★ 1

I stop by yesterday I was curious about the setup. I booked a free workout today for 11am. I came by no one is here. I called 4 times and waited outside for 20mins before I left.

Source: Google

★ 1

Worse location I've been to! I have a membership for multiple locations and I've been to about 5 or 6 locations even different states, the door doesn't open unless you have your code which I had to search for it, one employee rude and the session I booked the speaker didn't even work! Which was an inconvenience had to choose a different workout! Don't even have sanitation spray. Not coming to this location again!

Source: Google

★ 1

Was very disappointed I was excited to try this new gym to get myself back into working out and when I showed up for the session I booked no one was at the desk to open the door and I stayed for 25 minutes trying to call or get in and missed the session.

Source: Google

★ 1

Gym equipment needs maintenance. I encountered wobbly seats and broken equipment. Gym smells like sewer. Gym was filthy. Shower-head in bathroom is nonfunctional. Water coming out from back pipe. I also made a request for hooks to be Installed in bathroom, so there can be a place to hang gym bag, scrubs, or towel. Instead, I have to place my gym bag and towel on filthy floor or dirty sink. Request was made about a month ago and no hooks have been installed. Other locations I have visited, have hooks. So, disappointing, because this is the closest Hotworx near work. I will have to go out of my way to go to other Hotworx locations that are well maintained.

Source: Google

★ 1

Absentee owners is one of the biggest issues for franchisors and this location is a prime example. It’s been a month since my review. No resolution on the issues raised. Come on owners - this is absurd. Pay attention to your reviews! My concerns remain as follows - 3 of us were in the cycle booth this morning at 11:30am and 2 of us were on broken equipment. My wife and I have been members for several years. The staff is wonderful but the owners don’t seem to care about the member experience. 2 of 3 spin bikes now need maintenance. The seat on the far left bike won’t lock in place and we’ve brought this up for months. It’s uncomfortable to use. We went in this morning and now the middle bike seat won’t adjust up and down. The weight bench needs a handle (inexpensive part) in order adjust the back and it’s been at least 9 months since we brought this up. The rowers were out of commission for months but they are finally fixed. They’ve taken away some of the incentives for achieving different levels. Lastly, the front door won’t close all the way - you have to pull it closed.

Source: Google

★ 5

Source: Google

★ 1

So disappointed. I scheduled a free work out class & waited outside for an hour at 5:45PM and no one answered the door. The gym says it’s supposed to be staffed at that time yet I called and texted and no one answered. DON’T come here. I saw so many reviews on tik tok & was super excited now I’m just disappointed.

Source: Google

★ 5

This is my favorite HOTWORX location! The two front desk employees are amazing! They really care about making me feel comfortable and welcomed!

Source: Google

★ 5

I love HOTWORX! I love this location so much! The staffed is really amazing and friendly.

Source: Google

★ 2

I’ve been going to this Hotworx right after it opened (April 2023) and I’m very disappointed in the upkeep. The row machines have been inoperable for months. I’ve told the staff about it numerous times and they have told me the owners have put orbi beads in the wheels instead of water and there is nothing the staff can do to make those machines work now. The other cardio equipment rooms (bike and elliptical) always have one-two machines broken - like a bike seat that slides all the time and doesn’t lock down, or an elliptical seat that doesn’t allow you to change the height- they are always broken! I’ve brought that up numerous times to staff and they just seem to roll their eyes and say “I’ll tell the owners” but nothing gets fixed!
They are also always out of wipes to use to wipe down the machines when you are done. The bathrooms don’t seem to be cleaned either. Toilet paper on the ground and constant dirt and debris in the corner. I see staff during the “staffed hours” and all they seem to do is sit in the front on a computer. Doesn’t seem like anyone is checking the equipment and cleaning the place!

Source: Google

★ 2

Things in the back that need to be fixed have never gotten fixed since I’ve been here. Getting rid of someone who actually cares about the people that walked in as well. We need to do better. Focus on what needs to be fixed. The bench is still missing the handle and it’s been a long time since I’ve asked the previous manager and she’s pushed it and no one has done anything about it.

Source: Google

★ 5

Great location. The staff is kind and helpful!

Source: Google

★ 5

I just finished my first workout here and it was great! Bri was amazing and gave us an indepth tour, explained the benefits of the sauna and the infrared and got everything set up for us to enjoy our session. Workout was great and I didn't have any soreness or exhaustion immediately afterwards! I definitely will be back, thank you!

Source: Google

★ 5

An absolutely amazing experience! Bri was super helpful, informative, and welcoming and helped ease any of my worries. The workout was intense but very worth it in the end! The heat and infrared had me leaving the session feeling better than I went in. As someone with chronic pain, this is a blessing!

Source: Google

★ 1

So disappointed! I have been wanting to try HotWorx for a long time and finally signed up for a free session today. I was so excited. I showed up and the front door was locked even though it was during staffed hours. I thought this was a safety protocol so I waited and called several times. No one answered the door or my call.

Source: Google

★ 5

Missed the sauna workout experience but didn’t expect so much privacy! Great work out with the 3D trainers and loved how much sweat I was able to get in such a short class. Bre and Ivonne were so helpful with showing us around and helping me set up my membership! Glad I tried it!

Source: Google

★ 5

This location was great! Brianna was super informative and encouraging. I highly recommend a membership here if you want to work out with the added help and tremendous benefits of infrared exposure. 🤩💪

Source: Google

★ 1

I keep requesting for this business to cancel my membership for the last few months & they still continue to charge my card. hotworx gym gets repetitive and boring from my personal experience. The charge $60 each month & I emailed & called them no response. They will continue to charge the card on file until you authorize the payment to be processed. Again i just want it cancelled.

Source: Google

★ 5

The experience from start to finish of signing up with HotWorx Katy-Green was amazing and so smooth! Not to mention, the concept itself of the workouts and facility was just what I was looking for. Thank you, Ivonne, for all of your help! Ivonne is extremely knowledgeable and kind and every one of my questions was answered even before I asked them. I was sold within the first 5 minutes :) excited to be a member!

Source: Google

★ 5

I love this place! Clean and very friendly staff, specially Maria. She was very helpful and quick. Sauna rooms are awesome and make you EARN the BURN! :-)

Source: Google

★ 5

Maria was amazing! It was my first time here and she was very informative. I appreciated her knowledge. She made me feel very comfortable and at ease. She suggested to do the yoga class. I felt refreshed and energized. I would highly recommend coming here. I’m from out of town and I would revisit this location again. Thank you Maria!!!!!!

Source: Google

★ 5

I love this studio. The flexibly and convience is unmatched. The workouts are challenging yet effective. I tell everyone about this place.

Source: Google

★ 5

Great location and great workout!

Source: Google

★ 5

Ivonne was great and very helpful she showed me Everything I needed to know she walked me around and explained everything to me precise she showed me how to use my app she showed me how to book my appointments I really love her and how she explained everything to me she was awesome she gets five or more starts from me ✨️✨️✨️✨️✨️✨️

Source: Google

★ 1

I want to start off by saying I had no idea what Hotworx was going into it which definitely affected my opinion.

I love hot yoga but stopped doing it a few years back because of a head injury and never really got back into it. I am not a yoga expert by any means. I am not flexible and don’t have great hand eye coordination, so hot yoga was a way I could exert myself, loosen my muscles, and get a good sweat in without really having to go hard. It’s relaxing and relieving. I have been having sleeping issues & back pain so I thought it would be fun to try it out again & get those benefits.

The closest place to where I live that offers hot yoga is Hotworx. The first workout is free so I decided to try it. I had the expectation of being in a yoga class with an instructor because that was what all of my previous experiences were, but that was not the case. The building has several saunas with TVs in them for workout purposes. I was surprised, but thought it might be nice to have privacy. The struggles I had were as follows

1) As mentioned, I’m not a yoga expert. With no real teacher there, I had no way of knowing if I was doing it right and the videos aren’t the most helpful since you only see the workout from one angle (what am I supposed to be doing with my toes? my hands?). The instructor in the screen tries to give audio descriptions but I just didn’t find them helpful at all.

2) I am 5ft 10, so I’m pretty tall. Unfortunately, I couldn’t extend my body in the ways I was supposed to. The point of yoga is to stretch and work your muscles, so that fact that I couldn’t do that was pretty discouraging. Instead of feeling like a “warrior” as the instructor insisted I was, I felt like a giant and didn’t get a good workout with because of the space restriction. I also couldn’t relax properly because I was constantly adjusting my position to try to fit.

3) The video was only about 30-40 minutes and about ten of it was rolling muscles. That’s fine if that’s what you want, but again, coming from 1 hour group sessions this was a struggle. Just when I almost started to kind of feel like I was doing something the workout was over.

4) The employee let me know that the videos only change out once a month. If you want to go for just one type of workout (yoga, for example) you can go as many times as you want, but it will be the same class over and over again for a month. It makes it very difficult for me to justify paying at least $60 a month for the same thing over. and. over. (especially when it’s not even a good workout)

5) As I was leaving the sauna at the end of my workout, I asked another gym patron where the wipes were to wipe down the roller. The patron said “oh no, don’t worry about that… I don’t think anyone does that, just leave it”. This roller had my sweat on it. The fact that she said that made me seriously question if it had been wiped before I used it. I found the wipes and wiped it, but was seriously grossed out.

The facility seemed clean besides that. They have different types of sauna work out rooms and a small weight area in the back. It can be accessed 24 hours of the day which I’m sure if convenient for lots of people. All of this is just my opinion with my biased expectations, but I was not a fan. I can see how this would be great for certain people who are shorter and like a bit more variety, but it just wasn’t at all for me.

It’s also worth mentioning that is you want to do yoga & the other similar workouts they offer (like pilates) you have to buy their yoga mat and towel. It makes perfect sense why- they know they won’t burn/ release toxins in the air, and the towels ensure you don’t slip preventing liability. I didn’t ask how much these cost, but it is a separate cost. The mats are nice and I think it’s safe I assume they are not cheap. Paying $60/month, I think it would make sense for the cost of the mat to be included in the price since it’s required.

This is not a bad facility. Cool idea. Just don’t go if you are over 5ft 6in and only want one type of workout.

Source: Google

★ 5

love coming here during my lunch hour!

Source: Google

★ 5

Great studio to achieve your fitness goals! Staff is nice and studio is always clean 👌

Source: Google

★ 5

Love this place! My husband and I joined about 3wks ago and it’s been great. The 24hr access has made it possible for the both of us to get a workout in with our 8 month old. The saunas are amazing and I always feel rejuvenated afterwards. I also like that the classes are either 15min or 30min so I can get in and get out which is what I need right now.

Source: Google

★ 5

I workout at Hotworx everyday and absolutely love it. Ivonne signed me up a few month ago and is always kind and engaging. I definitely recommend signing up if you haven't already.

Source: Google

★ 5

Keegan, Maria and Yvonne were so helpful with my first experience! Can’t wait to sweat here!!

Source: Google

★ 5

Love this place! Staff is so nice and welcoming! Definitely recommend!!!!

Source: Google

★ 5

Best bang for the buck gym I've ever used. The infrared saunas definitely pump you up more.

Source: Google

★ 5

I’ve loved Hotworx since the day I signed up. It’s super convenient and has several different classes that I get to enjoy!☺️

Source: Google

★ 5

Well priced and something different for your body!

Source: Google

★ 5

Ivonne and Maria are awesome

Source: Google

★ 5

Friendly staff an clean saunas.

Source: Google

★ 5

I love it 🥰 my first visit was awesome and I will enjoy them today.

Source: Google

★ 5

Maria and Keagen were amazing with the sign up process. Everything was very smooth, very excited to see my process for the next few months! ☺️

Source: Google

★ 5

Keagan and Maria are the best and having amazing customer service!

Source: Google

★ 5

Been working out here for 4 months! Very friendly and helpful staff. I have greatly improved my health by visiting daily.

Source: Google

★ 5

The HotWorx workouts are such a game changer! Especially if you’ve for a busy schedule — you can get in and out with a solid workout in no time. The saunas are SO good for you health and great for stress relief too. And Keagan at the Katy Green location is the best!

Source: Google

★ 5

I love it here. The staff is Friendly and always greet me with a smile. They keep it clean. The sauna workouts are the best. You sweat the stress away and I actually see muscle tone now. I signed up even before they opened. Love coming here nearly everyday.

Source: Google

★ 5

Finally went in for my free trial class and did the hot yoga and it was 🔥🔥🔥🔥. Joined and it hasn’t even been a week and I’ve gone 5 days already. What I like the most are the time slots. I have a random schedule with work never knowing when I’ll get off. There’s always a class available at any time for me. And I’m a busy mom of two as well so even if i do the 15 min sessions it makes me feel like I’ve done enough.

Source: Google

★ 5

I can't express how much I love Hotworx Katy Green! As a full-time mom with a busy schedule, their flexible class timings are a lifesaver. The instructors are not only knowledgeable but also incredibly motivating. The variety of workouts, especially hot yoga, has transformed my fitness routine. It's not just a gym; it's a community of like-minded individuals. The clean and well-maintained facilities add to the overall positive experience. I highly recommend Hotworx Katy Green to anyone looking to get fit and have fun while doing it!

Source: Google

★ 5

This location is super clean & well maintained thanks to the wonderful staff. Keegan and Maria do a great job of making everyone feel welcome & comfortable in their own skin when they walk in. Love to #earntheburn with them!

Source: Google

★ 5

I absolutely love being a member of HotWorx! I wanted to join a gym that offered hot yoga. Was surfing the web one day and the HotWorx advertisement caught my eye. They offer hot yoga, hot Pilates, hot everything! It’s really a good detoxing experience. The facility is always clean and the staff is readily to assist whenever you need them. Definitely the best gym membership I’ve had thus far.

Source: Google

★ 5

If you haven't join this gym don't wait any longer! Staff is amazing store manager Keagan is the best so helpful in everything you need personal & at the studio. Ivonne and other staff members are so helpful as well always greeting everyone with a smile makes everyone feel welcomed 🙏🏽HOTWORX is the best gym I have ever been too their workouts are intense my favorite is Cycling & Pilates. The studio is 24 hrs best part and always clean & smelling nice. Thank you hotworx family 🩷

Source: Google

★ 5

Highly, highly recommend HOTWORX to anyone looking to find a workout home. The convenience alone of being able to come 24/7, is almost enough reason. Add to that the privacy, amazing workouts and health benefits of the heat and infrared training?? Come on! Look no further and SIGN UP TODAY! Your mind, body, and flexibility will thank you. 😘 Nama-slay, Warriors!

Source: Google

★ 5

Love this sauna workout to help me with my recovery since I am an athlete and I do workout for a living. I would recommend Yoga, Iso, Blast, and Cycle for any first timers. My favorites are Yoga and Cycle. I value my time, so I appreciate how these workouts are either 15 or 30 minutes! Also, love the after-burn and detox benefits as well :) Staff at this location are super helpful and welcoming

Source: Google

★ 5

Everything about this place is great! First it’s open 24/7, so you can go whenever’s best for you. Secondly, the ladies running it are so helpful with anything you need. Highly recommended!!!

Source: Google

★ 5

I love the sauna style workouts. I’ve never felt better.

Source: Google

★ 5

I joined Hotworx a couple of months ago and I'm loving it! My favorites are hot Yoga and hot Blast. There's a small gym in the back with weights so I haven't needed to join another gym. Everything is super clean as well.

Source: Google

★ 5

Hotworx has not only changed my fitness goals but life too! I actually get excited to work out (Never in my life have I wanted to go everyday) lol. The saunas feel amazing and truly make you sweat on a whole other level! Also, the staff is here is 11/10! I love being greeted daily and the small talk they do to truly make you feel welcomed and apart of the hotworx family!
You aren’t gonna find another fitness place that cares nearly as much! HIGHLY RECOMMEND!

Source: Google

★ 5

I love HOTWORX. I can go when it is convenient for me and my schedule. I can adjust the volume of the instructors and the sauna temp to suit my mood for the day.

The only down fall is the app could use some upgrades to make it more user friendly but it does not stop me from working out.

Source: Google

★ 5

I love this studio and its staff! Totally addicted to the sweat and EARNING THE BURN! Thanks HOTWORX!

Source: Google

★ 5

Very clean studio and super friendly staff. I have enjoyed working out here and actually looking forward to the next sessions each time.

Source: Google

★ 5

I signed up in May and started going regularly Memorial Day. Never have i enjoyed working out the way i do here. I love how I can do a quick workout or several back to back. I can go at my pace any time of the day or night.
The staff is always smiling and welcoming!
I’m glad I signed up for this!

Source: Google

★ 5

I’ve tried many gyms before but never stuck with one until Hotworx! I always had a hard time sweating it off during workouts but that all changed after I gave Hotworx a try. I love that I feel energized after each session and that my muscles aren’t left feeling sore. Def would recommend this place!

Source: Google

★ 5

The thought of going to a Hotworx gym in Houston has some people scratching their heads. But I'm here to tell you that not only do I feel energized after a workout, my recovery time is quick.

The self-pace process for each workout is perfect for me. I like the yoga, barre none, and ISO workouts. They challenge me and I've seen continual improvement.

Source: Google

★ 5

Source: Google

★ 5

I started coming to gym during the week because it was close to my work and because the greatest manager ever, Keagan! I could not say enough kind things about her and her amazing team! They all are so very welcoming and Keagan loves to keep you motivated and is always willing to answer any questions you have about allllll things Hotworx! I drive the extra 10 minutes home just to come to this gym because I know I’m going to be in a fun positive environment and get the best service! Highly recommend this gym, if you’re thinking about trying it, please do! I have lost 20 pounds by going to Hotworx!

Source: Google

★ 5

I absolutely love going to HotWorx. It’s a great way to break a sweat and get a great workout! Different sessions to target different areas plus a room with weights. The location is convenient and it’s always clean. The staff there have been helpful from day one. Happy to have my membership and will recommend to anyone possible. If you haven’t checked it out…you are missing out.

Source: Google

★ 5

Loving the new neighborhood HOTWORX which offers semi-private heated pilates, barre, yoga, iso, buns, core, cycling, rowing, and more. Great for a quick sweat or to combine a few sessions for cross training and detox benefits. Love the boutique feel- something I’ve been missing since moving out of the Heights!

Source: Google

★ 5

I was interested in joining HotWorx & so happy to see one open near me. I showed up to chat about how it works and about the membership. Such an amazing and welcoming place! Everyone is kind and always willing to help if I need any or have questions. So glad I joined at this location! The workouts are nice that you have variety and you notice your overall improvement after you do the same session. Also, love the weight room!

Source: Google

★ 5

The staff at HOTWORX is amazing, very kind, and helpful!

Source: Google

★ 5

Source: Google

★ 5

In love with the workouts. The staff are friendly and the gym is always clean. It’s open 24/7 which is great for a busy schedule.

Source: Google