★ 1

This location had a sign on the door that says closed for good. Would have been nice to have known that BEFORE I had to get 2 kids ready and drive over..

Source: Google

★ 5

This location is closing in December 2016

Source: Google

★ 5

I swam for the trinity university team last year, and during the summer I would occasionally come use the swimming pool here. Staff are always very pleasant and the pool has started to grow on me. The weight room is decent, although I wish they had an extra squat rack because usually more than 1 person wants to use it in my experience

Source: Google

★ 4

They're great. Staff is always very helpful, plenty of space, plenty of weights (though they need a T-Bar Row), awesome wood floor.
Showers could use some cleaning but that seems to be the case with every gold's. Too bad they're closing soon

Source: Google

★ 2

DISAPPOINTED !!!
For what we pay, we deserve better serve.
Steam room breaks all the time, takes forever too get parts. (Months)
Sewage smell in mens showers.
Showers, takes FOREVER get get hot water too flow.
Hot tub looks green and never looks like its been scrubbed cleaned.
Now, dry Sauna will not be fixed.
Now you know why people are leaving.

Source: Google

★ 5

Source: Google

★ 3

For being the highest level of all the levels, this facility is very disappointing.
Staff is great! But a bit understaffed at times, especially when it comes to cleaning the showers.
The biggest fault of this gym is its cleanliness. Showers are dirty, locker room smells and the pool is only clean the day after it has been cleaned.
Showers don't have good regulations on water temp, 5 showers don't give hot water at all.
I'm sure there is mold in the locker rooms as there was water leaking onto the carpet and it never dried properly. (They put a regular blowing fan to dry it up, which they left running for 3 days. Which doesn't stop mold from growing btw)
Only reason I still use this facility is so I can use the black level status at ANY golds gym in the country.

Source: Google

★ 1

Never stepped a foot in the gym, but I called to ask general questions and the gentleman who answered sighed at everything I asked. Just because of that experience alone, I will never go there, and I'll give a poor review. Good customer service is not hard and it goes a long way, work on it.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Friendly staff bring back sales rep Chris

Source: Google

★ 3

Yes, facilities have eroded over the past several years…certainly not the premium facility of days past. Men's locker room is adequate but in parts shabby. Pool is quite nice. Basketball court and squash/racquetball courts are quite nice. Weight rooms are adequate. TRX room is nice. Management attitude is occasionally inflexible and occasionally helpful, but their hands seem to be tied by corporate. Staff is outstanding…polite and as helpful as they are allowed to be. Many things seem to break down frequently, esp sauna, steam, etc and get repaired eventually (though not very quickly).

Source: Google

★ 5

Awesome staff. Not pushy and very accommodating. Plenty of space and different and all types of workout equipment.

Source: Google

★ 2

This facility has been falling apart for the last year. I have belonged for over 15 years to this club under many ownership changes and it has gone from a premier fitness center to less then adequate. From dirty tile floors, to watered down soap, thread bare towels, removal of any benches, shelves, chairs or any place to put your towels or belongings except on the floor in the shower area, to at least one of the spa services generally malfunctioning. It is very unfortunate. I wish they would recognize this. Members are talking of these problems routinely. And management doesn't seem to care. The upside is the staff are very friendly and the location is convenient esp. if you work downtown.

Source: Google

★ 4

Source: Google

★ 1

This gym is going down bad. the service sucks and the workout area is really very disorganized most of the time, there is no one to organize the weights. They don't have enough barbells(especially short ones) and most of the time there's a machine that's out of order, besides, they charge way too much for that kind of services.

Source: Google

★ 5

A full service gym with friendly staff, plenty of equipment, and great locker rooms.

Source: Google