★ 5

Awesome gym. Tons of equipment for both weight training and cardio, always super clean and the staff is awesome as well! Highly recommend this gym to anyone!

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★ 5

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★ 5

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★ 5

Nice facility, lots of equipment, and a great vibe

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★ 5

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★ 5

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★ 5

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★ 1

Gym equipment is ALWAYS broken. Please get the stair master fixed!

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★ 4

Good workout

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★ 5

Good gym

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★ 5

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★ 5

Very clean spot the janitor is an absolute animal and definitely needs to be making top dollar. I wish the pool would come back but apart from that this place has everything you could ever need.

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★ 5

Loveeeee this gym!

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★ 5

The cleanest Gold's Gym I've been to. Cleaning staff is on top of it!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Posting another one cause I feel like it. Of course the usual things you’d find in a review for a gym are 5/5 stars here. The staff are incredible and friendly, the equipment is everything you need, and it’s never too crowded imo… But what’s really special about this gym is the people who workout here. As someone who sucks at socializing, I have befriended some of the highest quality of people here and they have taught me so much. I can’t say that about any other gym.
Thank you tower point Golds.

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★ 3

Great facility, coaches and proper crowdedness ! If you don’t need/care about messy billing service at some point, it’s the best gym in town.

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★ 4

Very clean gym with great equipment. When I go, generally 10ish, it's not crowded at all. Large variety of free weights and machines. Staff is very friendly
and helpful. My only complaint, they have nice private showers but no towels.

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★ 3

This facility and its team members all seem like nothing less than wonderful. Their childcare was rated best in the BCS and I was very excited to come and join as a newly postpartum mom in need of some personal time. I was really sad to find out they only take children starting at age 1. It feels like it leaves a big hole in the BCS area for an excellent gym with childcare benefits. I hope to return again when my baby is old enough.

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★ 5

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★ 4

Good gym. Parking lot has been the target of vandalism at times. No cameras. Other than that it’s a solid gym with good equipment.

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★ 4

Went in and asked for a day pass. I asked for clarification that I could come in multiple times in one day. Spent $16 and had a solid workout. When I came back later I was told that it was a single use guest pass. I have done thing at multiple other golds all with success. Don’t understand why here is any different.

Edit: The owner reached out and offered to give me a complimentary pass. To me this shows some degree of care for the community and its view on the gym. I appreciate that. While I currently have no need for the pass, thank you for offering. The only gripe I have is the seeming lack of policy knowledge that some employees have. Other than that it’s a nice gym with a thoughtful owner.

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★ 5

Very nice gym with lots of weight, machines, and plenty of kind employees, especially Saryn. She was very helpful to with me recently.

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★ 5

Great gym, plenty of space to workout and not too crowded. Front desk is very welcoming and will answer any and all questions clearly!

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★ 5

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★ 5

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★ 5

Lauren at the front desk is amazing ! So helpful and patient and tried 3 different payments because none of my cards were working. So helpful!

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★ 1

You can deadlift with bare feet but you’re not allowed to be in the general gym space with open toe shoes? The desk associate wouldn’t provide anything in writing that stated this but informed me it’s posted “in the bathrooms.” Yet would not allow entry to actually view said posting. I attended this gym for over 3 years prior to moving to houston in these exact shoes.

The lack of logic is surprising in a city like college station.

I’m now enjoying my workout with no issues at TruFit, which is a far better place to spend your money.

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★ 5

Love this place! Also, if you need a trainer, I HIGHLY recommend Kayleigh. Clean. Professional and friendly staff. You feel seen and encouraged every time you walk through the doors. Check it out.

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★ 5

Attention to detail as equipment consistently stays working and facilities extremely clean. Staff always attentive to members, friendly and professional. Highly recommend.

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★ 5

Always clean! It's huge and everyone is very nice!

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★ 5

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★ 1

No qualms with the equipment..like all gold's gyms, they have the best free and assisted lifting systems, with plenty of selection of cardio equipment. If only the people who go there could be as well-functioning...toxic environment. Frat boys and guys on roids flexing and making you uncomfortable. It's so annoying. Plus there are the girls wearing nothing but yoga pants and a sports bra running slow-mo on the elliptical machine. I wish Gold's Gym would do more to change the atmosphere, because besides the equipment, its a rather unpleasant experience when working out should feel freeing.

Also, on a side note, check out the response I got from the owner. He basically said that I don't have the same level of self-discipline that the gym bros have and they have worked through personal problems. Aside from being HIGHLY unprofessional and shocking, just because someone has gotten through personal problems doesn't mean that they have to be so immodest about it. I don't think most of the gym bros have many problems aside from their dad getting them the wrong flavor of beer for their frat party. And the women are still ridiculous, I've been to plenty of gyms where the women and men dress decently and don't show off cleavage left and right. I wouldn't work out here if I were you, I was thinking of renewing my membership but after reading this comment I can tell you they're not getting my business. Congratulations Daniel, you just lost a customer and money for your business! Great strategy!

Also, on a side note, I have seen many instances of young children being allowed in the free weight section and even being encouraged to use the equipment! Aside from being unprofessional and idiotic, now they are threatening the health and safety of minors with their dismissive business practices.

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★ 5

Gold's Gym Tower Pointe is an outstanding place to work out. DeeAnna and her staff are friendly, helpful, and fun to be around from the moment you walk in the front door - and Zach is a phenomenal personal trainer who has helped me greatly. Highly recommend!

PS: thank you, GM Daniel Knight, for the thoughtful reply and for the great work you and your team do for your members! 👍

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★ 4

Variety of group classes available. I prefer a place that's more personable. The try out pass is great to know if it's a good fit. The sauna is excellent inside the locker room.

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★ 1

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★ 5

Golds tower point is one of the best! The staff are always friendly, nice & clean facility, and they have great personal trainers for a great price.

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★ 5

Awesome management, clean facility, and well taken care of equipment!!!

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★ 1

My situation is similar to many other posted reviews. Facility is nice enough, but the contract issues and resolutions are not customer friendly. I just cancelled my membership that I thought was frozen. Their records illustrate that I did discuss freezing my account with the manager. She said I have been doing this for 8 years. I would have handed you a freeze form to institute it. "Why didn't you" I asked. I left thinking the account was frozen. She just replied "read your contract." Also in that "read your contract", I should have read that when you cancel evidently they are going to charge you for another month before your contract can be terminated. I cancelled 4/9/24, they are going to charge me again in a few weeks, but I will have access to the gym I wasn't using until late May. Yay for me! If you do sign up for a membership, keep every piece of paper they hand you and read every email they send. The policies are not customer friendly - don't rely on them to do what is logically fair or moral.

As the owner states, there is a 30 day notice. One has to ask why is there a 30 day notice? Is there a waiting list to get in and they need that time to contact next in line? My guess is that is not the case. It’s away of getting ~$38 more dollars from their members. You just got finished milking me by not freezing my account when I requested it in person. I was not asked to fill out a form to make it happen. I was told “I can do that for you”.

Anyway- glad our business is over with.

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★ 5

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★ 5

Excellent gym. Clean, equipment is well maintained, the staff is super friendly and welcoming. Great variety of people from the young fit college kids to elderly folks and everything in between. Great to see. Even got my 85 year old dad to join!

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★ 5

Emily was AWESOME. Very professional, courteous & very knowledgeable
Thanks Emily

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★ 5

the best gym in college station for sure.

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★ 5

Absolutely love this gym! All of the workers and trainers are like family and are always happy to help!

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★ 4

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★ 4

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★ 5

Beautiful facility with proffesional and courteous staff! I especially loved the cardio dance class!! The energy and fun was a pleasure to be a part of!!!! Aralia is an amazing instructor!!!!

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★ 1

Extremely rude front desk. Went in to talk about getting a trial and maybe talk about memberships and was met by a high, lazy and rude employee. He had no enthusiasm and was just on his phone when I walked in. I signed up online to get the free pass and try the gym out but he claimed I had my name in the system already. Which made no sense to me because I’ve never been to Golds and I just moved to College Station. When I tried to explain that to him that I’ve never been there he turned his back and said I can either pay 15 dollars for a day pass or I can get a membership and just completely shut down the conversation. I asked what memberships the club offered and he was acting as if it wasn’t his job to explain to customers what the club has to offer and was just overall extremely rude.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Amazing staff friendly and the environment is just right they have plenty of space and machines.

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★ 5

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★ 2

Too often the equipment is broken and in need of repair. The location is convenient for me, but I've started to travel to the other local gyms for more reliable equipment.

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★ 5

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★ 3

Although staff has always been great. The equipment is not being maintained in appropriate time. Equipment broken for months at a time and when I emailed to ask, no response. Water faucet broken for long time as well.
Maintain or replace equipment

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★ 4

Good clean gym. Equipment is new and mostly maintained. The personal trainers are great for those who need coaching and motivation. Each trainer has a unique skill set that can assist with anyone's specific needs. I gave it a 4 star rating for the mostly positive experience. There's a few machines that have been broken for a while and a small stretch area. It gets real busy during peak times but there's enough equipment to get a good workout. I haven't tried the cycle or the burn classes, but they are offered here for group training. Also, it would be nice if the pool/sauna were still available, but the front desk said Gold's is phasing those out at all of their level 1 gyms.

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★ 5

This gym is the Best in town. The staff are kind and helpful. The management is on site most of the time, and interacts with the clients. The trainers are top notch and are friendly. They had a wide variety of equipment and everything is usually clean. I have been a member at this location since it opened. I am very pleased to work out at this facility.

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★ 3

Been going here for a couple years. Gyms extremely overcrowded during the semester and the equipment that breaks stays broken forever making it feel more crowded. Not worth the high monthly price

(Edit) I have raised my rating from 2 to 3 stars due to the manager explaining to me about their "successful gym" in the reply below. Although slightly passive aggressive, a supply chain issue can't be put on the business (mostly) and at the very least the GM seems to be taking steps to rectify the issue.

However, I cannot in good conscience give the full 5 star rating since there are very clear aspects of the over crowdedness of the gym that could be handled internally by the GM. For example, making sure there are more cleaning stations so customers feel less pressure to skip cleaning their equipment which would cause an unclean environment. Having to walk less distance to get to a cleaning station would undoubtedly shave off some time for people at equipment. Another quick fix for the overcrowdedness of specific areas of the gym, such as the free bench dumbbell section, would be to collect data for what is getting congested and what is being barely used and making some changes to address the feeling of overcrowdedness. I am not a GM of a successful gym, but if I were these would seem like the first things I would attempt to help, rather than waiting for a few months out of the year to fix the problem for me.

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★ 5

부부가 함께 운동하기 좋습니다. 직원들도 매우 친절해요.

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★ 5

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★ 5

LOVE the classes and the staff is so friendly.

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★ 5

Clean, nice staff, good equipment selection and condition. The trainers are friendly and helpful; in particular I’ve gotten to know Sheena, Tyler, and Nicole (yoga) and they’re good folks.

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★ 5

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★ 1

This gym has gotten progressively worse since the previous GM left… there are TOO MANY people in there on their phones Taking up space for those who actually want to work out…people vape in the gym as seen in the picture as this vape pen was left on the floor

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★ 1

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★ 5

This gym is the best! Great staff. Great equipment. Great atmosphere! I take classes with Kayleigh, Sheena, and Linda and they are the best. Anyways pushing us to work our best within our limits! This is more than just a gym!

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★ 5

When you enter the facility you'll be greeted with a warm welcome from the staff who are always ready to assist. The equipment is very well taken care of, and there's a wide range of options. The gym is kept clean and tidy, which makes for a great workout environment.

The gym has variety of classes available and the instructors are knowledgeable and passionate, making classes both challenging and fun. This gym also has a team of trainers that are out of this world. These folks know their stuff, and they're ready to help you take your fitness game to the next level. Whether you need help with form, want to target a specific muscle group, or just need someone to push you past your limits, the trainers at Gold's Gym are there for you.

Overall, I highly recommend this gym to anyone looking for a great workout experience. The staff, equipment, classes, and community are all top-notch, and you're sure to leave feeling stronger, healthier, and more energized.

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★ 5

This Gym is soo clean!! When I walked in, the Front Desk guy was soo nice, and I couldn’t help but notice the lighting and overall vibes of this gym was on point! 5 Stars for sure, Gig’em!!!

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★ 5

On of the best gyms in College Station!

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★ 1

Bad customer service and very unprofessional

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★ 5

Best gym in town! Love all the ppl that work here, especially the front desk people, they are just so knowledgeable and helpful! The personal trainers are super helpful. Classes are great and the gym is always clean and picked up! Great environment for lifting heavy!

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★ 1

Bad customer service and very unprofessional.
Beware of their membership deals. Both my daughters signed up for their $1/month deal on December 21st. Both canceled on January 12th. When they singed up the gym’s employee told them that “you MIGHT be charged for January”. They were charged for both January and February a total of $128 for both. When called we were told it’s the corporate policy. You need to have employees who are able to provide the correct information for your customers.
What a scam! Will never go back.

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★ 5

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★ 5

Very Helpful Staff, Lots of Options.

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★ 5

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★ 3

They got rid of the pool, gym is clean and very spacious. Is very crowded. Waits for weights is a good name for this gym.

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★ 5

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★ 5

I go for the Studio classes primarily. The Burn class is my favorite.. Kayleigh and Sheena are so great. Very encouraging and make sure you do the movements correctly, which I feel is super important. Highly recommend.

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★ 5

Great gym and staff, especially Kayleigh M...constantly killing it, awesome trainer!!!

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★ 5

A solid team of coaches leading a variety of classes in a clean and well equipped gym … a comfortable environment for any type of training regime … Update 9/20/22 - Sheena and Kayleigh are helping me make a difference

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★ 5

Gold’s Gym Towerpoint is superior.
Staff is professional, it’s majorly clean, lots of light and airy. You see many happy faces. This one needs to be cloned.

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★ 5

Trainer Kayleigh M is amazing. She makes sure that you are doing the appropriate workout and being positive at the same time.

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★ 5

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★ 5

Awesome place with some lovely front desk people. Clark for example is always there hyping me up and making me feel welcome. The machines are top tier in college station and will continue being my favorite location!

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★ 5

Great place to work out. Staff very friendly and helpful. Plenty of equipment never have to wait. My personal trainer Kayleigh is the best. She listened to what my goals were and customize my workout to achieve my goals. She is very friendly and makes the workout seem effortless. Thank you Kayleigh.

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★ 5

This is a great gym nice and clean with a very knowledgeable staff. Kayleigh is absolutely amazing. She knows her stuff and will help you reach your own personal goals.

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★ 5

Kayleigh has totally transformed my body, and taught me how to workout properly. I am the strongest I have ever been!

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★ 5

Great gym with friendly and professional employees. This gym is always clean and has an excellent selection of fitness equipment and classes. I don’t use a personal trainer very often but have from time to time. I recommend Kayleigh as a trainer. Kayleigh is outstanding and will help you reach your personal fitness goals.

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★ 5

I have interacted with Alyssa Velasquez and she is a very kind and hardworking person! If you ever have any questions I strongly recommend going to her with them.

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★ 5

Went to work out and Alyssa was the nicest worker there

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★ 5

Alyssa was so kind and helpful! She made sure to make me feel welcome and understand more about Gold's Gym Tower Point! :)

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★ 5

Best Gym I’ve been to! Kayleigh helped me get over my plateau, and really took my fitness to another level. She’s the best!

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★ 5

Trainer Kayleigh Marazzito is awesome and will get you right!! Go by an let her get you right

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★ 5

Clark is the best greeter and his smile makes my day!

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★ 5

Great environment! My personal trainer Kayleigh was the best! She pushed me to my fullest potential and I always had a great time with her. Also, her burn classes are amazing.

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★ 5

Kayleigh is the best Personal Trainer! She trained me and feel better health wise as I’ve ever been.

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★ 5

I transferred over from Round Rock & was nervous about starting at a new gym but Clark made me feel right at home from the beginning! He memorized my name so that he could always welcome me in and make it that much more personable.

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★ 5

Great atmosphere and people here! The staff are all helpful and professional. Especially the cutie Clark who works the front desk. Very nice and respectful young man.

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★ 5

Alyssa is the best!!!

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★ 5

I really enjoy working out here and the stuff is always so nice. When I was first getting settled in, Alyssa did a great job familiarizing me with everything and how the system works!

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★ 5

I love coming to golds! Alyssa Vasquez is always there to greet me with a smile every morning before I get my lift in! Great staff and environment!

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★ 5

Love this gym!!! Alyssa is always so friendly when I come in. Would recommend this place to anyone!

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★ 5

Gym has a good atmosphere, and has some of the best staff with amazing attitudes and work ethic. Clark is one of them and he’s very helpful!

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★ 5

Alyssa was very helpful and welcoming when i walked in and has always been like that when I come in !

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★ 5

great gym great faculty especially clark hes always very inviting and treats the guests well

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★ 5

Favorite gym in cstat for sure! Awesome employees too! Alyssa always greets me with a smile when I come in

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★ 5

Great atmosphere. Front desk workers are very nice especially Clark and always answer my questions and help me with anything I need help with. Great experience everytime I step foot into this gym. One of my favorites.

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★ 5

Gold’s Gym has become one of my favorite places in College Station. I’ve made many friends and found my place in the fitness community. All of the staff is very welcoming and greets you with a smiling face every time you enter. Clark, Peyton, and Eva are some of the amazing people that have made an impact on me and always wish me a good workout. This gym is easily one of the most welcoming gyms I’ve held a membership at. Love this place.

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★ 5

Staff keeps a clean gym. Alyssa always has a warm welcome and is very helpful!

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★ 5

The best gym!! Always so clean and inviting!! Would highly recommend to anyone trying to get into the habit of going to the gym. Alyssa in the front is always so excited and happy to be there!!

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★ 5

the space here is very clean, the atmosphere is very welcoming, the parking is very convenient, they also have updated equipment, the staff is also incredible!
Alyssa has always been so sweet and friendly will definitely be coming back here again! ☺️

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★ 5

I've been to a lot of different gyms over 30 years. The Tower Point Gold's facility is top notch but the staff is always what makes the difference. Thank you Daniel Knight & Dee Anna Lyle for developing and leading a great team!

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★ 5

Alyssa Vasquez always offers a big smile and genuine conversations when walking in. Makes me feel like a true gym member walking in and knowing at least someone at the front desk looks at you with actual care and compassion and not just another person walking in. Truly one of the best experiences i've had with a gym employee!

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★ 5

Absolutely love this gym. Top of the line equipment, never too busy. The thing that sets this location apart from other gyms is the staff. They make you feel like a part of the family rather than a member of a corporate gym. Alyssa V is one of the kindest people I have ever met and she makes my day every time I come into the gym; definitely wouldn't be the same without her. Highly recommended. Thank you Alyssa for everything that you do for us!!

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★ 5

I love this gym and the people who work here are awesome, especially Alyssa at the front! Highly recommend in College Station area!

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★ 5

Alyssa always makes me feel welcomed! I will always use this gym.

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★ 5

Great gym. It’s always clean and the staff is great. Alyssa at the front desk always has a smile on her face and is very welcoming and helpful!

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★ 5

Alyssa was very helpful and sweet in our multiple interactions!

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★ 5

I’ve been going to this gym for a few years now. Clark at the front desk is super friendly and always answers any questions I may have. 10/10.

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★ 5

I have been working out here for about a year. I take Kayleigh’s Burn class every week. This gym has clean equipment, a great staff and classes for all fitness levels.

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★ 5

Kayleigh is a terrific trainer. Highly recommend.

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★ 5

I wanted to get back in prime shape after Covid, and I started training with Kayleigh. Not only is she one of the best trainers that I have, but she also pays extremely close attention to form to prevent injury and ensure optimum results. She is a master at helping people achieve their fitness goals. It doesn’t matter where you are in your fitness journey, she will be able to program workouts for your personal goals.

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★ 5

Getting back into the gym can be intimidating, but Gold’s TowerPoint has cultivated a fabulous culture that makes you want to come back for more. All of the staff is welcoming and encouraging. I have especially enjoyed training with Tyler, learning tips and tricks from Clark, and chatting with GM Daniel Knight who always makes sure to wish you a great workout! The equipment is the best of what BCS has to offer, and the facility is always kept incredibly clean. I highly recommend making this Gold’s location your home gym.

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★ 5

Kaleigh Marazzito has been my personal trainer. Very patient and takes the time to be sure I am doing things correctly.

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★ 5

Love the atmosphere and staff members. DeAnna Lyle has always been extremely helpful and personable.
Kathryn at the front desk is a delight. All the trainers are skilled and available to help, if needed. The manager Daniel Knight keeps a clean gym and friendly to all.

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★ 5

Clean gym, great trainers and staff. Highly recommend!

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★ 5

Look no further than Gold's Gym Tower Point. This gym is my jam! The staff is always very friendly and supportive if you need assistance. The atmosphere is very enjoyable. It's bright, wide-open, and the equipment is always clean! As a victim of deliciousness, I highly encourage anyone seeking personal training, to give this gym a shot! I've trained with numerous trainers at this location and have had fantastic experiences with each one. My current trainer, Kayleigh, is very knowledgeable and motivates me to push through each routine. She's very supportive and modifies each workout, based on my strengths and weaknesses. My current weakness is Costco hotdogs but only on cheat day :-) Lol

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★ 1

The new management Close the pool and stop daycare for no reason and said they are not going to reopen it

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★ 3

Good Gym but now it is as good as average since they took away the pool and jacuzzi with no deduction to cost of membership.

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★ 3

The gym is very warm in the summers due to low output fans, high ceilings, many sunlights, and an a/c system not meant to cool that specific space in the Texas summer.

They also will let you know of their "no freelance training" rule when working out with a partner to ensure they've done their part to reduce liability.

Both situations are unfortunate, but overall its a decent gym to use to stay healthy.

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★ 5

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★ 5

This is a great gym! When I walk in the workers always greet me and give me some words of encouragement. I never feel judged when I go here. If you're looking for a gym with a ton of great equipment and programs, friendly staff and a judgement free environment this is the place to go.

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★ 5

Great atmosphere and friendly staff. Has all of the equipment that I need and is very clean. I have been coming here almost daily for about a year now and don't see myself leaving any time soon :)

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★ 5

This was my first time going to Golds in college station. Dee Anna met me at the front with a smile and was the most pleasant person to deal with. She explained everything clearly and in a timely manner. The gym was clean and everything worked. Will return on my next trip to college station.

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★ 1

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★ 5

Great gym. Clean, friendly staff and plenty of equipment. I don't think they do maintenance audits very often though.

Edit: Thank you for responding, my review was in regards to your abductor machine. The strike plate on it was worn down so low it was too dangerous to use. I left my review after a month of letting the desk know. Now a year later I went back to check on it and it is the same condition. I hope that clarifies my comment.

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★ 5

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★ 4

EDIT: Sewage smell has seemingly been remedied, thank goodness! Have also definitely noticed a more concerted effort to clean machines! Still can get crowded from around 4-8 pm but to be expected.

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★ 1

This company is a rip off. Don’t trust them with ur payment info

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★ 4

Love Kayleigh and Kaleb as personal trainers! Only reason I did not give 5 stars is that there have been a handful of times that my husband or I go to use a machine and it needs servicing.

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★ 5

Love this gym! It’s very spacious with many machines and a good area for free weights. Many classes with all different times which is great because it works with people’s schedules. Also, everyone who works there and the members that go there are all so sweet.

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★ 5

I have been to a few gyms around the area, and Gold’s Gym tower point is the friendliest,most knowledgeable, and cleanest. I went through some bad shoulder pain issues, and Sheena Youngs taught me proper movement , and I worked it out. Also with left knee. I ride horses and barrel race, and now I can handle my horse better. Thank you, Sheena and all the staff.

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★ 5

I have had only positive experiences at this gym. It is clean, well laid out and comfortable for all people no matter your fitness level. Also Kayleigh, my personal trainer is very encouraging and knows when to push me and when to ease off for my own good. I always look forward to working out here!

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★ 5

Leaving five stars because Danielle N is the best trainer ever! Would recommend booking sessions with her. But overall I have never had any issues with this gym, I go when its not crowded and the sauna is nice. Although there is a weird smell in the front reception area sometimes, like the other reviews mention lol

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★ 4

Go see Kayleigh! Had a great workout with her. She actually knows what she is doing and is very personable. Flexible on times and works with all ages.

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★ 5

The gym is always clean and has smiling faces to greet me. The introductory training sessions were invaluable to help orient me to the gym and develop a workout strategy. When I took the plunge for personal training a few months later, I found someone who fit my needs exactly. Two years later, I still see Kayleigh twice a week and she still challenges me and helps me reach for my goals.

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★ 5

Very clean and friendly staff. I saw employees walking around sanitizing and taking out trash. My trainer, Kayleigh, was very knowledgeable and attentive. She answered all my questions in a very professional and friendly manner. I tell everyone to go to the Golds Gym at Tower Point and would highly recommend Kayleigh to anyone looking for some extra help and motivation.

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★ 5

Great staff, Kayleigh is a great trainer and can help you reach your fitness and wellness goals!

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★ 5

Kay has been very helpful in getting me started here and in fact took me on a tour showing me where everything is I need to work with now. Thank you Kay!!!😊

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★ 5

I love this gym, the new manager Daniel is outstanding.
Christian at the front desk always has positive energy and gets you motivated when you come in. The trainers Kayleigh and Kaleb are the best trainers I have ever dealt with in my fitness career. And a big shout out to Dee the Member Experience Manager.

Source: Google

★ 5

By far tower point is the best location. Great equipment and even better staff members. Everyone is extremely friendly fly and helpful!

Source: Google

★ 5

Friendly staff, very clean, I enjoy working out at Gold’s!

Source: Google

★ 5

I’ve been going to this gym for a few months now and the staff and managers are amazing people. I definitely recommend coming to this gyms location if you are trying to find a new place to go

Source: Google

★ 5

Large and brightly lit gym. I don’t think you’ll find a better gym. Has all the equipment I need for workouts and I like the classes that come free with the membership. Staff is friendly. Could be even better if mirrors by squat rack were cleaned everyday.

Source: Google

★ 5

Nice gym, management is doing a great job!

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★ 3

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★ 3

Facility and staff are excellent! However, the breakout is kind of like this. 10% people actually working out. 20% doing cardio. 50% wanna be Instagram models taking selfies of their a.. 20% not actually using equipment but chatting with the school mates. If you like working out at 6am or after 8pm it’s actually a 5 star facility.

Source: Google

★ 1

I love that they have the equipment I need here. However, it's VERY DIRTY AND SMELLS TERRIBLE. Never in my life have I been to a gym that smells like sewage. Golds, get this fixed. This is utterly unacceptable for people that have to smell sewage during their workout. I will keep this rating and pause all recommendations to people coming here until this problem gets fixed.

Source: Google

★ 5

Been a member of golds since 1992. Great staff and spacious up to date equipment

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★ 4

Good clean gym. Not excessively crowded for evening workouts.

Source: Google

★ 4

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★ 1

There is a smell that has developed and is continuing to fester. I have talked to some of the staff about this and they told me "they aren't interested in figuring it out," and that I should wright a review (I assume "they" is referring to management of some kind). I will update this review once the smell has been addressed.

Source: Google

★ 4

Source: Google

★ 1

NEVER had any issues with golds until I went to this location.
Customer service is at an all time low!!
I was having issues with my membership and the front desk lady couldn’t provide any answers.
When asked to speak to the manager (Roy Stone) they said he was “busy walking around” same with the other supervisor.
Then the front desk lady (Madi Lavender) laughed in my face… Probably out of frustration, but VERY unprofessional none the less.
When Roy was finally found he wouldn’t even come speak to me.
Worst gym experience I’ve had, made me feel they don’t value me as a client.

0/10 Gym management

Source: Google

★ 1

Absolutely atrocious customer service. Poor communication such a money hungry place

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★ 5

Clean

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★ 1

Will charge you late charge even if you change your card before payment date Poor communication do better money hungry location

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place to work out!

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★ 5

Clean, Brite well managed

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★ 5

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★ 4

Its clean, has enough equipment, and is generally not too busy, even when its busy. I'd like the little teo-lane pool to open back up, but that is hopefully a temporary issue.

Source: Google

★ 4

Expensive but quality

Source: Google

★ 5

I have been working out at Gold's Gym Tower Point for about three months. This is a great place to workout. The staff is friendly and the facility is well maintained. I tend to workout during less peak times and there is never a problem accessing machines. I saw several reviews that were critical of the facility and staff. I don't know if there has been a change in management, but I have not experienced any of the problems others have claimed. In comparison to other gyms, the membership is very affordable. I highly recommend Gold's Gym Tower Point if you are looking for a great place to workout.

Source: Google

★ 1

***Update: Just called and was told the pool is now permanently closed. Here we go TruFit

The main reason I joined was to be able to swim in the lap pool for my exercise. However, it's still closed! There is no covid reason why a pool that only accommodates 2 people (and maybe 2 in the hot pool) in a large space is to remain closed while everything else is open (classes etc).

Source: Google

★ 5

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★ 5

Always a great place to get in shape.

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★ 5

Beautiful facility

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★ 5

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★ 4

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★ 4

Can get busy, but overall a good gym.

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★ 2

Well, be aware that there are MANY people training unmasked and the Gold's in not doing anything - lots of young students with masks on their chin thinking they are fooling everybody else. Also, MANY hand Sanitizer stations are empty and there is a very sparse set of disinfectant bottles in the gym. A few machines were broken as well.

Source: Google

★ 5

Source: Google

★ 1

We signed up for a year with the stipulation of using Gold's Gym with a kid's club. We have 2 children and this is a MUST for us to be able to work out. Our personal trainer was awesome in the time we had him and really this is the one thing about this gym I will always have good memories of. We got a good 4 months of workouts in but then COVID-19 happened and we've not been able to come back safely. We appreciate having the ability to freeze our accounts for free but this is not a long term solution. The kid's club has been closed with no future date to reopen, yet if we cancel now we get charged $100 fee per person, and if we continue using the gym (unfrozen), there is no kid's club, so it won't work for us! This is very frustrating and I find it very unforgiving that there is absolutely no way for y'all to waive ANY of the vast amount of fees (yearly, maintenance, cancellation, etc.) under these dire circumstances. Also, at this Tower Point location, we could not get help from the front desk people nor manager to help us in this situation. They basically said "this is above my pay grade" with their arms up. Service over the phone was also no help as they say it's all written in our contract. We will not be using Gold's Gym ever again thanks to their lack of customer response to the world pandemic.

Source: Google

★ 1

The gym was nice pre covid but customer service just went down hill since covid. One of the main reasons I join was for the pool but it’s closed due to covid. Golds would not work with you on a solution on membership because it’s just one amenities that is close and the rest is still open so you are still paying full price for partial gym access for who knows how much longer. Front desk person would not let you talk to a manager even when you stated you want to talk to one and there’s a manager there. This location is just a money hungry scam. They don’t care about you. Just your money.

Source: Google

★ 1

Good place

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★ 5

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★ 1

My complaint is towards the Gold's Gym brand and corporate company policy fees and not this direct location although; the individual who billed my account could have informed me when my payment did not go through for the month. For those of you who do not know, there is a fee of $20 when your payment does not go through, and they charged your account for the next month after cancellation of $32. In addition, I was also charged the annual fee of $52 on the second month of my membership. I was not planning on cancelling membership so soon but life happened and I had to move. Overall, I am simply informing others to be wary about companies like these who don't care about the community or have your best interest at heart. I wish I had reviewed some of this info before I signed. Go check out the reviews on BBB!

Source: Google

★ 5

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★ 2

Sat outside the gym for over 20 minutes after they were supposed to be open and the doors were still locked and nobody was answering the phone. I saw at least 5 people get fed up and just leave. If they changed their hours it should be updated but it’s not posted anywhere and there were a lot of people who showed up to workout when they were supposed to be open.

Source: Google

★ 1

Source: Google

★ 1

Be very careful before you join this gym. The trainers and equipment are great, but the business model is a complete scam. I just received a $930 bill for 5 months of charges dating back to the beginning of the pandemic, including 8 x $20 for alleged declined credit card billings. I went personally into the gym to update my billing details and freeze my membership for months while I had a hip replacement. Nobody contacted me to let me know that they were charging me even while they were closed and nobody is answering the phone, either at the gym or at Gold's Gym central billing.

Source: Google