★ 1

The GM is an absolute tool bag. I was previously a member at the Flower mound and Little Elm location for 4 years and recently ended to go to college.

I purchased a week pass from flower mound and I then went to the little elm location 2 days in a row where the employees honored it with no issue. On the 3rd day, the GM at the little elm location denied “that’s not their policy” and that I “snuck in” the 2 days before when his employees happily let me in on camera.

He was demeaning and rude throughout the interaction and I asked what had changed. He shockingly responded “I get paid on the revenue the club makes”. I was then offered a sarcastic handshake where he finished off with “good luck with school”.

Customer service is nonexistent in his mind. Glad to know it’s all about revenue. Will never workout here again.

Source: Google

★ 5

Awesome place, very well kept and clean facility. JR is your person to go and is incredibly informative and welcoming.

Excellent way to start your finish journey here.

Source: Google

★ 5

Good gym, everything is clean, staff is friendly. They have kettlebells and Assault bikes, and anything you could want in a gym.

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★ 1

It’s not open again at 5am. People are switching to 24-hour gym because of this.

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★ 5

Its a great gym but to cold, bring the AC down

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★ 1

Manager is very rude

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★ 1

Manager with bun is very rude. Do not recommend

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★ 1

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★ 1

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★ 5

Great gym!! Good equipment. I wish there was a sauna!!!

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★ 5

Great gym! The Hyrox Performance Center is amazing and you only have to pay minor upgrade fee to use it (also you can take hyrox classes which are included in the upgrade) I saw a few negative comments below with people complaining about not being able to use that area for free and what they don’t realize is that would cost $150 to $200 a month somewhere else.

Source: Google

★ 5

Visited on a guest pass and was convinced enough to switch from my old gym (9+ years of membership). This is a proper lifter’s gym - clean, well-equipped and the patrons seem to have proper gym etiquette. Highly recommend!

Source: Google

★ 1

After being a long time member at this gym I’ve decided to cancel my membership after today even though I renewed for this month. I had three white women in the Hyrox room be prejudice towards me, they threw there sweatshirts in my direction trying to make a statement and they stepped over my backpack when there’s plenty of room and knocked my water bottle and energy drink over. And all they did was laugh. I’m sorry but I rather drive 30-45mins to another gym then have to deal with ignorance like this especially when I’m just trying to rehab and workout.

Source: Google

★ 5

Excellent place to work out. Great service, equipment, and facilities.
Come here and get strong.

Source: Google

★ 5

Love this gym, has everything you need to reach your fitness goals. Staff is kind and helpful. Special shout out to Leilah this gym’s personal trainer who helped me find alternative exercises while recovering from elbow injuries.

Source: Google

★ 5

Great place! clean and very friendly stuff member

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★ 5

Great gym!

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★ 4

2025-09-13 @22:22>00-08

Angelica was the representative today who, after a phone call, encouraged a visit to this location as a first-time guest of the establishment. It has been many years, perhaps decades, since the last visit to a Gold's Gym, so the concept had faded to some degree from memory. Arrival was at approximately 17:44 Central Standard Time (CST). Parking was ample, well marked, and free of excessive litter.

Upon checking into the establishment, Angelica, the sole employee behind the front counter, greeted us. She reiterated what had been previously discussed over the phone, provided an overview of general membership amenities and hours of operation, and gave a brief introduction to prevailing gym etiquette. After completing the administrative process, Angelica directed us toward the general location of the lockers and permitted entry into the Gold's Gym® of Little Elm.
The men's locker room appeared clean and well maintained. There were no signs of damaged lockers or neglected infrastructure. Securing equipment was convenient, as the lockers had integrated combination locks. Unfortunately, as in most Planet Fitness locations, electronic hand dryers (DieSon models) were implemented in one of the most sanitarily volatile areas of the facility, the bathroom. This decision to use electronic hand dryers in place of recyclable paper towels, combined with the lack of toilet seat covers—which have been shown to reasonably reduce the amount of aerosolized fecal bacteria when closed prior to flushing—represents an illusory industry standard meant to portray a more advanced approach to personal hygiene. In practice, it only serves to recirculate airborne contaminants more rapidly in an enclosed environment, making it counterproductive and contradictory to communal health.

After leaving the restroom and securing belongings, a brief tour of the interior of the gym revealed that the well-maintained, contemporary exercise equipment was organized and spaced in a way that facilitated efficent client foot traffic between designated training areas. The termination of unnecessary, distracting, and visually impairing televisions—so often featured in competing facilities—made for a wholly welcoming experience. This allowed for greater focus on immediate surroundings, individual form, and ultimately supported a more efficient and safer workout session.

The workout began in the room featuring what appeared to be a mural of a bug's face and concluded in the main area near the cables and dumbbells. Upon reclaiming equipment from the lockers, departure occurred at approximately 21:00. Prior to leaving, a Celsius® energy drink was purchased. CELSIUS® contains no artificial preservatives or flavors, no aspartame or high-fructose corn syrup, and is very low in sodium. After this purchase, Angelica inquired about the experience, and a short conversation followed. She was knowledgeable and capable of professionally communicating information relevant to the visit. Her initiative to identify client needs and expectations, combined with her clear understanding of organizational and operational requirements, will ensure continued professional success.

Overall, consideration is being given to either migrate to or integrate a Gold's Gym membership into the Q4 personal development training index of 2025 for agent REDACTED DUE TO REASONS OF NATIONAL SECURITY.

Source: Google

★ 1

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★ 5

Great place. Great equipment. Great workouts.

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★ 1

I came in this day August 25th, 2025 on Gold's Gym 60th anniversary. I was going to sign up for the non-committed membership that's for 29.99 per month with no startup fee, but it showed before I accepted that on the second month Golds would automatically charge $59.99 as a recurring annual fee, I'm sorry but I'm pretty sure that makes you a committed member and subjected to cancellation fees! No company gets my money if they exercise false advertisement! And have permanent access to my bank account! Under their misleading terms! I need management to explain why they advertise no commitment membership and then trap you into an annual membership after signing up with $59 recurring fee that's total BS! I've always read the negative reviews in the past and this is exactly what people were complaining about!

Source: Google

★ 3

Decent equipment but not alot of open space even stretch without being in somebodies way. The only room available to workout without machines was converted to a workout class that only upgraded members are allowed even when no classes are in session so now I have to struggle to find open space in the already limited areas to even stretch.

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★ 5

Es mas para profesionales que principiantes

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★ 5

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★ 5

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★ 5

Two weeks ago I moved to firsco , which is 2 miles away from Golden gym honestly went around to check these bags names LA fitness life fitness to see which one is clean and friendly honestly golden gym was the last one I checked as soon as I got in I felt this is the gym that I wanna work out honestly, it’s been a week that I’m working out in here The best experience as far as comes to clean toilet clean bathroom and all the machineries are built so well where everybody can feel comfortable using it. Honestly, it’s the best feeling great job to the owner. This will be my gym for a while. Few pictures golden Gym really defiant its name. Keep it up.

Source: Google

★ 3

I wanted to love this gym (and while I loved the aesthetic and equipment), it was just too overcrowded most of the time. I felt the backroom space (where the leg machines are) could have been better utilized to get more equipment to match the amount of members they have. Finding certain attachments for the cable machines was also a nightmare. Finally, be careful if you do 5am workouts, multiple times earlier this year no one bothered to show up to open the gym at that time, my husband and many others were left hanging.

Overall, it IS a nice gym, clean, and the staff were all generally great, it just became a hassle to do a workout here.

Source: Google

★ 5

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★ 5

Great gym, they offer HYROX classes

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★ 1

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★ 1

The staff acts like you’re bothering them just by being there, and management just glares at you making you feel uncomfortable. It’s like they hate the gym and everyone in it.

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★ 1

The gym is great has really good equipment but the management is very rude. I would suggest going to a different location

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★ 1

Manager killed my worked left the gym and cancelled the next day. Never again .

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★ 1

I wouldn’t recommend

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★ 1

Good gym manager is weird as hell and rude

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★ 5

The best gym I’ve ever been a member at. Tons of awesome and unique equipment, plenty of space, and friendly staff and members. My only complaint is the lack of gym etiquette by some members who will walk away from machines to socialize all the way across the gym then run over and get mad if you start using it while they are talking.

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★ 5

Love this professional environment. Most are serious about their workout, not cleaning the gym. Not to many Karen's at Golds... excellent equipment, staff, let's workout!

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★ 5

Love the new Hyrox performance hub, one of the best gyms in DFW

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★ 4

Gym is cool. Just gets way too crowded .

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★ 2

Went to give this gym a try for the first time at 5 AM this morning but sadly no one showed up to open the doors. I, along with many others, waited for a while. But after 50 minutes I decided to leave. Bit of a bummer because the gym looked promising with its decent equipment and spacious, clean facilities. I want to give them the benefit of the doubt but past reviews suggest that this isn’t the first time they’ve had issues. The owner responds stating they’re working on the problems, but it seems like the progress is still ongoing. May try again later on down the road.

Source: Google

★ 1

Friday, May 30.

We are very glad to hear that the staff takes rest days very seriously — so seriously that no one bothered to show up to open the place at the scheduled 5 AM time. I, along with a growing group of pissed off, stood outside for over an hour -- I guess we are idiots for waiting that long.

At any rate, no notice, no staff, no explanations — just a masterclass in how to waste your customers' time.

The good news was that we were able to do body squats outside the lock door and talk about other new gyms that are soon opening up in the area.

Source: Google

★ 5

Ever since Blair took over as director of fitness, this place has become the epicenter for workouts in the area. Definitely recommend this gym.

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★ 5

I highly recommend! This is a great location. The staff are always helpful and willing to improve the gym experience for members.

Source: Google

★ 1

Would love to keep coming to this gym, but the front desk lady, Frita I think, always has the worst attitude all the time, just seems mad for no reason.

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★ 1

Some of the employees that work here are very rude. The manager told me on my first day that I look like someone who doesn’t workout regularly and just trying to get a free pass. I am sorry sir but not everyone wants to look burly. Very misogynistic vibes.

Source: Google

★ 1

Really disappointed in the decision to cancel fitness classes. A group of 60 or more utilize these classes and have a great group for the past few years. Really enjoyed the body pump. Time to find a new gym!! Great instructors who will be moving along as well. I am sure these corporate decisions are well thought out and profit motivated. Good luck.

Source: Google

★ 5

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★ 5

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★ 5

The aesthetic of this GOLD'S GYM is preferred over a lot of the other gyms around. The colors inside are warm and not "sterile/hospital light" like others. LOVE the abubdance of real plants in here too. *Applause* Bathrooms and changing rooms are very clean. Cardio and weights and weight room are sufficient and of good quality as they are German made. Definitely glad to call this my home gym!

Source: Google

★ 1

This place is never open when it should be when it says open at 5AM expect the worker to get there an hour later. Reconsidering if I should continue to workout here.

Source: Google

★ 1

Showed up before work on a Monday. 5am as usual, expecting to get a workout in, but the doors were locked. Sat in the parking lot for two hours along with multiple other people waiting to get in. No signs, no updates, no staff in sight. Complete waste of time.

Source: Google

★ 1

This place sucks the workers never show up on time so don't expect an early workout. The owner hires deadbeat employees that never show up to open up on time.

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★ 1

NO.

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★ 5

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★ 4

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★ 2

Updated to remove stars…. The music was BLASTING today. I very kindly asked if he could turn it down just a TAD as again, I wear very good headphones and their music was so loud that I could very clearly hear it over my own. The answer: “it’s our policy to have it like this”. I had to take my headphones off. My music is SUPER important for me when I work out-especially trying to find my way back to health. For someone who’s trying to pay money to arrive here at 5 AM to busy butt and trim some fat, this makes it even more difficult. 😣 This gym is *wonderful* with ONE exception. The music is often so loud that you have to turn your own headphones up to max volume to drown it out and even then I can still hear it-even with very good quality headphones. It gets super annoying after a while. But the staff are amazing, it’s clean and equipment is kept functional. Best gym in the area for sure.

Source: Google

★ 1

(Updated review)
This golds gym location has gone down hill, I hate it so much that I’m having to drive all that way to Destination. This locations downfall is their manager Junior, he is the worst. A few of my friends that used to train there have already canceled their membership because of their interactions with Junior. I am honestly surprised that a person with that temper and customer service will have this position, you can tell golds just struggles to keep employees. Junior makes me feel uncomfortable and ruins my workouts. Canceling my membership ASAP and so will a couple of my friends, we rather commute than deal with this toxic gym environment.

Source: Google

★ 1

First time leaving a bad gym review in sixteen years of public gym use, which says a lot. I have been training at this gym almost since they opened, and before that I trained at the gym when it was 24 hour fitness. It has slowly gotten worse since opening. My worst experience by far was recently with Junior Acosta, the manager. I have been using GymPin weight extension products for about five months at Golds and various other gyms. The brand has a reputable business relationship with public gyms because his products are high quality. Junior told one of his staff in the middle of my leg workout to tell me that I cannot use gym pins anymore because I’m “going to break the machines”. At first I thought it was a joke so I walked over the his office immediately after hearing that and he shoos me away and points at the phone like he’s too busy. He’s not too busy to watch me from thirty meters away and tell me to stop through his employee while being on the phone…that’s being cowardly. Now if you do a five second google search on the Gym80 equipment was using, you’ll realize I wasnt even close to the machines limit on weight. No gym has ever banned me from progressive overload or making strength gains. To make things worse, I left my 8mm gym pin at a machine and it was stolen the next day. I came back twice to check and once was with Junior himself. He acted fake nice like he would genuinely look for it with care. I’m a competitive bodybuilder so I went ahead and bought two more ($125) as I couldn’t wait for it to just show up. First day using my replacements, the same guy helping me “find my lost one” bans my new ones. Starting to think he might of stole my gym pin because he didn’t want me using it. It will be ironic to see Golds Gym making social media post with IFBB pros using gym pins, and then in real life golds gym mangers banning them. If you want to train seriously, do yourself a favor and go to Absolute Recomp, Destination Dallas, Hidden Gym, or EOS Fitness. If you like gyms full of members with bad gym etiquette, weights not reracked everywhere, a massive shortage of 45lb plates, and a manager who will harass you mid set, this is your place to be.

Source: Google

★ 5

My favorite gym to get a solid lift in.

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★ 5

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★ 5

I’ve been living in Little Elm for almost 5 years and I’ve been going to TFF. When they changed over to PF that was the last straw. I cannot believe I’ve been living here all this time and never been to Gold’s. I LOVE it here. Gold’s is a vibe and it’s a gym goers gym. If you REALLY workout then this is your gym.

Source: Google

★ 1

They are very rude and unprofessional.
Awful experience. I called to see why I got charged after I cancelled my membership, the girl who answered the phone she was very rude and after answered my first question she didn’t wait for me to respond and hanged up the phone.

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★ 3

Managment isn't great. No signs warning closures. No voice messages when you call. Explaining closures and or the adjusted hours. No one ever answers the phone. Members and front desk are great.

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★ 5

I’m pretty sure that if all the "free pass" and "cancellation issues" were removed, this would easily be a 4.8-star gym.

I just signed up, and the gym is beautiful. I wish it had a sauna, but that’s never a deal-breaker for me.

I also noticed some complaints about employees at the front desk having a bad attitude. Personally, I don’t like those types of employees either, but I just walk in, mind my business, and leave the same way—no need to worry about other people’s energy.

So far, my experience has been exactly what I needed. I haven’t felt this way in YEARS.

Conclusion:
If you’re looking for a gym with modern workout equipments and don’t mind a no-nonsense environment, sign up.

If you’re expecting free day passes or a Chick-fil-A level of customer service everywhere you go, then maybe this gym isn’t for you.

Lock in, everyone—this year is yours!

Source: Google

★ 3

The Good: Clean gym, feels safe, good equipment.
The Bad: Not enough equipment to share, gets overcrowded easily, can’t find enough weights and they get scattered everywhere.

This game NEEDS more than one leg press and more squatting rack stations. These are always hotly contested.

Source: Google

★ 1

Some Staff members are not very much trained in the processes and basics of how hold, cancellations etc work and caused me extra payments.

3 months later after everything paid they sent some payment to !!! debt collection !!!!’

What a mess they have created.
Paying the mess off and moving on to another gym.

Update:
I did forward all the communication to Fermin’s email but no communication was done at all until today.

Source: Google

★ 5

Source: Google

★ 1

I usually go to the Dallas location, so this was my first time coming to this one. I had brought a guest with me and informed the front desk that she is a guest and would like to get a free guest pass for her. He informed me that they do not do free guest passes and that all guest must buy a guest pass. I then asked if this was a new policy, as I am very aware that as long as the guest is over the age of 18, is a first time guest, and live within a few miles of the vicinity, they are able to come in for free. He was adamant however that this was not a thing (at least for this location). It wasn’t until I pulled up the free pass application on my phone, that he THEN allowed us to use the kiosk to sign her up. I am not sure if he was new but it felt as if he was trying to scam us and I just want to warn members who are trying to bring in a guest to be wary of this

Source: Google

★ 5

Source: Google

★ 1

I joined Gold’s Gym because of the facility and staff, but today for the first time I experienced the WORST CUSTOMER SERVICE EVER. At the Little Elm location located on 423 & El Dorado Parkway, they have been hiring and part of this staff included a woman of African American descent. She is the only staff member that does not greet you, she is the only staff member that selectively smiles or speaks, she is the only staff member that seems to put the process over people. Honestly, please train better or hire better. Today, we ( my son & I) came to the gym with our $37.99 monthly membership and he brought his girlfriend. She has visited with us one time previously, but this was prior to turning 18. During that visit, a front desk personnel allowed her to visit; however, he politely let me know the next time she would need to register and use the bring-a-guest pass. Fast forward to today, we arrived and were attempting to take her to the kiosk to register her as I was advised. NO ONE WAS AT THE FRONT DESK WHEN I ARRIVED. When we went through the gate, this hire came from sitting on the couches (no greeting) and stated, “Is she a member?” I replied, I am checking her in at the kiosk.” “No, you need to stop here first,” signaling the front desk. I tried explaining to her what I was told prior; she stated, “So that’s even worse, she already worked out for free, didn’t she?”
Now my mood shifted! Backstory: the gym has been my coping mechanism for my growing depression and anxiety since my recent layoff. So, needless to say, this interaction struck a nerve as this membership (well, two memberships) is a financial burden that I feel has been a necessity and helpful.
She responded as frustrated as I was, as if she was paying her last money towards misinformation on the part of a Gold’s Gym staff.
As I am currently walking on this Matrix ClimbHill with tears in my eyes, a running nose, and sweating 🥵 out of breath, I am completely convinced I need to find a new gym, and you should think twice before joining this one.
I believe in Servi-tude, that is a service-first attitude regardless of the position you have. It is sad and disheartening that people in a service industry don’t understand or care to.
I know my two memberships don’t mean much compared to the thousands of members, but that experience and $17.00 meant a lot to me.

Source: Google

★ 5

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★ 4

Definitely would be nicer to have more 45lb plates there's really not that many

Source: Google

★ 4

Has a lot of nice machines that aren’t found at other gyms.

Best things this gym has:
- single leg standing hamstring cable curl machine
- pendulum squat
- very stable 45 degree glute ham raise
- seated cable row/pulldown
- very stable assisted pullup/dip machine

Additions I would like to see:
- seated cable chest press machine
- more smith machines

Source: Google

★ 1

Be careful with this location, I have requested to cancel my membership, they took 2 months to take my cancellation request, after processing, still they are charging.. please don’t trust them. Its scam .. and staff is very rude, they wont provide any solution for the troubles that customers are facing , instead they will create more problem and multiple hops to talk to facility manager ..

Source: Google

★ 1

Fantastic gym until you attempt to cancel. They require in-person cancellations for online sign ups which is actually illegal in some US states. I don’t recommend doing any business with any RSG group brands (Golds gym, John Reed) Nothing against the staff at the gym, they are great. However, the parent company are money grubbing insects. I’ve lost a total of $1,300 in membership fees they refuse to refund after I moved.

Source: Google

★ 4

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★ 1

Gym is a ripoff! Turned in my cancellation letter in writing and Gold's was supposed to cancel my membership in May. They never did. Admitted to THEIR mistake but only refunded me for 3 months when they owed me for 5 months! They refused to refund me the other 2 months. So I filed a claim with my bank. They saw that no service was provided and the error was on their end and gave me money I was owed. A week later, Gold's calls and stated I owed the final balance for the bank charge back to my credit card! Are you kidding me?! The person on the call was really rude when I tried to tell him what happened. I have decided that I will not pay and if I see this on my credit report I will sue for harassment. These businesses think they can get away with anything.

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★ 5

Unlike the other here everything is special.

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★ 3

Place is always trashed. Plates never re-racked or just left on the floor. Dumbbells left everywhere. Gym etiquette has gone out the door.

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★ 1

This is an amazing gym, only thing I didn’t like it was the fact that there’s this person I can’t recall her name that didn’t let my cousin get a free pass, my cousin just move to my house and he’s in the transition to get his ID, I came to show him
The gym, and she wanted to charge us $15 for 30 mins left on the clock, I asked her kindly
To let us used the gym for 30
Mins, this is his first time at the gym, she said no, and had the audacity to then tell
Me if I also wanted to cancel
My
Membership, after I told her she wasn’t being nice. I love this gym, and all
Of my friends and employees got memberships at this gym in little elm. It’s sad that there’s people that would rather make a client go away because of personal decisions.

Source: Google

★ 3

Great place to workout, near my house. Would love to go in the morning but the old gentleman in the front desk is really rude and looks down on you for asking questions everyone else is super chill, sucks to have a great place with sour people.

Source: Google

★ 5

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★ 5

I could not ask for a better gym! The equipment is great, the people are good and there is a guy at front I think his name might be Ivy who is NEVER late always opens the gym early with a smile on his face. He makes me feel at home when I walk in every morning. I have been to many gyms where they open late or seem unhappy to be there well not this guy, Golds is truly lucky just as I to have him opening every morning. If you are wondering if you should open a membership well I have two words DO IT!

Source: Google

★ 4

Gym exelente equipo de maquinas muy buenas, muy limpio todo el personal muy profecional, precio esta entre lo normal, puedes pagar tu propio entrenador.

Source: Google

★ 5

Great place to work out. Friendly staff and patrons.

Source: Google

★ 4

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★ 1

This facility is a complete scam. We were billed monthly and yearly even after canceling the membership. My son and his friend visited the Little Elm, TX facility the last week of June and opted to pay a monthly fee even though they wanted to go there for 4-5 days until the end of the month. Despite canceling on June 30th, they continued to charge us in July and then hit us with double charges in August - once for the yearly fee on August 15th and again for the monthly fee on August 30th. Beware of this facility!

Source: Google

★ 1

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★ 1

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★ 5

I’ve been to golds gym of couple of times and it’s always a great workout 💪🏿! Went with a buddy and Nathan was very helpful in getting a day pass. He gave me some tips as well for my workout. Nathan was very respectful and patient with me during the whole process.

Source: Google

★ 5

Hey just left gym came in front outta town super clean gym. Great environment for gains Nathan really looked out and made us feel welcome great staff great experience.

Source: Google

★ 5

Nathan was amazing. Great customer service super clean gym great equipment. I had an amazing time. Definitely gonna figure out how I can come back soon.

Source: Google

★ 5

Nathan gave me great service

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★ 4

It's nice wish it was bigger so the weight machines wouldn't be so close together

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★ 4

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★ 4

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★ 5

Gold’s Gym Little Elm is A great facility, well kept with cleanliness, exceptional support and service. My experience with Cody, The front desk associate has always been very inviting and even respectful. He’s always been very knowledgeable and supportive when I’ve needed something. 10/10 recommend gym

Source: Google

★ 1

my friend and i wanted to try this gym out since we saw they had a free day pass online. when we arrived and asked to sign up for it but without even checking the girl with the long black hair at the front desk very rudely told us that they did not do free day passes. she told us that we needed to pay $16 to do a day pass and later we showed her the email informing us that there was a free day pass that we could sign up for. she was still very rude about it and needed to have us show her proof that we lived in the area. i have been wanting to go to this gym for a while now and was considering applying for a membership too but after that experience…ill pass.

Source: Google

★ 5

excellent gym

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★ 1

Wow I drove 9 miles to try out the gym and the girl at front desk was completely unfriendly telling me I lived too far for a free guest pass and wanted to charge me $16 for a day pass. It got to the point where I had to open the gps and show her my location just to calculate the 10 mile range which it was not stated on the gold’s gym website. Unfriendly, unprofessional, not a place where I’d like to have a membership. If anyone is trying to tryout the gym well good luck!

Source: Google

★ 1

They have the wost management ever. They are rude, no help, they make everything difficult. Someone took my car keys right before close, they sent me through hoops to have the cameras looked at to see who possibly picked them up. Told me i had to have the police come up there etc., so I did that the next morning, I explained what happened to the employee and at the front desk. He handed me my keys and stated, he believed me and they could look to see if it was by mistake. (That's all I asked for). The manager tried to make me look like I was lying and said I should just be glad that I got my keys back and sorry he was not telling me what I wanted to hear. And my car would have had to be damaged or stole. He also stated that if someone got shot in front of their store they couldn't do anything. Felt so uncomfortable going their after.

Source: Google

★ 5

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★ 3

Pros: nice gym, plenty of equipment, unique equipment you don't see at 24/LA/Fitness connection

Cons: lots of teenagers/early 20s that use the gym for social hour and have poor gym etiquette (crowding machines, not re-racking weights)
Gym can get pretty crowded during peak hours

Source: Google

★ 3

Reply to Golds/ Mike

Honestly it's all based off of a singular interaction with a heavy set guy who claimed to be the GM getting upset over a shirt I wore with a cussword on it. Never has it been an issue in any other gym, this is supposed to be a place to go do work, be serious, get your frustrations out and this guy on a power trip interrupted my workout over a shirt when it wasnt bothering anyone. He claimed that it was policy, it's not, I checked the board he referenced. He claimed is the same reason he doesnt allow shirtless stuff yet I see people constantly shirtless in the group x room. Sadly nothing you can fix. Also doesn't help that everytime I see him in there he's being pervy around any woman near him. Gym GM on a power trip is a joke. No respect for the guy at all.

Source: Google

★ 5

Loved this gym but my husband and I moved so we had to leave golds. The gym was always great and Cody at the front always made the experience positive and helped with anything asked!

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★ 5

Out of town guest pass and this gym is really nice! Very clean and smooth up to date equipment! Cody at the front desk was awesome and so helpful! What a friendly face! Thanks for the lift!

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★ 5

Clean and modern

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★ 5

Great gym setup. Well maintained and kept pretty clean.

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★ 1

I am new to the area and had a few questions before signing up. I called 6 times, phone rang at least 30 times with no answer. No way to leave messages, no one answers. That alone gave me the answers I needed. I won't be signing up. It's unfortunate. Very poor service. Do better.

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★ 5

Nice gym. Front desk guy Cody is the absolute best

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★ 5

Clean gym with a lot of equipment.

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★ 5

Great Equipment, plenty of options to choose from to really get to my goal! Also, shout out to Cody for going over and beyond with providing me with exceptional customer service and information. Almost felt like I learned from a college professor when I asked him questions regarding reaching my fitness goals and how the gym could help me do so. Thanks Golds

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★ 5

Facility is always way to cold, but equipment is nice and very well kept up, only one person working at the time of me working out named Cody but he was able to answer any question I had and was very approachable.

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★ 1

Canceled my membership 12 days before it expires because I was leaving the state and they made me pay for the next months membership as well, pretty stupid since I was paying month to month and I wouldn’t even be able to use the next months membership. They also didn’t tell me when I signed up that they would charge me an extra month which they should be obligated to. Pretty much ruined my gym experience because of this scam! The thing is I wouldn’t have a problem if I had a gym in my state, I’m from Utah so if there was one there I wouldn’t be complaining but there’s no gold gym there. It’s just ridiculous that you guys are charging me an extra 100$ for something I can’t use. I shouldn’t have to pay under my circumstances.

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★ 5

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★ 1

Recently started working in the area and wanted to try out the gym. Downloaded a free guest pass online and was told I had to pay $15 because my home address is not in the 15 mile radius for the free pass. Doesn't say anything about a mile radius when I downloaded the pass. The manager was likely more concerned about his closing percentage instead of thinking it was possible i wanted to join a gym where i work and try it out.

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★ 5

Cody is always the most helpful and knowledgeable person about the product/services they provide.

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★ 5

Cody at the front is always kind and he’s never late and even opens the gym up 5 or so mins early which really helps me start my day!

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★ 5

I normally go to a different golds gym but this was my first time in little elm so I decided to check this location out and Cody at the front helped show me around and was able to answer every question I had without hesitation. Anytime I visit I will for sure stop in to catch a workout there

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★ 5

I recently visited the gym and received exceptional assistance from one of the employees, Cody Boote. His dedication to ensuring my workout experience was top-notch truly stood out. I immediately felt welcomed to the gym without any type of intimidation. I highly recommend seeking out Cody Boote for any assistance you may need at the gym for any inquiries of signing up or a gym tour. His professionalism and commitment to customer satisfaction is truly commendable. Thank you, Cody for your outstanding service!

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★ 5

Great GYM! Love it here.

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★ 5

Frida is presentable and professional.

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★ 5

Shoutout to Frida

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★ 5

Let me tell you, the vibe at this Gold's Gym is incredible. A huge part of that credit goes to their awesome staff like Frida, who has gotta be the most welcoming staff member on the planet. She remembers everyone's name, greets you with a smile and makes you feel like you're part of a big, happy fitness family. You walk in feeling a little sluggish? Frida's infectious enthusiasm will have you back and ready to crush your workout. Leaving feeling sore but accomplished? High five from Frida, and you know you'll be back for more punishment (the good kind!) tomorrow. It's a great gym whether you're just starting out or a pro, you'll find your home here.

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★ 5

Great experience at golds gym especially at the front desk from Frida.

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★ 5

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★ 4

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★ 2

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★ 1

Gyms great and all, but don’t bother trying to cancel in person, had been charged the last 2 months without knowing because when I went in to fill out my cancellation form, the guy told me I’m all good, turns out my cancellation form never went through and had to cancel it over the phone

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★ 5

Frida always has amazing energy at the front desk always positive and welcoming!

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★ 4

Facility used to be 24 Hour Fitness but was purchased by Golds. Extensive remodel resulted in a very nice workout facility.

My only request is for a few of those Octane Fitness Lateral Elliptical machines that simulate the ice skating motion.

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★ 5

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★ 5

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★ 5

Gold's Gym in Little Elm is fantastic! The facilities are well-maintained, the staff is friendly and knowledgeable, and the variety of workout equipment is impressive. It's a great place for fitness enthusiasts of all levels, and the classes are a definite plus. Highly recommend!

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★ 1

Huge gym, clean, friendly staff at the front desk. Great equipment! Only downside is a lot of teenagers at times. A lot of folks are also filming and in the way which sucks when you just want to enjoy your workout and have some privacy. Can also be intimidating for beginning gym goers who are trying to get in the rhythm of things.

Update: I’ve been trying to cancel my membership for my partner and I for over a month. No response. And the gym just tried to charge me again. Shouldn’t be that hard to cancel membership.

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★ 5

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★ 5

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★ 2

It lacks a lot, but I guess that's the Gold's way. They've only been open a year but the equipment already looks like it's been there for years.

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★ 5

I just recently started working out ant Gold’s and I love it! For the first month I had Kenneth as a personal trainer, which was so helpful. He really knows his stuff!

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★ 2

Good equipment. Maintained well.

But the clientele has the worst gym etiquette I have ever seen in any gym. Too many kids. Too much social hour.

Perfect example... 4 benches and no one has done a set in over 5 minutes. But there has been an awful lot of talking! Been like this since the gym opened.

Working out slow is ok, but it should be within reason... and respectful of others.

If Management wanted social hour, they should have opened a bar instead of a gym.

Unfortunately, there just aren't many decent options for working out in this area.

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★ 5

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★ 4

Don't pay for a gym membership!
1. Get a parking spot where you can see the front desk.
2. Wait for the desk attendant to leave the desk or start talking to a girl
3. The staff will leave the gate open
4. Just walk in

Source: Google

★ 1

This gym acts like a 16 year old is gonna blow up the place. I’m 16 and wanna lift with my friend, so let me get a guest pass even if I’m not 18. It’s really not that deep that you have to keep a 16 year old out like I’m gonna destroy the place. At least Lifetime gym lets underage people who want guest passes in with a 18 year old guardian. But not Gold’s, not even with a guardian. So bad and stupid.

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★ 5

Overall great clean gym w equipment for everyone. Lots of younger people standing around taking up space sometimes and being a bit obnoxious but the gym besides that is really high quality and has something for everyone

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★ 5

After using this gym for a couple weeks now, I couldn't be happier and wished I had joined sooner! My previous experience with Golds Gym in San Antonio (Army) was that it was mainly free weights and because of injuries I now have, wasn't ideal for me. This Golds has TONS of machines all in excellent condition and multiples for a body part so you can always find one open. The gym is very clean and organized well. Great Atmosphere, great gym!

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★ 3

Great equipment, and very clean. However, this gym would be perfect if it had a Smith Machine and a Power Tower machine. It could replace some duplicates in there. Also, it is very crowded so it can be hard to get a good workout in, as well as many high schoolers with their tripods taking up machines. But honestly, if this gym had a Smith and Tower Power machine it would be a good 5 stars.

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★ 5

Sick gym

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★ 3

Good set up....BUT you have A LOT of inexperienced members who just like to video themselves....and you should make sure members know ....THEY SHOULD NOT TAKE VIDEOS OF THEMSELVES IN THE CHANGING/ BATHROOM AREAS!!! Besides being illegal...its stupid!

They can use the mirror in their own bathroom!

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★ 5

One of the best workout places in the area. I like how big the area is and also that it has most type of workout machines. The gym is always clean and tidy.

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★ 5

Greatest gym of all time!! 🙏

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★ 1

Horrible experience. No one will return a phone call nor do they do what they say.

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★ 5

My 17 year loves this gym! The equipment is top of the line and the place is very clean! If you are looking to get in shape and learn more, this place is a great place to start!

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★ 4

A little intimidating most people looked fit already. Staff was friendly, they have classes and the gym was clean not much more to say.

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★ 1

This gym continues to charge me for a year. I have put in my written cancellation, I have called - I do not live near there or I would go raise hell. Over $500 in charges for services I have never used.

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★ 1

Worst machines and overly harsh staff

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★ 1

Low quality equpmenf

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★ 1

Awful gym full of kids in pajamas, half of the equipment doesn’t even work

Staff is unfriendly, AVOID AT ALL COST

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★ 5

Just wanted to thank one of the members Bobby and also one of the staff members Cortez for being so kind and accommodating! I was under some stressful circumstances and they did not hesitate to lend out a helpful hand. Cannot thank them enough. Would definitely enroll in this Golds Gym knowing it has such caring members and staff

Source: Google

★ 5

Gold's Gym Little Elm is an exceptional facility! It is clean, has great equipment, friendly staff, and great classes. My personal training sessions with Kenneth A. were challenging, informative, and motivating! Thank you Kenneth & Gold's for helping me take my fitness goals to new levels and for helping me keep it fun!

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★ 5

Clean gym and excellent personal trainers.

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★ 5

We were looking for a gym and unfortunately this wasn't the one for us but the GM and his staff were very helpful

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★ 5

Great gym clean, courteous and friendly atmosphere.

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★ 5

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★ 4

Impressive space. Huge. Very packed anyways.

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★ 5

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★ 5

I’ve been going here since they opened last year and I love it! No gym can compare, the environment and the equipment are great! Also shoutout to the employees, they’re all so kind and friendly.

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★ 5

Love this place!

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★ 5

Caleb is a fantastic trainer! Lots of different types of equipment and free weight space. Very clean. Junior, the manager, goes above and beyond for client satisfaction.

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★ 5

Love this place. Thomas is an awesome personal trainer!

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★ 5

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★ 5

Huge shoutout to Kenneth Audette!! I have been training with Kenneth Audette for several months now, and I cannot recommend him enough. He is an incredibly knowledgeable and skilled trainer who is committed to helping his clients achieve their fitness goals. From day one, Kenneth took the time to understand my fitness level, goals, and any limitations I had, and he designed a personalized program that has helped me make significant progress. The place itself had such good equipment and that combined with Kenneth was bomb and he also referred me to the Body Balance class with Carol Sartin and a really big shoutout to her as well she can make your body move bro.

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★ 5

I had my sessions with Kenneth Audette and he just helped me move better and more efficiently my base is so much stronger he is totally worth the money y’all check him out, he’s always willing to work with you and your timings always nice to talk to him and he will help you work around your body and help you breathe and move with more ease. I can’t thank him enough!! If you guys get a chance have him for your complimentary session and then you will understand your potential and how he can help you be stronger and flexible.

Source: Google

★ 5

I have been going to this gym for a while now and I have never had a bad experience. The management is great, everybody at the front desk and supervising the gym area is super friendly, and the staff is very efficient. The gym is always clean, all the equipment is constantly taken care of to be smooth, and everything is organized.

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★ 5

I joined Gold's Gym, and I must say it has been an incredible fitness journey so far. From the moment I stepped into the facility, I knew I had made the right choice.

I highly recommend Gold's Gym to anyone looking for a top-notch fitness experience. It's a place where you can challenge yourself, meet like-minded individuals, and achieve your fitness goals in a supportive environment. Gold's Gym has exceeded my expectations, and I can confidently say that it's the best gym I've ever been a part of.

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★ 5

I have been enjoying my workouts at Gold's Little Elm location! 100% recommend. Clean , professional, very helpful staff, experienced trainers, spacious and variety of group classes! Get your fitness journey started with this!

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★ 5

Excellent equipment and friendly staff. I work out daily!

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★ 5

Shout out to Thomas. He was so helpful giving me a tour and helping with membership. He is very knowledgeable and helpful. I was greeted very friendly. He took the time to answer all my questions. Gym is clean and equipment is set up to make it easy to work out.

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★ 5

Gym is amazing, love the staff and equipment.Can’t think of going to any other gym.

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★ 5

Has great and clean equipment, the staff is also very friendly

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★ 5

After researching the gyms in our area we picked Gold's to get our son a membership when he turned 16. We knew there were other gyms in the area that were cheaper, but the reviews for the other gyms showed a trend of horror stories of uncancelled memberships and struggles to get refunds. We went on his 16th birthday to check out the gym. It was clean and from what we could tell there were no machines out of service. And the people there were there working out - minding their business. We decided to sign up the same day. We had a bit of an issue with the sign-up and after paying the pro-rated monthly fee we had to start over and create a whole new account and re-pay the monthly fee. The attendant that was assisting us was extremely kind and apologetic for the issue and the manager said he would take care of the account refund immediately. I took down the manager's name because I assumed I would have to call in a few days to follow up and remind them. However, I was pleasantly surprised when the refund showed up in a 2 days just like he said it would. It's only been a few weeks, but our son loves going to the gym and we are so happy we chose Gold's!

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★ 5

Very well kept ...

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★ 5

Golds has been a great gym for me, I had a personal training session with Kenneth and I really enjoyed it!

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★ 5

Kenneth was a great personal trainer, and make me feel like actually going. He helped me focus on my goals and develop a routine to achieve them!

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★ 3

Great staff. They seem to have given up on stocking clamps. Buy and bring your own. Also, they could use some more 45’s in the bench area. Don’t go between the hours of 2-4. The broccoli haired dude-bros from high school are sitting around for 12 minutes between sets of baby weight and the thirsty high school girls are in competition to see how little they can wear before getting kicked out. Best to visit during the extremes of the day.

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★ 5

Excellent gym, well kept and clean. Great selection of equipment, good space and atmosphere.

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★ 5

Ask for Friel if you’re looking for solid trainers! Helped get back on track for my goals.

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★ 1

First of all, the gym itself was nice, however, the front desk guy with the pushed back hairline and tiny ponytail was being passive aggressive the second we walked in. The guy with the buzz cut hair was nice though.

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★ 5

They found my wallet one time

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★ 5

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★ 1

I Was here on Sunday April the 16th, 2023 at 7AM per their stated hours of operation, ended up leaving at 8:15, an hour and 15 minutes waiting and there was no staff to open the gym. Heading over to a different gym now and cancelling my membership.

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★ 5

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★ 5

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★ 5

Appreciate the quick repair.

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★ 5

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★ 5

Great gym! Vibrant and open environment, all the weights and machines are well-kept and seem brand new! They gave me complimentary personal training session with Kenneth and I got a very solid workout in! He’s knowledgeable, personable, and the fitness principles he taught motivated me in and outside the gym. Good place to get fit 👊🏽

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★ 5

Great facilities and customer service. Truly enjoyed my workout's here. Personal trainers here are really committed to helping you achieve your goals. Special shoutout to Kenneth Audette for all his help with training and guidance. He really helped me hone in my technique and focus on proper strength training.

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★ 5

Facility was great with brand new equipment, nicest front desk I’ve encountered to any gym I’ve attended. Definitely recommend!

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★ 5

This Golds Gym is one of the best golds gym ever.
Best bang for the buck
Has much better equipment than any other gyms I been too
Staff is super friendly and always willing to motivate you.
Kenneth and Tyler ate favorite.
Kenneth helped me with squats and stretching and after week my pain was gone and I was able to do 405 on squats for 3x3 and Tyler always encouraged me when see me tired on phone being distracted and not working out.
My body is in good shape
I have been hitting pr after pr

The only nit pick about I have this gym is they have single of each machine
If 1 machine is taken gonna be a while before other is free

Leg press have an area I. Which they can add more pandelum or hack squats

More bench press are great addition

1 more fly over machine for chest and shoulder

Hexagon bar

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★ 5

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★ 5

Cody offers awesome front desk hospitality and showed off the gym nicely after being new to the area. Immaculate vibes and great lighting with plenty of space between equipment.

Source: Google