★ 5

I can't say enough great things about Orangetheory Highland Village! From the moment you walk in, you're greeted with warmth and energy - especially from Alina at the front. She truly goes above and beyond to make every member feel welcomed and valued. She takes time to get to know everyone on a personal level, which creates a strong sense of community.

The coaching staff is just as amazing, and I have to give a special shoutout to Coach Tori. Her coaching style is the perfect balance of motivating, high energy, and genuinely encouraging. She takes time to connect with each member, offering personal guidance and pushing you to be your best - all while making the workout fun!

We recently hosted a corporate event at this location and both Alina and Tori went above and beyond to make it a huge success. From planning to execution, their attention to detail and commitment to creating a great experience truly stood out.

Highly recommend checking out this location!

Source: Google

★ 5

Home is where the heart is—and for me, that’s OTF River Oaks. 🧡
I’ve been an OTF fan for over 12 years, and no matter where life takes me, I always find my way back here. The coaches, the energy, the community—it’s unmatched. This location feels like home, and the motivation it gives me is next level. If you're looking for the perfect place to start (or restart) your fitness journey, this is it. Grateful every time I walk through those doors. 💪🔥

Source: Google

★ 4

PLEASE FIX THE TV!
Great place to get a great and quick workout! If you get a great coach it’s even better…loved Fran and she’s missed! it’s just sad to see how often coaches change and and that change is a factor on how often you workout and the intensity of your workout because now you have to get familiar with another coach. Fran challenged everyone in class to push a little harder, go a little faster and believe that you’re capable or more!

Source: Google

★ 5

No matter your fitness level, the Orange Theory workout is so effective because you are doing it at “your level”, whether that means the speed on the tread, or the weights on the floor. At the Highland Village location, the coaches are energetic and always look to provide feedback on your form to help you avoid getting hurt. The front desk staff is very friendly and amazingly gets to know everyone really quickly!

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★ 5

We were visiting from out of town and the staff was very nice and welcoming.

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★ 5

Great OTF location! Nice, clean and great atmosphere. Callie is an amazing coach! Constantly motivating, helping, and offering great pointers. She deserves a raise!!!

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★ 5

I am a member of multiple gyms and I like Orange Theory for many reasons, but I wanted to give a 5 star review for this particualr studio on Midlane. I've always enjoyed the classes, challenges, coaches, and community, but I wanted to point out the staff of this studio, particularly a few of them. Callie, has been attentive and always looking to correct my form, as they all do, but it feels genuine. Aliana, who is a staff member who works the front, is kind, friendly and compassionate and as I witnessed a couple days ago, will go into the studio to check on someone when something seems off. Tori, she is high spirited, hilarious, and I would say one of my favorite coaches. She always pushes me without trying to push me and I appreciate that from her. Honestly, I appreciate them all. They are all a wonderful group of people who don't treat any of us as revenue, rather treat us as indiduals who want to make a change in their lives and feel it is their responsibility to help us with those changes.

Source: Google

★ 5

Love this place!

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★ 5

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★ 5

Love this location! The staff is excellent, as are all the coaches. Special shout-out to Fran, she is one great coach! She’s always positive and so good at motivating the class, and you as an individual. Whether you’re new or not-so-new, she’s there to help and correct.

Source: Google

★ 5

Love Highland Village OTF! The staff is amazing, especially Coach Fran. She’s very knowledgeable and motivating. Her enthusiasm for her job is catching- she makes us all work harder!! Was sad to see her transferred to another studio.

Source: Google

★ 5

Fran Escoto was instrumental for me to have success at Orange Theory Mid Lane. From the first class (September) until the present she instructed and encouraged me just about in every class. She made certain that everyone got individual attention if they needed it. Since she changed studios, she is missed by many members at OT Mid Lane. In short, Fran is an exceptional trainer and the reason I am very committed to the Orange Theory family for a very long time. Thankfully, Anita Potter

Source: Google

★ 5

Love orange theory! Had started in Sept and upgraded from 2 workouts per week to 4 since then! At Highland shoutout to super friendly front desk staff who get to know you so quickly and help with everything and coaches Rachel, Theo, and Fran!

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★ 5

I really enjoy this studio! We were originally set to have a workout at Town & Country. This studio was very warm and welcoming. They were super accommodating and all very nice. I highly recommend this studio.

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★ 1

The counter girl named Kali was super rude. I informed her that I tried to call before I arrived because my eta was right about when the class was suppose to start and I wanted to make sure they have the paperwork printed out so I could quickly sign it. I kept getting hung up on when I tried to call. Then when I do arrive and the counter girl said I would have to do the paperwork on my phone. When I asked her to print it, she said she couldn’t and would have to pull it up. She said she would have to pull it up on the tablet (which she never even picked up or attempted to pull it up). She then went on to tell me that she didn’t think I could sign the paperwork in 3 mins so I would need to book another class. When I asked to speak to the manager she said she was the manager on duty. When I asked to speak to the manager above her and ask who it was, she responded with “the manager above me.” I will never come back to this location if this is how the staff is here.

Source: Google

★ 1

I woke up at 520. Got there at 558. And could not take the class at 615 because I wasn’t thirty minutes early for a tour of the facility and to fill out forms. I was told it would be uncomfortable for me and the instructor if I didn’t know what was going on…. Be for real, it’s a class with an instructor, INSTRUCTING YOU. Super annoying. And I will never go to an orange theory class now. And I’ll tell everyone I hear talk about it that orange theory is stupid and delusional.

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★ 4

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★ 5

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★ 1

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★ 5

I love this place!!! I joined about 6 weeks ago, and I have enjoyed every class. The instructors are awesome, high energy and encouraging. With Orange Theory you don't have to motivate yourself, you just show up and get a great workout and great results. Also, I have done personal training in the past, and Orange Theory provides all of the benefits of a personal trainer at a very small fraction of the cost. I recommend this place to all of my friends.

Source: Google

★ 1

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★ 5

Love the coaches! Love the staff! My home away from home

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★ 5

I love this place, the coaches and staff are professionals and the members are fun to work out with. I have been a member for 2 yrs now, my longest at any program. It is always something new and challenging to do. High energy, good music will make you happy and energized for the rest of your day, and your fitness will improve over time!

Source: Google

★ 5

OTF has very quickly become my community and a group of friends that encourage me continuously! Coach Fran is absolutely awesome and so supportive! Definitely recommend joining to anyone who’s iffy!!

Source: Google

★ 5

This place is awesome and the team is AMAZING!!

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★ 1

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★ 5

Started my OT journey at this studio January 2020, continued through pandemic, became addicted within 6 months and upgraded to premier, lost 40 lbs through 2 transformation challenges. Doubled weight on all dumbbell exercises (chest, shoulders, arms, back, legs). Attending classes everywhere I travel (Hawaii, Montana, etc) love the flexible format that changes everyday. Still addicted to the workout and #otfamily!!!

Source: Google

★ 5

These workouts are addictive & I love the staff at this location. I strongly recommend this location if you are looking into OTF!

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★ 5

I love the energy of this studio. I have been to lots of studios, but I think this one has some of the best staff

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★ 5

Super clean

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★ 5

Love this gym, coaches are fantastic and facility is clean❤

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★ 5

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★ 5

I’ve been a member since late 2021 and am glad I joined. The workouts vary day to day and there are options to join a lift or orange class. The is a good mix of time slots to fit almost everyone’s schedule. The coaches are all knowledgeable and helpful. If you’re considering it, give it a try. It might be for you too.

Source: Google

★ 5

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★ 1

Came here for a year and a half. Asked about the cancellation policy months ago Bailey who is apparently new told me to cancel before my billing date and I wouldn’t be charged however she failed to tell me the wrong information and still have to cancel 30 days before and getting charged another month. The manager Hannah did nothing about it but check the call and try to say I’m wrong when her employee failed to tell me the wrong information. Won’t be going here again for my last month

Source: Google

★ 5

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★ 1

Orangetheory is one of the only workouts I had yet to try. I signed up for the 6:15 AM class. While I am on the way about five minutes away, they call me to tell me that I can't take the 6:15 AM class as a first timer and they don't know why their online system is letting people sign up. I told her I'm five minutes away and if they can make an exception. She says no and in addition that I've missed the deadline by three minutes since I'm supposed to be there 30 minutes before the class starts for all the paperwork and information. Ummm 30 minutes??? That's ridiculous. I've been to so many work out classes around Houston and have NEVER had to come 30 minutes before to fill out paperwork. This isn't a doctors appointment. So on that note I will never go to Orangetheory. Worst customer service.

Source: Google

★ 5

I started orange theory at this studio about two months and I cannot say enough good things!! The staff and coaches are always so helpful and welcoming whether it is your first time or you come every day. The coaches are constantly pushing you to be your best and are very motivating. Another thing I enjoy about this studio is that they always keep it clean and are very diligent about hygiene. Strongly recommend dropping in for a class if you have never been before or possibly even asking about a membership!!

Source: Google

★ 1

Be careful when you take their free class. I took 1 free class there (and informed them I wasn’t ready for a membership or to buy classes yet). They ignored what I said and have called me 4 times in the last 5 days, and left 3 voicemails. Huge turn-off for me. I don’t like to be pressured or harassed into signing up for something.

Source: Google

★ 5

This Highland Village Orangetheory crew has become my extended family! I love coming here every evening seeing their bright shining faces! Motivational coaches that push me to the next level! I wouldn’t be here without you all! Thank you to Jordan and her entire team! All-Out baby!!!

Source: Google

★ 5

Where can I start? The level of attention and friendliness from the staff is unparalleled... from the moment you walk in they greet you, ask you where you want to start, if you have a favorite station... as you become a frequent member, you are greeted by name, they already know where you like to start, and they ask questions to

The facility is always immaculate; the staff does an awesome job in wiping down all the equipment before the next class. Shout out to Carol!

The coaches aren't just there to "tell you what to do" they genuinely care about your progress, performance, if you are struggling, if you have any orthopedic issues, they offer advised, recommendations... they are very knowledgeable and always eager to help.

I recommend Orange Theory to anyone wanting to break a sweat, burn a few hundred calories, have a great work out, and feel amazing afterwards.

Shout out to my studio - Highland Village - you all are AMAZING!

Source: Google

★ 5

Addicted to OTF! The work out goes by quick and everyone is so friendly, welcoming and encouraging from the reception desk team to the coaches! I look forward to each class. 💪🏻

Source: Google

★ 5

Great place to exercise!!

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★ 5

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★ 5

This a great place to train and get into shape. The music along with the workouts help motivate you to work out more. The staff and coaches are very friendly. I have burned a ton of calories with every workout there.

Source: Google

★ 5

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★ 1

Training has been difficult they had a good trainer geronimo who kept me motivated but he got fired for no reasons since he left this place seems like a ghost town don't go here no good. Poor management.

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★ 5

Clean facilities, friendly staff, covid protocols in place and overall the best workout.

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★ 5

Loved the atmosphere here! The staff made me feel super comfortable and they were very attentive. Definitely coming back

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★ 5

Love the staff and atmosphere!!

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★ 5

My favorite OTF location in Houston! The staff is always super friendly and communicates well.

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★ 5

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★ 5

The staff and coaches are always so responsive and the location is ideal for that post burn brunch, would definitely check them out if you're in the area!

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★ 5

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★ 5

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★ 5

Front desk is phenomenal!! Jordan & Kendall go out of their way to make each visit personal.

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★ 5

Great coaches and staff. They are always willing to help whether it’s hitting a new PR or welcoming my friends into their OTF journey. Thanks for all that you do!

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★ 5

Love Coach Crystal! She’s always so sweet and pushes me in my workouts. The front desk staff are always friendly and attentive if I have questions or forget my heart rate monitor as well! If you’re looking for a workout routine in the area check them out!

Source: Google

★ 5

Wow. A great group of people run this place! I went in with no experience. I was worried about how well I would get into the workout. Well, I came in and was met by a smiling and energetic staff who gavee a tour and got me situated. The coaches help me with my form and also provide a great boost to the momentum of my workout! Also, I have a friend with a disability and they make an extra effort to make sure she's able to follow the program. All in all, I am so happy with this location and the folks who run it!

Source: Google

★ 5

This location has such a friendly and consumer-driven staff. The coaches really care about the client's well-being and are quick to address any issues. I recommend this location to all who want to feel supported in their efforts to stay in shape, or improve their conditioning!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Would not recommend this location to anyone! Scheduled my free trial class at this location and was scheduled to arrive for the class 20 minutes early. As I was about 5 minutes away the studio called me and said I could not come to class as I was only going to be 20 minutes early. When I signed up online it told me to arrive 15 minutes early. Not sure what is going on with this studio but awful experience and very unprofessional overall. I will drive further to go to a different location for my free class.

Source: Google

★ 1

Would NOT recommend this studio to anyone. I am a member of orange theory in North Carolina. Signed up for a 12 pm class with two friends interested in joining. On our way to the class since it told us to arrive at 11:45 and We got a call from Ashley at 11:35 saying that we could not come because we haven’t arrived at 11:30. Very perplexed as online it told us to arrive at 11:45. We made it to orange theory by 11:40 20 MINUTES BEFORE CLASS WAS SUPPOSED TO START and they did not let us take the class. I have been a member of orange theory for a year and this is the worst experience I have ever had. Would recommend any other orange theory location in America. Would drive to further away location before signing up here again!

Source: Google

★ 5

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★ 5

Great place for dynamic workouts. Balancing strength with cardio and the trainers are super nice and encouraging.

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★ 5

I go to OTF on a regular basis. I go to several different studios throughout the city and this one is by far my favorite. I always get super excited when Geronimo is the coach - love his playlists and he also sent me a follow up email to check in with him on my progress. I've noticed a HUGE difference after about 6 weeks physically and I've got a lot more energy throughout the day. I'm definitely an OTF fanatic!

Source: Google

★ 5

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★ 5

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★ 4

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★ 5

I love orange theory classes.

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★ 3

Parking: Plenty of spots available during the early morning hour when I attended my session.
Customer Service: Very good. Front desk staff helpful, welcoming and professional.
Facilities: Workout area and waiting area was clean and tidy. Not able to comment on restrooms/showers.
Equipment: Workout equipment was in great shape. HOWEVER, they do not have the OT arm band heart rate monitors available for drop in customers. They only had the chest strap HR monitor that would not pickup my HR despite multiple attempts to re-position it. I ended up working out without an OT HR monitor. I went off of my Fitbit. Both the locations I have been to had this so I am not sure why this location does not.
Trainer: Professional and friendly
Overall: Lack of OT arm HR monitor for drop in customers is a huge drawback considering that tracking HR is one of OT's biggest marketing points. If you own your own OT HR monitor then this should not be an issue as the gym+personnel itself is great.

Source: Google

★ 1

First time going to this studio.
Let me start by saying that I absolutely love working out at Orange Theory.
I have been to other Studios. I renewed my membership July/Aig 2019.
I took the 7 p.m. class on December 2nd 2019.
The front desk staff is absolutely rude.
The hot water in the shower stopped working. And there's no sign to let you know it's not working. And when I called from the shower to let them know so they can tell me what to do. They never called me ...
Finally walked out after about 10 minutes of waiting for a phone call.

Source: Google

★ 5

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★ 5

Liking the workouts!

Source: Google