★ 1

One of the worst saunas I have been to. The temperature is always under 150 while other LA fitness gives over 180+. Complained many, many times. No action taken

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★ 4

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★ 2

Please do something about the group fitness studio; it's unacceptable that something goes wrong every week. The poor instructors are always struggling with the gym's technical issues. If it's not the music system, it's the AC, or the speaker, or something else entirely, and the managers never seem to know anything.
The gym is nice, and the classes are good, but please be on top of what's happening in your facilities .

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★ 5

Big place, with all the equipment needed for a full workout. Quite popular in the evenings, which is not a surprise

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★ 1

All I wanted was a hot shower and they can’t even do that. Completely wasted my time and money. Dude said it was “under repair”. I doubt they will have hot water anytime soon. Just ridiculous to keep charging the same amount when I can get the same amenities if not more at ymca

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★ 2

I have really enjoyed attending Zumba at this location because of the instructor, but I am reluctant to attend because there have been frequent technical issues that need to be addressed. Last week, the AC wasn't working in the room, and then a few weeks ago, the sound system kept cutting in and out. Will take my business elsewhere if I can’t rely on the equipment and things aren’t getting fixed!

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★ 4

Everything was great. Until a man walked into the women's locker room. I was changing from swimsuit to workout clothes. He just waved. Tried to get the attention of a staff member which was nigh on impossible until one happened to come in. She asked him what he was doing there and he just answered "no speak English". She told him to leave so he went into the pool area. I'm locking up the locker and he walks back in. Someone else asked him to leave. Again no speak English. 😡

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★ 2

The gym was due for a major makeover and finally the gym decided to do it after the news came out that there was another gym opening up close by. They done a great job, but the area the gym lacks is the cleanliness especially the restrooms. The restroom floors are always filthy. Also the water fountains at least one of them is constantly broken, today there were none working, and instead of offering free water and being apologetic there was nothing, super disappointing.

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★ 5

NO COMPLAINTS - Staff is friendly and management is accommodating to requests! Best gym in Austin. Lifetime is a waste of money. Got a chance to do a couple wide ranging workouts after the remodel and I’m very pleased with the improvements.

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★ 1

I visited this LA Fitness with two friends using free guest passes from the official website. The front desk staff refused to honor the passes and required my friends to pay $20 each. During the interaction, one staff member said to my friend, “I can look up some Planet Fitness for you,” implying that we could only afford a cheaper gym. This comment was inappropriate, unprofessional, and came across as a microaggression.

Additionally, it wasn’t until I informed him that I’m exploring gyms around the area and have a health/medical wellness membership through Active and Fit which I can transfer to any gym - that’s when he allowed me to use the free pass. To him, having Active and Fit was more secured and uplifted my social status (still stereotyping). We left feeling profiled based on our ethnicity and perceived socio-economic background.

A disappointing and uncomfortable experience. I would not recommend this location, especially to anyone who expects to be treated with fairness and respect.

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★ 1

Do not join this gym. Horrific upkeep of equipment, with machines left broken for extended periods, water filters with red warning lights left unchanged for weeks, etc. Prepaid for a year and then LA Fitness refused to refund the 5 remaining months once my primary location on Slaughter was closed despite me being told that was not a risk when I agreed to prepay for a slight discount. Absolutely awful customer service.

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★ 2

New layout is trash. They removed most of the free space and crammed useless machines into areas previously used for stretching and compound movements. Overcrowds leftover space by adding more machines while making interiors less appealing. New machines already need “scheduled service”. The only other LA Fitness in the area is now closed, forcing even more people into this more-crowded gym. If you have the option, look elsewhere. Will be doing the same.

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★ 5

Great experience

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★ 5

Great gym with great people highly recommend

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★ 2

There is not hot water in the showers! It’s cold outside please fix it. Also water pressure gets bad when more than one shower is on.

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★ 5

The best gym I’ve been to in Austin so far!❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥
I train randomly at three different LA Fitness locations depending on my schedule — Anderson Lane, South Lamar, and West Slaughter — and let me tell you, nothing compares to this gym in Austin. I’m not a beginner when it comes to weight training and hypertrophy, so I know what I’m talking about when I say this place is top-tier.
They have an incredible variety of machines for every muscle group, and the staff is always kind and attentive — from the front desk to the cleaning crew. The facilities are spotless, and the best part? Every location has basketball courts, a swimming pool, a hot tub, and a sauna.
Now they’re even renovating and adding more, like a Pilates lab and a glute-focused area, plus aerobics, spinning, and many other classes (which I never make it to, haha). There’s also a personal training zone if you’re new and need some guidance.
Imagine finishing a tough workout and being able to go to the locker area, change calmly, step into the sauna, then the hot tub, swim a little, and finally take a warm shower in a clean bathroom. To me, that’s like giving your body a spa day — and I can enjoy that every single time I visit any location.
And all this for $50 or less a month, with the ability to bring a guest anytime — my husband and I go together, and it’s amazing. Oh, and they even have a kids’ club for only $10 more. What else can you ask for in life? 😍❤️‍🔥🙈🤭🫶🏻
It’s no coincidence that these gyms have such high ratings — they truly deserve it. They work hard for it, and it shows. 💯👏

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★ 1

The AC was broke in one of the workout rooms. Nobody was notified. When I inquired at front desk, Jennett, was rude condensending, and unprofessional.This is not the first time.

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★ 3

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★ 5

The new remodel is beautiful! LA Fitness nailed it with having the right type and quantify of equipment that people use these days. They even got the ROGUE equipment you usually only see in black box gyms. Even during peak hour I rarely wait for equipment now.

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★ 2

Pretty good gym, but never enough bench presses. They had four, but one under repair for weeks upon weeks. Buy a new one! Sheesh

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★ 1

1 star simply for closing Slaughter/Menchaca. But also being a worse location. Now that they closed the other south location AND crammed more machines in here, it’s just packed at all times. Despite all their machines, there is no regular chest press machine? Don’t worry, there’s like 6 of the same ab machine. I’ll be cancelling.

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★ 1

This past week I encountered with Tammy at the front desk at LA fitness on Slaughter. I needed it to ask a question and she walked away without giving me a chance to ask. She was rude and she had bad attitude, she lacks of good customer service.

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★ 5

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★ 2

Since the renovations, they turned the (terrible) music way up, and it’s become impossible to totally drown out with headphones. Real nuisance.

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★ 5

Thoroughly enjoy the gym and atmosphere!

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★ 5

Really nice! Just recently renovated so that was a plus! Wide selection of machines, cardio equipment and free weights.

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★ 1

Rude staff, demeaning and uninviting. I was told that they hate “people like me” when I asked about the use of guest passes.

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★ 5

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★ 5

I love the new renovation super clean with all brand new equipment 🤩💪🏻👏🏻Thank you!!

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★ 3

Updating my review from 1 star to 3. The new remodel they just finished is amazing! Looks like a modern, new gym. All the cardio equipment is new as well as the squat racks. They even added a turf area like a lot of newer gyms have. The locker rooms and sauna were also redone. Overall much needed facelift. They keep the gym clean as well.

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★ 5

This gym has done an excellent job remodeling. The space feels brand new, with updated equipment and a very clean environment. Highly recommend!

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★ 1

The people who work here are so incredibly rude. Elitists with none of the class.

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★ 3

Recently remodeled interior work lots of new equipment- nice.

However, the new layout has the squat racks all facing each other- not nice. I hate having to stand face to face not even six feet away from someone while we’re both squatting. It’s really awkward and as a woman makes me pretty uncomfortable trying to avoid direct eye contact.

This might end up being a deal breaker for me, since it’s where I spend most of my workout time.
I miss when the racks were facing a mirror wall so I could check my form.

There’s also only ONE hip abduction machine which is crazy because it’s literally one of the most popular pieces of equipment, especially with all the trending instagram influencers praising it.

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★ 3

My shoes and personal items were stolen from the fitting room.
Machines are often broken and it takes long to repair then.

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★ 1

It's full, go somewhere else. The sauna is always full and is set 160F. There's no swim suit spinner. There are several pieces of equipment that have been down for mx since forever.

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★ 1

Equipment is often broken, rusty, or missing parts, and there are more members than the gym can handle, leading to frequent 10+ minute waits for machines. A typical 45-minute workout can take over 90 minutes due to delays.

Cancellation is also very difficult/basically impossible. The FTC has filed a lawsuit against LA Fitness operators for making cancellations unnecessarily complicated. Other gyms in the area offer better-maintained equipment and clearer membership policies. Very disappointing experience.

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★ 5

Great place! Aaron was super helpful

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★ 5

I have been going here for a few years after going to the Anderson location. They are both good, but the equipment at this one is my favorite. They have high-quality squat racks, a weighted sled, tire flip machine, glute bridge machines, trap bar, and TRX bands and balls, and battle ropes. These are not always common, and some of my favorite equipment. After trying a few other gyms nearby, this is one of the cleanest and best maintained gyms in the area. They also keep the music at an appropriate level for where most people use headphones, unlike other gyms nearby. The sauna and indoor pool are great too. Highly recommend.

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★ 5

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★ 5

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★ 5

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★ 2

Decent gym, has racquetball courts which is cool. The machines are a bit rusty and worn and there are usually a few that need repairs which is frustrating when it’s busy. People tend to leave equipment lying around as well.

Update: We’ve been going here for over a year now and it’s gone downhill a bit.

So many broken machines that take weeks if not longer to get fixed. Very busy so the wait for the functional machines can be long at peak times. Many machines are rusty and desperately need lubrication. We mainly keep this gym because it’s close, not as expensive as others (but still not cheap!), and has racquetball courts. With the number of members and the cost of a membership, you’d think they’d want to invest in the overall experience but it seems that they only care about their personal training experience but not everyone is interested in that. Considering looking elsewhere at this point but wish there were better options in the area around the price we’re paying.

We also switched our membership from LA fitness direct to paying through a program through my employer and had to go through the same pushy personal training sales pitch despite making it very clear that we’re not interested.

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★ 2

Not clean

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★ 2

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★ 2

Pros: racquetball courts, friendly front desk staff, the ability to bring a guest for free.

Cons: outdated machines that are constantly broken for weeks at a time, making most workouts impossible to finish. Several of the bathroom sinks and toilets have also been broken for at least a month. It’s insanely quiet, no music playing, it’s the least motivating gym I’ve ever been to. It feels like working out in an old library. It’s also the first gym I’ve been to where there’s no staff ever actively cleaning, putting weights back, doing anything on the floor and it shows.

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★ 5

Great gym. Aaron was a great help!

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★ 5

Aaron is the man! Go see him!

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★ 5

My husband and I were visiting Austin and needed a nearby gym for the week so we thought we’d give this one a try! It turns out it has it ALL! We were able to swim laps, sit in the hot tub and use the sauna which felt amazing 👌. On another day we used the weights area and we were blown away by the machines and weights available 🤩. We both got such an awesome work out and used machines we hadn’t ever seen before in other gyms we’ve been to! If we lived here this would most definitely be our gym!

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★ 1

I have worked out at many LA fitnesses in various states over the years.
This particular LA fitness seems to suffer from a lack of access to machine service folks. It’s actually quite shocking at any given time, how many of the machines have a sign that says they’re scheduled for service. They often tend to be the most critical machines. Today, I noticed four machines with scheduled for service signs in just one area of the gym. Who is the manager of this gym? Are they even trying?

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★ 5

Pleasantly surprised by how nice this place was after reading some of the bad reviews. Didn’t catch the salesman’s name but he made the experience easy. Especially appreciated how many leg machines there were, didn’t need to wait for anything. Would recommend for experienced lifters

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★ 5

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★ 5

Love it here, if you don’t know a good gym to go to in Austin you’re in luck this is the best one I’ve ever been to and I travel the world!
Thanks 💪🏼

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★ 5

Really neat and big place! A lot of different things to do and everything looks so clean.

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★ 5

Great location, great staff. Amenities are nice, pool, spa, sauna. Highly recommend!

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★ 5

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★ 1

On the weekends consistently does not open on times, on 7/6 I waited 30 minutes for someone to unlock the door and no worker had shown up. There were 30+ people waiting to get into the gym when I left

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★ 1

Gym doesn’t open on time

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★ 1

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★ 5

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★ 1

They have hidden fees that more than double your membership, go somewhere else.

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★ 5

This is by far the cleanest LA Fitness I can ever remember coming to. I travel for work so I see gyms all over the country. If you want a clean gym with clean bathrooms I recommend this place

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★ 5

I love working out here. The staff are great, very helpful at the front desk. Margo was awesome helping me troubleshoot and solve an issue I was having with my mobile app! A good mix of machines and free weights, and a nice turf area in the center of the gym for warming up and doing more sports specific exercises. In my opinion, better than Golds in South Austin.

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★ 5

I’d like to take a moment to recognize Aaron for his outstanding service and professionalism at LA Fitness. From the moment I walked in, Aaron made me feel welcomed, respected, and genuinely motivated to pursue my fitness goals. He brings a unique combination of positive energy, deep knowledge, and an authentic passion for helping people — qualities that truly set him apart.

Aaron consistently goes above and beyond, whether it’s answering questions, offering training advice, or simply making sure the gym environment is clean, safe, and supportive for everyone. He’s approachable, encouraging, and has a natural ability to connect with members of all experience levels.

It’s rare to find someone who not only excels at their job but also inspires those around them. Aaron is a true asset to the LA Fitness team, and his leadership, customer service, and dedication should absolutely be recognized.

Please consider this a strong commendation for a team member who clearly embodies the LA Fitness mission and makes the experience better for everyone who walks through the door.

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★ 5

Manager was super helpful and friendly, gym is very clean and all the equipment is brand new, will definitely be back.

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★ 5

Great customer service.

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★ 5

Great-love the layout and all the amenities. It's a clean facility. They have every machine you need.

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★ 1

This gym has 10/10 obnoxious announcements at the last hour. Like 10 minute announcements.

There’s mold in the sauna and mildew in the shower.

You know what would be nice people cleaning the equipment every other hour, but hey it’s just business I guess.

No need to take pride in how it’s maintained and experienced.

Note how the owner only responds to the 5 star reviews.

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★ 5

Thank u Jerry.
I love this place.
Can't beat the price for what it offers, period!!
Great gym to have in the neighborhood. I have been a member for years!!

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★ 5

I'm absolutely loving my fitness journey at LA Fitness 💪! The gym is always so clean and the staff is super friendly. Plus, the equipment is top-notch, which is helping me crush my goals. I've already seen such a difference in my strength and physique. So glad I chose this gym to start my bodybuilding journey! #LAFitness #Bodybuilding #GymLife

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★ 5

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★ 5

This is my go-to gym when I'm in town. They offer a great variety of machines, and the staff is very friendly. I would definitely recommend it!

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★ 4

It's good. Always cardio equip available, though always a few out of of service. Also a lot of the cardio equipment that works has at least one thing that does not work, ie HR monitor, TV, or buttons to change levels and such. Even so you can get your workout in. Also lots of free weights and machine weights. Sometimes hard to find the bench you want open during peak hours. You can always find an alternative. Limited group classes, and having trouble keeping instructors. My wife does zumba and many times she has shown up and no instructor will show up. The website does not track that. Departments are siloed. For instance the front desk has no idea if the classes are going to happen or if instructors will show up.

The place is kept very clean, no issues there. Sometimes the temperature seems a little hot. Almost always a racquetball court is available. Haven't used the pool. A lot of wasted space in there. There was a kids club / daycare. It's still there but not used for the customers. I see staff going in and out, but it's still staged for kid club. No basketball court, was turned into a group fitness area you have to to pay for classes to use.

Locker rooms are fine, I think you get towels if your membership is a high enough level. Bring your own lock. There are complimentary small combination lockers for keys and wallets, always available. Free wifi, not the fastest but has no problem streaming music for me.

All in all, if you live close and need a good value this is a good gym. Can't beat the price. Plenty of parking. Front desk is nice and always greets and says good bye with thank you.

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★ 5

Very kind staff

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★ 5

Aaron was so helpful !! Loved training at this gym !

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★ 1

They close earlier than advertised time

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★ 5

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★ 5

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★ 5

Thanks to Jerry

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★ 5

Jerry & Jason are excellent to work with! I love this location and all of the amenities! The sauna is the best! Love all
The classes and gym equipment!

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★ 5

Great atmosphere with tons of equipment!

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★ 2

WHY DID YOU GET RID OF THE BASKETBALL COURT TO PUT AN EXTRA PAY FITNESS CENTER NOBODY USES?

This was the only reason I came here

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★ 2

Very frustrating to be a member of this gym. Equipment is always in disrepair and stays that way for months. What few video screens that are operable now have one news station, 2 shopping networks and 2 music channels..that’s it. No soorts, networks etc.
Just horrible

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★ 4

Im from Arkansa and was in Texas for the PBR on 5/17&18/2025, and was needing a place to workout for a couple of days. I read alot of reviews some where good and alot not so good, ranging from bad equipment,rust. I am a member of a new gym here in Arkansas and it has new equipment I must say my visit to this gym was awesome yeah there was a little rust on some equipment but all of the equipment was awesome. There was some neat equipment in the gym that i like that my gym doesn't have. I didn't use the pool so I can't comment on it but I must say if I lived in the area that would be my gym. I went earlier in the morning so I can't comment on how ppl are once it get busy but I will say this i believe that's an issue with all gym once it get busy cause some ppl come in and use the equipment as a phone booth or a chair to just watch TV. It happen here in Arkansas as well. My hat go off to the staff and the gym. When I come back I will be sure to visit again. Thanks and keep up the good work.

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★ 5

I travel frequently and I’ve been to many different LA Fitness locations. This was by far the best experience thanks to Jerry. He was by far the most helpful person I’ve encountered at the gym.

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★ 1

LA Fitness in a nutshell. Can’t get machines to work half the time, or clean the space

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★ 5

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★ 5

I love this gym because it has a pool and great amenities! There’s so many classes to chose from and it’s centrally located making it easy to get a workout in.

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★ 5

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★ 5

Really great gym, super clean and friendly staff!

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★ 5

Super nice staff. Clean gym. Has a full pool which is nice as I’ve been trying to get into the habit of various full body workouts.

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★ 5

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★ 5

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★ 5

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★ 5

Aaron was very helpful and great customer service e

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★ 5

Great gym

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★ 1

I called ahead to ask about the 3-day free pass and wasn’t told it was only for locals. I made the trip to the gym thinking I could use the pass, but when I arrived, I was told I wasn’t eligible. The manager, Aaron, eventually let me in for free but only after checking my phone and asking me to leave a 5-star review in exchange. It felt a bit unprofessional and dishonest

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★ 5

Great gym great staff. Aaron was very helpful.

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★ 5

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★ 5

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★ 5

Clean and well maintained!

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★ 5

This place Rocks!

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★ 5

Helpful staff, clean equipment, nice pool. Will return.

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★ 3

This is about as mid of a gym as you can expect, definitely better than some in that the equipment is pretty good all around, good free weights section, plenty of space outside of the busiest times, pool, racquetball court, spin bikes etc. But, they don't fix equipment very fast, and it's simple things too.

The worst part is the locker rooms, why are the faucets ALWAYS broken or out of soap? Sauna is consistently a letdown since it's only ever at 160° even though it says it's set to 180° it never reaches there despite being asked 10 times to increase the temp.

$55/month is decent for what you get but leaves much to be desired.

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★ 5

Love it here, if you don’t know a good gym to go to in Austin you’re in luck this is the best one I’ve ever been to and I travel the world!

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★ 5

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★ 5

Great gym!!

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★ 5

Best gym ever! Mason & Jacks 💪

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★ 5

Amazing place

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★ 5

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★ 5

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★ 1

On a handful of occasions there has been no soap in the men’s bathroom. I can understand if soap may be out during peak hours or even due to limited cleaning staff scheduling. But zero soap in 4 bathroom sinks, and 6 locker room sinks.

THIS IS DISGUSTING.

The last time I brought this up with the staff, where a higher level employee was present. The higher level employee stated “ it would arrive the day after tomorrow “

This isn’t replacement parts for workout machine. This isn’t a malfunctioning treadmill .

It’s soap. You share a shopping center with target where you can buy soap by the gallon.
There is zero excuse for not having SOAP in a gym.

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★ 5

Great gym

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★ 5

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★ 5

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★ 1

Allows hate speech in their gym. Will not return to this and other locations unless their policies change.

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★ 5

Best gym in Austin!

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★ 5

Great customer service!!!

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★ 5

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★ 1

Es una basura la verdad grande y todo pero todos los equipos son viejos no les dan mantenimiento . Los baños súper sucios y para colmo tienen un homeless dentro de los baños viviendo . Para mí es pésimo el gimnasio para lo alto que cobran debería mejorar al
Menos los equipos

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★ 5

Great experience Aaron was very kind and helpful

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★ 5

Amazing Service

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★ 5

Really helpful and friendly staff

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★ 5

Good gym make me strong

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★ 5

Jack was very helpful in showing me all the rates

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★ 5

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★ 2

I’ve been a member here for a couple of years now and overall it’s fine but if you’re looking for stairmaster machines then look elsewhere, this is not the place for you. They have around 6 machines but a minimum of 4 of them (currently 5) are broken at all times. 4 of the machines have had “scheduled for service” signs on them for, without exaggeration, 6 months. Not even an attempt to fix them and it’s absolutely maddening.

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★ 5

Best gym in ATX; with all the amenities!

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★ 5

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★ 2

This gym could be good but the machines being broken for weeks/months at a time is frustrating. Only 2 of the 6 stairmasters are functioning and the other 4 have been broken for over a month.

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★ 3

The pool temperature of this location is unstable. At times, it can get very cold. Call for the water temperature before you go. Or choose a different location.

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★ 5

Both this location and the one on Manchaca/slaughter were the locations I used. The staff was always extremely friendly and approachable. In fact the gym atmosphere itself was very chill despite having the range of those new to gym and hardcore bodybuilders.

I did have to cancel my membership for no reasons related to the gym, and I appreciated that they didn’t use guilt or intimidation tactics to retain me, like other gyms have.

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★ 5

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★ 5

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★ 3

One of my favorite LA Fitness locations, love that they use salt water rather than choline for the pool and hot tub. My biggest disappointment though is regarding the bathroom and shower area - they use so much bleach or whatever cleaning products that as soon as I walk in there, my eyes start to feel like they’re burning. They’re already mopping the locker room again at like 8-9am, so when you’re changing, you’re doing so on a wet floor. So while I appreciate having n clean facilities, it seems like it’s way over-kill!

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★ 5

Friendly staff, clean locker rooms and plenty of exercise machines and equipment.

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★ 5

Amazing gym!

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★ 5

1st rate customer service, it was nice talking with someone and not being on hold or talking to an automated robot.

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★ 5

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★ 5

Best gym. Jack hooked it up.

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★ 4

This gym is close to home and has everything I need for my workout. Staff is pleasant enough. Would be nice to see some new equipment or quicker maintenance for some machines. Not sure why I see so many low reviews for staff. I go to the gym to work out. Not socialize, not to be greeted at the front door or bothered. To each their own, I guess.

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★ 3

The equipment is dated and could they could use a renovation.

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★ 1

Sauna smells horrific. Not a one-time issue. Someone’s definitely dropping the ball on a cleaning protocol

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★ 5

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★ 3

The gym has what i need for the workout I need to do. The lap pool and hot tub are a nice addition. My biggest issue is with the people who work here. They are constantly trying to upsell you on things you don't need. Worse, they texted me even though I NEVER indicated, through any communication preferences, that I wanted to be contacted directly. My personal information should NOT be in any employee's phone.

Again, I get a discount on LA fitness so for the price I cannot complain. It's worth it just to use the pool.

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★ 5

Really convenient location, tons of equipment in terms of machines, free weights, and cardio, and plenty of extra space to do your own thing.

Definitely a good value for the price compared to nearby gyms (and I've tried almost all of them), especially with the saunas.

Super helpful and friendly staff, too! Thank you, Wyatt, for your professionalism and going the extra mile to help me during my move!

Definitely recommend if you're in the area.

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★ 5

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★ 1

People are spending hours in a changing room at a time with zero repercussion.

Management does nothing to stop folks from camping in the bathroom — even when asked by members who value privacy and security.

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★ 1

Not possible in the app to cancel membership so I instead went in person to cancel on a Saturday, was told I could only do it Monday-Friday from 9am-5pm when a manager is there. Called to cancel and was told I would get emailed instructions, instructions were a form that must be filled out and physically mailed.

Reading the other reviews, it seems many others have had their time wasted with this same stupid process.

Hassle by design = 1 stars

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★ 2

Men’s room is not well kept to much equipment in need of service. The p people at the desk chatting until you actually need assistance. This not a well managed location

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★ 4

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★ 5

Great space with great people.

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★ 5

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★ 5

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★ 1

Staff is rude. Chick at the front desk and useless dude waiting desperately for a sale were both generally rude. Would not recommend.

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★ 3

Maintenance is an ongoing problem. None of the rowing machines work properly, and that’s OK by the management.

On any given day, half of the stairstepper machines work.

Other machines squawk squeak or just sort of kind of work.

The pool is closed fairly often for unknown reasons.

Like I said, maintenance is an issue.

The above was two years ago. Nothing has changed. The pool is frigid and turgid. Equipment stays broken for years.

There’s better gyms.

Source: Google

★ 5

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★ 5

convenient gym to my home and has everything i need. people are nice.

but! the stairmasters really need to be fixed or replaced soon! there’s only 2 that work reliably now.

Source: Google

★ 5

Amazing front staff

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★ 5

Great environment to work out in.

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★ 4

Nice staff and good vibes.
Plenty of equipment, which is poorly maintained: from broken machines through TV screens that don't work, and on to a jacuzzi and pool that close regularly due to water quality problems.

January 2025:
Maintenance problems continue to drag down this gym. Especially in the pool. Freezing water has led to customers seeking alternative LA Fitness locations or other gyms. The showers have only tepid water. Some faucets don't work. Many machines await service. Things just don't get repaired, and when they do, it's not long before they break down again. The management seems oblivious to the situation.

January 2025: poor maintenance continues. Pool water heaters broken, showers have tepid water at best. This at a time of year when patrons, new and old, are eager to get back into shape after the holidays. Staff seems oblivious to the lingering problems. Can't wait for upkeep improvement in this otherwise fine gym!

Source: Google

★ 4

clean, well maintain, with decent equipment. could be crowded at rush hours due to limited size. friendly helpful staff. silver sneakers instructor barbara martin is an outstanding leader always upbeat understands senior conditions and keeps the group motivated and involved.

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★ 5

awesome gym!

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★ 5

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★ 5

great gym

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★ 5

Very good gym

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★ 1

Worst LA Fitness in all of austin. No hot water any visit I’ve come to this location. Water has been freezing. No blow dryers. Broken machine machines. Absolutely never going to this location again, Rather be at planet fitness

Source: Google

★ 5

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★ 5

Aaron was very helpful and a cool guy would check out this gym if you are in the area

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★ 5

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★ 5

great gym!

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★ 1

Having to deal with bored people at the front desk bothering me on my way in and out. Who the hell wants to be asked "You okay bruh?" when they are badging in.

Super annoying and overly talkative people at the front desk.

Source: Google

★ 5

Visiting from out of town and stopped through for a workout. Helpful and nice staff, shoutout to manager Anthony! Clean gym and spacious. Only recommendation would be to turn the music up😬 Otherwise a nice LA!

Source: Google

★ 1

Tried to come in and cancel my membership multiple times, just to be told I have to come back at another time to fill a specific form out with a salesman during a specific time window as if my life revolves around a sales person. On top of that, the disrespectful salesmen you have had at your gym the past 4 years have harassed all of my gym guests to the point that they stopped wanting to join me for a workout because the salesman would not stop harassing them.

Your company lost my business and multiple friends of mine for your lack of respect of both our time and personal space. I’m so happy to no longer be giving money to a corrupt corporation that doesn’t even care about their customers.

Source: Google

★ 5

Pool, hot tub, rowing machine, everything one needs for a jolly good workout, mate! 😉

Source: Google

★ 5

Highly recommend working with Anthony. He was very personable and really helped me get a lay of the land. Didn’t feel too salesy and could tell he was trying to help me.

Source: Google

★ 5

Muy buena atencion

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★ 5

Anthony is the GOAT

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★ 5

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★ 5

Clean and lots of equipment!

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★ 5

Staff is very nice and helpful

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★ 5

Very nice staff, clean equipment, great location. Aaron was very helpful with the tour. Thank you!

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★ 5

Best gym ever!!

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★ 1

Couldn’t rate any lower. Quite literally the worst service from manager Aaron Biel. Avoid at all costs!

Source: Google

★ 5

Great staff and nice gym!

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★ 5

Great gym

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★ 5

Clean gym and great staff!

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★ 5

Aaron is the best sales guy! Good deals!

Source: Google

★ 1

Corporate keeps making one bad decision after another. They haven’t had all 6 stair machines working in 2 years. At the time of writing this, only 2 out of 4 machines are working

Source: Google

★ 2

I have lived in Austin for almost 12 years. I have had memberships at 24 hr fitness, Golds, Crunch, and Lifetime. This is by far the worst! It starts with the unfriendly staff when you walk in who are typically on their phones and barely lift their heads to acknowledge your existence. Once you get inside to workout it’s very rare to find machine wipes. Occasionally there will be a spray bottle sitting where the wipes should be, but there will be no paper towels to actually wipe the spray. There is really only one of each type of machine (outside of cardio), so good luck if it’s a bit crowded. Having said all that, the locker rooms are really what takes the prize. I have been in cleaner gas station bathrooms…there’s piles of hair in the corners and along the walls and the lockers themselves typically have hair or stains in them. I have been here to work out multiple times when every paper towel dispenser in the locker room and bathroom was empty. The sinks are always filthy often with phlegm/spit in them. I cannot comment on the showers since I would not dare to use them considering the condition of the rest of the locker room. You can definitely do better than this place, and probably at a lower price. The only reason they get 2 stars instead of 1 is because they do have a lap pool.

Source: Google

★ 5

Anthony and the staff are amazing. Love it here.

Source: Google

★ 5

This is my favorite gym in austin!! The bald guy with the frail build at the front wasn't to nice though but hey we all have bad days

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★ 1

Very annoying that the gym says open until 8, and I am forced to leave at 7:45. The place is already bad enough with equipment not getting fixed.

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★ 5

This gym (4001 S. Lamar specifically) has helped me changed my life. Originally visiting on recommendation by my sister, whom I am so glad I listened to, I immediately began making connections and establishing habits that will last a lifetime. I’ve already made steps toward getting a NASM certification largely in part due to the friends and mentors/mentees I’ve made here. THANK YOU LA FITNESS for everything.

Source: Google

★ 5

Great range of equipment & facilities. Love the layout out of the spin room. A well set up functional training area.
For those who like squash, very few gyms have squash courts these days, but this one does.
Lots of work out machines; multiple cardio choices and resistance well covered too. There is also a wide selection of free weights/squat racks.
As a fitness professional I would endorse this training environment for all ages and ability levels. Something for everyone.
Good standard of hygiene and maintenance.
Shout out to Ken, doing a phenomenal job on reception!

Source: Google

★ 2

I come to this location for the first time. The staff is un-useful when I need help and ask him where is the machine that I can workout specific on my abs. They are just sitting and talking.

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★ 1

Bad administration they would lock the door an hour before the gym close not let him members in like what are members paying for .??

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★ 5

Great Gym. A lot of room. Tons of equipment and different areas for wide avenues of fitness.

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★ 5

Awesome place, friendly staff, good equipment

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★ 5

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★ 3

I like this place it's close to my work but they got a dude working the front desk who wears fake eyelashes like a female lmaooooo

Source: Google