★ 5

StretchLab is such a great place! It’s helped me and I’ve seen it help so many people physically! Everyone there is so nice and they are each working towards your well-being. I’m grateful to be apart of StretchLab and I reccomend anyone who is in pain to try out a stretch!

Source: Google

★ 1

Not worth the money. Make sure you read the part about 30 day notice.

Source: Google

★ 1

Source: Google

★ 1

Please, under no circumstances should you sign anything with stretch lab in riverton. If you wanted to get a stretch, just pay one at a time.

I had an unbelievably poor experience with Bailey, the manager. My schedule changed and I wasn’t able to get in for my 4 stretches a month. And I tried to cancel two months ago.

Bailey, kept the account open, offering to “freeze” it. Yet freezing it still costs a monthly payment, albeit less than normal.

Then after asking multiple times to cancel my account. Bailey kept saying she can’t do it and I have to come into the store and cancel it. When she told me that, I was in Brazil…and had to pay another fee because she wouldn’t cancel it.

Another month goes by and my account still wasn’t canceled. I requested to speak with the owner and guess who calls me…BAILEY!!! So I told her what I thought of the system and how impossible it is to cancel.

A few minutes after the call, I get a note from her saying this:

Hi Brent, due to the threatening & derogatory language directed toward me over the phone, your membership has been terminated immediately & you are no longer welcome at StretchLab Riverton. We will not be engaging in any further communication regarding this matter.

Well shoot, I guess she could cancel it after all! Haha. Although I did not threaten her nor did a use any derogatory language. Yes, I was upset, and my voice was raised. She called me after I had already texted my displeasure in her not canceling my account months ago.

And guess what? I paid for 16 stretches and only received 9. Which means, they were in the positive big time on me. But they wanted to keep my account open and refused to cancel it after many attempts. I’m going to report this to the city’s department of commerce. See if the owner will respond to them. Franchise is a complete joke!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Management is horrible. The stretch team was great but management… ugg 😵‍💫 do not sign up for monthly ! They make it as difficult as possible to get out of it. Pay as you go!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Patty is great! I haven’t been in a while. She reminded me what I was missing 😊

Source: Google

★ 5

First time going, felt great I’ll let you know how I feel Next time I go

Source: Google

★ 5

Nathan is the best!!!

Source: Google

★ 5

Kyle was great to work with. Very knowledgeable and gave me a great stretch.

Source: Google

★ 5

Patti was great with me!! She was patient. I talk a lot! Lol
Stretching at home helped, but having someone that knows how to choose stretches according to my needs is so worth it!!
My body feels a ton better after a stretch. After, it is like a breath of relief!

Source: Google

★ 5

Nathan is amazing! And he looks nothing like Ed Sheeran 😉

Source: Google

★ 5

I’ve been working with Bailey and some of the other team for over a month now to help me rehabilitate an injured shoulder and other right areas on my body and I’m very pleased with the progress I’ve been able to make. I highly recommend working with her and the StretchLab team.

Source: Google

★ 5

Kyle is amazing! Great experience

Source: Google

★ 5

Source: Google

★ 5

Whitney is Awesome, hit all the right muscles.

Source: Google

★ 5

Source: Google

★ 5

Kyle was super nice and would tell me where he was putting his hands before any stretch and would check to make sure I was at a good point every time. I don’t remember her name but the front desk lady was very friendly and answered all my questions and didn’t make me feel pressured to buy a membership or anything.

Source: Google

★ 5

Nathan and Hillary are awesome!

Source: Google

★ 5

Great first experience! Kyle was not only helpful, but considerate in making sure that I was comfortable and informed on how the process works. I’ll definitely be back!

Source: Google

★ 5

Source: Google

★ 5

Nathan was so kind and knowledgeable— felt comfortable working with him immediately.

Source: Google

★ 5

Source: Google

★ 5

Kyle is really informative. Great guy.

Source: Google

★ 5

I had a great experience at StretchLab with Kyle. He was very helpful and personable. He was considerate of my pregnancy and how I was responding to the stretches. My body felt a lot better after my session. I will definitely be returning! Thank you!

Source: Google

★ 5

Bailey was great and I was looking forward to more visits but need to cancel due to misinformation given to me when I chose a contract.

Source: Google

★ 5

I always look forward to my visits with Paty! I feel great during and after my visits! It always makes my day! Go see her! You won’t be disappointed!!!!

Source: Google

★ 5

Great experience with Stretch Lab - Kyle and Alicia are great!

Source: Google

★ 5

Alicia is THE BEST!! She loosened up my neck and shoulders so well!! 👏🏻😍

Source: Google

★ 5

Source: Google

★ 5

Had my first Stretch Lab experience in Riverton today. Patricia did an outstanding job of assessing and understanding areas of concern for me and tailoring our session based on my needs. She was very approachable and helped me feel comfortable from the get go. Looking forward to my weekly sessions!

Source: Google

★ 5

I've worked multiple people, and have never had a bad experience. They have all seemed very knowledgeable, kind and friendly. I feel great after each session and have seen great improvements in my flexibility and over well being.

Source: Google

★ 5

Pattyis great to work with and extremely personable and always very attentive to my needs

Source: Google

★ 5

Kyle was very thorough and knowledgeable. Great experience!

Source: Google

★ 5

I just had my first session and was so impressed!! Kyle was my stretch therapist and he clearly knows what he's doing. He's also super friendly and fun to talk to. I'm really looking forward to continuing to work with him! I feel like I might actually FINALLY gain some flexibility which has always been such a struggle for me. :)

Source: Google

★ 5

Perfect. Just what I needed.

Source: Google

★ 5

I love how knowledgeable Bailee is. She knows her stuff!

Source: Google

★ 5

Source: Google

★ 5

Great Stretch and assistance in reaching greater flexibility.

Source: Google

★ 5

Alicia and Bailee were great. Both are so knowledgeable and I was made to feel completely comfortable during my treatment. Thanks!

Source: Google

★ 1

I really enjoyed the services here and liked the staff until missed one of my appointments and scammed me - their service and treatment to me has been extremely unprofessional.

I missed one of my appointments and paid for the full session since it was my bad. When I rescheduled it for another day at 8:30AM, I showed up and no one was there. I called and no one answered, I was left outside. I understand things in life happen so I was happy to work with them - they offered me a credit to use for my next session. When I tried to redeem it they said I couldn't and had to pay for a full session despite their previous offer. Now when I call in, they just simply ignore my calls and messages. It's been very frustrating to be treated this way and I am deeply disappointed with how they've handled things - I will not be back.

Source: Google

★ 5

Source: Google

★ 5

Alicia was great. Very professional and easy to talk with at the same time.

Source: Google

★ 5

Great experience

Source: Google

★ 5

Source: Google

★ 5

Alicia was very knowledgeable and great to work with :)

Source: Google

★ 5

Very great recovery of stuff and tight body

Source: Google

★ 5

I loved the stretches. I feel really good. Alicia is awesome !

Source: Google

★ 5

I am so impressed w/ Bailey, her knowledge is impeccable. I have been living with back and neck pain for over 10+ years! My very first visit w/ her has helped immensely!! I keep in-proving with every visit. I can’t thank her enough and I am excited for the opportunity to have her help me through my journey of being pain free!

Source: Google

★ 5

I went in for my first session and Patty was attentive to my needs and restrictions the entire time. Will definitely be back!

Source: Google

★ 5

Source: Google

★ 5

Amazing! Was able to stretch in ways I could not do on my own.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Loved it! Paty was fantastic! Can’t wait to go back!

Source: Google

★ 5

Alicia was so knowledgeable & professional. She listened to my history & pain complaints & went straight to stretching. I am so excited to find someone that listens & knows her stuff!! Thank you!!!

Source: Google

★ 5

Alicia was great with an amazing personality and very knowledgeable about the stretching we were doing. I walked out feeling better and i will be going back to see her next week. Highly recommend StretchLab and Alicia.

Source: Google

★ 5

Source: Google

★ 5

Very good, got to places I haven’t gotten in a long time

Source: Google

★ 5

That was wonderful! Khara was awesome. I'm going back, for sure.

Source: Google

★ 5

i love how Bailee makes me feel right at home! 🤪 She is so good with me too!!

Source: Google

★ 5

It was very beneficial to keep my body in good health and shape for getting older.

Source: Google

★ 5

BAILEE WAS VERY KNOWLEDGEABLE AND WONDERFUL!

Source: Google

★ 5

Great consultation- Bailee was very informative and concerned about giving me a good experience. Learned a lot about my body and the benefits of assisted stretching.

Source: Google

★ 5

For my first time at the Stretch Lab, I was assisted by Alicia. She was incredibly informative and helped to create a relaxing and calm environment. Keep up the great work!

Source: Google

★ 5

A really great experience! The atmosphere is very chill and welcoming. Got to work with Alicia and she was INCREDIBLE! She was educating me the entire time and I left feeling fantastic! Definitely recommend for anyone and everyone looking to help with flexibility and mobility

Source: Google

★ 5

Patti is a miracle worker!

Source: Google

★ 5

Alicia was great-
Awesome stretch- really focused on healing.

Source: Google

★ 5

Alicia gave me my very first Stretch Lab session! Beautiful, very knowledgeable, very positive, excellent teacher. I'll for sure go again! Thanks Alicia!!

Source: Google

★ 5

Paty was great! I walked out of there better then I walked in. Feeling a lot better now.

Source: Google

★ 5

Source: Google

★ 5

Alicia at Stretchlab Riverton was awesome. It was my first visit and she made sure I was comfortable with everything, explained every stretch, and was very professional. Looking forward to my next session.

Source: Google

★ 5

Always a great experience!

Source: Google

★ 1

It's a subscription hole. The stretches are short burst. They physically hurt me. They make you sign a waiver. They pulled on my already broken foot for leverage TWICE instead of grabbing my ankle, and they rebroke my foot. By them leveraging my foot, it twisted my knee also. Good luck

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very helpful. Great experience. Daren and Chloe are awesome!

Source: Google

★ 5

It was my first time trying it out and it was a very positive experience.

Source: Google

★ 5

My first visit was great. Patty is awesome and very knowledgeable and explained things well. I felt great afterwards

Source: Google

★ 5

Source: Google

★ 5

Cesar was great. Friendly and professional
.

Tom

Source: Google

★ 5

I’ve been coming here for 2 years and I love it. Hillary is always so kind and professional! Derek is knowledgeable and really listens to his clients. He teaches proper movements to prevent injuries and gives exercise homework to help you work towards your goals. I don’t know where I’d be without StretchLab.

Source: Google

★ 5

Source: Google

★ 5

Spoke with Patti on the phone and she was excellent. Chloe was our trainer for my 16 year old son. He just completed 2-1/2 weeks of service in Nepal and flew almost 23,000 miles. So he needed a good stretch. Chloe was fantastic and helped him out a ton. We will be back.

Source: Google

★ 5

I've been going to the StretchLab in Riverton for a couple of months now to try to relieve back pain.
Kristina is very thorough and friendly. She listens to me and adjusts the sessions to my needs.I would recommend her to anyone who wants to try out this facility!

Source: Google

★ 5

My wife and I thoroughly enjoyed our experience at StretchLab and especially appreciated the gentle touch, professionalism and knowledge of both Cesar and Chloe. Thank you for answering all of my questions and for allowing me to explore what StretchLab is all about.

Source: Google

★ 5

Great staff and atmosphere. Feeling great after. Thanks Kristina!

Source: Google

★ 5

Cloe is amazing

Source: Google

★ 4

Source: Google

★ 5

Caesar was wonderful! Feel much better
Thank you!

Source: Google

★ 5

We went to StetchLab, and it was a great experience. The therapists were awesome, knowledgeable, and professional. I have MS, and I had more energy that day. I’m looking forward to doing this once a week for a few months. I know it will be good for me. Thanks Cesar!

Source: Google

★ 5

Derek was great! I really enjoyed my experience and felt good after!

Source: Google

★ 5

Chloe was amazing and the stretching helped my back so much.

Source: Google

★ 5

Derek was amazing. Felt comfortable and informed. It was a great stretch. Can’t wait for my next session.

Source: Google

★ 5

I went in for initial stretch/ consult. Patty did a fantastic job explaining the stretches as we went through them. Comfortable environment with friendly instructors.

Source: Google

★ 5

Patty does a great job . Very professional and friendly.

Source: Google

★ 5

Fantastic experience great stretch patty did a great job making me feel comfortable while going through the process can't wait for my next session.

Source: Google

★ 5

I had a wonderful experience at the stretch lab! I did not expect to feel relief at my first visit, but it was definitely an improvement in mobility and flexibility immediately. Thank you Chlöe for all your expertise!

Source: Google

★ 5

Karlie was amazing! I loved Loved my first stretch lab experience ❤️

Source: Google

★ 5

Great experience friendly staff and most of all Kristina is good at her job! Will definitely be back.

Source: Google

★ 5

Cristina and Cesar were great!

Source: Google

★ 5

Chloe is absolutely the best. Highly recommend her.

Source: Google

★ 4

Personable informative. Great experienced. Pricy though

Source: Google

★ 5

Great customer service and careful attention to quality stretching for an increased range of motion

Source: Google

★ 5

Chloe is awesome. Since joining stretch lab by lower back pain is gone.

Source: Google

★ 5

Karlie A is amazing! She goes the extra mile to get you a good stretch AND gives you stretches to do a home to keep you healthy.

Source: Google

★ 5

Amazing!!! Awesome service and felt a difference after one session!

Source: Google

★ 5

Wow you don't realize how tight you are until you get all stretched out. I feel so much better

Source: Google

★ 5

I’ve really enjoyed working with Cesar. He explains things about the muscular skeletal system as we go that really helps me visualize the human anatomy and how to protect it. It’s my first time at a stretch clinic but based on my experience with Cesar I would recommend it to anyone.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Chloe is great!

Source: Google

★ 5

Been once and I need to keep going assisted stretching is what I have needed for years.

Source: Google

★ 5

Chloe is great! She helps you stretch muscles that you forgot about.

Source: Google

★ 5

Source: Google

★ 5

Much needed stretching after a few years of limited to no activity. I feel lighter and not as tight with seemingly more mobility in my hips after my initial visit. Membership a little more expensive than I thought however, I need the benefits a good stretching will provide. I'll be back next week.

Source: Google

★ 5

Source: Google

★ 5

Kristina did a great job!

Source: Google

★ 5

Cesar is awesome!

Source: Google

★ 5

Kristina is super knowledgeable sweet and helpful made the first session super great to return again soon

Source: Google

★ 5

I had a wonderful experience! Chloe Barrier was a remarkable flexologist!

Source: Google

★ 5

Madi is an amazing person. She is friendly and professional and truly loves helping people. I always feel great when I leave. :)

Source: Google

★ 5

I feel so good every time I get an assisted stretch at stretch lab.

Source: Google

★ 5

Every staff member is well trained. I look forward to going every week. I highly recommend joining and experiencing the difference you see in your body each week.

Source: Google

★ 5

I really enjoy and have noticed a difference in my flexibility and lessened lower back pain since I started coming here.

Source: Google

★ 5

I love how I feel after Patty has spent 50 minutes stretching my body. It makes every activity in the week so much easier to do.

Source: Google

★ 5

Paty is fabulous!! She is thorough and dedicated to her job and I always come away feeling great! My next visit can never come soon enough!! StretchLab is the best!!

Source: Google

★ 5

Both Madi and Paty are really great! So much so, that I split my time with them.

Source: Google

★ 1

Getting stretched is so good for your overall health. The employees were very nice. The problem for me is that they want to charge you more money for everything they can possibly find to charge you. My work schedule changed and I got behind coming in once a week. I wanted to be put on a brief hold to get my visits back on track. There's a fee for that. I was going to be charged for visits I did not use, so, I decided to discontinue my membership. I continued to be billed for several months even after sending emails to their corporate billing person, as they requested. I finally had to contact my credit card company to file a complaint. It was finally resolved. There are other great places to get stretched. I would recommend checking them out.

Source: Google

★ 5

Pati is a very dedicated professional. She has helped me achieve my goals of being more active playing sports. Her assisted stretches have helped me feel less lower back pain, and she has helped to guide me with stretches that have improved my posture and overall well being. Thanks Pati

Source: Google

★ 5

Madi is always great! It's been a stressful week and today's session really helped!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love going to the stretch lab it helps me a lot ! Alex is the best he is my favorite! You rock Alex! Thank you so much

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Stretch Lab is awesome! A few months back I started my fitness journey and had been feeling tight and more restricted than normal so I scheduled an appointment after seeing an ad. I worked with Madi V. and she was awesome! She was very personable and has great understanding of how to get the right stretch for the right muscle! I am excited to have this as part of my fitness going forward!

Source: Google

★ 5

Derek is so fabulous!!! I just want to take him with me whenever I go. He knows all the stretch moves. He's a great trainer, knowledgeable, friendly, professional, listens to my concern and just genuinely caring. Everyone else was also great. Thank you Derek 😊. You're the BEST!!!

Source: Google

★ 5

Maddi is helping me soooo much! I can sit on the floor and play with my grandkids again. She’s also very calm, supportive, and good to talk to. Love her!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Great service, very recommended for anyone with mobility or flexibility issues. I also really like the App for scheduling. Only down side is no refunds, so make sure you only buy the credits you need and understand their monthly memberships.

Source: Google

★ 1

They don’t return phone calls. Also went to the business at the posted time and they were closed and it appeared as if they had been for quite awhile

Source: Google

★ 1

Short staffed, unfair contracts!

Source: Google

★ 5

Stretch lab is an awesome experience. I have had issues of sciatic pain that they have helped me through. Nick has been a fantastic find. Go now go often.

Source: Google

★ 3

The reflexologists were fantastic to work with but the billing and contract are something else. Left multiple messages and emails trying to cancel the contract with absolutely no response. There was no option to go in as they were closed down. When I finally got ahold of someone he stated they had only put my account on freeze and that I owed another month due to the cancellation policy. Buyer beware, read and fully understand their contract before going.

Source: Google

★ 5

Wow. What a difference!! I am a senior and was looking to improve my flexibility and mobility. Gyms are out of the question for me and the Stretchlab is perfect. My physical capabilities have greatly improved in the first month. I plan on continuing with stretching to improve my quality of life. Great folks who know what they are doing. Love love love this place.

Source: Google

★ 1

Source: Google

★ 4

Refund promised and never received and they cancel my appointment. Called several times and left voice mail and no phone call were returned. I ts been almost 10 days. Very disappointing

Source: Google

★ 5

Alexon is the best! Highly recommend stretchlab.

Source: Google

★ 2

The folks that do the stretching are great.
I had lots of problems with the membership and payments. Started to feel intentional 3 months in a row of requesting cancellations, refunds, etc.
For example, I'd ask something at the front desk and Mike Garay would say "we didn't get that message".
Email mike directly on Feb 24 - no response
Email mike again Mar 24 - no response again
Call the front desk, confirm emails were received - no explanation offered for the lack of response. Refunds promised, and never received.
I think by now they owe me $750. Still no response.
I'd avoid this place.

Source: Google

★ 5

Highly recommend. I'm feeling so much better after just 1 visit.

Source: Google

★ 5

Wonderful stretch muscles and the pressure points improve more and more each time can't wait to go there next time

Source: Google

★ 5

SO glad to have discovered this place ... John, Alexin, Jake and all the staff are THE BEST!

Source: Google

★ 5

I go to StretchLab once a week. Everyone is awesone.

Source: Google

★ 5

I love the stretch lab and I am so glad they are in Utah. The lasting positive effects are better than a massage.

Source: Google

★ 3

VERY frustrated! I had 3 satisfactory sessions with the flexologists, but I've had more bad experiences with billing. They require 10 days notice if you want to freeze your account, even if they are the ones who are closed. Then 30 days notice to cancel. They sent out an email that they were closing for COVID, so I asked to put my account on hold, it wasn't 10 days notice so they still billed me. The next month they billed me again, even though they were still closed. I contacted them and they did refund that one and finally put my account on hold as I'd requested a month prior. Before unfreezing my account I decided to cancel. But guess what, they require 30 days notice for a cancellation AND you have to go into the store to cancel. So now I've been billed twice for stretches I didn't want. Things are probably fine if you intend to stick with them long-term. But if you're just trying them out, be prepared to pay for more than you expect.

Source: Google

★ 5

I went to StretchLab in Riverton for the first time today and it was amazing! Susan was my flexologist and seemed very experienced. She knew completely what she was doing and she was also very friendly. I would 100 percent go back here just for Susan!

Source: Google