★ 5

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★ 5

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★ 5

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★ 5

I enjoy every workout at this OTF. Excellent staff who promote a motivating environment.

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★ 5

Clean gym, different workout each time and fast paced so you don't get bored

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★ 5

I enjoy the atmosphere, the structure of the classes and the friendliness of the staff. The classes allow me to cover cardio, strength and my core. Most importantly, I workout at my fitness level in a structured environment, in a group setting. It’s a win-win!

Source: Google

★ 5

Orange theory is the place to go if your looking for a whole LOT of burn and a great time!

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★ 5

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★ 5

THE COACHES THE COACHES THE COACHES!!! I have been to other OTF Studios and none of the beat the coaches we have in Tyler TX!!! Our coaches are always motivating you by your name and there is nothing better then hearing a coach say your name when you are dragging butt in a block as it gives you that motivation you need to finish strong. I have also heard multiple people say the same thing that were visiting from other studios. OTF Tyler is not just a workout facility, they are a family that cares and we need more people like them in the world we live in today!! God Bless Them!!!

Source: Google

★ 5

The facilities are so clean, and I love the private bathrooms with showers. The workouts are challenging and having the stats on your heart rate and calorie burn and all that is phenomenal.

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★ 5

The staff at OT is awesome 👌

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★ 5

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★ 5

The coaches and staff at OTF Tyler have taught me so much and changed my life for the better. So thankful for this community.

Source: Google

★ 5

Orangetheory Fitness has changed my life. That may sound crazy and a bit extreme, but it changed me from a person that hated to workout into a person that misses the workouts on the days I cannot go. The coaches are outstanding. They encourage you when you need encouragement and challenge you when they know you can push harder. I am so thankful that Orangetheory came to Tyler, Texas. I cannot wait to see how it helps me accomplish all of my fitness goals.

Source: Google

★ 5

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★ 5

Nice place, very clean and staff was very friendly.

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★ 5

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★ 5

I like that it's a different workout every time I go. I like the challenge to do my very best. I like the trainers at my OTF. They are always encouraging and watch that I keep the best form for each exercise. And there is always a chance to improve my PR when we do benchmarks. I'm glad I gave OTF a try a year ago!!!!!

Source: Google

★ 5

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★ 1

Just had the absolute strangest interaction with Front Desk staff. I came in person today to sign up for a Premier unlimited class membership with a Family Member Add-On, and the front desk would not disclose the pricing when even asked point blank on more than one occasion. To be clear, OTF website says contact the front desk for pricing and to be clear I did not need a free trial class prior to deciding if I wanted to join. I just needed to know the costs so I could decide on a Premier or 30 class package and that would be it. I was refused the price disclosure unless I did a free class at some point in the future. So odd. So very odd.

Source: Google

★ 3

The OT Beat link that is $139.64 (including tax) can not connect to my apple watch and iPhone. I have to contact (email, call, in-person, email) the studio multiple times to have a refund. They never replied to my emails. This triggered me to cancel my membership. Since I got my money back, it is fair to give it a 3 star.

Source: Google

★ 5

This studio is so great! I have been working out here consistently for a year coming 3-4 times a week at least. I have seen the best results here out of any other gym i have tried. You are guaranteed results when you join this gym and you won't regret trying it out :) The staff is also great and makes this place even more worth it!

Source: Google

★ 5

Great place

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★ 5

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★ 5

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★ 5

such a great work out!

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★ 5

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★ 5

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★ 4

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★ 5

The manager was awesome..the staff that checked my in was professional..the trainer was very motivating and precise to detail..

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★ 5

Great place to join if you need/want motivation!! I’m excited to continue my journey. I would definitely recommend to anyone who is willing to push themselves towards a better body.

Source: Google

★ 5

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★ 5

-friendly people (employees and other clients)
-attentive coaching
-motivated, but not pressured
-challenging and rewarding

Source: Google

★ 5

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★ 5

Been going here for 3 years. The staff is so friendly and positive. I love the atmosphere here. It is truly one of the highlights of my day. Despite COVID restrictions, the staff manages to be friendly, smile, and give a warm environment. Truly one of the best investments I've made for myself

Source: Google

★ 5

Awesome place for fitness

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★ 5

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★ 5

Great gym, friendly and welcoming staff, and coach Ashton was super enthusiastic! Every OT Studio I've visited has had great staff and facilities. Being able to attend sessions at any OT Studio when traveling is a big advantage to membership.

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★ 1

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★ 5

Excellent place to work out! No motivation needed. They will motivate you! I would never have pushed myself in a workout on my own like I do in this environment. Great place and great people!

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★ 5

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★ 5

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★ 5

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★ 1

Well I’ve been to this location when I visit Tyler and the first try was not ok with the trainer. The second time was fine but the last one was the final straw.

I went on Sunday morning, I was asked if I wanted rower or treadmill and I said treadmill and bike, I can’t do rower from a past injury so I’m trying to keep it safe. Immediately trainer tells me bike and strider are taken so I can’t pick neither, ok but she never gave me a solution to the problem so I just went with it and played it by ear. As I was on the treadmill first, no one was on the bike, when I switched to the floor later, still! No one was on te bike.

Trainer was not pushing or encouraging, if anything she was only there to tell us how long we are staying on each place and how long. Barely saw any correction on any ones form. Seems like she had a earpiece and was telling her what to say but without any sort of expression.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great workout and motivation!!!

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★ 5

My name is Melanie Weaver and I have been a member of OT Tyler since before they even officially opened the studio. I absolutely love this gym. It’s clean, well organized, quality equipment and plenty of it, terrific coaches and staff, great music and workouts that are never the same. Movements are explained in detail and if you suffer from exercise amnesia as I do, no worries-just look up at one of the TV monitors! They have the exercises and reps right there for you as well as showing how they are performed. The gym is climate controlled so you don’t have to worry about burning up or freezing to death while you work out.
I love that when new people come to try it out, it is mandatory to go through a quick information session on the equipment. It doesn’t matter if you are a seasoned athlete or new to exercise-they want to make sure you are comfortable and understand the equipment and how the workouts are run so that you can have the best and injury free first splat session!
Come see why I love it!

Source: Google

★ 5

I feel like I have really worked hard, and I am benefiting from the workout!! Love OTF Tyler!!!

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★ 5

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★ 5

Coaches work with you on your level of exercise - not on what others in the glass are able to do. Very helpful and courteous to each member who are there to improve themselves.

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★ 5

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★ 5

Excellent trainers and staff

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★ 5

I like that it’s a group workout and a personal achievement at the same time. The coaches always have the right amount of encouragement and enthusiasm. I look forward to each session. Even when I don’t get a single splat point, I’m glad I did it and I always I feel better than when I got there.

Source: Google

★ 5

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★ 1

Scheduled my first session at 6:15am only to be turned away. I failed to see the email that states you have to be at class 30min before for an orientation. Getting new business is tough and turning a potential customer away is a risky way to do business. I personally will not go back.

Source: Google

★ 5

Great environment - great workout and variety that I can adjust to my fitness level. I never feel intimidated even though I can’t do all the things others can do. Coaches are great and the app helps with accountability. I have been a consistent member for 2 years now.

Source: Google

★ 1

As I read the other reviews, I am a little baffled when they say the first workout was free, because the Tyler branch, in no way, honored that for me on Sunday, July 22, as my twin sister and I were going for an 8:30 am workout with an instructor named Lexie. We arrived, mind you 3 minutes late, and they refused to let me have my free workout because I wasn't a "Tyler resident". ( I am a Tyler native currently in town visiting my parents).
The front staff was very rude to us and Lexie was rude as well. It's a small business, they could have let us in for the workout because I don't really need an overview of how a treadmill, rowing machine and weights work. I work out at home regularly. I was very disappointed that they quoted the corporate office as being the ones to blame for me not receiving my free workout. Because I didn't live here I didn't get the comp class, which is not stated on any of the OTF websites. I asked that I be reimbursed the $28.00 they charged me on Friday evening when I booked the class online. I'll be calling if I don't receive it in a few days. What a complete joke this branch was and it made me really ashamed that people THAT rude and lacking compunction and compassion are nestled in my hometown. I fully expect for a manager to reach out to me and to promise that this kind of behavior is out of norm and will not be tolerated again.

Source: Google

★ 2

love the workout-don't appreciate the management or business practices. If you provide an excellent service for people and they need to leave, for whatever reason, to bill them for two more months past this notification seems unfair. Especially when there are unusual financial limitations that occurred that caused the need for program termination and you have been notified that continued billing will cause "extreme financial hardship". Life happens. To not be compassionate and kind towards this is really not good business.

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★ 5

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★ 5

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★ 5

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★ 5

Excellent workouts! Extremely friendly and courteous staff. My new favorite.

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★ 5

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★ 5

I love this gym. I love the workouts and how different they are every day. The trainers are great and the staff somehow manages to remember everyone's name. I have referred a friend already and would highly highly recommend.

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★ 1

Worst gym in Tyler. Treats customers like dirt. There are far better locally owned options with better customer service.

Source: Google