★ 1

I’m disappointed with the way the SPENGA handled our situation. I met with another accident within a month and is unable to continue the service, yet the SPENGA still charged us for the current and next month, saying it is in their policy. We requested some understanding due to the medical emergency, but the response was not helpful. A little flexibility and empathy would have made a big difference.

It felt very insensitive, especially during a difficult time. Policies should support customers, not create more stress. I hope they improve their customer service and show more understanding in the future.
Request to policy makers to work on your policies and help people mentally also rather to run after money.

Source: Google

★ 5

I tried SPENGA and LOVED it! Maya is an amazing instructor - she was so detailed for all 3 forms of exercise and played the best music. She had the perfect class set up where I left feeling like I strengthened every part of my body

Source: Google

★ 5

Above my expectations! I visited as a Classpass member and I am considering joining this gym. As a first time guest of their gym, I was provided assistance prior to class in getting to my bike, and mid workout in the transitions to the strength and yoga segments.
Great instructor, phenomenal and friendly staff, and an awesome workout. I will be returning often!

Source: Google

★ 5

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★ 5

This has been a great experience for me. The instructors and staff are always very friendly and motivating. The facility is clean as well.

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★ 5

It’s fun and the last thing you do is relax with yoga! Great combination.

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★ 5

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★ 5

Great atmosphere to achieve fitness goals!!!

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★ 5

SPENGA offers a unique and fun workout! I liked the mix of cycling, strength training, and yoga—it kept things exciting and time flew by.

Source: Google

★ 5

Spenga Frisco is the best place to workout in town. A one stop shop to get everything out of your workout that you need. The whole workout is customized to you and truly is You vs. You.

The staff is AMAZING and always there to help, encourage and motivate you in every way. Keeping the studio clean and safe is a top priority and it shows. The instructors always pushing you to be the best and help with form corrections so you get the most out of your workout. The General Manager Leyton is hands down the BEST her and the front desk team do an amazing job day to day.

The most welcoming studio in town with the absolute best workout. Spenga Frisco is the place to be.

Source: Google

★ 5

I joined SPENGA in November of last year and I am totally obsessed! The well rounded workout is the perfect mix of cardio, strength and yoga and I leave feeling accomplished every time.

The trainers are incredible. Kaci, Maya and Cassandra have the most encouraging and upbeat classes with so much fun and energy! I love this community and look forward to every single class that I go to. Thank you for all that you do!

Source: Google

★ 5

I absolutely love SPENGA! The staff is amazing, the workout classes are energizing, and the community is incredibly supportive. It’s the perfect place to stay motivated and achieve your fitness goals!

Source: Google

★ 5

Great first experience at SPENGA. The staff were very kind and knowledgeable and the workout experience was crisp and invigorating. I would highly recommend to anyone.

Source: Google

★ 5

I had the opportunity to try out classes here and I was so impressed for many reasons!! The workout was great, the staff was friendly, professional, and extremely helpful and answered all of my questions. Other members seem to love it there which creates a sense of communicate that you don’t get from commercial gyms. 10/10 recommend this location!!

Source: Google

★ 5

This studio is amazing! The space is so clean and bright, all the staff are insanely warm and welcoming, and the workout is perfect! The blend of yoga and bikes and strength exercises hits everything you need to feel good!

Source: Google

★ 5

Spenga is an incredible workout experience that perfectly blends spin, strength, and yoga for a full-body challenge. The staff at the Frisco location is incredibly friendly and supportive, making every visit welcoming. The studio is spotless, and the workout itself is well-designed and leaves you feeling accomplished and energized! I would recommend 😊

Source: Google

★ 5

Clean, professional place with friendly helpful staff. I highly recommend!

Source: Google

★ 5

SPENGA Frisco is an amazing studio with great workouts and a very welcoming staff. Loved the atmosphere!

Source: Google

★ 5

This studio is first class all the way! The staff is very professional and courteous is every way. I highly recommend Spenga Frisco.

Source: Google

★ 5

Convenient location and friendly, helpful staff who will help you achieve your fitness goals. Do yourself a favor and try it out for 2025.

Source: Google

★ 5

I Love working out at Spenga Frisco. Instructors are amazing, staff is positive and helpful and there is positive energy at every workout. Highly encourage you to try Spenga Frisco for a fun and interactive workout.

Source: Google

★ 5

SPENGA Frisco is a great place to workout! Staff and instructors are the best!

Source: Google

★ 1

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★ 1

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★ 1

On Friday, December 27, I was told about a troubling incident involving two members at this location. According to what I heard, one member deliberately ran ahead of another to open the door and intentionally swung it into her as she was entering. This act appeared deliberate, not accidental. What I found even more concerning was how the acting manager, Shakir, reportedly handled the situation. Instead of addressing the matter professionally, she allegedly accused the member who had been hit of lying, dismissed her concerns, rolled her eyes as she tried to explain, and told her to “act like an adult” and go to her class—even though she had just been assaulted. This kind of response is unacceptable and deeply unprofessional.

Source: Google

★ 1

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★ 5

Great fitness class, great instructors and a good way to make fitness friends. We are all working on ourselves and have a good tribe to support us.

Source: Google

★ 5

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★ 5

Fantastic workout! Excellent trainers! This community truly supports you on your fitness journey.

Source: Google

★ 5

Over the summer, I was trying to find a gym that could help me get back to a healthier weight and lifestyle. After the loss of my father in 2017 and the shutdowns in 2020, I reached a point if my life where I was literally eating my sorrow. I am SO glad that I joined SPENGA!! I started attending their classes at the end of September 2023 and so far, I have lost 10 pounds!! The staff at this location are all incredible and so kind! The motivation and positive words are exactly what I needed. I started with a 4x month membership and just recently upgraded to 8x month. It's hard work, but it leaves me feeling really happy and very proud of myself. Thank you all for helping me on my weight loss journey!! I can't recommend y'all enough!

Updated 6/17/2024 - Still here and still werking hard!! Slowly getting back in the game as I was down for a while with an injured back. Everyone has been very kind and thoughtful during this time. So happy to be back with all the happy and energetic faces! Love this place!!

Updated 12/5/2024 - Absolutely love working out here and now I have an unlimited membership. Over the summer, I had issues with my neck and back as well as being diagnosed with MdDS (which is slowly subsiding). Working out has kept me focused, energized, happy and helped with every single one of these issues. I absolutely enjoy being around everyone that works here and consider them dear friends.

Try them out! It is such a fun hour of working out and getting healthy.

~Dawn

Source: Google

★ 5

Came back my exercise routine and I am loving it. Very clean , lovely staff and reasonable price.

Source: Google

★ 5

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★ 5

Great place to keep you motivated, awesome team and workout style

Source: Google

★ 5

Great place to workout.Love the concept of cardio, strengthening n stretch, all done in an hour. Amazing instructors with friendly positive vibes.

Source: Google

★ 5

I have been a member forever and love them. Good balanced workouts. Great instructors like Kaci, Paula. Amazing workout close to home at a reasonable price!!

Source: Google

★ 5

Wonderful staff and very welcoming members!

Source: Google

★ 5

Tremendous place for your general fitness routine. Great set of trainers and you get to progress at your own pace. The mix of cardio, strength and yoga sends you home rejuvenated not exhausted.

Source: Google

★ 5

I’ve been a member since 2022, and I absolutely love the workouts. There are always challenges to help keep me motivated. The staff and instructors are awesome!! I have also made some great friends. Sign up for a free session…you will love it!

Source: Google

★ 5

I absolutely love working out at SPENGA. All the instructors and staff are super friendly and helpful. Place is very clean and organizing .

Source: Google

★ 5

Such a wholesome workout! You get cardio, strength, and a yoga cool down. This is helping me get into the best shape

Source: Google

★ 5

Great workout. Just right. Hour and you have a wonderful workout. Starts on time!

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★ 5

SPENGA is the best workout!! Spin, strength and yoga! It’s all encompassing!!

Kinsley is the best!!

Source: Google

★ 5

We have been going here for over a year and it’s been great for us. We have both lost weight, feel better and are more active even at home when we can’t make it. Would highly recommend!

Source: Google

★ 5

I took my first class using ClassPass and loved it!

Spenga is such a unique workout experience, and everyone was incredibly kind! I took Kaci’s 6pm class and I loved the format of cycle, strength, and yoga. My adhd loved this, with 20 minutes of each it’s such a good sweet spot to get plenty of cardio & stretching with enough variety to keep the brain stimulated.

With my first time attending, everyone was genuinely kind and incredibly helpful. Kaci was super encouraging through all of the workouts and had such a good connection with everyone. Before and after class they made sure that my bike was set okay and to answer any questions that I had.

While I attended using Classpass I was never pressured to purchase anything or a membership, which made the positive experience feel even more genuine!

Source: Google

★ 5

SPENGA Is LIFE CHANGING. Plain and simple. The staff at the Frisco location is so knowledgeable, motivating and supportive. Love it!

Source: Google

★ 5

I’ve been going to Spenga for a few years and have loved every second of it! The trainers have become like family and they truly care about your health and wellness goals. I’ve become so much stronger, both mentally and physically and love that every workout is different so you never get bored.

Source: Google

★ 5

Love the workouts and the instructors!

Source: Google

★ 5

This is a very welcoming place. They are so kind and motivational. I enjoy this place

Source: Google

★ 5

Spenga is so much fun! The work out goes so fast and I always feel so accomplished! Love me some Spenga!

Source: Google

★ 5

I absolutely love SPENGA!! It’s the best all around workout out there-cardio, strength, and yoga!! The instructors are all fabulous and motivating! It’s the best!!

Source: Google

★ 5

Spenga is the best full body workout that I have been to! The community is great, the instructors are very high energy and knowledgeable, and you always leave feeling like you put in the work!

Source: Google

★ 5

So happy I found SPENGA!! It’s such a good workout & so much fun!!

Source: Google

★ 5

I love Spenga, best exercise class ever!!!!

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★ 5

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★ 5

LOVE SPENGA !!!!
10/10 recommend.
Yoga after strength and spin is a game changer. Staff is amazing!

Source: Google

★ 5

A challenging workout with a great crew! If you are looking for a mix of cardio and strength, paired with some relaxing stretching at the end, SPENGA Frisco is your one stop shop! 🌟

Source: Google

★ 5

I love the 20/20/20 concept! Spin/Strength/Yoga. Just when you feel like you’re dying (haha) during spin then it’s time for weights or TRX and then 20 minutes later it’s time for stretching with yoga. I have never liked working out, but Spenga has been great!!! So much so that I left for a little while because life got in the way, but I came right back 😊

Source: Google

★ 5

Have been working out at Spenga since August 2021 and still am not bored or lacking for a challenging work-out! After being a runner for most of my adult life...needed a change and Spenga has worked perfectly! I can get the cardio on the bike and can always push for a new increased sweet spot, the strength session changes daily and focuses on different muscle groups using any of the free weights, kettle bells, TRX, step platform or just body weight resitance strength exercises like push-ups, squats, lunges, planks, sit-ups, etc AND then there is the yoga to wrap it all up! The other thing is, I can take an hour yoga class there or a 45 minute strength class or sometimes take a longer bike class! And there are Spenga wide challenges that come up and keep us competitive with each other. Members and staff are awesome. Highly recommend!

Source: Google

★ 5

Excellent workout and instructors!

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★ 5

This is the best workout format I've found after trying several. The balance of biking, strength and Yoga are the perfect mix. The staff and instructors are best in class. Really love the community! I would highly recommend you give it a try.

Source: Google

★ 5

I love spenga. The workouts are great and varied. This is my first spin class and I am obsessed. Also, the yoga at the end is so needed and so refreshing after spinning and strength training. I was honestly hooked after the first day. The staff is amazing and so encouraging. The studio is always clean.

Source: Google

★ 5

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★ 5

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★ 5

Source: Google

★ 1

Edit - Writing this after reading the business response. SPENGA fails to acknowledge that their billing practices are in bad faith.
Reading both mine and other responses, it is clear that the business has the habit of gaslighting with lawyerspeak. Good job pointing out the dates, yes, pay date was 15th. What mistake you did not point out was I tried to cancel on the 16th, and that the difference is still ONE DAY. I filed a request the earliest I could, because unforeseen circumstances don't work in advance. I am still paying for 2 months instead of 1 for a delay of ONE DAY. Your response is in bad faith. Do something about your customers' feedback and experience instead of being passive aggressive and gaslighting them.

Your response not just to me, but other customers who needed flexibility during difficult health times were met with plausible deniable claims in lawyerspeak that you are so fluent in, and ZERO EMPATHY.

Basically, do not join SPENGA if you need even an ounce of flexibility.

Unfair Billing Policy - Be Aware!

Read the fine print before signing your membership.
My autopay was scheduled for December 16th, and on December 17th, I reached out to request a cancellation due to an unavoidable change in my circumstances. The catch? I was one day late in my request. Despite providing a full 30-day notice, I was informed that I would still be billed for January 16th. In other words, I'm being charged for two months, even though I won't be utilizing the services for the second month.

What truly irks me is the lack of flexibility and understanding in dealing with a one-day delay. When I joined, I trusted the information provided by the manager, believing that a 30-day notice would suffice. Unfortunately, my one-day lapse in meeting this requirement led to a complete lack of empathy and a refusal to reconsider the January payment.

My primary concern is not only the unjust charge for a month I won't be using but also the fact that my minimal delay was not taken into account. As a customer, I expected better treatment and flexibility when facing such a minor hiccup.

I hope sharing my experience will encourage SPENGA to review its billing policies and be more considerate of its customers' situations. It's crucial to be aware of these practices before committing to any contracts.

Oh also, don't fall sick, or have emergencies, because you will be charged for no show anyway. They will claim that you do, "just inform them in advance". And the devil is in the details.

Source: Google

★ 1

I got membership for 2 months in Spenga. I took 3 sessions from them. I was left with one session for the last week of September. However, I got Covid in that week my doctor didn’t allow me to go for the workout.
I called Spenga today in morning they told me we can’t enroll you for one session of September in the next month of October.

I was surprised by their policy like if we are not feeling well we can’t come to do workout. I didn’t like their rules. They told me before signing the contract with them like if you got sick inform us. Now they are not listening to me.

I will not recommend this place to my friends.

Source: Google

★ 5

I absolutely love this place, the staff, the work out regiments are great!

Source: Google

★ 5

Great workout. Great clean, fun, positive community feel.

Source: Google

★ 5

i’ve only had five sessions so far but i look forward to being apart of the spenga fam for the long run. summer at the front is very sweet and all the staff are very welcoming. At my first session they really went above and beyond to make me feel comfortable. Kaci is my favorite spenga instructor and her classes are fun. i definitely wouldn’t be able to workout that hard on my own and it’s nice being in a judgment free community! defi recc this place to anyone seeking a flexible workout membership :)

Source: Google

★ 5

Amazing experience. Pleasant staff and worth the time and membership. See you soon Spenga family.

Source: Google

★ 5

I am absolutely obsessed with this place! The only reason I stopped going was because of the price but the second I get a raise I will be back in a heartbeat!

Source: Google

★ 5

A really fantastic studio! they do an incredible job of explaining the work outs and making you feel welcomed. the spin part always kicked my butt yet i still enjoyed the challenge (they record your pace so you can use that as a nice way to see progress and push yourself). And the instructors are very friendly and willing to accommodate.

My one and only problem is that its too far away for me, and the classes at my best times are during peak traffic :(

Source: Google

★ 5

Source: Google

★ 5

I highly recommend SPENGA if you are looking for a well-rounded workout! I visit the Frisco location and the all the staff from the front desk to the instructors are so warm and welcoming. Having not worked out in a long time, I was nervous about this style class being out of my comfort zone, but the instructors are very supportive and while they encourage you to test your limits, they also direct you to listen to your body and go at a pace that works for you. I actually look forward to working out now!

Source: Google

★ 5

Source: Google

★ 5

So far loving it! Caleb is fantastic!! Great workout sessions.

Source: Google

★ 5

I have never posted a Google review, but Spenga Frisco is too fabulous to not be recognized with 5 stars. I joined after moving here in July of '21 and was looking for somewhere that gave me the "boot camp," high-intensity workouts I have done for many years. Well, Spenga Frisco certainly checked all the boxes, and I just can't say enough wonderful things about it without writing a small book. As with others who have reviewed it, I started with the limited membership and switched to unlimited. The staff, instructors, facility -- all of it is top notch. If you are looking for a place to be challenged, to set new goals and meet them, and have a gym where "everyone knows your name," Spenga is for you. I am so blessed to be a part of the Spenga Frisco Fam. Come WERKout with us!!!

Source: Google

★ 5

SPENGA is a great way to help your physical health, and because the instructors and other members are so fun to be around it also benefits your mental health!

Source: Google

★ 5

Source: Google

★ 5

I absolutely love SPENGA. Unfortunately I had to cancel my membership due to personal reasons and the staff and manager were very understanding and helpful! But, overall SPENGA is such a fun workout environment. I enjoyed the different transitions into 3 different types of workouts. The instructors were such great motivators! I enjoyed all my SPENGA classes and had a smile going in and out of every class. I hope to see more SPENGA locations open up! 💚

Source: Google

★ 5

I absolutely love working out at this facility. From the greeting upon arrival, cleanliness of the bathrooms, gum and hair ties available for those moments your rushing out the door and forget them, to the instructors always pushing and motivating you throughout your workout. I WERKout at least 4 times a week and want to go there. It's amazing you should highly consider checking this place out if you haven't.

Source: Google

★ 5

I’ve been a member for almost a year and I’m still hooked!!! It’s so hard to find a workout that checks all the boxes and keeps you motivated. Spenga never lets me down. The workouts, instructors, staff and equipment are incredible! You really find your gym home at Spenga.

Source: Google

★ 5

Immediately loved this place after my first class! ♥️ The staff are phenomenal and really get to know you. The workout areas and the lobby are always super clean and well taken care of. I love that you can do everything from cardio, strength, and yoga.

Source: Google

★ 5

SPENGA has changed my life for the better. The staff here is amazing! So friendly and they even remember my name. The classes have improved my quality of life and I feel much stronger and flexible after each session. Be sure to try the free class and see for yourself! 😊

Source: Google

★ 5

I’m coming up on celebrating my one year anniversary as a member at SPENGA Frisco! I signed up as a very weak person and can say I’m the healthiest and strongest I’ve ever been!! Great instructors! The whole staff is very motivating!

Source: Google

★ 5

I LOVE SPENGA! I initially thought of just joining for a couple of months to get something going and then get a gym membership elsewhere, didn’t plan on loving it. Now, I can’t think of doing anything else. SPENGA has been amazing! I enjoy the workout and feel I gain more with class than when I was paying for a trainer. The class structure is enjoyable, but the SPENGA family is THE BEST. So loving and welcoming, highly recommend trying it if anyone is interested.

Source: Google

★ 5

I started At SPENGA Frisco back in May. I started with an 8 day a month membership and quickly changes to an unlimited membership. I absolutely love the workout, but more importantly I love the community and the instructors! It really feels like family. Each piece of the workout is 20 minutes where you really push yourself. With the workout including spin, strength, and yoga, a person really gets a well rounded 60 minute session. It isn’t boring and every session makes you sweat and feel good. I highly recommend trying it out!

Source: Google

★ 5

I have never seen my wife so involved in a fitness class. I like how excited she is when it comes to going to the gym. She's always referring to the instructors as the best.
She is living a healthier life and having fun at the same time? We couldn't ask for more.
Keep up the good work!

Source: Google

★ 5

SPENGA is a beautiful facility with a great well rounded concept , RIDE-REP-REVIVE and an amazing staff!! I had not pursued any serious workouts for the longest time when I joined here and the journey has been amazing from the start. With my schedule, mornings work best for me and I end up working most with Casey. She is relentless, dedicated, genuine and she makes it fun!! She will push you hard to raise your bar every time you work out with her ! Honestly, all the instructors I have worked with are amazing and really care about your performance and progress. I recommend Spenga to anyone looking to embrace a healthy lifestyle!

Source: Google

★ 5

Sara Luzzi, what a great instructor! She’s a blessing. Guides you and trains you so well. Checks on you and your progress. Pushes you to train harder. Trust me you will love her! Great energy and even greater support. I can only tell if your a beginner like me, she’s your go to person.

Source: Google

★ 5

SPENGA FRISCO IS THE BEST!!! Love my go-to instructors, Sarah L., Bianca, and Casey ❤️ & they play Bollywood music 😭 Such a diverse and welcoming crowd. Always show up to my workout excited and motivated to crush it. This is the second studio I’ve visited and loved both, but spenga Frisco is great community

Source: Google

★ 5

Can't say enough good things about SPENGA. I recently started incorporating fitness into my routine and I'm so glad I found this place. I love the instructors, shoutout to Bianca and Sara L, but they're all amazing. They motivate you to push yourself, but acknowledge when to give your body rest. The workouts are never the same, so you never get bored. The facilities are cleaned, and are sanitized in between classes. I look forward to coming each class!

Source: Google

★ 5

It's just amazing. Feels so good after each workout. It's a great body transformation journey. Thank you Spenga staff.

Source: Google

★ 4

As much as I’d love to have actually worked out here, I broke my foot pretty bad after joining and was never able to use my membership. I’m still going through physical therapy and have not been cleared for this type of activity.

Very disappointing.

Spenga has been gracious in assisting me every step of the way and i hope their business does well!!!

Source: Google

★ 5

Such a great work out!!!! Love all the instructors! 💪🏼

Source: Google

★ 5

I've become addicted to Spenga! I truly love the workout and the people there. The spin portion pushes me more than any other spin class because I am competing with myself each time. The results of my effort in spin are emailed to me after each class which is very motivating. The strength portion of class is different each time so I never get bored. Of course, yoga always feels amazing at the end of class. Each instructor has a little something different and special that I enjoy. I am so glad Spenga opened near me.

Source: Google

★ 5

Great experience. Highly recommend

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★ 5

Spenga is the workout I never knew I needed! SARA L IS THE BEST! Always gettin me hype!

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★ 5

This place is amazing!! The staff is unbelievably helpful and encouraging to men and women of all ages. I had not heard of SPENGA but am so happy that I tried it out!! I love it and always look forward to my class!

Source: Google

★ 5

What great place and concept

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★ 5

If you need a good "medium" pace workout, this is the place for you! I haven't exercised in a while because I wasn't able to find something that wouldn't be extremely demanding or hard to do. (Aside of walking and running of course) I have fibromyalgia and their workouts definitely meet me in the middle. They're patient and push you to do your best, but are constantly reminding you to listen to your body and not hurt yourself. If I could give them 10 stars I would.
If you get a session with Nikki (Gosh, good luck!), she's energetic and I believe she has a bowl of batteries for breakfast. I'd love to have her energy. Overall, ALL the instructors are the BEST! You gotta try it and you'll LOVE IT!

Source: Google

★ 5

I tried this gym during the free 2 week trial. The managers Michelle and Michele were very nice, the instructor was good but the program just isn't for me. It's a beautiful facility and it's a great program if you like spin, strength and yoga.

Source: Google

★ 5

SPENGA Frisco is AMAZING! The facility is BEAUTIFUL!!!! So clean, the staff is wonderful & so friendly! The WERKOUT is by far the best WERKOUT I've ever had! I would recommend this place to everyone, hands down :) I look forward to going in everyday.

Source: Google

★ 5

Girrrrrl let me tell you!! Amazing facility, outstanding coaches, beautifully kept. I do CrossFit and at the request (demand) of my wife, I took a class. I cannot tell you how awesome the class was and coach Sara U was awesome sauce!! Excited to be a part of the Spenga Frisco fam bam. If you are looking for a challenging workout without overdoing it, look no further!

Source: Google

★ 5

What’s not to love?! The facility is impeccable, owners are wonderful, the staff and trainers are kind, uplifting, and inspiring and really push you to your best potential. To be someone who had always hated working out to someone who know loves it, I am sold!

Source: Google

★ 5

I am so beyond IMPRESSED with this place. The facility is beautiful and very clean. The staff and instructors are all so kind and helpful. I have taken many classes of the years (spin, yoga, pilates, etc.) and this is by far my favorite. If you are interested in improving on your personal workout goals (with every class), this is the place to do that. I can’t recommend this place enough. Also, I did not receive any incentive for writing a review (I always wonder if reviews are from incentives). Just wanted to let curious people know that this place is truly amazing.

Source: Google

★ 5

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★ 5

Very clean, incorporates all beloved studios (spin, strength, and yoga) into one covering all the bases under one roof. Fun team of instructors, kind owners. Love this place!

Source: Google

★ 5

Great work and amazing staff!!

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★ 1

Disappointing. They have zero interest in helping people achieve their goals or get to where they want to be. It’s a sink or swim environment but with no direction on how to swim. Beautiful studio but not an environment that lifts others up.

Source: Google