★ 5

I am an OTF member from the Seattle area. I was in SLC for a weekend and visited this OTF location to get in a burn. Coach Amy was a fantastic sub from another area OTF, and Emerson at the front desk was so friendly and welcoming. I know for sure I will come back on my next visit to SLC in a couple of months.

Source: Google

★ 1

I initially booked a service based on the Downtown location, mistakenly thinking I was at the Park City location. The afternoon after realizing my error, I tried to contact the Downtown location to transfer the credit. I called, texted, and emailed a couple times but got no response whatsoever. They mentioned they were training, but who doesn’t answer her phone during business hours?
I called the Park City location, and they were incredibly helpful. The woman I spoke with was very kind and, understanding my predicament, even offered me a friends/family discount so I could work out that day. I was so grateful I bought her a coffee! Their willingness to help was a stark contrast to the Downtown branch.
The Unresolved Downtown Credit Issue
I finally reached someone at the Downtown location who confirmed they would transfer the credit. Days later, however, the credit was not on my account. I've since emailed the management, and their replies have been unhelpful and unsatisfactory. I am truly disappointed with the way the Downtown management has handled this simple transfer and communication issue.

I don't feel inclined to return to the Downtown location. I highly recommend the Park City location or the Sugarhouse location for their superior customer service and management.

This review is not reflective of the actual trainers in the location itself

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★ 5

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★ 5

Sugar House studio. Great workout. A little tricky to find and figure out where to park. But OTF is always the best way to start my weekend.

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★ 1

Started at this studio during “Pride”. The Studio was decorated extensively and while in class we were being told about what colors we should wear to class to celebrate.

I asked the manager if every holiday gets celebrated in such a manor & she got instantly offended & said she had something planned for the Juneteenth, that she didn’t think I aligned with orange theory values and that I shouldn’t come into the studio anymore. I was told my last day for classes was the 28th & was still charged on the same day hence I told her I wanted to stay for the 30 trial. I asked to speak to the owner and she told me she was the only point of contact.

I’ve added the pictures of pride decorations and the last two are Juneteenth where someone had drawn with marker on the glass.

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★ 5

Great class. They are very accommodating

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★ 5

While living in Salt Lake City this past winter traveling, I regularly worked out at the Trolly Square location. As it was right up the street from our place, I was able to get there several days per week. The people, staff, etc. were all wonderful. I do, however, want to single out one instructor in particular. Jeff was amazingly attentive to us as his students. He was obsessed with form and regularly shared insights that helped our workouts be both more effective and safer. Lots of high fives and a great attitude were the icing on the cake. We will see you all next winter!

Source: Google

★ 1

Not a great experience at this OTF location. I'm a current Orangetheory member visiting from Connecticut, and I was in town to help move my daughter -- a medical student at the U and Division 1 athlete -- into her summer semester housing. While here, I wanted to share something I enjoy with her and thought it would be a great opportunity to introduce her to an OTF class. She has never been to OTF before, so this was supposed to be her one free class. As a note, I have never been to this particular location.

When I called to reserve the class, I specifically asked that we be placed on treadmills next to each other at the START, as I always begin my workout there and find it significantly more effective for me. I clearly communicated this request to the person I spoke with by phone. Many years of counting calories in this class (for me) have shown the best workouts start on the treadmill.

Unfortunately, when we arrived -- after getting up early and making the trip over on my day off -- we were told my daughter had instead been assigned to start on a rower. There were plenty of available treadmills, but the staff refused to accommodate the simple request to start us together. My daughter is a highly capable and athletic individual, and there was no practical reason for the refusal. As a result, we ended up leaving without taking the class. If it is their policy to start "new" people on the rowers then that should have been communicated to me when I asked us to start on the treadmills, together.

To be candid, this was a very frustrating experience--particularly because it felt so easily avoidable. The front desk staff came across as dismissive, repeatedly saying, "I'm just doing my job," instead of making any real effort to resolve the issue. A simple question from the coach to my daughter, such as "Do you know how to row?" would have clarified everything and allowed us to move on with our day.

Unfortunately, the interaction felt more like a power struggle than a customer service moment. When I asked if the studio manager was available, I was told, "She's out, I'm here today," by the front desk girl, which only added to the dismissiveness.

To make matters worse, I was charged a late cancellation fee for the class to my account--adding insult to injury. I emailed the studio manager and (no surprise) have not received a response.

What could have been a welcoming and positive first impression turned into a missed opportunity. As a result, she will not be joining, and I won't be recommending OTF to others anytime soon.

Source: Google

★ 5

When I began Orangetheory two months ago, I couldn’t walk on the treadmill for more than 30 minutes. Now, after two months, I can run effortlessly. I've lost 20 pounds and about 2 inches off my waist. I've visited several Orangetheory locations, but the one in Salt Lake City is definitely my favorite! Jeff is an incredible instructor, and I truly believe I wouldn’t have made this progress without his support.

Source: Google

★ 5

This is an excellent location. I’m officially an Orangetheory enthusiast, and I highly recommend this location to anyone in the area who is looking for a really strenuous and challenging workout that grows with you (you can follow the workout and adjust it to your level, and see yourself progress as you grow stronger). The coaches are kind, encouraging, fun to work with. The workouts are varied and the music is good. The equipment is in great condition. The facility is clean. Highly recommend! I’ve been going here for over a year and I love it.

Source: Google

★ 5

Great staff and clean - all you need to know. Look forward to returning and continuing this fitness journey.

Source: Google

★ 1

My co-workers and I wanted to take a first free class together. We wanted to coordinate the 5 of us going together and wanted to plan ahead because of our busy schedules (we work in healthcare). Before you can see the time slots available on their website, they have you put in information such as name, email, phone number, etc. so that’s what I did. I never selected any times or confirmed any appointment sessions. I wanted to simply look at the dates/times available. Ever since then, Orange Theory has been spam calling me EVERYDAY and sometimes leaving voicemails, texts, and emails along with it. They would call during my work hours. It got to the point where I had to text “stop” to unsubscribe from their texts. I understand calling every few days or once a week because it’s a business and you want people to attend, but calling every single day is not okay. I’ve heard great things from my patients, but this makes me not want to attend the first free session due to the possibility that they will call daily for a membership sign up.

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★ 5

Best type of work out there is, with great coaches and staff!

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★ 5

Love the coaches, love the workouts, love the structure. I’ve never stuck to a fitness routine until I joined OTF. The only thing I can suggest is that we get some Chappell Roan or BRAT blasting on the speakers hehe

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★ 5

I love this workout, the Trolley Square location, and everyone who works there!!! If you are the type of person (like me) who wanders around the gym uncertain what to do, and then becomes very bored when you end up doing the same old workout, you will love Orange Theory. The instructors really mix it up for you and offer advice, so you never get stuck in a rut or waste time with incorrect form. I feel much better mentally, and my fitness has really improved since the beginning of the year when I joined. I recommend giving it a shot, and my first class was complimentary!!!

Source: Google

★ 5

We've been sidelined for a while - first due to travel, second due to Covid! We're nearly ready to get back into it and are champing at the bit to return. Great OTF team, enthusiastic participants and dividends aplenty in terms of our sense of personal wellbeing.

Source: Google

★ 5

All the instructors and staff are so friendly and a real joy to be around. It makes going to the gym that much easier. The workouts are diverse and you never feel like you’re doing the same things to the point of boredom. The area is tight and can get a little too crowded sometimes but it has never bothered me too much. Just noting it here.

Source: Google

★ 2

I am thankful this isn't my home studio. I have been visiting this studio for almost a year now as I have college students at the U. I have enjoyed this studio until this current trip. A few of the current front staff (first time seeing them) have been inflexible which is counterintuitive to the Orangetheory philosophy of meeting you where you are at on your fitness journey. Most recently, I attended a 3G class with only a total of 13 people in the class. Due to back issues, I asked to swap out the floor block for the tread and was told no. There wasn't an explanation. No apology. Just a flat out no, a quick shake of the head and a look that indicated how dare I even ask. Since I couldn't do the floor exercises I was basically asked to leave. More than half of the treadmills were open and not being used. My home studio would never had said no nor responded that way. I absolutely love the Orangetheory workout model and enjoy going to new studios when we travel. This is the first studio I have come across that I don't enjoy going to.

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★ 5

Great place, kind and amazing team, love doing the workout here, is fun and really works!

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★ 5

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★ 5

Great coaches, desk staff and facility. Love coming here.

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★ 5

Sounds cliché, but it’s a great space for all types. I’m a classically busy guy and this fits in smoothly to my routines. Easy to schedule, easy to follow, perfectly challenging. Staff is present, approachable, and friendly without being overbearing. Cheers:)

Source: Google

★ 5

Love Orange Theory. I go 4-5 times a week . After each workout I feel energized and stronger than I went in. Even better my stress/anxiety melts away on days that I make it to Orange theory.

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★ 5

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★ 5

Encouraging coaches, friendly desk staff, and an all around unbeatable workout! I have tried many different fitness modalities and none compare to the physical & mental challenge (and drive) that OTF offers! The coaches want to be there and that shows by way of their engaging presence in the studio, attention to form, and making each client feel SEEN in the studio. My only regret is not trying OTF sooner.

Source: Google

★ 5

Great programming! Great coaching! Great playlists! Great classmates! I’ve never found a program or routine that sustained my interest until I joined Orange in 2016!

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★ 5

Orange Theory Salt Lake is the best place to workout in town and Coach Jeff Paull is the best coach you'll ever find.

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★ 5

Best trainers workouts and facility!

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★ 5

Love this gym. It's small and cozy, but easy to get into a class. Everyone is so nice and the environment feels very positive and non-judgemental :)

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★ 5

I love orange theory and their whole process! I usually go to the sugarhouse but I came to the downtown location due to scheduling and ended up taking one of Jeff's classes. He is AWESOME! Really skilled as a group fitness trainer in hyping the class up and really ensuring you feel welcomed. He gave me some great tips in how to improve my form and went out of his way to ensure everyone was safe while doing different exercises. I really appreciated that given that i'm new to different weightlifting techniques.

I'll definitely be going again!

Shoutout to peter and Julie who are also awesome at hyping up the energy. Super helpful on days when it's hard to motivate yourself

Source: Google

★ 5

Went to this orange theory while traveling. Had a wonderful time. Equipment was newer than what I am used to at my gym

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★ 5

Came from out-of-town for a single drop-in lesson. It was my very first time at any Orangetheory Fitness gym and the employees at the front desk were very enthusiastic and clear in explaining how everything works. The workouts are approachable while still allowing room for us to challenge ourselves. I especially appreciated coach Jeff’s support in motivating me to push myself while ensuring I was working out with proper form. I will definitely be signing up for Orangetheory once I am back in my home town due to this positive experience, thank you!

Source: Google

★ 1

The Trainers at this location are amazing, and I can't speak highly enough about them. If I was able to simply have classes with them and not have to work with the front office, then things would be much better, to be honest. So 10/10 for the trainers.

That being said, the front desk at this location is awful and will tell you things that aren't true or will not follow through on things they say they are going to do.

Due to my work schedule becoming an absolutely nightmare, I tried to work with them a few times to freeze/cancel my membership. This resulted in a drawn and back and forth. Multiple times, I'd request an emailed form or the ability to freeze/cancel my account to no success. At one point, I was guareented a month credit due to the issues and the problems I encountered. Only to find out that said credit was never a thing. They then proceeded to charge me for the month I was planning to unfreeze.

Multiple times, I had people promise or guarantee me something only to then have someone tell me that wasn't the case in the rudest most condescending way possible. Even if it was for something simple like an email or phone call.

I would never recommend anyone to go to this location. If I was ever going to go to another orange theory fitness, I would avoid this location like the plague.

Source: Google

★ 5

Loved having a trainer there to motivate you and give you personal feedback. The class environments were welcoming and fun.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It's hard in a GREAT WAY!

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★ 5

The workout at OT is always great! New every time and pushes me harder than I would ever push myself. Every month there is always some new adventure i.e. : DriTri, Transformation Challenge, etc. But what I love the most about the OT at Trolley is the staff! Truly! Not just saying this for brownie points! I have been a member at a another location so I can say that the staff at Trolley has made a huge difference in my experience and my interest in going 3-4 days a week. Jeff, Emily, Greg, Zoe... and the front desk staff remembers your name and make you feel welcome and at home. No toxic vibes. There are more folx here that make this a great place to workout. I love that there is always fresh hair ties in the bathroom when I forget something at home and it is always clean too!

Source: Google

★ 5

Amazing experience. The best place and the best coaches to work with. I’ve been training for 3 months now and never felt better. I highly recommend Orangetheor!!!

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★ 5

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★ 5

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★ 5

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★ 5

Trainers are awesome!!

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★ 5

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★ 5

I love this place! The coaches and staff are friendly and caring. They do what they can to push you while watching out for your health. In 5 years I've never repeated a workout. I am always being challenged. Definitely recommend this studio, they feel like good friends.

Source: Google

★ 4

The gym is hard to find. Tiny little sign out front. We only found it because we saw people in work out attire walking down the alley. Parking is terrible.

Once inside it is nice. Multiple showers and bathrooms. Different size lockers and a coat rack which was nice.

The coach was greet and came around and helped instruct everyone when they needed it.

Overall I liked the vibe and personnel.

Source: Google

★ 5

Great people, great work outs. Unfortunately had to leave, because I moved across country. Minor inconvenience with my payment after that, but that was all solved quickly so they have great costumer service and are great problem solvers too

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★ 5

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★ 5

The coaches are the best. I love the workouts. First time in my life I can the results from working out at Orange Theory.

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★ 5

Great location of this chain. Thanks for the great workout

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★ 5

This place wins all the awards for amazing people that really care. The front ladies are so much fun to joke with and they are super nice. The coaches and trainers are next level incredible! Jeff, Liz, Emily, Mellisa some of the best in the country

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★ 5

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★ 5

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★ 5

OTF SLC is the BEST!

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★ 5

Easy to sign up and book classes, knowledgeable and friendly staff

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★ 5

Love it, best workout for the money

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★ 5

The space is lovely and clean. The studio is much more than a great place to work up a sweat. It's a wonderful community of fitness friends who always encourage me to work hard and be a better person.

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★ 5

I love working out now. Something I never thought I’d ever say! I feel stronger, my posture is better. Everyone is so nice. I never get bored with the variety of workouts.

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★ 5

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★ 5

I like the attention of the coaches, everything is very clean and organized, but best of all, the coaches encourage you to give your best.

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★ 5

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★ 5

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★ 1

Beware the 30 day cancellation period. They require a 30 days notice to cancel, which means they scam you out of another month's charges (~$180).

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★ 5

Love the program and this place. The coaches are great, staff is really helpful. Way to go team SLC OT!

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★ 5

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★ 1

Honestly, this OTF has the worst customer services and front desk staff. If you want a good workout Coach Jeff and Coach Liz are amazing, but the front desk staff ruin the overall OTF experience, the Studio Manager is beyond rude, dismissive and condescending. There is a reason I canceled my membership with L5 and joined an OTF owned by a different franchise much further away.

Source: Google

★ 1

Great workout. TERRIBLE front desk experience. Consistently. Pre and post-pandemic. But especially surprising now given the readily apparent loss in membership.

Seems Orangetheory’s are disorganized or disconnected enough that I have been offered free classes to “come try it out” from various studios (like this one) *while a member* — I have 3-4 voicemails demonstrating this. One as recent as two weeks ago.

Yet very strict on policies. At least at this studio. They had a policy that you could arrive 10 mins into class pre-pandemic. Today I was late for the first time post-pandemic where I was told I signed a contract re a 5 min policy and couldn’t *legally* be allowed in at 8 mins late. I’ve been at local studios where people have walked into class much later.

Orangetheory has trimmed down class offerings due to decreased membership but this studio didn’t show a lot of care today for members who are trying to make the limited offerings work. Happens to be the one who called to offer me a free trial class too.

Today I was first told “I can’t let you into class since *you’ll remember* in the contract you signed that there’s a policy…” Then I kept being called ma’am in a derogatory tone until I asked “please stop calling me ma’am” and was then only asked for my name when the person at the front desk wanted to describe the “situation” to their manager.

If the manager sees this, here’s my name and how I experienced this as the member/customer. Hopefully helpful for future interactions with members and hopefully how I was treated is unique!

Source: Google

★ 5

Friendly staff, great work outs, amazing post workout feed back due to their tracking systems.

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★ 5

I’m always impressed with how quickly coaches and staff remember everyone’s names! Been going for years and the workouts never get stale. Love that everyone is so supportive and the vibes are always so good!

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★ 5

Great staff and coaches, thoughtful and science-based workouts, positive atmosphere. Perfect for people who want an intense exercise program calibrated to improve individual performance.

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★ 5

I’ve been attending classes at the Trolley Square location for a few weeks and have been loving it! Haley at the front is so friendly and the workouts always keep me on my toes!

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★ 5

This orange theory studio is great! The coaches and the front desk are super motivating and nice. I would super recommend this place!

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★ 5

Love OTF! I have been to a bunch around the country and this is one of my favs! Great coaches! Big monitors on the treads too. 🧡🧡

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★ 5

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★ 5

Fun, effective workouts every time!

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★ 5

The coaches are the best!

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★ 5

Orange theory fitness has honestly changed my life. I was in SUCH a workout rut prior to starting. Now, I'll never look back. I love the fun atmosphere and coaches who push you. I love that the workouts are always different and the use of target heart rate zones. Challenges are also super fun and makes it competitive! OTF makes me feel so accomplished and I can see myself getting better physically and mentally each workout.

Source: Google

★ 5

This place is seriously the best! Every time I go Grace remembers me by name and makes my experience so comfortable. It’s always a delight to see her and get my sweat on here!

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★ 5

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★ 5

I’ve been with orange theory for a long time. This studio in downtown is definitely the best! I recently moved so I had to go to some other studios. None of these are as motivating as the one in downtown. I miss here so so much!!

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★ 4

It's smaller than the huge mega gums which I prefer. However it's still a gym! I like being outdoors. Immaculately clean. Good customer service.

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★ 5

Great workout!!!

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★ 5

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★ 5

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★ 4

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★ 5

OTF has been the perfect workout for me. As a former professional and competitive dancer I love having the coaches and heart rate monitors there to push me through my workout. I also love how each workout is different and allows me to target different muscle groups each time I go in. Highly recommend!

Source: Google

★ 5

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★ 5

I love the workouts! The staff, coaches, and other members are so nice and helpful. I've only been here one week and I haven't felt out of place or too unfit to be here once. Loving this Orange Theory location!

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★ 5

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★ 5

I moved here for NM and I was so sad to leave my OTF gym because the coaches were awesome. I can’t tell you how incredibly happy I am to have found another studio with equally amazing coaches! Everyone is super friendly and is always helping members reach their goals. Not to mention I never walk out of there feeling like I didn’t get an amazing workout. Highly recommend this studio and all their coaches!

Source: Google

★ 5

The workouts are efficient and motivating. I used to feel “too busy” to workout but the scheduling system makes it easy to fit a workout into my schedule and I’ve seen great results since I started 1.5 years ago.

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★ 5

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★ 5

Love this place and all coaches!

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★ 5

The entire staff at Orange Theory Trolley are terrific - professional, friendly and always helpful. I have attended classes at OTF studios across the Salt Lake Valkey and in many cities across the US, and the Trolley studio is the best.

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★ 5

I LOVE OTF!!! Just started about a month ago and I look forward to class every time I go! Always a good workout that goes by so fast! Plus the staff and coaches are incredible and make the gym such a positive environment!

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★ 5

I’m a long time OTF fan and adore the coaches and MCs at the Trolley Square location. They make it a very personal experience every single time and made sure we were safe through the pandemic. I’m especially thankful for how much they helped me modify exercises after a serious injury, so I could continue exercising and further my rehabilitation. Thanks, OTF fam!

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★ 5

What an AMAZING place to workout, the equipment is always clean, and the staff is friendly. All the coaches I have worked with give great feedback and ensure that my workout is giving me the maximum benefit! I started orange theory about six months ago, and I feel so much better about myself and my body. Would highly recommend this place to anyone who is looking for a great workout! Can’t say enough good things about what Orange theory has done for me!!

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★ 3

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★ 5

Love the spirit of the place and the people

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★ 5

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★ 1

I recently spent a few days researching CrossFit and other types of gyms near the downtown SLC area. Because of this research an advertisement for a "Free" month popped up on my Facebook feed. I filled out the form for my "Free" month and was contacted the next day by someone from the downtown Orangetheory location. I asked them if it was really a "Free" month and they said yes, as long as you buy a heart rate monitor. She said there was an option for around $75 and another option for around $125. I can't remember the exact numbers but I think these numbers are fairly close. I let her know that the heart rate monitor was not mentioned in the Ad and that I thought they should honor what the advertisement says. She had Angela, the studio manager, reach out to me on FB messenger. Angela said the that ad I clicked on takes me to their website where it mentions the heart rate monitor. I let Angela know that the ad is not actually set up that way. I let her know that once I filled out the form it gave me 2 options. It said I can exit the form or I can go to the website. I let her know that I exited the form because there was nothing that told me that their was a "Catch" to the free month and that I should go to the website and read up on it. If there had been any mention at all of a "catch" or "bait and switch" I definitely would have wanted to read more about that. Angela said she would have the owner reach out to me. I'm still waiting on that and will update this review once I have more info. I should also note that I kept getting these advertisements on FB so I filled out the form again on my phone and there is a part in the process that says "Show More..." I clicked on that and it said **Terms and Conditions apply. It named those terms but did not say anything about buying a heart rate monitor. It also did not say to go to the website for additional terms. It said stuff like "Offer Valid for Non-Members only." And when I did click on the website option it did not take me to the website. I'm not sure if this had something to do with my phone or a Glitch in the promotion itself. I then filled out this same promotion on a desktop computer and clicked on the "View Website" option and it did take me to the website. Once you get to the website it says free month in small font at the very top. There is a little star next to it and when you click on that you can eventually make your way to a section that talks about the heart rate monitory. Other gyms in the area are very straight forward about what they offer. They usually offer one month at a very reduces cost. The important thing is that they are very clear up front. This ad from Orangetheory is very misleading and says something about the character of the company.

Source: Google

★ 5

12/10 would highly recommend OTF downtown. Amazing staff and coaches who always cheer me on and push me to be the best I can be. I would be lost without this place and these people. Can’t say enough good things.

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★ 1

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★ 5

OT Salt Lake is amazing!! Everyone is very friendly and the coaches push you to help you reach your goals. I reached my ideal weight just in time for my wedding 💪🏼🧡

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★ 5

Great coaches, great mc's, thankfully they reopend when the state told them they could in May 2020 and saved my sanity. At home work outs just aren't the same. There is something great about groups classes for sure. Jeff, Liz & Melissa are great motivators and push me to do more! I love the challenges, they always keep me motivated to keep going. The email and app summary of our work outs and all time highs are great and make you feel awesome about your progress. Thanks Orange Theory!

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★ 5

I have loved working out at this studio. The coaches have great energy and the workouts are fantastic!

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★ 5

An amazing experience you won’t forget or want to stop. If you’ve been thinking about it just give in and do it!!!

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★ 5

Love Orange Theory!

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★ 5

Love coming to OTF - I have an elite membership, so 8 classes a month, I go 2x a week. The classes are really good, you work lots of different muscles and I can absolutely tell I'm getting stronger. Great coaches and helpful front desk staff as well.

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★ 5

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★ 5

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★ 5

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★ 5

OTF is one of my favorite places to workout - it’s always challenging and there’s a lot of variety and options to modify, when needed. It’s a great blend of cardio and strength/resistance training. OTF at Trolley Square is my go-to location. The coaches are top-notch - they get to know you, are always willing to help with injuries and modifications and they do a great job of personalizing a workout even in a group setting. Jeff and Melissa are some of the best! They were possibly the cleanest, most well maintained studio in SLC during all of Covid and have kept up many of the cleaning protocols. I always felt safe and comfortable coming in here. Try them out - you won’t regret it!

Source: Google

★ 5

Going to OTF has become one of the most important self care things I do each day. And the best part is that each time I walk in the OTF doors at Trolley Square I feel like I’m going home. The staff at the front desk always presenting an excitement that all of us are there to be challenged and that we are all valued. The coaches, interested in making sure we do our best for that particular day. There are people of all ages and all different abilities and when I leave I feel we all think we’re champs for completing the workout. OTF of Salt Lake City thank you for being there everyday. And BTW, thank you for insuring our safety this past year. Your hard work did not go by un-noticed. 👏🏼👏🏼💪🏼💪🏼💪🏼💪🏼💜💜💜💜😎

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★ 5

This is the only workout I’ve ever been able to turn into a long-term habit (going on 4 years now). I’ve been to OTF locations all across the state and the U.S. but none of them even come close to the coaching quality of OTF SLC!

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★ 5

Keeps me moving

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★ 5

Sarah was very professional and made my first time experience at OTF fun!!!

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★ 5

I love OT! Best workout around, I get the personal trainer experience and the community. The trainers are great. And it’s not like stinky gyms, it’s clean!

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★ 5

OTF Salt Lake City at Trolley Square has the BEST SAs and coaches!! They always encourage you to give your best, and are your sidekicks on your fitness journey to more life!!

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★ 5

The staff and coaches are great!

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★ 5

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★ 5

Staff is A+! Coaches are A-MAZ-ING!!! Love my OTF family!! :)

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★ 5

Best thing that ever happened to me!! Would recommend to everyone!!

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★ 5

Great work out every day, terrific coaches and pleasant atmosphere.

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★ 5

Great gym, awesome coaches and staff. Highly recommended!

Source: Google

★ 5

I started Orange Theory almost three years ago to slim down for my wedding, but it very quickly became a way of life. Orange theory is not only a killer workout, but has also introduced me to some of the greatest coaches and friends I could ask for. The coaches always provide great support and are really good about helping me stay accountable to my goals. I can’t imagine my life without OTF!

Source: Google

★ 1

Go Skateboard instead

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★ 5

I joined Orange Theory this week and attended 3 classes already. A friend highly recommended it after I told him I’m looking for a good workout place, be it a martial arts school or gym. At OT, a trainer leads a group divided into 3 sections: weights, treadmills and rowers. We keep track of heart rate, calories burned, steps and distance. And we work on strength and endurance. The trainers pay close attention to each member which I really appreciate as a new member. The classes are always different which makes it always fun! I’m hooked and I’m the better for it! We have no control over our age, but we have control over our health. I intend to stay healthy and OT helps me do it. Thank you, OT!

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★ 5

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★ 5

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★ 5

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★ 5

Love the coached workouts, energetic atmosphere, individual experience in a group setting, and combination of cardio and strength training. I push myself harder and get stronger at OT than I ever would on my own

Source: Google

★ 5

Great space. Largest OTF I have been to. Awesome staff and coaches.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love OTF. I have sports induced asthma and always avoided cardio workout like the plague. But with the heart monitor and the coaches understanding my limitations i am able to break a sweet without dying

Source: Google

★ 5

Great staff, great workout programs and they’ve helped my fitness level significantly. What more could I want from a gym?

Source: Google

★ 5

Great work out. Great follow through by dtaff. Great coaching staff. The entire experience has been super seamless from the technology to getting to the location.

Source: Google

★ 5

Really great structure and guidance during the class and the pace keeps you going way stronger than I would ever do in my own!

Source: Google

★ 5

I absolutely love this Orange Theory location. Jeff is amazing! He truly shows how much he loves helping people accomplish their fitness goals- he is profesional and his energy is contagious, I appreciate greatly his input in my workouts. The Front Desk and rest of the team are simply awesome, all very profesional, they greet you by name which makes you feel as a part of a family- recognition goes along way- I love the energy and environment. Also, I appreciate all the measurements this location has taken to ensure everyone can workout safely, with all of this going on... I will say I have been in one other location and NOPE, it was definitely not the same. This location and staff members are THE BEST.

Source: Google

★ 5

Orange theory changed my life! I went from not working out at all and being stuck in a rut to working out 5 days a week and the commitment to move forward! They always have fun challenges & events. It’s a great community to be a part of!

Source: Google

★ 5

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★ 5

It is an excellent environment with very competent personnel. I love the type of workout and the philosophy behind it. Absolutely recommended.

Source: Google

★ 5

Orange Theory is my favorite way to exercise. I have been a member for 2 years. It is challenging and always pushing me to do my best. The coaches at the SLC location are so helpful and nice.

Source: Google

★ 4

Its systematic. I didn't have to think about what my next workout or set is gonna look like, everything was laid down for us to follow without much thinking and wasting time. I wish the workouts would little more strength oriented instead on being cardio most of the time.

Source: Google

★ 5

Great workouts, friendly staff and excellent coaches. This location is also taking safety precautions very seriously during the COVID pandemic - I feel perfectly comfortable going here for workouts. I actually really like the smaller class sizes - maybe that can stay beyond the pandemic ... ?!

Source: Google

★ 1

Don’t waste your time.

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★ 5

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★ 5

Best gym I’ve ever joined! It’s nerve racking joining a gym but at Orange Theory I felt so welcomed and cared for. The class are amazing and the coaches do a great job making sure you understand the workout. They answer any questions and aren’t afraid to push you!

The staff is amazing!!! They know us by name and make sure we are doing good. This gym is worth it!

Source: Google

★ 5

Love the coaches and the sense of community they provide.

Source: Google

★ 5

I recently travelled to SLC from Canada for a conference and attended this studio twice. There is a glitch in the apps as some US studios have turned over to the new app (including this one). As a Canadian I can’t access the new app as “it isn’t available in my area” on iTunes. As a result I can’t use the app to register for classes or see whether I had made it off the wait list. The crew at OTF SLC was super friendly and accommodating. Cam even texted me personally when he left the night before at close to tell me I had been taken off the wait list and made it into a 730 class the next morning. Had a very tough enduro work out with Jeff. Even though the class was full Jeff was excellent about giving pointers on technic and correcting form. Very positive experience.

Source: Google

★ 5

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★ 5

Staff friendly and energetic, great structure to kick start your health plan, love the work outs which change every time. Coaches get to know members, it is always fun! Love the concept of this gym, I really feel like staff care and are interested in your personal goals.

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★ 1

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★ 5

Cam was very insightful and helpful when picking which monthly workout plan worked for me.

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★ 5

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★ 5

I really liked being able to just show up and get a high quality workout. No planning, no set/rep lists, etc. Just show up and get to work.

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★ 5

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★ 5

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★ 5

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★ 5

Professional trainers and great environment!! Love every minute of it!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I never ever ever write reviews!! Seriously this may be my first one ever. But I just had to write something about SLC OT! My husband has a very inflexible and busy work schedule and we have three little boys. These factors make my life a little hard to work with. But Angela and the staff have been soooo patient and kind and understanding and helpful. Jeff and Melissa have been AMAZING coaches and really made me want to work harder and better. Jeff always makes sure I’m doing my exercise correctly and they are both so motivating and helpful if I don’t understand something. Gyms are tricky and I feel like there is always this hidden agenda behind what they offer, and hidden fees that they will just throw at you randomly. But not with Orange Theory. The are the Chick-fil-a of gyms. Quality, helpful, efficient, kind, clean, and just make your life better! (At least coming from a moms perspective! THANK YOU Angela, Jeff and Melissa!

Source: Google

★ 1

They treat all member the same way. Arthritic, back pain patients are treated like everyone else, it's dangerous and I'm shocked they're still open! I would NOT recommend joining a "one size fits all" club and they pay employees low wages so they also are not taught on injuries, baxk, knees etc... Find quality and a knowledgeable health club!

Source: Google

★ 5

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★ 5

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★ 5

3 reasons:
1. I feel challenged during each workout.
2. I feel like I get a great workout each time.
3. Every day is different.

Source: Google

★ 5

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★ 5

Challenging workout, good instructor and good rythmns.

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★ 5

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★ 5

Great OTF studio. The staff is fantastic and Coach Jeff is great at challenging you, and helping you meet your personal workout goals. Best hour you can spend!

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★ 5

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★ 5

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★ 5

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★ 1

Love me some Orangetheory but this location has bellow-par customer service and front desk staff. Very disappointed .

Source: Google

★ 5

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★ 5

I absolutely love OT. Started 6 weeks post-natal and it’s really helped me get back into shape and drop the lbs. I feel my strength back especially in my core which weakens during pregnancy. It’s expensive and I have to take a couple months of a break sometimes. It’s an all over body workout that I just can’t get at the gym. (Not on my own) The staff at OT is super nice and the trainers always give you options on the free weight portion of the workout.

Source: Google

★ 5

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★ 3

I thought the class was a great cardio workout but I was looking for more of a strength training based workout. It was a good workout but I really didn't appreciate how much they called me after to join. If people want to join your gym they'll do it right away. I didn't like them not taking no for an answer.

Source: Google

★ 5

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★ 5

The staff is attentive, friendly, and helpful to newcomers. It is very easy to become involved in the program or sign up from individual classes. The orange theory is a fun and effective way to measure both progress and success. Interval training at it’s best!

Source: Google

★ 5

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★ 5

great workout

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★ 5

I love the coaches, the structure of the workouts, and the feeling that no matter what, you are welcome. When I first came to Orange Theory, I was SO afraid, because most group workouts are really intimidating. At the end of the class, I knew I had found something special. Almost a year later, and I am so glad that I went to that class. It's so much fun knowing that over the last year I've gotten stronger, and more confident in my abilities in class.

Source: Google

★ 5

If you’re searching for a high energy workout. Stop looking and come try a workout!

Source: Google

★ 5

I love OTF. I've referred people to OTF because I love the people, especially Jeff! He's the best!

Best,

Aaron C. Clemons

Source: Google

★ 3

I did not have a overall good experience there

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★ 5

IT IS GREAT TO FIND MY INNER STRENGTH AGAIN AND BE ABLE TO PUSH MYSELF FOR MAXIMUM ENJOYMENT AND BENEFIT

Source: Google

★ 5

I've tried everything under the sun and this is the first thing I've ever been able to stick to. Not to mention the best workout. The accountability of the classes and the coaches makes me keep going. I love that I only have to think about a few minutes of the workout at a time instead of constantly thinking "How much longer is this workout ugh."

Source: Google

★ 5

Source: Google