★ 1

I faced significant challenges with management at Orange Theory Energy Corridor. The Studio Manager and Regional Manager were close friends, creating a conflict of interest that made it difficult for my concerns about studio maintenance to be taken seriously and limited opportunities for growth.

The Studio Manager also showed favoritism toward male members, resulting in uneven client experiences. New members often lacked support, leading many to cancel within two to three months or stop attending after only a few workouts. This directly impacted retention and overall performance.

The Assistant Manager contributed to an uncomfortable environment by sharing confidential information, which undermined trust and fairness within the team. The Head Coach, though enthusiastic, struggled with attentiveness during sales, often talking excessively and causing potential members to lose interest rather than closing efficiently. These issues created obstacles to meeting sales goals.

At the start of my role, I was overworked, which made it difficult to enjoy the employee membership perk of attending classes. The workload left little time or energy to benefit from this offering. Compensation was modest compared to expectations, and advancement opportunities were unclear. While the role helped me strengthen organizational and communication skills, long-term career stability was lacking.

Overall, Orange Theory Energy Corridor provides entry-level experience in customer service and fitness, but management conflicts, favoritism, sales challenges, lack of work-life balance, and limited growth opportunities make it less ideal for those seeking a stable career path. With restructuring and new leadership, I believe this location could thrive.

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★ 5

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★ 5

Ive been going a member of orange theory for over 5 years. Love it! Easy to book and track your progress through the app. Consistent results and upbeat instuctors!

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★ 5

Great staff, great facility, great vibes, all are welcomed at any level with rower, stationary bike, elliptical, and treadmill to support cardio. Free weights, heavier weights, TRX, weighted balls and mats to support your limitations or goals. Showers and lockers available. Coffee shop and bank next door is a nice bonus.

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★ 4

Just went in for a visit. Seems like a cool concept. A bit small and Would work for those who are looking for a intimate style and this type on concept.

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★ 5

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★ 5

Best workout place in this area! S/O Coach Nick and Jesse for being awesome!

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★ 5

My experience at this gym location has been nothing short of amazing. The welcoming spirit permeates every moment I'm there. The coaches are not only skilled but also fun, keeping the energy vibrant and the beat alive. As an afternoon person, Coach Shawn is my absolute favorite! I truly love the sense of community at this gym.

Source: Google

★ 5

I love Orangetheory Fitness Energy Corridor. The studio is clean, the staff is welcoming and the coaches are fantastic. Each class is only an hour long covering treads, water rowers and strength floor. I am an older woman who needs some modifications. Never a problem. This is my happy place!

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★ 4

This location is so convenient since it’s right down the street from where I live. Coach Shawn taught my first class and is the reason I joined!

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★ 5

Omg!! Shawn is an icon!

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★ 5

Really great coaches and staff at this OTF! Always looking out, very attentive. Fantastic atmosphere. Clean gym.

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★ 5

Orange theory has been the first workout routine I have actually enjoyed since high school. Love this place and the staff!

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★ 5

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★ 5

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★ 5

Orange Theory has completely transformed my fitness routine! The combination of high-energy workouts, motivating coaches, and a supportive community keeps me coming back for more. Each session is a perfect blend of cardio and strength training, and I love that the workouts are always different, so I never get bored. The heart rate monitor really helps me push myself to new limits and track my progress over time. The atmosphere is always positive, the staff is incredible, specially Carlos, and the coaches know just how to keep you motivated, whether you're a beginner or a seasoned athlete. If you're looking for a place that will challenge you and deliver results, Orange Theory is the place to be!

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★ 1

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★ 5

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★ 5

I love this place! 🧡🧡🧡

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★ 1

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★ 5

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★ 5

The staff is great and my personal trainer is helping me reach my goal. Overall I’m glad I made the change from the gym I used to go to this one.

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★ 5

Have been coming here for my OTF workouts for the last 3 years now. The instructors (Shawn, Cesar, Nicholas, Gigi) are friendly and encouraging. Appreciate them taking the time to know and talk to us. The staff in the front is always super friendly and accommodating. My elderly mother (very much a walker) joined me for classes for 2 months and all the instructors took time and provided alternate exercise options for her. She was nervous about going but really appreciated the support.

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★ 5

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★ 5

I love this gym, I lost 10 pounds of body weight in the first 2 weeks with the training of this gym and a healthy diet. The coaches are amazing. I never get bored of going because every day the training is different and very dynamic and the guys who work at the reception are very friendly.

Source: Google

★ 5

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★ 5

It has been close to 8 months since I joined OTF and it still is just as challenging and rewarding!
Shawn and Cesar are excellent coaches. The front desk staff have been incredibly helpful, especially Carlos. Cannot recommend enough :)

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★ 5

Love the workouts! The coaches are AMAZING! And the staff is very friendly and helpful, especially Carlos. I have and will be recommending OTF energy-corridor to my friends.

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★ 5

Great class

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★ 5

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★ 5

Es un lugar absolutamente dedicado a la salud y la transformación de tu cuerpo.
La atención al público por parte de Carlos Garcia es de alta calidad y paciencia para informar todo con conocimientos .
El Coach César es muy atento,profesional y proactivo,además que me dió las instrucciones en Español,lo cual agradezco mucho.
El sitio en general es muy limpio y ordenado.
Tiene casilleros para guardar de manera segura las pertenencias de los asistentes.
Las membresias están muy bien organizadas en cuanto a precio y valor de las mismas.
FELICITACIONES!!

Source: Google

★ 5

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★ 5

Have tried many locations and by far this is the best location! Always greeted with a positive attitude when we walk in the studio by Jane and all the staff there. We know there’s always a party playlist with Coach Cesar and all the members are friendly. Great way to build a healthy culture and love referring friends and family to try OTF

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★ 5

One of THE best gyms in Houston. The staff here are so friendly, and helpful! Feels like a true community of people that love to workout and motivate each other. Shawn is the best!

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★ 5

I have tried many gyms but this is the best, and definitely worth the money you pay.
The front desk staff are all very friendly and nice, especially Carlos. He always greets members with a smile and positive vibes.

All the coaches are great. Shawn is the best head coach, he gives equal and special attention to all members, corrects everyone's exercise mistakes in the class as much as possible and always motivates members to keep continuing.

I am sure this place will change many people's lifestyles. As it changed my lifestyle for the better.

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★ 5

Absolutely LOVED the atmosphere & energy the moment I stepped in the door. No awkward wait for machines, or people standing around. Also music is AMAZING! Will definitely be going every week!

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★ 5

Coach Cesar’s energy and music are always on point!

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★ 5

Great classes, coaches, and staff members. Nice clean gym and showers. Highly recommend!

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★ 5

I love working out with OTF!
I have been with them for over 6 months and I recommend to everyone :)

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★ 1

It been a good experience but coach lacey in eldrige pack way is the worse coach
Everyother coach is good. Avoid her classes so you don't feel you are wasting your money

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★ 5

Coaches and front desk always friendly.

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★ 5

It has a wonderful family atmosphere, and the trainers and instructors really care about your fitness success. And the classes are so fun!

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★ 5

I engaged with customer service and it was a very pleasant experience.

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★ 5

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★ 5

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★ 1

Love the workout but staff is very rude and disrespectful I left because of it. There to many amazing gyms that a friendlier and respectful to put up with this place. Wish it would be different because the workouts are great.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym

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★ 5

Great place to workout. Coaches are fantastic - professional and always make sure you get the most from your session. Front desk staff very friendly. Really enjoy being a member here.

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★ 5

Amazing staff and coaches, OT Energy Corridor has been the best find and transformed my mindset to working out and what is possible. Always grateful for the motivation and energy the coaches provide during classes 🙏💕

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★ 5

I hate it took me so long to sign up. Everyone is so friendly at this location and the classes are amazing. So happy they finally opened one on my side of town

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★ 5

Best workout ever and I love all the staff!!

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★ 5

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★ 5

I've been at this OTF location for almost 9 months, and honestly it's become a necessary part of my day. The workout is intense, and the staff at this location are fantastic. Marci and Natalia, and Cesar seem to coach most classes; they are encouraging, professional, high energy, and fun. The make working this hard really enjoyable. Strongly recommend OTF and this location!

Source: Google

★ 5

OTF Energy Corridor is an amazing studio. The coaches and the staff are so friendly and encouraging, almost guaranteeing a wonderful experience during every class. I struggled with getting bored with my workouts, but since joining OTF that has yet to happen. I definitely look forward to this hour of my day, especially during a busy work week. The OTF Energy Corridor team should be really proud of themselves and the environment they create for their members!

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★ 5

The very best workout there is! You can get a good sweat in and the coaches are the BEST!

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★ 5

OTF is an amazing workout every single time! The staff is amazing and so friendly! The coaches put in effort to get to know the people who come into their classes. My absolute favorite for anyone who is a beginner or someone who’s been working workout!

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★ 5

OTF is a great workout studio and this location is outstanding. Excellent coaches, staff, super clean facility and always a great experience. They go out of their way to make everyone feel welcomed and motivated. I couldn’t ask for a better “home gym”!

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★ 5

Great workout! Coach Marci is the best!

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★ 5

I have been a member of OTF for about one month now. So far it has been a great, challenging experience. The coaches are energetic, motivational, and very helpful with correcting form, etc. The front desk staff is always very friendly. I highly recommend if you are looking for a great group fitness gym that will challenge you in the BEST way!

Source: Google

★ 5

If you’re into OTF, you can’t beat OTF energy corridor... and if you’re not, you should be! This location is great- conveniently located, good schedule options and most of all the staff is the best. Everyone is friendly and welcoming and the coaches strike the perfect balance of motivation and fun.

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★ 2

I am a current member here and as much as I like the workout there are many things I can not stand and if the workout wasn't so good I would not stay. One they make you pay an additional $119 for a heart monitor. Two, if you miss your class they charge you $12 in which seems excessive, not to mention I booked a class on the wrong day and the guy at the desk kept calling me sweetheart and refused to refund me my $12. 3 They have major construction on their street and they won't let you in 5 mins after the workout begins. So I came in 6 mins late and he wouldn't let me which seems SUPER NECESSARY or just someone who takes his job way too seriously. I can honestly say I can not stand this place. But the workout is good so I stay.

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★ 5

Great trainers, very inclusive and good class variety!

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★ 5

I’ve been to lots of Orangetheory studios and this is one of the best. Great staff, great coaches, and the same great Orangetheory workout. There is no better way to start the day.

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★ 5

Amazing place to workout. Coaches and staff are first class. Workouts are always varied and challenging. Best workouts I’ve ever done.

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★ 2

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★ 5

I love coach Marci classes, she is amazing

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★ 5

Great staff upfront and classes with coaches Cesar and Marci are great! I signed up for a monthly package after doing two free trial sessions (2 trials were the July offer), and have really enjoyed all the workouts so far! The coaches really help with how to improve rowing form, and the treadmills at OTF are much better on the joints than regular treadmills. Rowing and jogging on the treadmills are the highlights of OTF sessions for me, and the floor sections are also mostly challenging in a good way.
Class packages are priced decently, although there is a start up cost of ~$120 for an OTF heart rate monitor (even if you already have another tracker like the Apple Watch).
I’ve had some issues booking classes with the OTF app and the staff was happy to help me book over the phone.

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★ 5

Love the staff and the harddddddddd workouts! Caesar and Marci have made such an impact in my acl recovery I will be forever thankful

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★ 1

Its been a pretty disappointing experience in the way they claim they offer a "free trial" class but actually charge for it even though I didn't attend. Seems quite shady at best.

When I spoke who I think was the manager named Brandon, he outright lied claiming he told me about the charge on call when he did not and neither did anyone from his team.

Looking at a few other reviews, it seems pretty common. They might offer the standard templated response to this and other reviews but it is definitely hard to trust them.

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★ 5

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★ 1

I am a new inquirer of Orange Theory. Less than two weeks ago I saw that they were doing one week of free classes so I tried to sign up but I saw that they needed credit card info so I wanted to think it over first and I closed out of the sign up. I was then bombarded with calls and emails about coming back to finish sign up for about a week straight after. I answered the first call and let them know that I’ll sign back when I had time but that didn’t stop the calls. When I had the time, I signed up for the 6 am class. I wanted to do twice a day one in morning and one after work but it wouldn’t let me book. I tried to call with no answer but I just found out that they weren’t open at the time I called, so that’s not on them. I didn’t receive any confirmation email after I booked my class so I just showed up without anything other than my phone and keys. I walked up to a locked door, I’m assuming due to covid but the guy appeared to take his time coming to open the door. He checked my temperature without letting me know he was going to do that but he welcomed me in very warmly. He asked me to sit on the bench and when I proceeded to do that the manager said no please wait in your car since I’m new. I was like ummm okay... 🤔 then the guy who welcomed me in said something about him being on the phone with IT to fix something. Class starts at 6am but I noticed something about coming early so I was there about 5:40 latest. When I was walking to my car I asked if I needed to bring anything cuz I don’t bring anything with me but my phone to workout and he said he will verify. I said okay and I waited in the car. At 5:48 he came out and said that because I didn’t bring my Id and credit card that we would need to reschedule... I told him I only live five minutes away and I could go get it and he still said no. After being blown up by them to come to this place I was told to go home... I told them I’m not coming back and to please cancel. I just find it interesting that the manager explicitly told me to wait in my car because he wasn’t ready for me but in that time I was waiting politely in my car I was then told to go home. It seemed to me as if they didn’t want me to join in the class for whatever reason because I’m not sure why it took that long to verify if I needed to bring anything with me. He also told me that they send out emails but I didn’t get any confirmation or instructions after I booked. (I double checked after I left) this is my first and last experience at this place.

Source: Google

★ 1

I was invited to a free trial class March 1 evening 6:20pm as offered by the office lady Monday morning, when I got there at 6:10 pm the office lady there said I was late ?? (NO I was not but did not argue) and then if I gave her payment information she could set me up for next day same class. So I did that and was all set. I go back the next day at 6:15 after sending documents with health info etc online only to be rudely refused again for the free trial by the office on March 2 saying unless they can take my payment they cannot allow me to try the FREE class!!! so what in the name of earth is a free trial that OTF is advertising this month of MARCH? Isn't the trial class supposed to let a potential customer decide if it suits their style or not? Is payment a priority for trial? if yes do not invite customers to try a free class, it is bad business. You should invite them to sign up for a package and then give them a surprise class free. That's how you do business!!

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★ 5

There's no better way to start off the day than with an OT workout. This place never disappoints.

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★ 5

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★ 5

The coaches and the staff are awesome! I feel safe coming here and get an excellent workout everytime

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★ 1

I scheduled a first-time free class at 6:45 pm. I get there at 6:30 pm and they actually did not let me in and asked me to re-schedule because I had to be there at 6:25 pm to meet with the coach and go over paperwork. I’m like for 5 minutes? I was actually 10 mins early but was literally waiting in my car for the previous class to finish. I simply did not want to interrupt the previous class. This is extremely unprofessional and ridiculous. I was actually very excited to join and was ready to sign up during that same evening. However, the way they treated me forced me to look elsewhere. What a waste of time.

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★ 5

Friendly and couraging staff! This is by far one of my fav locations!

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★ 5

Another great OTF studio! So glad to have a couple options close to me to choose from. Marci was awesome this morning!

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★ 5

Love !

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★ 5

It’s a great workout. All the coaches are great. Intense workout with so worth it results. SIGN UP you won’t regret doing it:)

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★ 5

I just finished my first month at orange theory taking most of my classes with Henry.
I can really say I have Improved so much with my form, my endurance, and confidence. Henry has helped me along the way to push myself. I would recommend him to anyone looking to try something new, it’s worth it!

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★ 5

This is a great studio! All the coaches have been fantastic and so encouraging. I find that I push myself the most with Coach Marci, Henry and Natalia! All the staff in the front are so friendly and professional. I have been back since they have reopened and I am really happy with the precautions they have in place. I can't recommend this studio enough!

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★ 5

Everyone is great! Especially coach Marci!

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★ 5

I come to this studio a few times a month when I’m in the area to take coach Marci’s class. I enjoy the studio dynamic and her energy. It is always fun to stop by. If I didn’t live 25 min away from this location I would come to this one everyday. I totally recommend this location. I have taken classes in multiple studios throughout Texas and this one is one of my top 3.

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★ 5

Absolutely enjoy the coaches and facilities at this location. Coaches Marci and Henry makes it a great workout experience and coming from me that is alot as I am not a fan of working out! Marci remembers you by name and is genuinely happy to welcome you with lots of energy every single class. Highly recommend this studio for the great staff and coaches.

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★ 5

I love Orange Theory and I especially love OTF Energy Corridor. The staff is so friendly and every coach is positive and encouraging. Coach Marcie knows that each person that comes in those doors is different from the next. She meets you where you are and believes you can get wherever you want to go.

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★ 5

Awesome location! They keep it extremely clean and are following all the recent guidelines. I feel very safe working out here. Marci and Ashlen are the best!

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★ 5

I joined OTF Energy Corridor December 2019, and it's been fantastic. I've had memberships to LA Fitness, Lifetime, Bikram Yoga and others in the past, but had never quite gotten "into" a regular routine - Between work and life, and my personal preferences, I'm the type of person who needs accountability, prefers routine (I'm genuinely a creature of habit), and really enjoys the cadence (and efficiency!) of a guided workout.

My friend had been a member for a while, and had been trying to convince me to try out a free class with him, but I made the decision to join OTF Energy Corridor, sight unseen, without trying the free class out first (I joined before the Energy Corridor location was officially open). You may think I'm crazy for this, but for me, I knew that if I signed up for the membership, it'd hold me accountable for at least a month. The memberships are also month-to-month, so I figured it would make me give it at least a fair full-month chance. My friend also gave me fair warning - The first 3-5 classes are going to be tough, your muscles will be sore, and because each class is different, it'll be your whole body and you won't "get used to it" (which is a good thing, it also means you won't plateau your progress) - I didn't want to give myself the opportunity/easy-out to give up after one class.

OTF Overview: The workouts are full-body, challenging, HIIT workouts that combine strength and cardio, across treadmills, water-rowing machines, and floor exercises (which include weights and other accessories). Standard classes are 1 hour. The major variables that make OTF a game-changer in the workout arena are the heart rate monitors with app support (which provide live feedback while working out and track your long-term performance), the ability to view schedules and reserve your classes via app, the awesome coaches, and the fact that memberships are reciprocated at all OTF locations.

Energy Corridor Location/Coach Overview: This location is in the heart of the Energy Corridor in a really convenient location to my house. The location, and all the equipment, is new (it opened December 2019). The Front Desk staff is very friendly, helpful, and personable (as other reviewers have mentioned, they remember your name, your preferences, and go out of their way to ensure you have a great workout, every time). All the coaches are awesome, and it really boils down to your style, who you'll find motivates you best - I make it a point to schedule classes with Marci and Natalia (I'm the crazy person who will make it a point to sign up for their classes weeks in advance to make sure I can reserve a spot in their classes, and will also travel to other locations if they're coaching at another studio). Again, all down to your preference because each coach has their own style of coaching, including the way they demo exercises, track time, and their playlists for classes (don't underestimate how much the right music can really help you maximize a workout, especially for pacing on the treadmill).

Overall: Fair warning, your first 3-5 classes you will be sore (you will feel like you may have gotten hit by a bus), but you will see results and you will never get bored. OTF is for you if you're just starting your fitness journey and don't know where to start, if you're already fit/active but want to try something new, or if you're an all out fitness junkie who works out regularly and appreciates the efficiency of a one hour full-body HIIT workout - The heart rate monitors and coaches are what make OTF a completely different workout than similar boutique gyms/classes/studios.
If you're even considering Orangetheory as an option in your pursuit of a healthier/fitter lifestyle - do it!
I'd honestly say I'm glad I went straight for the Unlimited membership option (versus attending the free first class, or the class pack options, or the limited classes per month) - This holds me accountable, is the best value (assuming you're holding yourself accountable to a routine), and forced me to really give it a fair shot...and now I'm hooked.

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★ 5

Really liking the experience at this studio! it seems some people have had trouble in the past with front desk staff but seems they have definitely improved. Coach Marci is amazing!! keeps everyone motivated to pushing oneself and form correcting when needed, I do appreciate that. Looking forward to working with the other coaches too!

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★ 5

Great location! All trainers are super nice, and push you to workout hard!

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★ 5

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★ 5

Great studio! Great Coaches!

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★ 5

I’ve been to multiple OT locations and Energy Corridor is one the best overall.

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★ 5

I love OTF! This location has a great staff and they are super hospitable! Everything has been super clean with the current restrictions in place! Marci is also a fantastic trainer! :)

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★ 5

I’m enjoying this studio so much. It’s such a convenient location. Coaches are friendly and always there to help you when you need it! Staff is welcoming to new and seasoned OTF members!

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★ 5

I absolutely love this gym and Orange Theory. I have been a member for 4 years now. I started with 8 classes a month but it was so addicting I had to increase to an unlimited membership. Orange Theory is great because you get the combination of cardio and strength training in every class. Previously I was going to a cross fit gym but it was not enough cardio for my liking. I know the membership is expensive but it is WELL WORTH IT! All the coaches at this energy corridor location are amazing especially Marci, she is amazing. I can’t recommend Orange Theory enough.

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★ 5

I have always had a good experience with the energy corridor orange theory.
The coaches are awesome especially marci and the front desk staff is great.

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★ 5

Excellent workout. I can tell such a change in my strength and endurance while running since joining OTF. I've never gone to a bad coach and I appreciate that they all make an effort to remember your name. They've also done a fantastic job with making sure we're all safe since returning from COVID quarantine.

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★ 5

Love love orange theory Marci and Henry are the best! If your looking for a great work out and great motivation this is the place!

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★ 5

I’ve gone to a few orange theory gyms in the area, but we just moved closer to Katy and this location is really convenient! I love the coaches, shout out to Marci and Henry! They’ve been really accommodating since I now need some exercise modifications due to being pregnant. Also- you guys are doing such a great job with the social distancing! I feel very comfortable coming to work out during this crazy time. Keep it up guys! ❤️

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★ 5

I joined OTF Energy Corridor in Jan 2020 because it was very closed to my office at the time. My first two months were great. I kept the at home routine during the COVID-19 lockdown. I was so happy when they opened back. I had move further away and no longer work at the Energy Corridor, even though there is another OrangeTheory Fitness 5 miles from my new house, I make the 14 miles drive one-way for the 6 AM classes because Coach Marci and the rest of the staffs are AWESOME!! The coaches there always challenge me to do better.

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★ 5

It took going to energy corridor when it opened, to finally get me to sign up! It's not the closest location to me, but I continue going there for the same friendly faces every time I go in at the sleepy-eyed time of 5am. The coaches are great, the sales associates are great and the members are great!! They are paying special care to keep us all safe and the studio clean. Super excited to work off this quarantine fifteen at energy corridor.

Source: Google

★ 5

Ive been a member of OTF for almost one year and joined OTF Energy Corridor when they opened late last year. Coming from a person who is not motivated at all to workout on their own, I absolutely the classes at OTF. The front desk and management are so personable and remember you by name. The coaches are amazing, motivating, (form correcting too!, and keep me coming back for more. The equipment is top notch, the classes are always rotating day by day, and the technology is a fun way to save your workout history and to see your progress and keep track of signature workoutd and benchmarks.

Since spaces are limited in class and require reservations, they are firm in their rules and attendance policies. So...bring a friend, make a friend, come burn and have fun!

Source: Google

★ 5

Orangetheory energy corridor is a great studio! The staff is ALWAYS friendly, courteous, and above all professional! All the coaches are knowledge and provide guidance in a tactful and prudent manner. Their feedback has helped me get more out of my workouts (e.g., the way I perform an exercise, pacing, tempo, etc.). Coach March in particular, the head coach in the studio, is always attentive to the needs of the members and the cleanliness of the studio. She is AMAZING!

I highly encourage anyone on the fence to give the studio a try. They were never pushy about selling me anything, rather, they were informative and allowed the experience of the workout to speak for itself.

Source: Google

★ 5

A great place to workout in the Energy Corridor either before or after work. Great trainers, programs, pace, etc.

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★ 1

Me and my husband are new to this club. I find that the front desk staff is not very honest or upfront. Fast sales pitch and deceptive practices. Signed me up and started charging me even though I told them not to do so until after we return from vacation. The manager was also not helpful and basically said that if they did not charge me the rates would have gone up. This may be the case, but they should be upfront about such things - seems like they pulled a fast one and we paid for two memberships while we were not even in the country.

Source: Google

★ 5

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★ 5

🌈Great staff upfront and the coaches! It feels like you have your own personal trainer-The coaches are teaching everyone but manage to give you that one on one attention-correcting form and encouraging you. It’s a clean facility and the workouts are awesome with the Rowing-strengthening floor-treadmill rotation, the hour zooms by 💪🏻😃

Source: Google

★ 1

I am leaving a poor review because the guy who answers the phone (I’ve called a couple times with questions) is not very personable and would not make me want to join AT ALL. He just is almost rude. As a business you guys really need to hire people who are good with people. You can’t have non-personable people answering your phones and being the face of your business. It felt like he didn’t have time to answer my questions and he also seemed like I was an inconvenience… Including his rude/annoyed tone. It just isn’t a good feel or look for the face of your location. I will be avoiding this location for sure after joining because I literally wouldn’t even want to have to talk to him for any reason.

Source: Google

★ 1

Horrible customer service!!!

I went by there in person and called twice to schedule my first session. The girl couldn't find a time or suggest an alternate for a week.

Not sure how do they plan to get anyone enrolled.

Will not return

Source: Google

★ 5

Been a member of Oranger Theory for almost 3 years. Started in Philadelphia, then Orlando and now couple locations in Houston. This is my third location in Houston. The staff is great and the coaches have been on point. Great motivation and music. I’m glad a location as great as this one has opened up in the energy corridor. Very close to home.

Source: Google

★ 1

I have family in the Houston area and have been to many of the Orangetheory studios locally. I saw the Energy Corridor studio was close to where I was staying so I booked a class 2 days in advance. I was surprised to receive a phone message the next day demanding my credit card information within 30 minutes of the message or they would cancel my booking. I have been to many Orange Theorys in many states and have never been treated this way at any of them. I hope they rethink this business practice but as far as I'm concerned I will go elsewhere.

Source: Google