★ 4

Source: Google

★ 1

Beware, scam. I haven't been there in months and their biggest sales tactic is the accountability they offer, yet I haven't been reached out to once about why i haven't been there... Both the owners mentioned having kids my age and I hope they know that they will receive their karma for their wrongings either through themselves or their kids getting scammed.

Source: Google

★ 5

A++ Service. Isa is the best. She’s tough but you won’t regret it. Thanks for your help 😁

Source: Google

★ 1

BUYER BEWARE: Don't believe the "paid" Reviews I already informed Emily I would be leaving a review so in Scammer form I'm sure they will respond & pretend they do NOT know me. SN: I never utilized the gym or the app, meal plan NOTHING & Emily was like "Oh Well"
The SCAM is advertising on social media a free 6-week workout (to imply they are allowing you to try the gym out) But in All actuality it's a money grab. Mike (the owner) is cool but after I spoke to him & Emily, I left the SAME day called back & said "Never mind, I don't feel comfortable with paying $150/mo and I need my money back on my credit card". REMEMBER it was the same day &They basically gave me the run around even after I returned their key fob. David (who claimed to be a co-owner) stated I would get a refund but the day I returned the key fob they said David is NOT a co-owner as he stated to me on the phone AND he no longer works there. When I asked why he no longer work there Emily stated verbatim "because of reasons like this, giving customers misinformation" WOW! I have recordings & receipts. I HATE I GAVE THESE PEOPLE MY SOCIAL SECURITY NUMBER.

Source: Google

★ 1

Be careful they don't tell you about the 3rd party... 1800.00 total charges that after 3 payments. Scammer just in different form.

Source: Google

★ 5

Staff and Personal Trainers are fantastic! You gotta give these guys a try to reach ALL of your fitness goals!

Source: Google

★ 1

Gym equipment is outdated. Prices are overinflated for the quality of training. Personal trainer is not one on one. They train you with two other people. Group training is 10 people max and person training is 3 max. Easy to negotiate prices but make sure you are aware of what you’re getting.

Source: Google

★ 5

This gym has exceeded my expectations, especially Mike, the owner's dedication to health and fitness. Emily keeps me on track with daily reminders through the Hero app. Corey and Kierra are outstanding trainers who inspire me to push beyond limits. I look forward towards my daily sessions!

Source: Google

★ 1

Do not do the private trainer, it became very inconsistent where every month it was a new trainer.Now im stuck paying a loan.

Source: Google

★ 5

I started going to this gym to challenge myself. The staff here is incredible & very motivational. They work out a plan with you & explain everything to you very simple. The trainers also hold you accountable & check up on you frequently to make sure you're doing what you need to do. They're open 24hrs a day & have group classes throughout the week. I managed to lose 10% body fat & gain 5.5 lbs of muscle in just 6 weeks going here. Way better than other 7 day a week gyms out there.

Source: Google

★ 5

Hi my names Kristian and I just completed the 6 week challenge and crushed it with 6% body fat loss. I’m feeling the best i ever have and I can’t believe it went by so fast. The staff and facility were top tier I loved everyone and I was taken care of everywhere. I went I highly recommend this for anyone looking for a challange and want to change some things in your life.

Source: Google

★ 1

DONT TRUST MIKE TORRES OR ANYONE HERE I'm currently in the process of sueing this place. My mother joined but wanted to cancel less than 24 hrs later and they refused to cancel it because "they want to hold her accountable for her fitness" and now have charged for a loan for 7000 and expect it to be paid. The services aren't being used and a cancelation was requested but these scammers and frauds took the loan money without providing any services or having the proper paperwork signed . Whenever I called they said they don't do cancelations even though it's the LAW that you can cancel within 72 hrs and I should just pay it. DO YOURSELF A FAVOR AND STAY AWAY. *Will update with more photos and Info*

Source: Google

★ 5

staff was great, hit my goal in 6 weeks! the classes were great and the meal plan is tailored to your specific goals. i recommend for people trying to hit their goal.

Source: Google

★ 5

I just finished my six week Challenge and I hit my goal and lost over 25 lbs. I recommend everyone come a workout here ! Great supportive staff !

Source: Google

★ 5

This gym is phenomenal and my fitness family is amazing. All of the coaches keep us in tip top shape while holding us accountable to our personal fitness goals. I love their flexibility and their genuine care for us the clients. I'm encouraged to be healthy and strong while looking good at it.

Source: Google

★ 5

I just finished my 6 week challenge today, I lost 27 pounds. I feel amazing and really love the classes and the coaches are great, they really motivate you to push yourself.
I recommend to anyone serious about their fitness goals 10/10 LOVE.

Source: Google

★ 5

Source: Google

★ 5

Mike the owner is amazing! I love how he was very thoughtful and purposeful about how he set the gym up. It makes a workout so much more enjoyable when everything is set up for a top notch workout. What's even more awesome is that he is so down to earth and helpful.

Source: Google

★ 1

Be aware

Source: Google

★ 1

They get you by offering you 6 weeks free to get you in the door. Once you're there the avoid the 6 weeks free and sign you up for a membership. They tell you that for a curtain price you get the gym and a personal trainer. Their idea of a personal trainer is group exercises classes for 500.99 a mouth. Which isn't explained in the beginning. When asked about the one on one training they tell youit's another 400 on top of the 500. You can go to 24 Hour Fitness and get their highest package for 300 a year. Then I stopped going here months ago and they are still charging me and refuse to return my phone call. This is just another example of a business trying to get rich my lying and stealing from the community they open up in and clam to serve.

Source: Google

★ 1

Never have I experienced such inhumane treatment!!!!
Pray you never get in a car accident and aren't helpless in a wheelchair bc if you do they will NOT help you with pausing/temporarily suspending your account, then they try to make you feel as if they care or at fault!!! bottom line was
"We need a doctors note or pay what you owe"
Not understanding whatsoever!!!

Source: Google

★ 1

They are misleading.

Source: Google

★ 1

Extremely false advertising. $1,000 deposit on a free program is a joke. They persuade you to come to the gym for six weeks free training course. They say they’re going to help you with a meal plan and of course getting your body right. They brought me up for consultation after checking my body, weight, and height. They were asking a lot of questions I guess trying to get an understanding of where my mindset was and how training there would be beneficial. Then they proceeded to ask me for $1000 as a deposit on something that supposed to be free I could have been interested in training in the gym continuously if I would’ve seen the benefits of going to a gym like this. And all honesty asking somebody for $1000 after just telling them that it was going to be free during all of these conversations you had on the phone and text message interaction promised the a bag that they were getting ready to be able to get to you asked if you want pink or black, but got nothing , it seems like a scam to me.

Source: Google

★ 5

Best trainer at Hero! Kierre is an excellent trainer! I've lost 25lbs in the short amount of time I've been here just training with her!!

Source: Google

★ 5

Had an amazing experience with Kierra Jackson, she pushed me to do more weights and was patient with me when I couldn’t keep up. Definitely recommend her.

Source: Google

★ 5

Alicia is the best trainer hands down! Pushes me to do my very best and I’ve seen a difference in my body!

Source: Google

★ 5

Hero has been such a refreshing experience, especially working with Kierra. She always pushes you do give your all, and do your best.

Source: Google

★ 5

Alicia Sierra has been my personal trainer. One of her strengths is providing a program that never gets old. She changes things up, making the workouts interesting as well as challenging by using new and varied techniques along with different types of fitness equipment. Love the evening classes.

Source: Google

★ 5

Kierra is the best!!!! Very INTENSE but she pushes you straight to your goals! Go to her class you won’t regret it!

Source: Google

★ 5

If you looking to get shape …Kierra will get you right on with no problems and so much fun

Source: Google

★ 5

Kierra super trainer

Source: Google

★ 5

Love love Kierra!! We always get our workout done and have fun!!! 😍😍😍😍

Source: Google

★ 5

I've been coming here for 3 years, and I don't see myself going to a different place. It's the perfect gym for whatever your fitness needs and goals are. It has a great vibe, and the owners and personnel are very friendly.
Alicia is my personal trainer, helping me to achieve my goals with a great program. She's so talented and professional, not to mention that she is always smiling 😊

Source: Google

★ 5

After years of working out I burned out and lost all drive to do the work. Thats when I found Hero. Kierra is one of the best trainers I’ve ever worked with. She’s encouraging, she makes sure you’re using proper form, and her workouts are formulated to push you no-matter what your fitness level is. Thank you Kierra and Hero for helping me get back to my best self!

Source: Google

★ 5

Love Alicia she is amazing pays attention to all her attendees. 💜💜💖

Source: Google

★ 5

Amazing coach 💪@alicia

Source: Google

★ 5

Alicia has been a huge help since I joined hero !!!! She’s awesome!!!

Source: Google

★ 5

The 6 o’clock class with Alicia has been a good experience. She works with you and gives you other options if you have an injury. The music is a bit too loud but other than that everything is good.

Source: Google

★ 5

Amazing gym, Alicia is a great trainer, very knowledgeable and supportive . Feels great to better my fitness each and everyday with them

Source: Google

★ 5

Love Alicia’s group classes! 😊

Source: Google

★ 5

Alicia is a Great trainer love how she pushes us and strives us to keep going never fails to help us get a good workout in !

Source: Google

★ 5

Had an amazing Training Session with Personal Trainer Alicia!!

Source: Google

★ 5

At hero performance I met my trainer Alisia sierra she the best trainer that I know so far and the coolest person I ever met. She will push hard and make sure you reach your goal.

Source: Google

★ 5

I Want To Give Alicia Her Props!! She Maybe Tiny But She's A Powerhouse! I Attend Her Classes And She Always Sends Me Home Exhausted. Her Workouts Are Worth Doing And The Sacrifices U Make Are Worth The Payoff! Stay Awsome Alicia!

Source: Google

★ 5

Alicia is super reliable and punctual which that is a +++ for me. She is very encouraging about my training. I’m usually get to the gym tired and sleepy but Alicia always gets the best of me. Alicia is my personal trainer and helping me to achieve my goals with my workouts. I recommend her if you’re thinking of having a personal trainer. She’s fabulous!!

Source: Google

★ 5

Love the vibe of this gym and Alicia allows motivates me to keep pushing...

Source: Google

★ 5

Amazing gym and great experience
Alicia helps with pushing my limits

Source: Google

★ 5

Alicia is the best trainer! She pushes me all the time. And I’ve seen great results with her!

Source: Google

★ 5

They have helped me out so much. I'm off of blood pressure and cholesterol medication and the group classes with Alicia have been so helpful to my journey! Thanks to her and to HERO!

Source: Google

★ 5

Grandes resultados desde que comencé. La entrenadora Alicia es una gran entrenadora. Si quiere resultados ve a ella! Te ayudará desde comienzo a fin. 💪👌👍👍

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 1

My experience at Hero Performance Gym was disappointing, as their marketing tactics are deceptive. The Instagram ads promised free training with claims of limited spots, creating a false sense of urgency. However, upon visiting, they avoided discussing the advertised program unless I initiated the conversation. The discrepancy between the enticing ads and the lack of transparency during my visit left me feeling misled.

During my interaction, Emily engaged in circular discussions about the "application" process, purportedly aligning goals with the gym's objectives. However, the actual focus was on proposing a substantial sum for a 6-month program. While I recognize the investment aspect of achieving fitness goals, it contradicted the initial emphasis on the promoted free training in their advertisements. The disconnect between the advertised offer and the subsequent high-cost proposal raised concerns about transparency and consistency.

In addition to the misleading advertisement, Emily conveyed a perplexing requirement—requesting a $1,000 deposit. The condition was to achieve a specific goal within a few weeks, and the refund of the deposit hinged on meeting this target. This seemingly unreasonable demand further contributed to the overall sense of incredulity. The combination of these factors solidified my decision to distance myself from Hero Performance Gym, as the terms presented appeared impractical and ultimately dissuaded me from pursuing any further engagement with their services.

Despite the gym's apparent cleanliness and potential, the experience left me disillusioned. The misleading marketing strategy and the subsequent veering away from the initially promoted free training towards a costly program undermined the trust I had in the gym. Unfortunately, their lack of honesty ultimately deterred me from considering them as a potential member.

Source: Google

★ 1

The gym was very nice and very clean everyone is very friendly I saw a add on Instagram gave the gym a try but little did I know Emily did me dirty she signed me up for a 1,500$ loan. She scrolled on that tablet and told me there was no need for me to read because she is explaining everything to me and knows I’m ready and believes in me. As a young learning adult I was too confident. She assured me it was only a membership there for all I had to do was sign and it would be 73$ a month soon I found out I should have read because I am stuck paying this off now. It saddens me that they would take advantage of a 18yr old like this and yes it’s my fault for not reading but I was just ready to get in the gym and they make it seem like they are there to help you and not just for your money i have not returned since i found out it was a loan because I just don’t understand y I was done this way but lesson learned read before u sign.

Source: Google

★ 1

Extremely predatory. They lured me in with deceptive marketing tactics and degraded me to make me feel like I needed to buck up and pay anyway. Then when I said I couldn't afford it right now and the timing wasn't good but I'd come back they said that's okay take this interest free loan and just pay it off it won't grow at all don't worry. It in fact tripled and now I'm on the hook for nearly $3000 dollars, received nothing from them that I wasn't already getting from a $30/mo 24 hour fitness membership and the classes, so called "24 hour support" and nutrition tips are less helpful than what I've since received from a free mobile app(which is to say is barely anything at all as the mobile app is doing next to nothing for me). In summation, do not let these people disrespect and then rob you. Keep your money and your dignity, there are far better places with your actual well being in mind.

Source: Google

★ 1

Went in based on an advertised six week free training program, but instead got locked into a 6-month $3,000 program with no ability to refund or cancel after 3 days. The owner David refuses to do the right thing.

Source: Google

★ 5

I did the six week challenge and it was amazing!! I lost 28 lbs!!

Source: Google

★ 5

This place is amazing! Accountability coach Emily is amazing! She worked with me 100% of my journey. All my questions were answered and she always welcomed me. It felt like a home away from home. Kierra and Alicia the trainers I worked with are also on top of their game. They each have their unique way of training and get the job done. They helped me along the way and have shown and helped me transform my body! They never disappoint! I recommend anyone who is serious about making the life change and ready to see real results. It’s not easy but if you put the work in and follow the recommendations you will see the desired results and then some!

Source: Google

★ 5

Started my journey here 2 months ago, and I can honestly say it was the best decision to choose this gym over others to start back getting into weight training. It had previously been 5 years since I've actively trained 6 days a week. Korey has been a God Send, giving me amazing workouts to complete outside of personal/group sessions, Emily is easy to access for supplements and other questions, and the folks that work out here on a daily basis are extremely supportive. Without the communication and motivation Korey gives me, I'd 100% not see the muscle mass growth I have in such a short time. Choose this gym to build an amazing foundation for all future Gains!

Source: Google

★ 5

Source: Google

★ 5

Great gym, 24 hour access.. not crazy crowded so I can always just workout.

Source: Google

★ 5

I highly recommend korey who is by far the best trainer I've ever worked with. I've gotten great results with him for several different reasons. During my training, he is laser focused on me and doesn't let anyone or anything distract him. This is something I can really appreciate as I've had the opposite from previous trainers who tended to be easily distracted. He's extremely knowledgeable and shows incredible patience while explaining each exercise and how it targets particular muscles. If needed, he will explain in detail what I should be doing and has no problem breaking it down for me more than once so that I fully understand what each and every exercise which is very important to me. Also while working out, he really pushes me to my limits. Even when I think I have nothing left in the tank, he gives me lots of encouragement to keep me going. Overall, I think he's the best trainer I've ever worked with and I wouldn't think twice about recommending him to anyone who is as serious about a real fitness transformation like myself.

Source: Google

★ 1

I personally didn't care for the bait and switch they offered via an ad. It said to sign up for free training, and believe me, my eyes were wide open going in. The young lady was very kind and professional. However, my "free" training had a catch. After I expressed my goals, she (like any good salesman) pushed the 1 on 1 training for 6 months, the low price of $6k up front! When I told her I don't mind groups and would like the free service I am supposed to have received, she dropped the bomb. This place wants $1k as a "deposit" and I can only get it back IF I lose 6% body fat, and not only that, she needed an answer TODAY. My spouse works nights and sleeps during the day. I wasn't going to wake him for that. When he woke up, he said they shouldn't force potential customers to make high-pressure decisions like that. Even though we have the funds for me to join, it didn't set too well with me so we decided this was not the right place for us. ☹️

Source: Google

★ 1

(Do not signup here) They lied about multiple things during the sign up process and changed what was actually included in the membership after I paid. Then they stated i couldn’t get a refund moments after signing up

No where on the signup papers does it say there are no refunds for memberships.

Source: Google

★ 5

Korey is the best personal trainer that I have ever had. He listens to my goals and helped to adjust my meal plan to where I can still enjoy the food that I love. He is highly motivated and makes it easy for me to want to do heavier weights or more reps.

Source: Google

★ 5

Korrey is the best coach!!! He not only encourages you to do your best. But because of his passion for fitness is a walking physical inspiration.

Source: Google

★ 5

Kierra is a amazing coach and I love hero performance great place to begin your fitness journey!!

Source: Google

★ 5

Kierra is the truth!! I've been through many trainers, but she definitely sets the standard. Go see her! You won't be disappointed. Thank me later.

Source: Google

★ 5

Coach Jackson is the best. Very supportive & hardworking. Great experience overall. 10/10 recommended

Source: Google

★ 5

I totally recommend!! Make sure first and foremost that you guy’s specifically ask for Kierra Jackson! She is amazing and she push you towards each goal and makes sure that you don’t leave until each goal is met!!!!

Source: Google

★ 5

Hero Performane is a really great place to get started on your fitness or weight loss journey if you're a beginner. I thought I was going to be uncomfortable doing the group classes but now I actually prefer it because it really helps working out with other people who are kinda in the same boat with you and trainer Kierra is the truth. I take her noon class which is the perfect time because it's during my lunch break. She goes at the perfect pace so that it's not overwhelming, but she pushes you and keeps you motivated to get through each exercise. She won't let you slack off with bad form either, which I appreciate. I love her selection of music to keep you pumped and she has a wealth of knowledge on how to get the most out of your workout FOR YOU. If you want an effective workout, come to Hero Performance and train with Kierra!

Source: Google

★ 5

Kierra is very professional and always uplifts you to give your finest!

Source: Google

★ 5

Kierra is a beast 💪🏼 awesome work out love when she says don’t look at me look at yourself … just love her vibe ⚡️

Source: Google

★ 5

The best bootcamp ever with Kierra!!

Source: Google

★ 5

This 5 am class is amazing! Kierra is the best! She is a great group trainer and personal trainer!

Source: Google

★ 5

Kierra is awesome. She pushes you to your max while encouraging.

Source: Google

★ 5

Great 5 AM class with Kierra!

Source: Google

★ 5

Hero isn’t Hero to me without Korey Malone. Korey has been a trainer for my wife and myself for over 2 years now. He has not only helped us with our fitness goals but has also taught us a lot about nutrition and kept us motivated and positive throughout our journey. Korey makes everyone around him comfortable and upbeat with his great attitude and encouraging nature. The best trainer that I have had BY FAR.

Source: Google

★ 5

Currently looking for a new gym. Had the pleasure of speaking with John Zamarripa who convinced me why I should join Hero Performance.

Source: Google

★ 5

Kierra was & is absolutely amazing. She's understanding, fun and determined to get you where you need and wanna be.. Love Her

Source: Google

★ 5

I've been a Hero memeber for over a year. Love the group classes and their personal fitness program, also the staff is very kind and guides you on your personal fitness goals. Shout out to my coach Korey Malone!!!. He is the best; I highly recommend him as a personal trainer. His energy and drive are very contagious and motivate you to go beyond your limits.
Come to check it out or just call and ask about one of Korey’s group classes. You’ll love him from the first session, and he’ll make sure you enjoy every workout.

Source: Google

★ 5

Kierra was amazing really worked me out today and look forward to more classes!

Source: Google

★ 5

Kierra did a great job

Source: Google

★ 5

I’m real big on energy, cleanliness and good ole conversation. We let me say Kierra J has big big energy that will always reference me back to this amazing spot. Thanks lady bug!!

Source: Google

★ 5

Love this location, the cleanliness, atmosphere and especially coach Kierra. She makes workouts really fun and interactive and actually makes sure I’m on track to hitting my fitness goals and marking new ones. Love it here.

Source: Google

★ 5

Korey is actually and genuinely the best trainer I have ever had. I’ve had about 3 other trainers and none of them have given me results the way Korey has. He is energetic, pushes you, and targets whatever YOU want to target. He never has a boring day, all the workouts always feel fresh and the perfect amount of intensity . I’ve never walked away from a session with Korey without learning something new. He focuses on correct form and is not afraid to make you the best version of yourself! If you get a trainer trust me, money is actually well spent on Korey!

Source: Google

★ 5

Big ups to my group coach Kierra! She is getting me together AND I'm having fun doing it. Next step is a few personal sessions

Source: Google

★ 5

One month ago I started exercising with Alicia as my trainer. Not having exercised for a long time I was apprehensive but when I met and got to know Alicia I knew that she was the perfect coach for me. She is professional yet kind, patient and very understanding.
Her encouragement has given me the confidence that I needed to start this program.
After one short month I am extremely pleased with my progress 🙌🏼

Source: Google

★ 5

I had an amazing experience with Kierra Jackson as my personal trainer! She's incredibly knowledgeable, motivating, and attentive to my fitness goals. Her customized workouts and nutrition advice have helped me achieve results I never thought possible. I highly recommend her if you're looking for a dedicated and supportive trainer. Five stars! ⭐⭐⭐⭐⭐

Source: Google

★ 5

I started off slow but Coach Jackson pushed me to my best ! Thank you Coach Jackson!

Source: Google

★ 5

Kierra is amazing! Currently she’s doing the 21 day challenge which is a good trial run to get the feel of how it’ll be training with her! She’s super sweet & supportive and will make you motivated & confident from day in and to day out!

Source: Google

★ 5

I’ve been working out with Kierra at Hero Performance for the past week and I am already noticing results!!!! She has an awesome personality and makes working out fun but extremely productive!! Can’t wait to see my improvement after this month!

Source: Google

★ 5

Kierra is my personal trainer. She is awesome and I have saw a great transformation in just a few short weeks training with her. This gym has an overall great atmosphere and is very clean and well kept. If you choose this as your gym home you won’t be disappointed

Source: Google

★ 5

I am absolutely loving my experience here! Kierra is amazing!! Very talented and full of knowledge, she definitely knows what she’s doing and I can’t wait to continue to thrive here.

Source: Google

★ 5

I trained with Alicia Sierra
She is amazing!! Definitely recommend training with her!

Source: Google

★ 5

I trained with Korey Malone for about 2 years and he helped me reach my fitness goals! He genuinely wants to see you succeed, always has fun but challenging workouts, and is very knowledgeable. If you’re looking for a trainer he’s the best out there. Hero Performance is a great place overall and feels like another home to me !

Source: Google

★ 5

Loved it here. Kierra is amazing! 10/10 recommend!

Source: Google

★ 5

i came at 200 pounds and my tranier kierra , helped me lose over 10 pounds ! Her motivation was awesome and she pushed me like no other !

Source: Google

★ 5

Korey is a beast when it comes to holding us accountable for our goals! His classes are definitely a 10/10 experience. Looking to get in shape start today! 😊

Source: Google

★ 5

Great service. Great people. Hero is an amazing gym that feels like a community. Recommend this gym to anyone who needs extra support and a good environment. Alicia is an amazing trainer who will answer any questions and is always just a call away when you need help.

Source: Google

★ 5

I have Alicia as my PT and I am so glad I made the decision to invest in myself and chose to better myself at HERO Performance. thank you to the amazing staff as well.

Source: Google

★ 5

this is honestly one of the best gym experience's ive had from employees to members! the trainers here push you for the best results Kierra’s classes have been amazing! 10 outta 10 highly recommend!

Source: Google

★ 5

Amazing gym with a good vibe. Everyone always is supportive and the trainers are always there to help. Alicia is very friendly and I'm comfortable talking to her and getting advice from her. thank you hero!

Source: Google

★ 5

get with Alicia if you want results that are going to last ! hero performance is great!!

Source: Google

★ 5

got awesome results. highly recommend Alicia for group classes! she will push you.

Source: Google

★ 5

Was very unmotivated to work out but Kierra helped me get fit and my groove back in 6 weeks with the workout plan she was a great help and pushed me even when i didn’t want to!!

Source: Google

★ 5

Kierra Jackson is a great trainer!! I love working out with her!!

Source: Google

★ 5

I highly recommend training with coach kierra Jackson! she is the best trainer I’ve ever had, she pushes me to my fullest potential and she genuinely believes in body and mind transformation! train with the best, you won’t regret it!

Source: Google

★ 5

Kierra works so hard and is patient when it comes to your needs ! She is the best trainer i know.

Source: Google

★ 5

I love hero performance and everything your gym stands for ive been coach by coach kierra I have lost over 9 pounds in a month and I'm loving my results.she has great energy and she is very consistent about staying on top of me to come to hero performance when she hasn't seen me in a while so I can become my best physical me. Which is great for me means she actually listen and cares about my body concerns that we have talked about.I like that cause I lose focus but she dosent!! I keep up with everything she does on social media and I love your gym and that you have a great trainer who actually cares about the clients!!!

Source: Google

★ 5

Thanks to Alicia's diet and training program I have lost over 130 lbs of fat and I have never felt this healthy and fit in my life.

Source: Google

★ 5

I liked it a lot i trained with one of the best trainers (ALICIA) and I learned a lot of thing I lost a lot of weight and gain for muscle thank to the bat trainer alicia

Source: Google

★ 5

Love love love this place! The environment is amazing. Definitely recommend Alicia to be your personal trainer! She can and will get you right!

Source: Google

★ 5

Kierra is an awesome trainer..very understanding and very patient…good with conversation….such a sweet out going person…I highly recommend..

Source: Google

★ 5

Hero Performance is the best gym so far. They really push you to do be healthier mentally and physically. All of the trainers are amazing. I had classes with Alicia, she’s amazing. Alicia encouraged me to do better, make me feel better about my self and make better eating choices. I encourage you to give it a shot. 😁

Source: Google

★ 5

My experience at hero performance has been extremely positive, friendly, and super comfortable! Trainer Mrs. Alicia has been very supportive, very motivated, and she’s an amazing coach strives to help her clients and definitely pushes you to feel, look and become better and stronger not just physically but mentally! Such an outgoing personality!

Source: Google

★ 5

Kierra J is a great trainer and is very dedicated to her job ! She doesn’t let you quit and she always motivates you to get better everyday. Highly recommend going to her !

Source: Google

★ 5

Kierra is an awesome trainer. She goes above and beyond to give a understanding, and is patient, and very outgoing. Very energetic spirit and awesome personality

Source: Google

★ 5

kierra is the bestt trainer , i love how she works and operates things .

Source: Google

★ 5

Kierra Jackson is hands down one of the best trainers I encountered, she creates an enjoyable and learning environment and continues to strive in her work. She always makes me feel welcomed and keeps telling me to go harder when I don’t feel like I can. I highly recommended to take her classes.

Source: Google

★ 5

I loved my experience with Kierra Jackson, I will definitely be returning !

Source: Google

★ 5

Best gym in town, great trainers, theyre gonna get u in the best shape of your life, u need some training holla at alicia, she’ll take care of ya

Source: Google

★ 5

Had a great experience, the instructors are so kind, motivating, and supportive. Alicia has helped motivate me to continue achieving my goal. Thank you Alicia!!

Source: Google

★ 5

Hero is an amazing gym! I’ve participated in their 21 day challenge and got access to the group classes, and my favorite by a landslide was Alicia’s 5am class. She is very passionate about everything she does and actually cares for everyone in her group classes as she would a PT client. Highly recommend her and the gym!

Source: Google

★ 5

Hero has definitely made such a positive impact on my life! I’m happier and healthier! I did the group classes with an Alicia for a few months and after so much of her time and her guidance, I’m able to work out on my own fully comfortable. I love the gym and the environment and would recommend it to anyone who is looking for a forever gym!

Source: Google

★ 5

Kierra is the most enthusiastic trainer in hero performance!

Source: Google

★ 5

Kierra Jackson is an amazing coach and pushes my limits to get better. Great motivator and doesn’t allow me to take it easy. If you’re looking at gaining muscle and push yourself, highly recommend!

Source: Google

★ 5

Kierra’s class is the most challenging and the most fun.

Source: Google

★ 5

Keira is the best her energy keeps people wanting to go harder!!!!!

Source: Google

★ 5

I have been doing the body transformation class and Kierra is absolutely amazing… she pushes you to do your best and meet your goal.

Source: Google

★ 5

Ms. Kierra is a great coach I love my 12pm group class with her ❤️

Source: Google

★ 5

Kierra is the best 🥰

Source: Google

★ 5

I've been training with Alicia for a few months and she's been amazing. Would highly recommend her to anyone looking for RESULTS!

Source: Google

★ 5

Since I called for information a lil over a month ago…too walking through the door I was greeted with the most welcoming smiles and a tour de f the GYM.

Michael one of the owns connected me with an amazing trainer Alicia, since day one her energy and encouragement and positive attitude has helped me through my difficult journey.
After a month of training with her I’ve lost 15lb and she pushes me to want to do better for myself!

Source: Google

★ 5

I had a great experience, great customer service thank you John zamarripa for all your help.

Source: Google

★ 5

Check out Hero Performance, and ask for Alicia, the best boxing trainer, in Htown!🤘

Source: Google

★ 5

Alicia is an awesome trainer !

Source: Google

★ 5

Alicia is one of them best Personal Trainers I have ever had. Pushes you to the max and makes sure you aren’t cheating a single rep and she is very professional.

Source: Google

★ 5

I was very pleased with Alicia the trainer there she answer all my questions and was very helpful in explaining to me what is the best work out for me .

Source: Google

★ 5

Excellent experience so far! I’ve been coming here for about a month and the environment is great and the staff is super friendly. There is a variety of machines and they’ve also added new equipment. The 24/7 accessibility is super convenient and there is never a wait for machines. They have classes from 6 pm -7 pm on the weekdays and they don’t take up much workout space for those that are working out independently. Definitely recommend!!

Source: Google

★ 5

I was super nervous at first because I had never worked out consistently or even had a meal plan. At Hero Performance Coach Em helped me along the way. With her workout plan and Coach Kierra as my trainer I was able to win not only the 6-Week Personal Challenge but the 20 Day Challenge as well ! Overall I feel AMAZING, I was able to lose over 4% of body fat AND drop 8pounds !!! I’m forever grateful for the team and Hero Performance & I HIGHLY RECOMMEND!

Source: Google

★ 3

The way they get people into this gym is misleading. They advertise a free 6 week challenge. Once you get there and go through an onboarding process, you find out that you have to pay to get into the challenge, but get refunded if you beat the goal you set. We didn't appreciate the switcharoo, but decided to do it because having money on the line was motivating. I completed the 6 week challenge and reached my goal, which was to lose 6% body fat, so I did get refunded.

They required me to film a short video and leave a 5 star review to get my refund. I get why they want the publicity, but I didn't get any notice about filming the video and requiring a 5 star review is against Google policy because it undermines an honest review system.

PROS: The group classes were definitely my favorite part. They are great for strength training beginners because you get tutorials and coaching. The best coaches are Braden and Kierra to keep you motivated and pushing yourself. Braden does a great job switching up the workouts to keep it fun. Kierra won't let you slack. She makes sure you're making progress in weights and cardio. The team was very understanding and allowed us to restart our challenge when we had a medical emergency the first week after the original challenge started.

CONS: The shady marketing tactics are unethical. The gym environment is not super clean. The program pricing is high for moderate quality services and benefits. The medical emergency we had was that my husband developed rhabdo from pushing himself beyond his fitness level. If he hadn't gone to the ER when he did, he could have had permanent kidney damage. I feel like the gym should caution beginners to avoid things like this. They advocate for everyday strength training, but your muscles need time in-between to benefit from the breakdown and growth. Please be careful!

Source: Google

★ 5

I did a 6 week challenge at the NW Loop location. Challenges are free in the sense that you are refunded if you win.
Downsides: My goal was to gain 6 pounds. This is the baseline they go with for those wanting to put on weight and it isn’t feasible. The day of my weigh-out, I had to torturously stuff myself with food and water to make the weight, since money was at stake. I suggest for a weight gain challenge, weigh in on an empty stomach and weigh out on a full stomach to give yourself the best chance.
They ask that you work out at their gym, but it was a long drive for me, so I worked out on my own. The workouts posted on the app are extremely demanding and consist of HIIT workouts which may not be suitable for all, especially for those wanting to gain weight. I would recommend using the workout plan as a guide to understand which bodily areas to target rather than blindly following.
Upsides: the meal plan opened my eyes to how much I should really be eating in a day and it’s knowledge I can use for the rest of my life.

Source: Google

★ 5

Really enjoyed the classes. My favorite trainer was Kierra! Have lost 12lbs so far in six weeks

Source: Google

★ 5

Awesome team! More like fam. Hold you accountable to your goals and are with you every step of the way!

Source: Google

★ 1

Do not go to this gym! Their staff is rude and do not care for any of your concerns and are not really there to help you reach your goals! they only want your money and to waste your time. i recently moved to the new EOS gym in houston and will continue my journey on my own rather than wasting my time and money with a group of selfish people

Source: Google

★ 1

I would rather be at planet fitness than have my money and time wasted by horrible customer service and made feel shameful for wanting to reach a new goal. The owner Mr. David would dismiss my health and gym concerns throughout my six week trial!

Source: Google

★ 1

Source: Google

★ 5

Had a great experience in gym, love the environment and vibe of all the people that work there. Never had such a great supportive system like I did here, hence why I was able to reach my goal and go beyond.

Source: Google

★ 5

I lost over 11lbs at this gym with a great nutrition plan and with the group workout sessions !!! The gym trainers are amazing and help each person individually. There’s no judgement from the trainers , all they want is progress from every individual !!!

Source: Google

★ 5

I had a great experience here. I highly recommend to train with Korey! Awesome, awesome coach- motivates you and if you’re doing the workouts wrong, he’ll lyk for sure and correct you till you get them right!! Bight highly recommend Korey!

Source: Google

★ 1

They don’t tell you personal trainers train you 3-4 people at the same time, until you paid and start to going there, I don’t recommend this place for no body! Mike he is owner of the place and don’t trust him!

Source: Google

★ 5

I enjoyed my experience at this gymnasium. All of the staff, trainers, meal plans were great. I lost some weight and internal fat for the challenge but I didn’t win. I would recommend attending. Korey and Braden at the truth when it comes to their classes.

Source: Google

★ 4

Great trainers! Super helpful. Staff is polite! Enjoyed my experience and helped me continue with my fitness challenge.

Source: Google

★ 1

I signed up for service here and due to work obligations I needed to cancel. Less than 24hrs of siging up I returned the key phob and informed the rep I had to leave for work and could not move forward with the program. After weeks on failed contact the membership coordinator finally reached out to me and informed me I would get a refund for the charges. However, that did not happen and I was charged twice after that. To stop charges I had to cancel my card. I have sent several emails and left several messages and No one has reached out to me.

Source: Google

★ 5

Completed the 6 week challenge and completed my goal of gain over 10 lbs. Through nutrition guide, and workout plan. Recommend if you can dedicate to a program/gym

Source: Google

★ 5

Alicia is great! A lot of great exercises in her classes and she pushes you without putting you at risk of getting hurt. Definitely recommend!

Source: Google

★ 1

Hey guys do not let this place fool you. Their so called free 42 day challenge is not free. They’re only using the add to draw you in and charge you $1500 or more for training that you can do on YouTube. Trust me it’s not worth it. They’re just a bunch of salesmen trying to get you to spend money on something and not fully deliver what they promise. Literally any other gym is better for you pockets. Plus their equipment isn’t all that great. I REPEAT. SAVE YOUR MONEY AND GO SOMEWHERE ELSE. Don’t let them prey on you.

Source: Google

★ 3

The staff is amazing I’ll say that! However, NOTHING IS FREE.
The 6 week deal? Isn’t free.
The program is $1,500 & another program that they will try to sell you will be $4,999 (for 6 months) . The reason why they say it’s free is because they want you to get approved via credit to have a lender pay for your fees. They do express that it’s a “soft pull” however that’s a risk I’m not willing to take. The information given was very informative however the only monthly payment available is $60/month or $600 yearly. Hope this will help inform some people on the prices that wasn’t expressed.

Source: Google

★ 1

I signed up for personal one-on-one training where I had very specific needs but ended up getting thrown into groups doing super basic stuff I could’ve learned on YouTube. Not to mention I had to go through several different trainers because a lot of them quit and they didn’t hire anyone new so the groups got larger and larger. Whatever this place has to offer you can do on your own. Do not recommend.

Source: Google

★ 5

I finished the 6 week challenge at this gym and completely flipped my life around health wise. I fulfilled my goal of gaining 13 pounds in six weeks and feel much more strong and confident. Would recommend their protein powder as well 👍

Source: Google

★ 1

Scam

Source: Google

★ 1

I went in for the free 42 day challenge and came out with getting charged $1,997.99. I'm trying to dispute it on my card because I've tried calling, going into the gym, and texting to cancel the day I signed up for the "free" challenge. They won't let me cancel or get the refund. I've called and left messages for Mike to call me back and months later still haven't heard anything. Still sending proof to my bank I tried canceling and I haven't received any services from them. Very unprofessional.

Source: Google

★ 5

The gym staff are friendly, and encouraging. They have group class workouts that really help me stay active without thinking of an exercise plan, and are opened 24/7. I did a trial workout, and got good info on meal preparation. Thanks team.

Source: Google

★ 5

I enjoyed the place and the environment. I learned alot in my short time here and would recommend to others. Also, ROLAND IS THE BEST! One down side though, I was also enticed by the "free trial" that was advertised on Facebook which was not free. I'm not going to talk down on the place because they have great trainers but nothing in life is free. You will pay but you will see results. I wish I could have stayed but I didn't have the means to do so. I wish them all the best!

Source: Google

★ 1

this gym is a scam you go in for a free but its not free. I signed a 3 month contract to get trained and went to tell a friend about it and he'd been to this gym before for the free month and its a scam they don't even train you that well I decided to change my mind I never even worked out with them yet, never had a first session or even lifted a weight. I go into cancel the contract and they refused to let me out apparently you are supposed to mail in a letter with in the first three days of signing the contract the trainer that signed me up never stated that to me even though I told him I was going out of town for four days after signing the contract. he even told me when signing me up that I could cancel at anytime and that if I didn't loose enough weight to meet my goals neither of which he will be honoring. I stated my disappointment with the contract using no profanity or threatening language and he threatened to call the police on me if I didn't leave the gym. DON'T SIGN UP WITH THIS GYM IT IS A SCAM I only wish I read these reviews before signing up to a gym that I have to pay for that I'm not allowed to workout at.

Source: Google

★ 5

Hi. Love this gym. Love the group classes signed up six weeks ago. I feel better and show better muscle tone. I love the group classes and feel stronger. I would highly recommend coming to this gym.

Source: Google

★ 5

I participated in Hero Performance's 21 day challenge for the New Year and won. All thanks to my trainer Luis for keeping me focus and motivated. I really enjoy this gym it has everything needed to achieve my goals

Source: Google

★ 5

I’ll try make this short and simple. If you want real results and are willing to put in the work. This is the place to be. They go above and beyond To personalize trainings and meal plans for you to make sure you achieve any and every physical goal you could possibly imagine. This is my new family!!! 💪🏽 1!2!3! HEROO!!!!!

Source: Google

★ 5

I completed the 9am Body Transformation Class where Braden was the Trainer. Great workout! 🤸🏽‍♀️

Source: Google

★ 5

Definitely recommend this gym. My personal trainer Chaz has been nothing but exceptional. For a long time I've been training by myself but was not achieving my desired goals to get ripped. I've been working out with Chaz for the past month or so and what a difference! He has customized a workout program and meal plan for me and I'm definitely on track to get my 8-pack back.

Source: Google

★ 5

I love hero performance. I start my days out early with my personal trainer Salomon. He pushes me passed my limit so I can be the best. He will 100% guide you through everything you need to know. If you’re looking to transform physically and mentally, Salomon is your guy.

Source: Google

★ 5

The 6 week challenge did not only help me feel better but mentally I feel unstoppable. The trainers make me feel motivated to not only come in to the gym everyday but also keep me accountable for what I have not done.

Source: Google

★ 5

So let me start by saying this, I am the biggest procrasternater EVER. I'm not consistant at all no mater what project or goal im working on. So im not easily motivated when it comes to working out. My trainer Solomon is AWESOME. He pushes me, he motivates me, he encourages me, and communicates with me almost on a daily basis to make sure I'm eating right. And the list goes on. If you are someone who is trying to lose weight and you're like me, one that hates working out. I would definitely recommend Solomon as a trainer. KUDOS to my trainer Soloman. 👏🏽 👏🏽👏🏽👏🏽

Source: Google

★ 5

I enjoy going to Braden’s Rice workouts, He’s very organized and really takes his time to not waste time on our limited workouts! He pushes you and challenges you!

Source: Google

★ 1

I signed up for a FREE transformation program that was advertised on IG. They had no intention of honoring the free program. The free offer is only to get you into the building to offer services for thousands of dollars. I signed up initially for a program but changed my mind about using the gym because of the expense. I relayed these concerns to the owner who refused to refund my initial payment. They even lied and said that I attended a group session as a rebuttal to my refund claim when I never returned to the gym after the initial consultation. Dirty and predatory practices.

Source: Google

★ 5

I joined the group work outs with Braden and Luis. The circuits are great and challenging which is the sweat I was looking for. I leave with my shirt soaked of sweat. Look forward to more classes.

Source: Google

★ 5

I had the pleasure of working with Chaz for a few sessions. He’s very consistent, on time, and he knows his stuff. Hero Performance along with Chaz is an easy 5 star grade. Looking forward to future sessions!

Source: Google

★ 5

Great gym, great people. Get with Chaz G. He will turn your fitness goals into a reality. From his knowledge of the body and how it applies to each individual, to his motivating attitude throughout your workout, you will see results and feel good doing it. Chaz is one of the best personal trainers I’ve had the pleasure of working with in this city - and on top of all that, he’s a great dude. Thanks Hero for a top notch product!

Source: Google

★ 5

Hero performance is the best gym in Houston! There’s no January rush & the people in the gym treat each other like family! Never feel uncomfortable or anything compared to commercial gyms. Love my trainer Alicia! She always pushes me to give it my all and is always a call or text away! Love HERO & definitely recommend to anyone looking for a new gym!

Source: Google

★ 5

My favorite thing about hero performance is my trainer chaz. We were friends before, but have grown closer as I started training with him. He misses his clients when we are out on vacation or sick. Lol he holds you accountable to sticking to your diet and working out. I have been loving the results I’ve seen since working with him.

Source: Google

★ 5

Training with Emily is incredible. As a runner, I was completely new to weight training and I’ve learned so much (and GROWN so much)! She pushes you, keeps it fun, and makes you strong. ☺️

Source: Google

★ 5

Best gym! Training with Emily Beck has been wonderful!!! Making great progress over the past year!!! Emily is great with accountability, I really enjoy working out with her!

Source: Google

★ 5

Literally been here a month and a half and im already seeing results!!

My trainer Emily is freakin awesome. 💙

Source: Google

★ 5

If you’re looking for an elevated experience, ask for Chaz! His passion & knowledge is unmatched.

Source: Google

★ 1

A complete scam, they take your money with no intention of honoring their commitments. Managers throw your concerns to the wind, the lack of empathy is criminal.

Source: Google

★ 5

Training staff is the best part of the gym. Especially my trainer Chaz. Really helps keep you motivated!

Source: Google

★ 5

Braden and Emily are the best trainers I’ve found in Houston! In my first few weeks I went from 16% body fat to 12% and I’m loving how I look because of them.

Source: Google

★ 5

Ask for Chaz G He is great trainer! Keep up the good work!

Source: Google

★ 5

Ask for Chaz G. Great personal trainer

Source: Google

★ 5

If I could give Hero Performance a 10 star rating I would!! The atmosphere is incredible! I had a chance to work with one of their personal trainers, Chaz Galloway! Their memberships are great and they make working out fun!! Thanks Hero Performance!

Source: Google

★ 5

I couldn't have had a better experience at Hero! From the clean facilities and great equipment alone I was blown away. What really tied it all together for me was working with one of your personal trainers, Chaz. His knowledge of and drive for fitness and health are truly something special. Thanks Chaz & Hero!

Source: Google

★ 5

Alicia is a exceptional trainer. I value a trainer that focuses on technique but also pushes to you to go beyond your limits.

Source: Google

★ 5

My trainer Alicia be kicking my butt but, she be killing it tho great trainer!!! Nice clean place to workout and good energy! Definitely recommend her to anyone looking for a personal trainer! Love the gym. Thank you Alicia and HERO!

Source: Google

★ 5

I strongly encourage anyone who is ready to get fit for the New Year to check out Hero Performance and work with PT Chaz! Both gym and trainer are very flexible and super easy to work with!

Source: Google

★ 5

I ended up joining this gym wanting one program but after the intake process, I was a better fit for another program. I’ve had Chaz since day 1, 4 months ago and I couldn’t have asked for a better trainer. I’ve never stepped foot in a gym before, but Chaz has made the environment welcoming and not as intimidating as you would think a gym might be. HERO is definitely like a community gym. He’s patient, super chill, is straight forward, knows when to push, knows when to encourage, and knows when you probably need to take a break. All around great guy and represents the gym well. You can’t go wrong with him as your trainer!

Source: Google

★ 5

Ask for Chaz!

Source: Google

★ 5

Salomon is an awesome trainer!

Source: Google

★ 5

Hero Performance is a great gym. My favorite part of going to the gym is my trainer, Chaz. He makes every workout more enjoyable and keeps me on track. He checks up on me throughout the week to ensure I am following through with my meal plan and feeling good. He will push you, but the reward is seeing yourself get better and noticing the positive changes happening to your body.

Source: Google