★ 1

Source: Google

★ 1

Literally horrible service. Have been trying to cancel my membership since APRIL and nobody answers the phone and there is nobody ever working at the front desk. They’ve been taking hundreds of dollars out of my account. Save your money and time :) go to a real gym.

Source: Google

★ 1

This use to be a great gym but not anymore. Machines are always out of service like mostly all cardio machines. Weights are out dated broken and all barbells are bent and water fountains are not working. Vending machine always empty no water bottle to purchase or anything else. Restrooms are filthy and hand soap always empty. The gym is always trashy and filthy with trash on floor. Seems like the owner and employees don't care at all smfh.

Source: Google

★ 3

The overall condition and management of the gym appear to be declining. I intend to maintain my membership primarily because the facility is rarely crowded, allowing me to use all necessary equipment without delay or inconvenience until I can find something as close and better. In that sense, it functions almost like a private gym for my personal use.

However, there are consistent issues with basic maintenance and hygiene. Restrooms often lack soap, and paper towels or cleaning supplies for wiping down equipment are frequently unavailable to which I have to bring my own.

While it meets my needs for now, I would not recommend this gym to others. Unless improvements are made, it seems likely the facility will continue to deteriorate over time.

Source: Google

★ 1

I used to go to this gym, but the water fountain never worked and I had to pay for water if I forgot my own. The AC was not very good in the summer and almost weekly a machine would not be working. There was a roach on the seat of the leg press machine that I had to kill with a paper towel a month before I left, and several other bugs I found around the place. I hope they fix the place up at some point.

Source: Google

★ 1

I’ve was a member here for almost 4 years and this place has just become a dump! It started with machines being down for weeks, to holes in bathroom walls, to the water fountain being down for almost 2 years, and a leak in the hvac vent for over a year. All they do is just put papers on stuff that does not work instead of resolving the issue. Management is bad. I Tried called 14 different times to cancel my member ship and no answer. During opened hours I came on my work break 4 different times to cancel and not a worker in sight. Trash cans are always filled , vending machines are always empty, restrooms are always filthy, no water fountain, the place is just a mess. I used to love coming to this gym and I can’t believe it’s gotten this bad over the years. This place is a joke now.

Source: Google

★ 1

These guys ended up taking my membership from 1440. They took one month to cancel it and also charged me 3750 on two occasions I called multiple times a week for nearly 2 months and I still have not received a refund or a call back I would not recommend this gym the customer service and management or horrible

Source: Google

★ 5

Good gym, has a good number of equipment variety and plenty of plates, not too crowded until 4-5 when all the kids come in. Only downside is a downed water fountain and you need to bring your own towels overall better than any of the normal public gyms

Source: Google

★ 5

Love this place, it's got just the right amount of equipment and a steady flow of people that I hardly have to wait for machines. It's always clean and there is plenty of room to move around comfortably. The machines are all in working order and the owners are friendly so I never have a hard time

Source: Google

★ 5

Now this is the spot to be especially if you need 24/7 access. Employees are always super cool and helpful. I've been going here for over 2 years and no complaints. The staff make this place much more enjoyable and the gym has everything you need at a great location. They have showers as well which is extremely convenient for me since I head straight to work right after. Definitely recommend giving this place a chance. Hit up my boy Sammy Sandoval with questions etc.

Source: Google

★ 5

Source: Google

★ 1

Garbage place! If I could leave less of a review I honestly would. Would love to thank Vinny for his horrible customer service. I appreciate you laughing at me and being unable to communicate as an adult should. How can I explain this place, It's like a guy set up his home gym then allowed people to come use it. Don't bother wasting your money here. Everything is absolutely run down. Broken, or on the verge of breaking. Only one of anything. If they even have it. Vending machines are usually empty. No working water machines. Hope it doesn't rain the time you wanna get a workout in cuz you'll be dodging buckets all over the floor and from above. Only good thing about this place is that it's 24/7. Just hope you aren't there when someone else is. 4 people in this place and it feels crowded.
Called to see who I needed to speak to about my membership. I explained that I needed to cancel my membership early! Vinny didn't care to ask why just asked for my info so he could find my account. I explained I still had a month left on my membership and if I could get a refund for that remaining month. His response was NO and quickly offered to forward me my user agreement. Said it was all in there and confirmed my email. After he then offered to "place my membership on hold". I declined and explained that if that was an option why he didn't offer it before when he just said NO. Vinny began to laugh and told me he thought it was funny. Not sure what he found funny. When I asked him he said he just thought it was funny and hung up on me! Excellent customer service from a guy with a fragile ego. Guess he's not used to being told no. Yikes. Big Red flag for the company. Hope they use the money from my unused month to fix up the place.

Source: Google

★ 5

Such an awesome gym. I love having something open 24 hrs to work with my schedule.

Source: Google

★ 5

Great place to get a good work out in. Since it’s open 24 hours on your schedule it’s perfect for any one.

Source: Google

★ 5

Great gym. Friendly and helpful staff. Best part about it is the ability to train at any time. Plenty of gym equipment and facilities. Kamryn is very serviceable, ask for her.

Source: Google

★ 5

I love this place, the staff is great and helpful, Karen is fantastic, and it’s a very welcoming environment. I was working out here for over a year and never ran into trouble.

Source: Google

★ 5

Great gym with an amazing environment !!

Source: Google

★ 5

Friendly, knowledgeable, and helpful staff along with every piece of gym equipment you could possibly need. The showers are also super nice and convenient.

Source: Google

★ 3

Clean and organized gym with a good amount of free weights and machines.

Main downside is if you come in after 4pm pretty everything except treadmills are busy and you'll end up waiting to be able to use a bench.

Also bathrooms (mens) could use a cleaning. Doesn't seem like they get a deep clean that often, and the showers have had a fly infestation for a couple of weeks now and definitely hasn't been deep cleaned for a while.

Source: Google

★ 5

I have been very pleased with my experience at this gym, specifically the courteous customer service provided by the staff. Their new edition Kamryn Lopez is always cleaning up around the gym, making sure the members have what they need. Sammy Sandoval has been working at this gym a long time and is always eager to help. If you are looking for a place to work out that's accessible 24/7 and maybe get in some BJJ or self-defense training in next door during business hours, you won't be disappointed. Even thru COVID this gym has done their best to compete with the bigger corporate spots, and I highly recommend those wanting to begin their fitness journey, or even continue their journey, to check this place out.

Source: Google

★ 5

My favorite gym I’ve ever been too. Super friendly and attentive staff. Kamryn signed me up and made me feel very welcome. All the staff is ready to help out. The people who workout here are also respectful. Perfect amount of equipment and open 24 hours is the best part. Highly recommend!

Source: Google

★ 5

Nice, convenient gym located near home. Doesn't get too crowded and I can go whenever I please thanks to their fingerprint entry system. They have all the machines & accessories I could possibly need. Can't ask for much more!

Source: Google

★ 5

Beautiful gym, nicely maintained. Loved that it's 24 hours. Had to cancel as I moved but they even made the canceling easy & bs free unlike most gyms. Highly recommend! Great place, great team.

Source: Google

★ 5

For years I’ve felt I needed to get in better shape but it wasn’t until walking into Your Fitness 365 that I finally understood what it meant to have a support system. Literally all the staff is there to help you. The knowledge they provided me and the non-judgmental atmosphere they cultivate there led to a personal revolution. I’m down 32 pounds and love the way my body is looking. I won’t look back ever again. Thank you to Vinny, Aaron, Sam, and Chris for always taking the time to explain a lift or offer some advise. Love y’all!

Source: Google

★ 5

I started training with Sammy about six months ago. My experience with him has been nothing but stellar. I have continued to see progress and look forward to our weekly meetings. Sammy is willing to help me set and achieve my goals both physically and mentally. Virtually calls and planned home work keep me motivated and looking forward to the next session. The gym is open and inviting without the vibes of an overwhelming space, key for a first time gym member. Sammy is knowledgeable, professional and really cares about the well being of his clients. 10 out of 10 recommend training with Sammy.

Source: Google

★ 5

Great gym, never gets too busy, great equipment!! 10/10

Source: Google

★ 5

I've been here about a year and love my experience thus far. The people are friendly, the staff even more so. The environment is low-key so there's no worry about crowds, especially with 24-7 access. The equipment is functional and clean. Towels are readily available along with showers and a sauna upstairs. You never know when they'll get a new toy to play with too! Shout out in particular to Sammy Sandoval, who has trained me in steel mace, weights, jujitsu, and more! I can see a difference in my balance and mobility over the last year. He has also provided individual attention to my mental health as well, a rare trait in today's fitness industry. I look forward to seeing just how much farther I can go in 2022 forward! Thank you, guys!

Source: Google

★ 5

My experience with Your Fitness 365 has been amazing. I've had several gym memberships and it does not compare to Your Fitness 365, it is a very friendly positive environment. Sammy my trainer has taken the time to teach me the breathing techniques, mobility and how to use the gym equipment the correct way. He has created a workout plan for me and if any questions he has provided me his cell, which I have text him a few times and he has always response quickly. He is very positive, encouraging, and has motivated me so much with my transformation journey.

Janie H

Source: Google

★ 1

I had been a customer for about 4 years and just cancelled my membership. When Covid hit, I was not able to make payments and was charged late fees and they didn’t work with me even after being a long time customer and I still got charged to cancel my membership today. Come to find out a friend of mine had signed up 3 months before Covid and he was waved all the fees and was not asked to pay for the 3 months that he missed due to Covid. I had also signed my wife and I for a 42 day program that was supposed to be tailored individually but got the same cookie cutter workout as everyone else. Never got a follow up, never got asked about our progress and never checked in after the 42 days. They just took our money and that was it. Not to mention, their wrestling/boxing coach ones told me in front of the class, “this is my class, if you have a problem or don’t like it, you can get the F$&@ out”….Never went back to that class after that…..Pretty disappointed with the overall customer service experience and unprofessional staff service.

Source: Google

★ 5

Recently moved to San Antonio and tried a few gyms, this gym was the best! Great staff, especially love mornings when there’s not so many people

Source: Google

★ 5

My husband and I are new to this gym and we love it! I actually WANT to be here! It’s got everything you need, and it’s not over crowded like the big name ones often are. I love that there is no contract and reasonable prices! The staff is so awesome and welcoming!

Source: Google

★ 5

I've had an apartment gym available to me since 2016, and I've still gone here. Great gym, great staff. Can't recommend highly enough!

Source: Google

★ 5

Clean, open 24 hours, updated and useful equipment. Best gym in San Antonio

Source: Google

★ 5

Great gym! Always welcomed with a smile from the staff and never really gets too overcrowded even though it’s a smaller gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I was a member at this gym for over a year and I LOVED it! Unfortunately had to cancel my membership, but I would’ve loved to have stayed there! 10/10 would recommend!

Source: Google

★ 5

I'm in San Antonio for only a month and was looking for a place to workout nearby. YF365 is a fantastic gym with a wide variety of equipment for machines, free weights and cardio. Highly recommended due to quality equipment, clean facilities, and personable staff.

Source: Google

★ 5

Amazing gym. Amazing staff.
This place is really great!!
Small gym but has all the equipment you could ever ask for. Only in SA for a month, and this was one of the few gyms to have a no contract membership (thank you for that).
Definitely recommend
(Also have a dry sauna!!)

Source: Google

★ 5

Okay so I was in town for the weekend and I used to go down to the OG ( Previously Olympic Gym) when I was here. Well, unfortunately, that place was closed down and I needed a place to train. This gym was recommended to me and I must say I was not disappointed. Let's go over the Pro's:

1. Adequate strength and conditioning equipment ( Sleds, TRX setup, Kettlebells, Farms Handles, Maces, Olympic bars and bumper plates with a squat cage and rack )
2. Small boxing set up ( Speed and heavy bag )
3. Friendly staff
4. Vending machine inside for BANGs, etc.
5. Awesome vibe from the members
6. Uber clean bathrooms
7. A multitude of classes, if you're into that sort of things
8. 24 hour access
9. Right next to a juice shop
10. A chalk bin!
11. A nice variety of cardio equipment

The Con's ( my own personal opinion )
1. Could def use more squat racks

Was it good for a weekend? For sure. Is it a spot I'd consider making my gym if I lived here? Totally. Is this gym good for any and every body? I'd def say so. They make a significant effort to involve the members in everything they do and they even have some sort of contest to promote a little friendly and healthy competition within the community. It's a nice personal touch that is often absent in more "corporate" gym settings.

Source: Google

★ 5

Very convenient neighborhood gym with excellent staff always super friendly, professional and helpful.

Source: Google

★ 5

I joined this gym because my trainer said that he loved it here so I wanted to see what all of the hype was about. I came in only to get a membership for a month because I was leaving for home after. It’s a good place for beginners of fitness. I believe that it’s a welcoming gym. No intimidation unless there’s a member making too much noise, or there’s a Gym War going on. The facility has everything you need and some other toys that will keep you busy. I like the staff there. Sammy Sandoval helped me find my way at the gym. They also run an Instagram page for exciting updates at the gym. They treat me good when I’m on my way in for a lift and on the way out. Thanks guys!

Source: Google

★ 5

Source: Google

★ 5

What makes 365 such a great gym is the ownership and staff. They have helped me every step of the way over the last four years. From general strength and conditioning, to injury rehab, they have been an invaluable part of my journey towards health and wellness. 💪🏻💪🏻

Source: Google

★ 5

24 hr access ! can go any time, any day ! great ppl ! great equipment !

Source: Google

★ 5

I have been going to Your Fitness 365 since January. I love it! Every time I go in I am greeted cheerfully.
I have done many private training sessions with Chris P, his knowledge of the equipment and innumberable exercises has helped to keep my workouts interesting.
I really love that I can go almost anytime. I work nights and my schedule is highly variable. The gym is clean (I've watched them vacuum and mop the floors many times) the machines are clean and in fine working order with two sets of free weight areas. There is even an outside area for tire flipping or sprints.
The classes they offer are great too. . Ladies self defense to MACE classes and Muy Tai.

Source: Google

★ 5

I have been going to 365 for a few years. I always enjoy going to their gym. The employees are great. They are open 24/7 so it makes it easier to go at your convenience. I would recommend anybody to stop by and talk to one of the guys.

Source: Google

★ 5

This place has been my home for the last 5 years. Couldn’t be happier. The staff are extremely friendly and knowledgeable. The gym has everything you need and then some. Not to mention some unconventional fitness tools & perks that most gyms don’t have. Again, I highly recommend coming in and talking with Coaches Sammy, will and Chris.

Source: Google

★ 5

Great gym. Has everything you need and friendly staff.

Source: Google

★ 5

Clean gym and courteous training staff

Source: Google

★ 5

Source: Google

★ 5

This is a great gym! Chris Parkerson is an excellent trainer, and all staff members are helpful and friendly. The facility is clean and well-maintained.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

This is a great gym to go to when in town for business or pleasure! The friendly and knowledgeable staff make it a great place to pick up some fun classes, or just work out! I look forward to visiting whenever I am in town!

Source: Google

★ 5

Awesome gym. Has everything and the employees are awesome and don’t try to under cut you. The trainers are very knowledgeable and are willing to help you reach your fitness goals. The facility is clean with more than enough equipment including machines, treadmills, free weights, tires, you name it.

I’d recommend this gym to anyone. If you don’t like the gym you’re at then come to Your Fitness 365. In my opinion they are by far the best gym in the area. Not to big but not to small and they have everything for you.

Source: Google

★ 5

I have been a member at a lot of gyms and this place has everything every other gym has plus a ton of other stuff. They also have ropes, kettlebells, sleds, a trap bar, TRX, a heavy bag, a speed bag, tires, sledgehammers, etc. And 2 squat racks is a big plus.

The staff is personable and the trainers are very knowledgeable and helpful. The best part is my gym membership is included with my Martial Arts membership at their sister gym. I highly recommend Fitness 365.

Source: Google

★ 5

Source: Google

★ 1

These guys Sam and vinny are lieres they took my money and did not let me back in the gym.... they charged extra fees on me I stop using the gym because they said it was a month to month thing, but when I came back they charged me and looked me out... I can’t be more upset that for a couple of bucks they act like that

Source: Google

★ 5

Awesome 24 hour workout facility with a large variety of equipment to accommodate any level of fitness experience. The classes offered are fun, informative, and led by well educated/personable fitness professionals. The environment of the gym is motivating, as the people training there are all working diligently toward their goals.

I would definitely recommend this gym to anyone who is looking for a versatile, convenient place to exercise.

Source: Google

★ 5

My 13 year old son was personally trained by Will Aston. His balance increased by 50%, his hand eye coordination increased by 80% (it was truly off) and his stamina increased by 20%. He plays basketball now without falling all over the floor and taking a few people with him in the process. He plays without running and leaving the ball behind him. Will is an excellent personal trainer and I recommend that if your child needs individualized assistance, you stop by Your Fitness 365 and ask for Will Aston.

Source: Google

★ 5

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★ 5

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★ 1

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★ 5

Source: Google

★ 5

Everything about this place is great, I enjoy going to this gym. The staff are very friendly, and they have many options to help you reach your goals!

Source: Google

★ 5

Wonderful gym! Only true 24 hr gym in the area. Great for anyone with a crazy work hours.

Source: Google

★ 3

For a 24 hr access club it's great. Minimal equipment, but clean, and usually pretty quiet.

Source: Google

★ 5

Best gym in the area by far. Their business model is COMPLETELY different from the big chain gyms like Gold's and LA Fitness. You pay for access to the gym and they actually WANT you to come. They have very reasonable and flexible weekly plans which is PERFECT for someone like me who visits San Antonio for a few days every month. I've looked for a year for a place to consistently work out when I'm in town and not ruin my workout schedule, but also not break the bank with day pass fees or be frowned upon by the management for not signing my soul over to a contract.

But more than their business model, which I will sing praises about from today on to every person who will listen, they were so NICE. I felt WELCOME and like the staff and management were HAPPY to have a new customer, which is the complete opposite of the 5 other places I called to buy a day pass this morning. It's great to see that great customer service is still a part of some business philosophies.

Your Fitness 365 has my business for years to come. I hope they never change.

Source: Google

★ 5

It's very clean and a great place for my family to workout. Plus they have an excellent kids martial arts program. My wife loves all the group classes (zumba, cardio kickboxing). Our kids can train Brazillian Jui-Jistu while we workout, giving us more time to spend together as a family. This is the only gym we have ever been to that offers this many programs. The gym is locally owned and I feel like a VIP everytime we go there. The fact they are open 24 hours a day is a huge plus. I would highly recommend Your Fitness 365 to anyone.

Source: Google

★ 5

24 hour club, always clean with great staff!

Source: Google