★ 5

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★ 5

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★ 5

This eos location is so nice, the equipment has tons of variety and the layout is easy to navigate. There are many good things to say about this gym but one of the greatest assets here is one of their employees named Josh ! I always see him here in the morning and he’s always the first to greet me and ask what’s on the agenda and offer tips. He is the type of guy to help you move, help you study for a math test, and of course give you a spot on bench when you need it. Josh is the GOAT !!!

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★ 5

Best of the best 🏆

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★ 5

Jacky is the best super nice and helpful

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★ 3

I’ve had a really good experience at this EOS overall. Jackie at the front desk is always super helpful, and honestly the whole staff has been amazing every time I come in. The gym is really clean, the machines are in great shape, and I’ve never had to wait for equipment, which is a huge plus.

The only big downside — and the reason I can’t give it 5 stars — is the saunas. They’re honestly pretty bad. They never get hot, and I hear a lot of other members complaining about it too. It feels like something that should’ve been fixed a long time ago.

If the saunas actually worked the way they’re supposed to, this would easily be a 5-star gym. But because they’ve been an ongoing issue, I think a 3-star rating feels the most fair.

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★ 1

Had me waiting for an hour after they kept telling me just a few more minutes. Then started telling me KJ was reviewing my account. Turns out KJ left for the day already and they were just wasting my time.

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★ 5

The 3 year wait has been worth it. Sean is so nice! All the employees are awesome!

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★ 5

Kj domon it’s great bro help me with everything I needed great gym too

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★ 5

kj doman helped us real quick and was really nice

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★ 5

Josh helped us out with signing up for a new pass and he was super informative and really kind!

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★ 5

Great gym

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★ 5

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★ 5

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★ 3

I love this gym, but since the first day I got my membership, I noticed that the women’s restrooms were dirty:( ALL OF THEM. I hoped it would improve over the next few days, but it hasn’t. I really like the equipment and the staff, but up to this day, I haven’t come in once and found a clean restroom, which feels unhygienic to me.🥲

Source: Google

★ 1

I was so excited to join this gym. It is very close to home and it has so many machine that I was pumped about. I was already aware of there hidden fees because my son signed up not that long ago, but I still decided to sign up to do the 7 day free trial to make sure I'd really like it. When I got there at 7:30pm there was 1 person working the front and they told me I'd have to wait about 20 minutes to talk with somebody about enrollment. What is the point of signing up for the free trial when they really don't let you do it anyways. Pretty sure I won't sign up because of the inconvenience even though it would have been super convenient.

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★ 5

Great place very big lots of equipment options

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★ 5

Great big open gym, very clean, good lighting, large variety of equipment. Josh and Kade were very helpful with providing us info and getting us set up.

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★ 5

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★ 4

EOS is a great gym but the staff could do better they seem to lie about a lot of things and switch up there story a lot and only want their money but over all I enjoy the gym

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★ 5

Clean gym, not too packed in the mornings, new smooth equipment and the front desk personnel are not only professional but very friendly and inviting. I’d recommend everyone to come join however, I don’t want you adding to the crowd. So just know this is a good gym. But you’re not invited.

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★ 5

EOS fitness has been great. Truly excited to come here. Special thanks to Sean, he always has a smile when he greets me, Gio my personal trainer for showing me how it’s done, as well as Manny for helping me when Gio puts me to work!

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★ 5

Sean is awesome and always greets me with a smile!

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★ 1

Overall dishonest people, glad I was able to figure it out before I paid any money. Multiple hidden fees and other stipulations that are ultra fine print.

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★ 5

Awesome experience!!

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★ 5

Very nice people, willing to work with you. I’d recommend mentioning in bold letter that the free 7 day pass is for locals only. We didn’t see that, and it would’ve been nice to know beforehand.

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★ 1

I wish I had looked into this place before I went on a tour. They will heavily heavily push you to join their personal training program but won’t really tell you the important details. I declined at least three times the personal training programs and once he finally stopped pressuring me the sales person was visibly irritated and I no longer felt like I was welcome as a potential new member. I told them I just wanted to be able to use the facility and didn’t need all the add ons. After I signed up for one of the packages I didn’t get any information or that I would be getting a barcode via email later on which I didn’t get I had to request…I had to research myself how to use the app and other things. Upon researching I found out this gym likes to scam people with their person training. If you sign up it IS A CONTRACT and you have to pay for the 4 months you signed and you cannot cancel. I also read it is VERY hard to cancel once your four months is up and they’ll pressure you into more and more and more! Mind you the personal training sessions are only 30 minutes for 34$!!! And you have to do a minimum of one a week, that’s $136 a month just to get access to an app with “new moves” and your trainer for a mere 30 minutes a week. On top of your membership fees. You cannot cancel your membership if you have a personal training contract either. Buyer beware. I canceled my membership the next day because I don’t feel like doing business with a shady company. If you do choose to go with this gym make sure you have a credit card on file instead of your bank account which they will pressure you for your bank account info. It makes it harder to dispute charges if you use a bank account. I read online that his company will continue to charge even after you have cancelled your membership. If you use a credit card you can dispute and chargeback easier. I tried to update my payment info on the membership portal and when I went to change it to a credit card it kept erroring out. Do not trust these people with direct access to your bank!!! Go somewhere more transparent and friendly. Attached is how you cancel your membership in case you have a hard time figuring that out.

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★ 5

Sean and Grayson were sooo helpful, very mature for their age

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★ 5

Sean and Grayson were super nice

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★ 5

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★ 5

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★ 1

Please don’t sign up for this gym. Their sales associates don’t seem to know what they’re doing and gave me completely incorrect information. When I signed up for the EOS in Springville, they told me there was a promotion for a cheaper monthly fee. I explained that I already had an EOS membership in Orem and had paid the yearly fee there, and the associate assured me I would not be charged another yearly fee.

Well, I was charged anyway.

I had to call three different times and repeatedly ask to speak with a manager because every time I talked to someone, they just told me I couldn’t get a refund and that nothing could be done. When I finally got the manager, he refunded me the cheaper yearly fee not the one I just got charged which of course was more expensive, and said I had to pay the more expensive one because “that’s their policy” and they must refund the oldest fee first. I was never told that when I signed up. I was told something completely different.

Overall, very frustrating and misleading experience.

Source: Google

★ 1

Avoid this gym! I signed up only because I was given a certificate that stated 100% money back guarantee for the first 30 days. I naively believed that I truly had 30 days to try out this new gym. On day 27, I determined I wasn’t interested in keeping the membership so I asked in person for my membership to be cancelled. I was sent an email with instructions to cancel. Only the email showed that I would be charged next month’s membership fee AND the yearly fee. A phonecall the next day was made to try to cancel my account again. Still no change to my account despite the manager saying he was cancelling my account on his end. The following day I went back to the gym and talked with the same manager guy Aiden who had signed me up. He shared that I had been told misinformation the past two days. Supposedly only a few people have authority to cancel memberships and he is one of them. Yet a week later my account still shows it is active. I will file a complaint with the government if this is not cleared up by Monday (two weeks after my first attempt to cancel my account during the trial month).

TLDR: beware! The gym is easy to sign up for but near impossible to cancel

Source: Google

★ 5

Tons of new machines! Recovery room! Hour and cold plunge. Butty building room, for a little privacy. Open 24 hours. Love it!!!

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★ 5

Fantastic gym! My husband loves going there and always comments on how friendly the staff is, especially Josh.

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★ 1

*UCCU HIGHLY RECOMMENDS HAVING TO CLOSE ACCOUNTS DUE TO THIS HIGHLY UNETHICAL BUSINESS*

DO NOT trust this company to work ethically!!!!

EOS is a SCAM, Parent Company is ABC Fitness Solutions, I cancelled the contract within the Cancellation Period and 2 months later am getting charged full fee's. Called ABC Fitness Solutions the parent company and they have my cancellation email on file but literally do no care, said I haven't cancelled??? HA! Good luck with that good thing I have it in writing! The customer support is through the parent company and deflect and deny, and tell you to talk to the fitness gym directly.

Called EOS Springville Directly after they finally answered, they're a joke and have offered ZERO HELP and denied and simply said they would "look into it"

DO NOT SIGN UP, THEY TAKE YOUR BANK ACCOUNT INFORMATION AND WILL CONTINUE CHARGING IT VIA ANY SHELL COMPANY THEY HAVE TO PROCESS THE PAYMENT.

They make you have a credit card on file, and a bank account directly on file so they can pull funds from your account regardless if you approve or not and especially if you even cancelled, 0 cares in the world do NOT trust this company to work ethically.

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★ 5

Kids club manager Kiana absolutely amazing, best experience with this Eos kids club she’s helpful and very observant over all children and makes the registration process so easy and fast, makes sure there’s activities and crafts everyday and makes sure they’re definitely entertained and having so much fun that they don’t seem to wanna leave.

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★ 2

The workers are great but I’ve been getting hit with random fees that they didn’t even know about and no one can give me a straight answer it’s just so frustrating, and the gym is usually really crowded unless you go at night, the gym itself is great.

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★ 5

KJ was super nice and informative ! Attended us quickly !

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★ 5

KJ was super helpful, fast and nice !! he also was able to help us in spanish!

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★ 5

This gym is clean and has tons of machines, great place to workout and the staff is super friendly and helpful! Aiden the GM was especially helpful and got us all set up in a couple minutes, answered all our questions, and made the process super smooth.

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★ 5

This was awesome. Brian was great. If you ever plan to make it to Idaho falls or Ammon Idaho let me know!!

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★ 1

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★ 5

This location is awesome! The staff is so nice, especially Seth!

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★ 5

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★ 5

10/10 highly recommend!!! Great experience all around! Great front desk great sales team! Positive workout environment!! And great kids club

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★ 5

This eos gym was amazing! Such a smooth process as Halle got me set up with a membership super quick. She showed extreme kindness throughout the process.

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★ 5

Halle was super nice and so kind in helping me to join this gym. She walked me through the process and was very understanding. Great employee

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★ 5

Halle is the best.

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★ 5

Just wanted to hope on and say, Halle did such a great job on getting me & my friend in today! There was some issues going on with my account, she figured them out and helped me get to my workout faster!

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★ 5

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★ 5

I absolutely love Sean make him a manager.

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★ 5

Sean is top ten gym employees of all time

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★ 5

Kirsten and Halle are all amazing! Very helpful! I saw them repping 405 on bench!

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★ 5

Best experience. Sean and Kristen Halle are dogs. I’m pretty sure Sean can bench 405

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★ 5

Halle, Kristen,

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★ 5

It’s very nice and clean here. Sean and Halle are awesome employees and always make sure to greet me with a smile and give a quick hello whenever I am there!

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★ 5

Sean was super helpful!

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★ 5

Great atmosphere and great staff, always feel welcomed. Clean environment with lots of equipment. That one worker Sean goes above and beyond with answering questions and making an alright workout into a great one!

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★ 5

Awesome equipment and Dylan and Sean are awesome!

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★ 5

Sean the goat give him a bonus Dylan him too

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★ 5

Halle is awesome gave me a sticker

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★ 5

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★ 5

This place has been such a good place to work always have a good time here

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★ 1

Wouldnt let me use my free trial when i said i didnt wanna buy a 140 dollar month. Go to Chuze, Vasa, etc.

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★ 1

I used to be a big EoS fan but I feel like I have watched the company degrade more each year.
The gym itself is great and clean but any interaction I have with the corporation is miserable. So terrible that I am at the point of switching to a whole new gym just to avoid any interaction with company.
I can’t bring anyone in on my guess pass without them being hounded by 3 different employees to sign 2 different wavers in 2 different locations, give them a TON of personal information included their address and trying to be sold an EoS membership.
Not to mention when I signed up at the new gym they tried to get me to sign the waiver for my friend (without explaining that) so they could open his account for him. I’m sure that can’t be legal.
It feels now like they would do anything to bolster their numbers and are willing to take advantage of their members anyway possible for another dollar or reported sale.
Be better.

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★ 5

Best gym in terms of equipment. They open gyms & don’t have the best processes so i understand the employees can get overwhelmed.

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★ 5

The equipment is really smooth. Really good variety of attachments too

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★ 5

First time for me and my friend at this gym, Halle was a lot of help getting all of our stuff sorted out

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★ 5

Halle is great!

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★ 5

Halle was super great she helped me a lot!

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★ 5

Halle was great, she helped us with great customer service and she was by far the sweetest!

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★ 5

The new EOS in Springville is awesome. Great equipment and set up. One of the employees there, Halle was very friendly and helpful.

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★ 5

Halle was great!!

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★ 2

Hey so they do have a nice facility. Of course there is going to be some issues starting up. But im going to warn you they have hidden fees. The 9.99 is a lie as they have a yearly charge not including the personal training they try and push. It doesn’t help that this gym has multiple fake reviews that Im sure are botted. Feel free to sign up but the charges hidden in the documentation is incredibly unsavory and predatory. Feel free to check their complaints on the better business bureau if you need help in resolving issues with them.

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★ 5

This is my favorite gym to work out at! Great employees here and work environment.

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★ 5

Super nice gym

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★ 5

My first time going to this location and I am impressed! Everything is super clean, the equipment is brand new, and the staff are friendly and make you feel welcome right away. I’ve been to a lot of gyms, but this one already feels like my favorite spot. Highly recommend checking it out!

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★ 5

Awesome new facility, good staff to start something great

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★ 5

Best strength and weight loss coaches in the world.

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★ 1

This gym is a perfect example of everything wrong with the fitness industry. Typical shady business tactics disguised as “deals” and a complete disregard for transparency. Just another run-of-the-mill gym wrapped in marketing fluff built to bleed people dry under the guise that it's building some great fitness community. This place sucks.

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★ 4

Great gym. Great facilities , awesome equipment and environment. Only thing is it gets so hot inside for some reason. Lacking better ventilation

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★ 5

Great experience, wights and machines organized very well. Staff is very knowledgeable and helpful.

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★ 5

This place is lit as hell. Everyone is so kind, my boy Seth and Patrick are are goated with the sauce.

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★ 1

They canceled my personal training TEN MINUTES before the session — by text 💀 not even a call. Just “hey nvm.” Okay cool. So I text back like “alright just cancel my whole training thing then.” And they go, “You can’t cancel by text. You have to come in person to do that.” I’m sorry WHAT?? You literally just canceled mine by text 😭

Monday: I pull up in person. Wait 15 minutes. “No one’s available.”
Tuesday: Same thing. No one available.
Wednesday: There’s a manager that day, but apparently they can’t cancel it either and tell me to come back the day on my personal training session. They also warn me that if I don’t show up, they’ll charge me anyway. Love that.
Thursday: I lie and say my session’s that day (it was actually Friday) — and
suddenly it’s done in 2 minutes. Wild. In total, I wasted over an hour trying to do something that should’ve taken five minutes.

So yeah, they can cancel by text, but you can’t. Interesting policy. You’ll get cardio just from running back and forth trying to find someone who can actually do their job. Peak efficiency.

F Tier Gym:
D1-level disorganization. Hall-of-Fame communication failure. Customer service straight outta The Office. They offered me complimentary sessions for the inconvenience but I declined. I wouldn’t take the personal training even if it came with free protein shakes, a gym bag, and therapy for the stress they caused 💅

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★ 5

Great gym, and open 24 hours🙌

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★ 1

Avoid at all costs!! They bait and switch you into things without your knowledge. Now costing my family $550 for the next 3 months because of it. Tried to talk to the manager about getting it cancelled and he didn’t help with anything but repeat the same thing of “gotcha” every time.

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★ 5

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★ 5

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★ 5

Amazing time at the new EOS! gots all the new machines

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★ 5

Best people ever! Love this gym

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★ 5

Aric’s fire!!!!

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★ 5

This is the best gym!! So clean and the staff is AMAZING! So kind and full of energy and ready to help. Seth & Jackie are my favorite on staff! Always smiling and excited to see you. The sauna is my favorite and sometimes come back just for that. Highly recommend this gym.

Source: Google

★ 5

Great place to get your gains and leave feeling accomplished! The atmosphere is friendly and low-pressure — people mind their own business, which makes it perfect for beginners. The staff can be a little pushy with sales, but it’s understandable since they’re doing their job. Overall, highly recommend this gym! It’s clean, not overcrowded, and a great environment to focus on your workout.

Ps: canceling personal training is a pain in the crack, but I hope it gets better

Source: Google

★ 5

Great people at the desk Seth Stewart is amazing!!!

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★ 5

Best EoS in Utah!!! Tatum is an amazing trainer and everyone is so friendly and genuine. It’s not overly crowded and I never have to wait to use the machine I want.

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★ 2

The gym is great. It just opened and they're getting some things finished up still. The only annoying things I've experienced are that the cold plunge isn't functioning which is why I signed up for the higher tier and the really pressed me for referrals saying it was "required" when I sign up. I refer people all the time but I don't want to be forced to refer. If your product or service is good, I'll refer.

It took about 45 minutes to sign up when I was ready to sign up and pay when walking in. It could've taken 10 minutes. They wasted my time that day

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★ 5

GOATED GYM GOATED MEM SETHHHHH

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★ 4

We went to get our pass and fix a random charge on our account. If you have a question talk to Aiden, he will get it all sorted for you. I took off a star because we waited 30 mins with no one ahead of us, something that was fixed in less than 5 mins.

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★ 5

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★ 5

amazing staff, amazing space and amazing people. Highly recommend Gio as a personal trainer he is one of the best there

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★ 5

Great gym! Has everything I need. Super friendly and helpful staff as well - Cassidee at the front desk was especially great! Excited to return!

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★ 5

I had a free personal trainer lesson with my membership. I took it and worked with a trainer named Caitlin. She was amazing. I gave her a brief idea of what I was looking for with exercises and she taught me a half dozen exercises focusing on my chest and shoulders. She was super informative and supportive. It honestly made visiting EOS such a positive experience. If your membership comes with a free personal trainer session take it if only just to learn!

Source: Google

★ 2

Very nice facilities, but I bought a premier membership on Monday and went in to use it today (Friday) only to find that the sales guy had messed it up. He told me I was getting the top one, apparently charged me for the middle one, but the app said I had the bottom/basic and would only give me that access.

When I tried to get it straightened out, they needed to cancel the membership and start a whole new one, but I had come to work out, not to pay for anything, so I didn't have my credit card, and they just said, "Well, you'll need to come back another time to get that fixed."

Wasted 40 minutes of my morning. Canceled the whole thing.

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★ 5

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★ 5

Bonito 🤩

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★ 5

Great gym!! Shout-out to all the front desk employees. I can only imagine opening a new gym is crazy but they’re always smiling and taking on everything! Great gym and clean 🧼

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★ 5

Josh is a straight up homie, motivates the hell out of me, keeps me accountable, no one else comes close. And the gym is cool too

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★ 5

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★ 5

Love love LOVE this gym!!! Patrick is the best! Really great friendly staff :,)

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★ 5

Great atmosphere, good equipment, and friendly staff. Josh was especially helpful in helping me get situated and even giving me some help with the machines.

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★ 5

I just signed up for a membership today and had a great experience with John at the Springville location. Very personable staff!

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★ 3

The gym itself is great, I love that they have a sauna. I only joined because of the cold plunge and sauna, but the cold plunge isn’t even working yet. Hopefully they have it ready soon. My only complaint is how loud they play the music, when I work out I like to listen to my own stuff, but they play there radio so loud, that I can’t even hear mine.

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★ 5

So impressed with this gym! It’s super clean and well thought out. The employees are sugar sweet. Can’t wait to continue my workouts here 🤍

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★ 5

I love them

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★ 5

Cass Shepherd!! Is amazing :) she was amazing help!!

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★ 5

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★ 5

this place is Amazing. Typically, the crowded light and machines And free weights are easy to access. Additionally, the staff and their attention to detail Make this a place where I want to go. Thanks to Patrick and his minions!

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★ 1

For my son's cancelation....still charging an annual fee for the year even though it's been open only 2 weeks.

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★ 5

The gym is lovely. The staff makes it stick a great experience too. Especially Josh! He's always so welcoming when I come in.

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★ 5

Seth at the front desk is the freaking man! Helped set us up everything and showed us around. Everyone here has been homies and fun to talk to between workouts!

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★ 5

Nice place! Cassidee was very kind and friendly as we walked in. She helped with any questions and concerns I had and made me feel welcomed!!

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★ 5

Cassidee that works at the front desk is so awesome! Her professionalism and attention to detail is second to none. She always has a smile on her face and is willing to answer any questions that I may have. 5 stars for her excellent customer service.

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★ 5

love this gym! equipment is amazing, personal training has been amazing and staff is awesome!

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★ 5

The gym is massive, never super busy! I can always find the machines I want to use! The staff team is friendly and everything is neat and clean!

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★ 5

Awesome gym with amazing coaches.

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★ 5

love this place and love the atmosphere, Josh is also amazing and is very helpful

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★ 5

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★ 5

I love this location! All the employees were super kind and i felt super warm welcomes. The sales group is awesome and they got me signed up quickly and took an interest in me and my goals!

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★ 5

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★ 5

Positive staff and a very clean and welcoming environment

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★ 5

They did such a great job with this new gym! It's gorgeous and has some really nice equipment. The recovery room is amazing, I feel like a VIP just being in there.

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★ 5

Love the new gym that has built. Everyone is so nice and they say hi to everyone. Seth is the best! Make sure to stop and say hi to him!

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★ 5

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★ 5

The gym is brand new and it’s huge! I love it. The outdoor space is super cool and I love the cold plunge! Patrick is the man and always helps me out so go say hi to him when you get in there

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★ 5

This gym is awesome! Brand new, equipment looks sleek, recovery beds are awesome, and staff has been helpful. Excited to try out the cold plunge!

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★ 1

It's been months since we requested a refund. They keep telling us the refund be on a certain date, but it never happens. Will file complaint.

Source: Google

★ 1

My wife and I were so excited for this gym to open. We had been looking forward to it for a long time and even purchased our passes back in July during a promotional sale. Even though the opening date kept getting delayed, we stayed eager.

When it finally came time to go to the office and confirm our memberships, I met with KIRSTEN. My wife is currently expecting our first baby, and when Kirsten offered a bundle that included macro counting and four personal training sessions for $20, I thought it was a steal. I asked if I could purchase it for my wife since she was interested in having her macros counted postpartum. I signed the paperwork and paid the $20.

A couple of weeks later, I noticed a $63 charge on my card from EOS. I went into the Springville location to ask about it, and after speaking with a few people, I was told it was for personal training that I had signed up for. I had no idea what they were talking about — I thought I had already paid the $20.

Turns out, that $20 actually enrolled me in an eight-week personal training program, with one session per week, and a biweekly charge of $63. Altogether, it's going to cost me a little over $500.

I was even willing to pay a cancellation fee, but they told me that's not even an option.
When I brought this up with multiple people who all claimed to be managers, they said I had been emailed a contract and had three days to cancel. I was never informed of this at the time I signed up.

They rely on people not checking their emails or reading the fine print in their contracts.

If I had known there was a contract, a cancellation window, or that the program would total $500, I would never have signed anything. We were just excited about an affordable new gym finally opening nearby. We committed early — and they took advantage of that.

They’ll try to upsell you on anything and bury the important details in the process. I used to do door-to-door sales and had a lot of respect for the profession. Now, after this experience, I find it hard to even listen to sales pitches anymore.
I hope nobody else gets caught in a situation like this, and I hope the staff becomes more transparent going forward.

Also, both my wife’s and my accounts were charged $29.90, and nobody could explain why. They said it would be refunded — we’ll see if that actually happens.

So, read your contracts. Check your card statements.
The gym itself is nice — but be careful.

Source: Google

★ 1

The 3 Caucasian males working the front desk were very overwhelming and pushy never going again!!! Talk about harassment!!!

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★ 1

I had similar experiences with the enrollment center and feeling like they wanted to push their sales pitch. I just want to show up, work out and go home. Having people come back multiple times to "validate" the membership was a bit much.

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★ 5

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★ 5

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★ 5

Love the new location! Love that I can also get groceries after getting a good pump in.
Atmosphere is nice as well 👌

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★ 5

Great experience here! Shoutout to the whole staff! Best EōS in Utah!

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★ 4

Didn't have the bad experience with signup that some of the one-star reviews mention; I knew I just wanted the cheapest membership, and the guy didn't even try to fight me on it. (Good thing too; that would have really annoyed me, and may even have been a deal-breaker.)

Nice new equipment, but I went there on the second day they were open, and the clip for the treadmill's emergency stop had already been broken. I mentioned it to an employee walking by, and she brought someone in maintenance over to look at it before I was even done my workout; nice prompt response!

My only real reason to not give a full five stars was that there's not a place to change in private in the locker room. Other gyms I've been to always have somewhere more private than the middle of the locker room to change, and I'm confused why this one wouldn't.

Source: Google

★ 3

Hot as balls

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★ 1

Walked in and it was baking hot. Went over to the cardio machines and it was even hotter there. Told front desk and they said “I don’t know. You can work out int the backyard section.”

I went to the weights and I hear people talking about how hot it is.

Went back to the desk and asked someone else about the temp and they said they felt warm as well and would tell management. Next day the gym was still boiling hot. All you have to do is drop the thermostat.

Source: Google

★ 5

This gym is so tuff😩. I’ve gained so much aura by coming here.

Source: Google

★ 1

EOS needs to get better at having people at night. None of the recovery machines will scan! App is trash and can’t even get towel service because the scanner doesn’t scan 99.9% of the time.

Source: Google

★ 5

I’ve only been twice so far but the equipment feels so much better on my skeleton than at my previous gym. It’s a tough switch because I loved my last gym, but I think EOS is my new fitness home. 💙 Amazing amenities too.

Source: Google

★ 1

My experience was awful, John needs to be fired.

Source: Google

★ 5

Yay! It’s open and so amazing. Ryan is a badass and so awesome. He helped me and my daughter when we got there, and through our gym walk thru. Antonette is so sweet and helpful as well, love love love this location, the energy and all. So amazing! 🙌🏽

Source: Google

★ 5

Just went today and they have done a great job with this gym. I really hope that they don’t oversell memberships and keep it clean. I’ve been with EOS for a couple years now and I’m hoping that this location will maintain the cleanliness better than Orem. Super stoked to have a brand new gym closer to home, and it will probably relieve some of the busy chaos at Orem as well.

Source: Google

★ 5

Had an amazing interaction with Ethan A and KJ. Appreciate great customer service. Great leadership was chosen here!

Source: Google

★ 5

District Manager Ethan A. And General Manager KJ went above and beyond for me today. Exceptional customer service. I’ve had a rough experience at other locations but going into this location today to sign up I was taken care of and will 100% continue going because of them.

Source: Google

★ 5

THESE TWO ARE GREAT

Source: Google

★ 5

I liked AKIKO and BRYSON at the springville Eos!!

Source: Google

★ 5

Patrick is a beautiful man

Source: Google

★ 5

BRAND NEW GYM & SHE IS A BEAUT !!!!! THE TEAM IS SO SPECIAL & YEP COME HERE NOW IF YOU WANNA GET SWOL!!! 🌟💫✨

Source: Google

★ 5

Source: Google

★ 5

STUNNING GYM 🔥🔥 Absolute wonderful staff!! Can’t wait to keep working out here!!

Source: Google

★ 5

This place is incredible! Equipment is brand new! Fitness instructors are awesome, I’m excited for the classes and refresh! This is amazing!

Source: Google

★ 5

Newest, friendliest, and cleanest gym!

Source: Google

★ 5

Such an amazing staff! The equipment is so awesome. Excited to tel my friends!

Source: Google

★ 5

Best gym in UT County 🤙

Source: Google

★ 5

Opening:
The gym officially opened today, 10/15/2025 at 1pm. I started coming weeks ago for personal training. However, with the opening of a gym there are many issues that pop up and interfere. So I did have my first session cancelled (after I'd left work and arrived there already), there were times I was left sitting there waiting for 20 or so minutes. I would be told something and the next week it would be something completely different. Each time I came in I didn't know what to expect.

Personal trainers:
However today was the grand opening and the energy was high and positive. My personal trainer today was Mylie and I must say she is GREAT. She was adaptive, flexible, and very present through out the entire workout! (Unlike so many other trainers I've had at various gyms over the years.) She stayed focused on me the entire time (instead of looking around and 'checking out'). She was great!
I also worked with Carston (spelling?) last time. I loved how he really made me understand -to another level- why the form for a particular exercise is important and to check in with where I was feeling things. (Mylie did that, too!). They were both great with giving me modifier's to exercises that worked with my body's injuries (torn meniscus) and advancing age (arthritis, joint weakness).

Closing review:
I look forward to the upcoming year at this beautiful new gym! Infrared sauna, cold and hot dip Jacuzzis, I didn't see a pool. No hot steam room, but both men's and women's locker rooms have their own regular sauna as well. There's an outdoor free weight exercise area in the back. A movie cardio room (one of the newer Star Wars movie was playing today). LOTS of equipment and green field spaces, recovery room with space for stretching, too. And more! Everything was the newest tech as well.
My only real complaint is that to use the amenities (recovery room machines, cold and hot plunge/infrared sauna) it's required you use your phone to scan a barcode. I never bring my phone to workout because I don't want to keep track of it while I work out. (I have a habit of leaving it God knows where.)

Source: Google

★ 5

Very helpful, didn't try to sell me on personal training. Immensely goated sales team everyone was very nice and excited for the gym to open.

Source: Google

★ 1

There more focused on adding add ons to the membership. Huge waist of time.

Source: Google

★ 1

Like the other reviews here, the validation enrollment for the gym membership was an awful experience. I expected it to be a quick 30 second encounter but had to wait 15 mins before meeting with someone. After verifying my account, the person helping me sent me over to someone else and they then proceeded to waste my time and make me late to class as they sold me on the personal training that I didn’t want and that I refused multiple times.

After bringing over a personal trainer and pressuring me, I reluctantly gave in and have now regretted saying yes. Whatever you do, do not get the personal trainer. I went in to cancel a few days later and they were doing everything to try and convince me and still didn’t let me cancel. They said I had to go to my first session when all the systems in the gym were “set up and running”. I don’t buy it.

Source: Google

★ 1

I’m so pumped for the gym to open but the enrollment center has been an awful experience.

I signed up to be notified of when I could sign up, I wanted the early deals.

When they called me to let me know I could sign up, I pulled out my credit card to sign up but they required that I go into the enrollment center. I told them that I wanted to sign up for the top tier membership and that I was ready to pay. They still asked me to come in. I scheduled an appointment for later that week for 1pm on a Friday, the first day it was open.

I got there at 12:55 and checked in and did not get called back till about 1:40. I just told the guy that I wanted to highest tier membership and that I was busy and needed to get back to work. He proceeded to try and sell me on what I already wanted to buy, it was super annoying. He was nice about it but just was not listening when I said that I didn’t need to be sold, I had my info ready to pay. 30 minutes later I was signed up and left.

Fast forward to last week they called me and said that I needed to come in to “validate my membership.” I told the guy on the phone that I could just validate the info over the phone and he said I needed to schedule an appointment to go back to the enrollment center.

I get there and the “validation” took 15 seconds and then they spent 20 minutes trying to sell me personal training. I told them like 5 times that I don’t need personal training. Once they finally gave up the dude just said “ok fine yeah you’re good to go then”

Again, super pumped for the gym to open. It looks awesome but the enrollment center is awful.

Source: Google

★ 1

I was called in to validate my membership which they did not end up doing so next time I am in the gym I will have to do that huge waist of my time they also tried to sell me personal training which who would want that 😂 what really pisses me off is that the gym opens the 15th but for personal training it opens the 1st like why can’t it just open the 1st for everyone if it will be ready

Source: Google

★ 1

I’ve like eos gym in the past and enjoy working out there. But they made me come into the enrollment center to “validate my membership” and we did that and then they immediately tried to sell me personal training. I told them no and they wouldn’t take no for an answer, I told them I don’t like the pressure and they continued to pressure me and said no we aren’t trying to pressure you when in fact they continued to use sales tactics . Not a good look for a gym that’s not even open yet.

Source: Google

★ 1

8 AM to 9 PM? Who is this gym built for?

Source: Google

★ 1

The representative that helped us had us write down some referrals, we said we didn't want them contacted, they agreed and we took the paper with us. Then the representative contacted the individuals on our paper which means they must have taken a picture of the information we did not want shared. Highly disappointed and angry.

Source: Google