★ 1

No one pick up the phone. Have been trying to get contact with them for over a week.

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★ 5

This is the best location the staff is always friendly and personable !! I can’t live without the sauna time and benefits of infrared ❤️

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★ 5

I love this place!! I tried my first class and it was exactly what I was looking for. I get a good sweat while I workout. The staff is wonderful too. Especially Tia, very kind and helpful. When ever I go in she is always happy to help. Thanks!

Source: Google

★ 5

Super impressed with my experience here. I felt welcomed from the start, and special shoutout to Tia who was amazing and super helpful throughout!

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★ 5

I had the pleasure of visiting recently, and I just had to take a moment to recognize Tia for her outstanding service. From the moment I walked in, she greeted me with a warm smile and made me feel instantly welcomed.

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★ 5

Breanna & Tia are awesome and very professional. Respectful and get things done!!

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★ 5

The customer service was great, especially Tia. She helped me navigate the gym and she
answered all of my questions. She was super nice and definitely made me want to come back!

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★ 5

Love this location!! All the ladies in the front desk are always so nice and welcoming!! 💗

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★ 5

I was visiting from Houston and stopped by the HOTWORX in Austin (Lakeline location). Let me tell you—I fell in love with this place! The studio was spotless, and the atmosphere was so welcoming. Tia, the associate who greeted me, was incredibly kind. She welcomed me right when I walked in and even asked how my workday was going—such a thoughtful touch. I truly wish we had a location like this in Houston. If I could give this place 10 stars, I absolutely would!

Source: Google

★ 5

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★ 5

Love this place! The staffs are wonderful. Tia is really friendly and provides good suggestions for my injury recovery.

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★ 5

The staff here is so amazing, especially Breanna and Tia. I love the member events that they put together. I am so happy to have a membership.

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★ 5

HOTWORX has been my go-to workout for years now! This location has great class availability and is very well taken care of. The staff have always been friendly and helpful, especially Tia and Breanna!

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★ 5

Been a member for over a year. It’s been great. Cant imagine life without it.

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★ 5

Came in for my free class and instantly signed up for my membership! It’s been a few months and I love it. Super flexible you can come whenever you’d like!

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★ 5

I love this location! It’s clean and the management is great! Tia and Breanna are always such a warm welcome and always willing to provide guidance and support when needed! Hotworx has been a lifesaver in my health journey!!

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★ 5

This place is awesome. Trainer Tia gave me a tour of the facility and even gave me some work out tips. Trainer Tia was very nice and helpful.

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★ 5

My experience at Hotworx has been amazing. Everyone is always super friendly especially Tia. She always answers my questions and I enjoy speaking to someone like her

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★ 1

I really honestly never leave reviews but oh my god I absolutely had to for this location.

2 years ago I got pressured into getting a membership ( which is my fault i should've said no)
Then I needed to cancel my membership and literally was not able to come in to cancel so I called and called and called for 6 MONTHS!! Never once got a call back and was charged almost $600 for this membership that I could'nt use anymore. Left plenty of voicemails and even got on the phone with one of the managers and she said " she will handle it and waive my cancellation fee" then I GOT CHARGED AGAIN. I tried to call cooperate nobody would get back to me. Finally this sweet girl from different location helped me cancel, but I HAD TO PAY $158 to cancel because my OG location would'nt help me. The worst place and terrible customer service. DO NOT DO IT, YOU WILL NOT BE ABLE TO CANCEL!!!

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★ 2

I actually liked Hotworx. the studio itself is clean, and the workouts are great. The staff was friendly, and it just didn’t work out for me personally. That said, the cancellation process was really frustrating. I paid $100 to cancel immediately rather than waiting out the normal policy, but they forgot to cancel my boyfriend’s linked account under mine. I was charged again the next month, reached out for a refund, and never heard back from the manager. Disappointed with how the follow-up was handled.

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★ 5

OBSESSED with this location. Breanna is so great! so happy to be a member here!

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★ 5

I just love this location!! Everyone is so friendly!
General manager Breanna was great and I’m excited to get started with Hotworx!

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★ 4

Strategically near HEB, gas station and Starbucks even. Near my work and residence area. So happy to be back in Hotworx. I was a member in a different city when it was the only Hotworx in SA.
Moved here in Austin and I had stopped my Hotworx workout for so many reasons but I’m happy to be back! The app has upgraded and happy about not having to remember a code to get in, the app has its own access to the entrance. This location is clean and I had the opportunity to try my favorite class and didn’t take long to decide to get myself signed up and reset my life again! Thanks to Brianna (hope I spelled that right). She has walked me through this location and made sure I understood how the new app works! Can’t wait to get my wellness journey back on track!!!

Source: Google

★ 2

Ive gone here for years and enjoyed it. The main girl who works here is super nice and friendly.
The reason im giving it 2 stars is because is due to the policies... I found out last minute I need to move about 15min away and was hoping to transfer to another location.
Due to the franchise they dont allow this. I was told I had to cancel my membership so I proceeded to do that and they have a 2+ month cancellation policy so I put in to cancel mid march and it wont take effect until June!
Super frustrating to have to pay for a service im not really going to be able to use for that long.
So instead of transferring to another location Im just going to find another gym.
Their policies have lost the franchise a customer.

Source: Google

★ 5

My experience at the HotWorx Austin-Lakeline TX#0087 has been AMAZING! The space is so clean with a refreshing scent that hits me as I walk through the doors. My friends and I can hardly believe that men, women, and youth (ages 12 and older) come here to sweat HEAVILY!!! 🤯😳😌

The environment is a warm, welcoming, and has a community feel to it which is provided by the staff who genuinely want to help my friends, family, and I achieve their health and wellness goals with our Sweat Everywhere Family plan.

Thank you, Rachel and entire staff for being who you are. Your positive, encouraging words along with your warm energy shared with all of us, is soooo very contagious. I hope the other studios I visit with my Sweat Everywhere membership follow your lead, so I can enjoy their space when I visit as well.

Source: Google

★ 5

Amazing staff!! They’re all so friendly & helpful. I love the vibes of this location! All the workouts are awesome. I feel incredible afterwards and this has been a game changer for my fitness journey. I’m very happy I found this place!

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★ 5

The staff at hotworx were so caring and detailed, answering all my questions and concerns. I enjoy working out there and having all the flexibility of the hours and workouts. Thanks to the staff for being so amazing!

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★ 5

Everyone is always so friendly here and the workouts are the best!!

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★ 5

friendly and helpful staff not too busy. Enjoyed my time.

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★ 5

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★ 5

Amazing workout, love the classes and the schedule. The staff is very friendly!

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★ 5

I am really enjoying the workouts here. The facility is nice an clean. The workouts leave me feeling energized, and accomplished.

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★ 5

I love the staff and the flexibility

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★ 1

Canceled three times and was charged for 5+ months worth of payments I did not use the facility.

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★ 5

I’ve been a member of this Hotworx club for three years now. I went searching for infrared sauna to help with my autoimmune condition and when I realized I could join Hotworx for a month for the price of two sauna sessions elsewhere, I was in. I don’t agree with the review about things always being broken. In three years I can only remember 2 or 3 times when one sauna was out. The times I remember were because a member did something that messed one up and were not the fault of the club.The staff is very responsive and kind. You’ll always be greeted with a smile and they don’t even look at you funny when you’re red and covered in sweat as you leave. There’s a good variety of workouts and I usually have no problem reserving the type of workout I want same day or day before. The bathrooms are well stocked so if you forget a hair band or need to shower before you leave, it’s a clean and comfortable experience. I enjoy Hotworx a lot and recommend it to everyone all the time!

Source: Google

★ 5

Been a HotWorx member since October 2023, even with crazy hectic personal and work life, still finding the time come get my sweat on is always booked in my busy schedule. Found my fitness confidence with HotWorx and have really been able to explore different workout styles from isometric training to strength weight training. Private and quiet, employees and fellow members are always the nicest, made tons of friends along this fitness journey.

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★ 5

Awesome!

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★ 5

I used to be a member here about 2 years ago and just recently re-joined. I love this location, it’s clean, and the staff is so friendly. I love the workout I get from hotworx and recommend it anytime I talk to anyone about it! Big love from mee.

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★ 5

Great studio, nice and helpful staff. Everything was clean and accessible!

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★ 5

I really love Hotworx. I love that you can work out comfortably alone, it’s a safe environment, clean, the staff is friendly, and I’m in the best shape of my life!

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★ 5

The location was why I initially joined and just loving the sauna in general. I tell everyone every chance I get about how much I love workouts here. The staff is also what makes coming often so enjoyable! It is such a pleasure walking in and immediately being greeted with such enthusiasm and pure happiness. The pods and workout area is very clean and well kept up with. My 14 year comes in with me for workouts and he’s really enjoyed the experience and the welcoming and cheerful atmosphere! Definitely come here!

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★ 5

Love this place! Rachel is awesome, always so helpful and the workouts are the best with heat!

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★ 5

This place rocks! Love the workouts and sauna! Burn more calories in shorter time. The staff is awesome as well!

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★ 5

Great place!! Everyone is so nice and love how it is open 24/7

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★ 5

Love the Lakeline location so much! Rachel is always so helpful and love being greeted by her before my workout! The facility is very neat and clean and I always look forward to my time at hotworx

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★ 5

I have visited 4-5 other Hotworx locations and this one is by far the BEST! Friendly staff, super clean studio, and they have a shower and towels, which is really terrific. Parking is always easy and it's not too hard to book the time and class you want. Highly recommend!

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★ 5

This place is my safe haven! I never have trouble booking, the rooms are clean, and Rachel and her team are so very supportive and helpful! I seriously miss coming in on days I skip. The heat and workouts help me melt my day and stress away, and the infrared has been helping my back pain SO much. I’m glad they offered the first free class, after my first time, I was hooked! Love this place, don’t miss out if you’re in the neighborhood!

Source: Google

★ 5

I LOVE HOTWORX!! It’s 24 hours. Which is the Best! The staff is AMAZING and always welcoming when staff is here. There are 12 virtual Instructors sessions to watch. You can also turn the volume down and watch/listen to your own. There is an FX zone as well. And showers with towels and all the essentials to make you feel at home !
The app is very easy to use.

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★ 4

Loyal Hotworx user here! This location is so convenient for running errands afterwards, and the ladies that work here are always super friendly and helpful!

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★ 5

I absolutely love HOTWORX!! I'm addicted!! I feel so much better since starting!

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★ 5

I came into the store last week to do a trial at the 620/Anderson Mill location and walked out with a membership. My decision was made after meeting and spending time with the lovely General Manager Rachael (?). (I feel bad if it’s the wrong name) at the store and how I don’t feel
Intimidated to come in and workout. I like that I can sign up for classes three days in advance. This makes me have accountability. Today is my 3rd day and I am hooked. The workouts are amazing and push me to not give up! I will highly recommend this workout program to many of my friends and neighbors.

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★ 5

HOTWORX workouts really sweat me out! Staffs are nice and super helpful. Timeslots are plenty considering it’s a 24-7 facility. Location is also convenient.

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★ 5

My experience so far at hotworx has been great. I recommend it!

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★ 5

HOTWORX has changed the game. I’m a mom of 3 with very limited “me” time. Being able to stop in whenever and find at least one thing to do has been an incredible change. I’m down 15lbs & see/feel progress every time I step out of the sauna!

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★ 5

Ms. Rachel is the best! She is always a refreshing smile when I walk through the door for my lunch break work out!

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★ 5

I absolutely love HOTWORX! As a mom of 3, it is so convenient that they are open 24 hours per day. I love knowing that I am getting the benefit of not only working out but also the infrared energy & sauna! I'm closer to reaching my personal wellness goals because of this gym and I highly recommend everyone try it out!

Source: Google

★ 5

Discovering Hotworx was a huge win for me. Working out in an infra-red sauna really seems to amplify my workouts. I've tried most of their classes by now and my favorites are the Hot Blast cycle class and the Hot Isometrics. They also offer yoga, Pilates, Barre, core and others.

Something about infra-red heat leaves my muscles really tired after my workout but soft and relaxed, rather than tense. I also get a deep sweat, which feels like it's pulling toxins from my body.

I'm really glad I found this place and plan to keep coming for a long time.

Oh, and the staff is always super friendly and helpful...🙂

Source: Google

★ 4

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★ 5

Very helpful staff, super clean location, and lots of fun!

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★ 5

I am in love with nearly everything about this studio! I’m in town visiting from the DFW area and was stoked to see there was a HOTWORX location not far from where I’m staying, and to say I was blown away by this location is an understatement. The facility is so well kept and the bathrooms are stocked with everything you could need which was appreciated. I was so pleased I made sure to book at least one session for the rest of my trip, hah. Very much looking forward to return visits when I come back to Austin!!

Source: Google

★ 5

I haven't found a fitness program I love as much as this in a long time! I am such a fan of hot yoga, so to have all of these hot classes offered in a sauna setting is exactly what I need. As someone who suffers with a chronic autoimmune dissease; it does wonders for my joints & brain fog. I find it really helps me with both the mental & physical. It's a brilliant concept: it's like group fitness without the group, but similar motivation in your own space with your own personal instructor where you can turn up the heat. It's a great workout in a very relaxed atmosphere. It has a small fitness area outside of the saunas, there is a private shower & it is reasonably priced considering you can go 24/7. I am a very happy customer!

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★ 5

The facilities are great, the staff is great. I love that I can go anytime I want to go, 24/7 with just a code to enter. A great value compared to other work out options as well!

Source: Google

★ 5

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★ 5

Morgan and Rachel are absolutely wonderful and so caring/accommodating! They respond to my messages very quickly. The bathrooms are fully stocked with anything you could need which is so nice especially if you’re coming from work and don’t have time to stop at home. I haven’t been a member long, but by looking at their social media and just in the short time I’ve gone, they get so festive and have so many fun contests and things to participate in which I appreciate so much. The workouts are really good and there’s something for everyone. The studio is always clean! Also, in the short time I’ve been taking classes I’ve noticed so many benefits. I sleep better, my skin feels better and my back pain is non-existent. I definitely recommend this location!

Source: Google

★ 5

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★ 5

Love love love this location! Morgan and her team are amazing! You should definitely check them out!

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★ 5

My favorite place to be when I’m not resting or working

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★ 1

Equipment always broken or rooms closed now.

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★ 5

One of the best workout sessions ever!
Quality situation and the best staff ever🤗🤗 Highly recommended 💪🏾😎

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★ 5

Morgan and Rachel are amazing! Went in for a tour and tried out a couple of the rooms and was immediately sold. I really like the 24/7 access and the variety. Morgan was able to answer all of my questions and I like how clean the GMs keep this location.

Michael

Source: Google

★ 5

Great place. Kind & helpful staff. Morgan is great!

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★ 5

This is my favorite place. I can workout in half the time! Brandy and Morgan are so sweet. I love that I can get the best workout quickly and easily. There’s no better workout!! Love going there!!

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★ 5

My husband and I have been going to Hotworx for a couple months and are addicted!! We love the staff and the privacy of your workout sessions. I can come anytime of day or night and be in and out within the hour! That isn’t even the BEST part…the best part is ALL of the health benefits I am seeing from each session! I highly recommend this location for anyone looking into their health journey! I always come out happy and feel healthy!!

Source: Google

★ 5

I absolutely love Hot Worx! It is a 24/7 studio so you can book a class at anytime of any day. The app is super easy to navigate. I leave drenched and feeling so less stressed. It’s an infrared sauna that targets your toxins so makes you feel brand new. :)) I highly recommend trying it! I use the sweat anywhere membership so you can go to literally any hot worx in the world.

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★ 5

My wife and I joined a month ago and we love it! Great staff and a positive atmosphere.

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★ 5

Very friendly staff. Super accommodating and I would recommend HOTWORX for your exercising needs.

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★ 5

Great gym, Morgan is awesome!

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★ 5

Clean and well designed studio. Friendly and welcoming staff. A great sweat and a great workout! Highly recommend this location

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★ 5

Spent the summer in the Austin area with family and was so happy to find a Hotworx to continue my workouts! This is a great location with a very friendly staff. Facilities are very clean. I even convinced my cousin to try a class and she is very picky. Hoping to return next summer!

Source: Google

★ 5

I am guy, 65+ years old and a cancer survivor. My doctor recommended staying active to help with my recovery, to keep my joints from being stiff and for stress release. I did my free workout with the studio tour & loved it. I can fill the infrared sauna workouts detoxing with each 30-minute session. I got the SWEAT EVERYWHERE membership because I travel & I like having access to the saunas 24/7. I like the Lakeline Austin area & San Marcos locations the best. I love the videos because they start with a warmup and end with a cool down. They are easy to follow, and I can modify anything that is too difficult for me to do at this stage. The key is to keep coming back so I gain strength and flexibility. There are locker rentals, vending machines, stocked & clean showers, and a water fountain that I use to refill my personal water bottle. I really like the free weight area, too. I highly recommend Hotworx.

Source: Google

★ 5

This location is FLAWLESS!!! Everything was incredibly clean and fresh. It’s been a minute since I’ve felt comfortable working out in a public setting. I met Morgan upon arrival and shared my concerns and hesitations. She took time to listen, validate and reassure me. Feeling empowered to be on a health journey with support like Morgan’s when I walk in the door, is something I hope everyone gets to experience. I’m looking forward to spending a lot of time here and can not recommend this place enough. If you’re on the fence, JUST GO, you won’t regret it!

Source: Google

★ 5

This Hotworx location is so clean. You can tell the management really cares about their clients and wants to make sure they have an enjoyable experience. The staff is super kind and helpful, especially Morgan who greeted us kindly and helped explain everything so well.

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★ 5

love this studio and it’s staff! so clean and the staff is amazing, especially morgan:)

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★ 5

everyone here is super nice and I never felt judged. I have never tired anything like this before but I was super surprised at how good I felt after ward! going to see if I can grab some friends to do it with me!

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★ 5

LOVE THIS PLACE - SUPER HAPPY STAFF SUPER CLEAN ❤️❤️❤️❤️❤️

Source: Google

★ 5

Best workout I have ever had by far!!!

I went in to visit one of my friends who worked at my location, and she gave me a full tour of the entire place, so I just had to try it out. The workout was incredible, and I felt so amazing after it was over, I needed more! I decided to get a membership and it was one of the best decisions I have made. The workouts are timed and set through an app and you can go in to choose whatever you like which is the best, I have an amazing heat towel and mat that don't feel weird or uncomfortable as some generally do, and best part is since they have a code to get in they make it a 24hr gym which is great for me because I tend to have a weird schedule and now I don't have to plan my evening around closing time I can just go when I have time. They also track my burnt calories on my apple watch specifically for their workouts and what you're burning in comparison which is so helpful! Now don't even get me started on Morgan, what an amazing human, so incredibly helpful and just too sweet for her own good! She will help you with any and every question you have and if she doesn't know the answer, she will do everything to help you figure it out and help you. Definitely go visit any Hotwox I know most locations I have been to they are so amazing and want you to have the best workout possible!

Source: Google

★ 5

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★ 5

This place has had so many GOOD changes over the pass month. It is cleaner and smells amazing. The shower was fully stocked and the bathroom had new towels. The studio is clutter free. Each sauna was cleaned and bikes were repaired. The merchandise area looks refreshed. The vending machine in not only full but has new items. The workouts are amazing! The new General Manager Morgan is so friendly, happy and personable. It is a joy to workout at this location!

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★ 5

If you're looking for a fantastic workout, Hotworx is the perfect place to be! The advantages of this workout are simply amazing. The owner, a phenomenal woman, is deeply committed to the well-being of the community. I highly recommend giving it a try and experiencing the benefits for yourself. Don't miss out!

Source: Google

★ 5

The BEST Austin area location of Hotworx! Management is always willing to answer any questions and help with any app 'bugs'. Super clean facilities and staff goes above and beyond to keep it a safe place for everyone. If you're trying to decide which location to try out first I will always recommend the Austin-Lakeline location :)

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★ 5

I love the variety of workouts and open 24/7 so you can come whenever you feel like. There’s nothing better than a good sweat

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★ 2

I am a sweat everywhere member and this is by far the dirtiest I’ve been to. All trash cans are full. Dust bunnies in the rooms, large sweat marks on the doors. The machines need to be tightened, especially the row machines and seats on cycling bikes.

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★ 5

It’s so hard for me to stick to a workout routine and hotworx has completely changed that for me. I look forward to it everyday now! The facility is super clean and I love the staff! Overall a really great experience.

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★ 5

Hotworx has turned into my new obsession 🔥🧡!!! - I seriously cannot get enough of this 24hr fitness center, booking classes online on your own time, staff is SUPER friendly, 8 saunas, an fx center & and full bathroom with a shower. I love Hotworx because you start to notice a difference and all of the benefits right away, you can literally feel all the toxins leaving your body. You can go into any Hotworx and ask for a free class but beware, you WILL be hooked! My favorite routine to do right now is a 15 minute cycle straight into a 30-45 minute isometric class & I burn 700 calories 🔥I RAVE about this gym to all my friends and family and love bringing them in to enjoy a free class so they can see just how beneficial it is, when anybody ask me about Hotworx I can literally not shut up so I will end my review here 😂

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★ 5

I’ve just started coming here but I love the location! All the staff has been super nice and the workouts are killlerrr!

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★ 5

I am obsessed! Love that I get a full on hardcore workout in only 30 min and I don’t have to jump or move around, which let’s face it at 42, my knees appreciate 🤓

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★ 4

Great workouts! Love sweating out the toxins. Only wish they varied the schedule a little bit since I can only get in at 5:15am during the week. Would be nice to stagger the sessions so I could get a warrior or yoga or iso in occasionally!!!Love Bands and Buns but Pilates and core, not for me…

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★ 4

Lakeline location is by far the best location I've visited. As soon as you walk in, you are greeted with a smile and a good morning!! I love Lakeline hotworx location!!
You should try them out!! Tell them Maribel Ramos sent you! 😁

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★ 5

Absolutely love the Lakeline location! All of the ladies that work here are so friendly and wonderful, I always feel so welcomed coming in! They also keep everything very clean so that's a plus ! The workouts are fun and I love that its 24/7 so you can pop in when its convenient for you. If you have been thinking about signing up this is your sign to DO IT!

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★ 5

Well I wish I had checked this place out sooner!! It’s awesome!!! I’ve been a member at traditional gyms for…ever lol. I really like the workouts here. I don’t keep the temp
Up to the recommended temp just yet and still get a great workout. The virtual instructors are very good! I get in and out in way less time than the gym classes Ive taken for years and am seeing and feeling better results. I love this place!It’s very clean. Also I’ve noticed that I am not completely exhausted afterwards like I was expecting. I just feel good and toned. I can’t wait to try all the class options. Oh and the staff is super friendly. So glad I joined!

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★ 5

Brandi and Kristy are absolutely AMAZING! They are so kind and have great communication! This place is always clean and they take care of you if you forget your equipment. Informative and professional.

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★ 5

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★ 5

Amazing, Amazing, Amazing.

Brandy and Emily blew me and my beloved away. The place was not only clean and tidy but we were given a full tour of the place and set the right expectations. Highly recommended!

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★ 5

Everyone on staff is amazing! Kristy is always available to help and Emily is the best motivator between sessions! Love how I feel after every work out and the skin benefits are legit.

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★ 5

I love this place!! The staff was so welcoming and friendly! Katie and Emily really made me feel so comfortable coming in to try a few classes. I will definitely be joining this week and bringing all of my friends too!

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★ 5

This is a great place to workout. The facility is clean and the staff are friendly. I enjoy the cycle class and the new seats!! Very comfortable.

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★ 5

The ladies who work here are absolutely wonderful! Feel super welcomed every time I walk through the door. I am new to this so maybe I’m doing something wrong but how can I make sure the saunas are turned up so when I get there I don’t have to wait for it to warm up during my session? That way it is set for the 122-130 temp the e tire work out. Has been like this passed few days so maybe I need to do something? Thanks so much!

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★ 5

Great gym! Love the staff, they are sweet, accommodating and keep the place clean and tidy! I love the cycle classes and for once the seats are thick and wide! :)

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★ 5

My husband and I are addicted to this place, this location.. the team here alone makes everything 5 stars

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★ 5

I LOVE this location!! They are super nice, helpful, and are always there when you need something! Wonderful all around

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★ 5

I absolutely love hotworx. There are several different options to choose from when it comes to workout classes and they are all amazing. I have been coming here consistently for 5 weeks and my skin is glowing, calories are shedding and my confidence is increasing :) Definitely recommend checking this place out!

Source: Google

★ 5

I have cancelled twice and still getting charged even after thy promised to put money back in my account. I going to file with better business bureau.

Source: Google

★ 3

Pro's: Convenient. Can schedule pods by an app which could use a bit of UI/UX-but still ok. Mostly Clean although I have had a few issues with dirt and hair in the pods (gross). There are a variety of pre-recorded classes available. It is a interesting concept and I do agree the benefits of sweating out the stress. They also have a nice gym in the back w/ weights, shower and other stuff.

Cons: You are locked into a contract and they want way too long of a notice to cancel, IMO. I do worry about security during off hours. I have come in early and seen some interesting characters sitting in and around the vicinity. I am a certified yoga instructor so know how to do things safely; having said that, I usually book the room and do not follow the class. I do worry about some folks not knowing their limit or not maintaining proper stance/posture to avoid injury over time. I also get a little annoyed with every fitness video being 3 females in tight clothing- it feels tone deaf and a bit 1980's to me.

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★ 1

Back in April 2021 I contacted Hotworx about canceling my account. I was told that per my agreement, I was responsible for 2 future payments per my contract. I was charged for May and June as agreed but now they have charged me again in July. I have contacted Hotworx and they consistently state that they are unable to provide me a refund but the manager could. The manager still hasn't contacted me nor has she provided me a refund. DO NOT SIGN UP WITH THIS DISFUNCTIONAL LOCATION. NOBODY THAT WORKS THERE KNOWS ANYTHING!

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★ 5

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