★ 5

Alexa is great! Seeing her on a weekly basis has improved my flexibility. My shoulders are less tight since seeing her.

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★ 5

I’ve been coming to StretchLab for a while now, and my flexologist Raquel is fantastic! She always gives a great stretch and really tunes in to what my body needs each visit. She takes notes and makes sure to check if she can do anything to help me with my recovery. She also helps by giving me tips on how to stretch at home in case the soreness persists. I leave every session feeling fully recovered, relaxed, loose, and recharged. It’s one of the highlights of my week!
Thank you Raquel and SttetchLab!

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★ 5

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★ 5

Love this place! Chekeyla Helms is the very best! She is a true professional stretch trainer. She is builds programs to help maximize the best results for each patient. Ask for her 100%

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★ 5

Amazing!

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★ 5

This place is amazing. They assist with stretching your whole body in which I desperately needed. My lower back is usually in pain and I never do anything about it. My flexologist was very patient and attentive. Staff was extremely friendly.

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★ 5

I can’t say enough good things about my flexologist Alexa! She’s been an absolute game changer for me at StretchLab. With a chronic condition that affects my joints and muscles, finding someone who not only understands the body deeply but also adapts to it session by session has been a gift.

Whether I’m having a flare-up and need to scale back, or I’m feeling strong and ready to push a little more, she always meets me where I’m at...safely and thoughtfully. She never pushes for the sake of pushing. It’s always done with care, patience, and a deep understanding of how the body works and responds.

On top of that, shes fun! She always keeps things light and we end up laughing during every session. She creates such a relaxed and supportive atmosphere. I’ve truly seen noticeable changes since working with her.

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★ 1

Deceptive Business Practice. Sold me a package for stretches that I paid in advance ($800+) for the sole purpose of not having a reoccurring membership. Guaranteed me I had no obligation or reoccurring obligation. I told them specifically that I would only purchase package if it meant that I didn’t ever get a monthly charge. They agreed. Then 2-3 months later i see a $250+ charge to my account to a debit card that I didn’t even use for the package transaction, that debit card was used only when I booked the initial consult and had no idea it was being kept on file, as I had not agreed to that. I called them to address it, they admitted fault and started the process to refund, took about a week. Told me it was a clerical error and that it wouldn’t happen again. I told them I didn’t even know how they had that card info and that they needed to delete my card info and to never charge me again, the next month I had another $250 + in charges. I now expect a refund on my unused stretches as I don’t want to do business with this type of organization to which they refuse despite engaging in multiple unauthorized transactions totaling over $500. Seems this is a systemic issue and not a one off occurrence.

Source: Google

★ 5

Alexa is amazing truly patient with me and helping me get to a level of success better than the previous visit. I am always in pain and she take the time to not increase it. I feel so much better after a session that it has benefited me in hiking and running. Amazing a must go

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★ 5

Staff is always so friendly. Larissa Hernandez is such an amazing person to work with and took care of what we needed!

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★ 5

Larrisa & Chekeyla are such an asset to the company! I’ve recommended them to allll my friends. Their energy is amazing & they’re so good at what they do. I leave there feeling amazing.

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★ 5

Highlight of the day: Saw a promotion on IG and took advantage of it. First 50-Minute Stretch & Mobility Assessment For Only $49! Why not 🙋🏻‍♀️don’t have nothing to lose 💁🏻‍♀️ .. highly recommend it.

Went to 1604/Shaenfield location … loved it cause everyone is nice and friendly and they explain everything. Thank you Chekeyla 🫶🏻 for taking your time and explaining things and giving recommendations as well.

I already booked my next session in 3 weeks.

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★ 1

The stretch session was ok, but don't fall for the long term contract. I was just shy of the 30 day contract camcellation and they charged me an extra month. This is after they already got almost a months pay for the prior month with no service rendered (Due to me rehabbing a knee injury through my dr referral). Horrible customer service, when I went in to cancel.

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★ 5

Been a client for 2 yrs. No aches and pains since I’ve been stretching with them. I’m in my 60’s and feel better than I did in my 50’s.

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★ 5

Jackie is awesome! I come every week for the past two years and it’s been great! I would give up many things just to keep coming - I feel so much better since I’ve joined

Jackie is the best- love her!

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★ 5

Cindy has really helped me with my sciatic pain. She is an outstanding flexologist. Best place to join the Stretchlab on 1604 and Shaenfield rd

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★ 5

Scott Curry has been excellent. He has steadily worked through my issues of a tight lower back and challenging hamstrings. I noticed a difference right away in my mobility and plan on working with Scott for months to come.

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★ 5

Scott is an exceptional professional! I highly recommend a session or more with him! I love the calming and friendly environment of the staff and studio. Looking forward to my next visit.

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★ 5

My guy Scott always takes care of me. Going to the Stretch Lab has really improved my mobility and flexibility. My knees are bad and my sessions help me get around MUCH better. This place is a godsend.

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★ 5

When I started going to Scott at Stretch Lab my back was so bad I was worried I would be forced to resort to surgery. After one visit, though, my pain was significantly better. Now, a year later, I have kept up with my biweekly stretches and have a better quality of life. I am back to playing golf and more importantly playing with my kid. It has changed my life! I’m so grateful to Scott!

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★ 5

I have numerous surgeries and old injuries. They really helped me work some issues on the first day. I look forward to getting my flexibility back.

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★ 5

Year two for me to be at this location and they have done wonders. Range of motion has improved tremendously. Jackie is attentive and does a phenomenal job of assessing how your body is responding to the techniques she is using. Would definitely recommend to anyway who is struggling with an injury or just wants to improve their range of motion.

Source: Google

★ 5

I've been going to Stretch Lab for 19 months. When I first started going, I was having severe sciatica pain in my leg. Scott walked me through a plan to help with the pain and a plan to keep the pain at bay. He's been great and I enjoy going every week to see him.

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★ 5

Scott is AMAZING!! 😄😄SO professional, personalable, and has helped my overall health & body wellness. I feel OUTSTANDING EVERY SINGLE TIME I leave from stretch. He has helped my headaches, I even hear better from my neck stretch, and all of my back pain is GONE!! I feel taller and more flexible after every stretch. I feel FANTASTIC!!⭐️ Thank you so much Scott! What a blessing you are! 10/10 ROCKSTAR!!⭐️🌟

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★ 5

Scott rocks!

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★ 5

Scott at Stretchlab Shaenfield location is amazing. He is consistent, personable, and I always come out of my appointment feeling awesome!! If you are thinking about getting a membership at Stretchlab, do it and ask for Scott. You won’t regret it!

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★ 5

Thank you Cindi Diaz, for helping me rehab and giving me back my life.

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★ 5

Scott is awesome! He’s helped me tremendously with overcoming back pain and tightness. I highly recommend the stretchlab.

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★ 5

I retired from Nypd and United States Navy. This is one of the first times. I enjoyed being stretched. It is most amazing thing I’ve ever experienced. I recommended to all my family and relatives.

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★ 5

Alexa is amazing… I always feel like a new person the next day. Muscles are nice And relaxed

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★ 5

Scott has been stretching me for a couple of years. He is fantastic and I always feel more relaxed after each stretch. I recommend having Scott as your stretchologist.

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★ 5

I love StretchLab! I came to them over two years ago with sciatic nerve issues and Acott has helped me to overcome it. I continue because it helps me to move more freely during the week. I highly recommend their services!

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★ 5

Love this location and Scott is the best!

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★ 5

I've been coming here for 2 years scott is amazing I feel great

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★ 5

Scott is the best. Had my shoulder moving again which is nothing short of a miracle!! Thanks

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★ 5

Alexa is amazing!! Very knowledgeable, she knows her stuff. My body feels great!! Thank you Alexa!

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★ 5

This place is great to get the body rejuvenated for daily life and the week to come. As we all grow wiser we realize we need to stretch more to keep going on the right path to greater health. This place will help with that. Alexa is a great Stretch Therapist. She listens to your needs and targets the problem areas. Let her help alleviate those problem areas to have better motion in life.

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★ 5

Scott is awesome! I feel so good every time I leave Stretchlab. It’s helped so much with pain and Scott is so professional and knows exactly where to help so I come out of my appointments always feeling great. I highly recommend Stretchlab and Scott!

Source: Google

★ 5

Love Tyler is great he knows exactly what I want and need for relief. I definitely recommend them!!😃😃

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★ 5

My experience at StretchLab has be incredible. Alexa takes her time evaluate specific areas to ensure they are getting maximum attention. She goes over my goals and my gains every visit, while motivating me to keep going further. It’s been a great experience as I see myself improving. Thanks Alexa and StretchLab!

Source: Google

★ 5

I'm an older athlete (cyclist) with lots of fun problems! Scott has been part of the army that keeps me rolling!! I highly recommend him to anyone who appreciates a firm stretching and fun conversations! Scott is a master of his craft! He knows how to right my issues every visit!!!

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★ 5

All get loosened up from a tense week. I just describe what is bothering me and Alexa fixes it!! 🙌🏽🙏🏽🙌🏽

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★ 5

Scott is very professional and very experienced in his profession. I always leave the Lab in better shape. I started out not able to use my right leg and foot and I’m currently able to drive using my right leg and foot.

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★ 5

I have seen a difference in my workouts due to coming to StretchLab! Highly recommend Scott and Tyler for my stretches!! 10/10

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★ 5

I was referred by a friend and had no regrets! Scott was my flexoligist and he is amazing!! Super great personality, a people person for sure. Great customer service all around! Highly recommend!!!

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★ 5

Wow!!! I can't say enough how much I appreciate this place. I suffer from Plantar Fasciitis and the pain is unbearable. Alexa is amazing 👏. She's a Godsend. I started two weeks ago and I'm seeing positive results. So...much better than taking medication for my pain. Thank you so...much!!! Alexa.

Source: Google

★ 5

Coming back to re-review. I went for my first session and everyone was fantastic. The sales reps, the guy that checked me in, and the flexologist.

The first stretch itself was a total waste for me to be up front. I left feeling just as in pain and tight as when I came in. The stretches were very basic and none of them required an assistant. The locations that needed stretching were overlooked.

Even though everyone was so kind, professional, and caring, I didn't plan on returning just because I didn't need to spend money for stretches I could do myself that didn't really help my situation.

This is where the review changes. A couple of people reached out to me over email and bent over backwards to take care of me which was totally unexpected. It's been very humbling to see what real customer service looks like. I mean everyone shot it out of the park there. On the customer service and professional end, I can't rave enough. They deserve a five-star review.

I went in for a second session and it was a completely different experience. They took the time to understand my body and its challenges. I physically felt more relieved as compared to when I went in the first time! Although they still did not do the stretches I needed and discussed in length, what they did was more helpful than the first time. Thank you for everything, team. Especially Tyler who was willing to give this a second chance with me!

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★ 5

Jackie is the best!! She remembers where the tightness is and she continues to work the area until it's better. Flexibility has increased which will help when playing sports. She's our favorite Stretchologist!! LOL

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★ 5

Jasmine (front desk) and Scott (Flexologist) were AWESOME! Jasmine was sweet and very friendly. She greeted me as soon as I walked in. Scott was very knowledgeable and was able to stretch out my aching lower back and thighs. I felt like new again when I left! I would highly recommend this location.

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★ 5

5 star service and the trainers really know their stuff. Highly recommend.

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★ 3

Amy is great. The sales guy seemed a little like a used car salesman. He didn’t follow up on what he said he would. It’s not cheap either.

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★ 5

Amazing staff, great service and products! Jackie is #1

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★ 5

I have become a true believer, I started doing it because I want to see what it was al about. now I don't know what I will do without it. Don't get me wrong , it's not cheap, but we'll worth it. Jackie is my girl, With Bailey's a good backup

Source: Google

★ 3

Place was clean and nice. Reminds me of the joint chiropractic a little but they just stretch you. I went in for an initial stretch and I have back issues and wanted to see how it would handle it and they never got to my back in the initial stretch. They wanted me to get a plan or packages to come back and find out if my back can handle it. Told them that's what my first time was for and won't buy anything cause I don't know if my back can handle it. They called back and tried to get me to buy packages a second time and I told them no. If you like being stretched they do a good job of that.

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★ 5

Great! Highly recommend!

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★ 5

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★ 5

Great!

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★ 5

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★ 5

Bailey is Awesome! He really pays attention and always has advice to give you as far as to keep you limber and control pain. Plus, he's a great Animal lover, so he has a great sense of humor. Ask him about Sadie his dog 🐕

Source: Google

★ 5

Stretchlab has been a game changer for me! I suffer from a lot of pain from previous injuries. Stretchlab was recommended to both myself and husband. I decided to give them a try. Upon my initial consultation with flexologist Scott Curry, he customized a treatment plan that has helped me gained back my mobility and wellness. Thank you Scott and team for your expertise, friendliness and professionalism. I highly recommend Stretchlab team on shanefield!

Source: Google

★ 5

I like the way Jackie listens to what I have to say about my body and proceeds accordingly.

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★ 5

Sandy is the best. She really understands your goals and helps you improve your performance.

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★ 4

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★ 5

We have been going for the past several months and we have better flexibility and general health.

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★ 5

Great stretch! I felt very relaxed afterward. Ask for Amanda.

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★ 5

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★ 5

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★ 4

I looked into this method before my 200 mile cycling ride. Got 1.5 visits in and it was really good. Saw Kate first and she was incredible. Then Jacqueline and she was just as awesome. Location is clean and order free. It does avg to about $75 for 50min. They did have a special that dropped it to about $60 per 50 min session. But I feel the bang for the buck is not there if you are on somewhat of a budget. You have to have the money to spend. Compared to massage therapist SL is making more. The benefits of each are amazing but again the cost is higher to me due to the fact that it’s the “new hotness”

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★ 5

Strech Lab has really helped me regain flexibility and mobility. Sandy is awesome and the whole staff so friendly and professional. Truly recommend them if you need help like I did.

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★ 5

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★ 5

After weekly sessions, my range of motion in my back, hips and hamstrings has increased and pain is gone. Jackie is professional and very knowledgeable. She asks good questions and will fit the stretch to address any problem areas. Jackie and the entire staff are friendly and they have fun. I always feel great after my stretch and look forward to the next session.

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★ 5

Great combo of stretching

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★ 5

I have been going to the StretchLab for nearly a year and my flexibility has greatly increased. I had a number of surgeries in 2017 due to a cycling accident including knee ACL and PCL surgery which significantly limited my range of motion. After a year, my knee range of motion has greatly increased. Additionally as an avid runner, my one on one sessions help decrease the risk of injury and promotes my recovery time. I am grateful for the StretchLab especially Sheena, Jackie, Sarah and Aarón. They always ensure to address my needs for each session. Thank you for keeping me mobile and flexible.

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★ 5

My son and I have been going here for over a year and definitely have seen improvement in flexibility and a decrease in soreness. The staff are great and really treat you like family!

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★ 5

It's been a great experience. I look forward to my assisted stretch with Sara every week. We've identified a few areas to work on in general. My health and flexibility is already pretty good, but I do suffer from the usual office pains. She has helped tremendously loosen out the tightness in my neck shoulders and lower back. I deffinately reccomend the longer weekly sessions to see the best results. Consequently my posture is getting better, I sleep more comfortable, and of course my flexibility has greatly increased. I've also picked up on techniques that I can continue to practice on my own. Thanks Sara and team!

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★ 5

I love my stretch appointments! Jackie is amazing and very caring, supportive, and always gives ideas on how to feel better between appointments! The staff is always so loving and kind to my 6 yr old that has to go with me! I couldn't ask for anything more!

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★ 5

Been visiting here almost weekly since it opened... I've worked with several flexologists and they are all wonderful. They always ask how I'm feeling, what I want to focus on and keep up with my aches and pains to be sure to target the right areas each week. And they give me advice on stretches I can do between visits.
It's an important part of my recovery in my heavy workout routine!
I also utilized the virtual stretches during the shutdown, which were a nice benefit until the location was able to reopen.

Source: Google

★ 5

Hands down one the best places I've been to. Sheena is a very knowledgeable flexologist and ensures my body gets the deep stretch it needs. The entire experience has been great and I am always looking forward to my next appointment. The environment is very clean and welcoming. Highly recommend anyone to give this place a shot.

Source: Google

★ 5

Highly recommend

Strechlab Shanefield

Has really helped me on my workouts and staying loose

Sheena at stretchlab has been a big help

Dan

Source: Google

★ 5

Everyone is so friendly and nice! The flexologists there are the best, especially Jackie! If they continue to have people like Jackie working there, StretchLab will have my business for a long time.

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★ 5

A good place to start your health fitness program by having proper stretching.

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★ 5

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★ 5

What a great experience! I recommend this place to anyone to will listen. Aaron and the rest of the staff is tops. Try this before you get a massage or go to the Chiropractor. It’s wonderful! 👍🏻👍🏻👍🏻👍🏻👍🏻

Source: Google

★ 5

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★ 5

Absolutely love StretchLab! Aaron is the best flexologist and the staff and setting is amazing. Clean environment and best stretch!

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★ 4

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★ 5

Well I have been called by stretch lab a few times. Decided to actually try them out. The class was really good,stretched me out had more range of motion and felt longer. The customer service was A+, super friendly. The location is clean with nice equipment. The only down side for me was the cost.I know you get what you pay for but adding this to my gym membership is almost an extra car payment. Wish they did a punch card or something with out a contract. But please try them out, you wont be sorry.

Source: Google

★ 1

The reflexologist are good but the way business is being conducted and communication is a big issue. I receive a sales call that StretchLab Dominion is running promotion where people in the area that have tried their service but didn’t makeup mind to join will get another chance to come try the service for reduced rate of 29.99 and I agreed to take that bait. I asked the lady if I can call back in an hour and I did that and booked the appointment. They never gave me a bill to sign after the service. Afterwards, I get email that they were. Bathing me 99 dollars for a 25 minute service. I called and requested refund that the front lady said they were going to look and call. Nobody ever called! I went there in person and was told the same thing!
I wouldn’t trust them anymore!

Source: Google

★ 5

I decided to give assisted stretching a try due to some old sports injuries. They gave me the option of an introductory price of $49 for a 50 minute session to see if I could benefit from the service. When I came in for my appointment, I was greeted by Mallory, she was so pleasant, greeted me with a smile, and was very knowledgeable about the business. I learned that a Flexologist is the professional that will be assisting me with my stretch. My appointment was with Aaron. He was absolutely amazing! He was explained every muscle that he stretched. After 50 minutes the difference was huge compared to when I got there. Once he was finished, he told me how often he needed to see me based on my current flexibility. Stretch Lab is a membership studio, so Mallory explained the membership packages. Of course I signed up, 4 sessions per month based on Aaron’s recommendation. The thing I liked about it was that this is not a contract membership. I was required to put a card on file, that was fine with me, since payments are automatically withdrawn.

That was 2 months ago. I’ve been seeing Aaron regularly. I feel 10 years younger, ive gotten back range of motion that I never thought I’d get back. Best thing I ever did.

Source: Google

★ 5

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★ 3

The flexologists are amazing and helpful, however, I didn't give 5 stars due to poor communication and how business is handled. I was beyond excited to see a place like this in SA, but the transparency when "signing up" was lacking. Typical sales gimmick- first time I went in it was a cheaper rate, then upon checkout was told I can sign up for "x" sessions for "x" amount, which was a good deal, but it had to be decided before I left. Therefore, in that moment, I repeatedly asked if there was a contractual time and if I needed to sign anything. I was reassured several times there's no contract and I can cancel anytime. Management even stated I could pay now to lock in the price and if I changed my mind that day, call back and they'd refund my card. However, it's not been as smooth of a process. About 2 weeks later, I called and said I would need to cancel beginning the next month due to significant issues that were going on personally, and that's when I was told notice needed to be given and I'd be charged another $200+, etc. I was a bit shocked given I asked for details and was never issued/or signed a contract. Maybe their communication has changed since this was back in March (and it's now July)...Anyhow, if considering here, just be sure to get everything in writing.

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★ 5

Great place to get your Stretch on.

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★ 5

Amazing results that stay with me! It's better than a massage. See Aaron and he'll help relieve stress and stiffness.

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★ 5

I LOVE the Stretchlab! Lydia is my Flexologist and she is so knowledgeable and so sweet!!! Not only does she help me stretch my sore muscles from the gym she also helps me if I have fitness questions, nutrition and tells me about upcoming fun classes! Mallory at the front desk is so sweet and always makes you feel so welcome while you wait to be stretched. My husband’s Flexologist is Aaron, he is awesome and always is super cool and helps with fitness/health questions as well. You never feel rushed and are given quality time and excellent service! These people know their stuff!! Highly recommend Stretchlab!

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★ 5

Always feel inches taller afterwards..very relaxing experience

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★ 5

Knowledgeable, experienced, skilled & professional staff. The results are immediate: relaxed, rejuvenated & reenergized. To relieve your tightness and range-of-motion restrictions, you need to visit this location. You are literally in good hands!

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★ 5

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★ 5

Really helpful after hard work outs. Makes me feel better physically.

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★ 5

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