★ 5

My girls have been going for a few month. So far they love it and always look forward to their classes. The staff has been helpful and accommodating.

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★ 1

They don’t have a care for the little ones. It’s repetitive and there’s no attention to development. My son was far advanced for the toddler group. Had I not told them multiple times that he wasn’t being challenged, he would have stayed there for a long time and just continued to take my money. Eventually he moved up to other drills…. Where they’ll have anyone “teach” the kids. I found out that the instructor had no experience as a gymnast. My point is…. They only pay attention to some and particular groups. Do yourself a favor, do not enroll here, especially if you have a young child. They don’t care about the kids’ development. Find another gym.

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★ 1

My daughter loved coming to gymnastics at first. She had one amazing coach that saw her potential. However, she was too advanced for the under age three group, but still too young for the older group. We received no guidance on how we should proceed. This ultimately led to our decision to part ways. We also had a negative experience with another coach who would refused to engage with the children in the Roly Poly group where they need the most care and attention.
Additionally, the managers and owner seem as though they are afraid to communicate by phone with parents. No matter what the situation was, or how many times I asked to be contacted by phone, they never did. Not all of us prefer to be contacted by text or email. You can’t get the same message or emotion across by those forms of communication. Also, I can probably count on one hand how many times I saw someone working at the front desk to help people out.
These are just a few observations that should be taken into consideration for future clients.

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★ 5

Honestly the place and staff are amazing. My girls have gained so much confidence and learned so many skills. The staff always keeps you informed on their progress and what they can do to improve, and are so friendly. My girls love it there!!!!!!

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★ 5

Highly recommend

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★ 5

I enrolled my daughter when she was 18 months old she is now going to be 3 and I couldn't be happier with the experience! From the moment we walked into the gym, the staff was welcoming and friendly. The classes are perfectly designed for little ones, focusing on fun while developing essential motor skills and coordination.

My daughter loves the activities she always looks forward to going, and it's amazing to see her confidence grow each week. The instructors specifically Bella, is incredibly patient and knowledgeable, ensuring that each child feels supported and encouraged. They've created a safe and positive environment where my daughter can explore her abilities and make new friends.

Overall, I highly recommend this gym.

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★ 5

I am writing this review on an amazing gym. My granddaughter has been part of Gym Elite since she was a Stars 1 and now in Xcel Silver Team. Her coaches are amazing and being a part of all this journey all these years. I think customers sometimes don’t get what they want, and they put the blame on the gym for a lot of their problems. A lot of these kids are put in the classes because the parents want the gym to teach them how to behave and babysit them.

They have had some coaches that come and don't stay long, but it could be that they just can't stand the heat or the job is not for them. Here they don’t just hire to have coaches, but also teach the young ones that can’t get other jobs other than a fast food place in High school, what they need to learn and take into their futures. The one's that stay are simply because of their devotion and bright sight that management has brought them, and the ones that go well maybe it was best. Either for the gym or for their own future.

Keep up that great job that you do.

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★ 1

I have been bringing my daughter to this gym and I am waiting out to finish my contract. The restroom always smells of a foul illegal substance, I see coaches use the restroom as well so not sure who it is coming from. Not suitable for children. Also, the coaches are not getting paid enough so there are always new ones. My daughter gets connected to a Coach and they don't stay long. So she has to start over getting acquainted again.

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★ 5

Buenas clases para las niñas

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★ 5

Positive, and motivating environment. Overall great!

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★ 1

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★ 5

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★ 5

Great place for my toddler to do gymnastics. The coaches are great with the kids. My daughter is 3 yrs old and loves it. The front staff is very friendly and helpful. They respond quickly to emails and text messages. Highly recommend it.

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★ 5

It’s amazing I love the energy. I love how everyone wants the kids to do amazing and progress in what they are doing.

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★ 5

The staff is very nice and friendly always willing to help! Place is very welcoming and organized ;)

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★ 1

This place only cares about the MONEY. They do not care about thier employees. They pay them when they feel like it. Have them go in 15 mins before children arrive which is 4:45 and pay them starting at 5. If questioned when checks are incorrect so many excuses and runaround are given. That's on top of these poor employees getting paid minimum wage to teach children gymnastics. So if you see employees standing around seeming like they do not want to be there it's because they do not due to their pay. To move up a child they have to submit paperwork and that's on their time, That they are not getting paid for.

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★ 1

I saw one of the coaches, carive i think? She looked very disinterested in her job, on top of that, always seeming to be paying more attention to her phone or apple watch than the kids themselves and seems unenthusiastic about her job in terms of coaching.

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★ 5

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★ 5

Great staff extremely friendly can't wait to come back!!!

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★ 5

very kind staff & very neat gym!

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★ 5

They are very understand and flexible with work schedule. They are also very kind and patient with the children.

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★ 1

We enrolled our daughter on a "1 month special" NOT the month-to-month as they say, I have my contract. We paid a deposit which was said to be refunded if we decided not to continue before my daughter's month was up. On Aug 18th I told the front desk girl that I wanted to cancel we would not continue with them. She sent me a link through text which I completed and they responded with an empty email. I called and of course they don't take calls so I started texting their main number for information on how to complete my cancellation and whoever had the phone replied "they would be in contact with me soon". Again on Sept 9th I asked and they said "not to go to their office that they would check what if anything was missing and then get back with me".Now on Sept 28th I text again and they send me a link to communicate through email with the billing dept. I did and now they're making up excuses about what I needed to do to get my refund. I specifically asked the girl in the front desk about my refund before enrolling my daughter because it was just a month trial for us. And because my request was processed through the main office the billing dept never received it, how am I supposed to know the protocols? I have requested to speak with someone and no one seems to have the time to call or speak to me directly. I have done a BBB complaint to make sure they follow through with what their employees are saying. I expect a call or someone to speak to me, not giving me the run around as it has been done through email and texts.

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★ 4

Have been taking my daughter for nearly two years, she started at 2 1/2 years old and now she’s nearly 5. She has great strength and has improved so much by coming to her gymnastic classes, from paying attention, to following instructions to doing physical skills. I am very happy with her overall performance at this gym. There are times I do feel the gym needs more personnel to help out with the amount of girls there is. There has been a few instances where my daughter hurt herself due to the coach not being able to pay attention to that many girls. Gymnastics is a great way to keep her active and she loves coming and making new friends.

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★ 5

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★ 5

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★ 5

Coaches are kind , patient, small class sizes

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★ 5

This is an amazing gymnastics facility. The coaches are amazing and patient. The staff is extremely helpful and readily available when needed. My daughter has been loving her classes.

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★ 5

The employees at gymnastics elite are all very welcoming and enthusiastic! It is a wonderful place for your kids to not only have fun but to also learn valuable life skills that will be used in their every day life.

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★ 5

Everyone who works here is very friendly and will make you feel welcomed!:) The gym is very organized and they are on top of everything:) I’m excited to start working with them !

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★ 5

Super professional and great staff with a healthy environment!!

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★ 5

The coaches are amazing and pay attention to all their students classes are amazing and my girls are having a lot of fun learning

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★ 1

This gym really only cares about your money and not the children. Some of the coaches are not kid friendly to the point that my daughter would tell me she was scared of one of them. Some coaches fail to keep the kids entertained for the duration of the class. They also don’t keep up with make up classes and don’t respond to messages. This gym is just bad news and if you want your children to excel this is not the place.

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★ 1

Coach to student ratio is too high, and when we mentioned to them that we felt our child was being ignored, they terminated our contract. Very unprofessional

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★ 5

We have had our daughter enrolled with elite a little over a month. I really enjoy coming, staff is very friendly. My daughter enjoys learning new things and i absolutely love that every class is something new for her to do.

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★ 5

My girls absolutely love it here. They’ve learned so much and and are always excited to go to class, they wish they could go ever day .The coaches are very nice, sweet and friendly. As a parent I’m glad I was able to signed them up to this gym, I looked into other gyms but kept coming back to this one and I signed them up on the same day we had our tour, I knew right away this was the right gym for us.

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★ 3

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★ 1

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★ 1

We had a great intro to the tots class and were excited to go in the free session.

Unfortunately, that's where it started to fall apart. We arrived and there were three year olds in the tots class. Even though, in our intro class she had explained they would be separated. If you are a parent, you know entirely well that the difference between an 18mo and a 3yr old is HUGE. It was chaotic in the class and poorly lead. The poor sweet instructor was way over her head. She should have been more charismatic and efficient but instead she struggled to find her voice. I think she would do well in a front desk job or even giving the introduction. I wish Gymnastics Elite took pride in training their future gymnasts and even the hiring process.

We tried giving them the benefit of the doubt and still tried to enroll our daughter. The gym's number seems to be the owner's personal cell. I've read in previous reviews that they also struggled to contact the owner and that it cost them an enrollment. Sounds too familiar.

It pains me to say our experience was not spectacular here. It appears they are struggling to manage the operations properly.

For now, we will gladly be taking our business to the Little Gym since it's been highly recommended and specializes in toddlers. If you have a toddler as well, I highly suggest you do the same. We will be driving 45 min just to avoid this gym.

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★ 5

Awesome group of people ....

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★ 5

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★ 1

Would not recommend this place to anyone. We had a horrible experience. After being closed due to a world wide pandemic they were still charging us. Horrible communication. They said they would stop payment until we returned and just kept charging us monthly even though they were closed. We did a stop payment with our bank and they sent our account to collections. Very dissatisfied. They stole our money (Precovid we weren’t very satisfied either with them changing coaches all the time) they even turned off their reviews on Facebook... that should say something right there! And to see that there are sooo many others that this has happened to, where they keep charging you even after you have left. A couple military families have MOVED out of the city due to getting orders and they still charged! Horrible service, communication and ethics.

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★ 5

This is like the best gym I have been to!

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★ 5

My daughter has been coming to this gym on and off and between deployments and they have always been so good to her. They have worked with me in every situation including the times I would have to drop her off early so I could get to work. Miss Becky E is beyond helpful and sweet and always returns my messages and emails and it truly feels like she cares despite having such a big facility to run and so many kids attending classes there. My daughter loved Coach Julian and loves Coach Westin, who is who she is currently with. I'm very thankful for this gym and the people who work here.

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★ 5

Very clean and professional gym. High quality coaches are trained and put kids first!

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★ 5

I really enjoyed the trainers they were so friendly and warm. I would highly recommend

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★ 5

A fantastic start for the budding gymnastics star. Staffed with high school gymnastics students that have a good understanding of the sport; serving as good role models for younger generations.

All equipment meets USA gymnastics standards so you can rest assured your kids have what Olympic gymnasts use.

Kids that attended here have a genuine dedication to learn the sport because of the support system provided by the staff.

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★ 5

My daughter learned so much the staff do a good job of coaching and it's a great place to start and grow highly recommended.

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★ 5

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★ 5

They are very Professional but always hard working and make sure the kids are having fun and learning a lot my daughter has a blast going all the time

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★ 5

love it here so positive and my kids love it so friendly and adventure for kids to learn

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★ 5

I brought my daughter here and I loved it. Best coaches and very welcoming personalities, my child loved coming here, highly recommend.

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★ 1

General manager Chris holder is rude.

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★ 1

Dear Becky Esparza,

When COVID kicked off we tried reaching the finance/customer service/billing department and nobody answered. We called for days. Left messages. Nobody returned our calls. My family along with many other paying parents left bad reviews to get your attention which were taken down due to poor operations and I assume damage control on your end. My kids are not being seen for lessons and we are offered online classes. Is this suppose to satisfy me or is this to keep money coming in for Gymnastics Elite to stay in business? Probably both. I get it. You have mouths to feed, bills to pay. I put a hold on my USAA card and then I am sent to collections to be sued later in the event I continue to not pay. I get it. Lawyers and their kids need to eat too. But during this pandemic there is no empathy for the paying families from being unable to make payments. The contract says no cancelling. There’s no other alternative. I have 1200 left on contract and would like to settle with you. America’s Best Karate offers an early termination option during the pandemic which was successfully negotiated. We are pretty upset at the outcome of this. Looking forward to hearing from you Becky.

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★ 1

Not great there was literally a new coach every week which was very stressful having one coach and getting use to the coach and then getting a new coach.My experience was horrible but that was mine.

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★ 1

Super unprofessional, never answers their phones. I unenrolled my daughter when the COVID pandemic happened because online classes weren’t working & they claimed to have started classes in June, when I tried to obtain a schedule they would never answer phone, emails, or fb messenger. After all this I declined to go back & they sent me to a creditor. After the whole fact of The pandemic. Terrible customer service I don’t know how they still have clients.

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★ 5

I just want to thank the staff at Gymnastics Elite. They are beyond kind, courteous and really incredible with my young gymnast. Her self-esteem has blossomed and flourished in the weeks we have been here and she has a confidence in her abilities that we haven’t seen in awhile. She loves being a gymnast and coming to this facility. The staff is accommodating and so nice!

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★ 1

Very important for all of you parents to know they are not responsible for youre child what so ever they don't direct the child to their coach or class and will allow them to step out and leave the building even if you are not there this happend to me today I am verry upset about it!

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★ 5

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★ 1

First of all, when I was trying to sign my daughter up for gymnastics classes here, I called multiple times a day for 3 days and no one answered the phone. I had questions on pricing and what days they had classes available and it was incredibly frustrating. That should have been my first red flag, but I gave the benefit of the doubt because they finally answered after days, and said their receptionist had a family emergency... so apparently no one answers the phone if the one receptionist isn’t there.

They gave me no information regarding what she should wear, what to expect, etc. I found out I was accepted into a weekend class I was waitlisted for and needed to change the day my daughter attended, and again, weeks go by and no one answers the
phone. It doesn’t seem right that if I want to speak with someone here, I have to load up my toddler and drive 20 minutes. It’s been weeks and I still haven’t heard back, so I have wasted my money and time because she’s missed two classes because I have college courses to attend during them now and I haven’t been able to get ahold of anyone to change the day she attends.

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★ 1

BEWARE! I am having the same issue as Sara C. My family PCS'd and they have charged us TWICE since we left. We had given them about a months notice that we would no longer be attending. My husband e-mailed them his orders as they asked and we were told that we would no longer be charged, everything was taken care of. The first month after comes around and they charged us the $250. It took TWO weeks for us to finally contact the finance person. Everytime we called, she would not answer. I left plenty of voicemails, but never recieved a call in return. Everytime we would go down to the gym, she happened to not be there, EVEN when we had been told she would be. Eventually we finally found her and it still took a couple days for them to write up the check. After this, they absolutely promised it would not happen again and were very apologetic. HOWEVER, they charged us AGAIN! Another $250. We called and they said they would take care of it right away and would call us back. Surprise, surprise; it has been a week and they still have not called us back. We can no longer go since we are out of state now. At this point, I'd bet that they are never going to send us the check. They are going to keep the money and likely continue to charge us. I am going to have to go to my bank to see if they can stop them from charging us in the future.

Source: Google

★ 1

Worst experience with this place of business. When my daughter actually attended classes the coaches don't really pay attention to the little ones,one actually hurt my daughter on the bars. My daughter hasn't attended a class for two months now and I'm still being billed. When I call them about being charged when my daughter doesn't even go anymore they tell me I need to provide proof. As a business shouldn't they know what they are charging people and from what account?? Then I provide the proof as requested so I can get my money back and I get the run around at every turn. Billing makes their own schedule so no one knows when they are in. The girls at the front desk can't predict the future so they don't know when I will be contacted with my issues. Oh and nobody is sorry for taking money for a service not provided. Think twice before signing up at this gym.

Source: Google

★ 1

I’m not sure how this gym gets clients.... several months ago I submitted a request for more information on their website. From the process it seems that they will then reach out to schedule you for a tour and a free class to try. However, it’s been crickets. No one has reached out either via phone call or email.

This month I reached out and left a phone voicemail. I actually called a couple times At different times because generally there should be an office staff manning the phone but no one ever answers.

Guess what? No one returned my voicemail either.

Since Gymnastics Elite doesn’t need new clients, I asked for recommendations in a local mommy group. I had several people comment to say they had issues with this gym and would not recommend it anyway.

Overall, the group made recommendations for other gyms that are more mom approved. The top recommendations were for Infinity, Olympian, the YMCA, and Melissa’s Gym. There were also recommendations for Champion, and a new gym opening soon on the west side, The Little Gym.

Hope this helps other parents out there. Have a good day.

Source: Google

★ 1

Thank you for the reply. But let me tell you one last time, because this time again! your manager still do not get the point.
1. You mentioned you accidentally took out the DECEMBER tuition when it was on hold and you refunded it asap? NO, it took about ALMOST A MONTH to get it back and people do not call the 'same incidents' happened more than 3 times ACCIDENT!! THAT IS THE FACT AND POINT. We've been through your accidents 3times(do you want proof?), and you said you refunded and that is done? No, saying sorry is not enough, you should DO SOMETHING about it. IT IS NOT SO PROFESSIONAL! PERIOD.!!
2. I put the account on hold? YES, we were out of country and gave you notice in 2 month prior, you still messed it up.
3. There was no mention of dropping classes until you contacted about the refund? BIG NO! Really? DO you want a proof? First, I called you first, not you. I called you a month later but the REFUND CHECK was NOT READY!! You never get back with answer no matter what. I was the one always had to call and check, except for the UGLY last call you made. And there was no mention about the dropping class? No again. Because I called you to ask how to drop the class and YOUR STAFF said she will send me the form for withdrawal, told me to fill that out and send it back and I did. I also got the email back saying it will be done and be calling back when the check is ready which again, never happened. You should have mentioned that your deposit is not refundable THAT TIME. YOU SHOULD TRAIN YOUR STAFF TO WARN PEOPLE THAT YOUR DEPOSIT IS NOT REFUNDABLE THAT WAY. People expect to get the deposit back once the written notice is given in one month prior time, that is what deposit is. We gave the written notice in prior as you said, and you should have given our MY DEPOSIT back!
3. Did you say something about 'house deposit' to make myself understand better? Excuse me, as a business owner, I think YOU SHOULD RECONSIDER THE MEANING OF YOUR DEPOSIT. House owner give back the deposit when people move out unless there is any serious damage in the property. Right? So I gave you a notice (As a written form your staff asked) and I did not get the deposit back, so you would better say "Yes, OUR DEPOSIT IS SIMPLY NOT REFUNDABLE, SORRY THAT I DID NOT TRAIN MY STAFFS TO MENTION THOSE WHEN SIGNING THE POLICY.
Lastly, DO LISTEN to your staffs, customers and coaches.

Before you go, your tuition will increase at least once a year, water break 2-3 times in 55 min class, your staffs will be helpful but not the managers, deposit is not refundable.

THE WORST AND WORST EXPERIENCE EVER! THEY HAVE DIFFERENT DEFINITION OF DEPOSIT, WATCH OUT!!!!!!!!!!!!
THEY DO NOT INTEND TO GIVE the 100 dollars deposit OUT BACK TO YOU ANYWAY, UNLESS YOU SPEND THEM FOR THEIR LAST MONTH TUITION.
Their front desk staffs knows nothing.
Manager won't be there but you need to talk to them directly.
Ask about the deposit. You need to understand their meaning of it, it is different from the 'HOUSE DEPOSIT'. Overall, TOO MUCH FOR WHAT THEY DO THERE.
Updates
They raised the tuition fee once again, it has not been even a year. I really do not get this, every time they raise 4 to 8 dollars, they claim it is not much, but that is not the point. Is there any improvement in their service? NOPE!
AND THEY WILL MAKE MISTAKES WITH YOUR MONEY MORE THAN SEVERAL TIMES AND THEY WILL SAY SORRY, IF YOU ARE PATIENT ENOUGH TO DEAL WITH THE SAME 'ACCIDENT' HAPPEN OVER TIMES, THEN GOOD LUCK! DO NOT FORGET GET ALL THE REFUND YOU NEED.
COACHES will change quite often. If you want there is a website where you can find some reviews the previous coaches wrote some comments about here, too.

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★ 5

Love gymnastics

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★ 5

LOVE IT! my baby has been smiling the entire time 😍😍😍

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★ 5

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★ 5

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★ 4

My child loves it there and the coaches are always friendly, however I have been told wrong information by the front stuff twice and it seems impossible to get ahold of them by phone, either no answer or the call wouldn’t get through

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★ 5

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★ 5

The staff here are so kind and welcoming to the kids. They maintain a very clean facility, and work extra hard to help every child improve and learn.

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★ 5

The staff is super nice! They help you find your way on your first day and have a great way of working with the kids! A go-to for Gymnastics and Tumbling in El Paso!

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★ 5

Great gym! My daughter went from being a student once to being an employee and we still love it! My grandson is a HUGE fan of the ninja class too! We highly recommend!

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★ 5

This is a great gym to take your kids to, the staff is extremely friendly and helpful. the coaches are very professional and skillful, it's nice to have a personal connection and a familiar face when taking my daughter to her gymnastics class. Kids night out it's also great, they have all sorts of activities for the kids and my daughter has made so many friends! My daughter loves to come here for class , i highly recommend this gym to anybody looking to have their children busy and active! Price is not bad! You should try it!!

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★ 4

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★ 5

A great place for your child to have fun and grow!

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★ 5

Great environment for kids! Love the positive atmosphere!

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★ 5

Great place for kids to come and have fun!

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★ 1

I am sure this place is great if you’re a gymnast, but for the other classes it is not. I had to withdraw both my kids because of inconsistent training, getting a new coach every month, and then moving one up far before she was ready which had a huge negative impact on her training, and confidence. Prices rose to $82 a month per kid for only 1 class a week, and then my youngest kept having her class structure change, 8 coaches in 8 months! How does that happen? It’s really unfortunate too, we wanted to like it.

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★ 5

I'm more than content to have chosen this place for my daughter. Thank you Coach Jackie and Coach Kayla for making Sophia feel comfortable and welcomed on her first day you guys are awesome can't wait to be back!

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★ 5

Gymnastics Elite is hands down one of the most amazing, and welcoming setting I've been around. They really take the time to build a relationship with your kids, help build them up, and help build the skills they go to learn. The staff is very kind and they always welcome you with open arms. Very friendly environment for both parents and kids.

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★ 5

It's a great place for kids.

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★ 5

Im new how much is it???

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★ 5

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★ 4

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★ 3

There are aspects of this gym that are amazing. Those aspects are some of the coaches, coaches like Jackie and Val, and the front desk employees Carla and Amber are the entire reason we coninute to have our girl learn here... we have been a part of the gym for a while now, and one of the biggest things we see is an extremely high turn over rate with the coaches. It is really too bad. Unsure how the coaches are treated behind the scenes but something needs to change. The coaches shape and train our children, we trust them to coach our kids in the right direction and on some levels do much more than that. They are entrust by us to teach some dangerous stuff... and they should be taken care of. The biggest issues we have had is when new coaches come in and don’t understand how to handle the children. The gym has changed a lot over the last few month... for one they stopped doing a military discount, I for one, will choose a gym that does over doesn’t every time, not even because of the money, but it shows that they honor people first, then money... that’s what I want them to do with our kids... it seems like they have lost a bunch of business and are struggling to get enrollment up. It is my opinion that they need to take care of the coaches, who take care of the parents, who spread the word, then brings in kids... we learned that Val will no longer be coaching there and our daughter is devastated. She kept us coming back and is a HUGE asset to the GE Team. Whatever the management needs to do to get her back, or keep other coaches from leaving, then that is what needs to happen. Thank goodness that Jackie is still there, she is amazing. If you desire private lessons, ask for Coach Jackie, she’s amazing! As for the rest, It’s a real shame.

UPDATE: Called and talked to Gymnastics Elite (WEST) on the west side of town, And not only do they offer a military discount but also a sibling discount. Unsure how one does and one doesn't... but If you are new to the area and looking for possibly enrolling and you are military or have more then one kid... maybe both... there is that.

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★ 5

It looks very nice

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★ 3

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★ 5

This placeid's awesome! Coach Val G. has been a big part of my child's progress in gymnastics.

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★ 5

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★ 5

The overall experience here is amazing. The entire staff is friendly the classes are fun and educational for the kids and the coaches even take the time to speak to you after the class. If I could I would give it more than 5 stars, 10/10 would recommend.

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★ 5

Gymnastics Elite has a large variety of programs that will make it hard not to find the perfect fit for your children! From Ninja classes to gymnastics, tumbling, cheer, ballet, preschool & even mommy and me classes! They take the time to properly train coaches & don’t just help the kids gain new skills they also help them develop confidence, discipline social skills etc.

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★ 5

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★ 5

The coaches are amazing and staff is so helpful

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★ 5

I want to share something about Gymnastics Elite, they have been very very helpful and I mean everyone! BUT.... I want to take the time to thank Coach Luis. I can't rave about him enough, he has been so helpful and courteous with our son. My son has lots of energy and some people can't handle that. But Coach Luis knows how to calm him and teach effectively and efficienttly. My son looks up to him and I can't thank him enough for his support with our son! THANK YOU!!

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★ 5

Our family has been at GE for over a year and love love love everything about the gym! The staff is amazing and my kids love gym nights! Louis is amazing with my son in Little Ninjas and Jackie does fantastic with my daughter in Rollie Pollies! The staff genuinely cares for the kids and I couldn't ask for a better place to have my children! We look forward to our time spent at GE and highly recommend!

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★ 5

The staff and coaches here are incredibly warm, welcoming and qualified! So excited to find an amazing gym!

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★ 1

I brought my daughter here when she was a little over 3 1/2. My dad paid for almost 8 months in advanced. At first when I brought my daughter it was great. Her couch was so nice and patient with the little ones. Then she was changed out to a much younger coach. The class went from 3 little girls to almost 10. The class is 55 minutes but I would say only 15 minutes total is tumbling. They do about 15 minutes of warm up stretchin and take water breaks which seems like every 5 to 10 minutes. When it was a smaller class it was fine. When there was 10 children each child had to stand still and wait so it seemed like very little time to actually tumble. The new coach didn't seem to like her job. During the winter break their was a time where 2 weeks went buy with no classes. My daughter was very excited to be back with the other kids. She was a little wiggly in line. The other children in the class were 5 and my daughter had barely turned 4. At the end of class they give them lollipops and didn't give my daughter one. When the coach came out she said she didn't give her a lollipop because she got out of line twice in a 55 minute class. The coach saw I was mad and then handed me the lollipop and said you can give it to her if you want. My daughter cried all the way home. My daughter goes to private school and they always talk about how well behaved she is. I called and talk to the manager and said they were planning on getting the coaches together to talk to them about how to deal with the little ones. I had 3 months left and my daughter no longer wanted to go and cried every time I brought her up there to the point I just stopped. I placed her with a different studio and have not had a problem since. The coaches are always changing. Classes are being canceled frequently and it seems like they add more and more things that make this place not very organized. They run a school and after school program, gymnastics, ballet, ninja classes, and even birthday parties. They should probably focus on doing what they have right before adding more programs.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Great coaches, awful awful organizational skills from everyone. There's no communication at this place. They could care less about families lives outside of this place. Don't go there, you'll be lied to and let down. As much as I don't want to say it, they're all about the money.

Source: Google

★ 5

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★ 2

The coaches were really nice and knowledgeable. We even did a couple private classes for my daughter and it was phenomenal what they were able to accomplish within an hour.

The two stars are because of the front desk and billing. There was always some type of conflict on the times and dates we tried to schedule with them. I simply still can't wrap my mind around if I'm paying 3 months in advance and you have a schedule available why can't you give me a good and stable schedule according to MY needs? What's the point of paying you in advance if you can't do that? On top of that, why do you keep switching the coaches around? Lastly, you ask for a 30 day notice and I provided you one, though you stated that it was not necessary because I paid 3 months in advance. So then I ask you to remove my account information from your records and do not do any ACH withdrawals and yet you still do?

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★ 5

My cousin keeps talking and saying it's amazing my mom said she would put me in it 😊☺️🤸🏾‍♀️

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★ 4

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★ 4

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★ 4

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★ 5

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★ 5

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★ 1

BAD Expirence I had a free class for My kids and When I show up at the day and time I was Not in the system .. really Bad expirence For me and My Kids they were really Upset .

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★ 3

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★ 5

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★ 1

Total waste of time! I put my daughter here so she can socialize, she ended up getting mistreated by one of the coaches,Fabian, he was trying to force her to do something when her arms were tired, and I had told her previously if you have pain tell the coach so you can stop and prevent a possible injury. She did and he tried to force her and she ran out in tears!! When I asked for an explanation he said she was misbehaving and arguing which I was right there watching through the window I just couldn't hear,this was a lie because when my daughter finally calmed down she told me the truth. There for five months she learned more from youtube than these jokers!! my advice look for another gym that is worth your time and money this is not the place!!

Source: Google

★ 1

This place is like a soap opera nothing but drama with the owner, coaches, and staff!

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★ 3

Didn't like the ballet coach

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★ 5

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★ 5

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★ 5

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★ 1

I have 10+ year as a gymnastics coach. I put my daughter (a beginner 12 yr old) at this gym doing TUMBLING WITH COACH CHRIS ...upon moving here and seeing that it had 4.6 stars. After being here 2 months it was clear that i was WASTING my money. Not only is this gym the biggest gymnastics gym in this area, its also the MOST EXPENSIVE, which i wouldn't mind if the students received worthy training.
My daughter did two classes a week. I witnessed for two months trainees come in, with No Experience and be handed a class to coach ON THEIR OWN after 3 weeks. A beginner coach took over my daughters class after 3 weeks training and dropped MULTIPLE girls during class from LACK OF TRAINING ON HOW TO PROPERLY SPOT. My daughters original coach only had 2 years of experience coaching and I DID talk to him about things I was seeing such as:
*lack of teaching basics needed to build foundation
*not paying attention when girls did wrong posture
*and lack of training for coaches.
I asked about the owner (who does NOT go to the gym). It is ran by two main managers. I did speak with one manager while i was withdrawing my daughter and SHE was very kind and understanding and asked my opinion on how to better the situations i was seeing. I APPRECIATED THAT.
However, when she brought my daughters coach chris to the front to talk about my withdrawing my daughter and the reasons why, as soon as i started speaking he walked away with crossed arms, never spoke to me or made eye contact, which i believed to be disrespectful considering I have more experience in his job then he did, I would've expected he would've taken this as a learning opportunity.
In my opinion, I just feel this gym is NOT training their coaches ENOUGH. They hire too many young kids that don't take this job seriously. And they don't hold them responsible to it either. These beginner level girls will NEVER progress if they don't receive a SOLID foundation of training from the beginning. I think they make money because most parents TRUST that they are taking their jobs seriously and I think I lucked out because I not only stayed and watched every class but I have the knowledge of HOW IT SHOULD BE RAN.
I never saw a rude coach. I was never treated poorly and neither was my daughter other than the dropping by the trainee coach. But in my opinion, if you want your child to TRULY GAIN SKILL, then do NOT BRING THEM HERE.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

My daughter loves coming she's always asking when she has her ballet lessons and gymnastics class. Love the fact that all the coaches are nice, and have the love for the children. All the coaches are always with smiles on their faces. From the moment you walk in the staff greets you with a smile. My daughter was scared at first, coach Angela and coach Amber helped her overcome her fears now I can't seem to take her home. They don't only teach them gymnastics, but also how to follow instructions, how to wait their turn, and more. I honestly recommended Gymnastics Elite.

Source: Google

★ 5

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★ 5

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★ 1

Sad but true I had an awful experience with this gym, at first it was all ok and the staff seemed to be on point. After a while things started changing I noticed only one instructor for my daughter's course and it was not enough. Then they got more coaches and surely they raised their prices. Another thing is that they do not even allow for month to month clients to switch their children's classes from one day to another, they argued that that service if only for the "VIP" clients. I do not know about you but I work and I am a full time student so there are times when my schedule changes, which they do not understand. At last, the only other bad experience I have had with them is that they are quick and on point to charge for their service, and now that I disenrolled my daughter from this Gym, they seem to not want to pay me back my deposit. I do not blame the staff as they follow the owner's orders, but be careful, they are always giving me the "run-around" sort of speak.

Source: Google

★ 5

Daughters first day people seem nice. Place is clean. Equipment is in good condition. Daughter had fun.

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★ 5

My girl loves it. She has learned amazing things!😄

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★ 1

THE ONLY REASON THIS GYM HAS HIGH RATINGS IS BECAUSE THEY OFFER A DISCOUNT ON CERTAIN THINGS IF EACH PARENT RATES THIS GYM WITH 5 STARS.

SO WHAT YOUR READING ISN'T TRUE AT ALL.
The owner is disrespectful, she talks about each parent and child behind their backs. Seemed to me like she was racist and wasn't a big fan of Hispanics at all. The rates are outrageous and there are so many fees that will come up along the way. Not worth it.

Source: Google

★ 5

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★ 5

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★ 5

My son and I love gymnastics Elite. The coaches' amiable personality is very inviting that both my son and niece look forward to their classes each week. The office staff is also very professional.

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★ 5

This is our first year at Gymnastics Elite and we are very happy. My daughter loves the opportunity to be in gymnastics. The instructors are always attentive to the students. Highly recommended.

Source: Google

★ 5

Excellent facilities and amazing coaches

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★ 5

My girls love it and the coaches are very nice and caring!!

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★ 4

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★ 5

We have been at Gymnastics Elite since 2012. Our experience has been amazing! My oldest daughter was recently moved from a rec class, to a competitive team. She has learned so much since joining it. The coaches and other girls have become her second family. They push her to be her best self as a gymnast and as a person. My youngest daughter has done both ballet and gymnastics classes here and loves the coaches! We are military and will unfortunately be moving soon and we will miss this gym and its coaching staff so much. Best gym in El Paso by far!

Source: Google

★ 5

The staff hands down is beyond terrific!!! They are so accommodating, they truly show their passion while working with my children. So hands on, and very professional. My babies always have smiles on their face when they leave, and are always excited to come to class. The new program Ninja Zone is a great addition!!!! My son loves it 😀 The staff at the front desk is always very welcoming and you always get greeted. Two thumbs up 👍🏻👍🏻

Source: Google

★ 5

We have been here for the past 3 years and due to transfer for my husbands work we will be moving within a couple of weeks The hardest part of this move is leaving Gymnastics Elite. The Coaches and staff have made us feel soo comfortable here and have always had the best intentions for my children. Everyone has been so supportive of our goals and have helped my children achieve them. They have become family and its hard to say goodbye. We have gotten nothing from the best from this gym and their coaches. Coach Chris, Becky and Jessie push my child to her fullest potential and she's not not just a better gymnast but a better person because of them. Thank you Elite for everything it has been amazing. Dont change a thing!! love you guys

Source: Google

★ 5

Hands down the best gym for a competitive gymnast in El Paso. My daughter is a Level 9 competitive USAG gymnast. Because my husband is in the military, she has trained at four different gyms - one in Oklahoma, one in New Jersey, and for Levels 4 - 8 in New York (we moved mid-season of Level 8). This past winter/spring we finished out Level 8 season and are doing the Level 9 season here at Gymnastics Elite - East. I can tell you, hands down, that this is an amazing gym that teaches the right things to athletes. They focus on both character and athletic development along with all of the wonderful intangible life lessons that being an athlete teaches a child about hard work, team work, commitment and dedication. At her last gym, in New York, her coaches were former Romanian Olympians who trained under the Karolyis in Romania. There were Elite gymansts who were on the National and World teams at her gym, competing internationally on the Jr. National and Sr. National teams. These coaches at this gym with the competitive team are just as attentive, talented, and committed to the happiness & success of these athletes as our gym in New York. We would absolutely 100% recommend this gym to any gymnasts who are considering going on the competitive track. Because my daughter trains here so many hours per week, we also get to see the recreational classes - which are doing all of the basics and drills that my daughter did as an itty-bitty gymnast when she first started out. Kudos to a great gym with caring coaches from a mom who has been to the best gym everywhere we've moved.

Source: Google

★ 1

Very disappointed in this gym. I have addressed my concerns to the owner and hopefully they get fixed. I should have listened to the multiple of people telling us to not come here for competitive gymnastics, but I was referred. I think they need to address their coaches on how to be TEAM coaches not individual or play favorites. Coaches should be teaching their teams on how to be good teammates, role models and so forth. Bickering amongst teammates, degrading by coaches and teammates is unacceptable. Communication is lacking on all aspects. I have never seen such unsportsman like conduct amongst team members as I have here. The parents are not any better either. The booster club only worries about themselves and their "click". If you want to feel out of place, useless, and have your child learn how to be a bully, then go here; otherwise, find somewhere else. This breaks my heart that we had to leave under such horrid conditions.

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★ 5

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★ 5

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★ 5

Great facility

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★ 5

I have had my daughter in the facility for over a year. I love the coaching staff. They are all so friendly and fun. They also have great events outside of their regular classes. We love it here and can't imagine going anywhere else.

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★ 5

Excellente. Los maestros son geniales y muy amables. La recepcionista Karlita es muy Linda y amable

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★ 5

My daughter joined two years ago and we have been very happy with the facility and staff!

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★ 4

i havent been there but i will try to talk with my mom and dad but i was hoping if i could just learn and then go to compete because i think it will be hard

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★ 5

The best staff and very helpfull.

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★ 5

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★ 5

Mom said I would be in that gym

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★ 5

Enrolled my two girls in one full week of summer camp and they cannot get enough. Had to sign them up for a second week because they loved it so much. Highly recommend Elite for kids of all ages.

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★ 5

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★ 5

I enrolled my daughter March of 2014. Since then I've noticed the focus and discipline required of her during practice is also shown at school and home. The friendly environment and praise for a job well done has certainly increased her self-esteem. It's so wonderful my son, who is 4, will be attending after the summer. We all look forward to her coming and accomplishing great things.

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★ 5

I have 3 daughter that go to Elite Gymnastics and love it. The customer service at the front desk is excellent! I am so amazed how much my girls have improved on their gymnastics skills in just the short time they have been attending.

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★ 5

Its a very nice place for kids to learn the skills. Staff is really cooperative and coaches give individual attention to develop the skills for each kid.
You are doing a great work ELITE.....

Source: Google

★ 5

I enrolled my daughter in January of 2014 and i could not be any happier.The coaches all know my daughter by name and are all very knowledgeable in the profession. She was a beginner when she began and two months later has moved up to intermediate. I am floored that she can now do handstands and back bends beautifully, not to mention bars and beam. Students are constantly evaluated and positively reinforced for all their accomplishments. Ayumi in the front is super sweet and friendly. This is not just a gym with people, you slowly realize they become your little family away from home with nothing but your child's interest at heart.

Source: Google

★ 5

Love it

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★ 5

We have been with Gymnastics Elite for the last 3 years. We were new to the area and by accident drove by the gym. My daughter made us turn around and go check it out. She was signed up that day. After 3 months she was on their pre-team. She is currently on their team and loves it! The coaching staff and managment are wonderful people. Very encouraging, supportive and great to work with. We will miss Elite when we move this summer, I just hope we find a gym that compares to our experience with Elite.

Source: Google

★ 4

Fantastic folks and great physical fitness venue for the children. A definite recommendation.

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★ 4

Gymnastics Elite is a positive environment to bring your kids. It will develop in them a lot of strength, discipline, and more knowledge on their body. I absolutely recommend this gym!!!

Source: Google

★ 5

Having my children in elite gymnastics has been the best decision our family has made.
the coaches are very well trained, and have a real heart for their job and the children they teach. when you come into the gym, the atmosphere is very welcoming and makes you feel at home. your children will be cared for and their skills will be put to the test. it is very well worth it all.
I highly recommend this gym!

Source: Google

★ 5

Both of my daughters love it they have been attending gym here for almost 3 years now and one is now on the competition team and the other is trying out from the team next season. We are here over 4 days a week and the staff and coaches are amazing. They really care about the kids. From teaching them everything they want to learn, helping them with their goals and still keeping them safe at the same time. The KNO are so much fun for the kids, they are able to play and cut loose and most of all mom gets a break too. We love his gym and wouldn't consider going anywhere else. We are sad to see that Coach Elijah and Kelly will be leaving for school soon, but glad they are able to train the incoming coaches to be as good as they are. The team Coaches Becky, Jessie, and Frennie are wonderful; they keep the girls motivated and push them at just the right time. Our team has already brought home 2 trophy's this season and we are only 2 meets in. WTG Team Sparks!

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★ 5

Gym is a great place!!!! We moved here recently and my two girls were in gymnastics before. Finding a new place that makes you feel at home is important. Elite offers that. Elijah is a wonderful and caring coach. He motivates the children to succeed and he is always available with advice!!! He is so nice and his hard work helped move my child up to the next level quickly!!!

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★ 5

AWESOME MY DAUGHTER HAS LEARNED SOOO MUCH. eLIJAH IS A great coach

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★ 5

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★ 5

My experience at Elite has been outstanding! The coaches KNOW what they are doing! My daughter enjoys coming here and is learning! Coaches and staff at Elite are very helpful and friendly. They make my daughter's and my time worthwhile! It has been a great experience! I recommend it to everyone:)

Source: Google

★ 5

Elite gymnastics has developed confidence in my daughter. She loves attending class each week. The coaches are supportive, energetic and knowledgeable. I would reccomend Elite gymnastics to any parent wanting to create a confident, strong indepedent child! Thanks Elite for being AWESOME!

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★ 5

Member for one month and a half and so far my girls love it and if the love it then so do I. Thank you coachs for your hard work.

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★ 5

I am an Employee at the gym and i highly recommend attending for future gymnasts! We have different classes for all ages and even for adults! Stop by anytime for a tour of our gym!

Source: Google