★ 5

Visiting from out of town and the team has been amazing. The group fitness instructors are knowledgeable and welcoming. The front desk team printed off class schedules for me. The life cafe team prepares meals quickly and the food is tasty. When I locked myself out of my locker the a cleaning teammember helped me and verified my belongings. Im so happy to be welcomed to this facility.

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★ 5

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★ 4

Very nice facility and staff was extra friendly. They had a sauna and hot tub but no pool.
It was refreshing to see they had a basketball court. I definately reccomend this one. You won't be disappointed.

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★ 5

I’ve visited a bunch of Life Time locations by now. I’ve always supported that for the price you pay, you definitely do get what you pay for. For this location specifically, it’s probably one of the nicest staff I’ve seen in a Life Time. From the hostess at the concierge, to the trainers. Very knowledgeable and welcoming.

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★ 5

Beautiful gym. Great equipment and amenities. Thank you Lauren for giving me white glove service. Very helpful and will be back. Lauren is amazing at the front desk!

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★ 1

Staff is justt ewww

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★ 3

It’s pretty dingy but it’s older. This location doesn’t blast the music for all the lifters to listen to while the fitness classes are happening so that’s a plus. As a girly who loves to hit glutes (hip thrusts) it’s really hard to do here. Their glute machine is terrible and their one smith machine sucks.

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★ 4

This location was not as bad as some reviews made it. Definitely not a traditional LifeTime layout with some amenities missing, but for the most part, the facility was very clean and I appreciated towels being readily available on the treadmills as well as in the locker room under the hair dryers. Team members were very nice and welcoming. Was in town and staying nearby and visited this location both Saturday and Sunday in the early morning and left before 10am. It was not busy, minus the basketball court, but can tell as I left that it was getting there. Provided pictures on how to find/get to the elevators in the connecting parking garage and the facility is located on the 7th floor. I am not sure how the parking situation and pricing goes as my stay was in walking distance. Overall, a nice, clean location, near shopping and dining, and like many LifeTime locations, accessible from the highway. Would not mind visiting again if in the area.

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★ 5

I love the classes! And the front desk people are so nice

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★ 5

My boy Knox always the hardest working dude in the facility, s/o him!

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★ 5

5AM workouts and 7AM haircuts from Yoshi @ms.yoshi_kai67 at the salon inside the gym is the perfect way to start a workweek. She always has me on point - about to show off in the office today!

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★ 1

The front desk, specifically Julian , was very unwelcoming during our visit. We were questioned extensively despite being Lifetime members since 2011. The experience did not reflect the level of service we’ve come to expect from Lifetime.

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★ 2

I was really surprised by this Life Time location. It felt older, darker, and didn’t match the premium brand I associate with Life Time. Honestly, it gave off more of an LA Fitness—or lower—vibe. Fortunately, I was just visiting, because it would be tough to have this as a home gym. The hot tub area near the men’s locker room was noticeably dirty, and the lighting in the steam room was glaringly bright—more like a hospital wing than a relaxing spa. Not the experience I was expecting.

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★ 1

⸻

Extremely disappointed and concerned with the Kids Academy at Life Time Fitness.

I brought my 3-year-old son to the Kids Academy expecting a safe and properly supervised environment. Instead, he was hit on the bottom by an older boy wearing a hard cast. My son was visibly upset and told me himself what happened — he felt violated and hurt.

What’s even more concerning is that the staff never informed me about the incident. I only found out because my son had the courage to speak up. When I called to address it, all I was told was that they would “notify the parents” so it doesn’t happen again. That response is completely unacceptable.

A child being physically hit, especially with a cast, is serious. Timeout is not an appropriate consequence, and notifying the parents later shows a complete lack of urgency or responsibility. The other child’s parents should have been contacted immediately, and I should have been informed when I picked my child up.

This is not what I expect from a facility that promotes itself as family-friendly and safe. I’m very dissatisfied, and at this point, I do not feel comfortable leaving my child in their care. I hope Life Time corporate takes this seriously and puts proper protocols in place. Parents deserve transparency, and children deserve protection.

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★ 5

Adam, Bubba, Audra the best dynamic trio I have ever worked with! Lifetime has been absolutely phenomenal. From the dynamic stretch lab, training floor, to the spa and beyond, the training staff, program specialists, nutritional support, and more have been a pleasure to work with. This place blows equinox out of the water.

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★ 1

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★ 5

I’ve been a member of this club for 3 years. The convenient location makes it great, the people make it excellent!

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★ 1

They do not answer the phone after 4. So if you need help with anything or forgot something in the gym you are on your own. Y’all might as well delete your number from google.

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★ 5

Lauren is an incredibly kind person and she does a great job making all feel welcome. I recently visited this Lifetime location for the first time and she went above and beyond. Please recognize Lauren for her hard work and wonderful service!!

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★ 1

Small location entitled trainers I pay too much for people to act entitled

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★ 1

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★ 1

Not worth the price at all, wouldn't recommend to anyone looking for a gym. Fortunately, I have been grandfathered in at a lower rate, otherwise I would not pay the ridiculous $220+ monthly dues. The facility and equipment are out of date, half of the treadmills don't work, and for whatever reason they never get fixed. Lockers are consistently broken. The only good part of the membership for me is the included yoga classes, but at this rate they will probably make that an extra fee too... Very disappointing considering the absurd monthly dues that have gone up 3 times in the past year and a half. Unbelievable excuse of a Lifetime gym compared to the other Lifetime's in the suburbs... even compared to the LA Fitness's in the area that have invested in upgrading facilities. Do better.

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★ 5

Since beginning my training journey with Brandon Phan in July 2024, I have witnessed remarkable transformations in my physical well-being. Notably, I have successfully reduced body fat and simultaneously developed lean muscle mass. Moreover, my range of motion, form, and posture have significantly improved.

Each week, Brandon presents me with new and challenging workout routines that maintain my engagement and motivation. Furthermore, the training plan is meticulously structured, and Brandon consistently listens to my feedback, making adjustments to our nutrition and fitness objectives as we progress. His exceptional knowledge, professionalism, and unwavering dedication ensure that you can confidently achieve your fitness goals. Trust me, you will not be disappointed with the results.

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★ 5

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★ 5

I’ve been seeing Bubba Williams at Life Time - Dallas for several dynamic stretch and recovery sessions, and I can’t recommend him enough! His knowledge and expertise are evident from the moment you step into the room. He takes the time to understand your specific needs and goals, which really sets him apart.

I've noticed a significant difference in my flexibility and a decrease in soreness after my workouts since I started working with him. Bubba is not only attentive but also genuinely cares about his clients’ progress. His customer service is top-notch, making every session a pleasant experience.

If you're looking for a skilled recovery trainer who can help improve your flexibility and overall well-being, look no further than Bubba. I always leave feeling refreshed and ready to tackle my next workout!

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★ 1

Very crowded with dated old facilities, run down locker rooms, and Long waits to use machines.

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★ 5

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★ 5

Typical lifetime , clean facility and friendly staff! Sauna was really nice

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★ 5

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★ 5

I love lifetime. I was a member for two years before joining the team and be aiming a Team member. It’s a great place to workout and to work. Highly recommend.

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★ 5

Collin went out of his way for me and provided me with the best customer service. I will
Always be a member at lifetime because of him.

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★ 4

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★ 1

This place has a horrible kids academy. I have went to plano, las colinas, and flower mound locations and so far this is the worst lifetime experience I’ve ever had, especially the kids academy. The ladies who work there have a bad attitude as soon as they see people bring in kids their faces get unhappy. They don’t engage with kids they are just standing there talking to each other and ignoring kids. They don’t have passion or empathy to deal with kids.Very bad experience.

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★ 5

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★ 2

For a lifetime the equipment was rather old and out of order, the floors and locker room were dirty, and the amenities such as the cafe, spa, and help desks were all closed by 6pm of a Friday. I currently go to the Las Colinas location in Texas and I believe that this location in Dallas doesn’t meet the standards of what a lifetime experience should be. I would find the gym standards acceptable if a membership was under $100, but a gym membership is upwards of $150.

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★ 5

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★ 2

This Life Time charges $229 per month and has not updated any of their equipment. The machines are old and they literally only have ONE incline bench press. Unacceptable. All other big box gyms have more than ONE incline bench press.

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★ 4

Older lift time location located inside a business building. Facility is decently clean and well maintained. Employees are great and kind. Also has spa and cafe which is great for a quick pre or post workout bites. Has a multifunctional court for basketball pickleball volleyball. Some of the equipment is alpha racks and plates are older although they did recently add more alpha racks which was great. They don’t have a 8 station which is disappointing. Limited lat pull down, and row station thusly. Can be quite busy peak hours 4-6ish. Avoid if possible. Priciest tier of lifetimes in DFW currently, however I think this is due more to location and not so much facility and amenities as other facilities are more updated and spacious. Overall great gym.

Update 08/2024
As of late have noticed it seems like they do not run the AC very high as it is always warm on the weight floor.

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★ 5

My place. Love it here because of the staff.

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★ 5

Clean, equipment options are nice and available most of the time or kindly taking turns on. Staff are very kind and helpful. Love the classes as well. Childcare seems good so far also, but I don't use it a lot.

Note: I usually go during the weekday mornings before lunch or right after lunch. I am lucky enough to be able to avoid peek times when it's really busy.

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★ 3

The only normal complaint about this gym is that they have people selling stuff as you literally walk in before you can check into the desk. Probably one of the worst management decisions one could make is annoying your patrons the moment they exist at your facility. Bravo 👏🏻 let's just have a bouncer at the top that smashes in our faces next

I love when people both complain about the gym being packed, and then bring up the price after.

The gym is still best in the area aside from Equinox

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★ 1

I go here because there really isn't a good gym option within reasonable distance from my house. I don't care about the amenities and just want to use the gym, so this isn't really worth the cost. For what I'm paying I should have access to top name brands. This place has Technogym. Just cheap knockoffs of Hammer Strength, but with terrible range of motion. The company needs to stop acting like this is a top tier brand if they are going to be stingy when it comes to the equipment. Two stars because the staff is pretty cool even if the company sucks.

Update: it just keeps getting worse. It's impossible to follow a program because every machine is either taken by someone who loaded it down with weight and then does partial reps or the social partiers who jast stand around talking. I hate this place.

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★ 2

Life Time has started to limit members over 65 times they can work out? If you have a membership thru your insurance, you can only work out 9am to 3pm? This target elderly members, and this is enforced by the person when you enter the facility. Shame on you Life Time!

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★ 5

I had a great visit. Very welcoming.

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★ 5

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★ 3

I was a member for 10 years and they kept raising the membership rate especially in the last 2 years it’s raised 3 times, doubling the fee I was paying. I went to the YMCA and they offer everything that LifeTime does for 1/3 of the price. When I put my notice in to cancel my LifeTime membership I never had anyone from corporate reach out asking if there was anything to do to keep their member of 10 years. Poor customer service in my opinion.

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★ 5

I can't recommend Nicole enough! She's not only incredibly talented with hair and skincare, but she's also knowledgeable, personable, and always punctual. With my busy schedule, her efficiency and clear communication are a lifesaver. Nicole truly is an amazing stylist and esthetician!

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★ 1

My family and I have been LifeTime members for many years and have visited LifeTime Fitness locations in several different states. We experienced the worst customer service at the Highland Park, Texas location a few weeks ago. I waited three weeks to do this review hoping that the front desk staff member would follow through on her commitment have the general manager call me. Unfortunately, I have not received a call and I suspect that the staff member never forwarded my concern to the general manager. Disappointed in the customer service at this location, but greatful for the amazing customer service I have received at the other LifeTime locations I have visited and my home gym. Still would be open to talking to the general manager about my experience.

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★ 3

I really, really love Lifetime in general. I have been a member off and on for over 20 years and in different states.

This facility is smaller than most others, but the price is still premium. The basketball court is the centerpiece of the club and the noise dominates, permeates the place.

The machines and weight-lifting areas are great, but it does get crowded during peak hours (between 4:30pm and 7:30pm). During this time, classes fill up pretty quick, too.

One of the biggest reasons I joined again was because I could enjoy the hot tub in the men's locker room without having to wear a suit. It makes it more of a spa-like experience. I hope this doesn't change.

I pay a lot for this club which doesn't have swimming pools, so the clothing-optional hot tub is a nice perk!

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★ 5

Nicole recently did my facial and blowout and she is superb. She was friendly and explained in detail about the services she was performing. I will definitely be back and request her in the future!!

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★ 5

Stopped into the spa to get haircut and just wow ! Nicole Vincent transformed my life !! She is just amazing

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★ 5

Visited this Lifespa and got some extensions done by Nicole And what an amazing job she did. I love my hair and have received sooooo many compliments. I’ll definitely going back. You do not have to be a member to get your hair done.if you’re in the Dallas area I promise you will not be disappointed.

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★ 5

Nicole!!! Wow what can I say. I’ve found my new hair stylist for life. Amazing job and I keep getting compliments.

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★ 5

Nicole Vincent in the Spa had outstanding customer service and provided excellent services. I will be returning frequently

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★ 5

I've been a member for 3+ years now and really enjoy this gym. Plenty of equipment, lots of class options, staff is friendly and helpful. Like any other gym, there are occasionally maintenance issues, but they always get resolved very promptly.

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★ 1

I came in as a guest to take a class with Brendan Rams and was yelled at by the him to leave when coming in a few minutes late as a result of hitting traffic because I was coming from 40 minutes away. I felt so belittled and embarrassed by my experience. I have never received this kind of treatment at any other lifetime I have visited. After the class ended another member approached me with the exact same experience. I am so disappointed that lifetime would allow their employees to treat members this way.

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★ 5

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★ 5

Context: I work out between 6:00AM and 7:30AM during the weekdays. I generally work out in an Alpha Class week days and do my own thing weekends before noon.

Not your typical Lifetime Fitness layout as it took over a preexisting high end gym. Super friendly and professional staff, from the front to the locker room to the trainers. Special kudos to all the front desk crew in the AM. They are awesome, greets you by name and very helpful when there's a problem.

I get pre-workout and protein shakes at the LifeCafe. Again great staff there too.

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★ 2

Not sure why this location is considered premium. It’s outdated and small. Why haven’t they renovated? The workers are friendly, so I’ll give two stars.

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★ 1

I cannot believe this is a signature club

It feels like I am working out in a sad dingy basement. It’s a total boys club based around the basketball court. The sauna is the size of a closet and the benches are all uneven.

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★ 5

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★ 5

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★ 5

Corbin, the GM is by far one of the best managers in the business. He advocates for his employees and the place is fabulous. I love their kid program one of the best in Dallas, recently visited the Garland location and even though it is a larger facility. Highland Park is the way to go. I have had my membership for 6 years, love this place.

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★ 1

Staff is awesome here!

Only complaint is the creepy guy that sits in the hot tub area (and in/out of the sauna/steam room) for hours upon hours ever day, seemingly taking pics of every guy that walks into the wet area. Also caught him multiple times looking up peoples towels in the steam room.

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★ 5

9/10 chill vibe, everyone def into fitness and easy to focus here. Staff is wonderful very clean. Only feedback is the outdated interior design esp in the yoga studio and Pilates area

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★ 4

i think this lifetime is overpriced compared to other lifetimes ive been too. its nice but its eh honestly.

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★ 5

For Christmas I gave my family messages at the lifespa (don’t need a membership to go and then you have access to the gym and daycare for the day). Mom and sis said they were the best messages they’ve ever had (and they’ve had a lot). We went early and worked out, then afterwords we went down to the locker room and spent time in the hot tub and steam room. Left my kids in the kids club while we were there. It was such a great experience

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★ 2

Not a bad gym, just overpriced with recent membership increases.

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★ 4

You gotta love Lifetime, however this location does NOT have indoor or outdoor pools. This needs to be taken out of your discription. Other locations do, but not this 1. So if your coming here to swim your going to be disappointed.

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★ 5

I visited from out of town and this location couldn’t have been a better gym. Corbin and the rest of the staff take pride in the cleanliness and overall vibe of the gym. Clean basketball courts and a friendly environment to boot.

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★ 3

They are banking on you never having been to another Life Time location. No pool and no racquet sports...basically a 24 Hour Fitness.

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★ 5

Tom makes THE best smoothies!! Always remembers my order and super friendly. Micah is THE best trainer!! Such a positive and supportive attitude. ALL the yoga instructors are AH-mazing. And Leah has me dancing all the way home!!! Give them all a raise!!! 😍

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★ 5

My mother & I visited this gym for a whole week, while visiting my brother in the hospital. In spite of his hospitalization, this gym was a perfect place to maintain my health and sanity. It was spacious and clean, never overcrowded or cluttered. No one knew of my situation but ALL the staff showed genuine friendliness and good manners on top of professionalism.
Everyone made me feel welcome and at ease, and that supported my physical, spiritual, and mental health. I've been a member of Lifetime in Sugar Land, TX since it opened and visited several locations throughout Texas. This is my favorite location to work-out, just because the staff and management would give me peace of mind that my workout refuge is in good hands. I wish others could learn from them.

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★ 5

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★ 5

Amazing club!

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★ 5

Clean and great service

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★ 5

One of my favorite lifetimes I’ve been to yet. Had a great workout and staff was really pleasant

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★ 5

Great environment and fresh place to work out and get better everyday!!

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★ 1

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★ 2

🏀 Nice Ball Court & Gym Floor
🚪 Old & Dated Locker Room
🚽 Broken Bathroom Door, No Privacy
🛠️ Renovation Needed
🛋️ West Elm Nearby
#SportsFacilityReview #NiceBallCourt #DatedLockerRoom #RenovationNeeded #WestElmNearby

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★ 5

Best Lifetime experience in Dallas. clean, friendly, well-maintained quality equipment, Knowledgeable training staff.

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★ 5

Idk what the hate ab

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★ 5

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★ 5

Great time playing pickleball!

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★ 5

I love this place, the café is niceeee!! Devonta makes the best shakes and always has a great smile on his face, Very pleasant young man Also Larry always makes us feel welcomed greets us with joy makes me want to go hard in the gym! Thanks again for everything.

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★ 5

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★ 1

This gym is on the decline and it’s all due to poor management. I have been a member for years and there are other gyms in DFW that are nicer, cleaner, and have a friendlier staff (I won’t go into the trainers and their egos here). This is just one of many instances where no one is cleaning. This is a luxury gym but management and care for the gym is anything but luxury. Equinox is looking more and more desirable.

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★ 5

Can’t wait for Irving location to be available!

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★ 4

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★ 3

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★ 5

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★ 1

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★ 5

Great place to workout 🏋️‍♀️

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★ 5

It's my favorite gym of all times! I've been a life time member since 2010. Love the environment and the outstanding group classes and private training by qualified professionals! Love it here! The place is impecable.

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★ 5

My happy place ❤️

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★ 1

Absolutely nothing special and for sure not worth the cost of membership! They need to change this gym to a regular club. This is not a diamond club.

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★ 5

I've been going to this Life Time for about a month and have been loving it! The facilities are what one should expect for the premium gym experience. The personal trainers are personable and committed to you're health weather its 1 on 1 or in the many group classes that they offer. Shout out to exceptional PTs that have been helping me to get some gains: Alexis (Lexi) M. who's Glute Workshop is incredibly intense and makes my butt feel on fire and toned after every session. Lindsay S. who's Alpha Strength classes are the perfect balance of targeted strength exercises, and cardio. Justin D. who's Alpha classes are designed in such a way that you're body hates you for the workout but afterwards feel great and makes your sweat look like you just got out of a swimming pool.

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★ 5

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★ 5

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★ 5

Can’t wait for it to open!!!

Mahalo~Jett. 😎🏝

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★ 5

Love this Life Time! Super clean and all the staff are super accommodating and friendly. The front desk people/manager/staff learn you by your name and always have a smile on their face! I love all their classes and equipment. It doesn't get too crowded to where you feel overwhelmed, but the right amount to where you feel motivated. For those complaining any gym you go to will be crowded during busy hours.. :). It always has a luxurious feel to this location. Convenient location to most Dallas areas. I do not feel the same way as the negative reviews and neither do all my friends that go here and have recently signed up. I cannot see myself working out anywhere else but at a Life Time club. The quality, consistency, and experience is unmatched. Try it out yourself!

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★ 5

Love Love Love this gym and the team they have! Larry from behind the desk to all the trainers there that make this place amazing. It's Equinox without the attitude! Beautiful accommodation's, great equipment, huge space always fresh and clean locker rooms. If you are into classes they have a ton and it's all included mostly....just saying I love the gym.

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★ 1

This lifetime is a circus. Corbin Tufford “Club manager” let his highly incompetent staff throw away expensive equipment during the flooring remodel by accident to this date is still hiding it from Lifetime Corporate, Chanhassen, MN, for over a year.

Every time I ask, I just get another lie. Or desperate cover up. Equipment is still missing. It’s like Enron of Fitness Clubs.

The club does not send out communication when steam rooms or saunas are broken (which again, is lack of management) half the treadmills do not work and it is always excuses. What’s sad is this is supposed to be the top, Diamond club.
Horrible management.
Entire facility, operations and personal, need to be Audited by Lifetime Corporate Offices, Chanhassen, MN 55317.

It is and forever will be my strong belief that personal trainers are personal trainers. NOT businessmen, or management material for corporate entities.

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★ 1

Awful customer service. This is not a luxurious gym at all, so definitely not worth the price. It’s small and over crowded. I do not recommend this gym.

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★ 4

Amazing facility and is very kid friendly, also very organized and clean place!!!

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★ 1

Gross floor in the bathroom are dirty they do up charge on things you all ready pay for and all other gym I been too alow walk in at this gym for $145 but at $193 I can't do walk in things they are making you pay double plus on top of that the General manager his name is Corbin doesn't like what you have to say hes going to tell you to find another gym to go too so don't waste your time

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★ 2

There is an obvious lack of management and care for cleanliness. I am j sure what has been going on to Lifetime Dallas throughout 2022 but it needs to be addressed immediately. I frequent other locations from Allen, Alliance and Colleyville. Dallas is the filthiest from the bathrooms to the gym floors and to a general lack of not picking up. If you notice bathroom stalls you can tell they haven’t been wiped down in ages. You can come in when the open up and find the upstairs filled with trash, bathroom grout is filthy, you lay on the floor you immediately notice the floor wasn’t swept or mopped before they opened, so much metal in the men’s spa area has been rusted over, it took the 3 months to resolve an a/c problem, now most of the spa area, initials, and showers are closed. This isn’t a lifestyle gym anymore with all the filth and issues. The front desk has always been kind and the reason for the 2 stars. Someone needs to call the alliance to and find out their business model as they are always looking 100% each day and clean as if the t was just built every morning. Good management matters and would focus on the detail. Preventative attention minuses long term concerns and it’s very obvious no one is concerned about the long term for the customers and gym itself.

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★ 4

Needs some sort of calf machine

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★ 5

Always clean. Solid selection of machines. Tons of platforms. That's pretty much all the boxes I have and it ticks them all.

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★ 3

Pretty good gym for its location. Atypical set up in comparison to the usual diamond lifetime experience but IMO best you can get near Dallas with offered amenities. Would be 5 stars if it had a rooftop pool. Only place I have found so far with a steam room, so if that's important this is what you get.

John reed is probs better for serious lifters.

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★ 5

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★ 4

I’ve been a member of lifetime for many years. This club needs a rehab. The space is very outdated. The machines are newer and well maintained but the lockers, showers, and other spaces are old.

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★ 5

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★ 1

I have a been a member for several years now. This is not the gym it used to be. Management and staff are in dire need of retraining on how to operate a luxury/premier gym. The facilities, especially the men's locker room, need proper maintenance and cleaning. The mens locker room is always dirty, showers needs a deep cleaning, shower supplies and clean towels should always be available, and I don’t why there are temporary AC units. This is a nuisance. AC issues need to be fixed. If membership dues keep rising then so should customer expectations. Management and staff need to be mindful of all issues/concerns of proper upkeep of facilities.

Also, for future members, avoid going during peak hours (i.e. after work), you will encounter some of the rudest people who care nothing about personal boundries.

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★ 1

When you have a consistent complaint being filed and nothings being done - something seriously wrong. At peak hours you can’t have people sitting on your ONE of FOUR available squat racks for 45 minutes. Ridiculous.

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★ 1

This is luxury!? The locker room smells like mildew, there are temporary ac unites constant blowing air into the building just to keep it cool. The lockers don't work half the time. The blow dryers never work. The water smells terrible. And the building is falling apart around you. It's a crime what they charge for this disaster. Save your money.

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

Good gym but ambience and classes are lacking in frequency and imagination in comparison to lifetime of similar level .

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★ 5

Just joined two weeks ago through my Medicare Advantage plan. Outstanding club.

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★ 5

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★ 5

Very busy and active place but very good selection of all equipment and activities

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★ 1

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★ 5

This a great gym. Full service great equipment, wonderful swimming pool, best of all the staff is great. The café has a delicious assortment of healthy foods and protein shakes.

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★ 1

175 dollars per month and no free trial?
Not even one session?
They said it is 50 dollars if you wanna get one session and see how the gym is....
HOW RIDICULOUS

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★ 1

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★ 4

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★ 5

Love the people that work here, always so friendly, know you by name, and really care that you reach your fitness goals. 5/5

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★ 5

Super nice but they don't have an aquatics area and they close earlier but besides that everything else is super nice 👍

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★ 5

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★ 2

Honestly, this gym is only awesome to someone who has never been to another gym in their life before. The amount they want you to pay, $179 per month + tax, is absurd for equipment that is at least 10 years old and there is a lack of variety and quantity of the popular workout machines. This is a gym that you can easily get angry with if you go during it busy time because of the lack of popular machines. The staff is friendly and that is why they get two stars. But friendly staff is not worth $179 a month. I have worked out at gyms that were $100 a month that were way better than this one, like Cowboys Fit in Frisco or even an LA fitness Signature club for $50 is far superior. They should be priced at $100 a month that would be reasonable. And it's a smaller Lifetime gym compared to others in their system. A gym that charges $179 month should have better than a 3.8 rating on Google. It should be 4.8.

Source: Google

★ 5

Recently joined after becoming a refugee from Baylor Tom Landry. Cowboys Fit acquired and closed for remodeling. Lifetime has the staff, atmosphere, quality, and equipment that makes me eager to get with it as often as I did with my old spot. May have found a new home.

Source: Google

★ 5

Beautiful new gym with great kids activities👍

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★ 4

Definitely not your “typical” Lifetime fitness, but still a nice gym. Very nice staff and trainers, and a very clean and organized facility. The weight room is significantly smaller than most Lifetime facilities, and the free weight area gets very busy during peak morning hours. The stretching/open area is limited to a very small space as well, but the cardio room is a nice size with plenty of available cardio machines. Overall a nice gym, but very surprised to see that this is considered a Diamond level facility.

Source: Google

★ 1

To pay $179 a month for a gym is very high. Just for an image… oh and you don’t need to wear suits at the gym lol. It’s just a gym

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★ 3

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★ 5

Wanted to take a second to share with you a hidden gem here on Mockingbird.

Bobby is one of the most superb individuals I have ever met - in or outside the gym. She is highly dedicated to her profession, extremely attentive to others, and just generally a good human being.

I was a newby at this gym somewhere around a year ago, struggling with a morning treadmill routine, when Bobby came up and introduced herself to me. I told her I was tired, and the next thing I knew she brought me a double espresso!! We’ve best friends ever since.

She always checks up on me, invites me to her classes, and her well of love never runs dry. If for no other reason, this Lifetime location is made whole because of this lovely woman.

Source: Google

★ 2

Everything is outdated. 1/4 of the the lockers in women’s locker room are broken.

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★ 5

It’s ok

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★ 5

Luxury is what catches my eye

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★ 5

I am impressed with this facility. The hours of the gym and kids club are phenomenal for working parents. The staff is friendly, the areas are clean, the selection of equipment and classes are fantastic. In addition, the amenities on site make it VERY convenient. The staff and management at Life Time are working hard to exceed expectations and they are doing an outstanding job.

Source: Google

★ 1

Just feels out of date.

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★ 5

Clean and it never feels too crowded. Polite staff. Good food for post workout. But I'm here to talk about Billy in the LifeSpa! He is an AMAZING hairstylist. Gave my wife the best haircut she's ever had! If you need a new stylist, a new look, or just want something new he's your man. Extremely knowledgeable and takes the time to explain what he's doing and why. My wife was very nervous because she's had bad luck lately at "high end" salons, but he put her at ease within a few minutes. His confidence goes right up to the line, but doesn't cross over into becoming arrogant or condescending. Both of my daughters have already made appointments with him and I will be in to see him soon. Trust me on this : That man is the truth. My wife and I were both stunned what he was able to do with what was previously a terrible ($400) hair cut from some supposedly "famous" hairdresser. I encourage everyone to go see this extremely talented young man before Hollywood or New York City finds out about him!

Source: Google

★ 1

This is the worst lifetime I’ve ever been to. It’s overcrowded. They charge premier gym prices and you get less amenities than other lifetime gyms. The sauna and womens locker room are filthy. There were used feminine hygiene products stuck behind shampoo bottles in the showers. Hair stuck to the walls, and hair brushes that hadn’t been cleaned or sanitized.
Womens locker room also has no steam room while the mens does?

Equipment is also all outdated and half the treadmills make a terrible grinding noise if you run on them.

I definitely recommend a different gym.

Source: Google

★ 1

I have been a member of lifetime for several years. I have been to several clubs as well as “premium” clubs such as this one. This club is the least professional, most dirty, and run down lifetime fitness I have ever been to.
The staff struggles to call you back when you’re trying to purchase additional services. The Locker rooms are dirty. The equipment is run down some and some of the treadmills are boarder line dangerous to run on unless you weigh less then 150 pounds.
I recommend spending just a little bit more and going to Equinox Gym or spending a lot less and go to Anytime Fitness. Both would be significantly nicer, cleaner, and less busy during all times of the day.
Very disappointing after being with lifetime for so long.

Source: Google

★ 5

Enjoyed my visit ❤️

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★ 5

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★ 5

Love lifetime

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★ 3

Good coffee

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★ 5

THE BEST PLACE WHERE IT ALL CALMS TOGETHER...

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★ 4

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★ 5

Nothing better than hoping and dance class on saturdays !

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★ 5

Excellent facility with friendly staff! Variety of machines and workout areas

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★ 5

Amazing gym, clean, and staff is friendly and helpful!

Source: Google

★ 5

Favorite Life time in Dallas. Cant beat the atmosphere of being surrounded by a basketball court

Source: Google

★ 5

Favorite gym in Dallas

Source: Google

★ 2

This is a "Diamond" club solely because of its location, not because of its offerings or upkeep. The last Diamond club at which I was a member - Houston Greenway - had a coworking space, 2 outdoor pools, outdoor dining, and a bar in addition to the cafe. Life Time Highland Park has none of this, but charges the same rate. There's not even a pool. You'll have to go to Addison for Garland for that, both of which are better maintained clubs.

Pros: Friendly front desk staff, convenient location & parking, and a little extra cardio with every workout since it's like Frogger dodging the basketballs you have to walk past to access the free-weights and machines.

Cons: Cockroaches in the locker room. Stay in the dry sauna long enough and you're bound to see them. At any given time 80% of the lockers are taken because this Life Time does not enforce single-day use. 6am in the morning and the club has 30 people in it? Even then, you'll be hunting for an open locker. No club can manage the behavior of its members, but it's as if this Lifetime encourages weird behavior. Why else would you have 3 OUTDOOR lounge chairs crammed in the corner of the locker room by the hot tub and steam room? It's just inviting weird member behavior - like the guy who naps on the lounge chairs some mornings.

Source: Google

★ 5

I be hooping 🏀🏀🏀🏀😭😭😭

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★ 5

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★ 5

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★ 3

Positives: strong variety of new and advanced weight training and cardio equipment on the main floors, diverse class offerings, good hours, aesthetically a nice atmosphere to be in.

Cons: Mens locker room is in dire need of updates and improvement - broken and worn lockers, cracked and stained steam room tiling (for an Onyx club this is reminiscent of a gold level locker room from 10 years ago), certain treadmills and spin equipment are consistently broken or out of order, steady membership price increases.

Verdict: For an Onyx club, this location lacks updates and improvements to critical areas of the gym, such as the locker rooms and spin rooms that other clubs have made. If the price continues to increase without improvements, it will make more sense to look at Equinox as the stronger alternative.

Source: Google

★ 5

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★ 5

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★ 5

Good gym to workout. A lot of extras I don't need, so clearly not worth the price for me. Still, good equipment selection with OK variety. Very friendly front desk staff.

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★ 5

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★ 5

The parking garage was nice touch for added security and convenience. The 7th floor gym was a nice change while the Allen location I frequently attend is being repaired!

Source: Google

★ 5

La calidad de la comida y el servicio es de primera,por eso es mi restaurante de comida rápida preferido!

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★ 5

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★ 5

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★ 5

Friendly staff! Extremely clean building! The first thing I noticed was how many staff members were on duty to help assist. I hope they work out the pool issue with SMU but that is understandable due to Covid.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

RE Lifetime Spa Hairstylist Rebekah;

I moved to Dallas a couple years ago and had the worst time finding a blonde stylist who was affordable and could give me the blonde I wanted. I found Rebekah a few months ago and AM SO THRILLED.. she read my mind and created the most perfect blonde to match my style and skin tone, all the while took measures to protect my hair from unnecessary chemical exposure. All aside, she gives the most extensive and satisfying head massage during the washout… cuts no corners, puts the work and time in. She is clearly experienced and talented. I will not be looking for another stylist

Source: Google

★ 5

Very nice luxury gym

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★ 5

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★ 5

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★ 5

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★ 4

Solid gym. Not as luxe as equinox, but has everything you need. Basketball court is awesome!

Source: Google

★ 1

I was excited to finally have a day off and get some services done. Just wanted to be surrounded by beauty and be pampered for a bit. Instead, I was met by this woman named Kiara D. She was so unprofessional in how she spoke and appeared. She was very unwelcoming and obviously having a bad day! Highly do not recommend spending your hard earned cash here

Source: Google

★ 4

Great place! Friendly and helpful staff, and very clean. The steam room for men is a bit weak

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★ 5

Best Gym ...great service

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★ 2

Asking too much for membership

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★ 5

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★ 4

I like the gym and staff but it is very overcrowded and it is more expensive than the larger nicer lifetime locations.

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★ 5

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★ 5

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★ 1

If you’re looking for an overpriced, overcrowded gym filled with college kids, mediocre equipment and a steam room that basically never works than look no further!!

Source: Google

★ 5

Great facility. Even better staff!

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★ 5

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★ 5

Great place! Friendly and helpful staff, and very clean. The sauna and steam rooms are amazing :)

Source: Google

★ 3

Alarm was going off for the first 35 minutes. Facility is a bit crammed together. Visiting from Atlanta and I prefer the Sandy Springs facility over this one. In summary it was a good workout.

Source: Google

★ 5

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★ 2

It gets more than 1 star because it IS a very nice facility and the price is reasonable for what they offer. I have been a member off and on for 13 years, I've worked for the company for a few years. I had to instate a medical freeze recently because I was diagnosed with an autoimmune disorder and Covid would be a death sentence.

They forgot to freeze my membership and I was charged, THEN when I asked for a refund, they forgot to do that as well. So I call back and am obviously irate. They swear they'll get it right this time. About a week and a half goes by and nothing hits my account so I disputed the charge. I then asked for a membership cancellation and they swore it would be effective immediately, but I got charged AGAIN this month.

This whole back and forth nonsense went on for several weeks. I'm really shocked that Lifetime has let their customer service get this poor.

Source: Google

★ 5

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★ 5

Nice joint.!

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★ 5

Really enjoy the spa services. Always top notch. Plenty of machines and very clean.

Source: Google