★ 1

I went in to take a tour of the facility because I want to start lifting 2-3 times per week. I made the unfortunate mistake of having my husband tag along. I walk e up said I’d like a tour and the front desk guy says we have to fill out a form first. I introduce myself, the front desk introduced himself to both of us, then proceeds to fill out the form asking My husband his name, asking him if we are married, never looking at me. That’s when u said we are good and left. If they do that as part of the sales cycle, what kind of treatment as a woman will I get going forward??? I’m still reeling! So freaking rude and misogynistic. I will find a different gym!

Source: Google

★ 5

Great gym but more compact than the other retro fitness's around. Can get busy at peak times but great place to get a workout in the area

David Ho | DFW Realtor

Source: Google

★ 3

I've been coming here for over 5 years, never had any issues, and the staff's always friendly. But lately, they haven't had any napkins to clean the machines. It's been 4 days! I hope the manager reads this and keeps up with supplies, it's not sanitary. Put in some effort and make a Walmart run.

Source: Google

★ 2

Tv's out for weeks. Not well managed

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★ 1

Put a flyer on my car at another gym, at least I got some cardio walking to the trash can.

Source: Google

★ 3

I'm been working out at the location for 10 years, and that includes with a personal trainer, even back when that gym was Youfit. The reason why I cancelled my service for personal training, aside from trying to get caught up on my finances, is because I didn't like my last trainer Clarence Hall, and he was the only trainer at the location at the time. His training was good, but since trainers get paid commission for selling products, he was constantly trying to pressure me into buying products. After my very first session with him, he was explaining to me about the benefits of a protein powder that they had, which I appreciate, because it's good to know for future reference. But after he told me about the benefits of the product, he handed me the product and said 'ok, let's get your rung up for it.' He didn't even ask me if I wanted to buy it. When a salesperson explains to a client about a product, they're supposed to at least ask them if they're interested in buying it, giving them a chance to say yes or no. Clarence did not do that.

Also, after our second session, he tried to pressure me into buying a bottle of Gatorade. I told him that I had plenty of Gatorades at my apartment, and that I don't need to buy one. He told me that I should buy it and drink it immediately in case I get a bad cramp when I'm driving home. I have never gotten a cramp while driving the entire 10 years that I worked out with a personal trainer. I told a friend of mine that used to be my trainer a few years ago back when that place was Youfit, and he thought that was bull. No former trainer has ever told me how important it is to have Gatorade right after a session, and I'm sure they would have if it was true. I think Clarence was only trying to get commission. Pressuring clients to purchase products and not asking them if they're interested in buying the product is very unprofessional and trainers will lose clients like that. Clarence constantly tried to pressure me into buying products after every session, and I thought he was very cocky as well. He sent me a text asking him to pass the word around about a deal going on at Retro fitness for personal training sessions. I didn't bother doing that because I didn't want to help him gain more clients. I'm glad that he's no longer working for the company.

Source: Google

★ 2

A decent place to go work out but the janitorial service really need to be upgraded

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★ 1

Their cancelation policy is incorrect on their website. If you have any plans on moving or needing to change avoid.

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★ 1

It’s absolutely ridiculous that this gym can’t have employees show up and open the gym in the morning. I really hope you don’t plan your day around a morning workout, bc you’ll wake up before the crack of dawn, get to the gym, and be greeted with locked doors and no access to your gym THAT YOU’RE PAYING FOR. I really hope the manager of the Belt Line and Coit location takes responsibility and the leadership team at Retro Fitness finds a way to remedy this situation that happens over and over and over again.

Edit on 9/10/2025: IT HAPPENED AGAIN! If you join this gym, you'll be rolling the dice every morning on whether or not they'll actually be open during business hours. When you wake up before 5AM and head to the gym, you pray there will be lights on and someone will have unlocked the door. B/c once again, I showed up this morning at 5:15AM and the entire place was locked, dark, without a soul inside. It's maddening when you pay for a gym membership and the gym doors aren't open. Once again, I really hope the manager of the Belt Line and Coit location takes responsibility and the leadership team at Retro Fitness finds a way to remedy this situation that happens over and over and over again.

Source: Google

★ 5

Muy buen servicio y las mejores instalaciones

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★ 5

Great gym best in the area! Staff are very caring and excellent💯!

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★ 5

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★ 4

The staff is very nice & friendly, especially Brandon. There's equipment for any workout and it's very clean & organized

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★ 5

I’ve been coming to this gym now for about five years, under different names. It’s been totally redone, is nice and clean and never crowded when I’m here. I also signed up to do training with Caroline and honestly I am truly enjoying that. She really knows what she’s talking about and is helping me reach my goals.

Source: Google

★ 1

Another update:
We finally have a manger with an extensive background in running a fitness facility. She is professional, friendly and truly cares for and listens to the members!

UPDATE:Management REFUSES to figure out/work on a solution…They won’t mount the fans on the walls-which would be most effective-nor will they install electrical plugs in the walls of the studio OR provide extension cords or plugs.
None of this is the members’ or instructors’ issue(s) to address.

Do not understand the mentality behind NOT providing fans in Tues/Thurs class at Beltline facility …older demographic-ppl could easily overheat and if anything happens and could be a liability issue for facility. Apparently that does not motivate anyone in management to act proactively.Fans were requested WAY in advance of the hot weather…They finally arrived and due to the fact that there are no wall outlets in the studio the fans are in the storage closet not doing anyone any good. Especially since there are plenty of outlets INSIDE the storage closet BUT the cords on the fans are not long enough to place them IN the studio!
All that is needed is an electrical strip with and an extension cord or two but nobody seems willing or able to “own” this. It is not the instructors’ or class participants’ responsibility to address.

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★ 1

Roban a lo descarado en un mes pague 52 dolares y a los 17 días Page 37 lo de cada mes, que es eso un robo....

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★ 5

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★ 5

We've been working out with Caroline as our trainer and are SO happy. Thanks to her patience I finally know how to use equipment I've never used. She pushes us but is so kind. Definitely give Retro a try.

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★ 5

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★ 1

Apagan las luces faltando 15 min para la hora del cierre del gym

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★ 5

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★ 5

Excelente

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★ 4

overall very reliable gym, friendly staff, clean environment, great selection of pre workouts, can’t ask for much more

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★ 3

The gym is nice, small, and clean.. the only reason why I gave it a 3 is because by being my first time, I thought gym staff were supposed to give you a tour. I'm not sure if I was supposed to ask. But, every time, I joined a gym, I was always given a tour. I registered online. But other than that.. nice gym..I'll find my way around.

Source: Google

★ 5

Adelissa was awesome she got me signed up. And ready to go excellent customer service the go above and beyond

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★ 2

Over all the gym is nice. My one issue is the restrooms/showers are so dirty. I started my membership 2 weeks ago, and the same trash has been on the floor in the showers since then. I did let the receptionist know. I am hoping they will get it cleaned, I joined this particular gym to be able to work out early mornings, shower get ready and head straight to work. But the dirty showers/restrooms are to much.

Source: Google

★ 1

Never signed up for a membership or been in a retrofit gym gym but somehow have a membership that they won't cancel over the phone (dont live close to the gym). Scammers.

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★ 1

They told us you have 45 days to decide if you wanna be with us then you have to pay annual fee, but we canceled it before on day 32nd, still they r trying to charge us annual fee, so that 45 days is a lie, so now we are not going but we have to pay the annual fee,

Source: Google

★ 5

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★ 1

This is my second visit to this gym, and I'm disappointed with the service I received. I sought assistance for troubleshooting the retro app, but the staff at the counter were unhelpful and seemed completely unaware of how to assist me. What was particularly frustrating was their dismissive attitude, as they outright told me that if I had issues with the app, I should go somewhere else. This level of customer service is unacceptable!

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★ 5

Andre‘s customer service is absolutely amazing. I highly recommend this gym as you feel like you’re part of the family here.

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★ 5

Great staff , good environment. Always can go in here and get peace while getting my workout done. They have everything machine needed to maximize your gym life activities. Never overcrowded. Love this gym, my go too on lunch.

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★ 5

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★ 5

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★ 5

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★ 1

Muy buen ambiente y la atención, pero si quieres cambiar la membresía te quieren cobran 59$ y si quieres abandonarla te quieren cobrar 1 mes... es una fala de respeto al cliente

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★ 3

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★ 3

Not much better than average. Understaffed.
Don’t think I’ll be joining.

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★ 5

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★ 5

Excellent equipment and spacing. No hot water in showers unfortunately 2 of the 3 timers I used them last week.

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★ 5

Had everything you needed and not too crowded.

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★ 1

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★ 4

I started my membership here after about 6 months of irritation with the crowds at the Texas Family Fitness up the road (nice facility but way too crowded with high school kids!). Retro was in the process of taking over from the prior owners and renovating the space when I started my membership. They told me about all of the upgrades that they were going to do. I actually didn't care. It looked clean and it wasn't crowded and that is all I really care about. But, I have been pleasantly surprised at the slow, steady transformation of the place over the past several months. The staff is attentive and respectful and the facility appears to be consistently clean. The locker room (the men's) is still in need of updating. BUT, that appears to be slowly happening. The only negative is that the closing hours on the weekends - at this location - are too early.
**After many months my only criticism is the absence of paper towels in the bathroom. I know a hand dryer is cheaper in the long-run but blowing dirty air on my hands is kind of gross and if they aren't going to provide paper towels the staff needs to come in frequently and mop up the standing water on the bath counters. If you inadvertently lean on the counter while washing your hands you will walk away with a horizontal strip of water on your shorts. **

Source: Google

★ 1

I have been coming here for over a year and they are still having issues with opening on time. The manager needs to be accountable and be the one opening at this point, if they care to keep customers. Waited for an hour this morning before leaving from 5:00 am - 6:00 am, because that’s the only time I have in the day to go to the gym, like many of my other gym goers. I sat in my car this morning watching the regulars from the morning show up and slowly drive away after waiting for awhile. I guess it’s time to leave this gym and head back to Planet Fitness or Anytime Fitness.

Source: Google

★ 1

If I could give them less than one star I would. I went today and found all my belongings stolen. My shoes, slippers and drink bottle. The lock opened and when I asked the receptionist he said it was not their responsibility. Shame on you.

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★ 5

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★ 4

Si los viernes cerraran a las 11 pm sería genial.
Solo que si no estará abierto por fallas eléctricas sería bueno que enviaran un correo para evitar que uno vaya en vano.

Source: Google

★ 5

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★ 1

Update: 11/03/2024 - Final update and rating. After ongoing opening issues (the current issue is that one of the weekday openers rolls in between 5:05am-5:15am on a regular basis while all the early morning exercisers are waiting for him to unlock and get the place open. Then last week we had a day when no one showed period. Based on that and repeated outreach to resolve no reply...thus I've cancelled my membership and joined another local club. Fair warning if you are an early weekday exercise person - skip this specific club (I can't comment on the other locations - they may all be fine on their opening time.)
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Update on 09/06/2024 - This location struggles with opening on time during the week (5am is the posted time.) It's become progressively worse the past few months. Opening staff often arrive at 5am or slightly after 5am, and then have to spend a few minutes unlocking, turning lights on, get computers on line, etc. which ends up being more like a 5:10 or later opening time which is problematic for anyone showing up expecting this club to be open at 5am (and has a tight morning schedule.)

In addition to this issue which is pretty constant, there's been a total of three times over the past few months where no one showed up to open period. Or at least by the time I gave up and drove back home. Today it happened again, so I'm updating my review in the hope that this can be resolved or ownership will contact me so I can cancel my membership EASILY and move to another club and then I'll remove these bad reviews.

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UPDATE. New owners and apt name considering we have a retro issue. for the second time this week (April 12 and 14) the club is dark at the 5am opening time. No show employee? Other club updates are happening and good. - new equipment and other upgrades but alas If you can’t get in after you drag yourself out of bed on a Friday at 450am to work out it is all for naught.
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Chronic issues with staff not showing up during the week for their 5am opening. Is there anything worse than getting out of bed a 445 to work out and arrive to a locked up health club? I Can understand it happening a few times but it’s ongoing issue and the past two weeks has happened four times. Have reached out to the club and have gotten no response. If you are an early morning work out person I’d look at another club. Other than this issue not a bad club. Pretty basic amenities. Staffing seems to be an issue although there are a few team members who are really good. I truly do hate to post a 1 star review but perhaps management will address the issue and I will update.
UPDATE: This seems to be an ongoing battle to hire staff that can show up on time to open. The past month or more there’s been chronic lateness for the opener 5 to 10 minutes after posted opening time and a few no shows (or at least not before I gave up after waiting 15 minutes.) management needs to figure out their scheduling. I’m to the point of cancelling and gong to another club. And if you are looking for one and an early riser on a tight am schedule I’d suggest you rethink this club.
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UPDATE: The club appears to have resolved the opening issues. Staff are attentive and pleasant. Club has had some recent cosmetic (painting, etc.) work done too. As long as the opening issue remains the same, I'm a happy and content member.

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★ 5

Yall the best

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★ 1

Update 10/22. Bathroom is still not fixed. 1 toilet for an entire gym. Instead of apologizing just spend the money and get the bathroom fixed.

What the hell is going on with your 7989 Beltline road Dallas TX 75248 club?! The place is filthy all the time. Has had only 1 working toilet for the last 4+ weeks and now has no working bathroom at all?! Is it legal to run a gym without a bathroom?

Source: Google

★ 1

Don’t bother going here. Rude manager name Bridget. When a customer comes up to service desk, end your conversation with your coworker …get off your phone and treat the customer. Basic customer service skills a manager should know.

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★ 2

Walked in this past Tuesday and asked for a day pass to check out this gym since I just moved to the area. I was told it was $10 for a day pass. I get home and go online to find out there’s a free pass. Not sure why the staff wouldn’t tell me this. Gym way smaller than I imagined. Anyways, I never got to workout and I’ll explore other gyms with better customer service

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★ 5

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★ 3

Esta muy bien solo que en ocasiones llegan tarde a abrir abren alas 5:00 y ya es media hora tarde.

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★ 1

The gym is fine, the reason I am giving one star is because the employees are not very responsible. It’s supposed to open at 5am but several times people have to be waiting long after 5am for the gym to open. Very disrespectful for the ones who just have enough time to workout in the morning.

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★ 1

The gym is fine, but be aware of **the conditions in the contract before signing it**. They don’t mention that you will be charged a $53 annual fee 45 days after starting your membership. Additionally, they don’t inform you that if you sign up during the “$0 enrollment promotion,” your membership will automatically renew, and you need to send a cancellation email at least 7 days before your next billing date. These terms should be clearly explained by the staff from the start.

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★ 4

It’s ok. I just started working out here and I like that it’s not that crowded at the time I go. I haven’t had a chance to enjoy all the amenities the gym offers but I’m hoping to do just that.

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★ 5

Great location. Open late. Shout out to Justin. I could not log into the app. He saw I was frustrated and helped me figure it out. This is the epitome of customer service. THANK YOU.

Source: Google

★ 3

I joined this gym because of the retro music but somehow they mostly play rap! What?!? Also sometimes in a Saturday they open late. I do like the fact that it’s close to home and it’s not super crowded but I sure do hope they go back to playing more of that retro music!

Source: Google

★ 1

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★ 1

Do not go to these people as I try to cancel my membership and couldn’t because they were not working when there was Covid. Now they decide to say that I owe them money. I was paying them during Covid because they said they needed staff but staff cannot cancel my membership. This place is such a rip off. They are struggling for money. I would definitely choose another gym, such as planet fitness. Plus working out in a positive environment is very important to your growth and this does not display a positive environment. Definitely go to another gym where you can be in the company of good people. These people are hurting, thus changed their name to retrofit. By the way these people found a way to get rid of my first review. Then found a way to put this on my credit report. As I knew people who used to work out there and went to planet fitness. Erase this review, we all going to share our experience. For real

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★ 5

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★ 5

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★ 2

This place is pretty good, the only reason I give it 2 stars is because some staff members (not all) seem to prefer blasting the music at full volume. Really unpleasant. We all have our own music playing on our headphones.

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★ 2

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★ 5

Muy limpio buen servicio agradable personal y servicio

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★ 1

My name is Valarie and for anyone who's interested in joining this gym, you should think twice. I was a member for years at YouFit/Retro Fitness in Richardson and when I ended my membership, they continued withdrawing funds from my account for 3 additional months after it was cancelled. I even went in to the facility to cancel my membership, paid for next fees, had the manager to sign my cancellation notice that I prepared and they continued to take funds from my account. When I discovered this, I immediately went in to speak with the Manager - Larry & Mr. Jim and each time I got the run-around and they would tell me, I'll send an email to the Corporate Office, let me call the Corporate Office to get this resolved. Years have past and I continued to stop by the Richardson location to see what's the status of my refund and to no avail, they have not given me my money back. I'm sure I'm not the only one this has happen to, but for those of your who are considering joining, you might want to think twice. They want you to Auto-Pay for monthly fees but no matter how many times I've stop by, I have yet to receive my refund. They have no problem taking your money, but have a huge problem giving you, your money back.

Valarie,

Source: Google

★ 1

Uh..Nope!

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★ 5

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★ 5

Good gym, not packed at all and very clean equipment. I have a membership here and LA fitness and prefer here for a workout. Got all the machines and free weights needed. If they had a sauna this place would be perfect

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★ 2

Ire este mes a cancelar mi mensualidad y i me dicen que no se puede, hablare con mi abogado

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★ 2

I think I joined in June when they 1st took over and it wasn't crowded, but by August they ramped up membership so much its crazy crowded and they don't keep late night hours where you can at least get a decent session in. Its clean though. The staff stare at me odd when I walk in, and they have people who make me feel uncomfortable. So I told them I don't want to be here anymore and left. 2 months later their Billing people are hounding me about catching up my account. I haven't been here since August and they're trying to bill be through November. Most uncomfortable place I've ever tried training. I try to keep my head down but this is so sad.

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★ 1

Pésimo me cobraron dos veces la mensualidad y fui y me dijeron que me devolverían el dinero, ha pasado más de una semana y nunca me regresaron mi dinero

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★ 5

Good place and not crowded, visited from 4-6ish pm

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★ 5

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★ 5

Great gym especially for price and no contract. For $20 you get unlimited use of gym and all classes.

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★ 4

So far the best gym I've been to in years

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★ 5

I joined Youfit (now Retro fitness) during the COVID times when my regular gym was irregular and “heavy on quarantine” and being close to home. Years later, I never left. When it became Retro Fitness, they changed out all the old equipment with brand new ones and more. During evenings and weekends it can get busy but if you can manage to go during regular morning hours it’s not that crowded. The staff is good and the manager (Ataleo) is very attentive, very helpful and a pleasant character, He goes around making sure everything is kept clean and is often seen walking around picking up stuff off the floor and re-racking weights etc. Overall a good gym ..

Source: Google

★ 5

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★ 5

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★ 2

Sorry ,but staff from You Fit was nicer and b better always said good morning with a big enthusiastic and when you were living the same.

,, Today the wores they sleeping behind the counter for a free pass they use to give it to yo now the need to call a manager and ask I'm sorry it's not the same I personally don't like it.

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★ 5

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★ 5

Hello, how are you All doing? Great I do hope and pray. I just wanted Everyone to keep healthy. This Place is very busy and valuable to Our Health. Have a Magnificent week. Much Love to you All.

Source: Google

★ 5

I had the pleasure of working with Dylan, a fitness trainer at Retro Fitness, who conducted my fitness assessment on the last Friday of May. I must say that my experience with Dylan was exceptional and highly rewarding.

From the moment I met Dylan, his positive energy and enthusiasm were contagious. He immediately made me feel comfortable and motivated to push myself further. Dylan's knowledge and expertise in fitness training were evident throughout the assessment. He took the time to understand my goals, limitations, and preferences, ensuring that the assessment was tailored to my specific needs.

Dylan's professionalism and attention to detail were remarkable. He carefully explained each exercise, demonstrating proper form and technique, and providing valuable feedback along the way. His guidance was instrumental in helping me understand the importance of proper posture, breathing, and alignment, maximizing the effectiveness of my workouts.

What impressed me the most about Dylan was his genuine dedication to my progress. He encouraged me to challenge myself while always prioritizing safety and preventing any injuries.

Beyond his expertise as a fitness trainer, Dylan's friendly and approachable nature created a comfortable and enjoyable environment. He was always available to answer my questions, offer guidance, and provide additional tips for maintaining a healthy lifestyle outside of the gym.

Thanks to Dylan's guidance and support, I left the fitness assessment feeling inspired and motivated to continue my fitness journey. His passion for fitness and his commitment to helping others achieve their goals is truly commendable. I am grateful to have had the opportunity to work with such a dedicated professional like Dylan.

I will definitely recommend Dylan to anyone seeking a knowledgeable, personable, and results-driven fitness trainer. His expertise, positivity, and personalized approach make him an invaluable asset to Retro Fitness.

Source: Google

★ 4

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★ 5

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★ 4

Me gustaría que el personal haga las malteadas con mejor calidad ahí alguien que las hace super bien es un hombre me parece es el manager pero las chicas de recepción no saben hacer malteada la mayoría del tiempo las dan sin saber sin triturar el hielo bien y saben feo.

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★ 4

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★ 2

I like the gym but I really wish they cleaned better I go to another location because it so gross here

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★ 5

For a short time, we were missing some of the exercise equipment. But management listened to the members, and all of the equipment we were missing has been restored! Very happy with Retro! THANK YOU!

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★ 5

Great gym, employees are very welcoming! Definitely recommend!

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★ 5

The new equipment is awesome!!!! Most definitely love the gym! Staff has always been nice!!!

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★ 4

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★ 5

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★ 5

With retro fitness taking over this gym I am really excited for all the new equipment and renovations! I recommend waiting until like April to start coming here because they are renovating at the moment and parts of the gym are closed off. Also the equipment from the previous gym that was here is not the best. On the bright side there will be a smoothie bar coming which I’m looking forward to!

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★ 4

Good place

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★ 5

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★ 1

Canceled my membership in mid-January and still getting charged the monthly membership fee.

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★ 5

Shout out to Sergio! Great staff overall. Good amount of free weights and machines!

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★ 3

Aceptable

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★ 1

The heater at one of the group classrooms has not functioned since January and no sign of trying to fix yet for almost two month. Go figure the feeling when doing yoga on floor. The manager is rude and membership fee just go up, wondering how many people will be staying.

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★ 4

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★ 5

Excelente todo

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★ 5

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★ 1

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★ 1

Wish they supported Gympass like Youfit did.

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★ 5

Buen lugar

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★ 5

not much to say everyones nice and the work outs go well

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★ 5

I was tired of not seeing the gains I wanted, along with the weight loss I wanted to achieve. In early December, I took a leap of faith and started looking for a personal trainer at the gym. I was set up with Sam to assist me in my questions. Not only did he answer all my questions, he obtained my goals/what I was looking to accomplish. Needless to say, I signed up and started working out with Sam. I quickly realized he had a passion not only for wanting to help me with my fitness goals, but also for providing me the tools necessary to utilize the gym equipment safely. Jumping forward to five weeks later and I’m excited to say that with Sam’s direction, I’ve made great strides. Lost inches in my waist, and gained muscle mass inches in my upper/lower body. He has consistently observed my progress over each session and continually adjusted the workouts. I always try to guess what he’ll have me do but I never get it right, but it’s always fun. In addition, everything I learned from Sam about correct form has given me confidence that will ensure continued progress. Sam really does whatever he can to help his clients realize their goals, and ACHIEVE them. His workouts are challenging, rewarding and done in a fun atmosphere. All the while he is there with words of encouragement to help you push yourself every session. Here is some advice I could offer to anyone who is looking for a personal trainer: You can not go wrong with Sam! He has an incredible foundation and plethora of knowledge, understands your goals along with any limitations, and really wants his clients to succeed! I'm just one of many success stories that Sam has helped with!” I can say without any hesitation that signing up for Sam’s services for personal training was one of the best decisions I’ve ever made.

Source: Google

★ 5

I have had the absolute BEST experience with my this gym and ESPECIALLY my trainer. He motivates me to always stay on top of it and when we work out I have TONS of fun and the pump is always good 👌

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★ 5

Very clean gym! Love workout out here would recommend and the people there are very nice

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★ 5

Loved the fact it has free weights! I was told by Bridget in management that the franchise was rebranding to Retro Fitness and how it's going to be dope!

Bridget was also great help with getting me accommodated to the layout since I was stopping by to check it out for the day🙌🏾

Source: Google

★ 5

Clean gym with good equipment and nice staff👍🏽💪🏽🏋️‍♀️

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★ 5

Nice gym for workouts and good customer service👍🏽

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★ 5

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★ 5

Love this gym! I recently found myself in the market for a new gym after having the worst experience possible at Texas Family Fitness. A friend of mine recommended this location, so I decided to check it out. The facility itself has everything you need, but more importantly, the staff and management is great! The primary reason for me leaving my previous gym was due to management, bc of their unwillingness to see a customer as anything other than a dollar sign as well as their absolute willingness to screw you over as long as they benefitted. Since coming here, I have had none of those problems. Bridget was so helpful during the membership process and I'm so glad I made the switch!

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★ 5

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★ 1

impossible to cancel membership and they keep charging your card.
we kinda forever or wtv black panther said

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★ 1

This gym makes it impossible to cancel your membership. They put you through loops and say you have past due balances whenever your account is set on auto draft. I have been on hold and directed to multiple people just to delay canceling.

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★ 5

Great Gym to be At!

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★ 5

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★ 5

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★ 5

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★ 5

Great staff

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym, great people !

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★ 1

They make the cancellation process extremely hard, even after your contract ends. You are also set up for automatic renewal after the contract ends, and the only way to cancel would be to come in-person with your document, or to mail them a physical letter. I did not notice my account being charged for all the months after my 1 year contract ended.

Source: Google

★ 5

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★ 5

The gym is amazing! amazing facility, top equipment & great environment .super clean and comfortable for everyone!

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★ 5

Very amazing group of people. They know how to work with you and are very outgoing!

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★ 1

Está bien, el problema está que cuando quieres cancelar te dicen que el sistema no sirve, que el manager no está, que vuelvas más tarde, que ellos te llaman después, y así te van a traer por meses. Oh pero para abrir la membresía de volada te atienden. Estoy furioso porque siempre que voy me dicen que no se puede cancelar en ese momento por alguna razón. Y nomás se ríen cuando les digo que ya he ido muchas veces😠

No puede ser, hace tres meses que escribí la parte de arriba de esta Review y casualmente a la siguiente semana por fin me cancelaron mi membresía. pero al mes siguiente me cobraron el cargo anual Y cuando les pregunté por qué? me dijeron que se habían equivocado pero que me iban a reembolsar mi dinero, pero ya pasaron 2 meses y no me an rembolsado nada. Qué tengo que hacer para que me reembolsen mi dinero?

Source: Google

★ 1

I generally enjoy this gym. Pretty good equipment to get a good workout in. The employees are nice too. But I cannot stand going into the bathroom and seeing a dirty toilet. I have been patient and waited for conditions to get better, but the have not. The toilets are so neglected that they are now yellow and get more and more yellow every time I come here. The showers are also disgusting. Please, please, please be better about maintaining the restrooms and showers. I understand maybe your people don’t get paid enough to maintain the restrooms, but at least invest in a janitor, weekly clean up company, or a half hour restroom check. I am willing to update my review if conditions improve.

Source: Google

★ 5

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★ 5

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★ 5

It’s a good gym

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★ 5

This is the best gym ever!!! Fr not even joking

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★ 5

Nice

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★ 5

Se los recomiendo AL 💯

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★ 5

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★ 5

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★ 4

Close to home & I can always be comfortable my new spot !

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★ 4

Ataleo was very helpful I like the gym atmosphere staff very helpful will be back

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★ 5

Favorite gym ever !

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★ 5

Was looking for a new gym home and came here and It was a very welcoming environment. Tyler was very nice and made me feel very comfortable when I came in today. Will be coming back soon.

Source: Google

★ 5

I workout at this youfit daily and it’s a clean facility with great customer service. I love the staff here, they always greet you at the door and makes everyone feel at home. I love this gym and the workers here. I would definitely recommend others to attend this fitness gym if you live in the area.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best service ever Jerad !!! I truly recommend this Gym.

Source: Google

★ 4

Clean facilities and friendly staff. Brian is attentive and great at keeping things organized.

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★ 5

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★ 5

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★ 5

Great atmosphere and the staff is very caring as you're working out trying to reach a goal in getting healthy.

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★ 5

Best gym in the area.

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★ 5

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★ 5

Super

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★ 5

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★ 5

It is a clean facility with cleaning stations spaced well throughout the center. Tyler was amazing at explaining the enrollment process and answering my questions.

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★ 5

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★ 5

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★ 5

Nice location

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★ 1

I had cancel this member over 2 years ago and you still Taking your payments from my account

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★ 5

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★ 5

I LOVE my Youfit Gym: 7989 Belt Line Rd #200, Dallas, TX 75248

Friendly capable involved staff. Lots of equipment. Personal trainers. Great hours. Fantastic management.

Source: Google

★ 5

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★ 5

Great service with great employees who’s always respectful and there for their guests!

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★ 5

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★ 5

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★ 5

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★ 5

Really cool gym and the nicest people! My friends and I only come here now because we’ve had the best experience and always feel so welcome!
Ceejhay is very kind, always makes us laugh upon arrival.

Source: Google

★ 5

Great gym ! Beautiful staff! Managers are doing great!!!!

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★ 5

Crear gym! Bridget has been very helpful

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★ 5

I love this place!! It was my first day and OMGSH the people I loved the employees they were so sweet and helpful especially Tyler and Jared man they deserve a raise for real!!

Source: Google

★ 5

It is a very nice establishment, with professional and very friendly staff. Thank you Bridget for your kindness.

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★ 5

I absolutely love the experience here!! Special thanks to Jared. He absolutely went above and beyond in making sure that I have the best service. He really cares!!! I highly highly recommend this places.

Source: Google

★ 5

I love this gym ... it is spacious and clean ... staff is friendly ... definitely a good place to do your workout in Addison area ... and not much crowded

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★ 5

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★ 5

Maravilloso .

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★ 5

Great price and has just about everything you’d need. The space is larger than you’d expect with lots of free weight options. Jerad was extremely helpful in signing me and my fiancée up for memberships. Great place for all experience levels.

Source: Google

★ 5

Best gym in the area, equipment is new, staff is amazing, and it’s a very nice location.

Source: Google

★ 5

Been coming here for almost 2 years and have had a great experience! Friendly staff, useful machines, and awesome cleanliness😊

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★ 5

The best location!! Amazing staff and clean atmosphere :)

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★ 1

Do not go to this location. They lied about PT package multiple times! Awful! No quick tour or fully explained membership. The staff lied so much . This is only for this location. It left a bad taste in my mouth. Do not recommend at all! The staff is ridiculous!

Source: Google

★ 1

Very bad experience. The manager does not treat people right.

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★ 4

Enjoying the gym very Well.

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★ 5

Good gym

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★ 5

Great gym and great staff really clean

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★ 5

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★ 5

Great training and lots of knowledge know matter what your needs are

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★ 5

Great little Gym!

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★ 5

amazing place honesty, if i had to be picky, i would only say i wished there was a dual cable machine

Source: Google

★ 5

Source: Google