★ 5

Great place to take care of your needs,

Source: Google

★ 5

With the help I received at Wellness Today in Lubbock, TX, I've got my life back. It is such a positive, upbeat environment. The therapists are knowledgeable and caring. The next time I need physical therapy, without hesitation, I'll go back!

Source: Google

★ 5

Source: Google

★ 5

The facility at S Loop 289 is by far the best in town! Very spacious, incredible indoor pool at a therapeutic temperature , and a willing staff if you need assistance. Emma always welcomes you and sends you out with a big smile!

Source: Google

★ 5

Excellent facility!

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★ 5

Need some physical therapy? Or a quiet place to work out? This is the place! Caring staff, plenty of equipment, hot tub and heated pool. Also special programs scheduled each month. I have been a member for years.

Source: Google

★ 5

I broke my ankle and was recommended to come here and I am so grateful that I did. My experience has been great. I would highly recommend Physical Therapy Today.

Source: Google

★ 1

This place is good for therapy but a joke as far as a gym goes. You pay for a membership but it doesn’t include the use of everything in tge gym, those things are extra. I think when you join a gym the price should include everything in the gym. Such a rip off.

Source: Google

★ 1

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★ 5

Meeting the needs of others.. Great job

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★ 4

Very friendly staff. Clean& comfortable facilities. Senior citizen friendly.

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★ 5

It's ok

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★ 5

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★ 3

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★ 1

Not a good experience. I was treated like a shoplifter while trying out the gym for membership while working out with another member. We were spotting each other and working out together and I was told not to do personal training in the gym. They lost a potential membership and referrals to my Wellness clients for this establishment.

Source: Google

★ 1

Rude staff and if you call the Manager Judy will tell you she knows them and will not do about it. I don't recommend this gym at all.

Source: Google

★ 5

Wellness today is a clean and friendly place to exercise at or take therapy, if needed.

Source: Google

★ 5

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★ 5

I really like this place but it is not be right for the Gold's Gym crowd. It is never very crowded but it is full of people recovering from surgeries and seniors. Silver Sneakers qualifed. Clean, well run and owned by Physical Therapy Today.

Source: Google

★ 1

After two years of COVID this gym still requires a mash to enter. In addition the require a mask to come into the lobby to ask a question and if you are not wearing a mask the front desk person yells at you. (they do not give you a mask)
CRUNCH Fitness on Slide Road across from the Mall is much more friendly, larger with more classes and equipment!!!!!

Source: Google

★ 1

The only reason I'm giving this business 1 star is because there isn't an option to give a lower rating. From the very beginning the scheduling was a nightmare. They would make no allowance for the fact that I work out of town and need an appointment later in the day. On the day before my appointment (1:00pm), I called to see if there was any chance of an appointment later in the day and the receptionist said they had an opening at 2:30, so I jumped at the chance. When I walked in they required masks and I didn't have one with me. I asked if they had one and they were more than happy to charge me $5, which I agreed to because I needed to get this appointment done. As she was running my debit card (they don't take cash) she told me that my appointment was at 2 and they wouldn't be able to see me today. I showed her the message confirming the 2:30 time. Didn't phase her one bit. That's when she turned to the dietician who was sitting on her ample behind watching this all play out and didn't even offer a solution. At that point I was done and asked to cancel the purchase of the $5 mask and I would go somewhere else. For the record, it would be a challenge to take a dietician who is 75-100lbs overweight very seriously. I never got past the front counter and I have no desire to go further into the building.

RESPONSE TO OWNER:

Thank you for your response. I appreciate the fact that you are on top of things in your business. I, too, wish the interaction had been more positive.

Source: Google

★ 5

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★ 5

Very nice and caring people. They do an amazing job.

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★ 4

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★ 5

Great staff

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★ 5

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★ 5

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★ 5

Great place to workout, friendly staff, clean environment.

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★ 5

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★ 5

Great place to exercise and do physical therapy.

Source: Google

★ 1

I have never been treated so poorly as I was in this gym. The manager was rude to me on more than one occasion. I tried to ignore her but she continued to go out of her way to make rude comments and be hateful. I hate this because all of the other staff and members were amazing.

Source: Google

★ 1

Zero. JUDY the DIRECTOR is RUDE.

Update - No, it's you.

Source: Google

★ 5

Staff is great. And they always take precautions. Not only for themselves but their clients too. Love this place !!!

Source: Google

★ 5

She is very reasonable and professional

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★ 2

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★ 5

Took care of my dog fast! Thank you!

Source: Google

★ 5

I have been very pleased with the Wellness Today group. They are very courteous, friendly and caring for all of my needs and concerns. All of them are knowledgeable with backgrounds, experience and education in Physical Therapy. I am gaining strength in my body with the program that was developed for me. The facility is always very clean, the equipment is first class, the times of operation are very flexible to my schedule, and it is a great place to meet and visit with other people.

Source: Google

★ 5

This is a great facility. I find all personnel to be friendly and helpful. As I have learned my routine i can do it with ease. I would highly recommend Wellness Today to anyone. The facility is always clean and well-managed. This has been a very good experience for me.

John White

Source: Google

★ 5

Great club and amazing fitness and front desk staff--accommodate all of my fitness and nutrition needs.

Source: Google

★ 4

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★ 5

Love the people there.

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★ 4

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★ 5

Plenty of people to help if needed.

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★ 5

Excellent facility of its kind .helpfully staff.

Source: Google

★ 5

Friendly staff and instructors! Very clean and all of us customers have smiles! Thank you for keeping us well!

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★ 4

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★ 5

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★ 5

Nice facilities. Courteous and knowledgeable staff.

Source: Google

★ 5

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★ 5

This isn't your normal gym. It's a therapy gym. It's very clean with well maintained equipment. The staff are the best! It's a very professionally ran gym. I plan on staying for ever. I highly recommend The Wellness center of Lubbock to everyone!

Source: Google

★ 5

Staff in hand therapy is outstanding.

Source: Google

★ 2

Manager is not a nice lady at all. Insulted me while I was inquiring about a membership. Probably won't be there much longer. But who cares.

Source: Google

★ 5

Source: Google

★ 5

Clean place. Friendly service.

Source: Google

★ 5

Great staff

Source: Google

★ 5

Wellness Today is the best gym in Lubbock!!
✅ Best classes for all levels
✅ Awesome , knowledgeable instructors, trainers
✅ Helpful, friendly staff
Going to a gym overweight and out of shape can be very intimidating. At WT, from when you first walk in the door you feel welcomed. Trainer, Sheila Cagle, changed my life!! I was able to lost 53 lbs and do classes and exercises I thought I could never do!!
Now I love going to the gym and have meet so many friends through WT !

Source: Google

★ 1

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★ 5

Excellent place for a workout!!!!!

Source: Google

★ 5

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★ 5

A great gym with a rehab focus. Very knowledgeable trainers, good rehab equipment in addition to the standard gym stuff. Has a physical therapy office inside the gym, and a physical therapy transition program. The underwater treadmills are a good and gentle way to rehab an injury. They also have a hot tub.

Source: Google

★ 5

Very friendly and personal staff.

Source: Google

★ 2

If you have to go there your treated like a number

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★ 5

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★ 5

Son was there

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★ 5

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★ 5

Very helpful and friendly staff. Excellent workout equipment very clean.......

Source: Google

★ 5

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★ 5

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★ 5

Great place for physical therapy. The staff is great and so friendly

Source: Google

★ 4

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★ 5

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★ 4

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★ 5

When physical therapy is needed it's a great place to get the help you are in need of. Employees are good, helping you to be comfortable as you do spacific exercises to improve what ever you are in need of improving.

Source: Google

★ 5

Well organized and relaxed place. Knowledgeable folks with a commitment to improving your health.

Source: Google

★ 5

Very nice place, very clean and the people are knowledge and NICE!

Source: Google

★ 5

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★ 5

Great classes and staff

Source: Google

★ 1

Poor and incompetent staff. Tried to use my prime network to use this place. The lady at the front desk did not know what to do. First she wanted to charge me $10, when the prime network is suppose to be free. Then she asked me my age, and told me I could not work out without a Dr note. I am over 40, and needed that. Very poorly trained staff. Watch out you "out of towersc when using the prime app to fine gyms in Lubbock. I would avoid this one

Source: Google

★ 5

This is a fantastic place! The personal are great! So friendly!

Source: Google

★ 5

Source: Google