★ 5

Update on my review, ive been using this location for a little over 3 years now, the equipment is always up to date, its kept clean the staff is super friendly. They remember names and faces, im always greeted by name. I use hotworx to condition train for my climbing trips, aerials and contortion training. I have used other locations but this is by far my favorite

Source: Google

★ 5

This is my favorite location to go to! I always go after work. The manager Tiffany is always so sweet and helpful! My first time there I wasn’t sure how it all worked, but she walked me through everything!

Source: Google

★ 5

Really enjoying my membership at HOTWORX. Tiffany, Taylor, and Alyssa are awesome and have been available anytime I’ve had a question or needed help. The facility is clean and has numerous virtual sessions/classes to include.. Yoga, Stretching, Pilates , Core , Glutes and Isometrics. Personally I’m more into cardio in which they have bicycles, aerodyne bikes and rowing machines. They also have an area with a dumbbell rack, bench etc. Good Stuff👍

Source: Google

★ 5

10/10 would recommend Tiffany is super nice and this place makes me feel really comfortable!

Source: Google

★ 5

I love hotworx! The location is great and has friendly staff.

Source: Google

★ 5

As a woman who hates the gym feel- I feel extremely safe here. Love the hours and the girlies who work are always so sweet and cleaning. I try and go during not busy time frames because classes do book up quickly. But haven’t had an issue missing a work-out day. Parking at this location is a hit or miss but it’s dt so I do expect to park on the street. The work-outs are great and I leave feeling accomplished! Down one pant size in just a little over a month 🙏🏽

Source: Google

★ 5

Amazing!!! If you want to leave feeling incredible, do one of their workouts in a sauna!

Source: Google

★ 5

I was sorry to see some of the negative reviews concerning billing issues, etc. That hasn't been my experience. I do agree that there are ongoing maintenance and cleanliness issues that need to be addressed. That said, I love my Hotworx membership and find it to be one of the best exercise options I've ever had.

In less than 20 minutes, I get an incredible workout! I'm sweating in less than five minutes and feel fantastic at the end. I primarily use the Hot Blast (elliptical) and the stationary bikes.

I also enjoy the yoga and pilates sessions, which is like your own private class. Although technically the sauna fits three people, you almost always have it to yourself. The combination of heat, stretching and exercise is ideal.

Hotworx is an invaluable part of my exercise routine - I couldn't imagine not having it! I strongly encourage anyone to give it a try.

Source: Google

★ 4

Don’t throw the towels on the washing machine with lighter clothes they stain the clothes . I guess they are low quality and expensive. Everything else is great . Great workout studio

Source: Google

★ 5

I love this place, the hours are amazing and it is always super clean. The parking is also never hard to find for the location being south of broadway. My favorite studio for sure thus far since it meets all of my needs from stretching and yoga to relax or cardio and HIIT training when I need to double up and don’t have a lot of time but I still need to get it done 🙌🏽🥳

Source: Google

★ 1

Horrible experience!!! Do not get a membership. My daughter moved from San Antonio 8 months ago, and they continue to charge my bank account. The manager, Tiffany, hasn’t even returned my call to get this resolved. It’s been a nightmare to get out of this membership. I can’t believe that they take advantage of people like this. Insanely unresponsive! I’m going to have to get my bank to stop payment on this account.

Source: Google

★ 1

I was never able to get the codes to actually attend so canceled my membership back in November 2024. I was assured I would be cancelled in the next 2 months. I check my bank account and what do I see, Ive been charged. Now I have to dispute through my bank.

Source: Google

★ 1

Source: Google

★ 1

I have been trying to cancel my membership since June and have yet to be able to get ahold of Manager (they keep telling me only the manager can file the proper paperwork) I’ve stopped by and called several times and I’ve been promised a callback every time and am even told there are notes in my file stating I’ve been calling to cancel. There’s a 60 day notice to cancel your membership and I have now been trying to cancel my membership for well over 90 days and I’m still getting charged.

Source: Google

★ 1

I’m here ON THE 1st to give 60 days notice and they are saying I will be charged 3 MORE MONTHS!!! very deceptive and sneaky way to get more money! I came here 3 months ago stating I wanted to cancel and she said she would pause it and to come in at the beginning of the month… disgusting!
You watch videos in a sauna!!

Source: Google

★ 2

In town for work and this was the closest HotWorx location. Disappointed that two of the rowers had broken foot pedals. The bathrooms are filthy (hair and dirt on floors, pink ring around toilet bowl). Vending machine nearly empty. Hot Blast crosstrainers rattled and squeaked. Water fountains looked as if they've never been wiped down which made me apprehensive to use their water bottle filler because who knows if/when the filter was last replaced. ISO sauna rooms were dirty (handprints on glass, floors in desperate need of vacuuming). Owners and Management really need to take more pride in their business.

Source: Google

★ 1

This was not for me. I was hoping to like it and wanted to save money since I was doing Club Pilates, but could not attend the classes because my schedule changed. They lock you in for 5-6 months and they are not very clear about when you can cancel. You have to wait 3 month and if you start after the 1st of the month, that does not count as part of your 3 month and only after that can you give a 60 day notice to cancel. So I’m still paying and waiting for my the opportunity to give my 60 day notice. You are in a sauna following the workout videos and in my opinion, the videos are not very engaging. The equipment is also very expensive and in order to do some of the classes, you need to buy them. Parking is awful. You are able to park in the parking garage, but need to remember to scan the QR code to avoid super high fines. I forgot once, and got stuck with a $98 parking fine. The only thing I like is that it’s a dry sauna but it is still not enough to get me out there. I lost so much money giving this a try. Going back to Club Pilates.

Source: Google

★ 5

Source: Google

★ 5

Great place to train! Never a boring day at the gym. The staff here is great! They always make everyone feel so welcomed.

Source: Google

★ 5

Alexa and Jada were super kind and informative! Definitely gonna check out hot works Broadway!

Source: Google

★ 5

Best gym setting I hv ever experienced and enjoy actually working out! Rowing is my FAV!!

Source: Google