★ 1

I have worked out at numerous LA Fitness gyms in multiple states since 1994 and this is one of the worst. Appeared understaffed. Gym and men's locker room filthy. The entire gym and equipment is very dated. A female staff member walked into the men's locker room unannounced (unprofessional).

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★ 1

One of the oldest LA fitness gym’s and the customer service was awful. Please avoid this gym if you can. There’s a great one down the street on Yale.

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★ 5

good

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★ 5

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★ 1

In my experience everyone is great minus Marcy. She tends to mess up the smoothies and overcharge. She also never smiles and looks like she's having a bad day...

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★ 4

Great gym. It has everything I need and want in a gym. I've been working out at all LA Fitness gyms in Houston and surrounding areas and even other cities when I travel since 2015💪🏽😁 I always feel good while I'm there and after I leave. 💙🔥 🤩🤩🤩

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★ 5

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★ 5

September 20th, Danielle helped my wife and daughter. She was great.

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★ 1

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★ 5

Leaving the manager was a great help signing my girlfriend up to a membership and he also assisted me with an update with my membership since I am loyal customers these 2017
If you have any issues, any questions and membership updates and a request for the gym location he’s your guy!!!!

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★ 2

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★ 3

Creo que deberían tener una manera de notificarte cuando la piscina esta en mantenimiento o cerrada, organizas tu día para ir a nadar y relajarte un rato, y solo para llegar y toparte con que esta cerrada. En menos de un mes ya me paso como 4 veces, la piscina de otro gimnasio cercano at 290 fwy esta cerrada también, así que no quedan opciones cercanas. Deberían actualizar su app para notificarnos cuando cierren la piscina.

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★ 3

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★ 5

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★ 5

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★ 5

Very friendly and nice

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★ 5

Especially appreciate the saunas

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★ 5

Love this place. Very clean and the desk people very pleasant
Ed is a therapist who is helping me a lot with his stretching techniques. Thank you for your help

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★ 5

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★ 3

Needs an urgent renovation. Other LA Fitness locations are much, much nicer than this one. The equipment is rusted and outdated.

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★ 5

Nice gym. Amazing staff .

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★ 5

Love this place

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★ 4

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★ 5

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★ 5

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★ 2

Very, very, very different depending on what time you come. If you come in the morning or midday, it’s an older crowd or mellow plenty of space on the treadmill or the equipment but if you come in the evening, I would say after five it’s like being in the penitentiary very very different crowd, younger crowd, rowdy crowd. When I come at night there are at least 30-40 people playing basketball or just hanging out in that area. They sometimes you can get rowdy and out of control. The machines are full, the bikes and treadmills can get full. It’s very very very different at night. I can’t really get a consistent workout in and it’s a lot like being in a club instead of a gym. I’ll just say it… it can get pretty ghetto in the evening. I grew up in the hood and don’t like the vibe in here in the evenings. I don’t feel comfortable or safe. The LA Fitness by Costco was having the same problem so they took one of the basketball hoops down and problem solved. I agree with some of the other posts. Also, the treadmills need some work, the sauna could be hotter if they just sealed it up. The people at the front desk are friendly every time I go.

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★ 5

Excellent

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★ 2

This is a nationwide gym, yet this location only has five old stair machines — and three of them are out of order. As paying members, we deserve transparency and proper service. There are cheaper gyms with much better equipment. It’s time to respect your loyal clients and provide the quality we’re paying for.

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★ 3

I would give this a higher rating if they could just fix a few things. The sauna temperature is a little low and could easily be 5-10 degrees hotter like the one on Yale street if they just spend $20 to seal up all the large and small gaps around the sauna door. You can see right through in many places. This will save you guys more than $20 a day in electricity. Also fix the roof above the basketball court. Everytime it rains the court gets wet and we can only use half of the court. There are already a lot of people who use the court and it makes no sense a large corporation like L.A. fitness can’t get the roof fixed immediately. It’s going to cost you a lot more to replace the court that to patch the roof. Also the rules here say no trainers or coaches but the basketball court is used by multiple people who have coaches with them taking up half the court during peak times.
Some people at the front desk are friendly some not so much. The guy who’s there weekdays around 7-8 am is really friendly. The guy at the juice bar greets me and says goodbye daily but most of the people who work the front desk don’t. When I go, there is always someone cleaning the locker room but I have never seen anyone wiping down treadmills or cardio equipment. Maybe they do it at night but it doesn’t look like it.
Also a lot of the treadmills are rusty. It would literally take someone 7-8 hours late one night to sand out the rust spots on these older treadmills and hit them with some spray paint. I haven’t used the weight machines yet but will soon. Everything else seems pretty good but it does make me question management when the low hanging fruit is dying on the tree. I know you can do better than this even for a budget gym.

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★ 2

I go here because the location is convenient and that might be the only good thing about this gym. Gym equipment is outdated and every piece of equipment is rusted. There are only 3 squat racks and they have to be the worst thing ever created. The dumbbells are never in the correct place and I always have to walk across the gym to find matching weights. Weight plates are left everywhere and on all equipment, no one re-racks. There are 4 stair steppers and atleast one is out of order at all times. It feels like this place has never been deep cleaned. Restrooms and sauna always smell.

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★ 4

It's a nice gym, but gas a lot of old equipment.

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★ 4

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★ 1

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★ 5

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★ 5

My most favorite place up to now compared with other locations. The facility, pool, sauna, machine, restroom, shower are pretty clean, new, well designed. The staffs, cleanup persons are always friendly. The atmosphere here is quite, private, not crowded and I feel super comfortable and enjoy my gym time fully whenever I visit.

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★ 2

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★ 5

Steven was super kind and informative! I love the friendly advice and kind conversation it’s nice when people look out for each other 🫶🏻

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★ 2

Decent deal price wise, but management doesn't enforce the rules and it can make for a miserable weight lifting experience at times. NO ONE RE RACKS THEIR FREAKING WEIGHTS. There also isn't enough mirror space. The customers created their own make shift space for things like hip thrust, but there's no mirror to check form which is just a safety risk. People take the weights all over the gym (including upstairs where it specifically says not to bring them) and don't put them back so you go to look for something and it's just not there. The weight rack has literally never been in order, ever. People wear open toed shoes, even flip flops. The person at the front desk is normally just on their phone, morning and night shift, no one walks the floor.

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★ 5

Great service especially from Lavonte! Thanks!

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★ 3

I love coming to this location because it's convenient but I have to say the maintenance here is very poor the ladies bathrooms are disgusting 🫣 It would definitely make you not want to use it even in a emergency. I'd rather hold it and go home.

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★ 5

Lavonte has a great character very polite individual, makes the gym a better place with his positive energy

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★ 5

Vonte is the best manager in LA Fitness

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★ 5

Lavonte has great customer service and people skills and make sure the gym is a safe environment

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★ 5

Lavonte good service and always helping other when we need something answered

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★ 5

Excellent vibes and service. Lavonte makes the gym feel welcoming and caring

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★ 5

Ask for Kevin manager great help staff was great and gym facility is nice for what you pay for. Very local as well

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★ 5

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★ 5

Pretty nice and clean facility the general manager was very helpful and I’m glad I joined!!! Also who ever left a bad review about the manager must have some issues cause he is the nicest and most helpful person I had ever talked to and now a days it’s really hard to come by good customer service!

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★ 5

Great sales team david and Kevin asistes me. Beautiful gym facility not crowded as others

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★ 5

Great staff. I went here to buy a membership and manager kevin took care of me. Ask for Kevin

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★ 5

Great place and great people especially the manager(kevin) great guy

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★ 1

Let’s trainers run the gym, take up multiple machines at once even on a busy Saturday morning. Told the front desk, oh he has a client.. smh

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★ 3

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★ 5

At the beginning of 2024, i had prepaid for 80+ 30-minute personal training sessions. I’ve been working with Amber Steffen, a personal trainer at the Marq-E entertainment location in Houston since early last year. I am 69 years old and she has worked with me on my flexibility, upper body strength and mobility. I really enjoy training with her, she knows how to encourage and motivate and is a study in the field of personal training. She really is striving for excellence in the field. Thank you Amber!

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★ 5

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★ 1

I am extremely disappointed and appalled by my recent experience at LA Fitness (7620 Katy Fwy) location. We tried to cancel one of two memberships in the household and we were given the run around for over a month just so they could continue charging as long possible. When they eventually canceled the membership, it was a simple search and click on the computer. It's interesting that the signup is immediate/automatic.

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★ 1

This gym is the reason why people who want to start their fitness journey are afraid to! The workers here are so rude & judgey & I’ve seen a manager talk about a girl’s weight! I think his name was Kevin??? Or Kev??? An absolute weirdo. I think this LA needs a makeover in staff if they want to keep their doors open.

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★ 1

horrible management..

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★ 5

I have been working out at LA since 2019 and absolutely love it. I also train with Amber S. and she is fantastic. Very knowledgeable and shows up on time. Definitely worth it!

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★ 4

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★ 5

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★ 5

This LA Fitness is the best. Never any problems. The whole gym is always clean. The staff is always nice and welcoming.

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★ 1

I signed up for a month with the intent of cancelling since I was only staying in Houston for a month (which I communicated to the employee who signed me up, Kevin). He gave me his phone number & said to text him when I’m ready to cancel it. I texted him 4 days after signing up to cancel it since I would still have access to it for a month. He responded saying “got you”. & never cancelled it. I ended up getting charged for 3 months total and texted him asking to refund me since I had followed all the instructions he gave. And after calling him & texting him a few times & being ignored, he then said he probably couldn’t refund me and said he’d call me back if he could refund and never called me back, despite it being his fault & essentially scamming me. Very scummy / low.

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★ 4

Friendly staff, welcoming environment. They have basketball courts as well as traditional gym equipment.

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★ 5

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★ 5

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★ 5

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★ 5

Super friendly staff, welcoming environment, and clean facility!

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★ 5

i love this location , everyone is nice here & the atmosphere is great !

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★ 5

Great service, friendly staff, top tier 10/10 recommend

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★ 5

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★ 5

Loved my experience here!!!!

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★ 5

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★ 5

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★ 5

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★ 5

I love working with Coach David and his team. They are professional and care about you genuinely. Highly recommended!

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★ 5

I’ve been coming to this gym for a few years and this La fitness has never disappointed.

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★ 5

Went in for some information about the location spoke w/David Aguirre & he was awesome! Great personality easy to talk to!

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★ 5

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★ 5

Great place to work out!

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★ 5

Awesome gym!

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★ 5

Best gym ever

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★ 4

I worked out there for the first time today. It was a decent experience. Better than at the Yale St. location.

During check-in, I was treated the same as other customers. However, as I was leaving, they activated one of their security protocols based on the false information they were given. Still, they were not as aggressive as those at the Yale St. location.

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★ 5

5-Star Review for LA Fitness

I've been a member at LA Fitness for a while now, and I couldn't be happier with my experience! This gym truly stands out in terms of facilities, equipment, and overall vibe.

The group classes are a blast! They offer everything from yoga and spin to high-intensity interval training (HIIT) classes, catering to all fitness levels. The trainers and instructors are knowledgeable, friendly, and always willing to help. They know how to push you just enough to get the most out of your workout, without making you feel overwhelmed.

The staff is warm and welcoming, which adds to the overall experience. They’re always available to answer questions or help out, which makes for a friendly, supportive atmosphere. The community vibe here is fantastic – it’s a great place to meet like-minded people who are also focused on fitness.

Overall, LA Fitness has everything I need in a gym and more. It’s a place that makes working out feel fun and motivating. If you’re looking for a gym that combines quality, community, and great value, I highly recommend LA Fitness!

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★ 5

i like coming to this LA Fitness the front desk is always welcoming, the gym is always clean and they have a smoothie bar inside

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★ 5

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★ 5

Clean facilities, enough space to have personal space to work out! Love the gym floor layout!

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★ 5

I recently joined LA Fitness, and it has been an incredible experience from day one! The facilities are spotless and well-organized, with everything you need for a great workout, from a full range of cardio machines to free weights and a wide selection of strength equipment. What really stood out was the variety of classes offered — there’s something for everyone, whether you’re into yoga, cycling, or HIIT.

The staff is friendly and welcoming, always ready to answer questions and offer tips. The trainers are knowledgeable and genuinely seem to care about helping members achieve their fitness goals. I also appreciate the clean locker rooms and the amenities like the pool, sauna, and basketball courts.

Overall, LA Fitness has everything you could ask for in a gym, and it’s been such a motivating environment. I look forward to going every week and can already see improvements in my strength and stamina. If you’re looking for a gym that supports your fitness journey, I’d highly recommend LA Fitness!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

LA Fitness is a well-rounded gym that offers a little bit of everything for fitness enthusiasts of all levels. With spacious facilities and a wide range of equipment, it’s a good fit whether you’re into weightlifting, cardio, group classes, or swimming.

One of the standout features of LA Fitness is the variety of equipment. They have plenty of free weights, machines, and cardio equipment, so even during peak hours, you don’t have to wait too long for a spot. The layout is well-organized, with designated areas for weightlifting, cardio, and stretching.

The group classes are a big draw, offering everything from spinning to Zumba, yoga, and high-intensity interval training (HIIT). The instructors are energetic and motivating, creating a fun and challenging environment.

The gym also boasts a swimming pool, basketball court, and racquetball courts, which adds a unique edge compared to some other gyms. If you’re looking for variety in your workouts, LA Fitness gives you plenty of ways to mix it up.

While the gym is generally clean, some locations could benefit from more consistent maintenance during busy hours. Locker rooms and showers are functional but could be more polished, especially in high-traffic areas.

The membership prices are reasonable, and they often run promotions that make it affordable compared to boutique gyms. However, one area of improvement is customer service. Some members report inconsistent experiences when dealing with billing issues or membership cancellations.

Overall, LA Fitness is a solid choice if you’re looking for a no-frills gym that covers all the fitness essentials, with plenty of room to explore different activities. It may not be luxurious, but it gets the job done efficiently.

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★ 4

Management has done a better job maintaining the facility since the last time I was here. Definitely a lot cleaner.

There wasn’t too many members working out so I got in a good work out.

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★ 5

Good Staff!!

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★ 5

Very welcoming staff. They told me about the the 3-day pass, which turned out to be very convenient

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★ 4

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★ 1

I like coming to this gym for their stair masters. Unfortunately though, I was extremely disappointed and petrified this evening upon my arrival when I discovered a bed bug crawling around in the mens locker room. I left out immediately and went to report it to the front desk staff. I’m not sure if the matter was attended to but I no longer feel comfortable utilizing the locker room there due to this experience.

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★ 3

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★ 5

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★ 3

Nice size gym. Nice Availability of workout machines . A lot of the machines are outdated, the tread mills seem to have a lag.
The sauna wasn’t that hot.
The locker room is very clean and nice size lockers. The atmosphere is friendly and quiet.

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★ 5

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★ 3

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★ 3

Basketball was sooo crowded

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★ 5

The best 👏

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★ 5

I just wanted to thank the LA Fitness team and especially my personal trainer Amber Steffen for an amazing experience. I started from zero in January and have seen amazing gains in my personal fitness level. For anyone looking for an absolutely outstanding personal trainer, I highly recommend signing up for sessions with Amber. She is great!!

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★ 1

Came to try and work out with a friend of mine so he send me a guess pass for free admission… I don’t wanna sign up for the gym I have my own gym I like I just wanted to workout with a friend today at his … why after the man said it was take a few minutes for someone to validate my pass he had me sitting down in the lobby waiting . After about 15 minutes of waiting I decided to just get up ….. guess they don’t want people who’s not there own to be here unless they sign up

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★ 1

Horrible, es como un gimnasio pobre de pueblo, oscuro, viejo y mal equipado

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★ 2

Their hours are until 10 pm yet they lock the doors at 9:30. I can’t even get a 30 min workout in after a busy day and I pay for a membership

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★ 1

The overall atmosphere reflects negligence. Nothing but a bunch of unprofessional, poorly trained employees with no real leadership. Save yourself the disappointment and try another place

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★ 1

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★ 4

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★ 5

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★ 1

The frondesk peoples they need to be more friendly with the members

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★ 1

Timothy is very rude to me.

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★ 5

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★ 4

Top crowded but a standard gym experience

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★ 5

Excelente lugar para entrenar limpio, seguro, buena atención al cliente

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★ 4

Update: I said below that the ignorant lady would not last 6 months as usual. Well, she lasted 8 and they sent her off. So everyone called and asked me to come back. So I did. Things are looking normal and it's back to being a solid gym.

I'm quitting after almost 7 years. I've been powerlifting 20 years, so I know a gym is just a gym and has it's ups and downs. It's OK here if you come late and just work around the issues. The equipment is rusted and machine belts are ripping all over the place. I'm fairly sure hasn't been a single piece of NEW equipment in my 7ish years. They did however have someone buy AutoZone brand chrome paint and spray down the dip rack that lost it's coating. No sanding, just awful spray paint. They re-drilled one of the holes in the concrete to secure the machine down and just left concrete dust in a pile. Everything else is either unbolted and sliding around or held by 1 or 2 poorly secured bolts.

The management is usually gone after about 90 days. No one can stick around for some reason. So don't let them make promises to resolve a fee issue. The person that promised won't be there. They will churn members by asking you to sign up for a different plan and cancel your old one to get you a lower rate. The problems comes when they promise to refund the second annual fee, but they no longer work there when it's time to do it. The front desk folks are genuine good people, though. However, they don't get promoted. New people come in every few months as managers. The new Operations Manager Sulette has a complex for some odd reason. I've seen her twice in 7 years, as she just started working here, and she has been rude, agitated, and unpleasant both times. I've gotten to know the desk and training staff over the years and she threatens them for being nice to us after she is rude to members. Apparently, we don't deserve "special treatment" in her words. I would have waited for a month or 2 as she would likely not be here anymore, but I'm just kinda done.

Get used to out of service papers, new management staff every 3 months, awful maintenance on equipment, and extreme chlorine smells through the entire gym when they deal with the pool. The locker room is OK. The bathroom portion is not good because it's impossible to keep clean. Since the introduction of cleaners to spray (only since COVID), I spray and wipe everything before use and you see peoples sweat, skin flakes or something crusty, and rust on the handles and napkins after cleaning. There are not enough bars for all the bench and squat racks so people steal them and don't bring them back to the right area. There are plenty of weights, so that's good. Dumbbells go to 120 max.

The good:
The front desk folks
Least busy LA Fitness in the area
Open til 11PM M-Thu
The smoothie bar owner and staff are super friendly and good folks too.
The membership was affordable for you and a guest. (~$50 a month) Sometimes even cheaper.

The bad:
The rest.

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★ 1

When I signed up I was told I could cancel the membership at any time. Two months ago I called to see if I could cancel and I was told by Tim who claim to be a manager that I could not and just had to wait for the membership to run out and it would automatically cancel. I called again today just to confirm that because I was told that was untrue by someone I know. The employee on the phone said no it does not automatically cancel I need to come in sometime between Monday and Friday to cancel it myself and if I do so 10 days before the billing day I won't be charged. I have both a personal training membership and a membership for up to three people and that cost me just under $800 a month. Which means because I was lied to I have lost just under $1600 due to the deception of the employees here. I will be going in tomorrow to cancel my membership and I doubt they will refund me but I'm gonna ask them to anyway.

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★ 5

A decent gym but I think the sauna is broken. Total bummer.

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★ 5

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★ 5

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★ 1

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★ 4

LA Fitness is an excellent gym with first-rate amenities and gear. Every visit is made delightful by the staff, who are consistently kind and supportive. All fitness levels are catered to by the range of classes available, so there's something for everyone. In addition, the gym's organization and cleanliness are always superb. Strongly advise anyone wishing to reach their fitness objectives in a friendly setting!

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★ 2

All the equipment old and rusty. It should all be replaced. For half the price, Planet Fitness is much nicer and cleaner (assuming you don’t need the classes, courts, or pool)

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★ 3

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★ 3

I go to this location sometimes when I don’t feel like going to the other one. It’s close to my family but it’s alot older and you can tell. It’s a fine gym for most things but it’s definitely outdated compared to other ones near by. I would score this 3-3.5 on terms of quality. It’s got all the amenities that other LA fitnesses have which is good. Overall I’ll come back when close to family but others are newer, and brighter.

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★ 5

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★ 4

overwhelming scent of chlorine, but still one of the best gyms i’ve obtained a membership for.

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★ 5

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★ 5

Great gym , super clear and the pool excelent for water aerobics + classes.

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★ 1

The staff (especially Flamur) very friendly and helpful.
The equipment super old. I saw rust. The smell was bad. Unable to do proper form because the machines are too old and not as adjustable to my small size. The owners need to update all equipment.
I cancelled after 3 days.

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★ 1

The person who was helping me over the phone was incredibly unhelpful. If you are ever planning on canceling your membership at an LA just know that they make it incredibly difficult and will make you feel very uncomfy if you try to do it in person.

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★ 2

Just cut hours inexplicably- now doors are locked one hour prior to “closing” time, which is super frustrating as a long time member who often comes after my evening shift. Probably won’t renew when my membership is up.

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★ 1

They lock the family restroom and don’t put the out of order sign!!!
No hand soap by sink.
No hair dryer !!
Manegment seems like doesn’t care to fix the problem ASAP !!
Restroom toilet was not working and management did not know about it.
I think they use it as excuse so members do not use it.
Very disappointed!!!

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★ 4

Clean

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★ 5

Great club and location right off the highway. Tons of parking. Good selection of machines. Sauna, etc.

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★ 4

The staff is friendly. Decent selection of machines. Some equipment is janky. I think it's a good gym for the price

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★ 5

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★ 4

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★ 1

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★ 5

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★ 5

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★ 1

I play basketball as well as work out. I asked the manager yesterday if the gym was going to repair the far side hoop (it's been broke and missing for two months) and he said no, quite rudely I might add. I informed him that I would be canceling my membership if they couldn't get it fixed and he replied, "Ok," and then proceeded to walk off. Don't waste your money on this gym. There are other LA Fitness around if you like the brand and just want better management and maintenance.

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★ 5

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★ 5

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★ 3

Nice location, not sure if ac works in the summer

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★ 1

Sulette needs some training in how to treat customers

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★ 3

I like this LA Fitness because it's close to my home & the manager Tim is super nice.

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★ 4

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★ 5

Does the work

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★ 1

I will never go back to this gym.
To all weight lifters / Body builders, you can save about 200 USD per year if you choose a different gym. Do your homework.
This place is overrated and higher cost for no reason. Nothing special about it, it is not worth it, they don’t deserve to earn my business.

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★ 1

They have taken down one of the basketball rims without any warning, notices, etc. when asked when the rim was going to be repaired they said they took it down due to “overcrowding” Been a member at this club for almost two years, this is the least “crowded” the basketball gym has been in that time. Ridiculous considering the free weights section has 60+ people during peak hours while basketball gym might have 25 people.

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★ 5

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★ 5

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★ 5

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★ 1

Very disappointed at their politics about the seven day trial membership. To activate a seven day pass they require you a valid ID then to buy a membership they do not ask you for a valid ID very upset that my son-in-law got rejected/embarrassed because he did not have about an ID and he was unable to activate his seven day pass. Needless to say we will be going to a different gym and lost a family of four due to this crazy politics very unprofessional.

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★ 5

Big, roomy gym with well maintained machines, pool, fitness class area and friendly staff

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★ 3

This is the closest gym to me and is really the only reason I go. As multiple people have said, the gym is fairly old and due for a renovation ASAP. Staff is nice, place is not packed but it's not a great gym.

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★ 1

I was super excited to go here, but I had trouble loading up the email, and the front women was irritated with me and offered no help and told me that if I couldn’t find the email I couldn’t come in. She could have had a different approach and assisted me by signing me up with the free day pass I lost in my emails. Overall really bad/rude customer service.

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★ 5

Been a member for over a year and the mgr.(Suelet) has always addressed any problem that comes up, and Jorge is constantly cleaning and keeping up with the gym. I'd give this LA Fitness location a 10.

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★ 5

It's great! There's plenty of pass to workout without being in the way or others being in your way!

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★ 4

Good gym, just need to improve their equipment. It's old and rusty

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★ 5

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★ 5

Friendly staff and members.

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★ 5

It's very complete and the atmosphere is pleasant

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★ 5

I have payment issue with account. but manager Sulette helped me so much with patience! and she is always nice to all the customers!

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★ 4

Good place. Needs a face-lift but it gets the job done. Has everything you need and the staff is great

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★ 5

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★ 5

Excellent customer service and nutrition bar at this location. Best one I’ve been to so far.

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★ 5

Great staff, good people, good atmosphere, 10/10

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★ 5

Good

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★ 5

Great customer service and very clean

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★ 5

Good variety in equipment. This location gets busy early in the week. Clean and neat location. Great smoothies too!

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★ 5

Great customer service and amazing peanut butter shakes !

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★ 1

This is the worst LA Fitness in all of Houston. The work staff is great. The equipment is old super old. Must sure you have a tetanus shot. Equipment is beyond rusty, not serviceable, or even legible.

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★ 4

While the location is good, I was told by the front salesman that I was “overweight.” Not exactly the best salesman, considering it couldn’t be farther from the truth but oh well.

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★ 5

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★ 3

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★ 3

Bicep curls in the squat rack should result in automatic one month suspension

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★ 5

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★ 3

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★ 1

I was scammed. DO NOT TRUST the personnel in this location.
Run from 'Alex' and the tall guy with reddish hair.
Alex adjusted the agreement after I reviewed it, so I digitally signed all 4 pages in multiple sections and HUGE SURPRISE when the final document was not the same contract. This guy increased the training sessions and THE LENGHT OF AGREEMENT.
I did not receive any help from none of the administrative staff and I had to continue paying everything. The guy? He went to work in a bakery according to his co-worker, who was there all the time during this swindle. Avoid this place, the tall guy with reddish hair is doing Alex's job now, just figure ...

Source: Google

★ 3

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★ 1

Had to change my review because tbh I hope none of you choose this gym, I'm on bed rest and I literally had to go all the way to corporate to cancel my membership because they told me the only way to cancel was to go in.. which I couldn't do, it wasn't until they charged me another 2 months that they told me there was an online option. They're shady as hell. Mind you they wouldn't let me close my acct over the phone but they sure as hell let me open it and pay $200 over the phone for that. Where is the logic??? RUN.

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★ 5

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★ 1

W

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★ 5

A good place not expensive to pratice sport

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★ 5

I can't say anything but good about it. The new lady manager is doing and outstanding job! She's super sweet and polite. The equipment is always taken care of when something is not working. The cleaning crew is amazing specially Juanita who keeps the locker room impeccable which makes me think how much we should appreciate and be more considerate with her. So please ladies don't leave your lose hair in the showers or the weights in the sauna! Sorry, that is upsetting! Having mentioned that the smoothies are delicious also. I have tried other smoothies and they add more ice than anything else but not here. Trainers are also fantastic. In general I love this temple of wisdom and strength!! Worth to mention that it's pretty affordable also for all what they offer. To me they are the best option and has been for years😊

Source: Google

★ 5

Clean and everyone is so nice

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★ 5

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★ 1

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★ 2

Quiet, equipment is old and not in decent shape. I would recommend looking at other locations in the area. The equipment is in general disrepair

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★ 1

Half of the equipment is either broken or torn and have been like this for years. The managerial turnover rate is ridiculous which leads to a dysfunctional gym. After years I've finally cancelled my membership as the negatives outweighs the pros.

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★ 5

Enjoying every minute

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★ 5

Best location , never too crowded

Equipment a little old but they’re working on it

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★ 5

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★ 1

Rudy lady at the counter
Suelett blancher

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★ 4

I enjoy aqua exercise there

Source: Google