★ 1

Source: Google

★ 3

Source: Google

★ 3

Both the men's and women's saunas have been out of order for a month. I just hope my membership will acknowledge this poor service and lower my fee. 😡

Source: Google

★ 1

I went to this LA Fitness on Sunday morning. I usually swim a lot more, but today I could barely finish 20 laps because the pool water was extremely irritating. It made my nose and throat feel very uncomfortable. I reported this to the front desk, but they were completely unhelpful and showed no sense of responsibility. They told me that since it was Sunday, nothing could be done until the manager came in on Monday.

I asked what would happen if children came to swim on Sunday, and they basically shrugged and said there was nothing they could do. Since I came early in the morning, many people would be using the pool throughout the entire day, yet they still didn’t take the issue seriously. Their attitude made it very clear that customer safety and feedback were not a priority.

I even suggested that they should consider closing the pool temporarily, but they didn’t seem concerned or willing to take action at the time. I left feeling very disappointed and was seriously considering canceling my membership.

Update: Later on, they called me and said they decided to close the pool for safety reasons. I appreciate that they eventually took action, but it’s worth noting that when I was there in person, they didn’t communicate this at all or show any urgency.

Source: Google

★ 5

Good gym and clean. Broken machines fixed pretty quickly. Don't remove the punching bags please.

Source: Google

★ 3

Adoro a academia. É limpa. Vários equipamentos. Sauna, piscina, quadra de basquete etc
Só gostaria que abrisse mais cedo para que eu e outros pudessem ir antes do trabalho. 8:30am já é meio tarde.

Source: Google

★ 5

I just attended Ely's water fitness class --WOW! It was fun, great music, and DEFINITELY got my heartrate up! I would recommend everyone try out Ely's water class on Thursday at 6pm and Saturday morning at 9. You will be glad you did!

Source: Google

★ 5

I would like share my experience regarding water aerobics at the Eldridge location on Monday and Thursdays night .Absolutely a great work out .
Joyce is usually the Monday night fitness instructor and Absolutely works on cardio and building muscles.
Elly teaches Thursdays and I call the class party at pool. Great upbeat music, none stop workout and wonderful fun attitude. If you are new to working out or have been a fanatic water aerobics fan for years, try it out . It really is party at the pool and you will gain muscle strength in the process. See you at the pool !

Source: Google

★ 1

I would say. I have a bad experience for the second time someone trashed my T-shirt . And I complain to the front desk, but they said that is not their business. Could you believe this? When u want to come to the gym please bring a lock with you and put to the lock room even if you have a one t-shirt . That’s the why the front desk told me . Are you serious !!!!!!!!!!

Source: Google

★ 1

⭐️ 0/5 – Unprofessional and Out of Control
This LA Fitness location has completely gone downhill. Management allows guys to work out shirtless, which is totally against gym policy and honestly feels like indecent exposure. It’s uncomfortable, unprofessional, and just not what a clean, respectable gym environment should be. No one seems to care or enforce any rules here anymore.

Source: Google

★ 4

Source: Google

★ 5

The place was super clean and spacious. It was packed but i was there during prime time! (630pm). Despite that, I was able to squeeze in the activities i wanted to do while there. receptionist was nice and Francisco, the salesman, was friendly and informative. I'll be joining LA Fitness. (I do wish the lap pool was heated though. Most recreational fitness swimmers like me prefer the slightly heated pool.)

Source: Google

★ 5

Source: Google

★ 1

The restrooms are NEVER working and always unflushed.

Source: Google

★ 5

Great place to hangout

Source: Google

★ 3

Nice gym BUT they REALLY NEED NEW cardio equipment. It's old and rusty.

Source: Google

★ 5

Source: Google

★ 1

At first tried to get a membership but he made it so hard for me to join and have my workout. After getting a freepass online! The gym looked old and bad condition materials. At the end, asked for the pool rules he said 2 people per lane when I told him that he didn’t want me to join the lane he laughed and said wait! Horrible service. I don’t recommend this location. I wish there’s no star review

Source: Google

★ 4

Source: Google

★ 4

I have been a member at this gym for over 15 years and they do a good job at keeping the equipment working well and the cleaning crew does a good job at keeping the place clean. Generally, people who work out in the morning are pretty responsible & clean up after themselves. They typically wipe down the machines after using. There are a few people who text/talk too much on their phones while the rest of us are trying to get our workout in…they loiter on machines instead of using their phones elsewhere. Overall, I think it’s a good gym for the price I pay…at least for workouts in the morning.

Source: Google

★ 1

I hate that the basketball court is so limited. It’s only open during weekdays till 6 and not even open during the weekends… this sucks because it completely kills any chance for people who work or go to school to actually use it. Most of us can only play in the evenings or on weekends, but they’ve made it impossible. What’s the point of having a court if members can’t even use it

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

My car along with someone else’s car were broken into at their parking lot on the evening of August 1st, 2025. They don’t have cameras on the middle row of their lot. I did not have any valuables or anything visible in plain sight for the thief(s) to target the car but they proceeded anyway. I ended up with 1000 dollar worth of repairs to fix my window. A police report has been filed.

Please do not work out at this location. Consider other gyms with better surveillance and with a security personnel. I have quit and joined a gym at a more secure location. Don’t let this gym management fool you by reassuring you that your car is less likely to be targeted if you take extra precautions to not leave anything in sight because I am a prime example of being a target with all the precaution taken. My only mistake is leaving my car in their middle section of the lot with no cameras. You would have to park close to their front side of the building, and their gym is packed through the day.

Source: Google

★ 2

I'm glad they set a schedule for the basketball court! It's absolutely crazy. It's packed every day, and the people who play basketball usually make a lot of noise and use the equipment without training. The amount of people on that court is completely overwhelming. They leave glasses around and argue. I hope that's what the norm is about setting restricted schedules.

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 2

Source: Google

★ 1

I'm so disappointed that the basketball courts are only opened from 9am- 6pm M-F. They also shutdown the courts on the weekend. Only a certain "demographic" gets treated this way ( we all know who and why). Apparently this was corporates decision to enforce this, but I pay a monthly fee to use that amenity. I bet you the racquetball courts wont get shutdown! This is ridiculous. I'll take my money to a gym who appreciates their members.

Source: Google

★ 1

Signing for the Reactive program with Mr Will was a smooth and encouraging experience yesterday. I appreciated how he walked me through every step with patience. However, my experience today was disappointing.
I arrived at LA Fitness at 9:50am for my scheduled 10:00am fitness assessment with Mr. Will, which had been confirmed via text. I checked in and informed two young ladies and a young man at the front desk about my appointment. No one made an effort to find out where Mr Will was. They continued chatting with each other instead of checking in with other staff nearby. At 10:15, after I asked again, someone finally walked over and returned with Mr Daniel, who told me “Mr Will was off due to car trouble and offered to do the assessment instead”.
I was frustrated-not because the plans changed, but because no one had the courtesy or awareness to notify me earlier. It felt like no one knew or cared that I had an appointment even though I received confirmation. I declined the assessment and left disappointed feeling my time had been wasted.
While Mr Will was kind and professional the day before, the lack of communication and coordination today left a bad impression. At this time , I’m no longer interested in the fitness assessment. I planned to continue with the exercise classes and swimming, which is what I originally came for.

Source: Google

★ 5

i like it and Àbràhàm is help full

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Definitely the spot to be!!!!

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

LA Fitness has completely transformed my workout routine! From the moment I walked in, I was blown away by the **sparkling-clean, spacious facility** and the **vast array of state-of-the-art equipment**. Whether I’m lifting weights, hitting the cardio zone, or joining a high-energy group class, there’s always something to keep my workouts fresh and exciting.
The **staff and trainers** here are absolute gems—friendly, approachable, and genuinely invested in helping members reach their goals. I’ve taken a few sessions with their personal trainers, and their expertise pushed me to new levels I didn’t think were possible!
Speaking of classes, the **diverse schedule** is a game-changer. From heart-pumping cycling sessions to calming yoga flows, there’s something for every mood and fitness level. Plus, the **luxurious amenities** like the pool, sauna, and basketball courts make staying active feel like a treat.
I also appreciate the **pristine locker rooms** and the convenience of early-morning/late-night hours. The vibe here is unbeatable—a perfect blend of motivation and positivity, with members of all backgrounds cheering each other on.
If you’re looking for a gym that feels like a **second home**, LA Fitness is it. Five stars all around – I can’t recommend it enough! 💪🏋️♀️🚴♂️

Source: Google

★ 1

My Wallet was stolen from the ladies locker room, and nothing was done by the Manager or corporate office. What i took away was this happenes all the time and in all locations. Dont use locker as they can break the lock! I have reported it to police and maybe they can do something about it

Source: Google

★ 5

Muy buena atención todo ordenado

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Been a member July 2017

Source: Google

★ 4

Still my favorite gym.

Source: Google

★ 4

Source: Google

★ 2

Today, I accidentally dropped a water bottle on the floor and was looking around for someone from the housekeeping team to help me, but I didn’t see anyone. Then I noticed a guy sitting with his feet up on the desk, so I approached him and asked for help. He looked at me sarcastically and laughed, saying something like, ‘What do you want me to do? I mean, I’m the engineer.’ I didn’t ask what his position was — I simply asked for help. If he supposedly works there, he should be willing to help. He came across as quite arrogant. On the other hand, the training staff and front desk are always very nice, friendly, and kind. One of the trainers even helped me with the situation.

Source: Google

★ 5

Amazing experience at this location so far, place is always clean, staff is always so nice and attentive, specially Abraham has been wonderful!

Source: Google

★ 5

Source: Google

★ 5

This gym is great but the best part is bro at the smoothie shop he’s such a chill guy trust me and go check him out

Source: Google

★ 4

All the staff is very warm and friendly. Especially Abraham, he is really kind, educational and helpful. Members are cool and everyone minds their business.
Pool and sauna area could use more cleaning. I came in on a Saturday and the sweat odor was so strong in the sauna I couldn’t stand being in there. I’ve been coming for months and have never experienced that before.

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 5

Great atmosphere

Source: Google

★ 1

Crowded , no good time to workout at anytime

Source: Google

★ 1

Equipment is usually broken and the staff is rude. Abraham instead of honoring the 7 day pass only gave a 3 day pass. Business doesn’t honor loyalty. They should hire manners too

Source: Google

★ 4

I just signed up about a month ago. I got to say I've really enjoyed this location over other ones. Although some equipment could be updated, I do really like the chill vibe of this place. The people working in the front are always super nice too!

Source: Google

★ 5

Source: Google

★ 4

Sometimes during the week after work it's a little crowded besides that not a bad place to work out

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The jacuzzi has either a moldy ring or dirt from all the people that use the one jet with good pressure. Asked the manager about it and he claims it’s just erosion. The rest of the edge does not have “erosion”. It’s clear management does not have any pride in maintaining the facility for their customers.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place to be

Source: Google

★ 3

Not really clear instruction

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Really nice location! Clean and equipment is in great condition.

The childcare is a huge bonus

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Lots of equipment, grwat classes and pool. Lots of space and a very friendly staff. However, I'm not a fan of the music blasting so loud that you can barely hear your own earbuds, and a lot of the arobic equipment needs to be updated.

Source: Google

★ 5

Source: Google

★ 5

I have been a member for the past two years and have visited several L A Fitness clubs in the Houston area, and this location on Briar forest at Eldridge is my favorite. The organized staff is alway prepared to greet and delight the members, guests and potential members first with a smile and then a true caring attitude. Although all of the staff here is admirable, a coulle of stand-outs are Christian at the front desk as well as Joshua, Membership Manager. I highly recommend this facility for anyone seeking over and above hospitible service.

Source: Google

★ 1

they lock the door at 10 and dont let people in!!! others still inside working out... you have to wait for somebody to come out so that you get in. that is ridicoulous. also a high intesity blue light damages your eyes constantly. good for aging your eyes. second picture. also they have removed the call option from google map so that you dont know their number

Source: Google

★ 4

Would give it more stars if it wasn't for rudeness from the staff.

Source: Google

★ 5

Really great atmosphere. Great staff! Shout out to Joshua and Abraham, they are both legends in customer service.

Source: Google

★ 2

The gym is not that bad. They still need to work in maintaining the equipment updated and clean though. My window was broken yesterday around 5:00 PM. Poor security in that place, the gym seems to be careless about those issues and do nothing about it. I recommend all people looking for a gym in 2025 to consider other options that offer better customer service, security in the parking lots and better equipment.

Source: Google

★ 3

Excelente ubicación pero por el costo de la matrícula y mensualidad esperaría máquinas más actualizadas

Source: Google

★ 5

Very nice staff at the entrance, amazing group classes. 100 % recommended.

Source: Google

★ 5

This gym is pretty well kept and clean. I came in this morning and got in a pretty good workout. The layout was a bit different from some of the other LAs around the area. Staff at the front desk was very friendly when I walked in.

Source: Google

★ 1

old rusty gym

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

This particular location is no different from other LA Fitnesses. It's pretty good: swimming pool, raquetball courts, basket ball court, machines and free weights and generally good environment.
They keep running specials to get membership; keep looking, sometimes you can get a really good deal.

Source: Google

★ 5

Source: Google

★ 5

Best gym in Houston! Super clean and the staff are awesome! Daniel and Don helped me lose 50lbs and I couldn't be happier!

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Manager and trainers and team members are awesome.But customer service is terrible.No public relations skills or courtesy.Very argumentative with attitude.A job that only requires minimal skill to check in and on guest could be greatly improved.

Source: Google

★ 5

This place is Awesome. It's clean. Well kept. The Staff is friendly. Ppl attending make you feel as though you're Family. There's a Lot to do. The equipment is very well maintained. The front door Greeters are kind and very receptive. I've never found it to be overcrowded no matter what time I've gone. I Love it!

Source: Google

★ 3

The corporation should install clear signs at the swimming pool instructing customers to shower and wash their bodies before entering the pool or hot tub. Additionally, proper supervision is needed to enforce these rules. Having visited and swum in pools across at least 17 countries, I have never encountered such a lack of cleanliness.

Source: Google

★ 5

Source: Google

★ 4

Annoyed AGAIN that the A/C unit in the Group Fitness Room was not functioning! I went for Zumba, not Hot Yoga! 🤬
Finally went back 7/29/24 & the AC is fixed!!!

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Es. Buen lugar

Source: Google

★ 1

Health Hazard
The gym has NO Air Conditioning! All of the floors are wet from condensation. THERE is NO NOTICE POSTED and no notice given by staff.

Source: Google

★ 5

This gym is well maintained, membership is a good price, but the personal trainers are above and beyond any other gym I've been to! If you were ever thinking of training, this is the place to go! I will add before and after pics as time goes on. They help with nutrition, work out plans, and have tons of science based information about how your body works to help develop the best plan for YOU. I won't go anywhere else.

Source: Google

★ 5

Cleanest gym I've been too. The staff are so friendly and I like that when they close they give us a 30 minute notice so we have time to finish our workout and re-rack our weights. It's just sad how sometimes the staff have to work extra hard after a long shift trying to get ppl to pick up after themselves when they clearly give us a notice before closing as well as the hours being displayed at the entrance and online. Best gym out here so far!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Lots of new equipment.

Source: Google

★ 1

Worst customer service ever. Zarisha is so rude and disrespectful. She hangs up on your face when you ask for help for a gym membership.

Source: Google

★ 1

Worst customer service ever. The front desk girl Zarisha who closes the gym is so aggressive and hostile especially about gym equipment on the floor which i always put back. She is so rude.She turns the lights off half an hour early without a warning I almost fell on my face because I couldn't see while I had dumbells in my hand. We had to talk to the manager about it. They never want to give their real names. That girl is so disrespectful she really doesn't want to be there and she is taking it on the gym members unfortunately.

Source: Google

★ 1

This place has been a dive for years. Now it is FINALLY closing forever. Good job to the managers who have driven this location into the dirt.

Source: Google

★ 5

Source: Google

★ 1

The girl at the front desk is so rude when we asked her whats her name she won't gave us her name we asked again she gave us random name we asked other employees they told us her name us Zarisha. So ill-mannered

Source: Google

★ 2

Dirty, equipment is old and badly maintained. Adding to this, recently they put announcements that wipes are no longer available because they’re cutting costs.

Source: Google

★ 5

Source: Google

★ 1

Was really good 2-3 years ago. Lately….equipment not working on a consistent basis and vandalism in parking lot is a monthly occurrence. My car broken into recently….outside cameras don’t work (only for appearance). In 2 years, I’ve met 3 others (I am number 4) with windows shattered and items stolen. Join if you’re cool with replacing $500 windows and having items stolen.

Source: Google

★ 3

Loose weights and general disregard for gym etiquette.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

The gym is well cooled now so enjoyable. Very busy most all day.

Source: Google

★ 5

Great place

Source: Google

★ 5

Source: Google

★ 5

I’ve been coming here consistently for about 6 months and I will say the staff and people I came across here is one of the reasons I stay! Everyone is so kind and respectful! Many machines to choose to from with variety of different muscle groups! The machines are in good shape! My one thing is a gym feeling comfortable , and I feel so comfortable and welcome here!

Source: Google

★ 1

This gym told me my membership is no longer valid. I know I paid for my membership. They will not tell me why it's not valid.

Source: Google

★ 5

Fantastic

Source: Google

★ 1

I’m not a huge fan of this specific location, mainly because of the people at the front desk where you check in and also because of the kids club. Anytime I come to this location the girl at the front desk is always rude, she hesitates to help with any questions you have and when asking to pay for the kids club she will roll her eyes and just ignore you, if you’re a man she will flirt with you and be very friendly, but I’ve noticed when us women come in she doesn’t acknowledge us, if she does she will roll her eyes, I didn’t like how she treated me as if I was a bother, very unwelcoming and definitely gives the impression of what everyone says about the gym being full of mean girls, when I came in to scan and asked her a question, she ignored me and continued talking with one of the other gym members (a guy) who she was flirting with and planning to meet with, my question never got answered, I never got any help because she was too fixated on entertaining the guy, it would’ve been nice to get some sort of acknowledgement, but it definitely made me not interested in this location. The people here are very rude and it messes up the establishment of what can be a great location, The girl in the kids club always comes in super late, hardly ever acknowledges the parents, is rude to the children, instead of watching the kids she’s just on her phone watching videos with both earphones in her ears not paying attention to what’s going on, one time I heard her being rude to one of the kids when I brought my little one in, I was hesitant to even leave my child with her. I live close to this location, but am willing to drive 15mins further to go to a different location anytime I work out. Very unprofessional workers here, it’s not worth it.

Source: Google

★ 1

Source: Google

★ 5

Great gym, staff is great. Equipment could use updating but they get the job done

EDIT: i hope they ban video recording and set a time limit on machines, sometimes people be on their phones holding up machines for 20 minutes scrolling social media.... people got things to do! :)

Source: Google

★ 5

Source: Google

★ 5

Large spaces, not cramped, have every machine you'd desire to use

Source: Google

★ 2

Too small for the price. The “tour” was kinda awkward

Source: Google

★ 3

Source: Google

★ 1

This location roped off half the floor and removed half their weight machines about 5 years ago to allow more room for personal trainers. Screwing over all the rest of their members. Their pool is overclorinated to the point that my eyes sting walking into the gym entry way. They won't let me change my name on my membership card and they charge an arm and a leg for membership when some of the equipment has litteral holes in the padding. Broken machines abound but don't worry they marked it with a sign.

Source: Google

★ 4

I have to say, this is a bit different than all of the other locations. Gym is pretty dated, but all of the equipment works, if there are tears or wear marks, they are still manageable. Tile in the bathroom is very dated and grout is dicolored/stained, but everything is ckeaned very well. They have new shower curtains, shower gel is filled up, toilets and sinks are clean, paper towels in existence. Really have to give it up to the management on the maintenance side of things. This does have a higher percentage of elderly working out at this facility, so it gets busy even during the slower hours. Minimal to no thefts in the parkinglot. Great location if you are nearby!

Source: Google

★ 1

Go to this basketball court if you want to waste an hour arguing calls with hoopers who are angry that they never played past highschool

Source: Google

★ 3

Need to renew materials, more clean the spa and the pool and have consistent trainers in group classes

Source: Google

★ 4

Just moved from another state and I appreciate the walking distance to and from there

Source: Google

★ 5

Source: Google

★ 5

My favourite gym

Source: Google

★ 5

Always good to go there

Source: Google

★ 1

Do you know why is McDonald's is successful? BECAUSE they have consistency..everywhere you go it's the same Period...one gym has towels, one gym has Sauna working, one gym has drinks but not All the same...this is NOT consistency..I am so close to dropping the membership..

Source: Google

★ 1

I got a bad infection from the water fountain here.

Source: Google

★ 1

I don’t even know if this gym has proper management that acknowledges people’s concerns and do anything about it. Compared to other LA Fitness locations, this branch stands out to be one of the worst locations ever. The machines have poor maintenance, filthy and not clean, power rack cable attachments are always missing, lots of vandalism in the parking lots especially after sunset, bathrooms are filthy, and dumbbells/ez bar curls are never back in their place. Unfortunately those issues have existed for years and there is been a lack of improvement. Without proper management in place, don’t expect much from this facility.

Source: Google

★ 3

Convenient but gym needs updating. The Stair climbers are always down. The sauna goes down. The machines aren’t enough and sometimes they are down. The staff is great but dang the equipment is what we go there for.

Source: Google

★ 1

I was shocked and scared when I saw that my car window was broken. I had just finished a Zumba class at this gym and had arrived at the parking lot around 6:45pm.

I immediately reported the incident to the gym office. The staff member I spoke to said that they had received other reports of car windows being broken in the parking lot in recent months. They said that they would file a police report, but that there was not much else they could do.

I am very concerned about the safety of this parking lot. I would not recommend going there, especially at night. It is possible that you could be targeted by thieves or vandals.

If you are looking for a safe place to exercise, I would recommend going to a different gym or fitness center. There are many other options available in the area.

I hope this helps!

Source: Google

★ 1

This place is extremely dangerous. The parking lot is especially dark and there is no security or protection around it. I arrived at the parking lot before 7pm tonight and found that my car window had been smashed to pieces. I immediately reported it to the office and learned that another gym member had also had their car window smashed recently. This is such a dangerous place that car windows being smashed is not even a big deal. Please do not go to this place. They do not take any responsibility. Please spread the word to your friends.

Source: Google

★ 5

Source: Google

★ 3

Their hours of operation are sometimes sketchy. There have been times during the week where the gym is closed during their posted operating times.

Source: Google

★ 2

Been coming to this gym for 3 yrs and it was good the first 2 but this year is been disappointing me terribly, first off i got vandalized they broke into my truck in 05/17/2023 management said they would check the camera and i had to ask a week after and he said he saw me when i arrived and left but not when they broke in the truck"wich i find strange", second equipment always broke,and lastly sauna hasn't worked for over a month :(

Source: Google

★ 2

Non professional.
Not knowledgeable of their services.

Source: Google

★ 3

Overall, you get what you pay for. Gym is decent, some rust on some equipment. However, I’ve noticed lots of guys walking around recording themselves which can get annoying. Pool is clean, treadmills are functional but Sauna has been out of commission now for 1 month.

Source: Google

★ 1

Sauna been closed for more than a month, ac does not work…looks like nobody cares either

Source: Google

★ 5

Great staff even greater people everyone is cool and chill this environment is perfect if you're thinking of joining the gym!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

It is a ok place. Needs a lot of revitalization... but it delivers what you need.

Source: Google

★ 2

The AC in the classroom has been broken for MONTHS. I think they’re waiting for someone to pass out to get it fixed. They have great instructors, but the heat isn’t worth it.

Source: Google

★ 5

Source: Google

★ 1

One of the employees is rude

Source: Google

★ 5

Clean

Source: Google

★ 4

Source: Google

★ 1

Very poor when they have water issues, give a time they will be open, and are not open at that time. Very poor communication!

Source: Google

★ 5

Source: Google

★ 5

Edit: Used to be 1/5 stars. It’s 4 months later and everything has mostly been getting fix and staying fixed consistently which is great! Good job management! On behalf of all of the members we greatly appreciate your work!

Old review - Everything is broken here. Nothing gets fixed. There are countless machines that have been out of order for over two months. Seriously, 2 months of 2023 and its only March, it’s pathetic. Avoid this place if you actually intend on using the gym you join.

Other than that the staff are nice but thats not what i pay for. I go to the gym to use the equipment.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Very clean gym

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Wow

Source: Google

★ 1

Worst gym and worst staff

Source: Google

★ 5

No crowds plenty equipment no wait

Source: Google

★ 5

Gym always clean! Very nice customer service!

Source: Google

★ 5

Great place

Source: Google

★ 1

I regret ever walking into this building or signing up with LA Fitness. The stairmasters were constantly broke, LA Fitness is scammy, and the person-to-machine ratio was bad in the afternoons. Save your money and go elsewhere

Source: Google

★ 5

Went for personal training. Trainer Dr. Josephine is fantastic !!!. Good gym kept clean.

Source: Google

★ 4

Really nice and very clean environment the pool is really nice and many things to do locker rooms are very clean

Source: Google

★ 3

The gym is becoming a den of thieves. My car was burglarized along with another car. When reported the front desk seemed unfazed as if this is the norm. The video still isn't available, I come back a few days later and the broken glass is still in the parking lot. No one had the common sense to at least clean up that spot

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Good amenities. Reasonable price. Use any location nationwide.

Source: Google

★ 5

Source: Google

★ 1

PSA: NEVER sign up for their personal training. You're stuck in a contract you'll have a hard time getting out of.

Most of the machines are broken down and are never repaired. I've seen the same treadmills out of service for 2 months, at least. The ones that do probably don't work. Both fly machines were out last I visited, probably still are. No one appears to be capable of putting dumbbells back on the rack after they're done.

I started going to other locations since I can't rely on this location to have functioning equipment.

Source: Google

★ 1

It was a complete disaster from start to finish! The equipment was old and malfunctioning. I tried to use the treadmill but it kept stopping mid-run and the staff were nowhere to be found. The air conditioning system can not handle the terrible smell inside the building! Super crowded with limited working equipment

Source: Google

★ 5

Source: Google

★ 4

Quiet, clean the machines are old, but they offer basketballs& the pool is accessible.

Source: Google

★ 5

Nice place with sauna and wet area for a swim.

Source: Google

★ 4

An Outstanding fitness center

Source: Google

★ 1

This gym is no longer what I expect.I have been going here around the time it opened. Compared to other Lafitness in the area and the new Blink studios, the equipment is not being updated. Treadmills have tears in belts, ellipiticals are rusted with years of sweat and gum in drink holders. Have reported these issues for years, with no change. Weights are just as rusted with noticeable wear and tear on belts and cords holding weights. Pins to hold weights in place are still being swapped around on other machines. Only thing replaced in the gym was the carpets and the expanded personal training area. With the months this gym was closed, they should have replaced what they could. The staff is great, just not the gym. A/C always seems to be an issue at this gym. For those wanting to cancel, you will have to cancel through the online portal, but will have to print a document to mail in.
UPDATE: wanted to come back to the gym since leaving during COVID, but after seeing the same machines not working or scheduled for service after so many years is ridiculous. Those machines can no longer be maintained and aren't being replaced. Shame on this gym for taking membership fees and not being able to purchase new equipment when needed. Other gyms are either update or replace equipment. Shame to have this gym in this area of town. Could be more.

Source: Google

★ 4

Wish the maintenance crews would come and fix things more often (rowing machines are almost all missing a part and has been that way for years - ex foot strap - how hard is it to fix a foot strap?).

Source: Google

★ 5

Source: Google

★ 1

Machines are always being serviced and machines are always and I mean always occupied by people on their phones. I may start going back to planet fitness so I can actually work out!

Source: Google

★ 5

Source: Google