-
Yog from the heart.LLC | Fitness & Sports in Wisconsin
CrossFit 1209 - Gym in Augusta Ga | Fitness & Sports in Wisconsin
The Little Gym of Alexandria at Huntley Meadows | Fitness & Sports in Wisconsin
Fit IV Life | Fitness & Sports in Wisconsin
REYA Barre & Yoga | Fitness & Sports in Wisconsin
Mystic Monkey Yoga | Fitness & Sports in Wisconsin
Activity
Gym Fitness center Spa Tanning salonAbout the Club
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Photos
Leave a Review
Reviews
gourav sharma
★ 5
Source: Google
Nick H
★ 5
Well maintained PF! I actually love the layout of this one! A beautiful panoramic view of Washington Square Park from certain machines. Plenty of space and hasn’t been overly crowded mid-day!
Source: Google
Thomas Ring (HotSauce15)
★ 5
Source: Google
Michaela Thomas (Kaela)
★ 5
Source: Google
Fanto Papier
★ 3
It’s a planet fitness
Source: Google
Alexandra Paez
★ 5
After an absolutely horrifying experience with Vasa and rude staff at Eos, I was about to give up finding a gym. The people at the front desk were so kind and helpful. Didn't try to pressure me into memberships or hide fees. Im signing up with planet fitness. Thanks guys!
Source: Google
Pakman Jean (Jay)
★ 5
Source: Google
Vlad Shurla
★ 5
Source: Google
J Thomas
★ 1
Customer service was most unhelpful, I walked out
I just wanted a day pass
Source: Google
anna burns
★ 5
Staff is always nice and it’s pretty clean
Source: Google
Un Known
★ 5
Stayed in town for the month- I went to the PF in south of salt lake…..weird vibes. But the downtown location 10/10! Javen ,Eric , meldog? and a tattooed guy in gray shirt. Super engaging with people and myself. Facility is great and super clean! Everything is spaced out and the layout is 10/10. The only downside is the showers…..I think an upgrade is long overdue. But overall service 10/10.
Source: Google
Cody Eldridge
★ 5
Great Planet Fitness location downtown! Excellent place to workout with an awesome and friendly staff. The place is always clean and welcoming. Never feels too crowded. If you're looking for a good PF location in downtown SLC then look no further! Highly recommended!
Source: Google
Hello LindaJean
★ 5
What a fantastic gym! I travel the country and this is one of the nicest PFs I’ve been to: spacious, clean, friendly staff. All equipment was in excellent condition. If I’m back in SLC, I’ll be coming here again!
Source: Google
Blake Edward Faulkner
★ 4
They don't have any of the newer equipment. A couple of tower towel dispenser don't work. The brightness on the NBC or ABC screen is too low.
Source: Google
Tara Lynn
★ 5
Amazing atmosphere
Source: Google
Michael E Wilder
★ 4
Source: Google
Earth
★ 1
I would join this gym (because EOS is a complete crowded nightmare) but the parking situation is a complete no go for launch little buddy. Figure it out PF.
Source: Google
Alex Rowe
★ 5
This is a very well organised and welcoming experience. This is a huge huge huge gem with each of the workout zones stationed in an efficient spacious way. The staff are extremely friendly. They even prompted us to scan their planet fitness QR code so that the parking we had already paid for would be cancelled and free parking would be allowed. The car park is spacious and there are a lot of signs Peter park however when you go into planet fitness if you are a member or a user, then they will cancel the parking payment and you scanned the QR code and everything is free. Thank you so much for welcoming us to the gym. We will be back.for sure.
Source: Google
Bonifacio Vasquez
★ 5
I loved it so much I plan to return. I am ready
Source: Google
brandon perna
★ 1
The customer service is terrible, though when I believe I am the only patron to attend on a mobility scooter yet still have the courage to workout, and I am also the only one I see treated this way, I believe they think I am faking things and are judging me. My wife has observed and feels the same. On the few times I have needed to address issues, Javan has been egregiously rude, and I know she trash talked me to Erick after, behind my back, because yesterday on a legitimate issue, he talked down to me, swearing over his glasses and talking like I lost my marbles! Now that I know the owner monitors this, you may wish to find more competent management before this becomes an ADA complaint. My wife already stopped attending due to management "gymtimidation," and we will be making a discrimination complaint to corporate tonight.
Source: Google
Mx. Jared Gomez
★ 5
This facility had the most through cleaning and sanitation with the friendliest front desk staff in town
Source: Google
michael marlowe
★ 4
Source: Google
Spaceman CB Video Gates
★ 1
Source: Google
V H
★ 2
Fix the damn AC! It's 80° in here!
Source: Google
Nicky
★ 5
Source: Google
Kolaleh Rahimi
★ 5
Source: Google
Janet Herrera
★ 5
Source: Google
Anabella Sánchez
★ 4
Excelente lugar para realizar ejercicio
Source: Google
Sam Smith
★ 5
This place is a gem. Everything else in SLC has blown up into an unrecognizable, bastardized conglomeration of ever-other-city-ish in America. We've been amalgamated and with that has come crowds no true local SLC person can recognize or stand. NOT HERE! There is never a crowd. The people who work out at this gym are not pretentious. They're not aggressive. They're not territorial. They don't stare you down. The staff is fantastically helpful. They keep the place clean and are cheerful. The bathrooms are not great but they are good enough for me to dump all my other memberships and call this place home. Everything you want from a gym. All the things. None of the crowd. None of the cliques. From a person solely focused on his fitness goals: I love this gym. (Plenty of parking!)
Source: Google
Rochelle “wanderlust.or.bust” Duplessis
★ 1
As a tourist, the parking seemed as if it had to be paid to park in front of the building. It was very confusing and there were no signs regarding parking for Planet Fitness guests, whether there was free parking or validated. For traveling members, I suggest clarifying this in the parking lot. There are so many other PFs in the area, I went elsewhere, according to where I would be visiting each day.
Source: Google
Tamara Jeron
★ 1
Bad customer service, I have a classic membership and I just moved to downtown area, I came here to work out and I asked if they transfer my membership to here, the young lady said I had to call the planet fitness where I used to go. Ok, I asked if I could train today because I was ready for that. She said I HAD to call first.
Me as I member I could not use the gym before calling to transfer? I think that was very disrespectful for someone who is already a member. I am definitely not coming back here.
Edit: Yes, I am a member for over two years, with no issues.
I’m upset because when I first came to planet fitness to see if I would l sign up for a membership, I got a free pass to try it out, and now that I’m already a member for over two years and I moved recently to a new location and I didn’t know I had to call my previous location to transfer that to me because I thought you guy could do that. I was ready to work out and I was told I couldn’t do that before I call to transfer locations, that is upsetting, you deny one day entry pass for a current customer.
I never had any issues with other
Source: Google
ZacharyDeathman
★ 5
Don't pay attention to all the negative stuff you hear about Planet Fitness because this is one of the best gyms I've gone to. The workers are amazing and kind, the equipment is adequate if you're not trying to be a power lifter, and all those fake rules you hear online don't apply to this PF. I've only heard the lunk alarm 3 times in the 2 years I've been going, and it was because a goof was screaming for no reason. It's never that busy, and even when it is, there's plenty of equipment for everyone. I would completely recommend this PF to any person whose main goals aren't becoming a power lifter. There isn't a free bench but plenty of Smith machines and some free weights. If you're thinking about going, i would say that you should hundred percent check it out.
Source: Google
Naveen Kotta
★ 5
Great place for workouts in Downtown
Source: Google
Adam C
★ 1
I tried a free workout as an active duty military and Erik the manager said it was not possible, although as it says on their official website it says ALL PLANET FITNESS LOCATION FROM Nov 2019 on, I’m not sure if some information is missing words or just him being not helpful (as always).
Source: Google
Javier Badilla
★ 5
Source: Google
Daniel Ocegueda
★ 5
I’m from Wisconsin but was in Salt Lake City for work and wanted to stay consistent with my strength training. I decided to check out the local Planet Fitness, and I’m glad I did—it was my first time at one, and the experience was great!
One of the staff members (curly dark hair, glasses) was super helpful in getting me started—shout out to him! The gym was clean, well-organized, and had everything I needed for solid workouts.
Thanks for the warm welcome—had a great experience!
Source: Google
Ant Oj (Ton)
★ 1
Source: Google
David Sanders
★ 2
Tap to pay never works. It's inconvenient for when I'm travelling and just want a quick gym workout and need a drink.
Source: Google
Brett Ellingson
★ 5
Source: Google
ROBERT JOHNSON
★ 5
The very best cardio equipment that I know of in the downtown Salt lake area. Arc trainers are amazing. Amazing staff . Amazing district manager. As long as they have Arc Trainers I will be a member for life. Excellent cardio
Source: Google
powa777
★ 5
Excellent
Source: Google
Blake Jensen
★ 4
Source: Google
Mark Pinchott
★ 5
Clean and very friendly environment. New equipment; even some isolation machine for chest. Very nice great GET IT GET IT vibes.
Source: Google
Kevin McKinley
★ 4
Decent Enough. Regular PF.
Source: Google
Aaron Smith
★ 1
How is it that I can't cancel my subscription over the phone when I don't even live here anymore? Scummy business that makes it impossible to cancel
Source: Google
Dylan Dougherty
★ 1
Great way to get stuck into a memebership they refuse to cancel.
Source: Google
Carlos Hernandez
★ 1
Not open 24 hours
Source: Google
Justin Alexander Bernet
★ 5
Source: Google
Nicolas Gomez
★ 5
Amazing for the price, the parking system helps to move people away.
Source: Google
Luca Navarrete
★ 5
It was nice and chill, Sadly the massage chair area was close 😢 hopefully it’s up soon
Source: Google
Samantha Williams
★ 5
Clean, convenient location, good hours. Erick the assistant manager was so nice and super helpful. If I still lived in Utah I’d definitely come back here.
Source: Google
Johnnette Wallop
★ 5
I have recently been going into planet fitness’s gym downtown Salt Lake City and I asked Brighton who is a trainer there to assist me with a piece of equipment. He helped immediately and that turned into him scheduling a class for me, which turned into more classes which was key for building a foundation for my fitness program! He is great at explaining exercises, form and the muscles that are involved. Thank you so much for your help and being an awesome, supportive and informative trainer!
Source: Google
Zaid Salih
★ 5
Source: Google
Juliet Jones
★ 5
Love Planet Fitness the equipment is awesome the massage the bathroom are the best love working out great customer service
Source: Google
Sterling Jensen
★ 1
The WORST planet fitness location I’ve ever been to by far… And I’ve been to over 10 locations in multiple states. They have a 2hr parking limit but ONLY those who subscribe to the most expensive membership are eligible… No premium membership, no 2hr free parking. You can barely get in a decent workout and a rushed shower without worrying about paying to park.
Source: Google
Luis Fernando Marin
★ 5
Source: Google
Kosher
★ 5
I came into the planet fitness over here in Salt Lake and the assistant manager. Eric gave me an attitude. He wouldn’t let me access the gym because he said that my payment was past due and I spoke with customer service and they said that I should be able to enter the gym. I canceled my membership and they still charge me for it after I canceled it two weeks before the ending day, they need to work on their customer service here at this gym.
Source: Google
Kevin Black
★ 5
We are new to P.F. as black card members. The staff are all very friendly and helpful. As black card members we have tried 4 different P.F. gyms. None were overcrowded and we’ve never had to wait for equipment.
Source: Google
Rene Suarez
★ 1
Source: Google
Michael Olsta
★ 5
Very well maintained planet fitness with helpful staff.
Source: Google
Marcus Lamph
★ 5
Raul and the other staff here are very friendly and helpful.
Source: Google
Andrew Slaugh
★ 5
Source: Google
Ashley Horton
★ 1
Bad customer service
Source: Google
T Walczyk
★ 5
This is the NICEST Planet Fitness I've been to, and I've been a member for years! Spacious, beautiful. Convenient parking. The gym was clean, the locker rooms tidy, and the machine selection was great. Management and staff were welcoming and friendly. Definitely returning.
Source: Google
Dannielle Lockaby
★ 2
You have to pay to park unless you’re a black card member. I wish I would have kept my location as the one in Murray. More open, less crowded, and they actually have a parking lot. If I don’t go early in the morning I feel like I’m always in someone’s way.
Source: Google
Василий Хынку
★ 3
Source: Google
Armin Hadzic
★ 1
They didnt let me in bc i was using someone else's pass 🤦♂️. Its still getting paid for also 😂. Im visiting from Missouri so this is why i dont have a pass here. Staff are also weird
Source: Google
Raphael D'Ambrosio
★ 5
Source: Google
Tyler Ward
★ 5
This location relative to other Planet Fitness gyms is immaculate. It’s very clean, spacious with a ton of natural light.
Source: Google
Donald Marston
★ 5
Great location downtown Salt Lake City
Source: Google
Zack Renner
★ 3
Music is too dang loud. Solid variety of equipment, free weight/focus machines and more than enough cardio options. Mostly clean and nothing falling apart which for the price is a good deal. Always purchase memberships for any gym with caution but for the base price here your getting your money’s worth.
Major complaint is music volume. I can’t even hear my own ear buds (not going to turn it up that causes hearing damage) Too loud to talk to anyone you end up running into or even asking someone if they’re done etc. without yelling over it. Just turn it down by 20%, no one is here for the top 100 music.
Source: Google
Nissa Mayhoub
★ 1
I'm not a member, but I tried to be. I called for the Black Friday deal and was told there was no such discount. I was interested in the tanning beds and was told I could only use the and a VIP Black card member, which was fine, but then lied to saying there was no seasonal promotion. Ok then. Plenty of other places to go.
Source: Google
Vinz One S
★ 5
Friendly staff members.
Source: Google
Mounga Fua
★ 3
I don't really know, but I'll say it's okay.
Source: Google
Charles Dewey
★ 5
Source: Google
Freyajoseline Ramirez Gomez
★ 5
Source: Google
Travis Williams
★ 1
Source: Google
Mandy Harmon
★ 2
I went to this gym for over two years - it was fine for my needs. But when I wanted to cancel, I went in person to do so, they said I had to call. I called to do so, and they said I had to send in an email, so I did. And then I find out they've been continuing to charge me MONTHLY for over 6 months. I have proof of everything. I understand it's a classic case of "predatory gym membership practice," but in the state of Utah, you can record phone calls.
There are several steps that you can take to get your money refunded, I'm learning. To help future victims out, you can:
1) Contact your credit card company and dispute the charges as unauthorized. You can often get relief through this process and it does not cost you anything to pursue it.
2) File a complaint with your sttae's Attorney General Office of Consumer Protection. This office investigates unfair trade practices and can often get companies to review a policy that has an unfair effect on consumers.
3) File a complaint with the Better Business Bureau. The BBB is often successful in helping consumers resolve problems. Gym memberships are a big common problem when they delay or refuse cancellation. So the BBB is aware of the types of issues in these situations.
The above cost you nothing to pursue and you can do any or ALL of them.
4) You can sue in small claims court, but this process will cost you money and there is no guarantee of success. But sometimes the suit or threat of suit is sufficient to get a company to revisit a situation. You can get the forms that you need from the local small claims court clerk.
To initiate a suit you want to first send a good strong "demand letter" to the Gym's Headquarters. A well-written letter often resolves these issues better than a phone call because it lets the Corporate structure know that you are serious.
It's a hassle, but they've already cost me hundreds of dollars, and on principle alone I will be pursuing all of these routes if they do not cancel and refund me appropriately based on my numerous requests and following their due process.
Source: Google
Augie Wheeler
★ 2
The gym itself is fantastic, the parking is a nightmare. I have the black membership and applied the parking validation and left the lot well under 2hrs, I received confirmation I left the lot and then get charged for parking 5 plus hours as the camera failed to notice me leave but I get a confirmation?!. This has happened 6 times in the past 3 months and I have to dispute the charge every time. I’m curious if anyone else has this issue.
Source: Google
Jaden Newkirk
★ 2
Been a member here for over a year, and would not recommend this gym to anybody aside for the fact that it's never busy (that speaks for itself)
Just finished a workout here today, and was told by staff to put away weights that somebody else got out; typical experience here! If you want to get a workout in here after midnight expect there to be various homeless people in the locker room because the staff doesn't care about who they let in after management is gone.
Source: Google
Brett Banner
★ 3
It's convenient for downtown but small and has minimal free-weights. Staff is friendly, and parking is genius. I'd recommend for anyone who's looking for a simple gym downtown.
Source: Google
Juan Melendez
★ 5
Source: Google
Andrew Waters
★ 1
Gotta cancel by snail mail
Source: Google
ROBERT JOHNSON
★ 5
Love arc trainer's. Excellent polite employees. Arc trainer's for cardio are second to none
Source: Google
Brian Friestad
★ 4
Source: Google
Christian Hoffman
★ 3
Whilst visiting America I decided to check out planet fitness just so I could hit the gym a few times.
Whilst the prices are absolutely rock bottom, it's very clean inside, and the staff were nice. I cannot recommend this place for various reasons.
The dumbbells only go up to 75lb. This is not enough weight.
They have no actual set up to do a bench press or incline bench press. You will have to use a smith machine for that.
Plenty of different machines to use to hit various parts of your body
Source: Google
AR Brady
★ 3
He gets the job done
Source: Google
Travis Starley
★ 4
Source: Google
Rob Johnson
★ 5
Cybex arc trainer's are excellent 👌 👏 👍 😀 🙌 Excellent friendly employees. Best employees of any Planet fitness
Source: Google
Mika Kauihana
★ 5
Source: Google
Romelda Teron Benjamin
★ 5
Clean great equipment not busy at all very nice walk from my hotel. Front desk employee was very nice.
Source: Google
Jamar Everett
★ 5
I absolutely love this place
Source: Google
Tyson Kennemer
★ 4
I can always get in on the machines I want to use but they are a little slow at fixing equipment. I also don't like that they aren't open 24 hours every day.
Source: Google
Wenlong Fan
★ 1
Source: Google
Mahmoud Mansoor
★ 5
Nice stuff and really good guys. I recommend high-quality come and join Fitness
Source: Google
Nicholas Griggs
★ 5
Source: Google
Sandy W
★ 5
i like it here.
Source: Google
Victor Hernandez
★ 2
Fix the AC!
7/30/24 AC will only works for half the gym for a month, now. Still no hot water in the showers for almost two weeks!
Source: Google
RadioFreeUtah
★ 1
It's a short walk from my office, so I use it, but it's pretty bad. I use the stair climber a lot. They have 6, but 4 have been broken for months. They haven't had hot water in over a week. The showers are either gross or busted (or both). The downtown location brings a lot of crazy into the locker room. The air circulation is horrible. The glass in the front door was kicked out and hasn't been repaired in weeks.
Honestly, if it wasn't for the proximity to my office, there's no way I'd use this facility.
Source: Google
Fifi Morgan
★ 3
It's meh. Has variety of equipment.
My issue is the hours being misleading. They advertise online that they are open 24h, but they are not. During weekdays, it's closed from 9pm to midnight and weekends they are closed at 7pm. Which sucks. Who in their right mind would decide to go to the gym at midnight ???
They also don't have that much space for a cooldown area. There could be much more space if they don't block so many areas with dumbells and weighted medicinal ball.
Source: Google
Domita Garza
★ 5
The much needed upgrade made a difference in my visit.
Source: Google
Elijah Hutchings
★ 5
Source: Google
James Edward Wilson
★ 4
4 stars because the 30-minute area is gone.
Source: Google
Arturo Gonzalez
★ 5
Exelente lugar, ordenado, lo mantienen limpio y exelente ambiente
Source: Google
michael stephens
★ 5
Best gym I've ever stuck with!! Love it!!!
Source: Google
Kaylana Mcatee
★ 1
They over charge
Source: Google
Essential Roots
★ 5
Source: Google
Kevin Holt
★ 5
We travel a lot. And can rely on having a planet fitness nearby. We love the reliably high quality equipment, ease of access, and uncrowded environment. ( get the black card).
Source: Google
kayvan entezari
★ 1
The only planet fitness you are not allowed to use your laptop but forced to use your phone to check in?!
Shows what a backward city this is.
Source: Google
Tasha Craig
★ 1
I understand cleaning is important. But when you see someone doing heavy cardio you and another staff member should NOT go on both sides of the machine the person is working out on and spray heavy chemicals. I do not want to be breathing that in. PLUS when wiping down machines THE STAFF should not be wiping down the peddles and then wiping down the handle bars with the same rag! On my way out the same 2 staff members that were spraying the heavy chemicals on both sides of me were literally trying to wipe down and dust off a treadmill a guy was running on! He had to get off and walk down to another machine. When I tried to speak to someone about this on my way out, there was no one at the front desk and 2 people waiting to talk with the staff.
Source: Google
Bret Smith
★ 4
I’ve been coming to this location for YEARS. Overall, it’s a great little gym. There’s just one thing….lack of air conditioning! When it’s 75 degrees outside at 4 am in the morning, you might wanna turn on the air for your members. Especially towards the back of the gym. 🥵🥵 🔥🔥 It’s extremely uncomfortable to workout in. Turn it on or fix it! 😁
Source: Google
Martha Fonseca
★ 2
Every time I have gone to the gym there is always an exercise machine that does not work like the master stairs have not worked for 2 months or the system down I think t if I am paying each month for a good service they should have better maintenance in equipment and their internet system doesn't work I also wanted to use the tanning bed and they didn't work either
Source: Google
Alondra Valadez
★ 2
Para mi gusto está muy pequeño y no tiene casi máquinas. Y luego cobran para parquiarte
Source: Google
Juan Velazquez
★ 5
Source: Google
Austen Humphreys
★ 5
Not too crowded, friendly staff, clean machines, locker room, and showers.
Source: Google
Noah Roberts
★ 5
Great!
Source: Google
Aaron S
★ 5
Really great staff, appreciated the free day pass to try it out before committing. Could be improved with a chest machine or free weighted barbell, but does the job well and nice crowd of fellow gym goers.
Source: Google
Camille Gulley
★ 4
Source: Google
Kayleigh Guiller
★ 5
Stopped in on May 5 and after my workout I was pleasantly greeted by Shelby at the front desk when I needed assistance using some of the other amenities.
Might I say….. I have never, ever, felt more welcomed and a more genuine kindness than I did from Shelby. This has now become one of my favorite location due to the overall friendliness of the staff but Shelby, keep it up girl :)
Source: Google
John
★ 1
Seems I have to fly back to close my account down since they refuse to do it over the phone. Better stop your account before you move or they'll keep taking your money.
Now I have to mail in a cancellation. I thought this scam process was done with in the early 2000's. Members should just be able to cancel as easy as they are to sign up.
Source: Google
Jackson Bradshaw
★ 1
Not enough equipment and not well cleaned. Can get pretty crowded and parking is a pain because it's downtown. Their hours post-COVID are bummer, the days I would like to come late are the weekends and they close early. They purposefully make it difficult to cancel the membership. Sneaky annual fee with no notice.
Source: Google
Patricia Kellum
★ 5
I love this facility! It’s open, spacious and full of equipment!
The young man working the desk was kind and helpful! This was a peaceful and relaxing part of our visit. Thank you!
Source: Google
Tyler Dobshinsky
★ 4
Good PF location, terrible parking system.
Source: Google
SCOTT BAUER
★ 3
too busy and It smelled like marijuana especially by the locker rooms. Matty at front is a wonderful sweet young lady.
Source: Google
Keily Fernandez
★ 2
Friendly staff
Broken machines
Wobbly equipment
Horrible ventilation
Equipment in poor condition
Toilets don't even have enough water to be flushed
They don't want to invest a dime on their facilities
Source: Google
Vanessa Perez
★ 4
Staff great but its is downtown so parking can be stressful especially when there is events going on. Easy accessible with trax but the trax does take awhile do to traffic
Source: Google
Ayman ElDah
★ 5
Source: Google
Paul Noreen
★ 5
Visiting SLC area and found this facility super clean and spacious. One of the best PF’s I have ever visited. Ricci at the front desk was very helpful and friendly.
Source: Google
Nicole Schofield
★ 4
Customer service is great billing not so much
Source: Google
Chris Gallegos
★ 5
Great staff and environment.
Source: Google
Brian Bennett
★ 5
Source: Google
el paso REIA
★ 3
It was ok, and unfortunately got there right before closing & so had to make the best of it.
Source: Google
David Torrey
★ 5
Source: Google
Erin McLaughlin
★ 5
Long live the GOBLIN-KING
♥️ but fr this place is chill
Source: Google
Michael Mahannah
★ 4
Source: Google
Zachary Richardson
★ 5
Source: Google
104 Roses
★ 5
I had a problem with my membership and not being able to access it. There was one staff member there particularly that helped me immensely. Ieshia was by far the most helpful staff I’d come across throughout all of the planet fitness gyms I’ve been to At this point, I am surprised she is not their mascot. I have been a member at planet fitness for five years and never got the customer service that I had received when dealing with ieshia She was awesome
Source: Google
Jase J
★ 5
Sad I have to cancel my membership. But Shelby!!! IS AMAZING!!! because of her I'll be back because of her.
Source: Google
Sam Devillier
★ 1
Make sure you cancel before you move away, because they intentionally make it extremely difficult to cancel. You have to either physically go there, or cancel via mail correspondence
Source: Google
akeldma bian
★ 1
Where’s place got my money but when I didn’t had time to go for sometimes they charged me more and didn’t give me any money back etc
Source: Google
the cleaner
★ 1
I would highly recommend not signing up for anything that can only debit from your checking. The protection that a card payment gives you is something you should actively build into your purchase planning. I had a bad experience with this location not ending the monthly fee, and it was revealing to realize you can't contest the charges the way planet fitness takes your money.
Source: Google
Corey erskine
★ 5
Love this gym.
Source: Google
Alexis Riggan
★ 3
I like coming here because of the staff and chill environment but half of the machines are always broken. And the black card amenities I like to use are always unavailable. It’s a bummer when I can’t do half of my workout or use the massage bed I was looking forward to when I came in. My old location never had these issues.
Source: Google
Wyatt Barsdale
★ 1
If there was an option for zero stars, I would choose that option. I have tried numerous times to cancel my membership here over the phone and they would not allow it. I joined here on a work trip and do not have the luxury of driving down the road to cancel in person or extra time to write and send a letter. After reading the contract I found out you can cancel via email, which was never explained to me over the phone or given to me as an option. Planet fitness is a money grab and I highly recommend never becoming a member of any of their gyms.
Source: Google
Charles Waller, MS MBA
★ 5
Source: Google
johnny New
★ 1
Horrible rude staff,
Won’t be able to park without being black card member, not a judgement free-zone at all. Had a particularly tough time with robin a staff member who made me feel NOT welcome at all and whose demeanor immediately made me cancel my membership. Don’t go to this location I imagine other planet fitness locations don’t have rude staff and bad accommodations
Source: Google
Marley Talvitie
★ 1
No free parking for people who aren’t black card members. Person at the front desk (robin) was so rude when I had questions about parking my first time in. Needless to say my first time will also be my last time at this gym. I’ve gone to other PF in the area and had good experiences. 0/10 would not recommend this gym to anyone.
Source: Google
Mariene Mendes
★ 3
PLEASE READ ==>>> This is q a HUGE tip if you are not a black member! You can park on the street for a lot cheaper! If you park around Washington Square the parking there is max 2 hours and is less than $5! Parking in the street is cheaper and in that particular area there’s always police officers and security working!
Source: Google
ian “michael” williams
★ 2
Changed my membership to basic months ago and they have been charging me for their premium for a year.
Source: Google
Maddy A
★ 4
I’ve had a good experience here. The gym is smaller than expected but that’s not their fault, I think it’s just location. Machines work and weight equipment does too. I’ve gone in the evening and morning and I’ve always seen one of the girls cleaning and wiping down machines. The women’s locker room is also clean. I’m not sure why the bad reviews about parking are blaming PF.. it’s very obvious you have to pay for the parking.. like c’mon it’s in the middle of downtown you basically have to pay for parking anywhere and there is a QR code for black card members to scan to get free parking which I think covers 2 hours, IMO that seems generous. If you don’t like paying for the parking each time might be worth getting the black card, just saying.
I am cancelling my membership only because I want to go more to the gym and I need a gym that offers daycare services. If PF ever offers those services I’ll be back.
Also, I haven’t experienced any hidden fees I’ve only had to pay my monthly and the annual fee.
I’d recommend going here if you are just beginning or just need a simple gym.
Source: Google
Rob Howard
★ 5
Incredible value and no hassle. Really impressed with these guys.
I was in town visiting friends for three weeks and needed a gym. This was perfect.
Source: Google
Renny Chacin
★ 5
the best place to get rid of stress and feel healthy
Source: Google
Suzette Nielsen
★ 5
the staff is awesome. And the work outs are great. clean place
Source: Google
Ally Sharkey
★ 5
Source: Google
Lucas Loza
★ 5
Source: Google
Beka Stafford
★ 5
Love this location! Super clean, friendly staff, and I never have to wait for tanning.
Source: Google
David Harris
★ 4
Source: Google
flash gonzalez
★ 3
Muy buenos Gym
Source: Google
YOND3R
★ 2
Hay una chica con piercings en fromdesk que tiene una actitud muy arrogante.
Luego el sitio debería aceptar menos inscripciones, porque el local es demasiado pequeño y la gente directamente ya no quiere ir. Es muy aburrido tener una rutina y sea la hora que sea no puedas utilizar las máquinas que necesitas.
Source: Google
kinda nizam
★ 5
Source: Google
JB
★ 1
I’m an active duty soldier that travels a lot. I utilize Planet Fitness as my source of fitness when I travel and up until this point I haven’t had any issues. The Salt Lake City Planet Fitness is poorly manned. I brought an issue to the staff regarding personnel maintaining several pieces of equipment with no utilization. The staff responded, “Sir go find another.” I explain that I had canvassed the entire gym and the only one within the gym was laying on the floor not being utilized. The staff never tried to address the concern. They simply told me to wait or trying again another day. I’ve worked in gyms all over the country and have never been treated in this manner. I definitely would not recommend this facility to anyone.
Source: Google
Yuriy Zubanov
★ 5
Busy place. I like how their TV's marked. The downside of this location is paid parking. I paid 9.99 for 3 hours, and that's half of my monthly membership fee.
Source: Google
John Tuberosa (John-John)
★ 5
Source: Google
Rick Nagle
★ 1
Great place to watch people sit on the equipment and play with their phones while you try to get thru a workout.
Source: Google
Stacey Hall
★ 5
Customer service was top-notch. Lizzie and Ricky were great. Clean showers and bathrooms. The dressing rooms were dusty the times I went in, but everything else was good.
Source: Google
C C
★ 3
My first impressions are not good. I went in for the first time and had no idea where to park. I ended up paying for parking, only to learn I get free parking with the black card. But I still don't know where to park.
When I finally got into the gym. The kid at the desk said they needed my picture, so they knew I was a new member. They took the picture, said thanks and nothing else. Didn't give me a tour, didn't talk to me about parking, or the spa, or anything at all. The other person working was chattering, so maybe they were distracted. Every other gym has at least offered a tour so you don't have to figure things out as you go.
I was told they sold locks for the lockers at the front desk, but they were out when I went in, so I just left without getting to workout.
Basically, I paid ~$4 for my first visit to the gym and didn't even get to work out. First impressions are important, but I'll update my rating if things get better... and if I can figure out where the hell to park without a fee.
Source: Google
Amber “Amber begay” Montoya
★ 2
I purchased a basic membership. I went in to workout out and realized I had to pay for parking . Only black memberships get two hours of free parking. Planet fitness should be notifying people that parking isn't free. This is a big inconvenience for ppl. We should get free parking and not have to pay . Planet fitness should be covering these fees. I wouldn't recommend this place to anyone. Waste of money being they should provide parking for their customers.
Source: Google
Nadeem M
★ 5
Source: Google
Ryan Reich
★ 5
Great gym, and even better deal monthly. I’m obsessed with the water massage bed!
Source: Google
Andre Trujillo
★ 4
Source: Google
Ryan Burningham
★ 4
It's okay. It's a planet fitness
Source: Google
Collin Winner
★ 4
Greta facility and staff. Always love the purple place! Although, due to their insurance they do NOT have free rack squat machines. Only Smith machines for your bench and squat days. Otherwise go Pf!
Source: Google
Matt Stevenson
★ 5
Source: Google
Tammera Lee
★ 1
Sucks
Source: Google
Robert Burrows
★ 5
Trying to get myself back on track and healthy and planet fitness helps me do that, they are always very clean and friendly staff make it pleasant to visit. I like all the machines they have available as it makes it quick and easy to get the machines you need and get on to the next. The extras they offer are great, massage chairs in multiple styles and tanning beds , just wish they had a pool and spa.
Source: Google
Jorge Gregg
★ 5
Source: Google
Michael Koehler
★ 5
Source: Google
Cameron Dudeck
★ 5
Writing this review for the front desk gal Madi!! She was so friendly and helpful!!
Source: Google
Keith Earnhart
★ 5
Just got a membership here and love it. Love the massage chairs, massage tables and tanning beds, as well as the select of equipment.
Source: Google
MazerJax
★ 4
Source: Google
Arafat YOUSSEPH MOUAS
★ 5
Source: Google
Franz Schittner
★ 5
Good atmosphere.
Source: Google
Raven Wills
★ 4
The service is great. The Captain who runs the desk in the morning is very personable. The equipment is good. The free weights fill up and it wouldn’t hurt to have more mat space, but there’s always a bike or a treadmill available. And of course the black card area is very comfortable.
If I had to choose one thing to improve, it would absolutely be the locker room set up. Bring a robe and travel light because modesty and places to set your soaps and etceteras are limited. Sure, there’s space to undress and there’s lockers, but they aren’t conveniently placed for a quick in-and-out shower before work or school.
Source: Google
Trishton Carroll
★ 5
Source: Google
El Traa
★ 5
Wooow Planet Fitness es lo mejor, sales renovado , con todos los poderes
Source: Google
Lucas Earl
★ 1
Female employees are going into the male locker rooms any time they please… It’s very uncomfortable and they don’t even let people know ahead of time or close the locker room before coming in…. The gym sucks nothing works either… Also in the summer they don’t turn on AC.
Source: Google
Jay
★ 3
Not enough squat racks, benches, or dumbbells for how busy this place is. Needs to make room by getting rid stuff they have way excess of like treadmills. Also don't use the apps crowd meeter, it always says low when not true, use Google maps meeter instead.
Source: Google
Davis Anderson
★ 1
They will not allow you to cancel without coming in in person or sending in a hand written letter. Trying to trap you in the contract. There is no reason that I should not be able to stop my payment via phone after moving away.
Source: Google
BreAnne Sahleen
★ 5
Source: Google
Xiang Huo
★ 3
The AC at this location is significantly worse than other PF locations, it can be so hot, others are just fine
Source: Google
siyat gure
★ 5
Very clean and nice gym equipment
Source: Google
Hollis Hitchens
★ 4
Love it
Source: Google
Avantika Borikar
★ 5
Source: Google
J P (ANG3L)
★ 1
Shady contract business practices, disgusting smell that is constant, clueless and rude staff and complete parking fiasco.
Source: Google
Alex Basalayeu
★ 5
Very spacious!!! Very clean!! Recommend!!
Source: Google
Rafael Vicencio
★ 5
El ambiente se nota tranquilo por la noche los de recepción muy amables, ya que hoy fue mi primer día un poco confuso lo del estacionamiento que deberían de mencionar algo en el app o a la llegada por uno entra y pues no sabes cuánto te saldrá el estacionamiento que eso como que molesta por qué tú vez otras sucursales sin cobro en el estacionamiento y por qué este que está en el centro si, y pues crees que es un costo extra. Pero como lo menciono lo de recepción muy amables. Y algo que mencionar es que esta muy limpio el lugar
Source: Google
Ashley Lackey
★ 5
Great place to workout! It's always clean and I usually have minimal wait time on machines.
Source: Google
Mark Long
★ 5
Source: Google
spakef
★ 5
Shoutout to Ben! Kept the place clean and is extremely helpful!
Source: Google
Karama Ozar
★ 2
Quite filthy, their toilets. Won't be taking a shower or peeing here! Staff is not bothered, I don't blame them, they're probably on min wage.
Source: Google