★ 5

Amazing 24/7 gym with all that you need. Thank you for providing the perfect garage gym experience. Staff is Awesome 😎 and management/security is on site 24/7 🐈🐱. #Healthiswealth #outdoorindoorworkout

Source: Google

★ 5

Source: Google

★ 1

Was going there a year or so and twice two grumpy angry woman came yelling saying I didn’t wipe machines down that they going to cancel my membership “yes yelling “very unprofessional and both times I did wipe down the machines. I didn’t know I had to check with them everytime I cleaned my machine just a bad start to the morning someone yelling accusing you of something when they are 100% wrong and if the owner is reading this check the cameras on Oct 8 7:01ish only male in there I had a sprayed down pink rag before I started then wiped down the machine after.

Source: Google

★ 5

I'm so happy to know that our community has gym options. This gym has everything needed to maintain or start a fitness journey! The staff members are amazing! The manager is there 24/7 and doesn't mind being petted! (I'm talking about the orange cat 🐈😺)...Thank you Raise the BAR Fitness for being welcoming to all! 💪🏾

Source: Google

★ 5

Love how close and personal this gym is with its community and has all the equipment needed for a gym.

Source: Google

★ 4

Source: Google

★ 4

Changing my review and score --

For transparency, the original review was regarding multiple payments taken from our accounts well after the cancellation. I tried reaching out to the gym first but my call was missed, so I started a dispute process with my bank.

To my surprise, Heather contacted me back directly an hour or so later and immediately started the refund process for both accounts. She was very understanding and polite the whole time. Given how difficult it can be to break free from gyms, this was a very positive change.

At this point I can say I would recommend the gym based on it's pricing and equipment. Just be vigilant about the cancellation process just in case a mistake happens that no one catches.

Source: Google

★ 5

Absolutely love these people and this place! It's also nice to have a gym that's locally owned.

Source: Google

★ 1

Stay as far away from this place as possible.

I’ll start with the quality of the gym before giving my personal story. This gym is mediocre to say the least. It’s an open gym so for one there is not air conditioning. The equipment is outdated and is constantly breaking and take a long time to get fixed. Their layout is not convenient and isn’t logical, they rearrange the gym constantly and it’s annoying. They have multiple of the same machines that no one uses but the most used equipment only has one of each. So even though this gym isn’t very busy, just having a handful of people in there you have to wait super long to use the machines you want. Classes are weak quality and have no customization. Their employee turn over rate is super high especially for a local business. Staff is not very knowledgeable at all. Gym stereo is not monitored and half the time going in here you’d think a rave was happening and even with my headphones on full blast could still hear it. No to mention anyone could put anything on they want so lots of profanity in the music choices. Also might want to avoid if you are allergic to cats. There is a cat that roams around this place. I didn’t mind the little guy, and they are next to an unmaintained open field so it helped with their rat problem. However he likes to bring his catch of the day in to the gym and leave it on the floor. Had to notify the employees multiple times. As far as faculties are concerned, they don’t exist here. No locker rooms, no sauna. Just a mens bathroom and womens with like 2 stalls and lockers against the wall. If you are training professionally, this place won’t even come close to cutting it. I would recommend literally anywhere else.

Now to get to my personal experience with this place. After seeing 2 unexplained charges from this gym I had tried to reach out. The only number for this gym is the owner heathers personal cell phone. There is no phone on site. And she never picks it up. I put out a post in the community page to see if maybe they were part of an annual fee. The owner only then reached out to tell me to remove my post and that I was charged late fees. According to my statement for all months I was paid up. So of course I said that but was told she couldn’t help me and I would have to speak to someone else the next day. Without responding to my last messages she went to my post to say that she had already told me I was past due and that my membership was cancelled and that I was only sharing half the story. She retaliated against me for asking questions essentially and then when she was catching flack from the internet decided to delete her comments. Surprising there were some supporters despite the situation, but after looking at their profiles they are actually employed there. Seems pretty fishy right? So after her putting my personal info on the internet she made my full week a nightmare trying to get this fixed. Would not call me back made 1000 excuses for herself. And when I did connect with her accounting lady and showed all proof of payment she tried change the story and say my regular charges were for something else. Then tried to refund my timely payments so that the could hold on to the so called late fees. They refused to provide any documentation on the matter, no invoices statements. Nothing. Now are completely unresponsive. This is fraud at its finest and the most unprofessional establishment owner I have ever dealt with in my life. After my mistreatment was public. I had numerous people from the community reach out to me privately to share there story. Some others commented publicly saying they were charged hundreds of extra dollars, unexplained. The people who reached out privately had very similar stories and seems like they were low key afraid of the owners retaliation. Heather the owner has no right to have a business with the lack of professionalism and inability to control her emotions and bad temper. Please do get over yourself and have a little respect for the community you pretend to serve. Again STAY AWAY FROM THIS PLACE YALL!

Source: Google

★ 1

Wish I can leave ZERO stars, the most unprofessional staff I have ever dealt with. Their antics/ethics are unacceptable. Do better!

Source: Google

★ 1

Absolutely horrid customer service by Heather.

Source: Google

★ 1

Went to this gym for about a year I’ll start off with the CONs
1. Gym Staff Never was knowledgeable
2. Processing system payment, identification, contractually very very poorly handled for a business
3. due to the previous factors having a membership here will wear on you from time to time

Pros
1. Having it be an open gym is often nice especially for the time speculation
2. Most people are nice

If this gym got their business together I would trust them, but they will give you a crooked smile, and continue business as usual.

Source: Google

★ 5

If you are looking for a gym with a lot of options, this is the right place. There are trainers available by request.

Source: Google

★ 5

Source: Google

★ 5

Great little gym. Small gym, but it has all the basics and even most of the less common machines you usually have to find in bigger gyms. No climate control is a huge bonus.

Source: Google

★ 5

Source: Google

★ 5

Obviously NOONE wants to HAVE TO bring their kids to the gym with them, BUT REALISTICALLY sometimes we(moms) have to. One of my favorite things about @rtbfitnesstx is how the owner of the gym immediately welcomed me into the gym and let me know where my kids could hang out while mommy did her thing! I FELT 0 JUDGEMENT for having to bring my kids. (I don’t let my kids run around anywhere, they stay in place and leave me and everyone alone lol) 😝 I would not be able to attend the gym regularly if I couldn’t bring my kids. THANK YOU RTB! 🙌🏽

Source: Google

★ 1

Mid equipment for the price. Was fine first visit I guess. Second visit this club music was loud enough to hear through headphones. Not a 45 dollar a month gym at all

Source: Google

★ 4

Been going here for a few weeks now and it’s definitely an awesome gym. If you’re into heavy lifting then this is a good place to go. They have a lot of CrossFit, powerlifting, and strong man equipment. They have chalk everywhere which is awesome since most gyms won’t let you use chalk. I wish they had not cables though. My biggest complaint is the music situation. They have a tablet where anyone can change the music so a lot of the times I walk in and horrible garbage rap music is playing so make sure you bring headphones. I know most people don’t really care about the music that is playing but it can really make my workout suck. The other issue here is I don’t know who set the music when I first get here and if someone just chose that music before I walked in, I don’t want to make that person mad by changing it. Only solution is to bring headphones I guess. I just don’t like wearing headphones.

Other than that this place is awesome, like I said.

Update: Came in a couple weeks ago and the music was on a mix like the owner said she would do. It was fine. Didn’t love it, didn’t hate it. How it should be. Came in the next week and nothing but rap/hip hop was playing. Here again today and again nothing but rap/hip hop playing. I don’t want to wear headphones because I work out with another person and I’d like to be able to talk to them. This is such a stupid thing to complain about but it’s officially a problem for me.

I was in the side with the treadmills and everyone was wearing headphones so I connected my phone to the Bluetooth. I’ll admit it was a little loud so I turned it down a bit. A guy on the treadmill told me to tune it down and said, “It’s not your gym.” He was a douche bag about it. Then on another day I was on the other side where the front desk is. No one else was over there so I decided to turn the rap off and put on something I wanted. I didn’t touch the volume at all but someone from the other side of the gym came in here and turned it halfway down. You can barely even hear the music from the other side so idk what his problem was. So i officially can’t just change the music because people get mad about it. I’m just so tired of hearing this crap everywhere I go.

I guess I’m the problem because everyone seems to be offended by anything that isn’t rap or hip hop. I give up. I can’t be the only one that has a problem with it.

Source: Google

★ 5

GREAT GYM love the atmosphere Heather is AWESOME, has a great establishment, CLEAN equipment, friendly faces, lots of classes and great trainers

Source: Google

★ 5

I have had many massages and I can confidently say my massage with Amy was the best one I have had. I appreciated how well she communicated what to expect before, during, and after the massage. I left feeling great. Highly recommend!

Source: Google

★ 5

There are gyms, and then there are communities. Raise the Bar is more than a simple gym, they are involved in the community and genuinely care about each gym goer. They also care about families and provide a nice space for a little one to relax and hangout while their parent(s) get a good workout in!

Source: Google

★ 5

I love this gym. From the set up, to the machine equipments and overall space everything is great! And also Shout-out to Owner/Boss Lady Heather S for great communications and any help needed with members. Definitely will be a lifetime member.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Absolutely the best gym I have ever been a member of. The staff are super helpful and kind. The owner, Heather, has groupfit classes that are amazing and have made me love working out again as well as transformed my body. The atmosphere is nonjudgmental, I feel comfortable wearing whatever feels good and trying out machines I have never used before. All members are also super friendly and willing to jump in and help out anyone in need. I have met so many great people and look forward to going to the gym. There is so much good that goes on at Raise the Bar Fitness and I highly recommend you to try it.

Source: Google

★ 1

Whole process was a negative experience.

Source: Google

★ 5

Great gym. It is a low stress place. Great employees. My only complaint is they only have 2 treadmills, one is frequently not working. I would recommend this gym to anyone interested.

Source: Google

★ 1

Wanted to cancel membership after the first 2 weeks, but was told I will be charged for another full month after the first month will finish, because they have a 30-day notice policy. Doesn't make sense to me

Source: Google

★ 5

There is a portion of this gym that is a dedicated massage area and Heather is AMAZING. Just recently got my first back massage after 28 long years and Heather was like a magician. I had never met her before and was totally new to the whole experience and this lady was like my best friend after 2 minutes. The atmosphere was fantastic and she totally made me more than comfortable with the session. I had gone in with lower back pains so bad that I was beginning to get sick and nauseous but after just a 30 minute session I’m back to feeling “Me” again and ready to do the things I normally do. 10/10 and will definitely be going back FOR SURE. Relaxing, affordable and long over due if you haven’t already been apart of her expertise. If you haven’t made an appointment with her yet you need to go. She gave me all kinds of tips and advice I can do on my own and this woman is a gem.

Source: Google

★ 5

If you are serious about working out this is the place. If you are allergic to real people working out, you need to stay away. Love this place, if I could I’ll add more stars 😍😍😍

Source: Google

★ 5

Great atmosphere. Wonderful prices. Friendly staff.

Source: Google

★ 5

Fantastic Local 24/7 Gym, the staff here is very friendly and welcoming. Heather the owner gave me a full tour and even helps out when you have questions.
I would recommend this gym to anyone! Looking forward to now being a regular member!

Source: Google

★ 5

Source: Google

★ 5

It's da best.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Heather is very welcoming! She' created something amazing for this community. This place is more than a gym and it's kid friendly.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Heather is the Owner/Trainer at Raise The Bar Fitness. She has made this gym a place that people from all areas and backgrounds can workout in one big melting pot as we achieve our fitness goals. Thank you 💪🏾

Source: Google

★ 4

Source: Google

★ 5

Great Environment for all to get in a great workout. Plenty of equipment to use and very clean. Glad to be apart of it.

Source: Google

★ 5

Wonderful place, very friendly and professional.

Source: Google

★ 5

Source: Google

★ 5

What an incredible cross fit gym, they offer so much you have to check them out!

Source: Google

★ 5

Love this place. Staff is welcoming and the gym has so much equipment!

Source: Google

★ 5

Awesome gym. All the equipment you need and then some.

Source: Google

★ 5

The staff is amazing!! Very professional, good communication and great quality equipment. The coaches are supportive and make sure you're not left behind. I highly recommend this gym, to anyone new to Jarrell!! 😀

Source: Google

★ 5

The most helpful group of people

Source: Google

★ 5

Source: Google

★ 5

Heather is the most amazing trainer and person! She is full of knowledge to help you succeed in any fitness goal! The members are just as great! Everyone at this gym is supportive and Heather and the other members become a second family! Highly recommend you come check it out!

Source: Google

★ 5

Heather is fabulous! I’ve been apart of this gym family for a year now and it’s the best part of my day! It’s great for all shapes, sizes, and skill levels! Heather is great at modifying the workouts to fit all skill levels!

Source: Google

★ 5

There is no gym in town or surrounding towns that will give you the personal attention that you get at Raise the Bar. Can't say enough good things about Heather, her knowledge, her friendship and what she has done for my life. Best thing you can do for yourself is visit, set up a consultation, see what all there is offered. You won't regret it.

Source: Google

★ 5

Source: Google

★ 5

Been going here for over a year and have been happy with my results. In order to see progress you have to be honest with yourself and realize that you have to put in the hard work. Heather does an excellent job motivating and teaching as well as all the other coaches but all progress is dependent on you. How this gym sets it's self apart. Reasonable pricing, Heather is even willing to work out deals on pricing, excellent coaching and community workouts.

Source: Google

★ 5

Love the small Comminuty feel. The group classes are amazing.... always a great workout! Everyone is encouraging and supportive. Heather is attentive.... calls me on my “stuff” which I so desperately need. Provides great feedback, pushes you and super encouraging. Always willing to go above and beyond. I drive 20 minutes for the 5 AM class.... hate it the entire way.... but LOVE it every time I leave.

Source: Google

★ 5

Heather is an extremely knowledgeable trainer who custom tailors workouts based on your specific goals and expertly makes adjustments as needed. If you’re looking to get in shape the right way, this is the place. I’ve been very impressed with Raise The Bar from the first minute I walked in the door.

Source: Google

★ 5

One of the best gyms I’ve ever been a member at...and I’ve been to a few. Great trainer, good fun workouts, great for all levels of training ability. Awesome gym to be a part of!

Source: Google

★ 5

Great atmosphere, great classes with knowledge, friendly staff!

Source: Google

★ 5

Coming from someone who’s inhabited 6 cities in 10 years, ranging in size from Houston to Jarrell, this is the best gym I have ever been a member of, hands down.

Source: Google

★ 5

Heather is the most knowledgeable trainer I’ve ever had the pleasure of meeting. I was 7 months postpartum when I started at Raise The Bar. I went from a thick 154 to a more lean, way more strong 145 in just 3 months. Further more, my PRs have excelled over 100lbs in several areas. I really can’t even exaggerate just how much Heather can help you any area you want to improve. It’s by far the best gym I’ve ever attended, and I’m just so thrilled at how far I’ve come and how quickly the change came when I had someone who KNEW exactly what they were doing, Heather is the best!! You can’t go wrong!

Source: Google