★ 5

When is day and Met Miss Smitha is a Hindu girl's name of Sanskrit origin meaning "one with a divine smile" or simply "a smile" who funny enough smiled at me the first time I met her also Daniela and others were very polite to me and kind Miss Smitha the health and wellness manager and she changed the whole place around new equipment all around I couldn’t help myself. I wanna hit the 50s thank you guys and God bless you.

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★ 5

Old YMCA with a lot of heart. Exercise equipment is well cared for. Staff are friendly and attentive.

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★ 5

Great staff / community / resource

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★ 5

Geared for the old people and the weak.

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★ 1

The management at this facility is tone deaf to the disabled. They insist on teaching their private swimming lessons in the only swimming lane with stairs. I can plan around their regularly scheduled lessons, but I can't utilize a facility where I am randomly kicked out of the pool. When I spoke to the aquatic director about the issue she was unable to comprehend my limitations.
I will not be going back to this facility.

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★ 5

This YMCA is fantastic. I’ve been going there to swim laps in the morning and the pool is clean and temperature is great. The whole pool area is peaceful amd calming. The lifeguards are conscientious, and I feel safe.

The front office staff is also very kind and welcoming. Mirabel went out of her way to help show me around when I was looking for a group exercise room and a place to stretch.

The upstairs track and area for cycling and stretching is clean and worked well for me to stretch and warm up, especially while the downstairs weight and cardio room is being renovated. Can’t wait to enjoy that area soon!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I like the gym

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★ 5

Clean and accommodating

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★ 5

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★ 3

Requested for cancellation and was told by the front desk in person that the membership is gonna end but still got charged for the new month.
Update - - issue got resolved.

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★ 5

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★ 1

They have the most absurd rules in the pool. Even if your kids pass their swim test, you still have to be physically in the water with your kids at all times otherwise they can’t swim. Like you can’t even sit on the side of the pool and watch them. Also the lifeguards tell the kids they can’t hold their breath under water??? What are they supposed to do, breathe under water?? I understand rules for safety purposes like no running, etc, but it’s to the point where my kids don’t want to swim at the ymca pool because of the insane rules. And if your kids don’t pass the test, they have to wear a lifejacket even if you’re holding them the entire time. It’s wild. Also the parking sucks

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★ 1

All young bucks working here. No manners or patience. Wish all YMCA were open more hours. In order to compete with other gyms will need lot of changes. Oak Hill needs more strength training equipment and more parking. City of Austin needs to buy nearby businesses and couple of homes to expand the location and create more parking. One on rundberg is nice as well. One in Buda is the best with lot of strength training equipment and cardio.

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★ 4

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★ 5

Love this place so much! I wish it opened earlier on the weekends but other than that this place is amazing! The employees are great also!

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★ 5

Great pool and facility in general. Some of the (mostly cardio) equipment is dated but hopefully that gets updated in time.

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★ 5

Love child watch!! Thanks for having crafts, outdoor time, books, and games. I’m also appreciative that the staff limits screen time and finds other more creative ways to engage the kids while I get my workout. This kind of child watch sets YMCA apart from the competition.

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★ 5

I love the yoga classes! Especially the Yin and Restorative Yoga classes! Love Nia and the quiet mini gym upstairs.

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★ 2

The parking is limited. Saturday mornings are the worst. Today there were volleyball games, swimming lessons, and a large public event. Street parking is by residential permit only. We watched about 10 cars get ticketed. I don't think it's responsible for a place to host large events without warning people about the lack of parking or doing anything to mitigate it. This is an argument for more public transportation.

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★ 5

I like the weight room (free and the machines), the spin room, and the outdoor pool. All are clean, well equipped, and although the weight machine area can be a bit full right after work, I never have to wait for a machine because at least one of the things I have left to do will always be available. Off hours and on weekends the crowd level is very comfortable (ie not very crowded). The locker rooms are also very adequate and well maintained, and the staff is friendly.

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★ 5

The YMCA is a true example of community in positive DEI action.
I always feel welcomed, and appreciated. I never get tired of a sense of belonging.
🙃

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★ 5

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★ 5

Facility and equipment are always clean. All areas are kept in good repair.

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★ 2

I joined for the outdoor lap pool, but it is poorly maintained (often gives me a rash), overheated for exercise (87 degrees), and often closed with no notice. Serious disappointment. The small indoor pool is not set up for laps, is likewise poorly maintained (always gives me a rash), and the air and water are so hot it feels like swimming in boiling water in a humid tropical jungle.

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★ 5

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★ 5

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★ 5

Es excelente la atención de quienes laboran en la recepción y los profesores son muy buenos profesionales y tienen la paciencia con cada uno de sus pupilos… estoy gratamente complacido con ustedes gracias 😔☘️🌷

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★ 5

Very nice facility. Don't let the oak Hill construction deter you for the time being.

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★ 5

I enjoy a variety of activities from Body Pump to yoga. It's a wonderful place, with kind members and enthusiastic staff. It is the kind of environment that welcomes everyone, so I feel at home here.

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★ 2

I was expecting a lot more from this YMCA given the reviews. I'm a new member of the Y and while my closest locations are Camp Moody and Townlake, I thought I would explore other nearby options that may be less crowded. Not only was this location *as* crowded, it was also in a lot worse shape in terms of equipment, layout, facilities, and the pool. I had heard this was one of the more mellow Y's but on a random Wednesday at 2pm it was overrun with kids and all the pool lanes were filled.

The locker room was also so small and awkwardly configured people were squeezing past each other to change. This location needs a pretty significant reworking of its layout and upgrade of its equipment and interior. Namely - to get from the lap pool to the locker rooms you have to walk through the entire gym, past the dining area, and then go through the bathroom to get to the lockers. It's also a little tricky to get to the YMCA parking lot too due to construction on 290 (I can't fault the YMCA for that).

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★ 5

A wonderful place with programs for every fitness level!

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★ 5

I love this YMCA! It is so convenient to get to and everyone is so kind. Every person greets you with a smile and it truly feels like home when you are there. I used to have a lot of gym anxiety and now I so enjoy coming to this YMCA location.

I have tried several classes and cycling is my favorite (Please add more cycling classes per week!!) There are still more classes I want to try as well as try the lap pool. I also so enjoy the sauna especially during the winter months. Feels so nice to go in there after an intense cardio or weight lifting session.

Speaking of weight lifting- this is what I predominately do at the YMCA and y’all have one of the best weight rooms I have been to. So many machines and weight levels to choose from!

I love you YMCSLAY!!

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★ 5

Awesome!!!

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★ 5

Love the SW YMCA! Great staff. The outdoor, heated pool us wonderful!

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★ 5

First childwatch- everyone there is amazing! Kids love going and I feel good dropping them off knowing they’re having fun. Literally tell every mum I know how awesome it is to have that 1-2 hrs anytime you need to workout.
The den- great vibes.
Gymnastics- so well done!
All the events- we just looove the Y!

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★ 5

En lo particular yo soy nadador y .e encanta el respeto que hay entre la gente para usar las albercas siempre hay personas al de seguridad por si hay un incidente

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★ 5

Friendly staff, available equipment and services are all excellent.

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★ 5

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★ 5

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★ 5

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★ 5

Such a good value! We love swimming at the YMCA. 2 /40 min lessons a week helps the kids make progress. My older son is on the swim team and it's helping him keep his skills up throughout the year. He gets a good workout and has fun.

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★ 5

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★ 5

I have been a YMCA Southwest member for years now and have always had great experiences. Equipment and fitness classes are great! Love and enjoy going there , If I have any complaints it would probably be the parking during some busy times but overall it’s a great and friendly place to go :)

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★ 5

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★ 4

I was enjoying the YMCA until recently we started experiencing WiFi problems. It is a game changer for bad now. If WiFi won’t resolve I will have to cancel my subscription :(

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★ 1

This gym only has one basketball court and its only available during work hours. after 6pm theres some program or activity. on the weekends, all day it isnt available because of programs. love paying $70+ to not use the gym

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★ 5

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★ 4

I love the place YMCA center as my favorite place in Colorado in the past. Now I live in Arizona without it for 11 years. So I'm planning moving in Austin next year. With my daughter.

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★ 5

I feel so blessed and happy of have found this YMCA, the staff is very friendly specially one lady that is always willing to help you. I feel this is like my second home. It has being great for all my family. And the installations are TOP. And my daughter loved the kid play room. 10/10!

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★ 5

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★ 5

Lacey, Evelyn, and Eileen were all fantastic aquatic instructors!! I would recommend their classes to anyone!

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★ 5

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★ 5

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★ 5

Pool is very clean. Lifeguards attentive and polite. When lanes are filled, all swimmers very accommodating to share their lane. No complaints.

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★ 5

Good place to workout and get my walking in. My partner and I really like this Y.

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★ 5

I love your swim lessons: my husband has been able to take swim lessons for the first time at age 46 and he's loving feeling comfortable in the water! I also love how welcoming your facilities are and that we have a lot of great memories together for our little family at the YMCA!

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★ 5

I absolutely adore the staff at this location! They should be awarded for the most genuine caring from the front desk, to child watch! When you meet the director Smitha, it will all make sense!! Haley and the rest of the upper management are so welcoming!! Proud to be a part of this Y FAMILY!

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★ 1

It's appalling that one pays $105 for a family membership only to have restrooms that aren't cleaned regularly, equipment wipes that aren't stocked and broken weight machines that aren't replaced. The second sink from the left in the men's restroom had a soapy residue for weeks (weeks!) before being cleaned.

And don't get me started on the stupid teenagers who mooch on their parents' accounts over summer and sit on a machine looking at their TikTok or Intsagram making other patrons wait. Obviously the Y isn't going to do anything because they don't want to turn off the membership spigot. This place does not have enough machines to tolerate such kind of boorish behavior.

Stay away from this garbage.

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★ 5

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★ 5

Mi experiencia es muy buena excelente hago mis ejercicios con la profesora Rebeca estoy emocionada y complacida con mis clases.
Todos son muy amables muy limpia la instalación.
Las piscinas muy buenas la que está afuera espectacular. Estoy muy complacida mi vida ha cambiado.

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★ 5

I love our Y. The people are friendly. It’s very clean. The pools are awesome - one inside & one outside plus a lap pool. The playground is also really nice.

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★ 5

Best bang for your buck. Everyone here is really nice, the facilities are clean and they offer a variety of classes.

I’ve enjoyed my time here every time I have come.

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★ 5

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★ 4

I’ve been a member since 2014 and have enjoyed the experience. I’ve found it has an inclusive culture, a great outdoor pool that is well maintained, and a substantial amount of quality equipment.

The upstairs area - elevator or stair access - has a good area for floor exercises on your own, and for getting in walking in bad or really hot weather.

Staff is pleasant and easy to work with if you have administration or membership needs. Pricing can be sliding for families or individuals - pretty much based on income levels.

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★ 5

Affordable, approachable way to keep your family entertained and in shape.

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★ 5

My boys and I love this Ymca. I have been going to the YMCA since I moved to Austin many years ago when my children were very young. I homeschooled my children for many years and the YMCA was a little refuge for me to get a quick workout while my kids enjoyed their very friendly childcare. I currently teach my sons about the benefits of weight training and my oldest even works here as a lifeguard now. The YMCA is truly a part of my family and I couldn’t imagine life without it.

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★ 5

Outstanding YMCA. Well-maintained equipment and friendly helpful staff

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★ 5

Absolutely love it here. Sooooo much going on not just for me, but for my 3 year old as well.

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★ 5

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★ 5

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★ 5

The parents that volunteer to coach our children are awesome! Thank you !

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★ 5

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★ 5

Everyone was so kind. Place was clean, all the machines worked, helpful staff, bring your own music/videos, not too crowded, fantastic vibe.

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★ 5

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★ 5

Love my local YMCA! Kind, friendly staff with a variety of exercise classes and exercise equipment. The outdoor area and swimming pool are also beautiful!

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★ 5

The team is just so amazing. Barbara, Haley, Jay, Gary, Juliana, Sofia. Everyone is just magnificent. Best YMCA in Austin

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★ 5

Not very crowded in the evening when I like to work out. This facility, very smartly, has not replaced its cardio equipment with that TechnoGym JUNK! TechnoGym equipment is the least user friendly stuff I have ever encountered. It is also not designed for or accomodating for very tall people (6’6” and over). Worst decision ever by Y management to replace everything with TechnoGym stuff.

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★ 5

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★ 5

Great place to exercise for free — Silver Sneakers. I guess they have some budget problems because maintenance issues are ever present. Even so, I would recommend.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

So glad I joined. It’s has exceeded my expectations and I’m impressed with the cleanliness. The place seems to be managed very well. Love it!

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★ 5

I love that the Y is for everyone – people of every race, age, income, size, ability, EVERYONE. My daughter has Down syndrome and I love that there is an employee at the Y who also has Down syndrome. The yoga classes are great. The pool is fun for little kids. Personal Trainer Gary really helped me build my strength without injury; after 8 sessions with him, I am stronger and I no longer have knee pain! My son loved playing youth basketball at the Y and now he is loving playing youth soccer through the Y. My whole family loves the Y!!!

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★ 5

This Y is a little further compared to my home Y in Springs Y but I like coming here every now and then. Thursday and Sundays are when I typically come and I try to stay for at least 1 or 2 classes to make my drive worthwhile.

I like that they have a walking lap at the top floor as that allows me to get some walking in before my classes. Love their zumba and body combat classes. I also love that they have group fitness on Sundays.

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★ 5

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★ 5

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★ 5

A fantastic facility, and very friendly and helpful staff!

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★ 4

This is a great YMCA location. It has a large weight training area, lots of cardio machines, and a large indoor pool for lap swimming.

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★ 5

Everyone is super nice and makes you feel right at home even on the first visit! My favorite zumba instructor, Natasha Byrne, makes everyone feel welcomed and cares so much about all of her students! She works hard to explain the moves before the song starts to help us feel more confident and she makes it a lot of fun!
It's a great place to workout! Thank you!

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★ 5

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★ 5

I use the mini camps for my 5 and 7 year Olds. They live the themes and I love the programming for all ages

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★ 5

Nice family gym.

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★ 5

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★ 4

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★ 5

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★ 5

Nice gym. Has a basketball court, pool, sauna, etc. Great price. Hard to find a better gym for the price.

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★ 5

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★ 5

It felt right to swim again with my bestie

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★ 5

Love the Y! There is something for everyone, no matter your age or your fitness level.

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★ 5

I go to Southwest YMCA by myself to stay in shape and to enjoy the company of all the friends that I have made there

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★ 2

They don’t care about anyone’s opinion, and the remove equipment and services to favor their targeted families, that’s what i think.
i even wrote a letter for the director and asked for a reply, left at front desk. i watched the front desk guy open and read it in front of me! and then said nothing to me, threw in a pile. maybe the downtown Y is ok? but this makes me NOT want to work out.

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★ 5

A great facility and organization. We loved our time at Austin YMCA. But we have moved out of town, so unfortunately, we can't continue our membership. But I highly recommend the Austin Y for anyone living in the area. The staff members are always friendly and helpful.

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★ 5

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★ 5

The Southwest Family YMCA... terrific place to workout in Austin. Be sure to consider it in your fitness club search.

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★ 5

I had Anna Johnson as a personal trainer for a month while i was staying in Austin for the holidays and she is so amazing! I was hit by a car a few years ago, and now i get so nervous with personal trainers, I'm 220 at 27 years old and never gotten over 180 before the accident. But with Anna she made me feel confident that i can loose my weight and that it's ok that I'm at this weight, I felt no judgement from her, i would even go as far to say she made me feel comfortable in my skin, It was an amazing environment working with her! she made a plan that doesn't affect the old injuries, and that was something i was having a hard time with! She also sent me multiple emails full of customized information just for me. I really appreciated her more then she could imagine! Thank you Anna!

If you are looking for a personal trainer, who will go above and beyond, customize your workout for you, and having a non judgement zone! Someone who can understand injuries and work with you to get you to your goals Anna is the woman for you!

I really enjoyed working with her and all the great knowledge she gave me!

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★ 5

The weight room is complete with a full set of various machines and free weights. There are 2 squat racks and a smith machine as well. The basketball gym and pools are great for post-workout/pre-workout cardio. Highly recommend.

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★ 5

Everyone is so friendly! It’s like a family experience not a business.

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★ 4

Love the indoor track with windows, and the friendly people! I really loved this gym, but people will walk backward on the track, stop on the track, watch volleyball games on the track. Overall I had to find a new place to run.

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★ 5

The location is great for me. The staff is always very friendly and greets you as you walk in. I enjoy the machines and met some wonderful people there.

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★ 5

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★ 5

we couldn't think more highly of the staff at the southwest Y - they keep us coming back daily. the branch director, andi, is phenomenal. she is professional, hardworking, personable, and leads through serving others. she knows members by name and will step away from a busy day to invest in building rapport with members & staff. we also think the world of the children's program. we love knowing that when we bring our kids to the Y that they are not just sitting in front of a screen, but being taught new things, creating crafts, playing with educational toys, running outside, and making friends. special shout out to all the childcare workers and their hardwork and patience, especially ms. elizabeth and ms. kathy. lastly the programs coordinator hailey is always always serving the community and kids. i see her tirelessly teaching, leading, and helping others through camps, programs, and events. if i haven't reiterated it enough, we love the southwest ymca and are so thankful for the incredible people who work there - y'all are truly the best of the best!

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★ 5

Just a great place to join if you want to have a variety in your exercise. The instructors are all very nice and encouraging. Much more affordable than a standard gym or dedicated exercise group.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Nice facility. The family plan is very reasonably priced with all of the work-out opportunities one could ask for. There is a full gym, lap pool, indoor track, indoor pool, basketball court, and more. Lots of classes as well. Great place in west Austin.

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★ 5

Nice selection of machines and equipment. Excellent wifi. The place is kept very clean.

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★ 5

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★ 5

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★ 4

This location is great. My only disappointment is that they don’t open before noon on Sunday. I know why they do that, but it really cuts away half of one of the two days I get off work and limits how much I can use the gym. Should open at 7 AM on Saturday and Sunday.

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★ 5

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★ 5

There are many different classes and I love it. In addition, the people are very friendly and the place is comfortable and spacious.

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★ 5

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★ 5

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★ 5

It's cool

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★ 5

Love the place. Especially the outdoor pool is amazing. The people are so friendly and helpful it's just great.

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★ 5

We’re a new family to this YMCA. I appreciate the attention to detail at this location. The pool and outdoor areas are well maintained! My first Yoga class was delightful as the instructor, Rebecca, was so welcoming and took time to say hello to everyone by name. Looking forward to coming more often.

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★ 5

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★ 5

Great facility. Enjoyed group exercise classes - Body Pump and Cycling.

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★ 5

Like the indoor track when it's so hot outside.

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★ 5

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★ 4

I love the selection of programs and activities offered for all ages and abilities.

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★ 5

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★ 5

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★ 5

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★ 5

Staff is kind and helpful and the facilities are clean.

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★ 5

Always peaceful and relaxing at the y. Good to see the kiddo playing with other kids. Free childwatch w/ membership. Hot tub. Indoor pool. Lots of classes. Getting back to normal after covid.

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★ 5

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★ 5

Friendly staff; clean environment.

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★ 4

Member for over a year now and my family comes here multiple times a week. I use the daycare for my kids while I workout and have never had any problems. My kids like the daycare staff and they are all really friendly. Sometimes the front desk staff can be a little chatty, but only certain employees. Some of the treadmills don’t incline which is a little annoying.

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★ 4

The bathrooms and lockerrooms are super clean. The facility smells wonderful. The outdoor heated pool is just lovely, especially on a briskly chilly Texan January evening. There are adequate and equitable facilities for gender non-conforming people, but the staff needs to be educated on how to communicate that before directing a person to go to the incorrect locker room. Also, the prominent Bible in the foyer does a good job of alienating people of diverse faiths from using the facility. Here, Southwest could take notes from the diversity mural at Townlake just outside the kids zone.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great facility and staff. Thanks y'all.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

The mobile app for reserving my spot is not only convenient, following safe public guidelines, it also helps with my accountability for my health goals.

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★ 5

Warm atmosphere and great facilities.

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★ 4

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★ 5

Nice variety of classes for seniors, from Zumba Gold to Nia to cardio and lots of yoga 😊 Also nice size snack and relaxing area, plus an indoor walking track - very handy in the Austin heat! Then two pools, in and out, plus a playground for the grandkids!

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★ 5

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★ 5

We’ve been so apprehensive leaving our pandemic baby with anyone. His first experience being watched by anyone besides family was here. Leonna and Mckayla did a fabulous job a few weeks ago even though our son initially had terrible separation anxiety. We visited again today and Leonna and another girl (sorry we didn’t catch her name) watched our son again and they were amazing! We’re so thankful and these child care employees deserve so much praise. Thank you so much!

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★ 5

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★ 5

Friendly, Compassionate.

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★ 5

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★ 1

Can’t use the website at all. It is inconsistent and you can’t even access a membership! Wt. why. Idk. But if y’all can fix this. Please. Do. So. Because your website is bad

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★ 5

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★ 4

Not many people on this visit. All equipment/machines I used were clean and good working order. Pretty much what I'm used to at the Y.

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★ 5

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★ 5

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★ 5

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★ 5

We love the Y for family-friendly health and wellness. We especially love the outdoor heated pool at our Southwest Y!

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★ 5

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★ 5

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★ 5

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★ 5

Absolutely love coming to the YMCA! The people are so very sweet and I can’t compliment the daycare center enough. The ladies there are very kind, sweet, loving and considerate. Love coming here. There are people that work the floors to wipe off machines after every use. They scan everyone coming in, and mask are required. Thank you YMCA for being so great

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★ 4

The indoor pool is temperature controlled. I attended they're group and was surprised at how friendly everyone was i love the indoor track and they're day care service so that you can exercise while your children are fully supervised and intertained

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★ 5

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★ 5

I am impressed with the safety protocols YMCA is following during COVID.
I continue to enjoy BodyPump on Monday and Friday's with Betsy.

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★ 2

This location does not enforce their mask policy for COVID-19.

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★ 5

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★ 5

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★ 5

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★ 4

Great experience! Morning swims are excellent. Great programs for the kids.

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★ 3

The place are really good and clean. The bad points are they closed so early, complete closed sundays and the indoor pool are closed too😨 that limit so much the time, sometimes I didn't make it.

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★ 5

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★ 5

Good all around for the info that they provided.

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★ 5

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★ 5

Clean with observance of social distancing!

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★ 5

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★ 4

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★ 5

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★ 3

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★ 5

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