★ 1

This gym is closed, it shouldn’t be up on google maps stating it’s open. Never got to try it but it looked decent. Gym closed May 8, 2020

Source: Google

★ 1

Need to update the new schedule in the webpage and on your socials.

Update:
This gym has permanently closed. I enrolled back a week before it closed. One day I stepped in and just saw a paper posted in the door. No phone call, no email. Nothing.

I’ve been trying to cancel. Sent the requested documents for via email. And it’s been almost 2 months and no answer. And they keep charging my credit card.

Source: Google

★ 5

Source: Google

★ 1

Expect a fight when trying to close your account. Super disappointing to realize you are dealing with crooks.

They auto-renewed me for a nonrefundable full year even though (1) their own contract (which they won't give you unless demanded through your credit card company) states that the membership should have auto-terminated, and (2) the gym's General Manager emailed me beforehand stating that he would put my contract on hold or cancel it while he researched membership terms. The local GM has not returned multiple emails since I complained that the charge had been posted to my account. Not surprisingly, however, Gold's corporate office suddenly became very responsive when I tried to fight the charges on my card. I'm sure the dispute will take months to resolve.

The reps do not understand their own membership rules and do not follow through on written commitments.

Source: Google

★ 5

Overall this a small but good gym. A few things to be aware of though. As of 5/18/20 they are not allowing gym/fitness bags. Their water fountains are not available so bring your own bottle water. The locker rooms are closed, but the restrooms are open. Also bring your own hand towel. Hope this helps.

Source: Google

★ 3

ADEQUATE.

Old worn but adequate, clean equipment.

Source: Google

★ 1

They tend to overcharge and don't let you end the membership without paying a lot of money. I got injured in the gym and they still didnt let me cancel my membership for 4 months. They also did not assist me in my injury. Never going to Gold's Gym again.

Source: Google

★ 5

Great friendly staff.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Andrew was Super Sweet,Patient & Kind when I arrive. Andrew signed me up & gave me a tour of the Great Gym. Andrew is in Awesome Condition & is Wise beyond His year's in the Healthcare Business of taking care of the Human Body, OUR Temple's. I suggest Andrew as a Personal Trainer for You, if You want to receive the Best Knowledge in Your workout. I got the privilege to be greeted by Beth 💜 on the phone. Beth was full of Sweetness, Kind & Patient. Just like my 1'st personal trainer Beth from Bethesda Health and Fitness in Boynton Beach FL. Thank You so very very much Beth. GOD Bless You and all Your LOVE 1's and may Our LORD Shine His Favor on You All & my Beth from Bethesda Health and Fitness Center & ALL the STAFF there that Guided me through the loss of My Grandpa Michael 🙏🙏 🙏🙏🙏 🙏🙏💜💜💜💜💜💜💜💜💜💜💜💜🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️

Source: Google

★ 3

Not the best gym but it'll do

Source: Google

★ 5

Love, Love, Love Vinny! He is so friendly and helpful.
I work DT, so it's very convenient for me. I love that it's a very personal gym as in small because everyone there means business. No one bothers me and people actually let me workout without feeling like im being watched. Been at Golds Gym Travis for about a year and I TRULY LOVE IT!

Source: Google

★ 5

Love that the staff, they are very friendly.Also love that is small and straight to the point.
Thank you Golds for being awesome!

Source: Google

★ 3

Source: Google

★ 5

Great gym, low traffic. Gas all the bare essentials you need to get a good pump in 💪

Source: Google

★ 4

Getting my gainz on!!!

Source: Google

★ 3

For a well known chain for gyms it’s not the best. It hasn’t been very well maintained and if you want to lift weights (free weights) then the choice is limited. A refresh of the building and equipment would not go a miss. It’s not cheap either so take that into account.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 1

Even worst then the DeZavala location. I saw the staff harassing a male body builder . Hating on him for being hot of course. Lieing to him say they got complain ts ,wow the oldest trick in the book .Was no complaints .If your average and don't know what your doing there u will be just fine .If your hot and a pro go too gold's on Babcock are Fredericksburg Rd .

Source: Google

★ 1

14 treadmills and 6 are out of order (for a week already), 2 stairmaster machines that are CONSTANTLY out of order and when they are “in order” are actually still broken, stationary bikes are broken as well....maintenance is SERIOUSLY needed at this location- poor management

Source: Google

★ 4

Source: Google

★ 3

It’s in downtown San Antonio which makes it perfect for travelers, average gym but they are space constrained

Source: Google

★ 5

Source: Google

★ 5

Gold's Rock

Source: Google

★ 5

The gym is very well equipped, you literally find everything you need. It's very clean as well, and the membership is on a reasonable price. The atmosphere keeps you motivated!

Source: Google

★ 4

Source: Google

★ 5

En el centro de San Antonio, muy tranquilo en el aspecto de que no batallas en encontrar un aparato para entrenar

Source: Google

★ 1

Source: Google

★ 1

"Free" day pass is for locals only apparently.

Source: Google

★ 5

Good!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Worst Golds I’ve been to. Awful/outdated equipment. Paid $16 for a day pass, terrible value.

Source: Google

★ 1

They opens late and close to early

Source: Google

★ 2

This Golds Gym is definitely lacking in many areas, though it night be your best bet in the immediate downtown San Antonio area.

Machines are in various states of disrepair - most of the weight training equipment is fine, but the cardio equipment is aging poorly.

Cleanliness here is adequate, but definitely not great. I wouldn’t trust it enough to use the showers.

Also had my glass water bottle stolen here - an entirely apathetic staff didn’t seem to care much and said something to the affect of “Yeah, this kind of thing happens a lot, especially if it’s a nice water bottle.” Well...maybe a more caring and vigilant staff could patrol that a bit better as to not drive away clients. Especially in a less than ideal gym.

Source: Google

★ 5

Great staff and love the amenities

Source: Google

★ 3

Should be open 24 hours since it’s a downtown gym.

Source: Google

★ 1

Source: Google

★ 5

Clean

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Total scam, don’t sign anything or you’ll be on the hook for thousands.

Machines limited, trainers not worth it, worse hours than a bank.

Source: Google

★ 3

Convenient but not a whole lot of equipment compared to a lot of the other gyms.

Source: Google

★ 5

Good!

Source: Google

★ 4

Great gym and environment wish they were open later
Maurice is a great trainer highly recommend

Source: Google

★ 2

Like most Gold's Gym's good equipment, but not the latest. Poorly trained staff, makes you think it would be dangerous to get a personal trainer.

Source: Google

★ 5

Had everything I needed for my training unlike other gyms.

Source: Google

★ 3

Bad weekend opening hours

Source: Google

★ 3

really needs to update the equipment at this location

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The hours are terrible here and this gym is cramped/half of the cardio equipment is always broken. The hours work if you strictly want to use this gym as a place to workout during work but, other than that, it's the worst Gold's Gym location in San Antonio - hands down. On top of all of that, I have been trying to cancel my membership for almost 7 months now. I have filled out three cancellation forms, 2 of which were lost and the other was "incorrectly run" by the management. Gold's had continued to charge me, after I have called them repeatedly every two weeks and been assured every time that my membership would be cancelled. The management is never available for assistance when I call, no matter what time I call so I'm always stuck with an employee that can't do anything assuring me that they will sort it out. I have had to put a merchant block on Gold's Gym. They're in gross violation of the agreement I signed with them. I have been trying to cancel since before November and I just got off the phone with them this morning because now that I have a merchant block, I just get repeated automated calls and emails telling me my account is overdue. Also, every time I call, the employee informs me that there is STILL nothing on my file indicating that I have been trying to cancel or that ANYTHING is being process.

Source: Google

★ 1

Fm 78 Location lots of trash. Management doesn't care. He looks the other way. I have pictures of trash

Source: Google

★ 1

Terrible service! Sometimes they can take payments over the phone and other times they can't. Received a late fee because of this. Terrible location.

Source: Google

★ 5

Source: Google

★ 3

It's an express gym. Has all the basics you need to get an ok workout. I use it mostly to change clothes after work and freshen up when I run the river walk downtown.

Source: Google

★ 1

I saw another post already about it. But I went in for one day during a travel assignment. I had never been to a golds gym prior and wanted to try the place out since I was in the area. The front desk told me it would be 15USD plus tax. Seriously?!?! For an hour workout what a joke. Wouldn’t even let me know if there were deals or a way around the 15 bucks. Needless to say I turned around and would not waste my money. At least Snap and Anytime lets you do free trials or 5 dollar day passes....

Source: Google

★ 1

Lacks the necessary equipment for the serious athlete.if you are a serious athlete, don’t waste your time here.

Source: Google

★ 3

Good gym, small, cleaner then most, not a lot of equipment but has the basics. Great if you live nearby. Staff is moderately attentive.

Source: Google

★ 5

Amazing gym and atmosphere! Has everything you need. They're like a little incredibly supportive family

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

If you're staying at the Sheraton the gym is free.

Source: Google

★ 5

Amazing remodel. The new showers rock. Added a lot of free weights and machines.

Source: Google

★ 3

Source: Google

★ 4

Good spot overall. I’ve been a member for over a year. Would like to see the hours extended a bit.

Source: Google

★ 4

The gym was just ok. Was going to give two stars but the staff was so friendly, I went with three. Not at all what I'd expect from a gold's. Free weights were an afterthought here.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Favorite golds location!! Great staff!

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 3

Needs a sauna and a steam room.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Wish it had a pool, but the towel service and showers make up for it. Good equipment for the space. Some could use an upgrade.

Source: Google

★ 5

Source: Google

★ 3

cozy small gym for people who work downtown or prefer a small gym environment

Source: Google

★ 5

Great little gym and friendly staff

Source: Google

★ 5

Source: Google

★ 5

The staff, one man staff was awesome, very helpful and extremely polite, will visit again, very pleased

Source: Google

★ 3

Smaller Gold's Gym, but it's nicely set up and you'll find a lot of what you need here.

Source: Google

★ 1

Staff is rude, facilities limited, and personal trainers are a complete rip off.

Source: Google

★ 1

Staying in town for business. Needed to find a Gym. Almost $17 for a day pass. My work out session will only be 60-90 minutes, not the whole day. So for 5 days that is almost $85 plus tax. I don't need the shower, the sauna, the towels or training. I just need to deadlift and squat, but not for $85. Deadlift is life, deadlift is not $85.

Source: Google

★ 5

Source: Google

★ 1

They lied about me being in a contract. When I signed up we were told Golds gym didn't do contract anymore. Upon trying to cancel they said your in a contract. Now they steal my money every month. I have sent a email to customer care and no response. There District manger was going to call a week ago and didn't. I just want a refund and let go. This has taken more work then needed. So I had to add Shane Billings attempt to not care about his employees lie to get members. Shane I told your contract is wrong and I have a witness that was with upon signing up.

Source: Google

★ 1

The gym itself is okay but the service is horrible. But my husband and I were lied too about a gym membership. We went in and at the front desk, there was a employee name Lucia or something in that area and she said oh yeah we have a special - $0 down! We thought it was great so my husband continue to pursue a membership. I chose not too because we had issues with Golds Gym in Converse on Pat Booker where they lied about ending our contract and was charging us for 3 months. So I asked Lucia more than once, is this a contract because we don't want it. She lied to us over and over again. So we left thinking we had a deal paying month to month. 4 months later we got a membership at the Y and wanted to inform Gold's Gym that we were leaving and they said we had a contract. So I called the office spoke with John Moses, operational manager explained my frustration and he said he would contact Shane Billy, his GM and call me back the next day. Here it is a week later and no phone call but they definitely charged our card. GOLD'S GYM is only here to take your money. It's unbelievable.

Source: Google

★ 1

Updated 3.26.17, reduced to 1 star. I'd give negative stars if i could. Google says to be objective so i wont air all their dirty laundry.

Cons: no sauna, horrible hours, expensive compared to what is offered, cancelation policy is horrible, parking is by neighboring hotel's valet, staff doesnt stop the morons from dropping weights on the ground. If they cant put the weights down without dropping them from hip-height then they shouldnt be picking them up.

They say to contact CustomerCare online or by Phone, but they wont help. They say they can help, but they tell you to go in-person to talk with a manager during special hours, they wont take cancelations in-person (with a sales representative) or over the phone, and to top-it-off they charge an extra month, i guess that extra month is ensure that you never go back to their gym.

Pro: Good location

Source: Google

★ 1

The gym is very limited, weird hours, no sauna, no pool, 1 squat rack, 1 bench press, few cables overall this gym S***k. Sometimes I find it hard to believe it was a Ruby level. The location is awesome. If they had a sauna and less cardio machines it would be a great place. But hey, they have bumper plates you can't drop.

Source: Google

★ 5

Great location!

Source: Google

★ 4

They offer 2 free hours of valet at the Gunter when you work out here. Stairmaster equipment is filthy.

Source: Google

★ 5

Great gym go in and out

Source: Google

★ 5

It's a small gym but with all the necessities. What sets this gym apart from the other Gold's has been the management and sales guy's willingness to be reasonable and flexible when trying to make additions and changes to our plan. I really appreciate their sensibility.

Source: Google

★ 1

Management not willing to work with you on wanting to make payment just a few hours later by lunch time. So they keep charging late fees on the same day it's due. What's up with that? Also note I've noticed their are more gyms in the downtown location. Just look on Google map and type (gym)

Source: Google

★ 3

Different kind of setup, as they had to get it into an old downtown building. No wet or dry sauna. No swimming. No need to bring a padlock for the locker room as they have numbered locks on them. A bit cramped space, but I was there at 6pm. Perfect place for a workout if you're staying near the Riverwalk.

Source: Google

★ 4

Quaint. Limited hours

Source: Google

★ 1

I am surprised by the ratings, it barely gets one star from me. This is one of the worst operated Gold's Gym acquired from Sepctrum. The management consistently skimps on supplies and appears to delay making repairs when things breakdown. They had no towels last week due to broken equipment. You would think you get a courtesy notice, but the reality is I had to inquire why there were no available towels to learn of the breakdown of equipment. I keep using this location because I work downtown and have limited options. I ratonalize my membership cost because I also use the Medical Center and Austin Highway locations which are by far better managed.

Source: Google

★ 5

great gym for quick workout! does have a squat rack!

Source: Google

★ 3

Source: Google

★ 1

$21.65 for an extremely limited gym. Older equipment and some free weights. Nice people, crappy gym.

Source: Google

★ 1

You gotta pay and extra 15 dollars to use this gym f*** that

Source: Google

★ 5

Source: Google

★ 3

The first gold gym to not have a squat rack and not very convenient hours. They close at 2pm on Saturday and are closed on Sunday.

Source: Google