★ 5

I love OTF and the Lantana studio. Head coach Luke leads an awesome team of coaches and the staff at the desk are great to. The classes are awesome and I’m now in the best shape of my life! Try it and you’ll like it. :) photo from Hellweek Day 6

Source: Google

★ 5

My advice is...just do it! Honestly this is the most fun you can have that is good for you! Lots of variety, the studio is clean and the people are the best. You won't regret trying this place out!

Source: Google

★ 5

Source: Google

★ 1

I was originally a member at the Westlake location, which closed in December. The options were to transfer membership to another location, cancel, or freeze until Westlake was reopened. I chose to freeze. Today, I was notified that I would be charged to reactivate my membership for one month, so that it could be cancelled since there is no reopening date for Westlake in sight. I was not informed that there was a limit on the freeze period for this scenario, but now I'll be charged unwillingly for a month of classes.

Source: Google

★ 5

It's one of my favorite locations because I can get Black Rock coffee afterward. I think that's a good reason.

Source: Google

★ 4

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★ 4

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★ 1

It's unfortunate that I decided to end my membership because of the schedules. Every day, the classes are full, and 3 or 4 people are still on the waitlist. I paid for my membership, but the whole month I only attended 3 or 4 times because it was always full. It's a waste of money paying for something when there's no space available.

Source: Google

★ 5

Great studio, fun coaches, and they're always doing fun contests / community building events. Highly recommend!

Source: Google

★ 5

I joined OTF about two months ago and have been loving it. The structure of Orange Theory is exactly what I needed to get back into working out and keeping myself accountable. The Lantana location is excellent. All of the coaches are very friendly and helpful! Would definitely recommend for anyone who is looking for a great way to workout and connect with others.

Source: Google

★ 5

I’m not a big gym person but decided to try orange theory hoping the class-based structure will help with the motivation. It’s been a month I’ve been going to this studio and it’s been a game changer. The coaches and the staff are amazing! Usually in a class-based structure, no one corrects your form but the coaches here do a phenomenal job of keeping a track of all individuals and making sure everyone is doing their exercises correctly. I love walking in every morning and the coaches/staff greeting me by name. It sounds like a small thing but it’s big because it makes you feel like they care about you and your goals. Every month there’s a new challenge and you can’t help but make it your goal to hit it with everyone around you wanting to hit it too!
I would highly recommend this fitness center to beginners struggling with motivation! You won’t regret it!

Source: Google

★ 5

Source: Google

★ 5

I love that it's always different. I enjoy that the workout is challenging, but that I can dial it up or down to meet my needs. The monitor gives me constant feedback, so that I know if I'm pushing myself appropriately. And I enjoy our coaches!

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere and a great place to come make great habits.

Source: Google

★ 5

Great coaches and a nice studio!

Source: Google

★ 5

Great studio! Visited from N Texas.

Source: Google

★ 5

Just finished my first workout, loved it. Staff was awesome, already excited for the next one.

Source: Google

★ 5

Amazing workout my coach was so energetic and answered all my questions

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★ 5

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★ 5

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★ 5

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★ 5

The coaches and staff are amazing. I see your results. I’ve tried other training terms, but I always come back to OrangeTheory.

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Orangetheory Fitness is a hard workout that changes daily, but the office staff and coaches at Lantana make this location special. I love the mix of music the coaches play — hello 90s boy bands throwbacks! I enjoy the pre-workout discussions, and how the staff are welcoming to me and everyone. When the coaches correct my form, it’s so helpful! Love love love the culture at the Lantana OTF 🧡🧡🧡

Source: Google

★ 5

Love this orangetheory studio! Such a great workout! Been a member for over a year.

Source: Google

★ 5

Amazing coaches and great atmosphere!

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★ 5

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★ 5

Source: Google

★ 5

I'm very excited to rejoin Orangetheory at the Lantana studio in Austin after a 3+ year hiatus. I felt immediately welcomed by the staff and the instructor Sean made sure I was completely acclimated to the routine before the workout started. I have no doubt I can achieve some serious fitness goals here and wasted no time signing up for a new membership. I highly recommend Orangetheory to anyone looking to get back in shape and/or elevate their current routine - especially the Lantana studio. I felt at home right away and part of a team who had the same goal - that's a gamechanger!

Source: Google

★ 5

Source: Google

★ 2

The trainers are great! The management is horrible and completely unresponsive. I dropped my membership because of the administrative problems. And allegedly they just got new management.

Source: Google

★ 5

Source: Google

★ 5

The coaches are great! Taylor at the front desk has the best customer service skills I have ever seen even in my personal career. She remembers every members name and remembers details about them. 10/10 place to go!

Source: Google

★ 2

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★ 5

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★ 5

Love OTF! Instructors are knowledgeable and motivating. I love that this gym isn't about going extremely fast/get as many reps as possible in exercises. There is focus on form and keeping your heart rate in certain zones. I definitely am seeing progress in my strength and my running speed after 3 months of working out 2x per week . I always leave feeling accomplished (and very sweaty). Be aware that you must get an OT heart monitor which costs about $80-$100 to see your stats up on the screen. You can use the monitor and the mobile app to track workouts outside of classes as well.

Source: Google

★ 5

Love the coaches here and everyone is so supportive of whatever journey you’re on. 10/10

Source: Google

★ 1

I wouldn’t even consider this place. Communication at this location is horrible. They rarely answer the phone, and the none of the team members seem to be on the same page. I was told multiple different things about the same issue by different people. Not to mention their lack of customer service- even when told you’ll get refunded by a team member, and that they’ll follow up with you once the issue is fixed (never happened) they refuse to make it right. Just a negative rollercoaster I’m happy to get off of.

Source: Google

★ 5

Orangetheory is my favorite part of the day. It is an amazing supportive positive atmosphere that keeps me motivated. I am in the best shape of my life in my 40s!

Source: Google

★ 5

Source: Google

★ 5

It’s a beautiful Saturday morning in Austin Texas. I’m about to “crush” the morning at my favorite place… Orange Theory Fitness Center, Lantana… I absolutely love this place.
The coaches Parker and Montana, Nick and staff are absolutely amazing. I’ve been going a little over a year now. I feel as healthy and strong as I’ve been since I was in my 20s. Thank you OT Lantana… you are my second family.

Source: Google

★ 5

Best place to get in shape and feel better. Friendly staff and front desk associates. Montana and Parker are amazing.

Source: Google

★ 1

I have a spinal injury that I communicated with management about and my account was put on hold. I signed an agreement to put my account on "freeze" without a firm unfreeze date. I understand ordinarily accounts can be put on hold for 2 months at most, but I had a verbal agreement with the manager and it's been working fine, until this month. I have the contract signed on docusign. It took several days for a reply to my email when I noticed my account was charged. I was worried this would happen. It's disappointing, because I do really love the workout. But I feel this was handled poorly.

Source: Google

★ 5

Best workout experience I have had in a long time, great motivation and effective workouts. Haven’t had a day where I didn’t enjoy class and being pushed to being my best.

Source: Google

★ 5

Source: Google

★ 5

Got a membership at this gym to get back into a healthy lifestyle. I take the 5 AM class and the coaches are amazing. They focus on helping you achieve your goals, and take you where you are, and encourage you to do great things.

Shoutout to coach Parker!

Source: Google

★ 5

Source: Google

★ 5

The quality of the classes is great, especially with the experienced coaches Parker and Montana; the staff is super helpful and friendly.

The intensity is high and it needs about 3-6 workouts to get used to the pace. I have attended about 15 classes so far and it has become easier.

Overall, I am enjoying my experience and seeing good results.

Source: Google

★ 1

They never would process a refund despite me never signing their paperwork - something is funny about the way they run their business. Beware.

Source: Google

★ 5

Solid am workouts and close by if you live in the Windsor complexes by Oak Hill. Big recommends

Source: Google

★ 5

Everyone is so welcoming and encouraging! The music is upbeat and personally, music can make or break a workout vibe. Coaches have been so helpful with making sure I’m understanding everything that’s being said. Overall, great first couple experiences!

Source: Google

★ 5

Source: Google

★ 5

Staff is so friendly it makes Chick Fil A employees look like Don Rickles. Burns more calories than Chick Fil A too runteldat

Source: Google

★ 1

I never signed paperwork to have my account setup again but they still charged me a monthly membership. After calling on a weekly basis for a month, they finally processed my refund. They confirmed my account was canceled and it should not happen again. However, they charged me and have to go through the refund process again. Something shady is going on - everyone I spoke to gave me a different reason why this continues to happen.

Source: Google

★ 5

Source: Google

★ 5

Best hour long workout you can find. All you have to do it show up with a good attitude and the coach will guide you through the workout. Leave all your excuses at home and get yourself in a studio today to make a real change in your life.

Source: Google

★ 5

Source: Google

★ 1

Editing my review because their customer service has been terrible during COVID. They tell you your account is on hold on the phone and then continue to charge your account without keeping accurate records of conversations. Unless you record or have it in writing they will not fix any billing mistakes they make on their part. The manager at Lantana, Nick, says he has no authority to do any kind of reimbursements so you are just SOL or dispute with your bank.
______
Coach that pushes you personally the whole class and tells you exactly what to do. Motivating work out with great people.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

This is the third time I have cancelled my membership. I cancelled back in April (NOT PUT ON HOLD CANCELLED) and they proceeded to charge me in the middle of summer, with no communication that my membership was activated. I called to cancel again. They didn’t charge me for a month or two then RANDOMLY charge me again. I called and left 2 voicemails, no one called me back. Called again today only to be told that despite an employee directly telling me my membership was cancelled it was not.

Sadly I am not alone and others have experienced this. Beyond frustrating to say the least.

They used to text and email me all the time, suddenly when they activate my membership they don’t have a way to tell me.

So sad because I truly loved the workouts, I would go 4-5 times a week, but this experience has been completely frustrating. I truly feel like I am being robbed.

Absolutely terrible business practices. Reporting to BBB.

Source: Google

★ 5

The classes have been very professionally run through these tough times with the members and coaches safety in mind. I feel the proper precautions have been made for social distancing and sanitation of the equipment and if wearing a mask in class keeps the classes open and safe, then a mask it will be!

Source: Google

★ 5

Source: Google

★ 1

This is the worst workout studio I have ever dealt with. When they were closed I sent two emails asking to keep my account paused for when they re-opened, I did not get a response from them at all. They then charged my card and when I called said they would process the refund thru "corporate", that was the beginning of June! I talked to someone in July that said they couldn't process the refund without a freeze form, why has no one asked me for this or sent one to me for a month?! Whatever, I fill out their form send it back with copies of the emails I sent and am promised the refund will be processed that Friday. Its now August and I still have not received a refund and every time I call the manager is magically not there and apparentlyeveryone else that works there is just for show and has no idea what's going on! I will never workout at another Orange Theory again and I caution anyone from giving them access to be able to bill your account!!

Source: Google

★ 5

Always a joy. Heading there in a few for another great workout.

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★ 5

Get your sweat on!

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★ 5

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★ 5

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★ 5

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★ 5

I love OTF! I have an intense work schedule that was making it hard for me to get to the gym regularly and push myself hard enough. Orangetheory opened close to my house and I jumped in. It provides a class structure that ensures I have an all-body workout that strengthens my heart and my muscles. The coach ensures that I'm motivated, have proper form, and have all my questions answered. With the heart rate monitor, I can see how I'm doing in real time and adjust as needed to push myself more or pull back. Since I started classes at the beginning of September, I'm stronger and have more energy. I highly recommend OTF!

Source: Google

★ 5

Source: Google

★ 5

You get to work out your whole body, challenge yourself at your own pace, and do it all without getting bored or the workout becoming repetitive. Plus, the time goes by super fast! It’s also great to be able to see an assessment of heart rate, calories burned etc. afterwards. Highly recommend!

Source: Google

★ 5

Coach Kat was great! She explained the workout and equipment before we started, and then went over my results at the end of the session. She has wonderful energy, an effervescent smile, and kept me motivated. She is a big reason that I decided to join after my trial workout yesterday.

Source: Google

★ 5

The coaches and staff are friendly. I have only done 2 workouts here but I like it already. They have the right balance of cardio and strength training.

Source: Google

★ 5

Excellent new Orange Theory health club location along Southwest Parkway

Source: Google