★ 5

GREAT FACILITY AND DOES GOOD FOR ROCKWALL

Source: Google

★ 5

Source: Google

★ 5

Great place to learn all strokes of swimming

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great clean place to workout. Friendly, helpful staff on duty.

Source: Google

★ 5

Source: Google

★ 5

We like the experience. Deff see the improvement in my son's skills.

Source: Google

★ 5

Source: Google

★ 5

The staff is friendly, welcoming and helpful in every area of the facility.

Source: Google

★ 1

I got a family membership for the 2024 summer activities . As soon as school started in August 2024, I call to cancel our membership since we were unable to use it. Unfortunately, I was not able to do it over the phone or through email. It had to be in person, they said. Before I made it to the facility to cancel, I received an email requesting to update my credit card they had on file since it was about to expire. I intentionally did not update it, so my membership had to end. SURPRISINGLY, I just found out, more then a year later, in September 2025, that they were still charging my EXPIRED card for all these months. Over $1,000 in a membership I had and did not know. They don't send you a monthly receipt or anything for you to know that they are charging you. I went to the facility to speak to a manager and she or he did not even get out of the office to speak to me. Only a representative at the front told me that they were not sure if I could get a refund of all the money that they charged to an expired card. Over $ 1,000 in charges! She only made me fill out a survey with the reason for cancelation. So very disappointed 😞.

Source: Google

★ 5

Source: Google

★ 5

This is such a great place! Highly recommend!

Source: Google

★ 5

I appreciated the professionalism, kindness, and willingness to assist. The process felt smooth, and I left satisfied with the service.

Source: Google

★ 5

Just wanted to give a big shout-out to the JER Chilton YMCA in Rockwall! 🙌 The staff was absolutely incredible—friendly, helpful, and made the whole process easy. We just signed up the entire Hendrik family, and we’re excited to get started.The facility is super clean, well-maintained, and has such a welcoming atmosphere. If you’ve been thinking about joining, I highly recommend checking it out! 🏋️‍♂️🏊‍♀️🏀

Source: Google

★ 4

Source: Google

★ 5

Today, we wrapped up our 4-week-long swim lessons!
Sadly, my tye-down swimsuit wasn't cooperating but luckily I had this maternity swimsuit I bought years ago lol
For my final lesson I learned how to backstroke:VERY HARD!, float on my back and paddle my legs back and forth, opened my eyes underwater for the first time (I've had my eyes closed the entire lesson), and made it to the 5ft section of the pool for the first time since I was 18.
It was a full circle moment and kind of like a redemption swim.
When I was 18 I had to be saved by a lifeguard at Six Flags Hurricane Harbor because I panicked and nearly drowned when I slid down the ride and into 5ft deep water.
Not knowing how to swim or how deep the water was, I panicked and went under.
Since then, I only hang around waist-deep water: 4ft and below.
I can say I thoroughly enjoyed learning how to swim, and I'm sad it's over!
Looked into signing up for more lessons lol
My instructor said I improved very quickly from our 3 lessons.
I asked her if this means I can swim now and she laughed 😭
She said I can swim if I can swim in 10 feet deep and back. 😭
I gulped and got my happy butt out of the pool🏊🏾‍♂️
Thanks to Jennifer Pewitt/Associate Vice President at YMCA of Metropolitan Dallas for such a life-changing experience for me and the boys 🏊🏾‍♂️🏊🏾‍♂️🏊🏾‍♂️🙏🏽🙌🏾
Sadly, my hair was SOAKED!!!! Hairbrella what did I do wrong with this #swimcap
Also, after four lessons we discovered there are showers right there at the pool to get the chemicals off. #betterlatethannever
Soooo great!
Also discovered that there was a swimsuit dryer in the locker room?!?
So handy!!
#SwimLessons
#LearningHowToSwim

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very patient swimming instructor Anna(for short). Josh was awesome too. I really appreciate their patience and hard work.

Source: Google

★ 5

Emma was amazing with our 3-year-old. She was so very patient and sweet! We are so impressed on how much she learned to do in the water in just 4 weeks. I highly recommend private swim lessons!!

Source: Google

★ 4

It’s been a couple of weeks since I’ve joined and Love the place so far . The only issue is the pool contains pool salt which causes my blood pressure to rise.

Source: Google

★ 5

The gym is fantastic and the pool is great in summer. The equipment choices are amazing.

Source: Google

★ 5

Source: Google

★ 5

Their summer program this year has been the best so far. The quality of activities, field trips, and swimming have definitely improved my kids skills.

Source: Google

★ 5

I recently started personal training sessions with Casey Washington and am very happy. She is very intelligent- teaching & explaining the exercises very well, why we’re doing them & the science behind it- which I love. She is conscious of the time, making the most of the hour session. Most importantly, she makes it fun with a smile on her face & I wish I could afford to have her with me at every workout. Lastly, her enthusiasm is contagious which encourages me; it’s obvious she loves her job. Thank you Casey!

Source: Google

★ 5

Source: Google

★ 5

Very clean place and caring staff.

Source: Google

★ 5

The child watch crew is great with our kids. The weights are always racked when we need them and the workout area is usually very clean. The people who go to the gym are courteous and nice to each other. And there are so many classes and options to take advantage of. Plus the pool is available for additional exercise.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

Love this place. Staff, teams, activities. Wish it was more affordable as it is over $100 to play one season. I know families that have multiple kids and cannot qualify for help but can't also afford over $200 for two kids. Thankful for parents coaching that are good coaches and kids have fun while learning the sports!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Terribly un kept fields. Needs a paved parking lot.

Source: Google

★ 5

Enjoy my water aerobics class
Thank you Lorie

Source: Google

★ 1

Fix the parking lot. The gut instinct would be look at the people who don't know how to park... But this is a symptom of a bigger problem. Someone it would help to paint lines on dirt and only now only half are visible. This is incredibly dangerous! Fix the lot please

Source: Google

★ 5

From the time you enter the building, all the staff are personable and welcoming. I have five grandchildren who have attended lessons since 2018. The JER Chilton Swim lessons are very well organized and always on schedule. Each instructor has been very professional with the parents in their post lesson update of our child's progress. I appreciate them spending that extra time explaining what the child is doing good, and what still needs work. During the lesson, the instructors are excellent at maintaining control of the class, which is imperative for our children's safety, yet they still create an environment of fun for the kids. The instructors are particularly patient with my special needs grandson who can be incredibly challenging even for this loving Grandma. I commend each one of them who has instructed him as they are always so kind and are able to redirect in a manner that allows him to continue with his lesson and not shut down like he frequently does in other activities. In my 6-year experience at the JER Chilton's swimming lessons, although the instructors are incredibly young, I find them to be wise beyond their years in both instruction and people skills. I commend the administration for recognizing and employing such immense talent.

Source: Google

★ 5

Source: Google

★ 5

It’s a step up from the rec center. Step down from a LA fitness as far as the court. Did drills with Diggy D Buckets and Shot Trippington 🏀

Source: Google

★ 5

Source: Google

★ 1

Nice facility, but you aren’t allowed to play basketball on the basketball courts….theyre reserved for old folks to play pickleball. Lot of disappointed kids standing around.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I like the Christian environment (tv shows, culture of dress code, culture of language, etc). The butter pecan coffee is something I look forward to. I'm sad to lose the Racquetball court, but nobody would play with me anyway so I understand the change.Everyone is nice, friendly, happy. The child care I was sending grandson to is great and the workers are amazing. He is always excited to be there, so that speaks volumes.I never really look forward to lifting, but am always happy I go. I'm not much of a swimmer, but the pool was one of the criteria for choosing. I am unable to continue the time investment for Yoga at the moment, but enjoyed the sessions and teachers quite a bit.Thank you for having a wonderful facility available with so many great activities.

Source: Google

★ 5

The instructors are extremely knowledgeable and patient when working with kids. My son was very afraid to go in the deep end of the pool. After registrations in a few classes sessions, he was able to navigate swimming the full length of the pool, jump in the deep without hesitation, and understands water safety. I am at peace knowing that he is comfortable navigating 10 ft of water and shallow water now.

Source: Google

★ 5

Excelente !

Source: Google

★ 5

awesome sauce!!!!!!

Source: Google

★ 5

Source: Google

★ 5

All the staff are very friendly and helpful. Great selection of workout equipment, everything is clean and I love to swim. I am happy to have become a member.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is a review of YMCA kids swimming class. Clean pool, great price and excellent trainers. Kids liked and seems a good place for swim classes

Source: Google

★ 5

Love this place! My grandson plays basketball and my 6 year old attends the afterschool program at Anita Scott

Source: Google

★ 3

Not as it used to be. The bathroom is not well kept. Out of paper, there are no towels in the pool area. Staff is not as friendly. Staff members are not as friendly as other locations. Times have changed.

Source: Google

★ 5

😊

Source: Google

★ 5

Great place for group fitness classes!

Source: Google

★ 5

Best YMCA Facility I've been to.

Source: Google

★ 5

Source: Google

★ 5

The staff is very friendly and the facility is always clean

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Has evthing I need except a Whataburger inside.

Update: 09/08/23

I originally got this mbrshp bc my son was too young to have a solo mbrshp... he was old enough in March... I'm still paying for a membership. I have enjoyed the vast amount of weights and machines to vary the workout... Bball courts are nice, sitting/coffee bar area is always clean and tidy, the staff is always pleasant and helpful.

I will be a YMCA member for the foreseeable future.

Source: Google

★ 5

We love the youth sports league, group classes and having a place to play basketball.

Source: Google

★ 2

Source: Google

★ 5

Lots of cardio machines. I thoroughly enjoy my workouts here. The variety of group classes are an added bonus. Also a special shoutout to the kind and helpful people working at the front desk!

Source: Google

★ 5

My daughter is team member, she love and I feel she is getting the training she needs. They are serious in what they do.

Source: Google

★ 5

Amazing trainers! Awesome environment! My daughter has improved so much at her swimming! I'm very thankful for this team!

Source: Google

★ 5

Great facility and people. Feel very safe with the Y's social distancing, masking and cleaning processes in place.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I wanted to share my wonderful experience at the YMCA, thanks to Ms. Lauren. She greeted me with such warmth and professionalism, making me feel right at home from the moment I walked in. The tour was informative and enjoyable—Ms. Lauren was incredibly knowledgeable about the facility and all the programs available, answering all my questions with ease. Her friendly and welcoming approach truly made my visit a pleasure. Thank you, Ms. Lauren, for such a positive introduction to the YMCA!”

Source: Google

★ 5

Source: Google

★ 5

We love coaching here!

Source: Google

★ 5

Great place to work on my muscles

Source: Google

★ 5

As a senior, I appreciate the swim classes.

Source: Google

★ 5

The swimming instructors are great!

Source: Google

★ 5

Source: Google

★ 1

The staff is very polite. We participate in the sports programs they offer. I am disappointed that a coach is still being allowed to coach after how he treated my child. He intentionally did not play her and during practice would use himself in the spot she was suppose to play. He yells constantly at the refs and children on the team. I just can’t believe he is still allowed to coach.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love it

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great facility, swimming pool is bonus for kids

Source: Google

★ 5

Source: Google

★ 1

The lady at the front desk on this past Sunday was very rude and gave racist vibes …the guy was not too friendly either but was not as nasty as she was. There was a complaint about her that occurred on that day as well about her calling an African American child a name. I was not surprised at all considering the rudeness that I received. This is 2024. Please hire staff that is open to all creeds of color.

Source: Google

★ 5

Source: Google

★ 5

Kids love it

Source: Google

★ 5

Source: Google

★ 5

Great people, always welcome customers and attentive to all needs.

Source: Google

★ 5

I’m glad I joined! I joined after Physical Therapy to use their pool. It is heated in the winter and I knew I could continue my therapy lessons there. I have even found an excellent Trainer, Kristen, who has personalized my physical training.
I love the Y!!! Lou

Source: Google

★ 5

Source: Google

★ 5

YMCA in Rockwall has the best yoga and barre instructors.

Source: Google

★ 5

Source: Google

★ 5

Just joined. Awesome

Source: Google

★ 5

Source: Google

★ 5

Our 3 year old did so well in the 2 week swimming class! Definitely recommend

Source: Google

★ 5

Source: Google

★ 5

I thoroughly enjoyed my swimming lessons. My instructors were very patient and helpful. I completed my lessons with an abundance of confidence in my beginning abilities!

Source: Google

★ 5

Source: Google

★ 5

Clean friendly and resourceful

Source: Google

★ 5

Source: Google

★ 5

I love the aqua fitness and Zumba classes! All the instructors are awesome and always smiling! Feels really wonderful when you are there!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Child watch has been a great resource for our family and the main reason we joined the Y. The group classes are challenging and the staff/instructors are friendly. I do wish the class descriptions online indicated "beginner friendly" or "advanced", etc.
This location can be quite busy during certain hours and sometimes I have to change my workout plan for the day due to availability of equipment but I can still get a good workout in. The cardio equipment is new and great to use.
This is a family gym in the summer time so there are LOTS of kids running around. This does not bother me, but if this would bother you, then I would not suggest this gym for you.

Source: Google

★ 5

Source: Google

★ 5

The instructors are kind and patient with the children. They model the swimming skills and encourage the kids to do their best. The workers at the front desk are friendly and the parking is chill. We have had an amazing experience at J.E.R. Chilton YMCA at Rockwall!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

They will kick families off the courts at any time because BOTH halves are "reserved". Pickleball is reserved every single morning and if there is anything else at all goung on, you cannot play basketball/ do other activities on the courts.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

We have a special needs daughter that we knew would have problems swimming. She has been passed around by the instructors (Total of 4 have seen her over a week and a half)and she has trouble understanding why. She has not been combative or caused any kind of problems. Would like to see this not happen again to future special needs kids.

Source: Google

★ 5

The instructors are great and we love the people we exercise with. Great community!

Source: Google

★ 5

Source: Google

★ 4

Love this location, took 📸 while walking around.
*I love the camps here, my kids look forward to them every year.

Source: Google

★ 1

Why doesn't the Rockwall ymca take medicare when yet all the others do?

Source: Google

★ 5

Great staff
Clean and Safe
Good place to meet other families

Source: Google

★ 5

Source: Google

★ 1

Paid to let my bro in double the price and one of the lady’s up front didn’t let him in 😡

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

good clean gym. “body pump” is their best fitness class, with instructor Jamie.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The members and staff are very welcoming

Source: Google

★ 5

Source: Google

★ 5

Good quality equipment and very very friendly community.

Source: Google

★ 5

Excellent gym. Great workout area. The staff is very friendly and helpful

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this community of encouraging and health conscious people. A great place to meet friends if you're new in Texas! In the 2 years I've been coming to classes I feel stronger and more fit than I did 20 years ago, and the crowd there is not cliquey. A very welcoming staff and clientele.

Source: Google

★ 5

The swim facilities are always clean. This place is busy but manageable. I love all the activities they offer outaide of weight training.

Source: Google

★ 5

Great.family friendly.great swimming program

Source: Google

★ 5

Source: Google

★ 5

Friendly instructors who share my child's progress at the end of each session. Very affordable lessons and clean environment. Highly recommend YMCA at Rockwall.

Source: Google

★ 5

The coaching staff are very supportive of all team members!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I Love it there. The Staff are so Amazing...

Source: Google

★ 5

Source: Google

★ 5

The basketball court is so nice. The staff is always so nice and happy even at 6 a.m.🙏

Source: Google

★ 5

Nice little YMCA, friendly staff, wish they had a sauna.

Source: Google

★ 5

Source: Google

★ 5

Great job team!

Source: Google

★ 5

You got everything and the people great.

Source: Google

★ 5

Source: Google

★ 5

The facilities are well maintained the equipment is clean and safe, the child care is absolutely amazing. Highly reccomend going here as your family gym.

Source: Google

★ 4

Very clean gym. Great options for families. Would be a 5 star if they had more equipment to work on.

Source: Google

★ 5

How have I not reviewed a place I am literally in every other day all week?!

I only do group fitness here and occasionally lap swim but also utilize childcare and my husband uses the "gen pop" area 😂 and everything is GREAT. Equipment is in good condition, it's always superbly clean, and the classes are varied and we'll distributed along their schedule.

The group fitness instructors are phenomenal, I couldn't honestly rank them because I've taken almost every class at this point and have never had an even "meh" experience. I will shout out the ones I see most: Robin, Gracie W, Kelly, Yukari, Katie, and Monica. I love them all: so supportive, fun, and motivating.

The culture here is really friendly too, unlike other gyms I've tried over the years. People smile and chit chat. No one is so serious that you can't have a great time while working out, then again I ONLY do group fitness I can't speak for the gen pop gym culture lol. My kids always have fun at daycare (huge perk), and the pool activities for them are always great. Looking forward to continuing to enjoy this community as our kids grow and we will be using more of their services (like camps, youth sports, parents night outs, etc!)

Source: Google

★ 5

Love the atmosphere here where families and friends gather to work out and do sports. Such a welcoming and friendly place!

Source: Google

★ 5

Source: Google

★ 4

Lots of good amenities

Source: Google

★ 5

I am a swimmer! The pool will close at 8:45 pm Monday to Thursday!

You have to call to get a swim lane.

Restrooms clean, and pool has a Luke warm water. What I mean is that is not cold or warm: it’s perfect.

A very Christian atmosphere, but that is ok with my family and I.

Source: Google

★ 4

My entire family loves the YMCA!

Source: Google

★ 5

Good place! I heard some of the reviews some of them said that canceling membership is hard, let's hope that doesn't happen nowadays.

Source: Google

★ 5

Wonderful place for kids sports. Can’t really speak to the gym, as I work out at home. But it always seems very clean when I come in for things regarding my kids sports.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this place: the variety of classes, personal training, the front door greeters and members. Safe environment and Christian organization My happy place!

Source: Google

★ 5

The employees were so courteous and friendly. Good family environment. The staff made accommodations when they did not have to and I believe that speaks volumes about how much they really care about the treatment of the people that come to the YMCA. Keep up the great work. Thank you! God Bless!

Source: Google

★ 5

My visiting family felt very welcomed and they loved all you offer. Thank you

Source: Google

★ 5

Great sports enthusiasts, play soccer here.

Source: Google

★ 4

Source: Google

★ 5

Excellent place for your swimming

Source: Google

★ 5

Source: Google

★ 1

Clown shoes of an organization. Make you pay a fee to join, then pay for the uniforms (which is understandable) but then the "coaches" don't show up to practice or the games. My daughter was supposed to be cheerleading and literally just stood in the hot sun the whole game while some parents were calling, trying to find where coaches are, and this happened at multiple games. It's just a shame and a giant waste of $300+ for no return and the kids suffer the most. Just stick to league, select or school sport and save the money.

Source: Google

★ 5

Source: Google

★ 5

Facility is extremely clean and such a fun place to workout.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

🏊‍♂️🏋️‍♀️📱👥📞📧🏢🚫📝🌳📚🏢

Hey everyone! Today, I wanted to share my thoughts on the J.E.R. Chilton YMCA location, and also delve into a bit of its history.

The J.E.R. Chilton YMCA has been serving the Rockwell community for several years, providing a space for individuals of all ages to engage in various activities and maintain a healthy lifestyle. While the facility may be small in size, it offers a range of exercise equipment that is always clean and well-kept, ensuring a safe and enjoyable workout experience.

One of the standout features of this YMCA location is its swimming program. Myron, the instructor, has been a pillar of the program for many years, ensuring that children receive the proper basic training in swimming. His dedication and passion for teaching are truly commendable, and he plays a vital role in instilling confidence and water safety skills in the young swimmers.

However, it's important to note that there are areas that could use improvement. For instance, the young swimming coach seems to lack effective communication skills and often appears more interested in being on their phone rather than actively engaging with the swimmers. This can be disheartening for both the children and their parents, as clear communication is crucial in any coaching role.

Moving on to the front desk staff, while they possess some skills and knowledge of customer service and handling, there is room for improvement. One noticeable issue is their cultural incompetence, which can make individuals from diverse backgrounds feel excluded or misunderstood. In a community as diverse as Rockwell, it's essential for the YMCA to foster an inclusive environment where everyone feels welcome and understood.

Additionally, the front desk staff often seem unable to make decisions to solve customer problems, instead redirecting them to someone who may not even be present at the facility. This lack of empowerment can be frustrating for members who are seeking prompt resolutions to their concerns. Furthermore, the facility's customer service approach of avoiding issues rather than addressing them directly is unexpected from a well-known chain like YMCA.

Another aspect that needs improvement is the facility's policy transparency. When asked for a copy of their policy, the staff was unable to provide one. This lack of accessibility to policies can create confusion and uncertainty among members, who have a right to understand the guidelines and expectations of the facility they are a part of.

Despite these areas for improvement, the J.E.R. Chilton YMCA is located in a wonderful neighborhood. The Rockwell community is known for its peaceful atmosphere and educated residents, making it an ideal location for a YMCA facility. However, it is crucial for the YMCA to adapt and improve its services to meet the needs and expectations of this community.

By sharing my logical perceptions and experiences, I hope to encourage positive changes and improvements within the J.E.R. Chilton YMCA. Let's work together to create a facility that truly serves the needs of the Rockwell community, providing exceptional services and fostering an inclusive environment for all. 🌳📚🏢 #YMCA #CommunityMatters #ImprovementNeeded #RockwellCommunity

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love my local YMCA. Thank you for making it a safe place for me and my family to enjoy physical activities.

Source: Google

★ 4

Staff was kind of snooty - but great, clean facility otherwise.

Source: Google

★ 5

Source: Google

★ 5

My kids took swim lessons here for two weeks with Kierra and Kaden and loved it. My family are members and we have taken an outdoor exercise class with Kellee M. which kicked our behind but she was very involved with everyone as she encouraged them and coached them to activate the targeted muscles designed for the exercises.

The weight room and machine areas are clean and not very crowded in the earlier mornings (745-9). They do have an outdoor and an indoor basketball court that are used for some classes so I don’t know when they’re available for actual basketball. They do have youth leagues for volleyball and swim from what I’ve seen. You can schedule exercise classes and book certain facilities/equipment using the MINDBODY app which is pretty easy to use.

So far, we’ve enjoyed our Y

Source: Google

★ 5

Great place to workout. A relaxed, family environment.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Large and nice gym. All new equipment. Playground for your kids. Pool. Basketball court, etc.

Be sure to go before the rush hour around 5pm because they have so much equipment, that it can very crowded with teenagers.

At least when I went during the summer.

Source: Google