★ 5

I just wanted to come in here and say thank you for your kind and friendly service. I highly recommend their REZEN service. Ask for Lance or Nancy.. they are very informative and patient helping me with my shoulder injury.

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★ 5

Robert is hands down the best fitness director/trainer I’ve worked with at any gym. He took the time to understand my goals, current fitness level, and previous injuries, then built a plan that actually made sense for me.

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★ 3

Mid location for sure. Front staff are mainly on their phones or busy while restrooms are neglected, bathrooms missing toilet paper, shower curtains are due for a change, half of shower heads aren't even spraying water evenly and hit you with some random spray option.

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★ 5

JC the trainer here is awesome!

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★ 5

New home gym. I really enjoy this location. The amenities are great and the gym is spacious and clean. Also staff was friendly and welcoming. Excited to be back on my fitness journey. :)

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★ 2

Overall experience has been great, but I'm writing this as 2-star because sales HARRASSED my wife when she went in for her free training session. They spent over an hour pressuring her to spend thousands of dollars on a personal training commitment. Not good. Leaves a very sour taste in our mouths.

Otherwise, sales staff for the membership have been great and the gym itself is quality.

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★ 5

Excellent customer service and ammenities.

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★ 1

Dangerous, Porsche was broken in the parking lot, the roving security guard is there for show. If you bring a nice car beware nothing has changed at this location if anything it’s worse.

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★ 3

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★ 3

First time at this la fitness ,not to bad.n
Just the typical dirty restrooms ,out paper towels.

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★ 5

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★ 5

Tyler is a great trainer! Very knowledgeable and attentive. A great balance of accountability and care. Highly recommended.

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★ 4

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★ 1

Good gym while your working out. Got everything there.

But the gym is very very very scummy when trying to cancel membership. I left the state and they made it very difficult to cancel membership and personal trainer, and tried to tack on a bunch of fees. I had to cancel my cards and now according to them I owe them money. To me it seems reasonable to pay for gym when there and you use and not pay when not (for them this is nuts). I was gonna come back to gym and personal trainer when I got back to Houston but now out of principle I'm never coming back to this scummy behavior.

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★ 4

Out of all the la fitness locations in the loop this one is the most well maintained. It’s not as busy or unkempt as the other locations. -1 star for no basketball court.

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★ 1

From no bball court, no towel service (but youre charged), half the times the wipes are out, no tp, rude front guest staff but oh man you can do a lot of add ons here just cant get the customer service right.

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★ 5

Just had a conversation with my Über driver about fitness, in general. I've passed by the LA Fitness on Yale on my way to the music store in the same shopping center where they have armed security. Admittedly, I have never actually been here but everybody I know and their friends speak so highly of this location I'm beginning to think, "Hey maybe I should start working out here, too." Highly recommended based on the amount of discerning friends and their acquaintance's recommendations to me.

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★ 5

Been going to several LA Fitness locations for many years and this one has been by far the best. Their staff always friendly checking you in, good equipment, and amenities like the sauna.

My favorite part, as a lifter and boxer, is the Rest and Recovery Zone. Brian, the person who runs the R&R zone is always extremely thoughtful, knowledgeable, and helps athletes on their journey. His experience helps customize the type of recovery and benefits to the athlete. Couldn’t recommend enough!

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★ 5

It is my first time to this location. I really like Erika the front desk! I did not bring my own mat for yoga class and I went to front desk for help. She heard my need, and told me that they are ordering mats at the moment and went to her car to lend me her own yoga mat. I am very thankful for her! She made my day!

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★ 4

Expensive. . Good thing is that there is no crowd.

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★ 5

Good place to workout. Place is clean. Go early but busy

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★ 5

Me gusta me siento bien ahí

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★ 2

Can't get right. Anyone remember that movie from. Martin Lawrence and Eddie Murphy: Life.

The spa is half the time broken, whether it has excessive gross foam in it, or the heating element doesn't work or it simply is broken like yesterday and the last few days of this sign.

Would recommend a sign be placed at the entrance of the gym. Some of us would travel to a different gym for a working spa.

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★ 5

Good gym, no issues

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★ 5

I’m very happy that they were able to
accommodate me at this location when the pool at my home gym was out of order for an extended period of time. Jake was very friendly and welcoming. The gym is big and clean.

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★ 1

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★ 5

The staff customer service is amazing, respectful and welcoming and the gym is always clean. I been coming to this location for years and I don’t have any complaints.

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★ 4

Been going to water aerobics a couple of times a week for about a year and love the classes! A lot of the time the water temp is good which helps cause jumping in cold water at my age is not pleasant. Staff has always been friendly and helpful…especially the little bit older lady at the front desk.

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★ 1

The manager Steven complete disrespected my wife when we came to the gym. He was very rude with her and was being extremely condescending regarding her guest pass. Didn’t explain it to her and expected her to know so when she was trying to get it to work he decided to look at her and I with an annoyed face with attitude. After confronting this manager and telling them they need to be respectful and not to give a guest attitude who is just walking in. He proceeds to spam calling my wife 4-5x to argue with her on the phone and to let her know he is going to “to let it slide”. Completley unprofessional and i know a district manager would not allow this.
He then proceeds to call his district manager and tell him “this guy is yelling at me and proceeds to make himself sound inoocent” then as I’m telling him he made a huge mistake because he was not supposed to handle it like. He starts smiling and laughing at me. Then proceeds to tell me to be escorted or to be trespassed. I will go to any means to get this to corporate and will speaking to every manager I can find to have this resolved. Absolutely unprofessional and this manager handled the situation effectively like a child and i would never believe this company would allow this person to be a manager. I will review all camera footage and phone calls made to my woman to get to the end of this.

Also tried calling and my number is not being picked up and when i asked for cooperate number he hung up on knowing it was me. I will go to any end to have this person properly reviewed as i do not believe this is to La fitness standards.

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★ 1

Staff is rude and they make it overly complicated to cancel memership.

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★ 1

Complaining about a guest

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★ 1

They did not want to cancel my membership and personal training. Staff is rude and not always willing to help. One of the manager said he was going to fight me at the corner. Never go here!!!

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★ 1

Shoutout to the front desk old lady at LA Fitness for making us feel so incredibly unwelcome! We asked a simple question about the guest pass, explained our situation politely, and in return got a masterclass in how not to do customer service. She couldn’t be bothered to help or even pretend to care. I guess basic courtesy isn’t part of the training here? If you’re hoping for a friendly face when you walk in, maybe try a different location — or a different gym entirely, cause definitely she was just working on her sudoku…

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

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★ 2

The workout classes are not led by good instructors. I went to the water aerobics and the zumba classes and they were both disappointing. I've had better classes elsewhere.

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★ 1

This gym used to be good, but they replaced half of their workout space with "pay-to-use" spaces. It's extremely crowded with half of the gym empty because no one wants to make additional purchases on top of their membership. I would recommend any other LA fitness

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★ 2

Closes too early on Saturday and Sundays
Equipment will go unfixed for MONTHS
And always runs out of wipe off towels… think it’s time for a new gym.

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★ 2

This machine has been broken for almost 4 months now

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★ 4

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★ 4

I’ve been coming to this gym (Yale ST) for over two months, and the hip abduction machine has been out of order this entire time. There is no alternative machine for this exercise, and it’s frustrating for members who rely on it for their lower body routine. A sign that says “Scheduled for Service” has been sitting there for weeks with no visible action. Please prioritize maintenance – members pay monthly and expect functioning equipment.

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★ 1

DO NOT SIGN UP FOR PRT

It's been a complete nightmare and I feel like an idiot for giving them the benefit of the doubt for so long to make things right (failing to freeze after a disabling injury, lack of communication, showing up for numerous classes with no trainers, saying we could use the facility outside of training but then not allowing it, charging when they said they would freeze, not having staffing or times available that I ensured were available before signing up, and more).

They also double charged my boyfriend for training for MONTHS and never made it right. Both the gym and corporate offices don't respond consistently or call you back when they say they will.

Don't give them your money!

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★ 5

From the front desk to the staff that is super informative and knowledgeable, this gym has been a great experience. Even during busy times there’s always machines available.

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★ 2

Gym Equipment is good. The restroom, sauna, and locker room needs major cleaning and improvements

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★ 5

Staff was nice.

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★ 5

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★ 5

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★ 2

Insanely crowded. No matter what time of day.Sometimes you can't even move around or find a locker because it's just people stacked on people.

In half a year I've only ever had a lane to myself in the pool maybe once or twice (early morning/middle of the day/late at night) and it is always sweaty/dirty. 0 enforcement of hygiene rules throughout the gym (plenty of sweaty gym bros getting in the pool/spa in their sweaty underwear).

I'm stuck going because it's so close but I've never seen a dirtier / more crowded gym before.

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★ 1

Why is Janet so angry and rude. Be careful she will snatch your bag and run away with it.

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★ 1

The restrooms stink. They don't know what a soap or scent cleaning products.

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★ 1

Ok now I hate this gym the lady In the morning 4am when they open always has issues with me because I'm homeless and shower here either though I also have a gym membership elsewhere too she always telling me to leave my bedding up front when I have it because people complain not kool I'm canceling membership for good

Update. I have switched different insurance company so my membership will end here July 1st 2025

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★ 5

I’ve had an excellent experience with Linda at the Cryotherapy and Recovery center inside LA Fitness. She’s extremely knowledgeable, professional, and always goes above and beyond to make sure I’m comfortable and getting the most out of my sessions. Whether it’s cryotherapy, compression therapy, or any other recovery method, she takes the time to explain everything and tailor it to your needs. You can tell she genuinely cares about your wellness and recovery goals. Highly recommend asking for Linda if you’re looking to enhance your recovery routine!

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★ 4

It is nice organized place. Relatively clean although there is way for improvement. My biggest complain that is crowdy and they do not enforce their policy to make the machine available between sets.

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★ 1

On 5/29/2025, my husband and 13-year-old daughter visited to meet with his trainer. My husband, who owns a business, arrived with his pickup truck and trailer around 5:30 AM. Upon arrival, the receptionist was extremely rude, immediately telling him he couldn’t park outside and insisted he park far away at a Walmart instead.
During check-in, the receptionist did not allow my daughter to accompany him into the gym area, even though she was not going to use any equipment she was simply there to observe. She was told to stay seated on a couch. Another individual even witnessed the receptionist speaking negatively about my husband while he stepped away.
We expected a welcoming environment, especially as potential new members. People make the effort to wake up early and commit to healthier lifestyles, and it’s disappointing when staff make the experience difficult. My husband and daughter were treated unfairly. A simple, respectful request to move the vehicle would have been enough to avoid this entire situation. Unfortunately, due to the poor treatment they received, I will be filing formal complaints.

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★ 5

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★ 5

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★ 5

I went in there on a trail walk along buffalo bayou. The front desk was kind and courteous. They gave me all the information in a professional manner with great speed. All 4 of them at the front desk had smiles and great energy. I am really leaning to membership from my first impression. I looked at the cleanliness of the restrooms and knew this was a good gym. 🤔🙄
Animal friendly?

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★ 2

The gym is expensive. I gor the Family plan and their plans are no good for a Family of 5. They were supposed to add my daughter as a guest and they initially did it but later the pass for her changed and without notice they changed it and they messed it up and then started asking her to register every single time., when it was not like that initially. The people at the front desk made her feel unwelcome when her name with notes were in the system and that upset me.
Any adjustment, cancellation or complaint has to be attended by the nanager who only works from 9 to 5 and no one will take care of you regarding billing after the Manager has gone. People have to work at those hours and I can only go after 7.

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★ 5

Honestly? This is the best LA Fitness I’ve been to. It has all the equipment you need and then some. Never too crowded.

But what really makes this place stand out is the Rezen Recovery & Cryotherapy room! It has everything you can think of to make recovery a breeze & the staff there are amazing. I honestly signed up just because of how above and beyond one of the staff members, Nancy, went when I did my rezen free trial. I had mentioned in passing how I wondered if a recovery room like this would help someone with scoliosis & the very next day when I ran into Nancy she told me about all the benefits for scoliosis because she did this research on her own time!! How amazing is she??? And there’s also Brian who is typically there on the weekdays & he’s so knowledgeable about all things recovery and does such a great job explaining everything about this room.

Signing up for the rezen room has truly made me want to work out harder & more consistently so that’s why I think this LA Fitness stands out from all the others I’ve been to.

10/10 recommend!

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★ 5

I was this close to canceling my LA Fitness membership—until fate, choreography, and the REZEN Recovery Room stepped in.

I came back to the States, saw my membership had been paid for the month, and noticed my absolute fave Zumba instructor, Isabelle, was teaching. Her classes are everything—high energy, perfectly guided, and the reason I decided to step back in.

But the real plot twist? Brian in the REZEN Recovery Room. WOW. I passed by out of curiosity and ended up getting the most personalized, research-backed, expert-level walkthrough I’ve ever experienced at a gym. His passion for recovery, wellness, and mind-body alignment was so evident, it felt like a curated wellness consultation—not a casual gym tour. He was thorough, attentive, and so clearly invested in my experience and healing.

Honestly, if I ever cancel REZEN, it’ll be because I’m ending my entire membership—and at this point, thanks to Brian, that’s off the table.

Oh—and let’s not forget the $200 gift card I found out I can use at the spa inside LA Fitness. Major win.

Bottom line? Isabelle got me back through the door. Brian is the reason I’m staying.

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★ 1

LA Fitness – Yale St: Worst Experience with PRT and Dishonest Staff

If I could give -5 stars, I would. I enrolled in a 6-month PRT program at this location and had several sessions saved up. Before the program ended, I called JC to confirm I wouldn’t be charged again after the 6 months — he assured me I wouldn’t be. Yet, I was still charged for an extra month I didn’t authorize.

When I called to get this mistake fixed, instead of simply processing the refund, Tyler went ahead and canceled my entire training program — which now suddenly puts a 30-day expiration on all my remaining sessions. That was never the agreement. JC himself had told me clearly that the sessions do not expire, and that’s also what’s stated in the original terms.

So now I’m stuck trying to cram in multiple sessions in 30 days (which is unrealistic), waiting 3–5 business days for a refund I should never have had to request, and left dealing with a complete mess caused by their own poor internal communication.

This is shady, unprofessional, and absolutely unacceptable. Be warned — they will say one thing and do another.

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★ 5

Perfect the girls are on fire lol

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★ 5

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★ 5

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★ 5

Great gym. Swimming pool ✅

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★ 3

Great lots of equipment

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★ 5

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★ 3

Please solve the problem on the stereo system. It is really difficult and annoying to work out with a music that is on and off all the time. It plays 10 seconds than stop for 5s and come back and stop again. It is better just to turn it off if it can not be fixed. Besides this the gym is the best LA. Fitness in Houston in terms of machine quality, space and number of equipment. I hope this problem with the sound can be solved quickly.

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★ 1

I recently returned to the gym after being offered a 3-day pass by a former salesperson who invited me back. However, when I arrived, a different salesman was extremely pushy and told me the pass was only valid for 24 hours. Once he realized I wasn’t signing up immediately, he became dismissive and seemed solely focused on making a sale. It was frustrating to be invited back, only to be treated poorly and have the original offer disregarded. I genuinely was interested in signing and cancelling my membership at Eos because it is much closer to me, but after this experience I’ll gladly make the drive to my current gym to avoid the poor customer service.

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★ 4

First time I tried it, the hot tub smelled like fungus feet, and even after I showered my body smelled like feet. So then I complained to the operations manager, and next time I came after they just cleaned it and it was fixed. Visually the grime on the walls was gone. So they do respond well to criticism. Thank you guys!

I added a couple stars, and will sign up for a membership. Hope it stays clean.

Otherwise the gym is really great! The machines are good and the pool is small but adequate.

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★ 5

Today I was informed about a new policy starting in May for people who check in with their cel #. Well I was not about to pay a fee for something that is free. Yuli at this location was able to help me and fix my problem with check ins through the LA Fitness App. Thank you Yuli for taking time and consideration in adjusting my access through the LA Fitness
App.

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★ 5

Great pool and sauna is really hot. Best La fitness I have been too recently. Machines are well organized and people are cool.

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★ 5

I really enjoy working out here! The Zumba & yoga classes and teachers are amazing! It’s clean and there’s plenty of equipment with no waiting.

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★ 5

Brian at Rezen recovery room was soo helpful to my husband and I! He gave us the grand tour and was extremely helpful and full of knowledge! Loved the whole experience! If you haven’t checked it out, do it soon!!! (:

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★ 5

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★ 1

Honestly haven’t had a smooth experience since joining. Sauna smells disgusting, trash all over the locker rooms and floor. Random weights missing constantly from the floor and sticky machines causing weights to not lock properly. Coming from working at a big chain gym in the operations & sales side I get something’s are out of our control but the operations manger, or whatever his title is, is condescending and misinformed most of the time. Not only does he have attitude when working behind the desk (if you don’t want to greet customers hire more staff to do it then) he also doesn’t know much about the equipment in his recovery department. I wanted to add it on but seeing he can’t tell me general
Info or answer questions I had without pulling out his phone is crazy. Will stay for the next month because it’s paid for and then I’ll be making my exit or go to the greenway location.

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★ 2

New member. Good facility, very busy and VERY warm inside the gym. No overhead fans and with how packed it is can heat up very quickly. Biggest and only gripe is temperature - please work to lower!

Water has been on and off for the last few weeks. Disappointed in recurring water outages impacting the whole facility.

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★ 5

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★ 5

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★ 3

It would be great if this location had more foam rollers. There is none near the center of the gym near the ball weights.
As well as playing a mix up of house music or reggaeton. Just a couple things. Otherwise this gym location is great.

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★ 2

Not knowing whether I want to apply to this gym I took the three day pass. The people working were really nice. The gym equipment looked in good shape and the main floor looked clean. However the lockerroom wasn't to clean, it smelled I understand it's a gym but they can do better. The restrooms were dirty and the showers looked really messy. I primarily came for the pool, not many people swimming laps so I was happy. The water temp was perfect but the water was very cloudy almost murky. I asked a guy next to me swimming if its always like that or if it was a fluke and he mentioned it's always cloudy and sometimes worse. I still swam but def don't think I'm going to get a membership. I believe the cleanliness of the locker/restrooms and the pool need some help.

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★ 3

Instead of putting up signs on every machine telling people not to linger(not an issue as far as I can tell), maybe they can deal with the overcrowding by getting rid of the massage chairs, cold therapy, and all the other nonsense they put in to make extra money and replace it with gym equipment. Also expand weekend hours, I know other locations are open an hour later.

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★ 5

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★ 1

BEWARE OF ULI, JEREMY, AND THEIR PERSONAL TRAINING PROGRAM: I, FOR NOW, am out of almost $800 for no training due to being tossed off to a trainer, Samuel, "that day," who knew nothing about what he was to train me for; then Jeremy tossed me off to Celeste who wanted me to train one day at 2 pm although I had to work, so could not make that PAID FOR schedule (considering she changed her schedule), then I'm getting into my car to head to the gym and receive a call from an unknown number, which was Jeremy telling me Celeste had a family emergency so he'd now be training me for that day, and as I walked in, he's eating at and then I'm in their parking lot and receive a text from Celeste telling me she's running late (no wonder the feeling of her mind being elsewhere), and then I find out I can't schedule any sessions with her because, according to Jeremy, "She's not coming in. I need to find out what's going on with her," only to later learn from Jeremy after walking into LA Fitness, that they fired her due to issues she had with other clients, but they chose to pair me up with her despite all of this and my being adamant that I wanted to work with the same trainer and no one else. I'm fighting for every dime I paid for. I paid $600 for personal training when I only received two classes; they deducted their annual fee two weeks later. I paid for the gym and the room for the compression pads. It's a scam. They beg you to give them a chance, and then they rob you, and my emails will substantiate this. I am beyond disappointed and pissed. Also, they're so overcrowded, so expect to pick a number and wait for a phone call when a machine is available for you to work out. We'll hash this out in court. LA Fitness is a scam against hardworking Americans, including their corporate headquarters, Fitness International, which is headquartered out of California. This was NOT a Celeste issue; however, this was an LA Fitness issue. To tell me she was fired, to me, was a moot point, a low blow, and it had nothing to do with the promise Jeremy made but utterly failed at carrying out.

I failed to do my due diligence; however, if I had read the reviews, there is no way I would have wasted my time. I will get a personal trainer and achieve my goal of becoming physically fit. However, LA Fitness won't be a part of this journey. I did everything in my power and gave them a chance after chance and got to a point where I was all out of chances, and rightfully so.

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★ 5

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★ 1

I generally like this gym, but one employee’s consistently rude and unprofessional behavior has made it an unpleasant experience. Every time I see him, I cringe—I honestly can’t stand dealing with him. It’s frustrating because the gym itself is great, but this kind of attitude shouldn’t be tolerated in a customer-facing role. I really wish management would address this, as it would make the gym a much better place for everyone.

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★ 1

Terrible experience. LA Fitness repeatedly charged my card even after I canceled. I went in person, filled out the required cancellation form, and was assured my membership was canceled. However, they continued charging me and later claimed, “Sorry, our manager wasn’t there, so the cancellation didn’t count.” The following month, they attempted to charge me again, but I had already reported them as fraud to my credit card company. Despite never using their facilities during this period, they refused to issue a refund. Beware of this gym’s shady practices

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★ 5

Matt and the staff here are awesome! The burnette female who helped me with my guest pass yesterday was also fantastic! I Really love the energy and the vibes. Also, the equipment is all nice and the facility is extremely clean. I travel a lot and highly recommend this gym.

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★ 5

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★ 4

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★ 5

Friendly staff and I couldn't be happier! Thanks ! Brian Baker customer for several years.

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★ 5

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★ 1

Bought a day pass and wouldn't let me in because they don't keep track of the day passes sold. Wasn't let in due to not having the hard physical copy of the receipt after I showed them my statement of my receipts of the payment on my phone they said they couldn't prove if it was for me or someone else.

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★ 1

Way too packed now

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★ 4

Crowded but overall clean. Can use more wipes for the equipment

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★ 4

Consistently runs out of cleaning supplies

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★ 5

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★ 1

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★ 5

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★ 4

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★ 2

Decent gym. The weights area gets super crowded with your typical gym bros flexing in front of the mirror and shadowboxing. The pool is nice but a lot of sweaty guys from the sauna like to cool off in it with out showering. They are not supposed to but its not enforced. The sauna smells like a never washed jock strap because the bros like to go in it in their sweaty workout gear and shoes without showering. Some horrible infection might happen in there if they don't clean it soon.

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★ 5

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★ 2

Hot tub was dirty. Brown slimy ring around the edge. I rejoined for the wet are but now I have to think about my decision.
Still the same

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★ 3

The facility is huge! The sauna is extremely small given the size of the gym; layout is odd. The staff could use customer service training, especially at the front desk.

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★ 5

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★ 5

Great gym. A very friendly staff that was extremely helpful. They have variety of activities…I consider it a very good all around gym.

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★ 5

This is the best LA fitness I’ve been to so far. Lots of equipment with a nice layout, but I do wish they had another hip abductor machine they only have 1 and people are always waiting for it. It’s pretty clean with friendly staff. They seem to be quick at repairing broken equipment. The clientele are generally adults who are respectful and follow standard gym etiquette. Every once in a while someone decides they’re too weak to re-rack their plates but that’s the only problem I’ve run into here.

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★ 5

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★ 1

Bad management. Found bugs in sauna and showers that were alive

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★ 3

Front desk service is really good. The gym is far too crowded and it takes too long to wait for others to get off their phones to actually workout. I had to cancel and go back to lifetime

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★ 5

Been working with Aldo as a personal trainer for over 3 years. He does a great job of tailoring workouts and style to you. I also enjoy the RPX small group classes he teaches which are a great way to get in a great workout in a small group setting but still with personalized instruction.

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★ 5

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★ 5

The Training Director, Dakota, is incredibly helpful, kind, and extremely knowledgeable. His guidance and expertise have been instrumental in helping me stay motivated and on track with my fitness journey. Thanks to Dakota's support, I’ve been able to reach my fitness goals and feel stronger than ever!

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★ 5

My trainer, Aldo, is absolutely incredible—dedicated, knowledgeable, and always motivating me to push beyond my limits. His personalized approach and unwavering support have completely transformed my fitness journey and boosted my confidence every step of the way!

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★ 5

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★ 4

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★ 5

Adrian at the Yale st location has been sooo awesome to get any help from.
Thank you Adrian 👏🏻🙌🏼🤝

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★ 4

The music, ugh!
The staff is always nice and professional. The place is always clean. The members mostly clean up after their sweat on the machines. The bathrooms/locker rooms are always in nice shape. The only thing, is that brainless pop music. It used to be a decent mix between classic rock and pop, but now it seems to be mainly crap for young teenagers. Oh, and signage would be helpful, “Please do not make others wait for workout stations while using your phone”.
…LA Fitness staff, please, look at your demographic. Its not just a bunch of young brainless kids. Change the music.

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★ 3

I come here often. It's usually pretty clean. Some machines are undergoing maintenance, but they are quick to fix them. The restrooms could use more cleaning. The staff is very polite, but some staff members are a little rude, but you're going to get that anywhere. It's crowded some days, so I recommend going in the morning. The pool is always clean. One thing I would recommend is that they should have the new PRT training for everyone, not just with a trainer. Needless to say, I would recommend getting a membership here. There's plenty of parking.

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★ 5

This place has everything you need and it is well maintained. If you are looking for a full scale gym in the middle of the city, you can't beat this location.

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★ 5

I started working out again and decided I needed more vigorous training. I was referred to Aldo Silva who has been the best coach to help me get back in shape and increase my strength. He is professional and very motivating. He makes my workouts fun.

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★ 5

Aldo is a very good master trainer. Great attitude, knowledgeable and dedicated. He makes going to the gym fun.

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★ 5

I have been with this gym and training with Aldo for close to a year. Aldo is an excellent trainer who both challenges and motivates people of all fitness levels. Would recommend him to anyone looking to work on fitness goals.

Source: Google

★ 4

Source: Google

★ 5

Aldo Silva is my trainer and he is doing a Great job of getting this dilapidated 76 year old back in shape. I highly recommend him as a trainer.

Source: Google

★ 5

I’ve been a member here for several years. I really recommend the personal training and classes. They have a new group personal training PRT which has been really fun. I’ve worked with Aldo my whole time there both one on one and in the PRT and he’s great. I also really like Sara who teaches the yoga classes during the week.

Source: Google

★ 5

I’ve been coming to this location for a few months now and by far it’s my favorite one in the city! The staff is always attentive and helpful whenever I’m there. Dakota and Aldo are my go two guys! I do PRT here and since starting they both keep me encouraged and accountable of my goals! It’s hard sometimes to try to stay on top of my health and daily exercises with my crazy schedule, but they never make me feel bad when I’m not doing my best, instead they continue to push me forward and that type of support is rare yet beyond appreciated! If you’re looking for a gym community that cares and will keep you on track, this is the location!

Source: Google

★ 5

Source: Google

★ 5

Since putting in a PRT gym, been able to utilize a wider variety of equipment during group workout sessions. I usually go Saturday Mornings and the trainer Aldo is great and encouraging.

Source: Google

★ 5

I’ve had a great experience at this LA Fitness location, and especially with one of their trainers - Aldo. I can’t recommend him enough! He brings tons of enthusiasm and professionalism to every session, gets to know each of his clients, and makes hard workouts fun. Highly recommend working with him!

Source: Google

★ 5

I am rating 5 stars given the value that I receive for my dollar. Clean and well maintained machines / TVs. The real value is in the classes - no charge. The instructors (Eva - water aerobics, Sarah - yoga) all want their students to learn and progress. I mention two instructors by name but ALL of the instructors are good. The gym staff is attentive to issues & know their clients by name. Parking is very good with a mobile security guard. My only suggestion for improvement - the men's locker area would benefit from more frequent housekeeping attention. Gritty floors, litter, & hairballs in the sinks by 11 a.m. Overall the gym smells & looks clean. Outstanding value for members.

Source: Google

★ 5

Source: Google

★ 5

Este gym es muy grande y bien limpio.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Been working with Aldo for 4 1/2 years. He keeps my workouts varied and interesting. He helped me lose a lot of weight.

Source: Google

★ 5

Brian at the Rezen is one of the best customer service personalities out there! He will take care of you and treat you like a king every time he is assisting you. Brian is the best :D

Source: Google

★ 5

Lugar de gym muy bueno 🏋️🏋️🏃🏃

Source: Google

★ 5

Friendliest staff good environment and respectful members

Source: Google

★ 5

Been working out here for a few years. Always a good time. The team members are very nice. Especially Stella, she’s exceptional! She goes above and beyond! Well the whole team there does. I also love all of the extra access to other activities they have here at this LA fitness. I’ll always come here to workout 🫡👍💪

Source: Google

★ 4

Source: Google

★ 4

I really enjoy the additional features offered at the Yale location! Beyond your standard assortment of machines there is cryotherapy, compulsive therapy, infrared saunas, hydro massage tables, trainers and dermatological style offerings too! Ray as well as the AM members of the admin staff have been tremendously helpful in explaining the options and allowing me to see the results for myself! I’ve also recommended it to friends! You should check it out too!

Source: Google

★ 5

Source: Google

★ 5

By far the BESTTTTTT trainer I have ever worked with not only is he fun to work with but he literally pushes me to my limit and I have been seeing results after just a WEEK.

Source: Google

★ 4

early morning weekday front desk staff is the best…not too crowded early.

sufficient parking.

needed repairs have been more timely.

decent gym.

Source: Google

★ 5

Stella is very professional and courteous. The staff is great - engaged, passionate and professional.

Great facility - clean, cool and functioning.

Source: Google

★ 5

Source: Google

★ 5

The gym is very clean and staff is very kind. Especially the front desk lady 5am staff during weekdays(FYI she blonde and wears glasses very sweet) Also cleaning staff for example Gloria also very sweet.

Source: Google

★ 5

Excellent staff all of them the whole crew!

Source: Google

★ 5

Great business hours and friendly staff, thanks to Estela

Source: Google

★ 5

Great gym, good equipment, and friendly staff!

Source: Google

★ 5

Stella is the best receptionist ever. She knows all the names and she’s very helpful!!!!

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Source: Google

★ 5

I’ve been coming to this gym for 3 years now and have had nothing but a great experience having Aldo has my trainer.

Source: Google

★ 5

Aldo as a professional trainer is excellent. He is always prepared and ready on time. He always mixes the exercises every week to work on different muscle groups. I would recommend him to anyone who wants to improve their workout routine.

Source: Google

★ 5

Aldo is by far the most professional and efficient personal trainer at LA fitness
Have been training with him for a few months and I can say that I see so much difference in my overall strength this is thanks to Aldo who always pushes me and gives me the best fitness advise. He challenges me every session which is what I most appreciate and enjoy about his trainings. I highly recommend Aldo from this LA location he is the best.

Source: Google

★ 5

In my early 40s, it is very difficult to make time and enjoy the gym. Something about sweating around a bunch of strangers, was never really appealing. In the past, I used to have gym buddies, who would be my encouragement to go. That's the main thing I lack and have always lacked, is self motivation. All that changed when I started attending LA Fitness PRT training program. The classes are exciting and very challenging and for the first time in my life, I can honestly say I enjoy going. The trainers are all amazing and will work with you, to ensure you don't over exert yourself and get the right, optimal exercise session that's perfect for your body. When I first started PRT, I was having major problems with my back. I couldn't finish a session without feeling an intense pain in my lower back. This was largely contributed because my work is remote at home and for the past four years, I haven't really been as mobile since I am sitting most of the day and night. With methodical trainers like Aldo , I was able to strengthen my body and improve my mobility, so the lower back pain is no longer a factor when I work out. If you're looking to get in shape but don't really have a plan to do so, I highly encourage trying the PRT program. They will lay out everything for you and all you have to do is show up. You will leave every session tired but very proud of yourself. On top of that, you meet a lot of awesome people too!

Source: Google

★ 5

Zumba clases are really fun and enjoyable!!!!
The music, the workout, the ambiance, the people, and the most important Diana the instructor who makes it possible.

Source: Google

★ 5

Andre is an amazing, he’s very thorough and will push you to be a better you

Source: Google

★ 5

Your employee Andre was amazing and showed us around the gym amazingly and showed us an amazing training in my opinion he’s one of the best trainers here very consistent!!!!!

Source: Google

★ 5

Andre was polite and very helpful.

Source: Google

★ 5

I can’t possibly hype Aldo up enough! I have been training with him going on 4 years now and can’t think of a better way to have invested my time. He’s professional, knowledgeable, patient, while also pushing me and giving me the motivation I need to be better. He consistently comes up with new work outs that I’ve never done..even after 4 years…and educates me on how each exercise pertains to certain muscle groups. I’d refer him to anyone. He’s a 10/10 for me!

Source: Google

★ 5

Source: Google

★ 5

I love this club, the equipments, the pool. I also love doing the PRT sessions that I take twice a month with Aldo. He’s a great personal coach. He’s nice and always makes me go beyond what I thought I was capable of doing.

Source: Google

★ 5

Excellent facilities, classes and instructors. For personal training and PRT, I highly recommend Aldo for his commitment , professionalism, pushing me to go further (with a smile!)

Source: Google

★ 5

Sarah is a great yoga instructor! Always changing things up. Very friendly, patient and always giving great feedback on form.

Source: Google

★ 5

Sara yoga instructor is awesome 👌🏿 👏🏿 👍🏿 😍

Source: Google

★ 5

Sara's yoga is amazing!

Source: Google

★ 5

Did it! Today completed my 6 months of personal training at LA Fitness with this awesome instructor, Aldo. Lol, I remember my 1st day that he put our group thru our 1 hour session, my whole body felt like jelly walking out of the gym! I was thinking "what did I get myself into". 🤔 Well, he kept pushing me and now, just like that, I've completed this 6 months of training. I am proud of myself for sticking to my guns and feeling better about myself in a long, long time. My goal now is to stay in the gym for as long as I am able to. A lifestyle change for the rest of my life, Lord willing! 👍💪😊
Thank you Aldo for all your help in setting me on my path to a healthier me!

Source: Google

★ 5

Aldo is FANTASTIC!
So happy my wife & I have him as our Trainer/Guide to we’ll being!

Source: Google

★ 5

Awesome gym! Dakota is great

Source: Google

★ 5

I've been coming here for about 2 years now. This is my home gym, I've made friends here and have found a fitness community here as well that has made the journey to getting healthier an enjoyable one. If you haven't taken a fitness class I definitely recommend Sarah for yoga she's wonderful! I also highly recommend Isabelle, Mimi, Diana, Ana, and Livvi for zumba! If you prefer more of a HIIT type or crossfit type of fitness class PRT is something you should check out! All the trainers are sweeties and will take care of you.

Source: Google

★ 5

I love my trainer Aldo so much! He has really made a difference for me and made me look so much better! Highly recommend him to anyone looking for a dedicated and motivating trainer :)

Source: Google

★ 5

I’ve been working with Aldo Silva for several years, and I couldn’t be more impressed with the experience. From the very beginning, it was clear that he is incredibly knowledgeable about fitness and training techniques. He takes the time to really understand my goals, limitations, and preferences, and custom-tailors every session to ensure I’m getting the most out of each workout.

What really stands out to me is his patience and ability to explain complex movements in a way that’s easy to understand. He is always encouraging, pushing me to challenge myself without feeling overwhelmed. Every session feels personalized, and I can see real progress because the training is always evolving to suit my needs.

If you’re looking for a trainer who is not only experienced but also genuinely invested in your success, I highly recommend Aldo. He makes every workout count!

Source: Google

★ 5

Since 2019, Aldo has been my dedicated trainer, always encouraging me to reach my full potential. He carefully listens to my goals and crafts a workout plan tailored to achieving them. He has an incredible ability to sense when I’m ready to push harder and intensifies our sessions just at the right time. I’m truly grateful for Aldo and his unwavering commitment to my health!

Source: Google

★ 5

Raymond and Brian are great 👍 both very knowledgeable and friendly, will be back

Source: Google

★ 5

Maiza
Porque me encanta que siempre está limpiando y muy atenta

Source: Google

★ 5

One of our favorite places to be! This LA has a secret inside in the form of recovery, cryotherapy, and a human. Brian in the ReZen section of this LA is not only informative, but he’s personable and renders every experience unique to you. With his experience in recovery, he’s able to recommend a solution to fix any pre gym or post gym ache! If you don’t go for the recovery and the equipment, go for Brian!

Source: Google

★ 5

If I could rate Aldo 100000+/10 stars on this Google review, I would. I've been training with Aldo at LA Fitness since 2018, and I genuinely can't imagine working with a more knowledgeable, intense, yet personable trainer. Thanks to him, I've achieved incredible results – I've built serious amount of muscle, boosted my cardiovascular endurance, and for example, I’ve increased my bench press by over 40 lbs. Aldo is amazing at balancing muscle group focus with fun, functional workouts, blending HIIT, speed, and agility training that keeps me motivated and challenged for every single session. Every workout with Aldo is a new experience that pushes me beyond what I thought I was capable of, and I leave feeling stronger and more capable each time and ready to come back for more.

People around the gym constantly ask if I’m training for a competition, which speaks volumes about the quality of Aldo’s workouts. He’s not only there to push you in the workout but also to make sure every session is customized and effective for your personal unique goals. Aldo’s dedication to his clients' success is 1000% unmatched. The energy and expertise he brings makes every workout the highlight of my week. Without a doubt, Aldo will always be my top trainer recommendation, no matter where I am! Come train with him I promise you won’t be disappointed!!

Source: Google

★ 5

Aldo is an amazing trainer! He is very knowledgeable and does a great job of explaining the workouts. I always get a great workout working with him!

Source: Google

★ 5

Estas palabras es para Aldo mi entrenador el cual es muy bueno y profesional en su trabajo y he tenido mucho progreso con él muchas gracias 🥰

Source: Google

★ 5

Good training

Source: Google

★ 5

I have been going through some pretty serious knee issues, including knee replacement. The nice young man, Brian who works in the Rezen Recovery room has been a Godsend with his empathy and knowledge He is an asset to this gym. Through the local Cryo therapy in Rezen,, he has made such a difference in my recovery. I highly recommend the Rezen Recovery room.

Source: Google

★ 5

I do the PRT program here and I love it! Aldo, Valerie, and Jacob are amazing. Always making sure you keep proper form, giving you alternatives if you have injuries, and just being the best motivation. I have so much more confidence in the gym since starting the PRT program.

Source: Google

★ 1

I’ve been a member of LA fitness for 10 years. I began using this gym when I moved into the city as it was the closest location. No matter what time I go, could be 9pm on a Tuesday, the gym is so packed I can’t even do my workout. I’ve been trying to cancel my membership, which LA fitness makes impossible. Must go in person between 9-5, only one person in the gym has the power to cancel, and also takes a two hour lunch break. Is also conveniently out of office for the next week, so I need to find another location to cancel at. Would not recommend any LA fitness if you ever want to cancel, and particularly would not recommend this location unless you love a crowded gym.

Source: Google

★ 2

1st issue: Disappointed by this gym. I’ve been using it for a couple years now. There is regularly equipment that is unavailable due to being broken and waiting on repairs. They had a large gymnasium and a cycling room, both of which were converted into more revenue-generating opportunities for the LA Fitness, thereby reducing options for just regular members, giving you more “opportunities” to spend more money on more services they want to offer instead. This gym already gets very busy during peak hours, putting equipment and work out areas in higher demand, i.e. there are few that are easily available at such times. Hence, removing work out space and equipment just so they can make more money was a sad trade off.
2nd issue: Someone broke into my locker in this gym. When I filed a report at the gym, they told me this happens all the time there. I had a small luggage lock on my locker, so I was sure to replace it with a more substantial lock this time. The staff told me people’s stuff get stolen and locker break-ins happen all the time there. They don’t seem to do much about this sadly. They don’t even have signs up in the locker room about reporting suspicious activity and warning people about this ongoing issue they’re having.
3rd issue: 12 days ago I emailed the gym to inquire about converting my individual plan to a family plan. The club manager Adrian responded the next day that he would have someone from the membership team reach out to me, which nobody ever did. I have sent 3 follow up emails to inquire, which also have received NO response. Disappointing to say the least. I will shop around elsewhere for a new membership.

Source: Google

★ 5

Andre was a great help and very knowledgeable

Source: Google

★ 5

Murtadha is great !! Great help !

Source: Google

★ 5

Murtadha helped me out 10/10

Source: Google

★ 5

Andre was a big help , he is very knowledgeable and caring for the well being of others! great time at this establishment . 5/5 see yall back soon

Source: Google

★ 5

Andre Blackett is one of the best trainers I know. When it comes to your nutrition he will help you understand everything. He is very supportive, understanding, kind, caring, and hardworking young man. He fully is committed into changing people’s life’s. Well educated with the dynamics of how the body works. So you will receive the full experience with body dynamics and mind to muscle connection. Which will set you up for success. To be in the best shape and overall health for a lifetime. Last but not least he has a great spirit which makes you feel very comfortable to work with, and ask questions if need be.

Source: Google

★ 5

Murtadha and mark , helped set me up with the app , really enjoyed the gym

Source: Google

★ 5

This is a great location for personal training! Aldo has been my PT coach since the spring of 2023, and he's helped me train even through a major surgery. He tailors each one of my sessions to best fit my physical capabilities and my fitness goals. Also, I travel a lot for business, and I'm grateful when Aldo provides me with a list of exercises I can do at the hotel (with or without equipment) to keep me on track with my goals. So far, I have paced well and lost 35 lbs while also gaining muscle. I can lift stronger and have more stamina than I've ever had in the past 5 years. This year, I also added in some PRT classes with Aldo, and he makes the sessions fun and keeps me inspired. I like how the PRT training changes each month while scaling in intensity each week so that I can really challenge myself and test my might by the final week. Also, I made friends with a group of PRT regulars of all ages and fitness levels, and that makes the classes even more exciting to attend -- even on weekend mornings!

Source: Google

★ 5

I highly recommend this gym, I started PTR training 5 months ago with Aldo and I look forward to every Saturday for class. If you’re looking for a good trainer Aldo is your man!

Source: Google

★ 5

I’ve been going to this gym since it opened. Very friendly staff. I’ve been doing personal training with Aldo Silva for almost 5 years now, he is the absolute BEST!!! For the last few months I’ve also been doing group fitness PRT classes with Aldo. Those classes have very nice, newer equipment in a truly private setting, which I appreciate.

Source: Google