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Gym Fitness center Personal trainer Physical fitness programAbout the Club
Orangetheory Fitness in Houston, TX offers heart rate zone training that delivers a smarter way to work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in Houston, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level.
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Reviews
Hujaifa Hujaifa
★ 3
A triumph overall.
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Lindsey Black
★ 5
This studio ROCKS!! Been a member for over 7 years. The coaches and staff keep me coming back and the workouts are challenging and motivating! Your hour here is never wasted!
Source: Google
Hathaway
★ 2
I had a very disappointing experience with this gym. When I signed up, I clearly stated that I only wanted a one-month membership. However, they still forced me into an automatic renewal, claiming that cancellations must be made 30 days in advance. This makes no sense—if I already said from the beginning that I only wanted one month, that should have been more than enough notice.
Now they keep charging my credit card without my consent, and the app does not even provide an option to delete or cancel my account. I have completely lost control over my financial rights, which is terrifying.
I truly had a great experience here, and this could have been the start of a long-term partnership. But I really have other plans coming up, and instead of respecting that, they forced me to stay. Now I have no choice but to end all ties with this gym. Please remove my credit card information and return my payment. Thank you.
LIN
Source: Google
Emily
★ 5
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Diana H.
★ 5
Hands down, the best studio in town!
The coaches are nothing short of phenomenal—knowledgeable, motivating, personable, and fully engaged in every class. There’s never a dull moment, and every session feels purposeful and fun.
The management team is equally impressive. They go the extra mile to know each member by name and truly personalize the experience. One of the most thoughtful touches? They often remember who you enjoy working out next to and will place you right beside your workout bestie. It’s little things like this that make a big difference.
A special shout-out to Liz, the manager—she is exceptional. Her leadership, care, and attention to detail elevate the entire studio experience.
The community of members is fantastic—friendly, supportive, and welcoming. But I genuinely believe the amazing atmosphere starts with the Orangetheory team. Their energy sets the tone, and it radiates throughout the space.
I have absolutely no desire to work out anywhere else—because I’ve already found the best.
Source: Google
Gregg Of Houston
★ 1
It is their policy so shame on me. But shame on them for being such a dishonest and unethical corporation. 30 day cancellation policy. That means I canceled on 4/8/25. After I had paid for April. Then May 1, I get another month’s charge for the entire month of May. Wow. Nice racket. No wonder so many locations are closing.
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Natalie Stephenson
★ 5
Michelle is the best, nothing more to say
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Ashley Herod
★ 5
The best all encompassing 1 hour workout with the best people! OTF really makes you feel like you belong and the trainers are all encouraging and just as committed as you are to helping you reach your goals.
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Sarah Huynh
★ 1
I had a disappointing experience with Kaleb. I arrived for a class just 5 minutes early, only to be turned away because he CASUALLY mentioned to come 15-minute early during our phone call. His rudeness was really off-putting and it made for the worst customer experience I've ever encountered. I expected better communication and professionalism.
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Taylor McGullam
★ 5
Hands down the best studio! My home studio from the time I joined in 2021 to early 2023 was Energy Corridor. I switched to this location when I started working in the area, because it was more convenient. So glad I switched to this studio! The front desk staff is top tier compared to the other location. The coaches are great too!
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Kenneth D, Jr Parsley
★ 5
Excellent coaches and staff. Always a clean and quality experience. Love the challenges.
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Trevor Ashurst
★ 5
Lauren is the best!
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Martha Cabrales
★ 5
Amazing coaches, amazing staff, amazing studio
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Yvette G
★ 2
Arrived within their 5 minute late policy and was not allowed into the class. :(
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Muriel Lofranco
★ 5
Great staff, convenient to get your work out in
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Valeria Londono
★ 5
This is the BEST gym! All the staff all the coaches are amazing!! The energy and atmosphere make the workout go by so quickly and smoothly! I have felt welcome and right at home since I started! Super personalized workout program you get to go at your own pace but you will definitely see results and fast!!
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Clint Kirchhoff
★ 5
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Andrew Rudnik
★ 5
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Shyam Prabhu
★ 5
This is one of the less crowded OTF in the Houston area. I’ve rejoined OTF after a long break and it feels good to be back. The coaches and staff here are very knowledgeable and friendly!
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Ayla Comuyog
★ 5
I love working out at Orange Theory, the classes are great and give you a really good workout while allowing you to choose the intensity. The instructions are so nice and very encouraging as well. I highly recommend anyone interested to try out a class, I got hooked.
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Amber Stone
★ 5
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David Quackenbush
★ 5
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Jimmy Guo
★ 5
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Lúcia FM
★ 5
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Citlali Silva
★ 5
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Karla Limonciello
★ 5
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Lizette Araujo
★ 5
Orange Theory Town and Country is an amazing fitness community! I love how Coach Michelle goes above and beyond to look at my charts and gives me suggestions to challenge my self in future work outs to maximize my individual fitness goals- weight loss or muscle gain!
Lizbeth and the Front desk staff build great connections with members to make us feel like family!
I would highly recommend this studio!
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Danielle DeCosta
★ 5
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Nuelle Family
★ 5
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Celeste Licona
★ 5
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Margarita Wallace
★ 5
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Roberto Abesada
★ 5
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A. Ashley Lynch
★ 1
Wouldn't recommend!
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Alma Logan
★ 5
Love the classes! The fact that everyday is a different challenge has really helped me with my fitness goals. It helps tremendously to have a coach guide you and push you along. Even when I don't feel like going, once I get there, I am motivated by everyone around me. I highly recommend!
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Suki Sayasith
★ 5
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Chris Coffman
★ 5
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Ernesto M
★ 5
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j
★ 5
I love Orangetheory!
I was consistent for a year then stopped doing it for a year. Now that I have made the decision to come back, I’ve missed the feeling and the welcoming atmosphere.
Totally worth it!
Source: Google
Caleb D
★ 1
No chill… My girlfriend went to check out a class here, seriously considering a membership. She did the pre-registration online and everything, and then showed up a few minutes late for the walkthrough. The girl at the front desk was rude and blew her off, refusing to give the walkthrough and let her do the class with the excuse that she was a couple minutes late. She showed up to take a 6:15 class at 5:50 instead of 5:45 and was sent home. To make matters worse a friend had driven from across town to join her! Definitely not considering a membership here anymore, I guess these people pride themselves on being sticklers or something.
Source: Google
Chris Gonzalez
★ 5
OTF TC always starts my day strong. By going early, no one can interrupt me-time. The coaches are lovely. When you get into a routine your class is like a family, too.
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Nirmeen Valiani
★ 5
I love working out now because of Orange Theory! I love the coaches (Kyle and Amber Rock!), they are always encouraging me and keeping me engaged. The intensity level of the workout is just right and I like that they change up the exercises and music everyday. It's never boring! After years of trying and failing, I have finally made exercising a habit and lifestyle.
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Scott Batson
★ 5
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Frouzan Ali (Rosa)
★ 5
I really feel good post working out in OTF. Coach Amber, Laila and Kyle are doing great job in town and country branch. 💪😉
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Ronald Sthormes
★ 1
We recently moved to tx I just came with a referral at this location, the lady at the front desk refused allowing him to take the class for not having a local ID. She was asking for more documentation that proved residency he even pulled his payroll documents and she refused him to access the location. This is the way of doing marketing? This is the way of getting new clients? She provided the worst customer service I've ever seen. Is stupid the way they kick out new clients. This is a very stupid decision have this person in charge.
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Julie Porter
★ 5
I am coming up on my 7 year anniversary at Orangetheory and never get bored! I love the variety of exercises, the wonderful trainers and staff, and our beautiful new studio.
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Ken Alexander
★ 5
Excellent facility, welcoming staff and great workout
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christina pham
★ 5
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Stefany Araujo
★ 5
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Karen Billnoske
★ 5
I’ve been back at OTF regularly now for two years. As many others, I’m ADDICTED! W HC Kyle and Amber giving everyone so much energy and love, you can’t not get a great workout l!!
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judson rohr
★ 5
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Meredith Cooley
★ 5
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Alma Yesmagambetova
★ 5
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Milagros Alarcon
★ 5
Such an amazing place to workout. Great coaches, music, vibes!
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Lianet Brito
★ 5
Love, love, love this studio. The guys at the front desk are very friendly and helpful. Coaches are very knowledgeable and encouraging.
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Mariyah M.
★ 5
loved the class! amber really pumped me up :)
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Phoebe
★ 1
Very strict late policy. I was coming in for the first time, was really looking forward to my class, and potentially joining since I live right down the street. I received a call exactly at 12 while I was driving, told the girl I was 2 minutes away, and was told I can't come in for my 12:30 class. I would have been 3 minutes late, but because I didn't fill out the liability form already I was told to reschedule.
I completely understand late policies as they are very important in my field, but come on.. not even a 5 minute grace period??
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Roxana Aviña
★ 5
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Chad Kelley
★ 1
Coaches change all the time. As soon as you get used to the staff they change.
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C
★ 3
Tried the free first class… wasn’t super impressed. The floor part was so confusing… I will not be joining
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Emily Beasley
★ 5
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Megan Thevenot
★ 5
I have always loved OTF and have been to many locations. This is a wonderful, accepting and friendly spot and maybe my favorite! Very well run and clean too.
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Mike Collins
★ 5
Focused workout routines providing cardio and strength training all within an hour in an environment of teamwork and encouragement.
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Susie Lee
★ 5
Best place to workout!
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Beth Moyer
★ 5
Great, friendly coaches and staff to complement the always awesome workout.
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Diana Cruz
★ 1
Sadly, I had the worst experience at this place the SECOND I walked in the doors. My friend has been coming to this place for months including my boyfriend's family. They have spoke sooooo highly of them. I signed up yesterday (April 7th) to register for a free trial class with my friend at 5:30 p.m. I was told to come 20 minuets early to go over safety and equipment. While my friend and I were pulling in they called me exactly at 5:10p.m. to see if I was coming. I told them I was parking and they said "perfect! we will see you soon!" When I walked in the door at 5:12 , the first lady gave me the paper work to fill out. Literally!!!! I MEAN LITERALLY, 15 SECONDS LATER the STUDIO MANAGER told me I can't join the class and need to sign up for the 6:45 pm. class. I was so confused and speechless. I told the lady "No, I can't because I am here for the 5:30 class to do it with my friend. I don't want to do it without her." She said "You are supposed to be here 20 minuets early and you are late. We have to show you around, go over the equipment, and safety." I told her I understand but I showed up a few minuets late. It was so awkward and felt so embarrassed in front of everyone. Then my friend came out wondering why I didn't change into my workout gear. I told what had happened, thinking my friend can convince her to let me workout at 5:30 p.m. and the STUDIO MANAGER said NO. She kept on assisting to join the 6:45 p.m. class. we said no. When my friend join the class, I decided not to reschedule because of how she treated me. NOT ONLY THAT THE PEOPLE THERE INCLUDING THE COACH WAS SHOCKED HOW SHE TREATED ME!!! I HAD TO TELL HER FIVE TIMES TO NOT CHARGE MY CARD $30.00 FOR SHOWING UP A FEW MINUETS LATE! AND TAKE A PICTURE! I REALLY WANT TO THANK Y'ALL FOR MAKING ME A MEMBER AT F45. THEY HAVE BETTER SERVICE AND FRIENDLY PEOPLE.
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Valerie Lefaive
★ 5
Complete workout. Awesome coaches who know the members’ names and both challenge and encourage everyone.
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Esther Mccardle
★ 5
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Linda Fritsch
★ 5
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Syeda Uddin
★ 5
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A A
★ 5
I fell in love with this place the first day I went there, great classes, great coaches (Amber, Michelle, Kyle & Natalia) and great front desk staffs
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Andia Yazdani-Beioky
★ 5
I love the variety I get with OTF workouts. I don't have to think about what exercise I am going to do next, they do all the work for you. It's a great community of people that keeps me motivated, and the coaches are attentive and personable. I have seen such a positive change in my body (after 3 kids in 3 years), and my cardiovascular health and endurance has improved significantly. I love that OTF is for all skill levels, ages, and body types. Would highly recommend OTF and in particular the Town and Country location staff is amazing.
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Candice Polasek
★ 5
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Peter Livanos
★ 5
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m i
★ 1
I love the workouts at orange theory but the cancellation policy is too strict. I had booked a class at Memorial but thought it was San Felipe. Once I got to San Felipe I tried calling Memorial but no answer to find out if I can get in the class if I was a little late. Unfortunately Memorial was under construction and I was going to get there after the 5 minute grace period. I called again and someone answered, I told them what was happening and they said no, I was already past the 5 minutes but there was another class right after. I said ok can I get in without you charging the cancellation fee and the answer was no. This was bad enough but the really insulting thing about the policy is that they can cancel a class for whatever reason with no consequences. I am not sure why they charge for cancellations unless the class is overbooked. Really bad policy.
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Nelson Morales
★ 5
We took great pictures there
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Johnston Family
★ 5
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Vanessa Weyland-Smith
★ 5
The new Strength 45 classes are fantastic
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Steve Roberts
★ 5
I get a full body workout every time I go. The sessions consist of treadmill, rowers, and a strength training area, with emphasis placed on heart rate to achieve optimal calorie burn. Sessions are limited to about 25 people so it's a good idea to use the app to schedule workout times since the studio is only available when sessions are held. Lockers are provided and three showers are available if needed after workout sessions.
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Alexander Kanusas
★ 5
My friends refered me to Orange Theory, quickly fell in love with it. Mainly because it's a great atmosphere, great coaches (Amber, Michelle, Natalia & Kyle) and team. I will say I do feel it is more of a Cardio workout, not necessarily for muscle gain. I do see some muscle growth but it's toned muscle. They say they are adding a lift 45 class - looking forward to that greatly. At the time of writing this I have been a member for 3 months and I can definitely say my body is taking good shape.
Source: Google
AnnMarie Cantu
★ 2
I was going to sign up on additional membership after canceling another studio due to moving, but when coming up to a class time and I needing to switch times to the following class I was told I could not. I have never had this issues at other studios. I don't appreciate it being so hard to just switch a class especially since none of the classes I've attended have been full, nor is the one I signed up for.
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Karen Alvarado
★ 5
Natalia is the most amazing coach!
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Anthony Chung
★ 5
Great energy and workouts never stale.
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Montec29
★ 5
I love this location because the coaches and staff are the best. It doesn’t hurt that it’s close to my job ;)
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Ana Salinas
★ 5
Love working out here ! Very efficient and to the point. I have already lost weight just coming 3-4 days a week for 2 mos. Never workout, this is my favorite workout !
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Kristy Nguyen
★ 5
Love this location and the coaches! They are always upbeat and motivating!
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Taylor Capello
★ 5
Great location with great coaches. We love our OTF family and have made many friends.
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Lindsey Holder
★ 1
I definitely considered giving this place a try, and ultimately will be going to a competitor simply because of the absolute HOUNDING that the salespeople from this place have done to me. It is absolutely ridiculous. Calls EVERY. SINGLE. DAY. Different times. Voice-mails left every single time, and I HATE voicemail. I blocked their number from calling me but I still get voice-mail daily. Absolutely horrible salespeople.
Don't give them your number.
Source: Google
Melodie Jordan
★ 5
Every workout is different and challenging-no two days are ever the same. I love the coaches (Shout out to Amber and Michelle)-they encourage me to bring my best everyday even when I don't feel like I have anything left in the tank! I am also extremely competitive, so being able to see in real time what my body is doing compared to the person beside me is very motivating. OTF has been such a motivating force for me and is, hands down, my favorite fitness program that I have ever done by far.
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Clark H
★ 5
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The Butlers
★ 5
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Marilyn Cue
★ 5
Best group workout classes I have attended to!!Coaches motivate and workouts push you to get stronger and tone every class. Highly recommend to join if you want to make a change in your workout goals.
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Henry Chen
★ 5
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Adriana Emery
★ 5
The best workout.
Best coaches.
Staff is super friendly and always try to help.
Clean and sanitized every hour!
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Lilian Care
★ 5
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Mario Polo
★ 5
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Alfonso Silva Matamoros
★ 5
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Virgilio Gonzalez
★ 5
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Steve R
★ 5
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Alessandra Simone (Ale)
★ 1
Very unprofessional and misleading regarding cancellation policies. False advertisement regarding lack of contract. As a gym ok but nothing too spectacular. Would not recommend.
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Marshon Wilson
★ 2
Standard practice of trying to make it difficult to quit. Charged me for a final month twice. Shady tactics.
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Sadie Greenwood
★ 5
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Lucy Kline
★ 5
Love this workout. Every workout is intense. Clean, friendly coaches and employees. Why did I wait
so long to try my 1st class?!
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j
★ 5
Outstanding
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Lilly T
★ 5
I'll preface this with my home gym is the location in the Energy Corridor (For my full summary/review of OTF overall, check out my review posted under my review for Orangetheory Fitness Energy Corridor) -
Town & Country (this location) is right next to City Centre. The Front Desk staff is very friendly, helpful, and personable. Although my home gym/Energy Corridor is newer, and closer to my home, I specifically drive to this location 2x a week to see Coach Natalia -
Anyone who has ever attended a group/boutique/class-oriented gym or studio knows that the quality of your workout (all other variables being equal) boils down to your Coach/Instructor.
Each coach has their own style of coaching - How they demo exercises, track time, and their playlists for classes (don't underestimate how much the right music can really help you maximize a workout, especially for pacing on the treadmill) - Natalia is on point every time.
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John Singletary
★ 1
Bad management, Michelle is the weakest link.
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Janice K
★ 5
Great workout and every time it's a different one. Never gets boring. Great coaches!
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Hope Conn
★ 5
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Jessica Ordonez
★ 5
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Vanya Karia
★ 5
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Kellie Donoghue
★ 1
*not all Orange Theorys are created equal. Go somewhere else*
I wanted to love Orange Theory, the workouts can be engaging, I did get into great shape, but it's become impossible to overlook their unflinchingly rigid and harsh "corporate" policies (despite being franchised). This studio in particular is the worst in that case, they won't help with medical leave, their app bumps you into the waitlist when you've been registered in the class for days, they're unaccommodating when it comes to your work schedule, and all their classes after normal work hours are booked weeks in advance. Not to mention the insanely high turnover rate of coaches, studio assistants and managers. Kyle is an outstanding coach and I'll miss him, Michelle is good too, but because of this specific studio I will be quitting. I've heard the heights studio is a lot better, so if you're insistent on sticking with OT try going there instead. Otherwise there's an amazing F45 just down the road that's open and welcoming and cares about their customers.
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Daphne Yang
★ 5
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Michael Darkheart
★ 5
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Jenika Guzman
★ 5
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Karen Pong
★ 5
Excellent experience.
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Leah Mcfarland
★ 1
This location is dishonest, corporate is a racket and after 5+ years of being a member I've been pushed over the edge to cancel my membership and will not be returning.You are a walking dollar sign to them, they charge you for no-shows when you're not even booked into a class. The extremely high turnover of coaches means you never get consistent coaching, as soon as a coach gets good they send them off to run another studio and bring in the next newbie. There are way too many other fitness options to put up with their nonsense. Michelle, the head coach, is awesome and we all will miss her.
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Robbi Goldstein
★ 5
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Kim GFull
★ 3
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Marco Lara
★ 5
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Brandy Richardson
★ 5
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tjanalanee030
★ 5
I love going to workout , I don't have to try to come up with a workout on my own, I just show up put in an hour and then go home!
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Linda Evans
★ 2
I have frozen my account for 2 months with a doctors note and they still charged me a freeze fee. The turnover in their staff is ridiculous.
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Nivin Ishaq
★ 5
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bhkti patel
★ 5
You’ll love how you feel after the workout!
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shelly bidvia
★ 5
I love the classes and the coaches! I’m so motivated to attend and know that I will complete 1 hour of exercises 😊.
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Hardika McConkey
★ 5
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Sonia Perez
★ 5
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Karin Vanessa Mederos
★ 5
Best studio and staff ever!
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Sarah Kabbani
★ 5
Town and country is one of my favorite OTF location the coaches are amazing .. coach amber is one of the best coaches I’ve ever worked out with so far! she’s very welcoming and keeps you motivated throughout the workout. would definitely book her class again on my next visit to Houston.
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Janice K
★ 5
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Yasmine Filali-Adib
★ 5
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Terry Le
★ 5
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Alysen Campbell
★ 5
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Coach Rod Nightingale
★ 5
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Robert Headley
★ 5
Always amazing!
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Felecia Henry
★ 5
Intense workouts that produce results, friendly trainers and staff, clean sanitary gym, and like minded amazing people who are working out just as hard as I am, as we encourage one another to keep going and "Don't Quit," that are all apart of the Orange Theory Family.
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Kelsey Bopp
★ 5
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Kelsey Kubiak
★ 5
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Kathy Y
★ 5
Been going here since 2017. I love the atmosphere, music, and the coaches get you pumped. It beats going to the gym any time of day. Ever since I started, I don't feel like I hit a plateau because they are always changing up the workouts. BTW, staff is awesome!
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Fadya Basharahil
★ 5
Friendly staff and fantastic instructor. Went home sore and energized from the intense workout.
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Marsha King
★ 5
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ferron smith
★ 2
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Natalie Zapata
★ 5
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Andrea Micovic
★ 5
The coaches are amazing! I love Coach Ezra & Amber are my favorite. They are encouraging, motivational, and challenging. The music is always great and every staff member is extremely friendly. I love how the workouts are different and push me to be better everyday!!
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lindsey mcguire
★ 5
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Matthew Coffer
★ 5
Loved the spot!
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Christi B
★ 5
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pepalmer
★ 5
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khaled awad
★ 1
My experience is terrible with that location they charge you $12 when you don't show up for class even if you showed up and left early they still charge you even though they didn't tell me that when i first signed in with them terrible idea to stay or register with them
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Kenya Rodriguez
★ 5
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Rachel Shada
★ 5
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Amanda Hopkins
★ 5
Absolutely! I tell anyone that will listen about Orange Theory! Love this place and love the workout!
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Matt Stowell
★ 1
Was at an OTF event where head coach, along with other coaches, bragged about hooking up with the married members. Pretty classless leadership and management across all Houston locations.
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Melissa Timothy
★ 5
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Ronda Carman
★ 5
First time ever I look forward to exercising. I love this place.
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Millie Martinez
★ 5
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Sarah Gilbert
★ 5
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AJ
★ 4
Good People.
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Ives Borjas
★ 5
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Merritt Buchanan
★ 5
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Mayoor Sharma
★ 5
I have been to a number of Orange Theory locations across the nation. Town and Country is one of my favorites. The gym itself has plenty of room to navigate during your workouts. You never end up having the awkward collision while in the strength floor. The staff is friendly and motivating. The coaches are clearly the best I have experienced.
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Bahar Bakh
★ 5
This is the only time in my life that I feel like working out can be fun!!!! Thank you OTF.
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Aurenita Pedrazzi
★ 5
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James Conley Jr.
★ 5
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Vanessa Lobo
★ 2
Went there today to try out a free class, one of the female hosts made sure to make me feel uncomfortable about showing up without an ID stating I lived in Houston, I clarified that I just moved from Colorado, she still had the need to say: I'm going to give you the class just because you're here but my colleague shouldn't have booked you. I showed a bill with a Houston address and she still had an attitude like she was doing me a favor. Unnecessary..
The class was fine, there wasn't correction on posture at any point, just a small explanation of the movement and a tv to guide you. For that, the rude host and the fact that you have to pay separate for a heart rate monitor (to see if you're working out in the orange zone and calorie count), I doubt that I'll come back.
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Rumy Jaleel-Khan
★ 5
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Jessica Donk
★ 5
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Autumn B
★ 5
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Maheen Shahzad
★ 5
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Natalie Jones
★ 5
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Jhoanne Elevazo
★ 5
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Kimberly Lazrine
★ 5
Trial Session - loved it. Can't wait to join & be a regular. Love the intensity & the variety.
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Allison
★ 5
I love that no two workouts are ever the same. It's a great place to work out, and the trainers are very attentive to your ability.
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William Santamaria
★ 5
Staff make you feel welcome & the coaches are awesome.
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Briana May
★ 5
Best workout experience! Go in there and try my hardest every class! I love Amber! She makes you push yourself hard and is cheering you on all the way
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Elaine Pickle
★ 5
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Danielle Zuercher (Dani)
★ 1
OTF doesn’t care about new clients and will waste both your and their time making sure you know you don’t matter, if you don’t arrive over 25 minutes before your first class.
The long story: I arrived to the 6:15am class over 20 minutes early for my first class and I was super excited to try! Unfortunately, the staff told me that we didn’t have enough time to get all of the paperwork and show me the studio.
Over the phone yesterday, they said to be there around 5:45am to make sure that we could get the consultation done and get fitted with a heart rate monitor. They did not say that if I didn’t get there by a certain time I would not be able to work out.
Miguel at the studio called me at 5:48am when I was getting off the highway and said that if I wasn’t there by 5:50am I couldn’t work out. I told him I was going as fast as I can to get there and asked if we could start the consult over the phone and he said no. When I arrived at 5:53, I filled out all my paperwork, and then he wasted the entire time discussing how he was too busy to help me and that we didn’t have time, but he wasn’t actually doing anything. I offered to do the class without a heart rate monitor to save time, and they said no. The previous class was still going on and the trainer wouldn’t have been free to show me the studio until around 6:05am anyway. I’m sure the classes are great but customer service at this location is abismal, definitely lost a potential client, instead of making a 3 minute exception. Thanks, Miguel.
Source: Google
Serene N.
★ 5
Love the size of the gym. Very spacious. Great place to workout! Definetly worth the money spent!!! Amazing workouts!!!!
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Maria Beatriz Sanchez Villegas
★ 5
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Pamela Madrid
★ 5
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Malcolm S
★ 5
This is an awesome workout! If you like it intense, creative and enjoy listening to good music while you burn fat and calories then you'll love the Orange Theory workout. Not mention the Coach and staff are really great! They made me feel comfortable and the process was Breeze. I Can't want to do my next session! 🏋🏋🏋🚵💪💪💪
Source: Google
Alexis Collins
★ 5
OTF provides an intense, structured workout - Just show up and sweat! you won’t get bored - no 2 are the same
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Lee Kwon
★ 3
I agree with the other reviewers. The workout is pretty great. A combo of cardio with the treadmill/rower mixed in with light weights/suspension straps. But the management policies are becoming crazy. The classes are constantly full only to open up at the last minute on the waiting list etc.... So to schedule a class and be guaranteed a spot you have to book way in advance. So if you can get past that it may be worth it for you.
Source: Google
Vana LaBorde
★ 5
I love this workout and location!
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Shannon Jenkins
★ 5
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Cathy Stark
★ 5
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Christina Ogidan Itata
★ 4
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Sarah Barnes
★ 5
Friendly staff, amazing location, wonderful overall. Love OT!
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Leslie Rollo
★ 5
Great workout! Different every day to keep the experience new and fun.
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K K
★ 4
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Amber Hamlin
★ 5
High energy workout!! Great music. Challenging and rewarding. Fantastic coaching for any fitness level. Can't wait to go again!
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luis jurado
★ 4
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Rashid Nazimuddin
★ 5
In the past year I've had a great experience so far with OTF Town & Country. I've been a member of OTF for a few year now but at different locations (Sugar Land, West U, Baton Rouge), but Town & Country has been my favorite. The staff always greats me by my name and its always great to see their smiling faces especially when you are getting out of work at the end of the day and heading to OTF for a workout. They are also easy to work with if you have any issues. Thanks T&C.
Source: Google
Leah Fischer
★ 4
I’m still in my first month of classes, but I’m already considering a long term commitment.
PROS:
Great coaches with clear knowledge of fitness. There is a lot going on at the same time in each class, but the coaches are very attentive and aware of all class participants. I feel like I’m getting a full body workout each time and can see/feel progress quite quickly. Very little time is spent “on break.” Constant movement, intervals, and block changes in one class surely keeps the muscles challenged! Front desk staff has also been very welcoming and helpful when I enter.
CONS:
The biggest downside is booking classes. I’m often on the waitlist during my desired time slots. The system allows people to repeat bookings, which doesn’t give everyone a fair shot at registering for the classes they want. I’m also finding myself having to register weeks in advance to guarantee a spot, but my schedule changes often so this makes it more difficult. The other downside was I wasn’t aware you had to buy a heart monitor until after I had already signed the paperwork. That fee would have been helpful beforehand. I was still happy to join either way, but wish it would have entered the conversation earlier.
Source: Google
Kelly Hancock
★ 5
Source: Google
Atl Doc
★ 2
I am a physician in town for a few days from Atlanta and wanted to get a work out in.
I called the Tanglewood location which was waitlisted for all the morning sessions.... so I decided to try this location since my hotel was halfway between the two. Me and a colleague stopped by to check out the studio and decided we were going to sign up for a class the next morning. There was a guy and girl at the front desk and no class in session at that time. I signed my waiver and made small talk however he was not really enthusiastic or welcoming or even bothered to look me in the eye. A friend of mine was going to try a work out with me and he asked her if she lived in the Houston area and when she said “no” and the free workout became a $28 work out. I assume that was because they knew she would just be working out and she would not be getting a membership in Houston ... but that’s not to say she would not join when she got back to Atlanta if she liked it.... so I thought it was a poor move on his part.
Then to top it off he started giving her advice about her work out and told her to be there 15 minutes early and then actually looked at her and ask her if she could be there 15 minutes early as if she wouldn’t be ( looking and talking to her as if she were a 5 year old or irresponsible) and he didn’t expect her to be. And then he proceeded to give her advice on what to wear and even made the comment “no shorty shorts” “ no middrifts”I’m like what the Heck? Who does that ? Lol ...did he really think we didn’t know how to dress when we work out? I’ve been a premier member of Orange Theory for over two years neither one of us looked like rachet woman walking in off of the street! I have visited many Orange Theory locations and occasionally you get this funky vibe ... didn’t like it so I called back and cancelled my workout...So unfortunately I cannot comment on the studio itself or the class or the instructors as I never made it past the front desk. It may actually have been a great workout ?!
Source: Google
Becky Reese
★ 5
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Patrick Hudson
★ 5
Love this studio. Wish it was my home studio. I’ve never experienced a coach so interested in making sure weight room and rowing form was so important. Also learned some equipment in my home gym may not be set up correctly. Love this studio for making me feel at home no matter who I am! Thanks John!!!!
Source: Google
John Baay
★ 5
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Emma Fisher
★ 5
I love that the workout is already planned so I don't have to think about it. There are always alternate options for any move on the strength floor. The trainers are helpful and energetic without being obnoxious about it. The music is usually great!
Source: Google
allison Alvarez
★ 5
Source: Google