★ 1

As a paying member, I'm extremely disappointed more morning 9:30 cycle classes haven't been added. Please add them back!!

Source: Google

★ 1

Very disappointed that you’ve taken away most of the 9:30 spin classes! The whole reason I joined the gym was for the Spin class. Please as a paying member I am asking you to bring 9:30 spin back Monday through Friday. I was going regularly, when AF cancelled Tuesday, Thursday and Friday I was at least able to go to other gyms that are close by, even though I always preferred AF, now those classes have been completely canceled. Please bring spin back! Sincerely a paying member.

Source: Google

★ 2

Is Vasa pushing out the fit?
I have been a long time member of Vasa, and have noticed a down trend,
Well attended challenging classes replaced with teachers who come late and lift no more than 15 lbs,
Rumors of well attended pump classes may close, and now
Spin classes canceled!!

What happened to the well-rounded vasa? I became a member of? Where I could go one day to spin classes, another day to step classes, and plenty of pump classes to choose from on several different days. Teachers that are challenging and motivating, members are unhappy and complaining constantly. New classes are getting monotonous and hold little challenge.
We want variety Variety and Challenge. Please keep the 8 AM and 9 AM classes challenging. Please move the easy classes to different time. That are not as well attended. Please give us back the spin classes, the variety is important in our overall health. Please care what your paying members are currently attending and don’t cancel classes that are well attended.

Source: Google

★ 3

The gym (machines and free weights included) is overall in good condition- and the staff are all very helpful and friendly.

However the bathrooms/locker rooms and tanning bed are in very poor condition. The stand up tanning bed is absolutely disgusting. RARELY gets wiped down- has never been deep cleaned or vacuumed. The dust buildup is atrocious.

The showers are disgusting and barely function the one I was going to try was a drizzle of water. The walls aren’t painted properly in the men’s locker rooms and bathrooms. There is no tissue paper in the whole building so bring your own if you need to blow your nose. One toilet in the men’s bathroom leaks water from under it onto the floor every time it is flushed.

Source: Google

★ 5

It's 5 stars for the kidcare alone. Took a week for our daughter (1) to get comfortable, but now it's part of the day both kids look forward to, and I'm getting regular exercise for the first time in a while! If you have kids and need a gym, it's solid.

Source: Google

★ 5

Source: Google

★ 5

Very kind, they take care of the kids great and have all the equipment needed.

Source: Google

★ 5

Ethan was wonderful helping me get signed up. I’ve been off and on at this gym for years as I travel for work in the summers. Coming home and getting signed up again was easy, and the facility and equipment is constantly getting better! Recommend to everyone!

Source: Google

★ 1

I cancelled my membership with VASA because the gym was always overcrowded and there were never enough working machines. Equipment stayed broken for long periods of time, and the staff were misleading when I originally signed up — the experience was nothing like what was promised.
Even after I followed the 30-day cancellation policy exactly and paid what was due, VASA continued to charge my card past my cancellation date. I eventually had to cancel my card just to stop the unauthorized charges.
When I tried to resolve this, instead of taking responsibility, VASA sent my account to Aldous & Associates — a “law firm” that repeatedly harassed me and even called me names (see my review of them). This could have been avoided if VASA had simply complied with their own cancellation policy and communicated properly.
I’ve worked in law, and I can confidently say this is not how a professional company should operate. Be careful when signing up — get everything in writing and keep records, because in my experience, VASA does not follow through or treat customers fairly.

Source: Google

★ 4

The place is clean, and the staff is very friendly. There are plenty of machines, although the weight area could use a few more incline benches. Overall, a great gym with a positive atmosphere!

Source: Google

★ 4

Great gym for people who want to get lied to about what they’re signing up for and then get stuck in a contract where they have to pay big fees to cancel. And then once stuck in that said contract you can’t use amenities or other locations unless you upgrade your plan. Everything has a fee attached. They’ll just take your money after not explaining anything to you and then when you call them they say some bs “you didn’t read the contract”.. Worst experience I’ve had with a gym. How hard is it to get a gym membership where they explain what exactly is included and don’t try to squeeze more money out of you for just wanting to get fit? Just know if you sign up you’re gonna pay 5x what you thought. Lame sales reps, management and policy.

Source: Google

★ 1

Surprise $60 a year "lock rate in" fee that wasn't mentioned until the last moment . Would be real nice if the prices on the website actually reflected reality.

Source: Google

★ 5

I went for one visit while in town. The gym was awesome. Loved the turf areas and the squat and deadlift area. I got a great workout in. I was ready to pay a day pass and the guy Hunter let me and another friend come in for free. If I lived here, I would have a membership. I like that it has a pool along with the copious amounts of weight machines, free weights, sled pull and more.

Source: Google

★ 5

Nice and clean well equipped facility. Hunter and the rest of the staff were helpful and courteous. Highly recommended

Source: Google

★ 3

Their classes are super good. My husband and I have been there for two months, and I had doubts at first, but then I started to love them. The staff is excellent, the teachers are very good. The place is clean, and Coach Kannen is the best. But they need to improve on one thing: more family plans. In my case, I have a teenage daughter, and there are no promotions for high school students to attend the center, nor discounts or anything. I hope they take this into account.

Source: Google

★ 5

Great classes. Daycare staff is great!

Source: Google

★ 3

Honestly, this gym has gone downhill! Use to be good it really was! Now some machines be either broken or don’t work, the girls bathroom is dirty like gross! And they got rid of cardio cinema bummer!
However, I give it 3 stars cuz the guy on the front I believe he’s Asian or Hispanic he’s kinda cute with the black hair! 🤭🤭🤭

Source: Google

★ 2

I’m disappointed with the lack of transparency and how clients are treated. I pay for the Studio Pass, the most expensive tier, but was still charged a fee for being just a few minutes late to a class that was nearly empty. Life is already busy with work, family, and no control over traffic... this policy feels unfair, especially when the class isn’t full. It doesn’t feel like a welcoming approach from a gym.

Outside the classes, the gym is also packed most of the time.

I’m giving 2 stars only because the class instructors are nice.

Source: Google

★ 4

Source: Google

★ 1

They make it too hard to cancel. 10 min and i cannot cancel from the phone

Source: Google

★ 1

Ive been attending classes at American Fork VASA for years. I’m so frustrated with Julio, Jamie and Corporate. They do not listen to us. The pump classes are getting canceled and replaced with High fit and Les Mills. WE DO NOT WANT THIS! If you need to add 5 Les Mills classes because of a contract put them somewhere else. 10:30 is wide open! These pump classes have been the most attended classes at VASA for over 20 years and we’ve had the same teachers. There’s a reason why they have lasted so long!!! Every time a new group fitness lead gets hired (which is often) they come in and want to change the schedule. For some reason they think they know more than those of us who have been attending these classes for years! This isn’t right. We are the paying customer. We should get a say of what classes are being offered. I could understand it if the classes weren’t well attended. But the Tuesday, Thursday, Saturday 8:15 and 9:30 pump classes are the most popular at AF Vasa. And now they are being taken away. The AF Vasa is old, dirty, and the equipment stinks. The ONLY reason I go to the AF is for the teachers and the classes they teach.

Here we go again! We were told from corporate that pump classes were not going to change. They responded to all of the negative reviews. We were also asked to take down our negative reviews because it makes Vasa look bad. And yet we just learned today that the Tuesday 8:15 pump class is changing to Les Mills!! We don’t want Les Mills!!! We want body sculpt. Don’t change the schedule that we have loved for years. Why does this continue to be an issue???

Source: Google

★ 5

Whether or not I find time to swim laps or watch the news on the treadmill, I enjoy the massage chair daily!

Source: Google

★ 1

Steam room has not been functional for over 4 months, no "out of order" sign. Are you going to be giving membership refunds? Sevices advertised not rendered.

Source: Google

★ 5

I love AF and its old charm, I'm excited for new classes! the new GM Ethan is so helpful and friendly

Source: Google

★ 5

thank you to the person who found my wallet to all the staff of vasa in American Fork for helping me finding it ..

Source: Google

★ 5

I am only here for Lori’s Classes! Her energy is amazing! She pushes you but in a way you enjoy it! I have been going to her classes for over 10 years! If you want a good workout you enjoy go to Lori’s class!!!

Just found out they are getting rid of one of Lori’s Power Pump classes! It’s always full and I’m not sure why you would get rid of something that’s so good! 😩😭

I’m so happy they are not going to get rid of Lori’s class! 5 stars!!!⭐️

Source: Google

★ 5

Jessa is a fantastic instructor! She does just a great job at making upbeat Pilates accessible to all skill levels and making the class a safe space. I’m sad that the 6:00am Pilates classes on Thursday are being taken away in September and replaced by a Les Mills class at the American Fork location. There is already a Les Mills body pump in Saratoga during that 6:00am time for people who want it. Not to mentioned there are 2 time spots in Lehi on Wednesdays for Les Mills.
I wish the class schedules didn’t change so much and there were easier ways for clients to express their wishes for classes aside from google reviews.
5 stars for Jessa. 3 stars for the ever changing group class schedule.

Source: Google

★ 5

I love the 6am pilates class with jessa! makes it so worth waking up early on a tuesdays and thursdays!!

Source: Google

★ 5

5 stars for Lori’s pump class on Saturday mornings! Her class is the reason I love vasa! I am finally seeing results thanks to her! ❤️

Source: Google

★ 5

Everyone should be going to Jessa’s Pilates class! The songs she plays are always perfect to match with the amazing workout you get! I’m so glad they gave her another class on thursdays! Can’t get enough of her class!

Source: Google

★ 5

Absolutely LOVE the Pilates class Tuesdays and Thursday’s @ 6am with Jessa! It’s the perfect way to stay fit and mentally balanced throughout my crazy week and I love Jessa’s energy and approach to the class. She is an amazing instructor who makes me feel comfortable and welcome while also pushing me to be better!

Source: Google

★ 5

Jessa’s pilates class on Tuesday and Thursday at 6:00 a.m. is the best! She’s a great teacher and I love all the core work she does. 😅

Source: Google

★ 5

I love the Saturday morning pump class with Lori!!!! She’s the best!! Lori varies it up and is always fun. She’s the only class I’ll go to. I’m not a fan of the Les Mills classes.

Source: Google

★ 5

There is one reason and one reason only I have a gym membership to Vasa: Pump with Lori Saturday mornings at 8:15am. I have tried high fitness, cycling, Zumba, hip hop. My ultimate favorite is Pump with Lori. I make it a priority to consistently attend and pride myself on the progress I can see in myself as the months roll by. Lori has a gift for connecting with her attendees and inspires me to try my best in class. I have bad knees and often modify the movement and I never feel silly for doing a different move - I can tell Lori is excited to have people come to class no matter what their fitness level is. I love that the workout changes every 4 weeks - it helps me focus on different muscle groups and keeps the workout engaging. Lori has a gift for being a fitness instructor and I am so grateful she has a Saturday class since I work full time and can’t come to her other class during the week!

Source: Google

★ 1

I have been very disappointed in the last two years with Vasa Corporate. I have been a member since 1996 when the gym opened on 9th East in Provo. I joined specifically for the classes. I have watched them grow and become more detached from member feedback. They have made changes to their class structure by shortening class length and now want to drop a popular pump class that has been there since 2003 and is always packed. There have been so many members who have reached out to corporate over these changes to no avail. Vasa needs to consider feedback from its members who regularly attend classes before making these changes.

Source: Google

★ 1

Someone keyed my car in your parking lot, your camera was aimed directly at my car on August 9th between 1:24 pm-2:37 pm. Im told only the manager can access cameras. Been a member for 10+ years. "Manager" reach out to me.

Source: Google

★ 1

I only come to Vasa because of Lori’s power pump classes. If you take them away, I will cancel my membership and go elsewhere. I’ve been coming to her classes for over 15 years, and she’s so much better than anyone else!! Her classes are so crowded and so popular. Why would you take them away?? Keep Lori’s two power pump classes, and actually listen to your members!!

Source: Google

★ 1

I whole-heartedly agree with all of the reviews frustrated about the pump class situation. I’m in the same boat. I’ve been attending Lori’s pump classes for 8 years and they are the BEST. She is the best pump teacher I’ve ever been to, and I have tried dozens of different pump teachers at different VASAs throughout Utah. I live in Vineyard and drive to AF just for her classes even though there are closer locations to me. This AF location has nothing going for it other than Lori’s classes and I will absolutely stop going here + cancel my membership if her classes get taken away.

Source: Google

★ 1

The vasa in American fork doesn’t care about its PAYING customers. This location is dirty and run down and I’m sick and tired of every time I walk in trying to get pushed into your studio red classes. Those are great at your other locations but NOT what we want here. I’ve been attending the Tuesday/thursday/Saturday 9:30 pump classes for 15 years. It’s the only reason I still come to this gym. Lori is the best thing and the only thing keeping things going at this location. And now you want to drop those classes because of a contract with Les Mills. Nobody here wants that. Pay attention to what those who come to this locations frequently actually want, not just what corporate tells you to do. Don’t get rid of what we come for

Source: Google

★ 1

This gym used to be the best gym in Utah County now they’re dropping the classes that made this this gym iconic and a cult following. Bring back pump. You guys suck. Free Lori! Let her teach pump! Otherwise, I am dropping my membership.

Source: Google

★ 1

Why are we trying to change a great thing???? Vasa AF is trying to get rid of their most attended class for the past 15 years!! Their power pump class taught by Lori Eisinger is by far the best class at any vasa!! Plus… we are NoT all the same.. so why make ALL your classes cookie cutters of each other?!?! Shame on vasa for not noticing our differences and letting us choose what works for us!!!

Source: Google

★ 1

I come all the way from Provo for Lori! She has such a good way of making exercise fun. You have to get there early to even get a spot. Why would you take one of the best things about your gym and cancel it 🤦🏼‍♀️ You have the best teacher… why would you make a decision to get rid of your best class??? That makes NO sense!

Source: Google

★ 1

I have been attending group fitness classes at American Fork Vasa for 10 years now, and the only reason I’ve stuck around for so long is for the teachers. The fitness room is not taken care of (broken fans, terrible sound system, etc.), and changes are constantly being made to the schedule. I’m extremely frustrated that they are now taking away full classes that have been around for years, without asking any of the participants what they want. This is just pushing people away from the gym. If the classes are changed, and the veteran teachers will no longer be teaching, I have no reason to stay at this gym.
Also, I don’t need to be asked to attend studio red every time I enter the gym. The employees should not be encouraging people to leave the classes they enjoy, so that Studio Red has participants.

Source: Google

★ 5

Just a normal gym but if you are looking for a class Lori’s Power Pump class is next level!!!! It’s so fun! Always full of energy! The only thing that gets me to the gym!

Source: Google

★ 1

I have been going to this gym for many years and enjoy the group fitness classes. However, there are changes being made to the class schedule. The most popular pump classes are being changed or eliminated. Why isn’t a paying customers opinion being asked for? We don’t want these changes-and we aren’t being listened to. I would not go to this gym-the customers needs are not even being considered.

Source: Google

★ 2

American Fork vasa does not care about its patrons, what they want, what their desires are or what they're paying for. Aside from machines, being broken constantly, corporate, not having a care or concern in the world for members, they are once again changing classes and taking things out that are the most popular. I have been a member at this gym for 15 years, I go to one teacher that I love, her classes are full every single time and every week. The manager has just let people know that they are taking away the "power pump class" and replacing it with a Les Mills style class. No one wants this. The power pump class is packed, and full to the brim every single week and is a "fan favorite". Corporate, and management do not care. They are very well aware that this is how the members feel, and they are changing it anyway. I live much closer to another vasa and drive over to this one because I love the teacher and the class. And I'm not the only one. But again, both corporate and managers have no regard for what the members want, for forgetting of course that they work for us. This kind of crap has happened more times than I can count and is despicable. I stopped coming to that gym when this class stops. It is held on Tuesday morning at 9:30 and Saturday morning at 8:15. Both of those classes need to stay. And I demand that they not change this, without getting a Poll from all the members of the class. Which will come back with 100% satisfaction and everybody wanting the class to stay the same. PAY ATTENTION to your members and what they want. That should be all that you care about and nothing more. You work for us.

Source: Google

★ 2

The group fitness classes have been amazing. Unfortunately the amazing classes and instructors are being dropped in favor of another format that the customers are not interested in. No one has asked the people attending the classes for feedback and instead continue to go in and make changes for the worse. We need more pump classes, not less. Will be canceling my membership if they drop any of the pump classes.

Source: Google

★ 5

Clean. Friendly. Not too crowded. Good crowd

Source: Google

★ 2

I’m a fan of VASA, been going consistently for 5+ years. I just moved up to American Fork, and this location is just really trashy. Dark, dirty, and missing/broken/mismatched equipment. It needs some serious work. Gonna have to pass on coming here.

Source: Google

★ 1

Their steam room has been broken for like three months. They keep saying they're going to fix it but it's still busted. I even upgraded my membership so I could get access to other vasas to use their steam rooms, but I went to two others and both theirs were busted too. You'd think with as many locations as they have they'd be able to fix something in a reasonable timeframe. I feel like the upgrade was a huge waste of money. It's always really crowded too.

Source: Google

★ 5

Koach Kannen (yes, Koach with a capital K) is seriously life-changing. His classes work better than my antidepressant—no joke. If you’re still going to that other orange workout place, cancel it now. The whole coaching team is amazing, but do yourself a favor and book a class with Kannen. You’ll never look back.

Source: Google

★ 1

Criminally gross and difficult to get your membership cancelled.

Edit: you cannot find my membership because I cancelled it.

In my experience, vasa would not like help me cancel— per their public response

They instead cited legal contracts and small clauses to charge me for a membership I didn’t use for a year. I asked for cancellation or freezes in writing multiple times and was denied.

Source: Google

★ 1

Pague la membresía por un mes pedí que me la cancelaran como tenia 1 mes más fui por un masaje y me dijeron que ya la habían cancelado le pedí ala manager que me dejara entrar y se porto muy grosera quería que cambiará el plan a uno más caro ella no acedio a nada y nada le costaba Jamie shaw perdió un cliente quería renovar pero solo sirven para sacar dinero..

Source: Google

★ 5

guys and girls if you need a motivational coach KANNEN is the best. he makes everyone feel wanted, comfortable and just brings a different vibe to studio red and to clubfit. i love his energy. anyone that wants to feel great about themselves and wants a best friend KANNEN is it. i would’ve never tried studio red if it wasn’t for kannen and now im in love with it. he also teaches clubfit and he brings the energy there too. no matter what class you take with his as the instructor you know off the bat you’re gonna have the best time :) #coachkannenistheMVP

Source: Google

★ 1

Worst vasa by far. Nasty bathrooms. Only 2 stalls(men’s room). Bent barbells, broken equipment that takes forever to fix, worn out dumbbell grips. Only 3 benches in the free weights that will set incline. This gym really needs updated In a few areas

Source: Google

★ 5

Had an awesome workout in the Red Zone! Heather Daily was great at pushing us out of our comfort zones! Highly recommend!!

Source: Google

★ 5

Atención magnífica

Source: Google

★ 5

I love clubfit and everything it does for me!

Source: Google

★ 1

Signing up for a membership is like signing your soul away. They take every opportunity they can to scrape money from you. I was only with them for 4 months with a basic plan and I've had to pay them more in random other fees than I've paid for the actual membership. I cancel my membership because i moved and not only was it super difficult to actually cancel the membership, but they charged me almost $50 to cancel it. I'm never setting foot in a vasa again

Source: Google

★ 5

Clubfiit classes are my favorite night of the week. Such a fun way to get a killer workout!

Source: Google

★ 4

Staff is always friendly and helpful. Good selection of weights and machines. Pretty clean most of the time. New massage chairs are the bomb!
Lately theres seems to be broken equipment for longer than usual times.

Source: Google

★ 4

Great classes and equipment.

Source: Google

★ 5

The sprinklers on the entry way by the bank has a broken sprinkler. East side of driveway by Zions bank. -eric

Source: Google

★ 5

I’ve been a VASA member for years, but it wasn’t until I came across Kannen’s Instagram that I felt inspired to step out of my comfort zone and try a class. His online influence has truly transformed the way the American Fork VASA looks and feels on social media. He brings a whole new energy—not just to his own classes, but to the entire gym community.

Kannen has a unique ability to make group fitness approachable, especially for those who may feel intimidated. He meets everyone at their level, makes the experience fun, and builds real connections. His presence draws people not only into his classes but encourages them to explore all the amazing offerings throughout the valley. People have even upgraded their memberships just to have access to his classes!

One of the most genuine things about Kannen is how he greets every member by name. He creates an inclusive, uplifting atmosphere that makes you want to come back again and again. Kannen is truly a gem at VASA and a major asset to the fitness community.

Source: Google

★ 5

I love the Kidcare staff. They are so good to my daughter and support me in helping her speak Spanish. She is always happy to arrive and play with her friends at the gym while mom works out.

Source: Google

★ 5

I’ve been going to Heather Daley’s group fitness classes in the evening at the American Fork location and it changed my life! She is the best fitness coach I’ve ever had. You can tell how passionate she is as she’s always so in tune with the class. Great music, coaching, offering modifications for those who need it. She’s really on point and so fun! First I tried the Studio Red class which was really fun. Then she suggested to try her Pump class. This is really where I found my stride. The workout is always dynamic, new, and challenging as Heather is always cooking up new routines. I’ll be going wherever Heather is teaching from now on. Definitely check this out!

Source: Google

★ 5

It's a good gym with every imaginable piece of exercise equipment. They have special coaching available. The monthly fee for seniors is covered through Medicare.

Source: Google

★ 5

The staff at this location make it home!! They are honest and tell you the fine print before signing up. Had a great tour! Yes, it is older, but all the equipment is good. Good grungy gym feel.

Source: Google

★ 5

Source: Google

★ 5

This location is one of my favorite locations to work out at! The staff is very kind and welcoming & it’s a large gym! I recommend this location to everyone when wanting to sign up!

Source: Google

★ 5

Love how dead this place is all the time. I hardly ever have to wait for machines or weights. It's grungy and dark, just the way I like it.
My Favorite Perks of this gym:
☆ 3 massage chairs
☆ 1 tanning booth
☆ Hack squat machine
☆ 2 hip thrusters
☆ 6 racks

Source: Google

★ 5

My favorite Vasa location. As a Mom, I love the childcare staff. Shout out to Dani & Nancy for knowing my kiddo my name and always making it a fun and welcoming environment for her. I love the down to earth vibe of this gym and how encouraging and welcoming everyone is. **Also, this is a 5 star review. I’m not sure why google lists it as a 4.

Source: Google

★ 1

Predatory membership fees and an extremely overcrowded gym. Go to the city rec center instead

Source: Google

★ 3

EDITED: I received a call from the location manager. She was great and understanding of my concerns and said that these issues would be addressed immediately. I truly hope so, so that everybody can have a better experience. Thank you! (Will bump to 5 stars after I see the improvements made! Thanks!)

Awful, always packed, something is constantly broken. Don’t get me started on their equipment. It is embarrassing, missing bars, weights, etc. is there a theft problem?!?

Source: Google

★ 5

Great hours, friendly staff, and best of all, a pool!

Source: Google

★ 4

Gym's good, but there are too many people every time.

Source: Google

★ 1

Machine and equipment are nice but the cons out weigh the pros the men’s locker and bathroom smells like the 7th layer of hell the bathroom floor is covered in urine and toilet paper everywhere it’s absolutely disgusting a truck stop restroom that’s used 24/7 is cleaner than these bathrooms this should be a health violation vasa keeps saying they will do something about it for the past 3 years I’m going to have to make a report to the health department this is unacceptable vasa is it that hard to hire people to make your restrooms clean the management isn’t nothing but money hungry ultimately disappointed go somewhere else

Source: Google

★ 5

Source: Google

★ 5

Super awesome staff! The front desk and personal trainers are great and super knowledgeable. If you want to go to a VASA definitely choose this location. Best studio red coaches in the business.

Source: Google

★ 4

Source: Google

★ 5

If you’re looking for a good everything gym in Utah county-
This is the one you should train at.
The open scheme makes training comfortable and hassle free. There are numerous machines and free weights.
The spa is spectacular with each amenity you could think of.
The staff is amazing and friendly, if you’re training alone you just may find a new lifting partner, a lot of strong/cool individuals train here.

Source: Google

★ 5

I’ve been around and vasa in my opinion is the best especially Lori , Clarissa and Kristy leading the classes . They make it fun and challenging for sure. Love em Davey

Source: Google

★ 5

Source: Google

★ 5

Busy but plenty of machines

Source: Google

★ 5

Best people here!

Source: Google

★ 1

Charged me to cancel membership. Pretty stupid.

Source: Google

★ 5

Tristan is an amazing trainer. He’s extremely nice…approachable and listens. He’s always positive and it has been really motivating for me. I highly recommend him as your trainer. You won’t regret it! Look him up @ the AF Vasa.

Source: Google

★ 5

Kendal was awesome. I came in to try things out and she told me about a free trial day pass. I used it, and came back for more! Gym was great. Every machine and weight I could ever need. Not as crazy slammed as some of the other locations.

Source: Google

★ 4

I bought the absolute coolest lock ever here.

Source: Google

★ 5

All the staff are amazing, my 6 yo daughter has been there since 6 months old and she loves going to the gym! She pushes me to go every day because of how much she enjoys her time there. Thank you for loving and caring for my daughter 💕

Source: Google

★ 5

Lehi Vasa’s Studio Red is AMAZING!!! I started out with a knee injury & their coaches Lindsey, Ali, Alyssa, & Kyle have been SO supportive & key to strengthening my body once again! I’ve done over 300 classes in my first year & have lost 15 lbs. I absolutely LOVE this class & I recommend it to everyone!!

Source: Google

★ 5

Highly recommend coming to the kid care here. Alisha and the rest of kidcare staff are amazing with the kids and super attentive.

Source: Google

★ 1

This location doesn't even have jump rope. Only 2 bathroom stalls in the men's that are literally always occupied and in shambles...

Source: Google

★ 5

Front desk is so friendly. My children love the crafts they do in daycare.

Source: Google

★ 5

My favorite VASA!
They’re so friendly. Cristy that teaches Yoga on Fridays has been one of my favorite instructors.

Source: Google

★ 5

I had a great experience at this gym and their employee josh was very helpful and talked me through the membership process

Source: Google

★ 5

Sunday is good, very few people

Source: Google

★ 1

There are only enough plates to serve half of the benches and equipment. There were only one set of five pound plates in the entire place.

Source: Google

★ 5

The gym is great! Josh was super helpful in helping me set up a membership!

Source: Google

★ 5

All of the ladies at kidcare are amazing and so sweet to my little one he’s always so happy to go to kidcare

Source: Google

★ 5

I went to this gym about five years ago. And it was dark, not very clean and not enjoyable. I don’t even recognize it anymore. The atmosphere is friendly and enjoyable. It’s not dark anymore, like the added lighting or something. And so much more clean. I can honestly say I really enjoy when I go to this gym.

Source: Google

★ 1

I’ve been going to this location for a few months and no changes have been made to the free weight dumbbell racks. It is very disorganized! I used to go to the Van Winkle location and the dumbbell racks were perfect. Top row had weights 5 pounds starting on the left side and added up all the way to 50 pounds as you got to the right side. And the bottom row started with 55 pounds on the left and made its way over to the right reaching 150 pound dumbbells. Perfectly organized. There isn’t enough spots on the racks for the dumbbell weight so people have just left the remaining dumbbells on the ground. Some of the dumbbells are also falling apart and need to be replaced. You guys need all the same brand dumbbells to make it less confusing as well. Please fix this issue!!!

Source: Google

★ 2

I am happy with the workout equipment but it seems that vasa never cleans the men’s locker room and bathroom it is always dirty and disgusting I hope vasa sees this and decides to take action to actually clean the bathrooms and locker rooms do better vasa.

Source: Google

★ 5

Honestly, the trainers at this VASA are the best part of this gym, that’s why I’m giving it a 5 star rating. I’ve interacted with Garret, Cienna and Dana and they are amazing. I would’ve hurt myself squatting if Garrett hadn’t saved me when I tripped. Training here has been worth every penny.

Source: Google

★ 5

Garrett, Cienna, Dana, and Tristan are 10/10 in the way they interact with clients and gym guests.

Source: Google

★ 5

I love this VASA. It is friendly, good variety of classes, usually can get any machine you need, and love the management at this location. So sad that Jackie is no longer there. She brightened the place up. Best instructors are Coco, Dana, Angie, Ace, & Julio for Sudio. Love the Pilates class that was recently added. Jessa’s great!

Source: Google

★ 5

Studio red at vasa is my absolute favorite. Especially Coco, Ace and Angie’s classes. Their dedication, knowledge, and encouragement push me to be my best every day. The workouts are challenging yet fun workouts, always keeping me motivated and focused on my goals. Their support goes beyond just training—they genuinely care about my progress and well-being. I’m so grateful for their guidance and inspiration!

Source: Google

★ 5

Love Red Studio at this gym - all the coaches are great, but shout out to Danna, Angie, & Metta! They are awesome!

Source: Google

★ 5

I’ve had nothing but positive experiences at this Vasa Fitness. My wife and I use the personal training program and have had tremendous results with Tristan McDonald and Garrett Coyle. They are very knowledgeable and are both great motivators. Thanks guys!

Source: Google

★ 5

Great gym!

Source: Google

★ 5

American Fork is a hidddn gem! I love this gym!

Source: Google

★ 5

The American Fork VASA is a five star facility. The staff is welcoming and helpful. The equipment and amenities are organized, clean and kept in good repair. Garrett is an excellent trainer who is committed to his clients and helping us reach our goals with his extensive knowledge. I’ve been impressed with him and all the trainers. I highly recommend this facility.

Source: Google

★ 5

I love working out at this gym! We’ve worked with two different trainers and they are incredibly knowledgeable and helpful in training and strengthening the old body. They’re also innovative and supportive in switching up the exercises. I feel stronger with each passing month! Thanks to Tristan and Garrett! The cage is great!!!

Source: Google

★ 5

Personal Trainer team greatest

Source: Google

★ 5

I like vasa and my trainer !

Source: Google

★ 5

American fork Vasa, is a great place to workout. The only gripe I have is that it's busy and I'm looking for a more private gym to workout in peace.

Source: Google

★ 5

This place is great. The staff is always friendly and the equipment for the most part is well maintained. My wife and I have been going for about two years. Lost 80lbs in the process. Thank you for being open at 4am. Tyler and Keoki, on your morning staff, are always happy to see us. Thanks for the great place to workout. Keep up the great job!

Source: Google

★ 1

Source: Google

★ 3

This location is ok but is in need of tune ups in some of the equipment. For how busy it is I’m surprised they don’t have duplicates in some of the more popular equipment (I.e hip adductors & hip abductions) I swear no matter the time of day there’s ALWAYS a line or someone on the equipment. Also, would be nice to have two dry saunas, one for men and one for women. It’s pretty stinky in there and always packed.

Source: Google

★ 5

Christina did a great job

Source: Google

★ 5

Josh he is the best friend

Source: Google

★ 4

Super close to home, tons of workout equipment, love the jacuzzi and steam room. Would have rated 5 stars, but locker-room and shower area can definitely be cleaned better...

Source: Google

★ 5

Spacious and clean! The staff is friendly and helpful, and there is enough equipment to go around. I usually have no trouble walking on to machines.

Source: Google

★ 5

Josh was super patient and helpful and a stud

Source: Google

★ 4

I wanted to update my review to say that Kannen and Mitch are so awesome on Sundays! They are super friendly and are always actively cleaning and checking the hot tub water, etc. The place has been A LOT cleaner lately. This is a HUGE improvement and I look forward to my Vasa AF Sunday mornings!

Source: Google

★ 5

The staff at the American Fork Vasa is wonderful, finally!!! Such nice people, and they really make an effort to engage and be helpful!!! It may not be the newest and shiniest location, but the people make it great!!!

Source: Google

★ 5

Source: Google

★ 5

Josh gave me a tour super friendly and gave great information

Source: Google

★ 5

Source: Google

★ 5

Great Experience! Thx Josh

Source: Google

★ 5

Josh was super helpful

Source: Google

★ 4

Source: Google

★ 1

Wouldn’t accept an out of state ID for a day pass and denied us access.

Source: Google

★ 5

I came in a couple days ago to get some more information about their gym, I had the pleasure of talking with Kannen and I can’t rave enough about how helpful and kind he was. I tend to get nervous in gyms and fairly new to the scene but he made sure to help me feel comfortable and even gave me some advice on different workouts. Highly recommend talking with him, thank you so much!

Source: Google

★ 5

Source: Google

★ 1

Very unhelpful and rude customer service. Asked for bands and they just shrug their shoulders can’t help. So I asked the PT area and they were like we can’t help you or I have to help everyone.

Source: Google

★ 1

Called to see if the front desk could check for my water bottle by the cardio. Said they couldn’t and then hung up on me.

Source: Google

★ 1

Terrible gym. It’s a cult/scam. They charge you to cancel. And then won’t answer the phone so that you pay month after month of fees. Don’t join. It’s hard to get out by design. Companies and businesses like this could be eradicated if consumers stopped giving them business. Will never have my business again and I will spend a lifetime advising others of the dishonest business model that vasa employs.

Source: Google

★ 1

Would it kill these guys to get enough weights to actually workout with. The barbell bench/squat/smith machine area has no weights. I’m constantly have to walk around looking for other empty equipment to steal weights off of. No matter what size of weight I need, there’s never enough. Super frustrating.

Source: Google

★ 2

Lots of equipment without the supporting weights.

Source: Google

★ 5

I have been to the saratoga and spanish fork locations many times, and i visited AF for the first time. I specifically want to say that Bunny and Nichole in the kid care section were AMAZING. they were so sweet, attentive, and my son and sister had nothing but positive things to say about them!

Source: Google

★ 1

Poor Facilities and Unhelpful Customer Service

I attended VASA for two weeks, hoping for a positive gym experience, but it was far from that. The facility does not have enough weights or fitness equipment to accommodate its members. Almost every day, I had to wait at least an hour to use any equipment. When I finally got access, there were not enough free weights for everyone, and my sets were frequently interrupted because other members would take the weights I was using during my rest periods. It was impossible to finish a workout effectively.

Additionally, their customer service is terrible. I contacted an agent to cancel my membership after being charged nearly $100 for a membership I barely used. The agent was unfriendly, repeatedly interrupted me, and showed no concern for the issues I raised about my experience at the gym. Despite my complaints, they refused to offer a refund or even a partial refund. I was also charged a yearly fee and a cancellation fee on top of that, which feels incredibly unfair given my short membership duration and poor experience.

VASA needs to invest in enough equipment to meet customer demand and implement policies that ensure members can complete their workouts without constant disruptions. They should also train their customer service staff to listen empathetically and assist customers with legitimate concerns.

For anyone considering a gym membership, I strongly advise looking elsewhere. VASA seems more focused on taking money from its members than providing a quality experience or addressing customer concerns.

Source: Google

★ 5

Location is great, staff works to keep equipment working, and kid care here is awesome my daughter loves it.

Source: Google

★ 5

This Vasa has the dirtiest Sauna in Utah. It has about 20 years worth of dead skin, and who knows what between the cracks of the cedar. I’ve told staff about it several times and nothing has ever been done.

****Update, look like some attempt was made to clean the Sauna, but a large amount of the debris still remains in the cracks! The second picture uploaded reflects the debris still remaining.

****Update: new sauna. 5 stars!

Source: Google

★ 5

The kidcare is amazing and my kids love going there!!

Source: Google

★ 5

I’ve been taking my twin babies and toddler to this Kidcare consistently for over a year and I have nothing but positive things to say!! My kids love and have a special connection with all the employees. I have never once worried about leaving them in their care. Best ever!

Source: Google

★ 5

Source: Google

★ 5

Been going to VASA for over 8 years and started using the kid care after the pandemic. My kids LOVE the day care managers in American Fork. They show professionalism topped off with tender loving care.

Source: Google

★ 5

The team is always so welcoming and friendly towards my kids and myself! My kids always have a good experience when coming here and enjoy going every day.

Source: Google

★ 5

Source: Google

★ 5

Love the kid care at American Fork, my kids always have the best time!!

Source: Google

★ 5

Child Care here is the best! They do crafts and exercises everyday, my fridge is super colorful and my kids love the teachers!! Also, I never have to wait for equipment and I always see someone cleaning.

Source: Google

★ 5

Josh is the man. Super helpful and friendly at 5am

Source: Google

★ 1

They wouldn’t honor my trial pass because my drivers license was out of state :( I guess I won’t get a membership here since I couldn’t test it out?

Source: Google

★ 4

Source: Google

★ 5

Alex helped us, & she was incredible. Manager status! Efficient, helpful, kind, silly & great attitude.

Source: Google

★ 1

Barbells are bent, dumbbells have no knurl then my wife sees a mouse running around

Source: Google

★ 1

Their childcare SUCKS. The TV is ALWAYS ON, so all the kids just watch it instead of playing. Staff would rather them do that instead of having to play and interact with them. So disappointed. I did contact the manager about this before writing this review, she said she would look into it but did absolutely nothing. Nothing changed and the TV is still on just as much as ever, if not more. Even when there are few kids there. I’m considering canceling my membership because of this. I don’t want my kids to have an extra 6 hours of total TV time a week, because the TV is the babysitter at VASA.

Source: Google

★ 5

Josh save me life on bench press I will give him my first born!!!

Source: Google

★ 4

They have good equipment and the staff has gotten better, more willing to help with any questions or issues.

Source: Google

★ 4

I did my free trial today and I had a great time. Great facility, clean. The spin class was too loud. It hurt my ears but overall the class was fun. I did find it funny that many people were constantly on their phones validating the stereotype that people at the gym are always posting on their phones.

Source: Google

★ 5

Josh makes the experience worth it.

Source: Google

★ 5

Ethan helped me every step of the way!

Source: Google

★ 5

Josh always has a friendly smile and is very knowledgeable

Source: Google

★ 5

Josh is awesome! Every time we come to the gym he’s got a smile & friendly “Hello”. He takes time to answer all our questions & briefly chat. He enjoys his job. Stop and say Hi to Josh. You’ll be glad you did.

Source: Google

★ 5

Josh has been a really good worker and friend in the gym honestly all the staff is but Josh always comes up to me in my workout and say hi

Source: Google

★ 5

I love coming into VASA each morning and seeing Josh‘s smiling face at the desk! He is always so kind and personable, and willing to help me with whatever I need. He is always such a happy guy, never seems to have a bad day! And it shows on his smiling face. Please do what it takes to keep Josh at our gym! He’s awesome!

Source: Google

★ 5

It really is amazing it's not too crowded everyone is nice and helpful there are a few nasty members but they are handled by the amazing staff that makes this gym feel comfortable to come to and just work out

Source: Google

★ 5

Josh was awesome at helping me get checked in and set up!

Source: Google

★ 5

Jackie is awesome! Number one employee deserves a raise!

Source: Google

★ 5

Source: Google

★ 5

Josh is great

Source: Google

★ 5

Just wanna say Josh has made my experience so blessed at vasa, he’s definitely made it easier to come in . The gym good too, some bars are bent though little sad.

Source: Google

★ 5

Josh at the front desk is a great guy and helpful. Definitely recommend this place

Source: Google

★ 5

I decided to change my review because I can't complain about this location Vasa. The dance room is so far always open. To those who want to train inside the mirror facility. The Sauna is small and sometimes smelly because of the Mens BO. I wish there was a seperate women's sauna. But it's no big deal when everything else is fine. The staff is nice and friendly. Thank you so far

Source: Google

★ 5

Jalen offered professional services and education on the facility.

Source: Google

★ 5

The only gym in Denver area that didn’t have a policy about giving non residents a trial pass! I’m from Cali and planning to move here. I will be signing up to this gym once I do for this reason. It also has a lot of equipment! Excellent experience overall!

Source: Google

★ 5

Super great place for a workout. It was cleaner than any 24 I’ve ever been in

Source: Google

★ 5

Good gym

Source: Google

★ 5

The gym is kept clean and organized, and there is an abundance of equipment for your needs. Machines are maintained and the members and staff are generally considerate and courteous. I have lost 64 pounds and counting using this gym. I'm here almost every day and I love it. My ONE complaint is the fact that they close at 10pm on Saturdays and 4pm on Sundays which sometimes causes issues with my janky work schedule, but I can't fault them for that. Excellent gym otherwise, highly recommend!

Source: Google

★ 5

Amazing staff! When I come into the gym, they treat me and my father like family! Between the GM and her staff this is my favorite gym in Colorado!

Source: Google

★ 5

Amy and the Team at Colfax are doing a great job and I like coming here

Source: Google

★ 1

The staff there will treat you as tho you're a theft. Don't forget your key fob in your locker.

Source: Google

★ 3

I am posting a review because I Don’t know who to contact because I know it’s not any fault of an employee, this is a complaint about the way vasa structures business. Every time I drop my daughter off for daycare I am given a sales pitch about how I should upgrade my membership. I do not want to upgrade my membership. I don’t think the employees, whose sole purpose should be taking care of and paying attention to our children should be asked to upsell gym members. I don’t mind if the front desk does it, but it’s clear to me the daycare employees get some sort of incentive to upsell which seems unethical to me. They should be earning a fair wage, they have difficult jobs and the daycare employees seem to filter in and out like a revolving door which has made my child not want to go there anymore because it lacks consistency. Pay them a fair wage they take care of children for crying out loud

Source: Google

★ 5

Gyms brand new and great equipment.

Source: Google

★ 5

This was just a side gym for me originally, but since getting injured I’ve been coming here a lot more for the past few months to just do weight training. Every time I’m here there is an employee cleaning, which I appreciate. There could be more 2.5 and 5lb plates because those are hard to find, but that’s been my only complaint so far. The machines are all in good condition and when one has broken, I haven’t noticed very long because they fix things pretty quickly. And you can’t beat the price! Very satisfied!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

Scammed they take $30 whether you like it or not. Also there’s an unpleasant initiation fee

Source: Google

★ 1

Source: Google

★ 2

This Vasa is clearly old with out dated equipment, the poor lighting, just makes it look like a place for creepers.

Source: Google

★ 5

The best place to workout ever 🤩

Source: Google

★ 4

Great gym and overall good experience. I have no complaints.

Source: Google

★ 5

Great environment love the machines and the workers they're

Source: Google

★ 3

The fitness areas are great, well maintained equipment and easy to access.

Bathrooms could be cleaner, they get a lot of traffic and so gym toilets have a way of getting nasty pretty quick. Could probably use a touch up now an then.

Desk professionals should be more knowledgeable of how the Vasa app works. After talking to 3 different desk sitters, none of them could answer any of my questions about the VASA application, so I just had to sit and figure it all out myself.

There is only one adjustable curling bar that I’ve seen in the entire gym too. Should really have like 3 or 4 I’m either using it and there are other people waiting for it, or I’m waiting for it.

It is also difficult to locate the 2.5 pound and 5 pound plates. You need more of those too. I frequently have to walk the entire gym to find a pair of them so maybe pick up 3-4 pairs of them too.

Thanks

Source: Google

★ 4

Not the worst gym, not the best. Just a solid place to workout. Not sure what all the whining is about, people are just bored and unhappy with their own lives. Get a new hobby.

Source: Google

★ 4

Facilities are pretty nice, getting suuupeer busy but still pretty manageable.

Source: Google

★ 5

Source: Google

★ 5

Older gym, but still great. They need to update the dumbbells and it would be perfect!

Source: Google

★ 4

Source: Google