★ 5

All instructors are very knowledgeable and have varied classes. Always something new and never gets boring. They correct form. Great and welcoming environment. Any low rating reviews here are from new people who come in when the class starts or after the class is starting and are expecting the instructor to stop teaching the class to show them around. As professionals they continue to teach because they value all the patrons in class and want to give the best experience even if they lost business of one person who shows up late. If your new, come on time and you will have a great experience.

Source: Google

★ 1

Slow, poor at clearly and simplicity saying that instructions, they basically rapid fire- and don’t correct anyone’s form. I’ve never been to a studio where they don’t walk around helping.
Also terrible customer service:( don’t get the monthly membership because they WONT let you cancel it!!!!

Source: Google

★ 5

Highly recommend Lagree, Tish, Monica & Amy are great Instructors,
Susan & Jenny are full of energy.

Source: Google

★ 5

Such a great full body workout! I have been going to Ultimate Pilates for 3 weeks now and I love it! I used the $30 2 week unlimited pass and had ZERO issues. I have taken all but one of my classes with Monica and she's fabulous!!

Source: Google

★ 5

Visiting from NYC, decided to book through ClassPass and try lagree. I went midday during the weekday so it was only three of us. I thoroughly enjoyed it! I do Solidcore in NYC and so I was looking for something similar so I wouldn't feel like I'm in the slumps. Instructor Susan was great! Paced and very helpful. Would definitely recommend!

Source: Google

★ 1

☆☆☆☆☆
I was really excited to try Ultimate Pilates in Plano through a Groupon, but unfortunately, my experience was frustrating and disappointing from the start.

On day one, I arrived at the scheduled class time and was told I couldn’t participate. I was informed that, as a beginner, I needed to come early so they could show me how to use the equipment, and since the class was full, the instructor Jenny stated she couldn’t stop to assist me. I understood and made plans to return the next day.

On day two, I arrived 15 minutes early as instructed, only to find that the staff member, Tish, was not even there when I arrived. Once she did arrive, I was told I could not join the class because I didn’t have grip socks — something I had never been informed about, not even during my first visit.

When I explained that this was my second attempt at trying to take the class — after making the effort to drive from Dallas both days — Tish offered no flexibility or understanding. Instead, she told me there was nothing she could do and that the owner was on vacation. I asked her if she could at least try contacting the owner to get approval to accommodate me. She said she couldn’t do that, and I was simply given a phone number and told to leave a voicemail — which I did, but received no response.

Also, I was told I would be compensated for the first missed class, but in the rush to turn me away again, no one made any effort to reschedule or assist me further. I was left standing there with no resolution and no real customer service.

After two days of trying, poor communication, a lack of professionalism, and no effort to resolve the situation, I left feeling disappointed, dismissed, and completely let down. This was not the welcoming experience I had hoped for, and I would not recommend this studio based on how I was treated.

Source: Google

★ 5

I cannot say enough great things about this studio! The classes have helped me transform in amazing ways (mentally and physically). I have taken classes under Suzan, Tish, and Monica. I love each of them. They each have their own style, but the things that all three have in common : grace, patience, and encouragement. I HIGHLY recommend Ultimate Pilates!!

Source: Google

★ 5

Source: Google

★ 4

I really enjoyed the experience and the instructor, my only drawback was the lagree machine it was quite old compared to other lagree machines I have tried in other studios I had a fear of falling and I couldn’t focus well on the class. The instructor was very helpful and supportive to make me feel comfortable I wish they had better quality equipment.

Source: Google

★ 1

Source: Google

★ 5

There are only a few Lagree instructors who can truly challenge me, and Susan is one of them.

To be honest, I was quite disappointed when I first came to this studio and saw the old M2 machines since I usually prefer the newer Megaformer models.

However, since there are no Lagree studios in the northern Dallas area, especially where I live, I didn’t have much of a choice.

Meeting Susan, though, has been such a blessing. Her workout routines and her passionate teaching style make me work up a serious sweat to the point where I don’t even care about the machines anymore.

Meeting her has reminded me just how important it is to have a great instructor.

Thank you, Susan!! UR THE BEST !! 😘💗

Source: Google

★ 1

Studio is quite small and felt very unwelcoming. Had the most unpleasant encounter and won’t be returning ever. No wonder they have so many deals going on. I am sure she is a racist and judged me the min I walked in! From the app I registered the instructor as Susan. I got a pass from MINDBODY app and the this lady just refused to help me figure out how to use it. Kept saying I gotta pay when I had the receipt from the app right in front of her. She turned me away saying she has a class to teach. Mind you, I tried calling the studio ahead of class a lot of times but there was no response.

Source: Google

★ 5

I’ve been going here for about two years now and I absolutely love it! All the instructors are great! Suzan is my favorite. She always has a positive attitude, starts class on time and is in it amazing coach. She knows her stuff and she’s helped me gain so much strength and condition my body. I will continue to go to UP and highly recommend it!

Source: Google

★ 5

Suzan is the bomb!!!!!! Love her workouts. She has built a fun culture and community. Super welcoming, friendly, and excellent at her craft. I’m addicted to UP!

Source: Google

★ 5

Took my first class today with Suzan and loved it! Very professional and knowledgeable instructor, class is very challenging but very fun!

Source: Google

★ 5

Suzan is The Best Lagree instructor ever!!! I know most people come to Ultimate Pilates just for her. She is kind, positive, and professional. She knows everything about Lagree. Her routines make me stronger every class. I love the soreness after. Ultimate Pilates is lucky to have her! I will keep coming as long as she teaches here.

Source: Google

★ 1

Don’t buy any groupons with them!! They never answered me and i call them all day for 3 days!!! Extremely disappointed with the service

Source: Google

★ 5

Love this place. Great but challenging workout that hits you differently than just another gym workout. I go here for the change up from lifting or running. Also so convenient it being just down the street so I can easily pop into class. A busy working mother of 3 young kids. This is my sanctuary. Suzan is the best. Friendly and hardcore coach. She will push you in all the right ways. Music is great. Club is clean. Starts on time get there early to secure your spot and stretch.

Source: Google

★ 1

I tried contacting this studio 3x via email/cell, no responses. It was suggested by friends to contact club pilates.

Source: Google

★ 5

A great place to push yourself with a tough strength building workout! Suzan is great at pushing the class and supporting each person in their quest for good form. Highly recommended - I am always really glad I went! Thanks Suzan!

Source: Google

★ 5

Source: Google

★ 5

I have been going to this studio consistently for almost 2 years now. One of the high points for me is the punctuality and high quality of the instructor (Suzan). As a busy woking person, I would hate to arrive on time and have to delay starting by waiting on others who are less punctual. Suzan's class is not often full of beginners (I started as a beginner) even though she is always offering variations on the exercises to accommodate all levels. Suzan's class is very active and uplifting, and even though I go there to workout I was able to make friends there as well. Suzan, please continue doing just like you have been doing. You are doing a wonderful job with the class. A lot of people obviously love your class since it has been challenging to get a spot most of the time :)

Source: Google

★ 5

Great place to work out! Suzan does a great job at pushing the class and supporting us. Highly recommend!!

Source: Google

★ 5

LOVED this palaties class with Suzan she is an amazing instructor and had a great time with her! Highly recommend!!!!

Source: Google

★ 5

Ultimate Pilates and Suzan/my fav instructor rocks! She gives me a great workout every time with plenty of modifications as needed. High energy workout, friendly environment and instructor.

Source: Google

★ 5

Source: Google

★ 5

I’ve been coming to this studio for almost 10 years. The instructors are fabulous! The workout is full body, hitting every muscle group during every class! The people I workout with are always supportive and non-judgmental. And Suzan is always so great to make sure her workouts are fun and different every class! My best days start at Ultimate Pilates ❤️

Source: Google

★ 1

Does someone ever answer the phone or emails? I’ve called everyday twice for 3 days. Why am I charged for a class I didn’t even go to?

Source: Google

★ 1

I went for the first time to this studio with my daughter and from the get go, I wasn't even greeted coming into the class. Suzan had already started class and didn't have the decency to give me one minute to set down my things. She never corrected my form when I felt unsure if I was doing it correctly. And Suzan’s energy felt negative and she didn’t make the space comfortable to get a good workout in. I’m so disappointed because it’s close by my place and I’ve been looking for a good pilates studio but the bad energy is not worth to me to go back. At the end of our trial class she didn’t even ask how we liked the class or offer to explain any packages.

Source: Google

★ 1

I took a workout class here with my mom and the instructor Suzan was extremely rude and unprofessional. When booking the class, I never received a confirmation email or reminder. I show up on time and am greeted rudely by the instructor only asking if we've done this before (we had) and if we had grip-socks (also yes). We turn around to put our stuff down and Suzan has already started the class without us being ready. I've taken Pilates for over two years and I had never had an instructor yell the way Suzan did, it gave me a headache and I couldn't wait for the class to be over. We are for sure never returning.

Source: Google

★ 5

I love Susan’s classes. I like feeling like I worked out. Her classes are intense and modifiable.So, on days where i need to blow steam she gives me that outlet and on days I want to take it easy I take her modification Instructions. I am very happy coming to this studio and having her as a trainer. Through out the years she has made my body stronger. Susan keep keeping us strong.Thank You!

Source: Google

★ 1

I called 6 times on a Wednesday afternoon from 1pm to 6 pm on an hourly basis. Nobody ever answered. And the website does not work for my groupon access. You have to pay the class to get scheduled.

Source: Google

★ 5

This place has really changed the way I care for my body. The staff all teach different techniques, classes are never boring, if you aren’t sore then you aren’t doing it right. I have been going here for 3 months now and Im always challenged to push more. Thank you the Pilates team!

Source: Google

★ 5

Source: Google

★ 5

Had the best experience with these classes, the instructors really know their stuff!

Source: Google

★ 5

I’ve been going to Ultimate Pilates now for over a month and I absolutely love it. Suzan is amazing and made me so seen after our sessions offering words of encouragement. The workout is great and is truly an awesome way to get in shape. As someone who has chronic joint issues, this workout was gentle on the joints but hard on the muscles! Such a good pain if you know what I mean!

Source: Google

★ 1

Source: Google

★ 5

I love the classes at UP, the instructors are friendly and good at showing you modifications if there are any moves you cannot perform. The classes will give you an incredible full body workout with a ton of “burn”.

Source: Google

★ 3

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★ 5

Source: Google

★ 1

Literally calling, texting, and emailing for two days with zero response from anyone on any platform.

Source: Google

★ 5

Source: Google

★ 1

The Pilates classes here are not friendly for all levels. They focus on advance only, don’t teach you anything about the machine, and it seems like they have no care as to how you position your body or do the exercise.

Source: Google

★ 5

I've been coming here for over 4 years, 2-3 times a week, and love it! My favorite teachers are Tricia & Suzan! Recently a new class started called Ultimate Stretch on Fridays from 10:30-11:15am! It is AMAZING! It's a great combo of pilates with stretching. If you're new to pilates I'd highly suggest this class, it's low impact, not overwhelming & slow paced. You get the great benefits of pilates with a little extra to help ground the body. Another favorite class is Fridays at 12:30 pm w/ Tricia! She's amazing with her pilates flow & strap class! You'll leave class feeling awesome & ready to tackle the weekend!

Source: Google

★ 1

Staffs are unfriendly and it’s hard to schedule a class.

Source: Google

★ 5

Great place to workout. I started this about a month ago. Instructors are amazing! They are always making sure all the newbies are comfortable!. I particularly liked the high energy in Tricia and Alex's class.

Source: Google

★ 5

This is a great full body work out. The 50 minutes flies by! My muscles are tired when I leave. Time well spent. Small classes. So nice!!!

Source: Google

★ 5

I thought I would kick my reformer pilates routine up a notch for a challenge, so when i read up on what megaformer is, i thought i would give it a try.
Man, didn't I come to the right place. First time doing the megaformer, UP def. kicked my butt! Now I am hooked. Sadly I don't live in the Dallas area, otherwise, I would keep coming back to their class.

Source: Google

★ 4

I tried out various instructors here and loved each and everyone of them. They have different techniques and workout each tyme I attend so it is never boring and find it routine and predictable. I absolutely love this workout because you are actually working out your entire body: Cardio and Core strength.

Source: Google

★ 5

Best workout I've ever done! I started doing Pilates here back in February and love it! I am seeing great results and feel great! Brand new studio, great equipment, and fantastic instructors!

Source: Google

★ 5

Source: Google

★ 4

Best place to workout !!! Instructors are awesome

Source: Google

★ 5

Ultimate Pilates is the absolute best workout! This is a great studio for anyone looking to get fit!
The studio uses Lagree Fitness equipment known as the Megaformer. The Megaformer can be described as Pilates on steroids because the workout combines full body strength plus cardio. But, don't let that intimidate you. The classes are small, intimate and the instructors are knowledgeable and nice. You do not feel "out of your league" here and the workout is amazing! I have never felt better!

Source: Google

★ 5

Awesome workout & instructors! This workout has really gotten me out of my workout slump & no workout is the same so you don't run the risk of getting bored! I'd definitely recommend Ultimate Pilates!

Source: Google

★ 5

AMAZING WORKOUT! You want to get into shape - this is the way to do it! You've leave every class stronger and looking forward to the next one.

Source: Google

★ 5

I can't say enough good things about Ultimate Pilates. I always leave the classes feeling like I got a great workout. All the teachers are so wonderful, patient, and encouraging. They always mix up the classes so you never get bored with the workout. I would highly recommend Ultimate Pilates to anyone looking for a great pilates studio

Source: Google

★ 5

I found Ultimate Pilates through a Groupon and couldn't be more pleased with my experience! The instructors are knowledgeable and skilled, while also being compassionate and motivating. They always customize the exercises to meet my needs depending on previous injuries or weaknesses I have. Great workouts!!!

Source: Google

★ 5

I love this place! I've done pilates before and consider myself in excellent shape. However, the megaformer machine they use is 1,000 times better and more effective than the regular pilates reformer machine. It's a bit pricey, but if you can afford it-I think it's worth it!

Source: Google

★ 5

This place is awesome! Excellent teachers who really work you through the paces...in the nicest possible way. Great music and fun vibe. Makes working out "fun"!

Source: Google

★ 5

What an amazing class! They really push you to get the most out of every workout, and there is an instructor for every personality type.

Source: Google

★ 4

Great clean profressional place! Love the machines, be perpared for a great workout and to be sore the next day.

Source: Google