★ 5

Great gym

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★ 5

Shout out to Edward the personal trainer. I’ve been working out with him for a few months and he is very professional and knowledgeable. He’s also very pleasant and motivating. I highly recommend him as a personal trainer!!

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★ 5

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★ 4

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★ 3

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★ 4

Friendly staff, clean bathroom and helpful trainers, just the manager should limit the use of cameras in the inside the dressing rooms and the gym area , is getting annoying having attitude from girls recording themselves.

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★ 5

Great facility friendly staff and trainers one thing I would love to see added is a water bottle water fountain

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★ 1

The naco gym closing has completely ruined this gym. There are way too many people and I cannot workout anymore. Both golds gyms in the vicinity have been ruined by the closing and neither gym is doing anything to help the situation. I will be cancelling this weekend unfortunately.

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★ 5

You guys ! You need to come check out Giovanni (Gio) he’s the greatest personal trainer you can get !! He helped me to lose weight and build muscle 💪 . I have only been with his program for 2 months and wow! The changes I’m seeing is incredible . You won’t regret having him as your personal trainer!

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★ 5

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★ 5

I strongly Recommend this place, it is very clean well it quits and has a friendly staff. Also has a lot of extra activities.

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★ 1

I used to love coming to this gym but it sucks now since they closed the other locations

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★ 1

The Gold's I went to closed, and instead of letting me out of my contract, they are still billing me until my contract is up. The gist, I think, Gold's, like many other businesses, is struggling and will probably close more locations in SA, so sign contracts at your own risk because you will have to honor them regardless if your location closes. As for the gym, the pros are that it's clean and offers cardio heaven; the cons are that there aren't many options for free weights or machines, and now it's probably twice as packed due to the influx of people from the gym closures. My grievance is with the corporate greed of Gold's, who are making working out a great inconvenience for me when I have two jobs, my time is precious and they are making me go out of my way to go to this gym because they closed the gym I signed up for. I'll never do business with them again.

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★ 5

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★ 5

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★ 5

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★ 5

I was visiting from out of town, and the staff here was absolutely amazing. I lost my iPhone AirPods case, and not only did they find it, but as I was leaving and looking for it, one of the staff members came out and personally returned it to me. Incredible service!

The gym itself was also top-notch. I'm a bodybuilder and my son is a nationally ranked powerlifter this place had everything we needed for a great workout. So blessed and grateful. Huge thanks to the team!

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★ 5

Edit: thank you to the manager for addressing my feedback.

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★ 5

Easy access and parking. Friendly and professional staff. Place is always clean, very well kept, just longer hours, and it would be the best one in town.

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★ 5

Great gym staff is wonderful!! Lots of choices in equipment!! And classes

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★ 4

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★ 5

I love this Gold's. Its quiet and every time I go, the gym is clean and most all stations are available. Staff is also quite friendly.

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★ 5

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★ 5

Amo este gym

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★ 5

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★ 3

This gym is clean and nice but it’s always so muggy and humid in there. I know you’re gonna sweat during a workout but you can just feel it as soon as you step inside the building.

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★ 5

Staff is friendly, they have more than enough machines to get the job done.

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★ 4

Good variety of equipment. It should open the pool back up.

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★ 5

Clean, friendly, great classes and trainers. I am so happy I came here.

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★ 2

I signed up online last week, for this past week I have been unable to log in to the app. 5x I have asked a gym worker and every time they tell me “the app is down, the barcode is your phone number” and never even look on their computer to help establish my barcode so I can access the app. At the moment I continue to have to use my email temporary barcode and still have no access to the app because the gym staff have not even looked at their computer to issue me my actual barcode. I need this to be able to sign up for classes and see what classes I want to attend.

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★ 5

This is a great place to start on a healthy lifestyle. This is our home gym for the last three years.

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★ 5

My first time here and it was intimidating walking in. I don't normally go to the gym, but my husband does. He was with me. The people were really nice and the place is enormous. I relaxed after getting on the treadmill and I had a chance to look around. No one filming, no one staring, everyone minding their own business focused on their sets. I felt so comfortable there and I'm excited to go again. As we left, they told us bye. They made me feel like I was a member instead of just a guest. Thank you so much for making this experience a great one!

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★ 3

THE POOL AND HOT TUB ARE CLOSED INDEFINITELY!! They make you pay 50 dollars a month, not 30, to have access to the three San Antonio locations that have a pool

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★ 2

If you’re a traveling athlete stay away. Dirty, worn out equipment, and full of people taking up equipment playing on their phones. Very amateur crowd.

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★ 4

It’s very good Jim all the people are friendly nice the gym seems to be clean. The trainers are very good very attentive

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★ 5

This gym is sweet. Has everything you need plus more.

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★ 1

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★ 4

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★ 5

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★ 5

I enjoy seeing frequent members chatting about many topics. I've tried "body pump" to strengthen my muscles. Great!

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★ 5

Always a great experience!

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★ 5

Great, clean Gold's with lots of space. The only problem is that other members know how good this location is, too, so it's often pretty crowded.

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★ 4

Some of the machines need maintenance every now and then

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★ 5

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★ 3

No towel service at this location. Was told I could buy one if I needed one. Pool is under renovation, maybe? I say maybe because it appears abandoned. If you care for neither towels nor pools at a pricey gym, you might like this location.

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★ 5

Good selection of classes, machines and weights.

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★ 5

Very new and not over crowded

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★ 5

Madi Lee is an outstanding personal trainer and coach. She listens, observes, and always extracts the best from me in each session. Skilled, sympathetic, and definitely enjoys what he does. I highly suggest her.

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★ 3

🤮🤮🤮🤮🤮🤮🤮🤮

Women's sauna always reeks. I've tried letting the management know, and they said they clean it nightly.

Not sure if it's just unhygienic gymgoers who drip their sweat without using a towel, lack of proper posting/education to use a towel by management, or if they don't actually clean it, but it's always so gross in here.

Otherwise, I love this place - it's spacious and not usually too crowded.

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★ 5

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★ 5

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★ 5

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★ 4

I like this location. Lots of parking. Plenty of machines.

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★ 5

Great gym. Very clean. The entire staff is very friendly. I came from two other Gold's gyms in San Antonio and this one is my favorite of the three.

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★ 5

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★ 5

I strongly recommend this gym, just for all the awesome services and classes they offer. Trainer services, yoga classes, cycling classes, kick box cardio, etc.

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★ 5

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★ 5

Really clean facility with a track going around all the equipment. Tons of available classes such as cardio or yoga with many personal trainers as well. Ability to get free day pass. The locker rooms are updated and clean with multiple private showers and a fantastic sauna.

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★ 5

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★ 5

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★ 5

Great place to workout

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★ 5

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★ 1

website gave me a free pass but manager tried to make me pay 15$ just to sit in the sauna . was going to buy a membership tomorrow but thanks to him, i will not be purchasing anymore.

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★ 5

Best golds in the area

Clean
Never too busy but never empty
A good mix of machines and free weights
Spacious and always have been able to get my workout in.
Staff is always nice and the cleaning crew is probably the best out of all the golds that I've visited in san antonio (10+).

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★ 5

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★ 5

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★ 4

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★ 4

Great location. Always clean and not too busy. Not their biggest location, but they have what I need for most workouts. Friendly staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Visiting family for the holidays so I came in as a guest. The staff were all very friendly and the gym was clean and maintained. Special thanks to the General Manager, William Striebeck, for his hospitality and efforts to be welcoming. Would recommend this location to anyone for sure!

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★ 5

Excellent gym. Equipment is always clean and in excellent condition.Rarely is any machine or other equipment needing repair, if so ,immediate attention is given,and repair is prompt . People are friendly and always helpful. Great place , been a member for many years.

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★ 5

Always clean and never too crowded. Great staff too, everyone is super nice!

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★ 4

Great location and staff

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★ 5

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★ 4

One of the best GG locations I've visited. Atmosphere is a typical gym. Very good customer service and good space. Please avoid going during rush hour, is just insane.

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★ 4

This gym is well equipped if you work out during non-peak hours. The overall size and quantity of equipment is simply not designed to meet the membership size after 4:00pm on weekdays and often on weekends. The variety of Hoist brand machines is good as these machines seem to work best for my auto-immune inflamed arthritic knee. However the overall quantity of machines is insufficient, as mentioned previously. The gym has several fragrance devices, most notably in the stretching room. These machines distribute a toxic fragrance which triggers an allergic reaction. I cannot enter this room and I need to stay at least 30' from the entry. I would encourage Gold's to discontinue use of these fragrance devices as they trigger allergy and asthma symptoms and often impact the central nervous and endocrine systems in humans.

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★ 5

my fiance and i come here every evening to workout and we always feel extremely welcomed by the staff members. this is a very well kept and structured environment and will recommend to all of our *nonexistent* friends ◡̈ <3

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★ 5

I have been to many gyms and this Golds location really set itself apart with its wide variety of equipment and top notch staff. William, the manager, shown himself to be very knowledgeable and friendly while he gave me a tour around the gym. He set up my first training session with Elijah, who gave me a good push throughout my workout and gave me some great insight I can use in my future workouts. I will continue to take a longer drive to visit this location and I see myself working out here for a long time.

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★ 4

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★ 2

Stop these social media filming set ups you have members taking 30 to 45 minutes on a squat rack just because they're filming themselves.

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★ 5

I have been going to this gym for over 6 months now and have nothing but great things to say about it. Elijah has been working the front desk since the first day i started going there and recently became a personal trainer, I decided to use my free session with golds with him as a personal trainer. Elijah is very professional, patient, motivating and knowledgeable. I couldn’t say enough about him. I will be doing more personal training sessions with him because he seems to be a endless source of good advice and new workouts. If you are looking for a personal trainer i would definitely give him an opportunity.
Another person who has also made my experience at this gym so good, is the manager natalie. She is extremely friendly and welcoming and seems to create a great work environment for her employees. This is not the closest golds to me but will continue to come here.

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★ 4

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★ 4

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★ 5

Great gym

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★ 5

Great gym layout! They have a lot of equipment that other gyms don’t offer and the stretch room is amazing!!

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★ 5

Great gym. Always clean. Welcoming environment.

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★ 5

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★ 5

Great machines, well kept.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 4

Very clean, but very packed gym. There’s a 50/50 split between weight lifting vs cardio equipment, space wise. I rarely witness the cardio area being as utilized as the amount of machines would insinuate. Halve the cardio area and expand the weight equipment! Just about every day I have to switch my workout to something else, and that’s only if there’s any equipment free to do so.

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★ 5

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★ 5

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★ 5

Great gym. The layout is actually really good. I have been to over 10 golds gyms from San Antonio to Waco to McAllen to Harlingen and my far I love this one.

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★ 1

The place is disgusting full of Karen’s and little kids

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★ 4

Great gym and great equipment, but I really wish management would do something about the large group of teenagers overcrowding the equipment. I get the rest time, camaraderie, and the support they offer to each other but when you have like 10 of them in one spot and can't get to what you need in forever then I feel these young boys need to be spoken to about gym etiquette.

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★ 5

Staff is always friendly and very efficient. The place is kept clean and someone is on duty cleaning when I get there. Some of the equipment needs to be serviced more quickly but overall it's a nice gym!

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★ 4

We just went out to check it out, our current gym gets very busy at times, might see which is busier at certain times.

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★ 5

Excellent gym

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★ 5

Good gym. Just wish there were 2 floors and more machines.

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★ 5

Very busy during the week since it's a smaller neighborhood type gym, but it has the essentials for a good workout. Very clean.

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★ 5

Clean, Sunday is a good day to go not to pack

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★ 4

Small in size but staff was helpful

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★ 5

Very clean and ppl were very friendly 😘🤗🙏

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★ 5

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★ 5

Professional always clean

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★ 5

Trainers are fantastic, lots of classes for every interest throughout the day. Lots of equipment for individual work. Definitely recommend!

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★ 5

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★ 4

Great gym but sadly the pool is permanently closed which is why I gave it 4 stars. The staff are friendly and the sauna is open.

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★ 5

That's great! I love this club. It has everything you need for a cool workout. I ask for more horizontal bars, and start the pool again.
I definitely recommend it!

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★ 3

It’s always packed and there is not enough weight lifting equipment for the amount of people that go here

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★ 5

Love the fact that there’s a gym with a sauna that’s open for use.

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★ 4

Friendly employees, always working on keeping it clean. Plus there's everything from my 24 year old son to me 56 and my mom goes there at 84 years old. She loves those Wednesday and Friday classes.

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★ 5

Clean

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★ 3

Gyms ok, gets packed around 5 or 6, music is too loud sounds like you are at a night club.

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★ 5

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★ 5

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★ 5

Friendly staff, lots of top of the line workout 🏋🏻‍♀️ equipment, and a nice sauna

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★ 5

Bridget is a fantastic instructor

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★ 4

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★ 5

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★ 4

Good but most of the time they have equipment out of service and wall dry hand sanitizer stations too.

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★ 5

Awesome gym. Love the sauna.

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★ 4

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★ 5

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★ 1

Leaving one star review until appropriate maintenance is performed.
Notified staff multiple times over past 3 months regarding standing calf raise machine not being installed correctly. Nothing has been done to fix. Standing calf raise machine base is not put together completely and was bolted to the floor this way. When 170 or more lbs is used, the whole machine rocks and moves.

Both leg presses have rough movement and require lubrication and regular maintenance.

Fix and rating will be improved.

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★ 3

Never been there

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★ 5

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★ 2

I’ve been coming to this gym since 2015 consecutively. In the past couple years after covid, I just get beyond frustrated coming here. It is very crowded. During peak hrs there are people saving machines and using a few different ones at once and not letting others use it. Also during peak hrs there are people recording with their tripods open in the way in an already crowded gym. I was about to trip a couple times over the tripods just walking by around people. I’m not complaining about them recording, I’m frustrated with it happening during the busiest most crowed times of the day.

The new organization of the gym has helped a bit, but I still struggle even getting the dumbbell lbs I need. Maybe getting more dumbbells of the 20 lbs and below can help and more benches in the free weight area.

Lastly I hate how the hours didn’t go back to pre covid hrs. Closing at 11pm instead of 12am makes the whole difference in my schedule. As a night shifter it’s been hard to go earlier and I end up missing my workouts.

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★ 5

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★ 3

Staff is great, gym is alright, crowded easily. Improved set up so doing better, but why are there so many kids/teens in here lately? There's always kids hanging around with their friends taking up equipment and smashing it. Wish this was 18+ gym.

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★ 2

Golds Gym has closed their pools at almost all their locations with no plans to re-instate from my conversations with management. Moved my membership to the Y where they are more in touch with clients and don’t script all their answers.

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★ 1

The Bulverde rd location crew don't greet you when you scan in like other locations. Watch video, should not be in customer service

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★ 4

Some broken equipment, pool is permanently closed, otherwise it’s good. This is my go-to location.

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★ 5

I’ve been going to this gym for awhile and this one is amazing , the staff is always helpful and Friendly . Also this location is always clean and It got a great workout area. I’ve just been to busy to put in this review . If your looking for a gym close by , check out this one out.

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★ 5

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★ 5

Pound class so much fun.

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★ 5

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★ 4

Started bringing my son along. Great environment and decent mixture of machines

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★ 5

Convenient location, all the equipment anyone needs for a great workout, clean and well maintained.

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★ 3

I love the staff, they’re great, friendly (rare in San Antonio), and professional. But this gym is just too small or too busy. That’s no fault of theirs, but we need more gym space, or golds gyms in San Antonio. I really want to put 5 stars on it, but it’s become so frustrating that I just can’t. Maybe they could open up the CrossFit area that’s often time closed, to be used while it’s not in use. Still love this gym, it’s cleaner and better maintained than the other Golds I’ve been to in SA.

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★ 5

Not nearly enough equipment to properly workout. Edit: thanks for responding I'll fix review because at least you guys listen and I appreciate that. A suggestion would be to get more cable extension machines and maybe one more bicep curl machine if you can. I'm never able to get my triceps worked out due to too many people hogging the cable extensions. Thanks.

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★ 5

Great gym with friendly and professional staff. The GM, William, is responsive to address any issues with their gym and the Personal Trainers here are well educated helping me reach my fitness goals. My only quiff is that the new owners decided to permanently close the pool and Cardio Cinema.

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★ 5

Great place. Staff & Trainers are awesome!

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★ 5

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★ 5

Clean gym and pretty friendly. I really don't feel intimidated going here even though there is a lot of in shape people. Kind of motivates me to get more in shape

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Not to crowded in the mornings great equipment and clean.

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★ 5

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★ 5

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★ 5

Love the atmosphere. Everyone is so friendly, and you can talk to just about anyone. Annette (housekeeping) knows everyone by name, and everyone loves her!

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★ 5

Thats my gym has everything I need

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★ 5

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★ 5

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★ 1

Sauna absolutely sucks and is never at the 150-170 sauna temp it is always 120 which is not nearly hot enough. Also machines are squeeky an make horrible sounds.

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★ 1

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★ 5

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★ 4

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★ 5

Wonderful gym with fantastic instructors and staff. The staff is very friendly and quick to help with any need.

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★ 5

Nice gym cool cinema room 👌🏻

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★ 1

almost all of their workout machines are broken or out of service. do not recommend this gym at all

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★ 5

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★ 5

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★ 4

Mary at front desk is awesome. Very customer friendly. She remembered my name! I usually visit around noon.😊

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★ 4

Pretty good gym. A little slow on making repairs sometimes though.

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★ 5

So many people with slimy muscles everywhere.

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★ 5

awesome staff great service

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★ 5

Good gym. All your basic amenities for a Golds Gym.

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★ 5

Clean facility, extremely friendly and helpful staff and members. All equipment in great condition!

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★ 5

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★ 5

Great gym. Great staff. For real. 💪💪💪💪✊😎😎😎😎

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★ 5

Great atmosphere, very clean and everything you need for you health and fitness.

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★ 1

Tried to cancel my membership back in August of 2020 due to the pandemic and an elderly parent who was going through cancer..was talked into freezing my account by Veronica Ochoa because they did not get my original request done correctly! Canceled through email in November but charged me for December as well because I was one day after the 30 day mark! Tried to see if they could waive but very rude and unprofessional! Will never recommend this Gym to anyone! Such horrible customer service! Very greedy!

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★ 4

Small but really nice, yet really small

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★ 5

It has everything that you need!!

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★ 5

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★ 4

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★ 5

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★ 1

Gold's gyms has decided to close all of their swimming pools. As someone who suffer with hip pain, this was a way to get exercise with the least amount of pain. This is a slap in the face to the older and disabled people who pay their membership fees and now being pushed aside. Disgraceful!

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★ 5

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★ 5

If you want to restart your fitness journey, try personal training with Edward! He did not make me feel uncomfortable with my beginner fitness level, and tailors our sessions to what works best for me. He also goes a step beyond and gives me workouts to do on my own in between. I was referred by a friend and would 100% recommend training with him.

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★ 5

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★ 1

The front lady at the desk was completely rude and unprofessional, rolled her eyes at everything I said. If golds is gonna have employees like this then y’all won’t have my membership, and I understand one person isn’t gonna make a difference with business but I’d rather workout somewhere else then have to deal with that rude lady every time I walk into that gym. Her name was Veronica (older lady) if y’all actually want to do something about it Golds Gym.

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★ 3

Not enough squat racks

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★ 5

5/8 7:28 am on Sat. morning and not open yet. 19 people outside, many waiting in cars.

Love this gym(Bulverde). Since the Evans gym closed, we've tried Rogers Ranch and New Braunfels as well. The Bulverde staff is very friendly(the most congenial & welcoming of all), housekeeping(Annette) is super aware of the need for more sanitary procedures and addresses cleanliness issues throughout the facility, and almost 100% of the apparatuses are in good working order. I could go thru 6-8 machines to find a working one at Roger Ranch(was worse at Evans). A few clients do not wipe down equipment(before or after) after using, but that's a great reason for everyone else to do so. I wish Gold's would start taking temperatures upon entry especially since other Gold's in the area have had some Covid cases of clients and staff. I want Gold's to stay open!

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★ 4

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★ 1

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★ 1

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★ 4

Very nice Gym clean and not very crowded early in the morning up to mid afternoon, this is a lifters gym extraordinary equipment and free weights, but all the other amenities for cardio also. I'll be starting my membership here real soon

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★ 5

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★ 4

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