★ 5

Excellent fitness club without breaking the bank. Helpful, friendly employees.

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★ 5

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★ 1

Be careful when trying to freeze your membership at the club’s front desk (even though this option is listed on their website). Unfortunately, I did exactly that, but the charges continued anyway. When I returned from my vacation, I was denied a refund. My communication with the manager led nowhere, and no one is willing to correct their mistake.

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★ 5

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★ 1

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★ 5

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★ 4

Love the gym. Showers need some work. They smell nasty and they are never cleaned.

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★ 4

Villa Club has truly become a special place for our family. From the moment we arrived, we were welcomed with warm hospitality and impressed by the attention to detail throughout the club. One of the highlights for us has been the incredible childcare team Ms. Cima, Sebastian, Ms. Brittany, and the rest of the staff have gone above and beyond to make our child feel safe, cared for, and happy. Their genuine dedication gives us complete peace of mind, allowing us to fully enjoy everything the club has to offer.

We also want to give a special shout-out to the swimming program. Our son absolutely loves his lessons, and Sarah has been wonderfully supportive throughout the process.

We can’t say enough great things about this place. We have been members for over two years and It’s become a home away from home, and we highly recommend it to any family looking for a top-notch recreational experience with outstanding childcare and programming.

UPDATED!

We’ve been members of VillaSport for almost 3 years, and we’ve absolutely loved it. Everything from the staff to the amenities and the kids’ area has always been amazing.

However, over the past few weeks, we’ve noticed that the gym has become extremely overcrowded. It’s becoming harder and harder to find available machines, and most of the classes are packed. The kids’ club is also busier than ever, and getting a reservation has started to feel impossible.

It’s disappointing because this used to be such a great place for families, but lately it feels like they’re prioritizing new memberships over the experience of their current members. If things don’t change, I think a lot of longtime members might start looking elsewhere. I really hope management takes this feedback seriously VillaSport has always been such a special place, and we’d love to see it stay that way.

Source: Google

★ 5

Awesome people work here

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★ 3

Our sauna smells like shit, over priced memberships, people steal your stuff on basketball court, staff is really nice though. And it’s not their fault they company sucks

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★ 1

I’ve been a member at Villa for over 7 years, and today I finally had enough and canceled my membership. The decline of this place over the years has been unbelievable. The locker rooms are consistently filthy, floors always wet, towels left everywhere, and a smell that makes you question if anything has ever been deep cleaned. The sauna and steam room are downright disgusting, with visible mold, black water pooling underneath the benches, and grime that clearly hasn’t been touched in ages. I’ve never once seen staff actually clean these areas.

Housekeeping is nonexistent unless you constantly hound the front desk for basics like cold towels. Even then, half the time they’re out or come back warm and damp. The Kids Club, which should be one of the highlights, is an absolute nightmare to get into, especially on weekends. It feels like chaos more than a safe place for kids.

The weight floor is always overpacked, and it doesn’t matter what time of day you go, you’ll be waiting for equipment. To make matters worse, the new renovations they’ve been bragging about look like they were slapped together on a budget. Poorly built, already showing wear, and nothing like what’s advertised.

I’ve brought up these issues with staff and management multiple times over the years, but nothing ever changes. Complaints go in one ear and out the other, and accountability simply doesn’t exist here. What used to feel like a premium club has turned into a place that can’t even meet the bare minimum of cleanliness, safety, or customer service.

Source: Google

★ 5

We love this facility, awesome equipment, the heated pools, hot tub, sauna and now a recovery center! What's not to love!

Source: Google

★ 4

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★ 4

As a former member for several years, I found Villa Sport to be one of the better gyms in The Woodlands area. While the price of a monthly membership is a little steep, I do feel like you get what you paid for.

Pros:
-Expansive weight and cardio rooms. If I had to wait for a machine, which was rare, my wait time was short. Free weights were always available.
-Adults-only areas and pools
-Convenient location and hours. Very close to major locations in The Woodlands.
-Quick cancellation process. I didn’t feel guilted to continue my membership and random fees weren’t applied.

Cons:
-Broken machines would remain unrepaired for a week at a time.
-Lack of enforcement of gym etiquette. Teenagers were often loud and disruptive, especially in the weight room. It came to a point that I would change my gym schedule to avoid them.

Source: Google

★ 5

Villa Sport The Woodlands isn't just a gym-it's my lifeline. Hate leaving home, but once I'm there? Total shift. Super friendly staff make you feel at home, equipment's flawless-I love the sauna, steam room, jacuzzi and the cold shower,
My wife's trainer's incredible; she's fitter, happier than ever. We're so thankful it's right near our neighborhood-the whole team's amazing, working overtime to keep every inch spotless, even the bathrooms. We're beyond satisfied-thank you to everyone that works there, Health is Wealth.

Source: Google

★ 5

I am a member there only for the Sauna/Steam Room, and the outdoor lap pools, which all are fantastic.

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★ 5

The only reason my family and I have a membership at Villa Sport is due to the competitive swim team program Austin Van Overdam runs at Villa Sport-The Woodlands location. Austin is building a great program and has been a great competitive swim coach for my sons. I have tried multiple programs, and by far Coach Austin has been the best coach for my boys. I highly recommend Villa Sport if you are looking for a competitive swim team program.

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★ 1

Garbage policies, nickel and dime you in everything, very unprofessional and unhelpful.

Machines are constantly broken, there's always some sort of construction or shutdown that disrupts everyone,.while still charging you ridiculous costs.

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★ 5

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★ 2

More often than not key amenities are out of service. Hot tubs, saunas, steam room not working. Always numerous pieces of exercise equipment out of service also. Not worth the $160

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★ 4

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★ 1

The pool is not being attended to as it should. The indoor pool smeels like bleach so bad that it buns your eyes and makes your skin itch. Its a terrible environment for the kids on the swim team and members like my self who do not wish to get a chemical burn in my lungs do to lack of integrity for managing chlorine levels and pH levels. I honestly cant believe the lack of care villa sport is exhibiting for thier pools yet again!! This also happened in July . I and other members would gladly pay a little more for better management for the pool if money/ cost is the issue to get quality. Please charge me more and im not joking. If thats what it takes to get you hire people to do a better job. I want quality! This is unacceptable!!! No one wants to breathe these chemicals in especially while exercising. We were terribly sick all day Saturday from the chemicals and my sons skin broke out.

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★ 5

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★ 5

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★ 5

Had a great time visiting the pool area with the family. A friend of our had guest passes so we decided to tag along. The young lady Shayla ( sorry spelled incorrectly) was wonderful and helped me fill out all the day-pass information. The pool was fun for the kids as they have a shallow end/playground for the little one and a lap pool for the older kids. As we walked through the lobby I was able to check out the workout equipment and indoor eating spot and everything looked topnotch. We will definitely be getting a membership.

Source: Google

★ 5

Great place with a decent price

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★ 5

Villa Sport is a beautiful facility. I toured this morning and the Ambassador Audrey was kind and welcoming. The facilities were clean and well kept.

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★ 5

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★ 5

Value is great, stuff is nice.

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★ 5

Previous rating submission was inaccurate, Villa is the best gym in The Woodlands to work out.

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★ 4

Great club! Too expensive though. Monthly price is not realistic to manage/afford for most people.

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★ 5

I'm reviewing the coffee shop on the ground floor. It's my favorite place in the woodlands, especially in the winter. It's because of the coffee shop that I intend to join the gym 😀

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★ 5

Great for the elliptical!

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★ 1

Don’t come to  Villasport, their customer service ends the moment they have your money.

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★ 1

I registered my child for this gym’s camp and had to cancel before it even started due to a family emergency. I reached out well in advance, but the manager, Cody, simply apologized and refused to refund the $445 I had paid. I received no service, yet they kept the full amount. I understand having policies, but a complete lack of flexibility or consideration — especially for situations outside a customer’s control — is incredibly disappointing. Think twice before committing your money here.

Source: Google

★ 5

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★ 5

We’ve had a wonderful experience working with Amirah Deais, Fitness Director at VillaSport, and Malcolm, one of the VillaSport trainers. Amirah has been incredibly helpful, professional, and approachable. She made it easy for us to get started and provided a clear, thoughtful outline of summer fitness goals tailored to our needs. Malcolm has also been fantastic—motivating, knowledgeable, and supportive every step of the way.

Together, they’ve created a welcoming and goal-oriented environment that’s made our fitness journey both enjoyable and effective.

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★ 4

Super family friendly

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★ 4

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★ 4

Nice gym with great amenities. Friendly employees and clean facilities. Lots of equipment! Wish the free weight area was bigger and more spread out with less hospitalish lighting. But we’ve enjoyed the gym so far!

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★ 1

Today was an unpleasant experience at VillaSport. I’ve been a loyal member for several years, paying over $300 per month, and I usually enjoy the pool on weekends. However, today it was completely overcrowded. Despite many empty seats, they were covered with used towels, making it impossible to find a place to sit.

To make things worse, the atmosphere was chaotic—people were fighting with water guns, and the noise level was out of control. Frankly, it felt like a rented-out party rather than the premium experience VillaSport promises.

I’m not trying to be classist, but the vibe today was not what loyal members expect. Please reconsider hosting large, rowdy group events at the expense of long-term members who value a relaxing, well-maintained environment. It’s disappointing to see the standards slip. I hope you’ll take feedback like this into account and make changes for the sake of your loyal members.

Source: Google

★ 1

This is the most racist place I’ve ever been in Beware of the him/her they will cuss at you and belittle you and make you feel unwelcome like I said again beware of this racist place. Please do not go. I’m begging you. I will never step foot in that place again they called the cops on me because of my color Of my skin

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★ 3

This place is amazing and provides plenty of everything you could want or need, including a smoothie and snack café. However the membership, add-ons, and even the café are incredibly expensive, somehow overcharging even through all of the features they provide.

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★ 5

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★ 5

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★ 1

Do not waste your time here. The customer service is not great. They do not call you back when you call for any information. The website is misleading and the charges are not clearly shown. They tell you that you can cancel within 7 days, but you have to physically go down there to cancel. I have called and spoke with a concierge who claimed to speak to the GM at the location, which was supposed to reverse the fees and cancel, but there was no follow through. Now I am being charged $400 and I have never even set foot in this place. If this is any indication of the type of service you will receive at this club, find another one. There are many others in the area and I wish I had done more research.

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★ 5

Excellent service.
Pool is nice for workouts.
Showers recently renovated; sauna under renovation.
Excellent trainers & swim instructors.

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★ 5

Loveeeee this villasport! The iced towels, cucumber water, saunas, childcare, poolside service - it’s heaven

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★ 5

Staff is good and really good with kids. The kids section is clean and looks like a small classroom or school—perfect. Worth it for kids camps too. Engaging

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★ 5

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★ 4

Nice place to spend with family and workouts

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★ 5

OH EM G—if you have kids you MUST go to villasports. Lifetime is like a zoo and free-for-all for the kids and that’s not OKAY. The staff at villasports might as well be TEACHERS. My kids come out better than when they went in (I’m not a bad parent—swear—but they’re that good). My kids only play with little kids their age and if they’re sick they call me. They learn arts and crafts and sharing. It’s good.

Source: Google

★ 5

I love villasport. I am a first responder and there are a lot of other military types and police types. It’s pretty white collar but the people are good and there is a great opp to network with small business owners. Villasport also has friendly staff and GREAT activities for family/friends/kids

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★ 5

Excelent gym

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★ 5

Winter sucks and the sun setting early really sucks so go to volleyball. The courts and other players at villasport are really nice and the area and lockerrooms is clean/safe and there are no scuff marks or anything.

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★ 1

Disappointed in the customer service. Facility is older. Personal trainer was average. Wanted a few personal training sessions - followed all the policies to cancel after several months, went in person, in writing - and they are STILL fraudulently charging my credit card for an extra $900 a month. Would NEVER recommend this place to friends and family.

Source: Google

★ 5

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★ 5

I lost weight—30 pounds and counting! I go to aqua aerobics and do other low-impact classes, but think that once I shed my post college weight then I’ll try some of the cardio machines and a treadmill. They help you reach your goals and set new ones.

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★ 4

I had a GREAt experience here. Trying to decide what gym to join. I enjoy the aquatic area. The women's only area was nice. The whirlpool was broken though.

Caleb at the front desk was a sweet young man from La. He made the check in process easy.

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★ 5

They got me as a busy parent. It’s easy. I drop the kids off and get to workout after work and after their school. All the machines have tv’s too so even if you just walk on the treadmill you can get your zen back. I’m a better parent after I go there. Affordable too!

Source: Google

★ 5

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★ 3

I recently joined as a member about three weeks ago and wanted to share my initial impressions. I’ll continue to update my review as necessary. While the gym has its strengths, there are areas that could benefit from improvement, especially given the premium pricing.

The facilities are functional, but they don’t fully align with the cost. For instance, the upstairs cardio room shows signs of water damage on the ceiling, which raises concerns about possible mold—something I’d prefer not to encounter while working out. Additionally, the water pressure in the family showers is very low, and the cleanliness could be improved to reflect the higher membership fees.

Update: I’ve been a member for over a month now and the concerns I raised have yet to be addressed. Family showers still have low to no water pressure. Some showers don’t even work at all and not maintained or cleaned enough, if at all. Kids always shooting on adult basketball courts unsupervised, even though there’s a kids court and rules clearly state that children must be supervised on adult basketball court. I hope these issues are fixed soon or we will have to reconsider our membership status.

Source: Google

★ 5

This isn’t a little strip mall sized gym. It feels small though and really that’s what I want—everything is clean. Most everyone is friendly—staff and other members. Have been going for over a year now and I think it’s worth it. there are pretty classic things to do and there is a gym and events—you can bring friends too and get them hooked

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★ 5

Great central location with wide range of hours and options. Indoor and outdoor tools. Basketball court, spa rooms and spa services.

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★ 5

Good price, friendly staff

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★ 5

Gyms will charge a fee for canceling no matter where you go. Be informed and ask about having to cancel if you’re like me and a military member and move a lot. Just be a smart consumer. Be conscience AND conscious.

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★ 5

My husband says I can’t hang with the yoga kweens at villasport because I do the same yoga tape and I lost the bet and have to post that they really are lovely instructors. I learned a lot when I went and will keep going back. I might take a different class because they have yin yoga, sculpt yoga (that has weights—be prepared), restorative and gentle. I heard great things about Amy—will check her class out!

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★ 5

Check your statements. Tired of seeing folks complain about being billed “incorrectly”. Been at villasport for years and this has never happened to me. Staff is professional and they invest in their people.

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★ 5

Summer seems really far away but the time to sign up for the kids camps is now because that’s how good villasport is when it comes to giving parents a break during the times whe school is out. This will be my little son’s third year and he will go again from 9 in the morning to 4pm and that gives me time to get my own work done and to clean up the house. You can buy lunch and before/after care if that window doesn’t work for you. I know some dads who drop their sons earlier than I do and pick them up earlier because there’s baseball and stuff in the area.

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★ 5

Had a wonderful experience at VillaSport! The facility is spotless, and they have the perfect relaxing spot for women’s privacy. Everything is well-maintained and clean, making it a great place to unwind and recharge. Highly recommend!

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★ 4

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★ 5

Find your inner zen or your zen within by going to the spa. It smells lovely and it feels like you’re in a resort—minus the hotel room and all that. It’s hard to stepaway but treat yourself especially for valentines day.

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★ 5

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★ 1

Can someone please change out the battery to the scale that's in the men's locker room. It's been inoperable the last 5 days. I pay $300 a month for a family of 4. Getting a new battery for the scale should not be hard.

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★ 1

This company does not care about its members. Very sad. I have been a member for one reason only. Close by and I need a pool and a place to exercise. But I would move out immediately if I would have another option. Worst management on the industry

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★ 4

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★ 5

I do the Jacobs ladder and other machines and tyhere clean and anytime my (haha!) machine is down or broken I say something and the people at the frontdesk tell maintenance and it gets fixed. I don’t think there is anything that those guys can’t fix. There aren’t missing dumbbels and stuff. They do the basics right

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★ 3

I’ve been a member for many years even though I now live 30 minutes away. Always felt it was a good fit for my needs which is the group fitness classes. But lately the best instructors are leaving and if you’re over 50 the classes are just too difficult. Guess they’re targeting a much younger demographic because I’ve seen many of my friends dropping out of these classes. And one instructor teaches so many classes that she is barely paying attention to the participants. Really hard to justify staying for the time and money spent.

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★ 5

They are very good with kids, and listen to their members

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★ 5

They are all so friendly and professional!

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★ 5

My son left some legos while he was in the kids club and I was working out and the team at villasport kept them for him!!!!! And they gave them back to him two weeks later which is just so above and beyond. They keep all kinds of stuff and definitely appreciate that there are a lot of frazzled parents out there

Source: Google

★ 5

Absolutely love Villa Sport! I’m new to the area and a new mom, was looking for a quality gym with childcare. I really love the Villa Kids team and my baby seems to enjoy it, too. I have peace of mind knowing she’s in good hands while I can get my sweat on. There are so many amenities: quality equipment, insane amount of different cardio machines, free weights, lots of rogue equipment or similar for more CrossFit style WODs, lots of group classes with great instructors, multiple pools indoor and outdoor including various water slides for the kids, swim lessons, sauna and steam room, whirlpool, hot tubs indoors and outdoors, and a full spa. I’ve received a facial and a deep tissue massage - both were incredible. Prices are extremely fair. The cafe makes some pretty great smoothies/shakes. Lots of nice seating if you’re a remote worker and need to take a meeting before or after you get your sweat on. There’s also a huge turf field with outdoor equipment and a basketball court indoors. Also, two pickleball courts outside by the pools. I can’t wait to spend my summer here with my kiddo! I wish I would have joined months ago.

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★ 4

Good place

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★ 5

Standard gym and really good at it. there aren’t any crossfit type classes but there is enough of the stuff you need to make a high intensity workout if that is something you normally do. I think they should offer that, but maybe in the new year

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★ 5

Pickup pickleball is the best at the cypress location. It’s exhilarating and combines tennis and badminton with ping pong and is really community driven. The social aspects at Cypress are the best. You improve your agility coordination cardiovascular health and then can go get a drink at the café—10 stars!

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★ 5

Wonderful people, facilities and experiences. My Wife, 2 year old son, and I are recent members. The child care is a tremendous plus for us. Staff has a very welcoming and positive attitude. Great energy. We are grateful to be members.

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★ 1

They can’t seem to change their billing. I went in person and asked them to change my account debited bc my checking account was hacked so I have a new account now. They allegedly changed the profile in front of me. After 2 more months of villa debiting the wrong account I called and they reassured me that my old account was removed. Then I got debited again to my old account. So I called again and the man who answered my call said he removed the old checking account (again). Unfortunately it has taken me 3 tries so let’s see if they can actually change the account debited.

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★ 5

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★ 3

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★ 5

Love this place, my family favorite

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★ 5

Awesome

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★ 5

Loved this gym. It's clean and has some renovated areas. A lot of activities to make exercise and be in good condition. The staff is friendly.

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★ 5

One of our highlights of the year is the Halloween festivities. The kids love dressing up and showing off their costumes. The treats are always a hit - and we get to enjoy a few ourselves once the kids have gone to bed. Definitely recommend attending next Halloween!

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★ 3

Some of the shadiest billing practices of any institution I've come across. We travel frequently so being able to put our membership on hold is often a deciding factor. During my tour and even after signing up, I inquired about their hold policy. They assured me it was just $15/month to freeze your membership. What they failed to mention is they charge you $15 PLUS your FULL membership monthly rate for the months you aren't using the gym, a "credit" to be later used upon your return. This was not disclosed. Also, they say no contract but if you cancel before 1 year of joining, there is an $80+ cancellation fee. Otherwise, the facilities are clean and stocked well. Our kids love the Kids Club. We love the pools, but the splash pad feature is rarely turned on. When Lifetime opens, we will make the switch as their billing practices are more transparent and easier to manage.

Source: Google

★ 3

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★ 5

One of the standout features for me has been the childcare services . The staff has made me feel very comfortable leaving my kids (7months old and 5 years old ) .
Special thanks to the child care team for being inclusive , patient , caring ,understanding and attentive when looking after my kids especially my 5 year old son that has autism.
The care and attention provided is above and beyond what you would expect .
Kudos for the excellent team work and hospitality in the child care department.

Source: Google

★ 5

The zone for kids is really well supervised and they staff it with instructors and teachers so that no one is neglected or left alone. I really liked how they got my shy little girl to make friends—she was telling me all about playing HORSE and running around in the gym and that’s GREAT

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★ 5

Its really easy to register your family for the care center but I’m here to tell you that you have to register as a guest online first. I would call first to make sure they have the papers before going with the kids so they can get VIP access LOL to the club

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★ 5

Amazing place to the gym

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★ 5

I took my wife and kids to the gym and we signed up for the swimming class so that we could be ready for summer and that they felt confident around water. I signed up for the breakfast with Santa event because they offered it and I can’t wait for my kids to be able to meet Santa—and all in one place

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★ 5

Such a beautiful gym! Villa Sport has both indoor and outdoor pools and hot tubs, as well as wet and dry saunas. Towels provided. Clean facilities. It's a pleasure being here.

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★ 4

Great facility; love the new sauna & steam room! 4 stars because parts of the club need renovations.

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★ 5

Pool is always clean, at right temperature- great job Renée.
Men's locker is well kept, cheerful with Aldo greeting all members.
A special shoutout to my swimming trainer, Cindy whose advice has made a remarkable impact in my enjoyment. Joel for his profound knowledge and resourcefulness of the needs of a newbie at the gym.
All of the staff is very friendly and committed to member's satisfaction.
Thank you very much.

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★ 5

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★ 5

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★ 5

Great facility with a ton of machines, free weights, cardio equipment, hot tubs, swimming pools, sauna, spas and more.
A bit pricey but worth it if you make it a habit to be consistent with it.

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★ 5

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★ 3

I like the towel service and built in locks in locker room. But WiFi and cell connection sucks inside building.

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★ 5

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★ 2

Could be a really excellent addition to the The Woodlands community, but falls very short due to the way they manage the business. Love the new upgrades, love the classes. Staff needs to be of a higher value throughout, would gladly pay more to not deal with the half of the staff that seem to be struggling to be kind to members. Are the slides open? Is the app working? Did you get it fixed? Where’s our children? Seriously, we would like our kids now. The management and sales staff seems overly abundant, and it starts unraveling quickly the further down you go. So it’s always kind of dirty, and that employee just doesn’t care, and let me call
somebody to find out. I hope that they continue to change for the better, $4k a year is affordable, but the trade off isn’t satisfying enough.

Source: Google

★ 5

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★ 1

This has to be the worst run gym in the world. When it takes almost 3 weeks to do a small section of flooring, something that should’ve been done in less than a week, there is a huge problem. Members on top of each other because of lack of space, lack of planning! I would definitely not be joining this gym for a while!

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★ 5

Trainer Malcolm Cooper is great ! Very professional and explaining things so clearly . Very pleased with his instructions and help for body muscle building up routines .

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★ 5

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★ 1

Gym was amazing when we 1st started coming 2 years ago it's been gradually going down hill idk if it's new management or what staff has been rude customer service is horrible. Even the kids club staff use to be awsome they would great us when we came in very nice always smiling now they have attitudes we pay 300+ to be treated like 🗑 I hope things turn around

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★ 2

They were amazing when we started here 2 years ago. Now, they have gone down hill. Staff turnover, kids club, Cafe, pools, construction. Its something new and frustrating every week.

If you got the bread, go to Lifetime.

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★ 1

I won’t recommend this club. I’ve never experienced such a degree of miscommunication and lack of professionalism from the member services staff. Very disorganized system. Also, some of the group classes are super full and therefore not enjoyable.

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★ 2

It’s a great club but another member backed there vehicle into mine. There’s no cameras to look at watch were you park at

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★ 5

Omg este gym es INCREÍBLE estoy por inscribirme aquí. Nos atendió una chica mega amable que habla español y nos enseñó el lugar, todos los espacios súper limpios está remodelado. Las áreas de los niños son bellísimas y aparte tienes cámaras y monitores en varios lugares del gym que puedes ver lo que hace tu hijo en el área del daycare.

Source: Google

★ 1

No paper towels in men's room. 4 people at front desk. It is 2pm 8/7/24
People running with shirts off indoors and I've never seen an employee wipe anything down.
We also got charged full price during renovations for a few months...not primo my guys.

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★ 2

Slow and steady decline. Air conditioning not effective at all. Equipment in need of repair. Television do not work. Rips in carpet. Needs management to step up

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★ 5

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★ 5

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★ 5

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★ 5

Great service

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★ 5

Nice

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★ 5

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★ 4

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★ 1

cannot get ahold of a manager or someone in charge. They started updating adults locker rooms but neglected family locker room and they are dirty, no towels half the time. Even upgraded adults locker rooms are not maintained well.

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★ 1

Everything is broken, poor service, and too expensive for the condition for the club.

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★ 1

Disappointed with Decline in Quality and Service.
I have been a member of VillaSport athletic club and spa for 6 years now, but I am deeply disappointed with the recent decline in quality and value. The employees' attitudes have been consistently poor, the food service in pool area is ridiculously slow with wait times of up to 35 minutes, and the presence of mold in the bathroom is simply unacceptable. Furthermore, the pool is consistently dirty, which is a major concern for cleanliness and hygiene.
It's disheartening to witness the neglect of what was once a promising establishment. VillaSport has so much potential to be a top-tier facility if only they prioritized the well-being and satisfaction of their members.

Source: Google

★ 1

VillaSport in The Woodlands is turning into a facility that’s not worth the money $$ ! BAD & Lifetime is winning even if they cost more…Classes get cancelled, pools keep getting closed, not enough classes - at least 1/3 + classes pre covid & they say they can’t get instructors. Originally corporate stated they weren’t making enough profit really? The Woodlands Texas is very profitable!!! & you’ve built 3 new locations. Instructors are being chased away after 10+ years of working at Villa WHY? They get paid more at Lifetime & oh by the way lots of your old members have left to go to Lifetime. The ONLY reason you still have good membership is The Woodlands areas explosive growth. Local people care but nobody’s paying attention! I’m a long time member 12+ yrs Disappointed in CORPORATE offices lack of care & guest service. Please improve now. Evaluate your business processes & be the VillaSport we used to ❤️

Source: Google

★ 2

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★ 5

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★ 5

I was an original member when Villa first opened, and I’ve been a member on and off since. They are currently undertaking renovations, and due to the new competition from Lifetime, its not overly crowded. I primarily do cardio and light weights, and i can get in and out quickly. For a clean high quality gym, they hit the sweet spot of price, cleanliness, availability, and selection.

Source: Google

★ 5

Villa Sport has made many updates since LifeTime opened up. They are doing a great job keeping up with the game. The Villa adult only pool area, kids club, and spa in the locker rooms beats any other gym in the area by far. Not to mention their prices are way more reasonable. Great place to belong to.

Source: Google

★ 5

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★ 1

The indoor cafe staff is lacking in customer service. They make themselves very unavailable and you are putting them out if by chance they have to wait on you. I ordered a pretzel w/cheeze for $3.50 and choose not to tip. I received a hard cold pretzel 10 minutes later without the cheeze and she quickly disappears to the back room. Finally I able to get her attention to ask for cheeze. She pulls cheese out of the fridge, puts it in a cup and hands it to me... now I have a hard cold pretzel with cold stiff cheeze... WOW!!!

Source: Google

★ 5

Amazing

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★ 5

Good gym

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★ 1

Been a member of Villa for over 5 years and waited patiently for their women's locker room renovation for 6 months. It is sad and upsetting to see mold in the showers, lack of cleanliness all over the locker room, and letting members to come to the jacuzzi with clothes and sandals. Nobody takes responsibility at this facility including the General Manager. It is sad to see they are letting this place fall apart after many years.

Source: Google

★ 3

Used to be a great place but this gym seems to have declined in quality recently. I've found it difficult to get ahold of staff for questions and information, particularly regarding program sign-ups. Additionally, the water filters seem to be malfunctioning and haven't been replaced, and the overall cleanliness and staff responses could be improved.

Source: Google

★ 1

Very poor management!! Overcharged multiple times. Buyer beware

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★ 5

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★ 5

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★ 5

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★ 2

A week ago I would give this place 3 stars, but after theft this Monday, they deserve that star to be cut off.

In general the place is ok, and probably 90% of their customers would be more than happy with it (if price is not a concern). They have all kind of fancy cardio and cable machines, sauna, swimming pools, play courts…
However, I go there predominantly for strength training. All I use is barbell, power rack, bench press rack and cross bar (for chin ups).

They have one full power rack, which is great. However, they have lifting platform installed into it, and the floor of the platform ends right where I would normally stand to pick up the barbell to make squats inside the rack. So if I place my feet right under the bar, where they supposed to be when you pick the heavy weight out of the hooks, my heel would be barely on the platform, and my toes would be in the air which is not a safe position. For lighter weights, I can step back a bit and bend over to pick the barbell, but for heavy squats, it is a good way to injure the back, so I don’t do that. Simply making that portion of the platform inside of the power rack several inches (may be 1 foot) longer would fix this problem and make the entire layout much more usable. And yes, I need to do my squats inside the rack because it is the only way to do them safely. Other way to do it for me would be to do squats facing the open area which feels odd.
So since the power rack is not really functional, I have to do heavy squats elsewhere. Luckily, they have half-rack with safety bar, so I can do it there. Oddly though, this half rack does not stay straight against the mirror. I would be ok with having no mirror at all, but when you have it, you unconsciously try to watch into it straight which in this case can make you turn your body and screw up your squats. Of course I can straighten myself against the mirror after I pick up the barbell from hooks, but when dropping the barbell back onto hooks at the end of heavy set, one hook would be further from me, and I risk to miss it. So again there is safety concern here.

At bench press, there no good way to spot someone with their design of bench press racks. It has that bar behind the bench that prevents spotter from getting close enough. And spotter is in the much weaker position and not of much help if he has to bend over it.

Barbells and weights. While the bars are ok (I still prefer TPB though), they don’t have good plates. Their Iron Grip plates are polygonal. It doesn’t matter much for squats and presses, but horrible to do deadlift with. They have round bumper plates, but those are thick, and while I can barely fit the required weight on the bar, I believe plenty of people can’t do that. So I have to try combination of bumper and polygonal plates to see if it will allow me to roll the bar.

And yes, they don’t have any 35 lb plates.

Their bumper plates and training plates are really good for cleans. And the fact that they have a weightlifting platform – that’s just great. I guess I have to thank crossfit virus for that.

The cross bar – I was able to find only one straight cross bar (the one on half rack). The rest of them (and they have plenty) are all inclined. And I normally do chin ups with supine grip, so I need straight bar.
That would probably be it for their equipment.

Other things – their drinking water has chlorine taste. So I have to bring water from home.

VillaKids is extremely dirty, full of dust everywhere. Just check their climbing rack. If you happened to find it clean, come back couple of weeks later, and you will surely see what I’m talking about.

I will probably still continue to go there because of convenient location, sauna and swimming pool. But I will definitely be looking for something better, unless they fix their equipment issues. And of course they have to deal with thefts.

And don’t pay enrollment fees – they have $0 enrollment promotion every other month.

Source: Google

★ 5

Really nice gym. Great location. Staff was very nice and friendly. They have everything you need. Weights, cardio machines, basketball courts, great bathrooms, sauna, whirlpool. The cafe is great. Good coffee and smoothies.

Source: Google

★ 1

Bad billing system and service, the manager in the woodlands doesn’t really solve things and doesn’t even red emails. I’ve been charged twice and they refused to return the money . They start their reparations closing bathrooms and showers without notice and still keep billing with extra charges.
They charged me for multiple subscription to access to different clubs when I just enrolled to one and they never refund the extra charges.

Source: Google

★ 1

This place is an absolute mess. I went in as a 17-year-old with a 22-year-old companion, as they said someone over 21 would suffice. Guess what? They still refused us entry. Their rules are a complete joke and their staff seem to make them up as they go along. Don't bother wasting your time here.

Source: Google

★ 5

Source: Google

★ 1

I have been a member of Villa Sport for over 6 years and the maintenance and customer service gets worse each day ever since Covid began. This place has been undergoing construction in the men's locker room for over five months since they were going to redo the whirlpool, sauna and steam room. The project was expected to take 3 months max and it is almost been six months and they can't get it to open. Ever since construction started taking a shower in this gym has become unbearable due to headache loud noises and loud music from the workers which by the way rear ended on my friends car. Furthermore, we keep getting lied to even my the managers by fake dates by which the sauna, whirlpool and steam are going to open and it all ends with false hopes. If you were hoping for the sauna or steam room to be any bigger I am sorry to inform you that they seem to be almost the same size as before. If you were hoping to use the outside whirlpool guess what, well it is also closed due to maintenance. Additionally, the fitness director Amirah Deais is always very rude and only yells at you for taking two set of dumbells and going across the gym floor to the free motion machines to perform your workout because all of the benches are taken. I am very disappointed in VillaSport and hope that they can get back on track and the remaining members deserve to be well treated and get some sort of compensation for all the hassles we have been going through in these past few months of construction.

Source: Google

★ 3

Club is working to correct and improve much needed items in the locker room and with machines.

Source: Google

★ 1

Where do they realize they were charged double and don't return your money?My niece switched memberships, Villa Sport made the change, added her to another account, and continued charging me. In the summer, I realized and went to the club to explain that my niece was still on my account. They said it wasn't a problem and that they would refund the money. Many months have passed, and they haven't returned the money, so I'm going to ask them to do it. But this time, the employee tells me he will try, but he's sure it won't go through.
Who doesn't return the money if they realize they charged double???
I stopped going swimming because the indoor pool wasn't clean and the towels were old. We've been very patient waiting for the sauna to be fixed; they've been saying it'll be ready for a month.You patiently wait for things to be fixed, supported them during the pandemic, and when you need attention, they deny it and get frustrated because they don't understand you.

Source: Google

★ 1

I have been a member of this club for 6 years. Last year, we realized that they were charging both me and my sister for my niece’s membership. They changed twice the membership fee for one person for 25 months.
Last summer, I went and they told me they would refund the money without any problem but it would take some time. Since they haven’t issued the refund, I went to talk to them and they kindly attended me. However, they said they will submit my request but they are sure they won’t refund the money because it’s my fault for not canceling the account, even though it was notified at the time that the child was switching to her sister’s membership.

Source: Google

★ 5

I enjoy Villa. Lot's of group classes, instructors are very nice people and so is the reception staff. Lady in the dressing area is also kind and helpful. Equipment is very good too.

Source: Google

★ 1

Run down, deferred maintenance conducted at worst times possible for members (eg indoor pool maintenance started when weather started getting cold), way too expensive for what you get. Want a basic gym+, go to fitness project. Want a bespoke gym that caters to service oriented clients join lifetime (and has the pools), You get what you pay for, as long as it IS NOT today’s VillaSport.

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★ 4

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★ 5

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★ 5

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★ 5

Absolutely amazing place for the work out and you can get whatever you’re looking for

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★ 4

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★ 4

It's a good gym, works for my family and I but just wish the time was later than 10pm M-F

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★ 3

A great family facility and lots of fun updates coming to keep you excited, although it is dated and expensive compared to other options in the area. They make it extremely difficult to cancel your membership, requiring an in person visit to the club or a certified letter. In 2024... It's obnoxious.

Source: Google

★ 4

Best gym in The Woodlands. This place has workout equipment beyond workout equipment. You could easily go to just this place and never be bored. There are multiple areas with free weights and machines, as well as tons of cardio. There is an outdoor area that is astro turfed with CrossFit-type of gear, plus a soccer goal and balls. There is an indoor and outdoor pool area, and both have slides and both have a play pool and a lap pool. Of course, there is a hot tub too. There is a café here, and plenty of programs and activities. The outdoor pool area sells drinks and food, as well as adult beverages. There is a café in this place that does the same. The men's locker room has a large sitting area with a TV playing sports, a sauna, and a hot tub too. It's a very fancy establishment, for a gym. Because of this, the price for membership is very high, which is the only reason I dropped the rating to 4 stars, but if you have the money, it's worth it.

Shameless Plug: On Amazon, read: The Next Step - How to Pay for Government without Taxes.

Source: Google

★ 5

Amei a experiência em piscinas aquecidas e conforto nos banheiros! Excelente para trazer a família!

Source: Google

★ 3

I signed up solely for the outdoor lap pools which are fabulous. I have my own weight gym at home which is a very good thing because, as it was 10 years ago, the Villa Sport gym area is still a teen social club. The locker rooms are slowly being renovated which is good because the facilities looked like a staph infection waiting to happen. Also, the website is the speed of 1995 AOL dial up.

Source: Google

★ 3

Ok

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★ 5

Fenomenal

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★ 4

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★ 3

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★ 5

Great facility, amazing stuff and also close!

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★ 5

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★ 5

Excellent service. Everything is super clean.

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★ 5

Great place!

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★ 5

Great gym with all the amazing equipment

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★ 4

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★ 1

This place was very clean when first joined but now is so dirty and tired of complaining and they don't care. For the price compared to the new gym. It doesn't worth it to stay here.
I will literally get sick here. Look at the pictures

Source: Google

★ 1

We were counting down the days till Lifetime opened up.

The equipment is very run down and not well maintained. Only have four squat racks for the entire gym meaning there’s always a line of people asking when you are done with your set.

There’s always crowds of teenagers huddled around machines. They just stand around having a social hour while not using them and preventing others from using them.

For what you pay for membership, the facilities should be way nicer than what they are. Most other members I have talked to have switched to Lifetime, including several of the trainers at Villa.

Source: Google

★ 4

Aging facility, staff can use a little humbleness. Crowded with teenagers.
The outdoor turf is amazing and outdoor workout area is ok.
Equipment is plenty and maintained well. You have everything you need for a solid workout. Summer time is great for kids in the outdoor and indoor pool that are awesome.

Source: Google

★ 1

I have been a member since 2018 and I cancelled this month.. Villakids management is so bad since a couple of years, they hire people who do not have experience with babies or toddlers I just recently had a very bad experience with the staff from front desk “Mandy” because she decided to yell to my 2 year old because she pushed another toddler she said and I quote “ your toddler was being a bully so I had to stopped her and she almost cried when I raised my voice to her” toddlers need a lot of patience you need to either distract them or go to one knee and try to say in a firm way no pushing. Anyways I don’t feel happy leaving my 2 year old there knowing that they have less patience and empathy towards toddlers.

Aquatics is also a problem I had my six year old in swimming lessons and he had a different instructor like every 2 lessons the instructor will be late and he wouldn’t give me those extra 15 min.

The womens locker room smells like mold. Towels everywhere
Save your money or go to lifetime.

Source: Google

★ 5

Loved it and first time free entrance was very nice of them

Source: Google

★ 5

Great gym located in the woodlands. Has everything from machines, free weights, basketball courts, pool and slides for kids, outdoor CrossFit style workout, very clean, lockers and men’s room are extremely clean. Personally I like the variety of equipment they have that you don’t find at most other gyms. Great crowd, staff is extremely friendly.

Source: Google

★ 5

It’s just such a great place to workout. The atmosphere is Country Club rather than Gym which I love! You need to bring nothing they supply it all if you want. The variety and caliber of classes will make sure you never get bored. I am so happy I am a member

Source: Google

★ 1

Updated review (pictures attached)
I have been coming here for years and loved this place. Same people, everyone was friendly for the most part and the facility was well kept. I have no clue what happened in the past 6 months. But new faces , the villa kids is a struggle every time you go and check in or check out, it’s like every day is the first day. The men’s locker room is down right disgusting and always stinks now. It has been brought to their attention but they never do anything. They never clean the floors or the wet sauna. There is a general distaste it seems from the staff to the membership, which I get alot of these people are probably hard to deal with, I Pay 300 a month for my family and it doesn’t seem worth it. The equipment is now also starting to breakdown. The loyalty I felt to this place will soon be gone when the new lifetime fitness opens. Want my advice , hold off until then.

Old review
Awesome facility. The front staff and managing staff is awesome and responsive. They have a great selection of equipment and weights based on every type of person. The place stays VERY clean and they haven’t been irrational on COVID steps. Only con is some of the personal trainers act like you are lucky to be in their presence and are in there way. But great place.

The child care is absolutely next level and the people in there are second to none. Monthly dues are almost worth it just for the quality of the villa kids people.

——update
Somehow this place got worse. And good luck contacting anyone about your account - do yourself a favor and just wait for lifetime fitness open

Source: Google

★ 5

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★ 5

Great service

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★ 5

I joined Villa a few months ago and absolutely love it. I initially joined because I was a year postpartum as a first time mom and was looking to do something for myself while my baby was cared for. Will and Jordan in Villa Kids played an integral role in helping my baby adjust to the daycare. They are so friendly but more importantly, they are so good with my baby! I am so thankful for them as well as the rest of the Villa Kids staff.

Maggie’s Zumba class is the best. I’ve never been so excited to go to a workout before

Source: Google

★ 5

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★ 5

Great gym with lots of ammenties.

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★ 1

This is a great gym if you're looking for an overpriced membership to be absolutely RIPPED OFF by incompetent and unethical managers.

I put my account on hold but then was charged the full membership amount the next month anyways - not the appropriate pro-rated amount. On August 19th I wrote to the concierge email address as I was told to do if I had any questions, explained the billing issue and asked for it to be fixed, and I never heard back.

So I went into the gym about a week later and spoke with "ambassador" Jake. He looked at my account and agreed that there was a billing issue. He said he would talk to his manager and then he would get back to me in a couple of days once it was resolved. I didn't hear back for a whole week, so I called back and spoke to him, he just gave me a bad attitude and said he hadn't heard back yet, I just had to wait.

I didn't hear back, so I called back again on August 31st and spoke to Luke. He told me he would talk to his boss Sal / Saul and that he would get back to me. I never heard anything back.

So then I wrote to the concierge service again, asking for a follow up on my billing issue. I haven't heard back.

This is an unethical business that will take your money and won't make it right when they mess up - if fact, they won't even acknowledge you. Total scam.

Source: Google

★ 1

We recently joined and absolutely love it. An excellent variety of group classes from the Les Milles series as well as extensive free weights and weight machine. We joined predominantly for the pool during the summer but we’re pleasantly surprised that we loved all the other services equally as much if not more. We have kids as well and they love the villa kids area while we are working out!

Updated review initially we thought this was a great option and alternative to the Woodlands pools in the area… However, one year into it, we are done and canceling. I have been a member of gyms literally all over the world and have to say the two things making us leave are the lack of maintenance, I mean, just look at the pictures of how many machines have been out of over the past week, the mold surrounding the women and men’s hot tub for the past few months, as well as the dirty, nasty ceiling and air filters in the locker room, and then the other people… You’re either swarmed by teenagers on the weight floor asking if they can jump on when you’re not even in between sets… But actively lifting weights, and then the women that just barge past you through doors, and the overall sense of entitlement. Not sure if this is a Woodlands thing or if it’s unique to this particular gym but even Dubai and DC weren’t this bad with snobby rude entitlement
but it’s just really ostentatious and not our vibe… Just this morning alone her to women push past me to get into the body pump class, and then someone asked me if they could jump on the treadmill when I was literally still in the process of wiping it down… Like, are you kidding me? I can’t wait till lifetime opens.

Source: Google

★ 5

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★ 5

Love this place. Steam rooms dry and wet are awesome. A ton of cardio equipment and I never can’t find an open machine to lift on.

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★ 5

Super cool. Everybody is sophisticated that is working out. Locker room has whirlpool. Outdoor area is so cool.

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★ 5

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★ 5

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★ 4

The indoor lap pool was very cold.The showers dont really work that well in the family showers the Hot water did not really work, and it barely dispenses any water. The men's showers were much better. They had awesome sauna.

Source: Google

★ 5

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★ 5

Source: Google