★ 5

Source: Google

★ 1

I am a bit appalled by the lack of interest and responsiveness shown toward me as someone attempting to join this studio.

After initially completing an interest form, they reached out via text and set me up for an intro class. After the introduction class I attempted to sign up and was told a manager was required to complete my registration.

I left a note and my information for the manager to reach out the next day. I didn’t hear from them.

I reached out via text on the same number I previously used to arrange the intro class, no response. I called 2 times a day over the next 2 weeks and no response.

I finally received an email response, at 10:30pm from the GM on July 31st stating she would call me the next day at 5pm. I replied at 10:45 agreeing to the time and that call never came on August 1st.

I made my final call attempt today and have decided to try the Coppell or Addison locations.

This is perhaps the most unprofessional member experience I have had in years.

Source: Google

★ 5

I’ve been coming here for 2 years and will always come back. Every class makes me feel stronger and each instructor is AMAZING!

Source: Google

★ 5

Source: Google

★ 5

I started getting back into the swing of exercise last month, and I am so glad I came across pure barre to help me with my fitness journey! The instructors and employees are so sweet and personable. I felt so welcomed when I came back for my second class and Grace already remembered my name. The first few classes were difficult for me to adjust, but the trainers are so incredibly patient and encouraging and give excellent tips on form. Not once have i felt intimidated. :) The members are also sweet too. Over all I love the environment and excited to continue being apart of the studio!

Source: Google

★ 5

Source: Google

★ 5

I joined Pure Barre Las Colinas about four months ago and am so grateful I did!! The instructors are FANTASTIC. Ashley, Elizabeth, Kylie B, Emma, Lily, just to name a few, are outstanding in the way they truly care about helping you to perfect your form. And these efforts make a HUGE difference in what you get out of the workout. PBLC is also incredibly welcoming, whether you’re a newcomer or a regular. Highly, highly recommend this studio and their fantastic staff!

Source: Google

★ 5

I came to this studio using class pass. It had been awhile since I had been to a Pure Barre and they did a great job making sure I had the right equipment and explaining everything. Always great instruction and they will give your corrections to help you out!

Source: Google

★ 5

Excellent Women's Gym. Excellent Training. Great Service!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Pure Barre Las Colinas has the absolute best staff. The instructors are willing to do anything and everything to make you feel comfortable in class. LOVE this studio. It has become home for me!

Source: Google

★ 5

Source: Google

★ 1

I belonged to this studio for over a year. In August of 2022, I informed the front desk staff that I was moving to South Carolina and to end my membership. The individual informed me she would take care of it. I moved and joined the PB studio in SC. Subsequently, I learned that the Las Colinas studio continued to charge me monthly for over a year. I contacted the studio and requested a refund. I was told there would be no refund, that the contract they use requires an email requesting and end of membership. I again explained that I gave my notice to the desk staff and was informed that my membership would be cancelled, My study of business law, is that a verbal contract is also a binding contract. The studio manager refused to provide a refund of 12 months of unauthorized charges @ $159 per month. Clearly, I gave my notice, never attended another class and joined a franchise studio in SC. The studio clearly doesn’t follow best business practices and their only objective is to have individuals sign contracts to which they bind them to even when notice of cancellation is given. I would warn anyone looking to join this studio to be weary of their integrity, lack of transparency and poor business practices. $1908 is a scandalous amount of unauthorized charges. And I do not want to hear the overused rhetoric of your definition of a contract.

Source: Google

★ 1

I am writing to express my extreme dissatisfaction with the experience I had at Pure Barre.
I took the Black Friday promotion, which offered a three-month membership for approximately $130 per month. However, when I provided my card and signed on the screen, I was never informed that I was signing a contract that obligated me to pay for the full three months, regardless of whether or not I liked the classes. It was only days later that I discovered this information.
On my first day of class, I arrived two minutes late for a scheduled stretching class and was not allowed to join the class due to the strict arrival time policy. This policy was not clearly stated in the marketing materials, and I found it to be excessive and military-like in its rigidity. I was also disappointed to learn that if you can't attend a scheduled class or if you don't cancel a few hours in advance, they charge a fee....unforeseen events do exist.
Given these circumstances, I decided that I did not like the way Pure Barre studio operates and notified them that I would not be continuing with the payment plan. I requested a refund for the first month that I had not taken, since I had never actually attended a class, and was surprised to learn that I had signed a contract that prevented me from receiving a refund. I feel that I was never properly informed of this contract, and that the company should have made it clearer that signing up for the promotion would obligate me to pay for the full three months.
As a result of all these issues, I never felt comfortable at the studio and ended up paying for three months and attending to a couple of classes only. I believe that the lack of transparency and communication has led to an unpleasant and unsatisfactory experience to me, at that moment I requested for a resolution to this situation, and I only received apologies from the stuff.
I hope that my experience can help other customers to be aware of this studio, or even better, that Pure barre can take steps to ensure that future customers are properly informed and treated fairly.

Source: Google

★ 5

Great strength workout that’s also low impact. Love barre - one of the best workouts ever! And such a great studio :)

Source: Google

★ 5

Source: Google

★ 5

Love my PBLC crew!

Source: Google

★ 5

Source: Google

★ 5

Out of all the workouts I've tried, I loved this barre studio! Their instructors are extremely knowledgeable and inclusive, giving each client the push they need to succeed. I especially enjoyed the class I took from Isabelle P; her energy is unmatched!! Excellent experience with their instructors, classes and customer service.

Source: Google

★ 1

I wanted to join but the fact that several times I called to register, no one ever pick the phone and yet is open , it makes me wonder if you guys are serious…

Source: Google

★ 5

Absolutely love PBLC! The instructors are so encouraging and helpful. They have a great variety of classes as well as class times to fit anyone's busy lifestyle and schedule. I would recommend them to anyone who is wanting to tone up.

Source: Google

★ 5

One of the best barre classes I've taken. Enjoyed the "empower" workout - a good mix of cardio and interval training. Instructor Stephanie was very helpful and encouraging during the class while correcting the form. No regrets for waking up so early to make it to this 6am class. Fantastic way to start the day! Feeling empowered 😊

Source: Google

★ 5

Love this place, high spirits good workout.

Source: Google

★ 5

Source: Google

★ 5

I love this place! The staff is super friendly, the energy is amazing, the work out intense, and the results... well you will discover muscles that you didn't even know that existed! Everything will shake and hurt but is all worth it!

Source: Google

★ 5

This is an amazing place. Nikki and all the instructors really keep u motivated and have fun at the same time😃 and the community within too is very good😃.... Nikki,the owner is encouraging ND accommodative to forward your fitness journey. this place sure stands to it's purpose,Fitness and fun with fitness..and every instructors reflects the same vibe .....it's worth every penny guyzs😃...

Source: Google

★ 5

I love it!! all the instructors are welcoming, friendly and help you push yourself. The vibe and the group of people that go to class have a great positive energy that make you feel right at home. Nicky, the owner is really knowledgable and helpful to whatever question you may have. I'm really glad I gave this location chance. It feels like a fun time everytime I go to class

Source: Google

★ 1

No one can be reached at this site. Everything is done through online booking. But, if you have concerns about charges/fees no one returns your calls or your emails.

Source: Google

★ 5

Easily the best fitness decision I've ever made. Low impact workout with amazing results. FANTASTIC studio and brilliant instructors - ALL of them! Everyone is friendly and helpful. I promise you will feel welcome if you give it a try! Do it!

Source: Google

★ 5

Pure barre Las Colinas is the best!!!!

Source: Google

★ 5

Great workout whether you take the pure barre classic or pure empower class! Very friendly, welcoming teachers! :)

Source: Google

★ 5

A great work out for anyone that has had previous knee issues. Very low impact work out that is worth a try.

Source: Google

★ 5

Absolutely love Pure Barre Las Colinas. Pure Barre in general is a great full body work out. There is enough variety in class that each class keeps me engaged and able to manage the movements. I've been to three different Pure Barre studios, and this one BY FAR tops them all. The staff is amazing. They're friendly, welcoming, encouraging, and personable. They make me feel comfortable and confident in every class! HIGHLY recommend!

Source: Google

★ 5

Best work out, studio, staff & location. Highly effective, low impact, and addicting! Small movements • BIG CHANGE

Source: Google

★ 5

I started going to pure barre las colinas in November of 2016 and have been hooked ever since. The instructors are really friendly, genuine, and always motivating you during class to push yourself. The music is great and they are always switching it up. I love making pure barre a part of my mornings!

Source: Google

★ 5

Where do I begin?! I cannot say enough great things about Pure Barre Las Colinas! I have NEVER in my life been able to commit to a workout and I am in love if not addicted to barre now. 😅 Each and every class is challenging and you feel your body getting stronger with each class. I always leave feeling so empowered and energized! Tell you mom, your sister, your best friend and then have them do the same! Haha. You have to try this and once you do, you can blame the workouts and infectiously sweet and awesome team of ladies who work there when you find yourself addicted just like me! #LiftToneBurnForLife 💪🏼

Source: Google