★ 5

The workout classes are always amazing! Tough, fun, and definitely worth it! I love the Lakewood studio and the coaches are always motivating!

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★ 5

Great staff and great studio!

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★ 5

I can’t say enough about OTF Lakewood!! Love it, love all the coaches and playlists! All the staff and coaches have always been very welcoming and attentive. I’m on the road to my 650 class!! 🔥🔥

Source: Google

★ 5

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★ 5

I've been to a number of OrangeTheory studios that I enjoy, but Lakewood is the best. Warm, engaging coaches, super efficient front desk and management, clean studio, great layout and plenty of room, welcoming to all fitness levels. Coaches are quick to modify a movement for an injury, & happy to support you when you want a top effort or you're just there to move.

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★ 5

Great Coaches, Staff, and Workouts

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★ 5

This studio is one of the best in Dallas! Coach Lauren and her team of coaches absolutely rock classes and make working out fun! Racheal and her staff are the easiest to work with and put member experience first. I would recommend this studio 10 times out of 10!

Source: Google

★ 5

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★ 5

Just wanted to share my experience with you on Orange Theory Lakewood. The gym is clean, comfortable, and friendly. The staff there are very attentive and knowledgeable. Ask about their complimentary work experience to share with your friends. It is a full body, no brainer workout, that will keep you motivated.

Source: Google

★ 1

Far too rigid on allowing exceptions, given the cost of an unlimited membership. I was denied entry after eight minutes to a class, but was caught trying to navigate around a car accident. I did text them to give them a heads up. There were still open slots. Not a great experience as a member with the most expensive membership.

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★ 5

Solid workouts and great studio. My wife and I feel very taken care of by the team there. There has been drastic improvement to our health once we started going consistently. Would recommend

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★ 5

Lakewood OTF is the best! Highly recommend - all the staff and coaches are great! You won’t regret it!

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★ 5

Visited some relatives and did a workout with this OT. It was VERY clean, and the employees were friendly. Really a great spot. Thanks for the welcome!

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★ 5

Amazing gym! Love all the instructors 🥰

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★ 5

“My experience at the gym has been both challenging and rewarding. I am 66 years old and At first, it was tough to build a consistent routine, but over time, I started noticing both physical and mental improvements. I’ve learned how to use different equipment, tried out various workout classes, and even pushed myself to lift heavier and run longer. The gym has become a place where I can focus on myself, relieve stress, and stay motivated to reach my fitness goals. The coaches at OTF have help me with that goal and have been so supportive.

Source: Google

★ 5

Love OTF at Lakewood. I used to go to other studios in the area and this is now my home.

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★ 5

There isn't a better OTF location in DFW! This crew really knows how to bring the energy and keep ya motivated! Regardless of your workout experience they make you feel welcomed and ready to accomplish your fitness goals!

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★ 5

A very welcoming studio and a great environment for a workout. Definitely recommend coming to the Lakewood location!!

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★ 5

I loveee Orangetheory, I always have a 10 out of 10 experience but this was my first time at this location and I loved it!!!!! I’ll definitely be coming back I love Racheal,Kiara and Clayton’s energy and they are Soo helpful and supportive. 10/10 recommend 🥰💪🏽

Source: Google

★ 5

Excellent workout place! Ambiance is great and they make it easy for everyone

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★ 5

Great way to keep in shape without the hassle- workouts are pre-determined, so you just show up and go. I've definitely felt an improvement in my cardio and strength here.

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★ 5

The staff at Lakewood is amazing! The manager Racheal is so light hearted and Kiara is so helpful! The workout with Carlee was great and she was super sweet!

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★ 5

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★ 5

Such a great friendly place to workout!!

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★ 5

By far the best studio I have been a part of since joining OTF! Excellent coaches with high energy, committed members, and helpful front desk staff. Always happy to wake up and achieve my fitness goals with this community!

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★ 5

This is the premier gym in Dallas! Coach Carly is absolutely AMAZING! I’ve been a proud member since 2019, and there’s never a dull moment here. From the moment you walk into the Lakewood location, you’re welcomed with energy and positivity by the front desk team.

What keeps me coming back? The way the coaches truly believe in their members. They push you to crush your goals and become a stronger, better athlete. I’m always setting new challenges for myself, and the support here makes them achievable.

My favorite class? The 4:30 AM—yes, it’s early, but the energy is anything but low! The entire Lakewood staff brings 100% every single time. Studio Manager Racheal is the best—so kind, encouraging, and uplifting. Kiara, the Sales Team Lead, always greets everyone with a smile and motivational words that set the tone for the workout. They’ve even added a new team member, Clayton, and he brought all the energy for our 4:30 AM Dri Tri this morning!

Lead Coach Chantelle sets the standard and leads this gym with excellence. Out of all the Orangetheory locations, Lakewood is hands-down my favorite. 10/10 would recommend!

Source: Google

★ 5

By far the best gym I’ve ever been a member of!
Challenging but approachable classes, great members and the coaches are always upbeat and helpful.

I definitely recommend the Lakewood location

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★ 5

I love coming to Orange theory! Everyone is so friendly and the monthly membership is affordable compared to other fitness studios in Dallas! 10/10

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★ 5

Head coach was really welcoming when I joined. All the coaches have been great and I enjoy all of their classes throughout the week. The staff is incredible and super helpful. Really happy to have Lakewood as my home studio

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★ 5

Another fantastic studio! Super friendly and watch out for you and your health.

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★ 5

To the wonderful reception team and the amazing coaches that are consistently checking in on me, thank you. You have all helped start and keep my fitness journey consistent and I’m so thankful to know I have a community here. YALL ROCK!!!

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★ 5

So much fun, great environment, good community, and wonderful coaches! 10/10

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★ 5

The absolute best 60 minute workout! The coaches are all extremely knowledgeable and very encouraging. The front desk staff are all so friendly and organized. The studio is extremely spacious and very clean. This feels like my second home and I've made great friends for life here! Highly recommend!!!

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★ 5

With over 2300 classes, I can say this is the best workout for total body toning! There is never a dull moment and the staff and coaches are incredible! Love the OTF family and friends I have met through the years!

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★ 5

Support staff and coaches are all amazing. I first showed up unannounced to learn a bit about OTF - Kiara and Carlee were beyond welcoming and informative. Since signing up in January, literally ALL staff, managers, and coaches live up there to the high expectations set from day one.
Thank you, OTF LW!

Source: Google

★ 5

I just completed my 5th class at Orange Theory- Lakewood and it’s been the best decision ever! The classes are challenging, yet so fulfilling! And the staff….. absolutely AMAZING!!! Smiles and positive vibes as soon as you enter the door! Each coach has made me feel so comfortable and excited to dive into the workout!

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★ 5

Such a great place to workout! Coaches are great and super knowledgeable!!!

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★ 5

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★ 5

Everyone is so friendly and welcoming no matter your ability. They always bring positive attitudes and great energy! I’ll be coming here for a long time!

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★ 5

Orangetheory Lakewood Is truly one of my favorite places in Dallas, they make you feel like family and I've met some of what are now my closest friends here. They are always very welcoming and great teachers, especially to anyone who is new to working out or new to group fitness!!

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★ 5

I absolutely love this location! Management and coaches are so nice and helpful! I have been a member of Orange Theory for the last year and a half and by far this is the best location I’ve been to! Give it a try! You’ll love it just as much as I do!

Source: Google

★ 5

Lakewood OTF is the best!!
The staff is super friendly and helpful!
Coaches are great!!

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★ 5

I love Orange Theory and the Lakewood location is the best! The nicest and most encouraging coaches are here! If you want a great workout you owe it to yourself to come check it out!

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★ 5

It is a great workout! The instructors are very helpful and the facility is clean.

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★ 5

Orangetheory is my go-to workout. The staff and coaches at the Lakewood location are wonderful!

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★ 5

Great first class Coach Morgan was amazing!!!

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★ 5

I just started at the Lakewood OT, and I could not be happier. Staff is amazingly friendly and helpful, and the coaches host some great workouts. I love the structure and support and I’m so happy I joined!

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★ 1

Extremely rude staff

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★ 5

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★ 5

Love the coaches, facility, and energy at this location!

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★ 5

Variety and I like the themes and now cyclical approach to muscle groups changing it up. As certified personal trainer myself I know do arm day leg day in rote all the time has to be changed. Love the coaches and the folks - at least at my home studio - listen, That said I have yet to feel alienated at any studio I have visited as a guest

Source: Google

★ 5

I love OTF and especially the Lakewood studio. It’s completely changed my mindset on what I’m capable of and how I think about excercise.

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★ 5

I love the community at Orangetheory Lakewood. I travel for a work and have been to multiple studios but Lakewood truly stands out. The coaches do an incredible job pushing everyone to achieve their best and it’s no wonder why Lakewood finishes amongst the top in benchmarks across the state and nation!

Source: Google

★ 5

Great workout!

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★ 5

I’ve been going to the Lakewood and Uptown’s studios for over a year. I really like the combination of weights and cardio and can adjust my pace based on how I feel that day. The coaches always motivate me to do my best and never feel like my best is not good enough—regardless if I am power walking or running that day.

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★ 5

Love the entire team at OT Lakewood !!!

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★ 5

I LOVE OTF! I’ve been going for many years and OTF coaches, staff, and friends. Through marriage, baby and all stages of life OTF has always been there to support and encourage me.

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★ 5

Been going to Orange Theory for over a year and still love it! The Lakewood team is the best.

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★ 5

So glad I came back to Orangetheory, I love the class environment and everyone is so nice!

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★ 5

My favorite studio in Dallas!! Chantelle and Carlee are amazing and so is the staff. The studio is always super clean and everyone that attends is so welcoming and encouraging! If you’re on the fence about joining, try their free class and you’ll be pleasantly surprised at how fun and challenging the workouts are! The 60 minutes fly by.

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★ 5

I love the variety of workouts from OT. I have a feeling of accomplishment after every workout! 🏋🏾‍♂️

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★ 5

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★ 5

I’ve been a member since 2018. OTF has made it easy to keep consistency and stay on track. Plenty of classes to stay on track, diversity in the workout through cardio, rowing and weights, different workout daily, helpful coaches and a community of great people with common goals. Love!

Source: Google

★ 5

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★ 5

Awesome workout and amazing staff!!

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★ 5

OTF is great! The coaches are amazing and help me stay motivated to push myself more and more every class! Great workout for both beginners and experienced athletes!

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★ 5

Have gone to several OTF studios in the dfw area and Lakewood is by far my favorite. Great coaches. Everyone is so welcoming and high energy!

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★ 5

This place is amazing. I haven’t done too well with gyms and staying motivated to keep going but I actually look forward to going to OT. After a long day at work it’s nice to be met with cheerful hellos and smiles and every single trainer and front desk employee always has a smile and positive energy about them. The best thing is the remember everyone’s name and they greet you by name !

Source: Google

★ 5

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★ 5

I have been coming to this studio for two years and I always feel welcomed by the coaches & staff. The workouts are fun & efficient. I highly recommend!

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★ 5

Great company and great coaches!

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★ 5

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★ 5

OTF Lakewood is the BEST. Coach Sheridan is so positive and motivating - you can't help but have a great day after her class.

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★ 5

It’s amazing the coaches are best in Dallas!! Such a clean gym and the best music

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★ 5

I absolutely LOVE this studio! The staff and coaches are all friendly and amazing. Efran and Tierra at the front desk are so kind and helpful!! I love the variety and flexibility of the class schedule and overall the environment is extremely welcoming and inclusive. I would definitely recommend this studio to all friends and family.

Source: Google

★ 5

Great location, great coaches and wonderful program.

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★ 5

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★ 5

This is the best workout I have ever had, and it is with the kindest and most helpful coaches. I always feel welcomed when I arrive, and I have the confidence to work hard each time. This particular location is amazing. It is clean, open, full of great people, and convenient.

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★ 5

Great first class!! Excited!

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★ 5

I’ve even going to Orange Theory for almost a year and still love it! The workouts are all different so I never get bored. The coaches are always encouraging and enthusiastic.

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★ 5

Great place. Friendly coaches.

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★ 5

The best and only place to spend your time and money in the North East Dallas area when it comes to sweating. If you are results driven then OTFLW is worth your time and money. The coaches are the best in the business and that is not because I feel that way; I have heard from many other OTF'ers mention that our little Lakewood studio is one of the best nation wide. They know you by name and help you get better at everything you apply yourself to. Where else can you get that level of service when it comes to a gym? OTFWLW is the best in Dallas, hands down.

Source: Google

★ 5

OTF staff provides encouragement and praise throughout the workout. The HIIT workout they challenge you with never gets redundant and I always walk away from a class feeling good about what I physically and mentally accomplished. OTF Lakewood is an awesome community that is supportive and friendly.

Source: Google

★ 5

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★ 1

Uptown location. Feb. 19, 2002. Terrible customer service. Signed up for a class online. Got confirmation. Showed up and we were “not in the system”. Showed a screenshot the confirmations that included date, time and location. The attitude was “don’t know what happened but the website is not my job.”

Source: Google

★ 5

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★ 5

Run, don’t walk to Orange Theory Lakewood. Best gym/workout I have ever done. The coaches are genuinely motivating, and the workouts change every day so you do not get bored.

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★ 5

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★ 5

LOVE MY GYM

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★ 5

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★ 5

Love this studio

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★ 5

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★ 5

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★ 5

What a great workout! I really enjoy the structure, goal setting, and overall motivation in the classroom. What a great way to start the day.

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★ 5

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★ 5

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★ 5

Absolutely LOVE Lakewood OTF. The trainers are awesome and provide not only great feedback and motivation, but knowledge as well. They make an extremely hard workout turn into a motivational power trip that makes you feel like a rock star once you finish. My exercise regimen has completely changed, for the better, thanks to Sheridan, Adam and Chantelle!!! 👊🏻👊🏻

Source: Google

★ 5

OTF Lakewood is the best gym experience, hands down, that I have ever experienced.

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★ 5

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★ 5

Friendly support team

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★ 5

Started just few days ago at this studio, I like both of the coaches I trained with and the front desk staff, very good energy and motivation.

*Update*
All coaches I've trained with at this studio are amazing! 😊 thank you guys!

Source: Google

★ 5

Great coaches, super clean, and always so welcoming!

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★ 5

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★ 5

This is a wonderful studio, the staff is so friendly and the workouts are amazing! 10/10 would recommend!

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★ 5

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★ 5

No workout is ever the same. The structure of the program keeps you guessing as well. I love that no matter the time of day I’m getting the same workout as friends who also attend same day but different class. The coaches are welcoming and engaging. Our head coach cares so much for our Lakewood community that she goes above and beyond for members to create an inclusive environment.

Source: Google

★ 5

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★ 5

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★ 5

I always have such a wonderful experience at OTF Lakewood! The coaches, the members, and the facility all come into play to make my experience the best it can be! Coach Chantelle, Sheridan, Adam, and Caitlyn always provide encouragement and feedback and the front desk staff are always friendly and helpful!

Source: Google

★ 5

This is exactly the push I needed since ‘March’ put a halt to my consistent group workouts & activity. Very clean facility with great covid safety practices in place. Because of that, I can focus on an hour of improving me. It’s a great full-body high-intensity (HIIT) workout. The trainers I’ve had so far (Adam & Chantelle) along with the lobby/check-in staff are helpful and want me to be successful. I look forward to seeing my results. The arm-band heart rate monitor I bought is helpful & can also be used outside of class. The app is easy to use to review results & schedule classes. FUN!! Worth the $$.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

love that i don't have to plan a workout, just show up! So efficient AND effective!

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★ 5

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★ 5

I have visited this studio a few times now and I am always impressed by the quality of the staff and instructors. I have been in classes with coaches Chantelle and Rachel and both times I have found them very motivating and helpful with the exercises. I always leave feeling like I crushed the workout of the day.

Source: Google

★ 5

I've attended a few classes so far and I can honestly say I love this gym. It's been far too long since I've worked out on a consistent basis, and this place could not have been more welcoming and encouraging in all the best ways! The check in staff was amazing and the coach Jordan was nothing but supportive and awesome. They didn't pressure me into signing up and so helpful with all my questions as a newbie. I'd encourage anyone, at any fitness level, if you are thinking of attending a free class to see what it's all about...do it! You won't regret it!

Source: Google

★ 5

I love the continual motivation. About half way through, if I were doing it on my own in a big box gym, I would have probably quit early. The coach mentoring helps keep focus and the music is great. Not to mention the coaches and staff are really nice and personable. It’s a great program!

Source: Google

★ 5

Source: Google

★ 5

I have given Orangetheory Lakewood many 10/10 star scores in the past, but I have not actually stopped to write an actual review. After 18 months of being an OTF Lakewood member, I can truly say that it has changed my life. In my 42 years I have never been able to stick with something with consistency and purpose. While the workouts are a big part of that, the biggest reason is the Lakewood community and staff.
I can’t say enough wonderful things about the staff. Each and every SA will greet you with a warm smile, and once they get to know you, your name. They handle schedule changes and deal with member concerns with grace. I have never seen any SA at Lakewood appear be having a bad day when I know that they must. I know I would if I had to deal with all of the member personalities and “issues.” Studio manager Taylor has done a terrific job of setting the tone and atmosphere at Lakewood.
The coaches at OTF Lakewood have to be some of the best on the planet. I truly mean that. Head Coach Chantelle leads by example, and has put together a phenomenal team of instructors that inspire, encourage and cheer for all of us. With a significant focus on form on the rowers, weight floor and treadmills; OTF Lakewood members are given the proper tools to correctly execute the daily workouts.
OTF Lakewood is by far the cleanest OTF studio around. It is spaced well and organized. Also, even on 100+ degree days in Texas, OTF Lakewood is still freezing cold...a huge plus! The playlist is always on point, and the music is always nice and loud, which for me, is another great component that sets OTF Lakewood apart.
OTF Lakewood has helped me improve my physical health and improve my mental wellbeing. The OTF Lakewood community thrives on optimism and applauds hard work. I am so grateful for the community and new found friendships. I am very blessed to have stumbled upon OTF Lakewood.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Big space! The coach was great! All the other people working out were very nice. And front desk staff was friendly. Really ... everything was great!

Source: Google

★ 5

I was traveling for work to Dallas for 2 weeks for work. This studio was such a gem to visit! The coaches were awesome and pushed me in every single workout. They worked to learn my name and made me feel like I was part of the studio, rather than an outsider. The members were also amazing! Being gone for that long made me a bit homesick but the members at the studio made sure I felt right at home. Incredibly friendly staff and members. If I lived in Dallas, I would 100% make this my home studio. Thanks for such a awesome few weeks!

Source: Google

★ 5

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★ 5

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★ 5

I have been a Lakewood OrangeTheory Fitness member since January 2018 (14 months as I write this), and I can’t recommend it enough for just about ANYONE. Here is an honest list of pros and cons.
PROS
1. OrangeTheory (OT) has a reputation for being hard. In truth, it’s only as hard as you choose to make it. You can walk or run at the pace of your own choice and choose weights that fit you. Progress is always encouraged, but no one is going to tell you to go faster or lift heavier weights. IT'S UP TO YOU.
2. OT is relentlessly positive! No one is ever going to make you feel bad, they are only going to encourage and lift you up and make you feel like a winner, no matter if you (STILL!) do your pushups on your knees like I do (or whatever is challenging for you). You will walk out of the place feeling like a CHAMP after every workout.
3. Wear what you want – the fanciest LuLuLemon, or just wear shorts and t-shirt like I do. (Which might match on a good day, but also may not.)
4. They provide sweat towels, filtered water stations, lockers and showers.
5. Classes always start and end on time.
6. There are classes 7 days a week, and times from very early AM to evening.
7. You have your very own workout stations, so you don’t have to worry about whether what you need will be there or not. You have your own assigned treadmill, rower and strength station.
8. The workouts are fast, fun and intense. Every single class you get about 25 minutes of high intensity interval cardio, and about 25 minutes of weight training/core, and a little stretching at the end. And no two workouts are the same. This type of internal intensity workout produces something called EPOC (Excess Post-Exercise Consumption) which means you burn calories up to 36 hours AFTER the class.
9. RESULTS: OT lowered my LDL (bad cholesterol) from 139 (in Dec 2017) to 113 (in April 2018). Nothing else was different.
10. You can wear a heart monitor that maps your performance during class up on a big screen, along with everyone else who is wearing one. (Optional, you don’t have to if you are a more private person.) It shows you what heart rate zone you’re in during any given moment, how many calories you’ve burned so far, etc.
11. OTF gyms are SUPER CLEAN. You wipe each station down after you use it with a disinfectant wipey, and the coaches clean the room even more between sessions.
12. Your first workout is always free, so you can see if it’s for you or not. And you are NOT harassed by salespeople if it’s not.
13. Then, there are a number of great things about the Lakewood OT. A) The coaches: they are all positive, motivating, friendly, helpful – the best! B) Plenty of easy, free, close parking C) The front office staff is STELLAR! We have hundreds of members, and they all know our name and make us feel welcome as soon as we step in the door, and are quick to solve any issues D) We have members of all ages (I’m 57) and there are lots of folks in all the age groups at Lakewood.) We are all shapes and sizes. It’s about getting healthier, not having a perfect body (and hardly any of us do.) E) The sense of community that exists at Lakewood OTF is so special and unlike any other! You really do feel at home, and members are super friendly and love making friends.
CONS
1. To me it's a pricey membership (but maybe not to you).
2. This is not personal training. That said, it is remarkable how much personal attention you DO get. The coaches will give you pointers, and are always available for a question. Alternative exercises are always demonstrated along with the main way to do it, if you need something easier. And there are video demonstrations of every exercise constantly playing on two monitors.
3. You will be charged a $12 fee if you reserve a class and don’t cancel 8 hours (or it might be 12 hours, don’t quote me) in advance. This could also be interpreted as a Pro, as it’s gotten my behind up off the couch and into the gym more than once.

Source: Google

★ 5

Great coaches! Great classes! The overall concept of Orange Theory keeps things moving, not boring, easy to track your progress, easy to modify, and just a great ‘different’ 60 minute workout. Join already!!!!

Source: Google

★ 5

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★ 5

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★ 5

Love it! The coaches are all amazing and friendly. Gym is super clean! It’s a great place to make new friends, too!

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★ 5

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★ 5

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★ 5

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★ 5

The Orangetheory Lakewood location is amazing! I've been to several studios this past year and Lakewood has been the one that I am most excited to come back to every time. After moving to Dallas for nursing school, I was worried about finding a studio that had times that worked with my crazy schedule, but Lakewood has you covered. They have classes from 4:30 am to 8:15 pm, all of which are covered by incredible trainers. Our head coach, Chantelle, is so motivational and has you laughing every class. Keir is another amazing trainer who isn't shy to correct form or push you to another level you didn't think possible. I've seen amazing results from working out 3-5x a week and don't plan on stopping any time soon!

Source: Google

★ 5

Source: Google

★ 5

I love everything about OTF Lakewood! It is never the same workout, it is always challenging, always full body and always fun! The Coaches are incredible at Lakewood and the studio is nice and clean. I have visited one other OTF in St.Louis and there is no place like Lakewood!

Source: Google

★ 5

Orangetheory makes me feel strong and allows me to spend an hour of my day clearing my head and letting go of stress. I walk out of class a happier and more energetic person. It has definitely been the best investment I've made for both my physical and mental health.

Source: Google

★ 5

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★ 5

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★ 5

Orange Theory Lakewood has incredibly professional coaches who know the industry and care about motivating their clients. At OTF Lakewood you get one-on-one coaching in the setting of a group class. The workouts are never the same, and the music playlists are carefully selected by the head coach, Chantelle. Chantelle can be seen evaluating her coaches regularly, making sure they are well trained to bring out the best in their clients. After visiting several other Orange Theory locations and going to countless types of gyms and studios, I can't say enough about OTF Lakewood!

Source: Google

★ 5

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★ 5

Great coaches, great classes, great vibe, great colleagues, great location. In sum: it's great.

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★ 5

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★ 5

Love Love Love Orange Theory! i highly recommend it. Motivating, challenging and fun. The coaches are amazing! I am a huge fan!

Source: Google

★ 5

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★ 5

Always different, great/very motivating coaches, the group of people at the Lakewood OTF are fantastic- I love the sense of community at this location.

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★ 5

I don't have to think or plan a workout, it's always challenging and I can see the number of calories and splat points I earn each class.

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★ 5

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★ 5

Hands down the best Orangetheory studio in Texas.

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★ 5

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★ 5

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★ 5

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★ 5

I love OT and this studio! I had always been curious about giving OT a try and decided in February to give it a go. I've loved it ever since! The workouts are challenging and really help me step up my cardio game since I had a tendency to focus more on weight training when working out on my own. The instructors and front desk staff are some of the nicest people. I haven't had a bad experience with a single one (even at 4:30 when I'm wishing I was in bed still)! If you've been thinking about giving Orange Theory a try and live near Lakewood location, GIVE IT A TRY!

Source: Google

★ 5

If you're considering joining OTF or looking for a different studio to check out, this one is definitely the one to join. Brand new facility. Super clean. And the best, motivating OTF trainers in DFW...Keir & Jordan will punish you...#CardioGainz....Plus there's a froyo place next door...

Source: Google

★ 1

My friend shared her experience with me because I was interested in going. She was not happy with their customer service. I'd rather go to Anytime Fitness because their managers and staff are so friendly and willing to work with you. They also have group classes.

Source: Google

★ 1

So my friend told me this place was great and I had to try it. So I called the day before to sign up for an 11:40am class. The front desk person said "get there 30 minutes early to set up your monitor". Awesome. Got it. So I leave my place in time but of course there was a major accident on the highway and my 25 minute commute turned into 45. I called orange theory telling them I was running late due to traffic...in the middle of the day... The guy said "if you get here in the next couple minutes we may be able to get you set up before the class starts." So I began to speed. Of course I missed the parking lot entrance delaying me even more. I knew I wouldn't make the cut off time, but I went inside anyway with my friend beside me. A lady at the desk said "You can't do it. You have to be here 30 minutes early" I told her I already called ahead. She said "would you like to pay a $28 drop in fee." I said "No thank you". So, apparently, I would have had enough time if I paid the $28 drop in fee right then and there. hmmm.. No one tried to set me up for another class, no one apologized that I drove 45 minutes to try and get to this (so called) awesome workout place, no one asked for my information to learn more about the gym. The impression I received from this gym is "DON'T LET THE DOOR HIT YOUR BUTT ON THE WAY OUT" I was really excited to try the orange theory experience. But thanks to this Lakewood location- I will not be going back.

Source: Google