★ 5

This gym is a fantastic place to work out. The facility is well-equipped with a wide range of machines and free weights The staff is friendly and always willing to help, and the atmosphere is motivating. I highly recommend this gym to anyone in the area looking to stay fit!

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★ 5

Its improving so much throughout this year 2020! I've been getting stronger despite the pandemic. The only flaw is I wish members would stop using their phones while sitting on equipment! But overall 2 stars added back for improvement! But reopening the sauna and pool would be lovely... For all you mask supporters and lovers you will barely see people wearing masks, so no childlike complaints allowed either! Update as of July 2024: They opened up the sauna. Superb!!!!! A+++++++++ Another Update: So sad that they are closing. I will miss this place!

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★ 2

Night staff at this Golds needs improvement

Me and my wife come to this gym often and never had issues. Front desk rep Camilla was extremely rude to both me and my wife. Attitude on top mumbling under her breath she made it clear she had no interest in helping us. My wife asked a simple question about a guest pass and she gave the most sarcastic answer, like if we were wasting her time. Everyone else at this gym is great other receptionist were helpful when asking to speak to a manager.

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★ 5

Best gym ever :,) and awesome employees.

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★ 1

Absolutely heartbroken that you are closing this location. I've been coming to this place for 19 years. We finally got an amazing manager (Natalie) and the place was being well kept. BIG mistake not bringing childcare back after Covid ( I dont have kids but even I know the value of providing that service). Memberships are going to decline without that. Did ya'll think that we are just going to go to Live Oak or Bulverde? No way!! Those gyms are too small and vastly inferior to NACO. Plenty of us are cancelling and moving on. I will never forgive Golds for getting rid of my sanctuary. My facebook is littered with Golds gym ads, talk about a kick in the you know what. You have money for Ads but not rent? You keep closing locations, please just leave San Antonio all together!!

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★ 3

I've been working out here for a few years now. I've continued to come here because it doesn't ever get over-crowded and I'm able to get my workout done without waiting for equipment. However, lately it's been so hot inside that I almost passed out a few times doing cardio because I was sweating so much. I also noticed that several of the men walking around smell like terrible B.O. I'm assuming caused by the excessive heat. I'm not sure what's going on with the air conditioning, but I wish they would fix it!

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★ 5

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★ 2

I never can get an answer as to why we are paying full membership at this location but no access to the pool since 2020. Yes, I understand it was shut down because of Covid but that was 5 years ago. I am told that it needs repaired, why does it take 5 years to repair it? Never can get an answer. There are other annoying aspects about this gym as well. It is always hot and humid in certain areas of the building. I have asked numerous times and also complained to the manger about this. Seems they have several units that are not working efficiently but do nothing about it. There are a set of treadmills always having electrical issues therefore always broken down. If they cannot provide full access to the gym, then they need to provide a discounted membership rate. My suggestion, discount the inflated membership dues since the gym cannot provide what it advertises on the front of the building in bold letters "Pool" and "Childcare". False advertisement. Certainly, the extra money this location is pulling in could pay to take down the false advertisements.

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★ 5

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★ 5

I've always been afraid of going to gold's but I love that they have machines for the absolute beginner. I think the only drawback I've seen so far is that if you're into lifting free weights it tends to get a bit too crowded within that section throughout the day. Everyone of the staff I've interested with his been friendly and I like my PT Caitlin, she is very interactive a responsive in a timely manner.

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★ 5

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★ 4

Always a friendly receptionist. The place is always clean. 2 small gripes, shower never shoots cold water! And it's not a 24hrs place. I work weird hours!

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Great gym! The staff is friendly, plenty of cardio/weight machines, and squat racks. They have Zumba and Body Pump classes, as well. Love this gym!

Update: 2025. This location has added more classes like yoga and Body Jam. The sauna is open and the GM, Natalie, is a breath of fresh air. It's very clean and many of the members are regulars, it's almost like family. Best Gold's in San Antonio!

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★ 5

Mostly everyone here is chill. Good selection of weights but place could use a face lift. Manager is always delightful to talk to

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★ 5

Friendly staff. Clean, clean, clean. New machines. Sunny and bright. New sauna.

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★ 4

Had a very first workout here at this Gold's Gym location next to the Walmart. The manager Natalie was very informative and professional. She answered all my questions. The gym facility was very well kept up and clean. The men's bathroom was also very clean. I will definitely be coming back to sign up for a membership with my wife.

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★ 5

It's a good thing that Wal-Mart has a gym nearby so that people who like to work out can deal with lazy customers who don't return their shopping carts. Also, good Wi-Fi.

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★ 5

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★ 4

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★ 5

I like working out here. Great atmosphere.

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★ 5

Went for Silver Sneakers. It's fun.

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★ 5

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★ 3

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★ 5

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★ 5

I just love how the people there are like family. I talk to Natalie (GM) as if I've known her for years and Darren ( personal trainer) takes care of my husband who is a stroke victim and going through recovery. They are encouraging, personal, and accommodating. I'm so happy my husband met Natalie and wanted to go to the gym. He loves it there!

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★ 5

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★ 5

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★ 5

Home sweet home
I love this place.

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★ 5

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★ 5

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★ 5

If you want to get away from high schoolers recording videos and taking so much on machines. This is the gym for you, here only old people come, you can come work out and leave. I love this gym

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★ 5

I have been going there for some time working with Darren. I am 80 years old and the changes he has help me make with my strength, balance, and we'll being has been amazing.

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★ 2

Plenty of equipment. Lots of weights and tons of people not re racking their weights, ESPECIALLY the same people over and over again. What happens when someone wants to use a machine and its loaded with 45s?? RERACK YOUR WEIGHTS OR STAY HOME!

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★ 5

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★ 5

The staff at Gold's Gym on Thousand Oaks are always pleasant, super friendly, and helpful, especially Stefanie. She's always quick to help and ready to enhance gym-goers' experiences. Big shout to Stefanie!!!

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★ 5

Gets the job done, has everything you need

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★ 5

Stopped in for a visit and some info, spoke with the sweet manager, Natalie, who was super informative and sweet. She took me on a tour, which was nice and clean. Also explained trainer sessions and plan options, just an overall great experience. Signed up and ready to rock this fat off!! Thanks Natalie and Golds Gym. Keep up the good work!

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★ 1

Switch from Crunch Only because this is down the street from me and Crunch is 20 mins from me But it’s the same price for HALF OF WHAT CRUNCH HAS TO OFFER. This place doesn’t even have a Sauna which is crazy. I’ll keep making my 20 min drive for better quality

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★ 5

Love this gym and the classes they offer, especially body jam! :)

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★ 2

I went to gold gym they were taken mony behind back . Without my permission.So don't go to gold gym they will do u to. & They don't care.

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★ 5

Best Gold's Gym in SA for sure, best place to make leaps in strength. All the others are just clout chasing locations.

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★ 5

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★ 5

Light weight baby

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★ 5

Fantastic place people are friendly and place is clean

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★ 1

AC sucks

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★ 5

Friendly staff, great trainers
Going here from now on!

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★ 1

They have really 👎 music.

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★ 5

It had been a while since I had some health issues. The lady at the front desk got me re-registered to get my membership updated.

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★ 5

I love this gym and the staff is truly amazing. I enjoy Lynn’s Body Combat and Zumba classes, Kristen’s Body Attack class and Kim’s Body Pump class.

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★ 5

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★ 5

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★ 5

They have all the equipment necassary to reach your goals. Moreover, the layout is very organized. I get my best workouts at this location. In addition, the staff is extremely welcoming.

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★ 5

I've been going here religiously for 15 years. It's a great positive community here.

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★ 5

All I need is a couple weights and machines and this place has them. This isn’t the place if you want a fancy “Lifetime-like” smoothie bar or towel service. Golds Gym excels at providing the equipment you need and the professional trainers to help you. Tim, the GM is a pretty friendly guy who is also well knowledgeable with workouts.

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★ 5

I usually go early in the morning before 6 am so it's usually not crowded. I also go on off days so that it's not that busy

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★ 5

Great GM. Nice gym equipment and wouldn’t rather be anywhere else

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★ 5

great gym

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Excellent facility. This location is very clean & kept in order. Wish I didn't live so far. I just happened to have a spare hr & half before I picked up my son on that side of town.

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★ 5

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★ 5

It has been clean, working equipment and has not been hot. Great staff

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★ 4

I been there once this place gym and It’s really nice equipment, have more equipment workout. But which one I really don’t like is pretty quiet gym and looks like we in library and that’s why I was making excuse why I really don’t like it . But I talk to Seth in front is nice guy. And maybe I will go back this gym because I have Gold Gym membership at Live Oak

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★ 1

Fast forward to 2023 and this place is the complete opposite. The worst general manager I've ever encountered. Thank goodness I have some proof of them charging me for three years after I canceled. I had been with Gold's Gym since 2000. So please read carefully, my words should have weight to someone and consider my words. Do not trust this place. If I couldn't save myself, at least I'll try to save you . He tried to get me to give up on letting you all know and telling me that it wasn't gonna do any good. Well, if you (I) can stop someone from going through the hell that I went through recently, then it'll be worth it . I will be leaving more details at a later time. I will keep updating, so look back at my reviews please. For your own good.

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★ 5

One of the best places/ gym I’ve been in very respectful and peaceful. Darren Frett helped me out signing up

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★ 1

Idk who's doing this but they should not have a membership, every single piece of equipment I've used has had several plates on it, one had 8 plates on it , if you are strong enough to load that many than you can take them off

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★ 5

Gold's Gym Naco is literally the best Gold's Gym in San Antonio.

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★ 5

Perfect place to burn off a rough day

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★ 5

Fun cycle class. Lots of energy.

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★ 1

Old outdated equipment that doesn’t work how you would expect compared to other golds locations and it’s way too dark inside especially at night. Also there is like 1 towel/cleaning station for the entire workout floor so if you want to catch something this is your gym. Good mostly for cardio and lower body, not so much upper body workouts

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★ 5

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★ 4

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★ 2

So yall just not gonna this morning huh🙄3/15/22 5:14am

2/27/23 5:15 Again you've chosen not to open ppl standing outside in an area that's getting worse with crime, and poverty. Last Monday you also chose not to open on time. 12yrs is long enough. time to try tru fit or crunch I suppose 🤔

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★ 1

Reading others reviews I'm seeing the same stuff from months ago not addressed today, not returning here

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★ 3

Fix the sauna.

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★ 3

I like Golds but this location is last resort, when it had the sauna this was the place I would go to

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★ 5

This Gym has been amazing for me and has met expectations in the highest ways. I started coming to this gym after I enlisted into the Navy, I started workouts with the personal trainer Darren Frett and He has made my gym experience amazing. He teaches me workouts and guides me through them as well as explains what the workout does for my body and how it can help me. He knows I need to get ready for Navy bootcamp and he is helping me be able to get prepared physically, and hold's me accountable and keeps me on track! I have gained so much progress in a short time because he is a very great personal trainer and I am grateful for all the help he has given me!

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★ 5

First workout in training with Darren Frett was excellent. He’s very knowledgeable about his craft. Throughout the whole session he was concerned about my general physical health after each exercise. I have a bad back and he focused on my core the healing verses over exerting myself. I plan to continue training with this gentleman.

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★ 1

Would not recommend this gym. Went in to cancel myembership and was informed that I will also be billed for January. They informed me it was in the contract, however they do not underline it or point it out.

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★ 5

Love this gym

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★ 2

Front door locked half the time in the morning, if you're open, then legally open the doors. Service your equipment!! How hard are these concepts?

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★ 5

Sería bueno que estuviera la oportunidad de pago en efectivo

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★ 5

Love this place. If you're looking for Zumba, yoga, and get a great workout. Yes I recommend this place.

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★ 5

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★ 5

Well equipped, clean, never too busy. Wish they had more than one Smith machine.

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★ 4

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★ 1

Scam, month to month they still take your money weather you go or not. And don't forget to give 30 day cancelation or they will stack the bill then send to debt collector. Never go here

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★ 5

Great place to work out, plenty of equipment and weight options. The staff is super friendly and the gym is always clean.

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★ 5

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★ 5

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★ 5

Cycling instruction extremely rude and favoritism not a pleasant class needs to be replaced

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★ 5

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★ 5

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★ 4

Good place to workout.

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★ 5

Zach at the front desk was super nice and helpful! Great location with some different machines that I'd been dying to try. It's a clean location too.

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★ 5

Old school gym with a modern feel.

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★ 4

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★ 5

My favorite spot

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★ 5

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★ 5

Not a bad place to work out. The staff is great, very friendly and welcoming.

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★ 3

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★ 5

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★ 4

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★ 5

This location was not busy at all for "peak" hours. I was there at 6pm and left by 730pm. Very chill not all over crowded. Even though there is literally a Golds Gym in the parking lot of the hotel i stay at when in town, I will always go to this one moving forward! Clean, no ridiculous music. I recommend this location if you are wanting a great full workout after work and don't want to fight over bodies.

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★ 5

My favorite gold's gym so far; the equipment is in good conditions and friendly staff.

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★ 5

This is my favorite Golds in San Antonio. The staff is super friendly and very helpful. The gym is always clean and never packed of people, at learn in the mornings and mid afternoons. If it had a sauna it would be that much better but still ranks high in my book.

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★ 1

Dirty and stinks ! The equipment it’s old and lot of machines does not work well !
Last time I the machine to do raw (back) just stop working and I almost get hurt with the weights they got loose !
People deserve a better gym since we pay a lot of money every month !

The AC does not work ! People left the class
So disappointing and I pay more than 40 monthly for that !

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★ 5

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★ 5

Sooo much fun @ golds Bulverde
I love the updated machines
ND PEOPLE ARE AWSOME 🎈♥️

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★ 3

Men in the gym need to address there B.O. there is stuff called deodorant. Use it. Take a shower before training. And stop smoking dope before training. It doesn't help you gain anything and it stinks.

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★ 5

Lots of equipment, very clean, fitness instructors are excellent!

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★ 5

I did personal training with Andrea Janss from September through December. She put me through some amazing athlete work outs and it was so fun. I suffered a horrible back injury during April 2021. Andrea helped me build back my posterior core and now my new body feels amazing. Thank you so much Gold’s Gym for your excellent winning culture and thank you Andrea for your expertise! I’m looking forward to returning to my hockey team in January!

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★ 5

Calm and clean

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★ 3

Staff is awesome and the free weight area is really good but they need to open the sauna. I don't know why it's closed when the other gold's around the area have their sauna open.

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★ 4

Love the worker’s

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★ 5

Very pleasant and helpful trainer.

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★ 5

Has Everything you need really. A nice little HIIT area, free weights, resistance machines, cables, pool, and group class area.

Just be aware there are personal trainers who can sometimes hog an area.

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★ 5

Wish the pool was opened, but other than that the staff is friendly and everyone seems respectful of each other.

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★ 5

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★ 5

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★ 5

Not as good as the management on Goliad road

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★ 2

It's a gym but that's really it. All expense, no substance.

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★ 5

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★ 4

I like but I hate that the pool & sauna are closed

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★ 1

The smell of sweat hit me immediately. No ladies room amenities. Pool not open.

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★ 2

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★ 5

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★ 3

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★ 2

I made an appointment Friday night with a staff member for Saturday morning at 9am to meet with someone to go over membership options and personal training. I've been to this gym in the past and always had a pleasant experience with the staff. I was there early and decided to get on the bike while I waited for my appointment. When it was 9am, I went to the front desk only to find out the assistant manager wasn't there yet and was ultimately told he wasn't going to be meeting with me. The staff member did assist me in signing me up with my membership. To the staff member, it didn't seem like a big deal that the assistant manager wasn't going to meet with me, but to me I was very disappointed. I was looking forward to getting signed up for personal training so I can start this journey into improving my health. I was informed the assistant manager would call me back. He did call me back later in the day but where I was didn't have cell phone reception so I missed his call. Once I was able to, I called him back about 2 hours later only to be informed that he was on his way out the door and was unable to speak to me. I was again informed that someone would be calling me back today which I'm not counting on since it's the 4th of July. I like this gym because of the convenience of it's location. I don't want this unfortunate first impression to deter me from my fitness goal.

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★ 3

Poor customer service. They do not care about their members only their money. Go somewhere else! They don’t deserve your membership

3 months later they finally corrected their issue so I raised their service from 1 to 3.

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★ 5

Great gym, Not so crowded during the day

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★ 5

Love my new gym!! Glad they don't require masks!

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★ 1

This is my 2nd posting about this place....no one will put back weights and equipment is all over the place with cables and free weights

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★ 4

It's my go-to gym. Has everything you need to get a solid work out.

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★ 3

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★ 5

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★ 5

Love it! Facility is nice and it's big enough to where you never left waiting to use equipment. The staff is awesome and yeah my gyms dope✌️

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★ 5

I love it here

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Great place to train

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★ 5

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★ 5

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★ 5

Amazing fast service

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★ 5

What can I say, its golds baby!

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★ 4

Jim is improving

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★ 5

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★ 1

They charge more than they claim then hang upon you when you call about it

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★ 5

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★ 5

Excellent staff, equipment was clean. I enjoyed my workout in a good environment.

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★ 4

Near my crib

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★ 4

Friendly people but the pool isn't open due to Covid.

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★ 5

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★ 5

Quiet, the staff is great! Got my workout done in a hour. My new spot...

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★ 1

I being there couple of times and I always see people
With out a mask 😷 the employees walk by the members and don’t even ask them to put the mask on seems like they don’t even care about it.. come on guys you can do a better job... I really hope some one call the city and make a report..

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★ 5

It feels great to be back in the gym, its clean and low traffic.
👍👍👍👍👍

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★ 5

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★ 5

Best gym

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★ 5

Great gym unhappy the pool is closed though...but overall great.

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★ 1

When you look at Google reviews for a gym, you are looking to see if they are going to be shady about the billing. Unfortunately this is yet another case here...

Understand that this gym will directly lie to you. I'm not going to go into some emotional paragraph, I will just state the facts. I went into the gym last week looking for a guest pass to try it out. Tim said that they don't offer guest passes because of Covid and he recommend that I just join for the $1 sign up promotion. I told him that I'm traveling for the holidays and that I won't be back to SA for good until January, so I don't want to sign up for anything yet before I try out a few gyms in the area. Tim said that if I sign up today, I can cancel before October 25 and only be charged for that $1.

I went to the gym twice that week, and cancelled on Oct 24 due to them not having any bumper plates or HIIT room available.

Sure enough $32 came out on Oct 26.

I called and the front desk lady said that Tim was "eating", and asked if he could call me back. He didn't call me back until the next day. He denied saying what he said. I talked to the GM (Randy), and Randy says that he "remembers the conversation exactly" between me and Tim. Randy wasn't even in Tim's office when I signed up! Lol.

Long story. They won't credit me. Just be careful, that's all. Really sad that people are doing this stuff still. Hopefully I don't get charged again next month smh...

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★ 3

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★ 5

It’s the gym I started with when I first moved to San Antonio, back in 2015... it’s still a dope gym 💪🏽👌🏾

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★ 1

Extremely DISAPPOINTING, read the contract before you sign it, even if you ask them to freeze your account, after a year later of paying off the cancellation fees, they have the nerve to send first credit to try to make me paid an extra $50.00! I called and the assistant manager told me that I had a 12 month contract and I still have to pay even more! Even though I paid them to cancel! I lost money ! DON'T JOIN THIS SCAMMERS! THEY WILL TAKE YOUR MONEY ! IF THEY DON'T FIX THIS I PROMISE I RATHER HIRE AN ATTORNEY THAN GIVING IN THEIR BS!

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★ 5

Even though they closed the pool

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★ 1

Terrible management!! Jennifer set up my account, it was a $1 sign up and she told me I wasn’t going to be under contract (only reason I signed up) because I new I would be moving. Now that I’ve moved there charging me $100 cancellation still have to pay the next 2 months so a total of $200. Awful, think before you sign up for golds might as well go to La Fitness where they actually honor there word.

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★ 4

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★ 3

Way too expensive and not all that for the price. Pool & hot tub werent even open.

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★ 5

Best gym in San Antonio hands down

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★ 1

Disgusting.....

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★ 4

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★ 5

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★ 5

Very good

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★ 5

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★ 4

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★ 5

Best gym best instructors very clean & front desk staff very friendly.

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★ 4

Gets the job done!

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★ 3

Very small

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★ 5

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★ 3

Good gym that needs more barbells, theres never enough. You always have to find one and walk it to your station. just dont loose your badge its $10 for a replacement. They'd rather look up in the system everyday then give you another one. With the monthly cost this should be a perk. 🤦‍♂️

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★ 5

Love that place

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★ 5

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★ 4

Excelente

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★ 3

a bit expensive

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★ 1

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★ 3

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★ 4

I was the only FAT person there. So they left me alone. Had a treadmill in the back away from everybody.

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★ 5

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★ 5

Love that I was able to get a free membership due or my insurance. The staff & guests are friendly & encouraging.

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★ 4

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★ 5

Good location. Nice and big with lots of equipment. Staff is friendly enough. Surprised they have a pool and kids club too even if I dont use those things.

Source: Google