★ 1

Horrible customer service.

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★ 5

Billy es el mejor entrenador del mundo

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★ 5

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★ 5

She's awesome friendly and full of energy even so early in the morning!

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★ 5

booked Marissa’s heated Pilates class with my wife and it killed me. I do heavy weight lifting / bodybuilding so I thought I could show out in class. I was the only guy and I have newfound respect for all the ladies in there, I did my best to keep up but it was not easy. I also sweated buckets so I’m sorry to all the ladies for that. 5 stars for difficulty and stellar instruction / demonstration

Source: Google

★ 5

A great community, great teachers, and great leadership. Mia is the best! She fixes your body posture by speaking to the room. You can tell that she cares for everyone. Real and kind. Ms. Ruiz is a superstar teacher. 🌟 Take Mia Ruiz's class.

Source: Google

★ 5

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★ 1

If you make a commitment to work out and make changes to your self inside and out, then Tru fusion is a solid place to go. Instructors and owners care about what they are doing, facilities are clean, they provide amazing work out spaces and locker rooms. Make the commitment then just go for it ! Don’t look for a way out.

Update. I really want this place to succeed, and being told that classes has been cancelled for whatever reason, or some seasoned instructors leaving, begs attention from senior management. In the last 3 weeks this has happened to me and other members that I talk to on at least 5 different occasions. When classes are not cancelled, I still love taking the classes, the instructors they do have are doing their very best.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

TruFusion has significantly improved my core strength, cardio, flexibility, and balance. The trainers and staff are exceptional—always welcoming and truly committed to delivering an outstanding experience. They consistently go above and beyond to ensure every visit is positive and motivating. The facility is also spotless, which makes a big difference. Highly recommend!

Source: Google

★ 1

Extremely disappointing front desk. Staff were rude, judgmental, and seemed to pick and choose who “deserved” a tour (from what I could tell was based on looks).

I went in wanting to buy one of the trials, but mid-conversation, the staff member literally walked away to show someone else around.

For newcomers: prepare for an unfriendly experience. I was literally pointed down a hallway and left to wander through a maze of rooms to find my class, apparently not “good enough” for a tour. Don’t expect that you will be either, stay out of this toxic environment!

Source: Google

★ 5

Great energy, great music and challenged the class frequently to push harder. Also, offered enough modified movements to ease into the experience.

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★ 5

I love this location, I’ve been to the Dallas one and this one and they all meet great expectations!

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★ 5

Kat is truly focused on your achievements & goals.
Thank you Kat 🧘‍♀️

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★ 5

Super amazing class! Enjoyed the deep stretches and clear directions given by Instructor 🌟🧘‍♀️

Source: Google

★ 1

I've only been to this studio twice since moving here from San Diego. The classes themselves were good and I enjoyed them, but the atmosphere has not been very welcoming. The front desk staff came across as annoyed or which was discouraging when I'm just trying to find a new home studio and community.

To make things worse, I was charged a no-show fee for a class I remember cancelling — but there’s no way to prove it since the system doesn’t send confirmation emails. When I checked my schedule, it wasn’t listed, yet I still got charged. When I called the front desk, the staff was rude and was not helpful in resolving the issue, which makes the whole experience even more frustrating.

It’s disappointing because I did enjoy the actual classes, but between the front desk interactions, the lack of clarity with cancellations, and the fee issue, I don’t feel supported as a new client.

Source: Google

★ 3

I’ve been attending classes at this studio for a while, and overall, my experience has been a mix of positives and frustrations.

Pros:
• Excellent Instructors: The teaching staff is skilled, knowledgeable, and passionate, which makes the classes engaging and enjoyable.
• Great Music & Programming: The playlists are motivating, and the class formats are thoughtfully designed.
• Popular & Well-Attended: Classes are consistently booked, which speaks to the demand and reputation of the studio.

Cons:
• Unwelcoming Front Desk Experience: The front desk staff often come across as gossips or unprofessional, which takes away from the otherwise positive environment.
• Overcrowded Classes: With classes frequently at capacity, the space can feel cramped, reducing comfort and freedom of movement.
• Excessive Fees: The studio charges for every small infraction (e.g., late fees, cancellations), which feels excessive considering the high cost of membership.

Bottom Line:
This studio has a lot of potential, thanks to its talented instructors and well-curated classes. However, the lack of a welcoming front desk experience, overcrowded classes, and rigid fee structure make it hard to justify the cost. With some operational improvements and more focus on member experience, this could easily be one of the best studios in the area.

Source: Google

★ 5

El servicio es bien, a mi criterio es el mejor gym en sa.

Source: Google

★ 1

Great instructors, but awful management. They gave away 2 of my paid classes to someone else with the same name and refused to fix it. The one time I was as few min late, they wouldn’t let me join — no flexibility, no accountability. The front desk staff are rude, unhelpful, and still charged me after I asked to cancel. The instructors deserve better management and the locker rooms are gross. For what you’re paying they need to provide more services.

Source: Google

★ 5

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★ 5

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★ 5

This is the best group fitness classes that I have ever attended. They have Pilates, barre, yoga, cycling, HIIT, boxing, and much more.

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★ 5

Very clean environment, everyone is really nice & classes play Spanish music!

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★ 1

It’s a very nice fitness studio, but really expensive. I really wanted to attend one of their classes and as a new mom it’s hard to get out, I showed up like ~8 min late and they didn’t let me into the class! I am so upset, I booked it through ClassPass so lost my credits and had to make arrangements for my nanny to watch my baby so I could go to the class…. and they didn’t let me in so I couldn’t even go! I don’t think I’ll bother coming anymore.

Source: Google

★ 5

I love this place DOWN! All of the instructors are amazing, but my personal favorites are Ashley, Mia & Casey. Their music is top tier and they put so much energy into each and every one of their classes. This Tru Fusion had been one of my favorite parts of San Antonio! And it puts me in the best shape of my life. Highly recommend!

Source: Google

★ 5

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★ 5

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★ 1

No hi hello or any type of acknowledgment from the front desk .Tuesday 8/4 7pm. Straight to “ what are you taking” . Needs to be some type of professionalism given the cost of these memberships .

Source: Google

★ 5

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★ 4

Great facility, front desk staff checked me in quickly and easily, took me to the room for my class and introduced me to the instructor. Offering a tour of the gym and other rooms for the future would have been helpful as it was my first time ever in the building, but overall very positive.

Source: Google

★ 1

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★ 1

Not able to book my class online ahead of time show up at the time for the class they tell me they can’t let me in because the class starts at 11:30 and it was 1130 when I showed up.

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★ 1

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★ 5

KettleBooty at 5:45am with Ashley = 🔥
Ashley brings nothing but high energy, solid motivation, and great music to kickstart the day! Her coaching keeps us moving with intention—and her reminders to towel down and hydrate are clutch when the sweat starts flowing. Grateful for the vibe, the burn, and the positivity she pours into every rep. 💪🌟

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing staffs
Ashten and Adriana were incredibly helpful and super friendly ❤️
The gym is really clean and hygienic
Friendly community
10/10 (highly recommend)

Source: Google

★ 5

Not sure what I would do without my TruFusion, Sofia, Mark, Ashley..The Pilates Princess, Maya, Casey, Billy, Ming and your Roll and Recover!! I could go on and on…at age 43, all these kids reinvigorated my love for working out. Thank you gang. Much appreciated!!! ❤️❤️❤️❤️❤️ Facilities are clean, the app is fire, workouts are killer, everything starts on time, what more could you ask for!!!???

Source: Google

★ 5

Ashley was very encouraging and helpful. I was intimidated at first but she made me feel super comfortable.

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★ 5

I love coming here and going to Mia, Maddie, and Layan’s classes!! So so fun and worth it.

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★ 5

Holy cow! We are going to have to rename this barefoot Boot Camp kettlebell hell! I don’t know if I am completely out of shape or what? But I almost quit at least three times during this class. All that being said, it was a phenomenal class and I really enjoyed it! Great job, Zoe!

Source: Google

★ 1

Locker rooms are filthy and showers have excessive mold. Studios are very dark and appear to be filthy as well although its tough to see do to limited light. It's a shame because this gym does have potential.

Source: Google

★ 3

Overall, I really enjoy the classes at this studio. Some of them fill up fast, but I encourage others to explore the different options—the instructors are solid across the board. My favorites are barefoot Bootcamp with Billy or Casey; honestly, anything they teach is great.

That said, the cleanliness of the facility is a recurring issue. The studio, showers, and bathrooms could really benefit from a deep clean. It doesn’t seem like regular scrubbing or disinfecting is a priority, and for the price we pay, I think that’s a fair expectation. Just based on this one-stall bathroom, it doesn’t look like it’s been thoroughly cleaned in a while, which is pretty off-putting.

Also, while I know it’s tough with high demand, maybe adding a few more Pilates classes throughout the week could help ease some of the scheduling pressure. That’s just a thought—I don’t know the ins and outs of scheduling, so take that with a grain of salt.

Source: Google

★ 1

Been doing the same barre routine for months, the girls at the front desks gossip very loud and openly. Also it’s starting to smell different in the heated room. It used to be run so differently it seems :( I wish the front desk people were more warm and welcoming.

Source: Google

★ 5

My favorite yoga studio. The best yoga in town. I've tried many, and TruFusion is the best hands down. They offer a variety of classes. The studio is very clean, provides cold towels, and all shower necessities you need. It's definitely worth the expense.

Source: Google

★ 3

The instructors are amazing… but for the price not worth it. Classes are so cramped and ALWAYS booked/ at capacity. Try another student more bang for your buck

Source: Google

★ 5

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★ 1

The Sad Truth,

I’ve been a member of TruFusion for over three years. While the instructors are truly amazing, the management has been consistently disappointing. I used to love being part of the TruFusion community, but the reality is hard to ignore: the space is extremely limited. With only three rooms, classes are almost always full — and so are the waitlists.

Worse yet, classes often exceed the capacity they should, creating a cramped and uncomfortable experience. The decline in management became obvious when basic essentials started disappearing — first sweat towels, then resistance bands, and now even weights.

Imagine paying $170 a month, arriving at a packed class, and discovering there’s no equipment available. Management’s excuse was that two weights-based classes were happening simultaneously — but that’s no excuse. Since that is the way the schedule has been for the last three years. If there isn’t enough equipment, they shouldn’t be overbooking classes.

On top of the overcrowding and lack of equipment, the facility itself has become noticeably neglected. Equipment is often not properly cleaned between uses, and the floors clearly need to be power washed — something that should be a basic standard for a gym, especially one positioning itself as a luxury fitness studio.

Sadly, this is where my 3+ year membership comes to an end. I’m moving on to a gym that knows how to manage capacity, maintain their facility, and truly take care of their members.
Btw if you are in TruFusion because of the instructors a lot of them also teach a different facilities.

Source: Google

★ 1

I’ve been coming here for about 6 months now using ClassPass. My favorite class is the hot Pilates, however these past few weeks they have blocked ClassPass users from signing up for all hot Pilates classes- which is totally unfair imo. I get they can do whatever they want but they need to understand, ClassPass is a much affordable option and has perks unlike their membership packages. Their memberships here are extremely expensive for not having a regular open gym and the lack of amenities available, and all the fees they like to tack on. The month to month pass packs are also ridiculous because the credits don’t roll over each month, so if you don’t use them you lose them. So even if they are expensive, they should offer benefits like credits rolling over. Also they have a no show fee of $35 if you don’t show up. You will also be charged if you show up past the 5 minute grace period. 5 minutes?? That’s a bit ridiculous. You also must cancel 4 hours before the class or you’ll get charged as well for a late cancellation. Not even giving grace for the horrendous construction on 1604 that’s been ongoing for several months. The amenities suck- $5 for mat rental, $2 towel rental? How is this a luxury gym if they charge you for everything even after paying $169/month. Not to mention they overbook classes- most classes you’re packed in like sardines. I think the classes are great, most of the instructors are great, but they aren’t worth it for all the expense, lack of perks or benefits there are for purchasing a membership. Also the majority of the front desk staff are rude, don’t show you anything about the amenities or studios when you’re new and often seem bothered when checking you in or answering questions or requests. I.e. I asked if they could put more cool towels in the fridge prior to class and I waited awhile after my class and they never refilled the fridge with cold towels. This gym isn’t worth the hassle, way too many cons to get locked into a membership.

Source: Google

★ 3

The times I have walked in, the people at the front desk were a bit rude and not welcoming. For my first time, I did not know how it worked and where to go and they made me feel like a burden asking for help and seemed annoyed they had to help me. I almost did not want to come back but the class instructors made my experience so much better.

Source: Google

★ 5

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★ 5

LOVE LOVE LOVE TruFusion at the Rim! So many classes to choose from, clean amenities, great classes, amazing instructors, I can keep going! 5 stars!

Source: Google

★ 5

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★ 1

I had an absolutely terrible experience at TruFusion, and it all boils down to the unprofessionalism of James, who operates the studio. From the start, he was rude, dismissive, and completely lacking in customer service skills. Instead of fostering a welcoming environment, he made me feel like my concerns and questions were a nuisance.

It’s clear that James has no idea how to handle business properly. The way he speaks to paying members is unacceptable, and his attitude alone is enough to drive people away. Well, congratulations—he lost my membership because of his terrible business practices.

If you’re looking for a studio where you’re respected as a customer, I highly recommend taking your money elsewhere. TruFusion might have decent classes, but with management like this, it’s not worth the hassle. Avoid at all costs!

Source: Google

★ 5

Tru Fusion offers all of the BEST classes for every kind of workout style! A Tru class for every workout mode: from cycle, to HIIT, barre, kettlebell, TRX, pilates, yoga & more. There is always a class for my mood! And with the most energetic & motivating instructors & Truteam!

Source: Google

★ 5

From walking in the door to walking out the door, you have a great experience. Front Desk is always on point, smiling and greeting everyone who walks in and wishing everyone who walks out a great day. The variety of classes and times that they are offered is great for the working person or a student. Honestly, I love all of the classes that I have taken. From hot yoga with Kylie to HIITribe with Casey, you won't be disappointed.

Source: Google

★ 5

Tru really did change my views on working out! I used to get bored when I would go to a regular gym because it was always the same thing. Trufusion really allowed me to explore new workout methods like Yoga, Ride and Pilates that I would’ve never done if they weren’t all in the same building. Now my favorite class to take is RIDE! I have found a love for the sport and really enjoy the vibes every coach gives, they each have their specific styles which I am thankful for! Coach Aubrey is probably the person who constantly challenges me in the best way possible, my legs hurt when I walk out of her class.

Source: Google

★ 5

I love this gym! The variety of classes keeps me always changing it up, which helps with my weight loss journey. All the instructors are incredible but my favorites would have to be Billy and Lolo! They’re classes have an energy like no other

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★ 5

Ashley’s Pilates class is the absolute best! A must take for sure.

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★ 5

I’ve been a member at Trufusion for more than 2 years and I truly love it! With so many options of different classes you never get bored. My favorite classes are Vinyasas with Mingxia and Kristel, they bring a very beautiful energy to the class and challenge you each time.

Source: Google

★ 5

Awesome place to go

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★ 5

The class was amazing! Such a challenging workout. Mats are $5 if you need to rent them. They provided cool towels for your face & the locker rooms have showers and amnesties if you’d like to use them. Overall, great energy, a great sweat, and Carly wss a great instructor. The atmosphere is inviting, and the class was taught very well. A little crowded as there was a ton of us, but she was very positive and made adjustments. All staff was friendly. The front girls were welcoming. If I could give more than 5 stars I would!

Source: Google

★ 5

My fav place! The staff goes above and beyond to make you feel welcome and supported. The variety of classes is unbeatable—my favorites are yoga, pilates, and cycle, which are all taught by fantastic instructors. If you’re looking for a place that’s motivating, friendly, and well-maintained, this is it!

Source: Google

★ 5

I absolutely love TruFusion at The Rim in San Antonio! The atmosphere is welcoming, the staff is super friendly, and the space is always clean and well-maintained. But the highlight for me is definitely TruRide! It's hands down the best workout I’ve ever experienced. The energy, the music, and the instructors make every class a blast. It’s such a great full-body workout that challenges me every time, and I always leave feeling energized and accomplished. Highly recommend TruFusion to anyone looking to spice up their fitness routine

Source: Google

★ 5

I’m always so excited to show up to Truride class! The energy is always so amazing and the coaches are so fun. Lolo is one of my favorite coaches there as well as James!

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★ 5

I absolutely loved this studio when I tried it out! Tru Hot Barre was the perfect challenge. Carmelo at the front desk was one of the kindest individuals I've spoken to yet. His customer service is completely on par, greets you by name, and ensures you receive exceptional care throughout the entire process. 10/10 recommend

Source: Google

★ 5

TruFusion is amazing! I’ve been going pretty consistently since October and I’m always excited to go! I can definitely see a difference in my strength/body. The instructors and sweat crew are all so amazing! My favorite is hot barre/pilates with Madison B. She’s so fun and energetic & is always eager to help when needed! Truly love being apart of the TruFusion fam!

Source: Google

★ 5

TRUERIDE is hands down my favorite class! The classes are definitely challenging, but that's exactly what I come in for—pushing myself and growing stronger every session. James, Peychi, Estefania, and Ana are some of the best instructors I’ve ever had. They are always there to motivate you, keeping the energy high and the vibes positive. Their classes not only challenge me physically but also bring so much joy and excitement to my day. If you’re looking for a workout that will leave you feeling accomplished and uplifted, TRUERIDE is the way to go!

Source: Google

★ 5

Every single class I have taken has been challenging but so much fun. The instructors and team are always so welcoming, give you the best motivation and allow you to feel successful each time. Studio is always clean and vibe is always bumping! Definitely recommend!

Source: Google

★ 5

I love coming to trufusion. Every class is a good workout with even better company. My favorite classes are HITT and Pilates.

Source: Google

★ 5

Best gym around! I have been a member now for almost three years and don't go anywhere else now! They have everything you need, from Tru Ride (Cycle) to boxing and hot bootcamp classes, you will never get bored!

Source: Google

★ 5

Just tried the boxing class for the first time this week and LOVED it. Definitely a class that keeps you engaged and burns calories at the same time

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★ 5

I love it here! The amount of class options they have is so great, I’ve been to many other studios where you have to stick with one type of workout, but at trufusion there’s so many to choose from! I still have so many to try but so far I’ve been loving Pilates, barre, and yoga.

Source: Google

★ 1

Gym says it’s judgement free but it isn’t. heard that employee’s record customers on the security cameras. makes me feel uncomfortable for trying to workout and it should make other gym goers uncomfortable. Specifically i saw a video a female associate took making fun of a fellow patron.

i would recommend looking at another gym elsewhere or the female associate should be fired for her appalling behavior

Source: Google

★ 5

TruFusion is so much fun! The experience always starts with the AWESOME front desk team, they even take the time to learn your name & what classes you frequent! I’ve been a member for about 6 months now and some of my favorite classes to take are HIIT with Casey, Zoe, or Anthony, Pilates with Elena or Ashley, Battle Ropes with Anna, and last but not least Boxing with Levar! Every workout is different and consistently engaging, and you always leave feeling great!

Source: Google

★ 5

I couldn’t be more happier with switching from gym membership to a fitness studio. The instructors are all helpful and provide alternative moves in each class depending on skill level. Some of the classes that I have enjoyed trying would be Tru Boxing Conditioning with Instructor Casey Barnett, Tru Tide (Indoor Cycling) with Instructor Lolo Jennings, Vinyasa with Instructor Kylie Finkenstadt, and Yin Meditation with Instructor Lauren Scott. If you are looking for a change or looking for a new self love regime, I highly recommend.

Source: Google

★ 5

Love this gym! The instructors are amazing. I really enjoy classes with James, Casey, and Madison.

Source: Google

★ 5

I enjoy going to TruFusion. The instructors are motivating, challenging, knowledgeable and make class fun. There is a variety of classes to choose from and I like the variety of times available. This helps with busy schedules. The hot classes are my favorite, especially Barefoot Boot Camp - tough but great! I have enjoyed all the instructors - my favorites currently being Billy and Casey. The front desk staff is friendly which I think is always a plus..these are the first people you see when you walk in the door! The app is easy to use as well - it is easy to view the week's classes, schedule a class and even cancel a class if necessary. I would recommend TruFusion to friends if looking for a new place to workout.

Source: Google

★ 5

Over the past few years, Trufusion has helped me develop and stick to a fitness routine that I love and look forward to. If you haven’t tried a class, I highly recommend ride with Lolo, ANY class with James, and boxing with Zach. You can’t go wrong at any class, it will leave you feeling sore and accomplished!

I’ve been to countless studios and gyms and I find myself coming back to Tru for more. No other studio in SA matches the energy and community that Tru offers!

Source: Google

★ 5

It is the culture that impressed me the most. A fun, energetic, healthy, and happy way/place to meet other people. Combined with a versatile schedule with a lot of options it is hard to miss out.

Source: Google

★ 5

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★ 5

TruFusion is the best place to have a good workout and become a part of a beautiful community! The instructors are amazing and the facilities are always clean and organized. My favorite classes are cycle and TRX, banging workout and playlists always!!

Source: Google

★ 5

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★ 5

Great classes, nice atmosphere

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★ 1

I would like to echo what other members complained about here with the costs. I asked the front desk to confirm when I would need to submit to cancel my membership as the classes are now being overfilled. It's 6 inches between you and the person next to you. That is the request from the instructors. They told me the wrong time frame to submit for cancellation and now I'm told i can cancel with fees or freeze the account for $100. What a robbery. I listed below some of the fun small print in the contact you're signing.

f. We reserve the right to adjust pricing at any time. You will be notified of any changes with 30 days’ notice.

b. Reservations must be cancelled no later than 4 hours prior to class start time. Classes cancelled less than 4 hours before the start of the class will be charged a late cancellation fee of $15.

c. A no show fee of $35 will be charged for classes registered but not cancelled or attended.

1. CANCELLATION.
a. A member may request a cancellation in writing by completing a cancellation form online, found HERE. Upon receipt, Member will be contacted by a representative of TruFusion San Antonio to review and complete the process. The process is not complete until written confirmation has been sent by TruFusion San Antonio.
b. I understand that if I terminate my Plan before the completion of the 6 Month Plan that I will be required to pay to TruFusion a termination fee equal to $10.00 per month from the Start Date through the date of Cancellation, plus an additional one (1) month after the Cancellation Date at the Month to Month Plan rate of
$149.00 per month.
Ex: Member cancels 2 months early, ($10*4 months) + $149 = $189

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★ 5

My account is on hold right now until further notice until I move into my new apartment at the rim in November however, I miss James and Sophia. They are the absolute best. I can't wait to return back to my homebase.

Source: Google

★ 5

Love working out here. Friendly staff and very clean.

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★ 4

Though there were times when some of the front desk staff seemed to prioritize certain members, the classes at TruFusion were exceptional. They offered an unparalleled experience that made each session feel like a celebration. The quality of the classes truly set TruFusion apart.

Source: Google

★ 4

I love the class so much and Madison and Jules are great! James at the front is really sweet, but other girls are stand offish and made me feel a little unwelcome at first. Once you get past the front desk it’s great place!!!

Source: Google

★ 5

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★ 5

My happy place! The instructors here are the best I've ever had!!

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★ 5

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★ 5

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★ 5

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★ 5

Love my workouts at TruFusion! They have something for everyone and the instructors are so kind!

Source: Google

★ 1

Bad experience.

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★ 5

Words can’t describe how much I love this place. Renewed my love for working out, made massive improvements in my body, and gave me so much confidence. All the instructors are amazing. I always left feeling like THAT GIRL. Only thing is cancelling is tricky you have to cancel a full 30 days in advance, be careful I got charged twice (I moved). BUT THANK YOU TRUFUSION I LOVE YOU

Source: Google

★ 1

When I started my $30 trial period, I wasn’t sure if I would continue with a full membership. TruFusion made that decision easy with the $35 no-show fee. I wasted $65 but at least it wasn’t more than that. Lesson learned—when a salesperson calls you about a trial period, always ask about the hidden fees.

Source: Google

★ 5

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★ 5

Been going for over a year now and enjoy the classes! Really appreciate the instructors who change up the routines. Seems they have fixed the heating issues and now the heated classes are actually hot again. Wish they would still give you towels for the shower - seems cheap of them to charge for a towel to shower when we pay over 150 a month for membership. The rooms are regularly cleaned and despite how much people sweat you don’t smell it.

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★ 5

Costumer service is very nice! The studio is big and has tones of classes.

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★ 5

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★ 5

Just had amazing customer service from Sophia!!! Thank you.

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★ 5

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★ 3

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★ 4

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★ 1

Terrible experience! Save yourself. I was looking for high end service but this management is just trying to take your money. I had a 12 mth membership for myself. Then I bought my mom a one time class pack to try while she was in town. I specifically told the cashier she lived out of town and I just wanted to buy her a pack of classes. Months later I noticed they had been automatically charging me for my moms class pack and they refuse to return the appropriate amount due. I also gave the previous manager notice I didn’t have plans to renew my membership due to needing child care and I was just informed they do not do that because they “automatically renew your 12 mth “ without any notice and want to charge for the month plus $20 a month left on the new year. Wow! I trusted talking to the workers in the front. How did they make so many mistakes? Do NOT come here!!

Source: Google

★ 5

Great faculty, friendly staff, experienced trainers!

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★ 5

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★ 5

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★ 5

It’s been almost a year since I joined TruFusion, and it has changed my life! I love the variety of classes this gym has to offer. The heated classes are my favorite, it gives my workout that extra kick that I need to feel accomplished after my workout. Their environment is very welcoming and energetic I love everything about this gym.

Source: Google

★ 1

Recently tried my first class free, but the main girl at the front looks like she hates being there. She doesn’t smile at customers nor does she even look up from the screen when checking you in. If you hate your job then quit but don’t show it, it’s extremely unprofessional and off putting. Will not be continuing to come.

Source: Google

★ 5

Can’t rave enough about how much I love TruFusion! I have been a member for over two years. I always recommend it to people. Such an amazing atmosphere and fun classes! Billy goes beyond measure to bring the energy to class and pushes you to work harder! Every day Billy is in the zone, ready to train and motivate you. Mark, Katy, and the other instructors are great as well! Highly recommend ❤️

Source: Google

★ 5

My whole experience at TruFusion has been greater than ever expected. If you want to be challenged, motivated and have a great workout you should really give it a go at TruFusion!

Source: Google

★ 5

I’ve been a member at TruFusion for over two years now. I’ve tried all the traditional gyms out there and this is the first gym that I still look forward to waking into. There are so many diverse classes to choose from all day, every day and the coaches are amazing! The place truly feels like family and I have made some amazing, lifelong connections there. All of the classes are challenging enough for experienced people yet adaptive if you’re just starting your journey of fitness. There’s a place for everyone here.

Source: Google

★ 5

I can't recommend this gym enough. It has truly changed my life. The instructors are of another level and propel you to transformation.

Source: Google

★ 5

Cycle with Peychi is a must! Great music, great instruction… always a fun class with lots of positive energy!!

Source: Google

★ 5

If you’re looking for a gym that focuses on group fitness, Trufusion is the place for you. With knowledgeable, inviting, encouraging and fun instructors, you’ll feel comfortable and welcomed.
From the front desk staff to the other members at the studio, you’ll experience “Tru” kindness.
They offer cold refrigerated towels, infused with eucalyptus essential oil, as well as they stock the locker rooms with other essential stuff you may need.
Different instructors bring different vibes, so no matter if you are in the mood for fast and upbeat or chill and slow, you’ll find that here with a wide variety of classes.
One of my personal favorite things I love about Trufusion is that they theme some of their music for their classes. A class may be “Taylor Swift” themed or “R & B”. There is something for everyone.
I also like that if you see an instructor in the hall, they will make it a point to smile and greet you. I’ve never felt unwanted or disliked. Everyone is like family here. Try it! First class is free!

Source: Google

★ 5

TruFusion has helped me work on my health, the instructor guide you during class and give you tips on how to improve each time. The feedback helps keep the workout safe. My husband and I started off with ride (Peychi, Lolo, Ana, And Jordan) after enjoying ride for a few months, we decided to switch the membership to try out all the classes, hot barre (James), kettlebooty (mark), TRX (Matt), boxing (billy) billy is awesome he also teaches other classes like ride, bootcamp.. TruFusion has become family, what I love about it the most is that I don’t have to think of what I should workout, the instructors help you get the workout in and within 45-60mins I am done working out. You should try it out for yourself!

Source: Google

★ 5

I absolutely LOVE Tru Fusion. It truly kick started my fitness journey. The vibes are absolutely incredible. I always tell people that it’s like doing a workout in a night club! The instructors are the BEST. They truly care and they will correct you if your form is off which is so important. My form improved so much here. All the instructors are great but Billy is the BEST! You will not regret starting your journey here!

Source: Google

★ 5

Going to workout is typically something most people dread doing, however it’s my favorite part of the day. Doesn’t matter what time of day or class you take the energy is always there. All the coaches are great and motivating and truly make the classes fun while still making you work hard. However my favorite thing is no instructor talks about losing weight, being overweight, or anything about weight loss. They focus on gaining strength, love, happiness and doing what you can to better nobody but yourself.

Source: Google

★ 5

I couldn't be happier about switching gyms and choosing this workout studio. The instructors radiate passion, leaving a lasting impact on people's lives. The community vibe is unmatched; it's not just a workout class—it's an uplifting experience that keeps me coming back.

What I enjoy the most is the class schedule and the variety of classes they offer. It’s ideal for those struggling with time in busy schedules. Reserving a spot ahead of time keeps me accountable, powering my journey to reach my fitness goals. I tried my first free class last year with one of my best friends, tried out their Summer promotion for 2 months and signed for a yearly membership before the 2 months ended. I love it!

Source: Google

★ 3

Source: Google

★ 5

I joined as a member since January 2021 when it first opened! Love the classes and community here! Instructors are super motivating and the classes are really fun! I’ve been coming to classes everyday for 3 years! Really saw a change in my strength and flexibility! Love that you can take different modalities in one studio!

Source: Google

★ 5

My favorite place to escape the daily grind. I love that it doesn’t feel like a typical yucky gym inside! Peychi, James & Billy are 3 of my favorite instructors. They are SO FUN & ENERGETIC!!

Source: Google

★ 5

Love all the classes, the instructors are very nice and will motivate you in class. What I most like is their good vibes, feeling a good energy while you are exercising for me is important

Source: Google

★ 5

Everything about this gym is fantastic. From the moment you walk in and are greeted by the courteous staff to the clean locker rooms to the actual classes. Billy and Peychi love what they do and it shows because once you leave their class you feel energized and ready for your day. They respect whatever level or pace each person can handle and try to positively motivate you. Super happy with this place!!

Source: Google

★ 5

TruFusion is the BEST place to release stress, feel strong and empowered. ALL of the coaches are absolutely amazing at pushing you to your limits and making you feel good about yourself. So hard to pick a favorite class/coach because they are all the best!! 10/10 RECOMMEND!🫶🏼

Source: Google

★ 5

Being a track and field athlete from an early age, I am aware of the importance of fitness and conditioning. Since coming to San Antonio, I have been looking for a place to stay conditioned and I found it in Trufusion! It’s a great blend of intense workouts, stress-relieving meditation, and fun activities to celebrate with other members during holidays. It’s been rewarding to learn different types of exercises and forms and I feel stronger from receiving personalized advice from the knowledgeable instructors. Being surrounded by friendly staff and members definitely makes it a gym like no other!

Source: Google

★ 5

I have been going to Trufusion for years now. I started as a spin girl and I loved it so much I branch out to Barre class, it was a challenge but the instructors were always very encouraging. I wanted to get stronger so I stepped out of my comfort zone and started taking Billy’s Barefoot Bootcamp. He is one of my favorite instructors, I love his energy and the way he motivates me. He is the perfect example of the vibe that you find in every Trufusion class. Everyone is welcoming and encouraging. I don’t think there is another place like this in SA.

Source: Google

★ 5

One of the best decisions I’ve made when moving to San Antonio was joining Trufusion! I cannot recommend it enough and so many positive things about this gym makes it one of the best in San Antonio. It’s open 7 days a week, comes with many certified coaches with a wide range of classes to take, friendly staff and a wonderful community that make the environment desirable. Not to mention that it’s one of the cleanest facilities I have seen; after class you will see staff come in and wipe down/sanitize the equipment and the floors before the next class. It has been a positive experience for me, I will definitely recommend it!

Source: Google

★ 5

I absolutely love TruFusion and can't say enough good things about it. The variety of classes they offer is incredible, and the atmosphere is so welcoming. I've had the pleasure of working with coaches Billy, Matt, Mark, and Ana, and they are all exceptional. They are not only knowledgeable but also incredibly motivating. Whether it's Box, Ride, Bootcamp or HIIT, they make every session engaging and effective. TruFusion has become my fitness home, and I'm grateful for the wonderful coaches who have helped me on my fitness journey. Highly recommend this gym and these coaches to anyone looking to get fit and have fun doing it!

Source: Google

★ 5

Love love love TruFusion! I joined about 4 months ago and have gone just about every day since. I struggled to find a way to stay active for so long and TruFusion is officially my go to workout place. The wide selection of classes, atmosphere, and instructors (shoutout kaelin, Jules, Billy, James, and tatsiana) are all amazing!! Highly recommend!

Source: Google

★ 5

Welcoming environment, great classes and some of the most amazing instructors I’ve ever trained with!

Source: Google

★ 5

Love the workouts, love the trainers, love the atmosphere! I look forward to and enjoy the workouts!

Source: Google

★ 5

Trufusion is the best gym I have ever had a membership at. It is clean and run professionally with a wide variety of classes for all fitness levels from beginners to true fitness enthusiasts. Billy M is my favorite instructor and really knows how to push you to get the most out of your workouts. Minimum time =maximum results

Source: Google

★ 5

Best place to be! So happy I joined. Every class is an EXPERIENCE . The energy, the music, the ambience is all 10/10 soon as you step into the door and when you walk out

Source: Google

★ 5

Hands down my favorite studio in San Antonio! Love the instructors and community and the variety of classes available under one roof! Plus they carry lululemon and spiritual gangster clothing!

Source: Google

★ 1

I went to my first free class to try them out & when I arrived the girl at the front desk took my ID and told me i can grab it at the end of the class. It was standard so i said okay! To be fair it was a great class and the locker room was lovely.

HOWEVER, when I was leaving I stopped by the front desk to pickup my ID, the girls could not find it. I was already late to work so I told them to call whenever they find it. 4 hours go by and I don’t hear anything from them so I called and they said that THEY HAD GIVEN IT TO SOMEONE ELSE BY ACCIDENT.

I went back and forth calling them multiple times to try and resolve this, but it seemed like nothing was getting done about it. They could not get a hold of the other member, telling me that they didn’t have her phone number and this and that. It took them 2 days to finally tell me that they “found” the other member’s phone number. They even gave me the other member’s personal information (email & phone number) for me to contact them WITHOUT their consent.

Even after mistakingly giving out my personal information without my knowledge, as well as the other person involved, I was not offered a single thing except an apology. I will never become a member at this gym.

Source: Google

★ 5

Source: Google

★ 5

Me encanta el lugar, atenciones, personal, limpieza por todos lados, lockers y cada cosa que tiene vale la pena; todos los instructores certificados! Tengo unos meses y he visto cambios radicales en mi, muchas clases donde te motivan a seguir yendo! Nunca lo mismo van innovando las clases y hace que tu cuerpo no se acostumbre a lo mismo ; cierto cobran 35 dólar sino te presentas a la clase, es un compromiso y un lugar para otra persona así que avisas que no te presentas y no hay cobro, caro si pero vale lo que cobran
Es lindo llegar a un lugar siempre limpio y con personal con buena actitud! Me encanta TruFusion!

Source: Google

★ 5

Source: Google

★ 5

Great place for a workout. Everyone is friendly and the classes are really good! Love it.

Source: Google

★ 5

I love EVERYTHING about this gym! The staff, instructors, and members are so welcoming and very nice. You can feel the positivity as soon as you walk through the door and that keeps me motivated to continue to come to class. It is also extremely clean including the equipment. I highly recommend Trufusion for anyone looking for an encouraging community to be apart of!

Hot Yin is by far my favorite part of the day. It helps me clear my head and keeps my grounded. Take the class with Mingxia & thank me later!

Source: Google

★ 5

AMAZING gym!! I love the energy and positive attitudes of all the front desk, sweat crew, instructors, and managers!! Everyone is very welcoming and easy to connect with. It makes me want to be there all the time!! The classes all kick my butt and are great workouts!!! I love TruFusion!!!!! 🤍🤍🤍

Source: Google

★ 5

The best atmosphere, the absolute best vibes, energy, and community of people I’ve ever experienced! You can tell that the instructors love what they do (they are very good at it), you can tell that everyone who works there loves it and it truly radiates onto the members. I only have positive things to say about this fitness center!

Source: Google

★ 2

Read the negative reviews too! Someone else said that in the reviews and NOW I see why.
Great looking gym and SOME great instructors (some feel like they have never taught before) but the customer service of the front desk girls is so poor. They are not authentically welcoming or accommodating. I would love this place if they had better customer service as front desk receptionists.

I have been trying to find a nice front desk girl who I can at least feel relaxed with but they are all the same. None exude professionalism or sincere customer service. Once, I was literally waved off while she was talking with someone at the front. Yikes!

Don’t run 4 minutes late - once I walked in 4 minutes late and the front desk girl said the policy was “5 minutes and you’re here almost at 5 so we can’t let you in”. A JOKE.

Don’t forget a thing because you will have to pay for it lol - a towel, a mat, a mat towel

I feel like reviews like this go through one ear of the management team and out the other because I’ve seen a number of reviews that speak on these issues and clearly nothing has changed.

I want to love this gym but I’m definitely capping out once my promotional contract is finished.

Note: these AMAZING coaches that have made the garbage above worth it: summerlin, Jules, Josh, billy, Jennifer, some of the guest yoga instructors, all of the ride and HIIT instructors

Source: Google

★ 4

I absolutely LOVE the different variety of classes and the instructors. The hot classes are extra fun and challenging! But the ladies at the front desk are super annoying. They literally call, email AND text me every single day about their promos. I am AWARE of what promos you have! This is going to annoy and drive people away. Just stop lol.

Half of them tell me my card can get charged at a later date (the date I want the promo to activate), while the other half says I have to get charged then and there. So which is it?

When I arrive or leave TruFusion, I always feel judged for some reason. Their personality just feels very fake to me. I don’t get acknowledged while other people do.

One thing I do not like is they charge for mats lolol. So you’re better off just getting your own! Overall I love everything about this place except the sales/ front desk people.

Source: Google

★ 5

Sumerlin and the TruFusion team have made me feel welcomed since my first time at the studio! Overall, the staff is extremely professional and helpful in guiding you through all their different offerings. Sumerlin is an incredibly knowledgeable teacher who goes above and beyond to support her students. She is encouraging and develops strong relationships with each individual making it feel like a true community! She is one of the best teachers I’ve had the privilege of learning from and can’t thank her enough for motivating me to be my best on and off the mat.

Source: Google

★ 5

As a current 200-YTT trainee, I cannot say enough how much I value the yoga practice and instruction of Sumerlin. She is a wise, strong woman who inspires me to be my most authentic self and my strongest self. The last year of my life had a lot of challenges, and earlier this year my body wasn't in the best shape. Although I've done yoga for 15 years, and had often looked to take a yoga teacher training course, it was never the right time.

This time around I thought I needed to wait to get into better shape. How could I become a yoga teacher, when I normally see thin strong people as yoga teachers? Sumerlin was so encouraging for me to be ME, as I currently am, and giving my all was enough. It has been enough. She has coached me not only to become the best yoga teacher I can be, but to become the best PERSON I can be. I have learned so much from her and I am so grateful she is in my life. She is truly a light in my life!

Source: Google

★ 5

Absolutely love this fitness center. It's not like any gym. It's unique & fun with different classes to choose from ! Bonus: the instructors are amazing!!

Shoutout to Sumerlin for being my mentor & the best instructor to learn from. YTT has been absolutely life changing ! Thank you so much Sumerlin for being an amazing person overall !

Source: Google

★ 5

This review goes out to an amazing instructor and even better person, Sumerlin. Sumerlin is an example and a leader to us all in the yoga community. As a Yoga instructor in training I have learned so much from her and her guidance is done with love and compassion for us all. ❤️ I will always recommend her to anyone that is interested in doing yoga at Trufusion.
Sumerlin thank you for all the light and love, namaste✨

Source: Google

★ 1

The instructor Summerlin blocked me from entering a yoga class yesterday when I came out of the restroom after I had made payments to the course. The instructor gets upset whenever anyone brings up their concerns with how the new 200 YTT yoga program is being run. Not all students are even paying for some reason? SummerLin (The instructor) failed to make it a safe environment by touching us students without consent and makes students cry whenever we don't repeat whatever she says during training. This is an in-person yoga course, but the majority of the program class, including myself, were forced to sit down for 4-6 hour long zoom lectures. We rarely did yoga during the class and SummerLin would only talk about her pregnancy yoga experience and none of us were pregnant. She failed to provide the most out of the classes and she threatened me aggressively a lot by following me from the restroom and touching me whenever I was eating breakfast and not feeling well. I have reported her to the Better Business Bureau and to her higher ups for making the studio feel like a hostile environment. Zoom classes are not yoga,and could be found on youtube for free! The books were biased and the guest yogis were not diverse, they were all just former friends of her (SummerLin), if we had any issues she would just ignore it since they were her friends, but they were never the customers. I was disappointed overall throughout the course. The instructor scares me and I do not feel welcomed. I want to take my money to a different yoga company that supports my health and treats me right as a paying customer. SummerLin comes off as racist to me and I do not want to be abused by her anymore. I just want to move on and feel safe.

Source: Google

★ 1

my experience was not very positive. I felt that manager attitude was unnecessarily cold and unwelcoming. I was overcharged, but got answers like" liability" "you signed!", not supportive and helpful.

Source: Google

★ 3

Great instructors! Clean facilities.
High cost for membership. The app doesn’t work correctly, if you book a class you can’t cancel without being charged a fee, you can’t go to any other TruFusion facility, limited space in class, and there is no independent gym space for you to lift weights, run or use any equipment all must be used in class. There is a student discount but you have to be 25 yrs or younger which is pretty ageist.

Source: Google

★ 1

Be aware you may pay a $30 “no show fee” if you miss a class even though you’ve paid for a long term membership… why should it matter if someone show up or not if they already gave you their money? That’s money hungry business and has no place here.

Source: Google

★ 5

Maddy was a great yoga instructor! She was very articulate in describing every pose and alternatives available. She’s a great class for every level of yogi!

Source: Google

★ 5

Great place & amazing atmosphere!! The time flies by because of the great experience. All the coaches are great. Definitely recommend!!

Source: Google

★ 5

LOVE THIS PLACE!!!! THE COMMUNITY IS LIKE NO OTHER - YOU WILL FIND THE FRIENDLY SMILES HERE!! DEFINITELY TRY IT OUT!!!

Source: Google

★ 5

trufusion is a place that truly inspires me by seeing the accepting community and how hardworking everyone is! it’s a very clean gym that has always functioned properly for me and i could not think of any complaints. truly a 10/10 gym

Source: Google

★ 1

This place definitely needs better workers and overall better management, I signed to get started in January as I am a student and I’m not in the city for holidays, well they charged my card 4 times while waiting for January to get started, after calling multiple times and finally fixing it (while getting attitude from the manager) I go in the app for my first day as they don’t let you book in advance before the membership starts (example: your memberships starts the 12, it’s the 11th and want to book for the next day, no can’t do) well all the classes are full, you are either waitlisted or plain full, I get into a class right after my work shift because that’s the only available one, the parking it’s full and it takes me time to find a spot, I’m 7 minutes late, 7 MINUTES, and the girl at the front tells me they have a 5 minute policy where I can’t get into the class after 5 minutes, I explained what happened and that I’m only 2 minutes after that, and I have been late to class before one or twice for a couple minutes and it was never a problem, she basically tells me that is not true and there’s nothing she can do, that I can be WAITLISTED for another class because that one is also full and is the only one left. If you are paying for luxury experience ($100+ per month membership) you would expect better treatment, understanding or even more available classes, overall I hope it gets better because the quality downgraded and honestly I’m not going to renew my membership after that

Source: Google

★ 5

AMAZING WORKOUT!! as someone who has visited just about every gym and San Antonio, I can say this is definitely one of my new faves! If you like classes, this is the place to be!

Source: Google

★ 5

I have been attending TruFusion since they opened and I truly fall in love with their services each and every single day more. From the moment you enter the studio you can feel the amazing energy each staff member has. TruFusion is a safe place where you can enjoy a workout with a great community of people. TruFusion is not only a gym, but a safe place where people can come together and grow together both physically and mentally.
They do focus on group classes but the attention they give to each gym member is unmatched.

Source: Google

★ 5

Where do I begin? The moment I stepped through the doors of TruFusion I felt the community rush through my veins. This is unlike any gym I've been to before. When I retired from competitive dancing in 2020, every gym I went to didn't give me that sense of community and to me that is a main component to personal success. The staff is so friendly and maintain the showers, locker rooms and studios in pristine condition. There are a variety of instructors and classes to reach every niche. A little emphasis on how amazing the instructors are, they dedicate their time to switch up their playlists and keep the workouts new and exciting. Finally the management is wonderful too. They communicate thoroughly via emails, a calendar in the common area and social media. I'm about to celebrate my 1 year with TruFusion and I can't wait for a lifetime of more barre, cycling, yoga and pilates classes.

Source: Google

★ 5

Best gym in San Antonio. They offer everything from boxing to yoga. 10/10 recommend!

Source: Google

★ 5

Great workouts, coaches, and atmosphere!

Source: Google

★ 5

This is the BEST gym/studio I have ever been to. I could not recommend trufusion enough!!! The classes, the coaches and staff, the cleanliness, the energy, the location, everything!!! If you have the chance to join, don’t think about it twice.

Source: Google

★ 5

Love this place! Best gym in San Antonio. They have a lot of classes to chose from. The staff is amazing and really friendly. The instructors always motivate you do better and work hard.

Source: Google

★ 5

Love Tru and all the staff! I’ve been going since June and am seeing results. Sign up, you won’t regret it!!

Source: Google

★ 5

Love love love TruFusion! I attended as a guest and let’s just say this place did not disappoint. I recommend any class given by Billy. I have done group fitness for over 10 years and I was needing something new. I hate that I loved it so much due to the 30-45 minute drive but it’s so worth it!

Source: Google

★ 5

Source: Google

★ 5

Trufusion changed my life. I love being apart of the tru fam and I am soo grateful for the community, trainers and classes. Don’t second guess it just try out one class and I promise you will fall in love!!

Source: Google

★ 5

Best instructors in San Antonio hands down!!!I have been a member at Trufusion for almost 2 years and I absolutely love it.
They have more studios and offer more classes than any other facility in the area! The only problem I have is trying to decide what classes I want to take for the week!! Whatever you prefer you will find it here at TruFusion from Boxing to Yoga! I have had nothing but complete professionalism throughout my time here. I highly recommend Trufusion to anyone who is up for amazing instructors, challenging classes and a new group of friends to work out with!

Source: Google

★ 5

Great studio and coaches! Love the variety of classes offered. The best cycle and kettlebell classes in town. Very clean, friendly and motivating coaches! love this community!!

Source: Google

★ 5

The BEST culture! The BEST variety of classes! The coaches are so motivating!

Source: Google

★ 5

I did the summer promo at Trufusion from June 6th-October 6th. Only reason I’m not staying is because of the drive from Bulverde. I cannot say enough wonderful things about this place! The results I got after 4 months was incredible. The trainers are all top notch!! Very welcoming environment for all levels of fitness. So sad to be leaving, but grateful for the experience of being a member and the friends I made along the way.

Source: Google

★ 5

Very nice gym!! I went to Kill Bill’s boxing class and true to his name, I almost died. It’s beautiful inside. Aroma infused cold towels, perfect lighting at the mirrors in the locker room (when you’re trying to revive yourself afterwards). Very private showers and bathroom stalls. Someone there to sanitize the equipment for you when you’re done.

Rooms are small and fill quickly so get there early. Also, it’s in The Rim, if you’re not walking downstairs from your luxury Rim apartment, make time to find parking.

Source: Google

★ 5

Best gym I’ve ever been to! A large variety of classes with fantastic instructors. Everyone is so encouraging and helpful. The facility is always kept clean and everyone at the front desk makes you feel welcome!!! I would recommend a membership! 110% worth the results and enjoyment you’ll get!

Source: Google

★ 5

TruFusion has become a part of my everyday world! Almost two ago I hadn't experienced such a rigorous workout that now I continue to yearn for more! I was introduced to TruFusion by my girlfriend when she decided to give it a try. After my trial week I knew I was hooked. We were both hooked. All the coaches not only guided my workouts, but they also keep me motivated and brought high energy to every workout. What a difference in my life! In addition to gaining strength, I have improved my cardio while increasing my endurance. I feel great too! I love that TruFusion is for all people and I am a testimony to that! I also enjoy TruFusion with my friends and family! Thanks to all the staff and all the coaches at TruFusion.

Source: Google

★ 5

Great place that offers unique set of classes with the best instructors! Worth the investment, especially if you need support from a team of great people! Highly recommend any classes here especially if taken with Billy, Mingxia, Ryan, or Peychi!!

Source: Google

★ 5

Love this place! It reminds me of similar boutique gyms in SF. I honestly cannot believe San Antonio has a place like this. I’ve tried the yoga, Pilates, and cycling classes. 5 stars all around for the instructors, friendly staff, clean facilities, equipment, and positive vibes! They offer student discount. The monthly membership fee is worth it.

Source: Google

★ 5

All the instructors are great and helpful. But most importantly kick my butt. Haha!

Source: Google

★ 2

*This rating is based on initial sign up - will update once a class has been taken*

I walked over to Trufusion this morning to try out the place, as they are running a 15 day trial period for a pretty good price. I initially signed up online and Maddie called me to have me come in to sign up (missed her call this was via voicemail).

When I went over this morning I was assisted by a woman with black curly hair up in a bun to register. She just asked (1) my name (2) what day would you like the promo to start (3) use card on file.

Where do I log into classes? 🤷🏾‍♀️
Welcome let me show you around? 🤷🏾‍♀️
Do you have any questions? 🤷🏾‍♀️

So overall not a great start.

Source: Google

★ 5

Love this place, the coaches and all the classes

Source: Google

★ 5

Amazing classes and a friendly environment

Source: Google

★ 5

LOVE LOVE LOVE TruFusion!!! The manager and staff are friendly. I recently joined TruFusion last month and it has turned my life around for the better.

The instructors are great especially Billy. His bootcamp class is the best!

Source: Google

★ 4

Rachel is the best teacher ever

Source: Google

★ 1

***Read the negative reviews posted months ago as well***

If youre looking at this gym for a cycle class, I would go ELSEWHERE!!! the screens on the bikes often dont work and the bars to adjust are often jammed and I have even seen bikes missing pedals completely. They also dont have a set schedule and the cycle room is small with half of the bikes that don't work.

I joined this gym for a three month contract during a promotion period where the first month was "half off". I recently ended the contract at the three month mark and they charged my card for $180.00 "termination fee" within a few days of charging me for a contracted amount. When I joined, no one initially asked me to sign a contract until a week after I joined and I was asked when I was going to a class. They gave me an ipad and told me I needed to sign it before I went into the class. They at no point told me in person there was a "termination fee" equal to the monthly contract amount that would be charged to you when you quit your membership. In a way, it is a last effort attempt to squeeze you for another month. they did say a thirty day cancellation was needed- not that it matters because youll be charged a termination fee anyways.

Also in the group classes, there is no sanitization of the equipment so there is definitely a possibility of getting sick from the lack of cleanliness here. Everyone touches the ropes, the kettlebells, etc and often there are no wipes provided so you can wipe down during the class.

After talking with the manager, who had a list of excuses and was extremely rude (also she is never there and I had to follow up FIVE times to get a call back), I would say this gym is NOT worth the money and the class schedule is always limited and changing monthly. You cant get into a routine if the class schedule changes- even sometimes weekly or the instructors will cancel the class. Youre better off going to Lifetime across the street. Also I can confirm that the people posting "great gym" are people they have hired to be "influencers" and/or people who work there.

update 1/25/2021: the owner, stephen, is also just as disingenuous and allegedly is a "physician" who thinks that not sanitizing is okay and he will email you to "discuss" your issues which will then result into him defending this disorganized, dirty facility. The payment contract they have which they will represent to you as "waiver" ( so members will think they are waiving risk associated generally with exercise) which goes to show that they are trying to hide fees.

Source: Google

★ 4

Source: Google

★ 5

Trainers are great! They are very patient and motivate you to raise the bar for yourself. The place is always clean and well organized.
I really like Barre, Boxing and Yoga. You should try all these!

Source: Google

★ 5

I really love the hot Yoga at TruFusion. The Yoga package is very reasonably priced and the instructors are awesome. The facility itself is brand new and very clean and well kept. Fantastic front desk staff; very friendly and welcoming. Great place:)

Source: Google

★ 3

This is nice gym but it’s ridiculously expensive! $159 a month plus you have to pay another month of fees to cancel. It’s not accesible for everyone. Manager was never seen or heard. The front was helpful. But higher was staff was never seen.

Source: Google

★ 5

LOVED the hot barre class! My legs were on fire and Ryan was an awesome instructor.

Source: Google

★ 5

Large variety of classes offered daily, great instructors and wonderful ambiance! You can’t go wrong with this state of the art gym in San Antonio!

Source: Google

★ 5

I started tru fusion bc I was so bored with my workouts, plus I am recovering from a back injury. They have classes that are a perfect fit for everyone. The staff is so nice and the trainers work with every skill level. I would recommend Peychi for spin, Brittany for pilates, and Ryan for barre. Do the 15 days unlimited for $30 and try all the classes you want! It’s so worth it!

Source: Google