★ 5

I’ve been loving the Pilates classes here! The instructors are knowledgeable and encouraging, and the sessions are both challenging and fun. I feel stronger after every class.

Source: Google

★ 1

Where to start. SO many phone calls, voicemails and text messages just because I was interested in a membership. $250 a month?! You have to clean your own equipment, no showers, no changing room, no mirrors, no lockers, no anything? What the heck is worth $250 a month…? Plus your “first class” isn’t even a class, you have to schedule it on there terms (a time they have the so called free class) it’s 30 minutes not even a full workout plus they are teaching you about Pilates so no you don’t reallllly get a free first class. On top of that… 😂 the other membership options were 4x a month or 8x a month…. Ummm? I’m trying to workout not just have a sesh here and there… I’m so confused. Is this normal?!?… wouldn’t recommend. My “First” time going ended up paying the $35 just so I could get a full workout. Just screams money hungry. There is a nice one in salt lake with showers, Bobby pins, pony tails, mouth wash, etc for around $120 a month but that’s all I have to compare it to. Oh! The instructor was really nice and helpful.

Source: Google

★ 1

Beware of this place. They will wrongly bill you and be impossible to give you your money back. My wife started on a 3 month basic package contract. She upgraded to a greater package, but when she wanted monthly renewal, they misplaced her into a 3 month contract and refused to null the extension. She then canceled 30 days prior as required, but we still received a bill for an additional month and they will not return the money. I would stay away from here, plus it is way overpriced.

Source: Google

★ 1

Source: Google

★ 1

I do Pilates classes at EoS for $12 a month, I can't believe what they are charging for a single class here. I came to try it for a girls night. When I paid for my class, the charge went through twice. I asked the girl at the front desk to refund the second charge. She told me they would refund it but the manager would have to do it. After being ignored by the manager for a week, she text me to say that she can't offer a refund but she would give me an extra week to use the credit. NO THANKS. I'll stick to EoS. What a rip off.

Source: Google

★ 5

I have a great experience with Club Pilates Saratoga Springs, really good and nice instructors and the front office ladies very professional and kind. I love the classes!.

Source: Google

★ 5

My favorite workout classes. Instructors are so kind. You can choose from multiple different levels and classes to fit your workout needs.

Source: Google

★ 5

Great instructors. Pilates has helped me with back pain/joint pain and core strength. It's a full body work out and cardio. I'm loving the results I'm getting and gaining strength.

Source: Google

★ 4

I have been attending Pilates class since December and I love the classes. Deborah, Hana and Elizabeth are my favorite instructors. They care about your success and make sure you are comfortable with what you are doing. Don’t love the cancellation policy and fees they apply. I just have to use the scheduling times to my schedule and some times last minute classes can happen.. I do wish they let you book your classes every 60 days but I have been able to get my credits extended so they don’t go to waste if I can’t get In before the end of the month. Overall it’s been a good experience.

Source: Google

★ 5

The instructors are all amazing! They take the time to get to know you and understand if you have any issues that they need to be aware of so they can make sure your class meets your needs. Very easy to schedule classes. Good variety of classes and times when available. I can’t say enough how much I have enjoyed going to this studio.

Source: Google

★ 5

I love my Pilates time. The instructors are great and care so much about all of us. I have seen so many changes in my flexibility and strength since starting Pilates.

Source: Google

★ 5

Club Pilates has changed my life. I am stronger, leaner, and more confident. The instructors are top notch and so friendly. Love this place!

Source: Google

★ 5

I have been going to Pilates here for a couple months and it is literally one of my most favorite things to do, Deborah and Hana are the best Pilate teachers here. They are so knowledgeable And have really helped me make a difference in my form and even physically! I would recommend club Pilates to anyone! 10/10!!

Source: Google

★ 5

I love Pilates - especially that I can go to the Saratoga Springs, Millcreek and Holladay locations based on my schedule. Makes it so accessible and I feel better whenever I go!

Source: Google

★ 5

Amazing gym! The instructors are all so kind and welcoming! I’m so glad I’ve joined, it makes getting a great work out in so enjoyable.

Source: Google

★ 5

I have been with Club Pilates, Saratoga Springs for more than a year. Always had the best experiences, instructors are awesome and the environment has always been superb.

Source: Google

★ 5

Been attending since this studio opened almost a year and half ago. Love Pilates, love the instructors. Feel amazing!!! Can't start my day without it. Cindy Davis

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I have been going here for 6 months now. Everyone is so nice. The instructors take the time to explain moves and are always helpful with a modification if needed. I am starting to see changes in my body and am so excited about my progress .

Source: Google

★ 1

Source: Google

★ 2

I really loved the classes and how responsive the staff was when I was signing up and initially joining. However, I was extremely disappointed with how they handled my cancellation process. I had reached out to contact them multiple times with no response or extremely delayed responses when I had to cancel for medical reasons. They waited to send me the cancellation until after my “30 day notice” so they could still charge me for the following month. I would not recommend their studio for this reason alone. Sad to say, because otherwise a nice
facility.

Source: Google

★ 4

I absolutely love Club Pilates! I've been going since it opened. My booty is lifting, my legs look great, and my tummy is losing fat l, and I can feel my abdominal muscles for the first time in years!

The instructors are wonderful and so sweet!

One thing I dislike is being taken off the waitlist for a class without a choice to accept it when there is no time to cancel it. Then, there is nobody to answer the phone to assist you when you need it.

Source: Google

★ 1

If you are going to cancel, do it well in advance. I tried to cancel online and they never answer by phone, and when I managed to do so, I only managed to go to the location on January 13th and they still charged me another installment on January 21st. It is always very difficult to make a reservation in the morning hours too.

Source: Google

★ 5

Happy to be a regular at Club Pilates. I initially took an intro class to see if I’d enjoy reformer Pilates and Deborah, one of the instructors, was very informative and kind. I have been going for the last few months and tried several types of Pilates classes (reformer, control, cardio sculpt) and enjoy the variety. The app is very easy to use to sign up for classes and see the schedule.

If you want a low impact workout (with some higher intensity options) and to try something new - I highly recommend signing up for an intro class.

Source: Google

★ 2

I signed up for the mandatory 3 months, but after that, I cancelled my membership. Not because I didn't like the classes or instructors. The instructors are great and make class a lot of fun! However, the late cancel policy is unrealistic for my schedule. I am a working professional with a pretty tight/hectic schedule. I work many on call hours and the schedule can be unpredictable at times. I found that I needed to sign up for classes well in advance if I wanted to be able to get in to them. If I waited until it got too close, the classes would be full. Also, finding a class that was both at my level and at a time that worked for me was a challenge. Club Pilates requires that if you can not make it to class, you have to cancel within 12 hours of the class's start time. For me, I was unable to always predict what my day would look like, and therefore had to cancel late a few times. For this, they charge $15 each time in addition to the already expensive $229 membership fee I was paying. I feel like 12 hours can be pretty unrealistic to know is going to happen through the day. I've gone to class sick multiple times because I couldn't afford to be charged again and again. Also, if you sign up for the wait-list, you are automatically placed in the class if a spot opens up. There's not an option to accept/decline. And if you are added to a class, it's usually pretty close to the 12 hour mark. Many times, I was obligated to go regardless of whether or not I was still able to, or be charged the late cancel fee yet again. This got a little frustrating because there were times I had forgotten I was wait-listed, or something had come up for that day, and I didn't have an option to cancel. This cancellation fee/policy, (while I do understand it's purpose and need) in addition to how expensive it already is, was a deal breaker for me. It's unfortunate because I really enjoyed the classes and felt like I was getting stronger/healthier. This place would be good for someone who doesn't have a lot going on in their day and has a pretty predictable life. But if you don't, this may not be the right option for you.

Source: Google

★ 5

I consider myself in great shape - I weight lift 5x/week and am very active. That said, this class kicked my butt in the best way possible 😂 I absolutely loved the challenge and the instructor was awesome. Highly recommend!

Source: Google

★ 1

I canceled my membership with the Saratoga Springs location on July 25. They are still charging me for my membership and will not return my phone calls requesting someone get back with me. I gave them the 30 day notice required and because I failed to cancel before the 22nd of the month, I paid my membership for August as well as for September as required by their terms of agreement, but they continue to charge me.

Be careful if you decide to cancel. They will pull out all stops to collect their money, but when they take money that doesn't belong to them and you try to get it back, they ignore you. I will be reporting them to the BBB for sure.

Update: after my 4th attempt to reach them I got a hold of someone. It turns out the manager, who obviously did not pay attention sent me the wrong form. This is why my membership never got canceled!

Source: Google

★ 5

Source: Google

★ 3

Make sure you read the agreement closely. They offer the most unfriendly membership agreement that exists. There is absolutely no workaround, exceptions and it begins at the club level. They really don’t care about their members; only money.

Although the sessions were good, and the trainers were.. ok. Honestly nothing special, but an ok environment. However, the worst part of it all is the agreement.

It doesn’t matter if you’re done, sick, or moving… you’ll still end up paying some how.

IMO: it’s worth paying the drop in fee whenever you want to go and avoid the membership, it just gets messy. DYOR!

Source: Google

★ 1

My fiancé went here but they make it impossible to cancel. BEWARE.They rope you into a contract probably because they have so many people realize it’s not worth the price after a couple weeks. Be prepared to spend 1,000 for just 3 months of beginner Pilates. The instructors supposedly were good, but it seems they care more about your money than you having a positive experience. These 5 star reviews are paid for and aren’t legitimate. Don’t go here. SCAM

Source: Google

★ 1

Source: Google

★ 2

**To preface - my review has nothing to do with the instructors, this is strictly a management issue. The instructors are INCREDIBLE and that's why I'm giving 2 stars**

For some back story, I had started with the 8x per week membership back in June, but then shortly after that I called Keeli (GM) to increase the membership to the unlimited plan. **Important detail, the 8x per month plan was charged to my credit card**. I recently found out that July, August, and September were charged to another member of club pilates (who happens to be a friend) and I was the one who found this issue, NOT club pilates. How this even happened beats me, but when she called Keeli, her first response was to call the credit card company because it wasn't her fault... interesting, because she was the one who upgraded my membership.

So Keeli then gives me a call and tells me that I need to Venmo back my friend whose card was charged for 3 months. This is incredibly frustrating that I had to pay her almost $700 for a mistake that wasn't my fault in the first place, and for a mistake that I found, NOT Club Pilates. Keeli told us that there is no way to refund memberships, which, in my opinion, is probably untrue. So my question is, what would have happened if I didn't catch this? What would have happened if I didn't pay my friend back through Venmo? I did use the studio for those 3 months, but I don't check my credit card statement every month and shouldn't be expected to retroactively pay my friend for 3 months when I only budgeted for 1 month in September. This is really frustrating for both me and my friend as the issue was handled poorly.

Source: Google

★ 5

Best workout classes I’ve ever been to. Each instructor makes me feel comfortable and welcome. The manager Keeli has been checking in on my progress and making sure I have everything I need to be successful. Highly recommend attending the Saratoga springs location!

Source: Google

★ 5

In December 2021 I fell on some ice a did some real damage to my knee. The Doctor told me I needed knee replacements but advised me to go as long as possible on this knee. So for the past 2.5 years, walking has been a trial and stairs were almost impossible.
I started with this wonderful team in mid May, and it is now mid August and I am so happy to report that my walking is very good, and I LOVE doing stairs!! I feel stronger every time I leave the class.
These trainers are the best!!! I look forward to many more classes with you!

Source: Google

★ 5

This Pilates class was a very fun intro to Pilates and they were very sweet! Savannah, Melissa and Melinda were all so kind and helpful, this class is about 199 a month for 2 classes a week and there is also an enrollment fee so definitely do it if you have the time and funds for it!

Source: Google

★ 5

I really enjoy reformer pilates and all the teachers here. It's never the same workout twice--so much variation!

Source: Google

★ 5

Beautiful studio, amazing instructors, and friendly owners and staff! Really love coming here, it’s quickly become my favorite new habit!

Source: Google

★ 5

I joined Club Pilates when it first opened in January. I’ve always enjoyed mat Pilates and thought I should give reformer Pilates a try. I took one class and I’ve been hooked ever since!! The instructors are so helpful and encouraging. I love having an unlimited membership and try to come as often as I can (4-6 days/week).

I’ve noticed myself get stronger over the past few months. I would definitely recommend Club Pilates! After my 5th baby I’ve had a hard time getting back into a fitness routine, so Club Pilates has been perfect for me to enjoy movement and regain core strength.

Source: Google

★ 5

The nicest people, best instructors, and amazing workouts! 10/10 would recommend.

Source: Google

★ 5

Just finished my first month here at Saratoga springs club Pilates and I am HOOKED!!! I look forward to my class every week! I’ve had a different coach every class so far and I love everyone! I feel so seen and like they walk me through every movement so well! Love love love it here!! So welcoming!

Source: Google

★ 5

I have been coming to this location since the end of March and fell in love on my intro class. All of the instructors are amazing. The facility is always clean. I have gained flexibility and have toned up some.

Source: Google

★ 5

I love coming to Pilates here. Everyone is so nice and supportive of each other; there’s no competition. I had never done Pilates before and decided to start to help with my core strength and improve my lower back pain. The instructors are all great and helpful. I’ve referred my whole family here!

Source: Google

★ 5

I love this Pilates studio! Each of the instructors are knowledgeable and encouraging. Their skills and personalities compliment each other and every class is different and worthwhile.

Source: Google

★ 5

Awesome instructors & easy to sign up for classes!!

Source: Google

★ 5

Source: Google

★ 5

I’ve been loving having a local Club Pilates!! I can tell I’m getting stronger and I love being able to come every day if I want to. My favorite instructors are Hana and Deborah - they both leave you feeling proud, strong, and sweaty no matter your level. 10/10 would recommend their classes!

The app is awesome too for scheduling and reminding. The classes with waitlists usually
open up if you just get on it.

The studio is cool because of all the equipment you have to use.. reformer, springboards, chairs, and more.

Source: Google

★ 5

Really enjoying all of the instructors and how they are all great in their own ways . With the different approaches and style, it seems whatever mood I am feeling , there is an instructor I prefer for that day 😂

Source: Google

★ 5

I am a complete beginner to Pilates, so I did an intro class last week and loved it! The team called me beforehand to make sure I was comfortable and confirm the time of the class, and I just felt so welcome and at ease during all their correspondence. I signed up for a membership I loved it so much. Would definitely recommend if you’re in the Saratoga area 😊

Source: Google

★ 5

The best decision was signing up for the unlimited membership at Club Pilates. I love switching up the different classes they offer. Each instructor has their own style, so knowledgeable and personable. I love the atmosphere at Club Pilates. I highly recommend, no matter what fitness level you are, you will be challenged, stretched, and refreshed!

Source: Google

★ 5

A very welcoming place to get strong, long and hopefully leaner 😉😁 I love how supportive the reformer machine is and how it allows for a fun variety of full-body moves. And have your own space to do all the things! Great instructors who help you with accommodations. I’ve been feeling so much better in just 2 weeks of coming. Just what my back and core have needed after a long time of surgery recovery. Thank you!!!

Source: Google

★ 5

I LOVE Club Pilates, especially this location. The instructors are amazing and try to get to know you on a personal basis which makes going to class that much better. The owners are so response and kind. HIGHLY recommend. After having a baby I really didn’t know how to get back into working out and this has been the answer. I will be a forever member.

Source: Google