★ 1

I loved the class instructors.
However this is the second gym to close with no warning on me in the Crossroads franchise. They closed the gym in Layton, with no warning. I was told too bad, still under contract due to them offering an alternative in the area - Clearfield. The alternative was very out of my way and not a comparable facility. I began taking classes in the West Jordan location after work, since I was stuck paying for my membership. This gym is now closing and all classes (the main reason I go) have all been cancelled effective last Friday. The nearest location is now Sandy and extremely out of the way, would cause my commute to double, if not more with the horrendous traffic there. Tried to cancel and was informed that I need to give them 30 days written notice..... how is that fair? I am still waiting for my written notice that they are closing the gym in West Jordan. I have only been a member since May of this year. They should not expect customer's to honor a one year agreement, if they cannot.
I am going to now have to cancel and call my bank to make sure that no additional fees are billing "in error". Extremely shady and would not recommend signing any contract with this franchise.

Source: Google

★ 5

We use the daycare, gym, and do the group fitness classes. My kids love to play and never have issues. The group fitness classes are amazing! They gym and equipment is always clean. I LOVE THIS GYM!

Source: Google

★ 5

I love it

Source: Google

★ 5

I love how comfy this gym is ..it feels like I was welcome instantly..I don't ever wanna go to another gym

Source: Google

★ 5

We have been going to Crossroads Fitness 4-6 days a week for the last 7 months and we love it. The employees and trainers are friendly and helpful, the gym is always clean, there is plenty of equipment and the other patrons are supportive and helpful as well.

Source: Google

★ 5

Fantastic gym been going for a while now. Has everything i need to get a good workout and only time their busy is Monday nights other than that I've never had to wait to use a machine. Machines always work, clean and up to date. Staff is always friendly and willing to answer any questions. Best part is that it doesn't charge a fortune for a membership.

Source: Google

★ 4

It's a solid gym, never too crowded. The price is higher than Golds/ Vasa.

Source: Google

★ 5

The workers are super chill, and the environment is great.

Source: Google

★ 4

Best gym I have ever been to and they have a great staff I would recommend this place to everyone but then there would be a lot of people so let's just keep it this way if they don't mind

Source: Google

★ 5

Love this place. I feel comfortable and the people here are wonderful. Nice gym to workout and train.

Source: Google

★ 5

Great gym with an awesome staff. Dumbells go up to 130lbs.

Source: Google

★ 1

Horrible company! I would not recommend this establishment to anyone! This company has been awful to work with and you will regret signing with them. I really enjoyed working with a personal trainer who I had been working with for about 8 months and had put my trust in. I re-signed with this specific trainer starting in January for a significant amount of sessions and after only completing 3 of those sessions my trainer was let go. It was about two weeks before I heard from the company (I tried repeatedly to get in contact with someone about the issue) and that was only after I emailed them asking them to contact me back asap. The company tried to tell me that I had used more sessions than I had because of a flaw in their system, they eventually told me that they would give me my sessions back. I informed them that I would like my money back for the sessions because the only reason I re-signed was to work with the specific trainer they just let go, they flat out told me no and refused to listen to me. I have tried to speak with someone higher up than this person and they told me no there was no one else. At this time they only have one option for a trainer that I can work with and I am just supposed to deal with this fact. I have nothing against the trainer that they have but I did not sign to train with this person, I signed to train with someone else. The best that this company could tell me was that the contract would hold up in a court of law, obviously this is not the first issue that they have had if the contract will hold up in court. The company has been horrible and they obviously do not value loyal customers because until recently I was a very loyal customer. I highly recommend that you look into other gym options in the area because there are plenty that actually value the customer.

Source: Google

★ 4

I think it is a good gym. However I think a trainer should round in they gym and ask the customers if they have any questions or need any advice on tips on weight lifting/classes/weight loss goals without charge. This is the way that you support your customers so they keep coming back!

Source: Google

★ 5

Brandy, Kat and the crew are incredibly welcoming! I looked at several gym options before the New Year and am extremely satisfied with my choice. This is the place to choose if you want great service, friendly staff and new equipment.

Source: Google

★ 4

Crossroads is a great little inexpensive gym. Lots of workout machines for a smaller place with options for tanning and fitness classes. It's almost never crowded and you can get on any machine just about any time you want! I wish they would play more classic rock tho.....the same pop music channel always plays everyday ????

Source: Google

★ 5

Gym is kept very clean and the different areas of body workouts are clearly posted,example core,arms,and legs are in there areas posted by overhead signs,excellent idea.The manager,Brad and receptionist,Kat are very informative about the activities of the gym.Would highly recommend in joining Crossroads Fitness of West Jordan.

Source: Google

★ 5

Absolutely love this gym! I have been going to Crossroads for 2+ years now and won't consider any other gym. The equipment is always clean and in great shape. Even at it's busiest times, you never have to wait to use equipment. The staff is always friendly, knowledgable and willing to help you with anything you might need.

Source: Google

★ 5

I love this gym!! It's very clean and I look forward to coming here everyday.

Source: Google

★ 4

Great value, friendly staff! Good assortment of new equipment.

Source: Google

★ 5

Have been going there for about a year now and I love it. Everybody is so friendly especially Cat and Brandy. Its affordable and the equipment is well maintained. the only thing I wish they had was a steam room or a sauna. I might even try a personal training session or two.

Source: Google

★ 5

Awesome value, awesome people, awesome Gym. A+

Source: Google

★ 5

Love Crossroads, the boxing class is the best I have ever been to. I train with Brad and he has been great. I also have been to yoga a few times and have zero complaints! I love that the gym is never crowded. I don't get that "uptight" feeling I get at other gyms. I won't be going to any other gym any time soon!

Source: Google

★ 5

I've tried the boxing class, and absolutely love it!

Source: Google

★ 5

I love Crossroads! The facility is great, always clean, and machines work properly. I started going into Crossroads January 2014 and I have lost over 80 pounds with the help of their staff members. The members are friendly, non-intimidating people, and the classes are fun too! I highly recommend Crossroads over any other gym in the valley!

Source: Google

★ 5

I've used this gym for a few years now, and I love it. Clean, organized, people are nice. The workers are always very friendly and helpful, and never make me feel stupid for asking questions about equipment or work outs. I don't feel overwhelmed at this gym like I would at Gold's or some other large chain.

I also love that they have childcare! The lady that runs it is a darling and she's so great with my daughter. She has a blast and its pretty care free.

Source: Google

★ 5

I love Crossroads Fitness Sandy. Everytime I walk in or out of the door they know me by my first name. Their staff is very friendly and knowledgeable. I would highly recommend this gym to anyone. Hats off to everyone at Crossroads Fitness Sandy, you get an A+!

Source: Google

★ 5

I joined Crossroads a year and a half ago and have loved going there. The staff is friendly and helpful, and well trained. The facility is clean and well maintained, and the patrons are polite and willing to help with explanations or spotting. I have found the environment to be uplifting. The quality of the personal training is exceptional and personalized to suite individual needs. I would highly recommend this gym and frequently do to friends and family. Time spent here is a bright spot in my day no matter how things have been going and I feel like the people here genuinely care about me and how well I do.

Source: Google

★ 1

I could put negative stars I would. They advertise no contracts and paying month to month with no cancellation fees. So I just went and cancelled mine and my daughter's contracts. They told me I would be charged for one more month, which I was. BUT---I was also charged an additional $51.29 per membership for "yearly maintenance fees!" I also paid the same amount when I signed up in February, so why are the "yearly maintenance fees" being charged only a few months in?????

DO NOT SIGN UP WITH THIS RIP OFF OUTFIT!!!!!!!!!!!!!!!!!

Source: Google

★ 5

Love this GYM. The staff at West Jordan is great, super friendly and eager to assist. I come to the gym every day and I can tell you that it is clean every day. The lady that cleans the GYM is great. She makes sure to keep everything tidy and clean without cutting any corners. The staff also makes it easy to want to come as well. Great GYM and GREAT staff.

Source: Google

★ 5

I love coming in and working with Anthony!! Being my trainer he has taken the time to find my weakness and strengths. He's been working with me to get me ready for the half marthon coming up in the spring. The rest of the team Blaine, Dallas.. are encouraging all the time. Thanks guys!!

Source: Google

★ 5

Love this place. Leaps and bounds over any other gym in the valley. I have always gone to Golds till this place opened up. My work out buddy had memberships at both here and Golds, so I had a chance to check it out. I immediatley canceled my Golds pass and will come here from now on! If you like a more personal gym experience with awesome atmosphere and friendly staff that actually treats you like a person instead of a number, this is your gym! Go Crossroads!!

Source: Google