note. A face shield would help mitigate thier exhaled breath from travrling across the whole room. I am very disappointed that we are catering to childish, irresponsible people. The anti discrimination against the diabled protects him from having to do anything and creates a super spreader possibility. If this company truly wants to succeed and open up our city, then why hasnt it done something about this exploited loop hole ? Accomidate him and his disability by having him wear a faceshield. We must remember, these ppl that behave like this do not care about anyone elses well being. And put us all at risk simy for thier comfort.

Source: Google

★ 5

I love golds gym. very good selection of machines.

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★ 1

Contractual thieves, stealing money from me monthly! Do not sign up you'll never be able to cancel!!

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★ 5

This is an awesome environment, always up to par, it's filled with the same clients that gives it that family vibe. Everyone knows each other like Cheer's. The front desk crew is always the best I have been to other locations that are not inviting at all as this location. Big shout outs to Denise and Roxanne the morning squad💣💣🔥🔥They can put a smile on your face and make you laugh to where you spit your protein shake out. Love this place second home.

Source: Google

★ 5

I drive an extra 10 min just to go to this location. The staff is far & beyond the kindest of any Austin-area Golds. I am greeted BY NAME every time I arrive & leave. The staff act like humans (& not overlords) when enforcing mask rules. Vibe is old-school & equipment is pleasantly varied. Anyone into a less frilly, more zen scene needs to check this spot out. Shout out to Roxanne & the other gals who are there midday!

Source: Google

★ 4

Nice gym to work out at now that its a little bit less crowded with the opening of the new one.

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★ 1

During this PANDEMIC you’d think they’d want to fix/refill the hand soap on the restrooms! I let the ladies at the front desk know and all I got was “someone told me already, there’s soap the batteries just aren’t working”. I was just letting them know because one was actually working, just had ran out of soap. Get it together!!

Source: Google

★ 5

The best place for my workout.

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★ 5

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★ 5

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★ 4

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★ 4

Gym staff are friendly and helpful when needed. The hours I tend to visit the gym in the evening are often packed with people, but it is not as overwhelmingly full when compared to other locations in the area. My overall experience at the location is positive, but I do have a few complaints about the availability of adjustable benches, glute ham developer machines, and a decline bench press.

Source: Google

★ 1

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★ 1

I had a membership and I canceled it because I got into med school in a different city. They continued to charge my account for another 6 months. They tried to tell me that I never canceled. So at that time, I told the lady to cancel my membership but she never did. They continued to draw money out of my account for at least 3 more months. I found proof that I canceled 9 months before and had to threaten them with an attorney before they would cancel. And after all that, they still refused to refund me my money. So now I send my patients to LA Fitness instead.

Source: Google

★ 5

This location is the best golds in austin. Staff is always on point, very professional and always courteous. I usually go in the morning and the girls that work the front desk are so kind and professional. Give those chicks raise 👏. Outstanding lifting environment, clean and sanitary.

Source: Google

★ 5

Clean and friendly environment

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★ 4

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★ 1

So I canceled membership before the Corona shut done, of course I got billed again then when I called to make sure it was my last time being billed they said the did not receive my cancellation which is funny since I hand delivered it so one of the associates at the gym on William cannon and 35. And instead of just handling the cancellation the person I tlk to was extremely rude and said I never brought it in excuse me I know what I did instead of jus telling me they may have miss places it as well i i had paid for 2 training sessions which they do not tell you that the are non refundable so if ur thinking of joining a gold gym dont go to 24hr fitness or planet fitness gold gym is wack and do not help u when u need it i will never join gold agian.

Source: Google

★ 5

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★ 4

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★ 1

WORST COMPANY EVER.
I CANCELLED MY ACCOUNT IN BEGINNING OF MARCH DUE TO COVID. I
EVER SIGNED A CONTRACT, I WAS ONLY MONTH TO MONTH. THEY ILLEGALLY STARTED TAKING MONEY BACK OUT OF MY ACCOUNT ONCE COVID WAS LIFTED. CUSTOMER SERVICE IS NON EXISTANT. THEY DESIGN IT TO WHERE YOU CAN'T EVER GET A HOLD OF A SUPERVISOR AND YOU GET TURNED AROUND IN CIRCLES BY VARIOUS DEPARTMENTS. SPENT THE BETTER PART OF 4 HOURS ON THE PHONE AND MADE NO HEADWAY. THE PEOPLE ON THE PHONE WERE EXTREMELY RUDE AND HUNG UP ON ME SEVERAL TIMES AFTER TELLING ME THEIR SUPERVISOR WASN'T THERE. ONLY FOR ME TO CALL BACK AND SPEAK WITH HIM 1 MINUTE LATER... HHMMM...

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★ 5

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★ 5

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★ 3

Great gym but it sure is crowded these days! Lots of folks getting in shape in January and February. Good equipment and clean locker rooms. I don’t swim but the pool looks nice.

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★ 1

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★ 4

No pool, but a very good free weight and machine assortment. Ok locker room.

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★ 4

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★ 3

Most of the equipment is useable, but the age is starting to show on most of it. There is a little musty smell as well like you are in an old basement. Also parking sucks at this location. Overall, it isn't the worst place to work out, but I cannot wait until the slaughter location opens.

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★ 1

This place has the worst set up for daycare. Not only do they seem to not care but seem to be full most of the time. We have a family plan yet always seem to have to wait for room. Always see someone having to wait to put their child in. Starting to regret leaving 24 hour fitness for this place. Hopefully the new golds that open will be better. If not,back to 24hiur we go

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★ 4

Good place to work out 😉

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★ 4

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★ 5

My go to gym

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★ 5

Love my gym and every location!🔥💪😍

Source: Google

★ 5

Source: Google